Total 1,729 Manager level Human Resources job vacancies

Full Title : Account Manager - Sales

Location: Bugis

Working days: 5 days (Mon - Fri)
Working time: 9.00 to 6.00 pm
Salary: $3200 to $4000 + COMMISSION

Overview: The successful candidate will be responsible for meeting with corporate clients to identify their training needs. You will play a key role in building relationships, developing training proposals, and driving sales for both public and customized courses. Experience in organizing and promoting public courses across various categories will be an advantage.

Key Responsibilities:

• Looking for new clients, building an effective pipeline and identify opportunities that are profitable.

• Develop and maintain relationships within assigned client segment to ensure maximum satisfaction and retention levels.

• Identify, prioritize, and resolve client issues/concerns; coordinate with appropriate internal departments to provide responses and solutions.

• Advise and recommend relevant IT & business certifications to working industry professionals & companies.

• Provide management with weekly reporting on sales targets.

• Achieve business objectives and sales targets.

• Coordinate with internal teams (trainers, operations, and marketing) to ensure successful course execution.

• Research market trends, competitor offerings, and emerging training needs to identify new business opportunities.

• Attend industry events and networking sessions to generate leads and build the company’s presence in the market.

Requirements:

• Proven experience in sales and account management, preferably in the training, education, or professional development sector.

• Minimum Diploma in any field.

• Minimum 3 years of relevant experience in Sales Account Manager.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint), CRM systems, and other sales management tools.

  
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  SHEE YOKE RU|R26161758 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Wealth Planning Manager

Basic up to $4200 Plus monthly $300 allowance and Commission

Banking working environment

Fantastic Career Progression

Description

• Highly motivated individuals to promote and acquire new and existing customers by selling the value propositions of banking facilities to various consumer segment
• Engage & build good relationships with customers, generate sales referrals & deliver good client experience
• Good follow-up skills and ensuring customers' applications and documentation are completed for processing timely
• Requires to meet performance standards, business goals, and sales targets
• Able to present effectively and communicate comfortably to customers face-to-face or through telemarketing activities

Qualifications

• Minimum Diploma qualifications
• The candidate must be confident, meticulous, possess good interpersonal and follow-up skills
• Candidate needs to have good communication & customer service skills
• Sales-oriented and self-motivated candidate to excel in sales targets and goals
• A team player with the ability to multi-task & thrive in a banking sales environment
• Computer literate, proficient with use of MS Office & Outlook
• Candidates without sales experience may apply

For faster response, please email your updated resume in MS Words format with the following details to steven@starrecruitment.com.sg

1) Last Drawn Salary
2) Expected Salary
3) Reason(s) for Leaving
4) Availability Period

Steven Chan
Registration No: R1105423
EA License No: 08C5257

Working Day: Mon to Fri

Working Hours: 9am - 6pm

Office Location: Bukit Merah

Salary: $3,000 - $4,200

Responsibilities:

• Prospect, identify and establish new customers.
• Plan and execute sales strategies to achieve the sales quota.
• Effectively manage and drive the sales cycle from prospection.
• Engage and develop a strong network with decision-makers/key influencers within the customer community and vendor community.
• Collect, track, and analyze large amounts of data.
• Other tasks and projects as assigned by Reporting Manager or Management

Requirements:

• Diploma/Degree in IT/Engineer or Business Administration.
• Prior experience in Sales

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Location: Jalan Besar
• Working Hours / Days: Mon to Thur [ 930am – 630pm | Fri [ 930am – 530pm]
• Salary: $4000 - $5500 [Depends on experience]

Job Description

• We are looking for a dedicated and experienced Accounts & Sales Support Manager to lead our accounting and tax team while supporting the operations of our sales division. The ideal candidate will have a strong background in accounting, tax, and corporate secretarial work, with excellent leadership and client management skills.

Key Responsibilities

Leadership & Management

• Lead and manage a team of accounting and tax executives, providing guidance, training, and performance management.
• Oversee daily operations of the accounting and tax department to ensure tasks are completed accurately, efficiently and within filing due dates.

Accounting & Tax Review

• Review full sets of accounts and GST reports prepared by accounts executives.
• Review unaudited financial statements and corporate tax computations prepared by tax executives.
• Ensure all client deliverables and statutory deadlines are met consistently.

Client Relationship Management

• Maintain a professional and positive working relationship with clients.
• Provide timely support, address queries, and ensure high client satisfaction.

Sales Support

• Support the sales team in daily and ongoing operations, including documentation, client onboarding, grant application support, follow-ups on meeting deadlines, and coordination.
• Assist in preparing quotations, billings and communicating service deliverables to clients.

Requirements

• Diploma/Degree in Accounting, Finance, Business, or related field.
• Prefer experience with Account / Audit firm
• At least 3–5 years of relevant experience in accounting, tax, or corporate secretarial roles.
• Experience in managing or supervising a team is preferred.
• Strong knowledge of Singapore accounting standards, GST requirements, and corporate tax regulations.
• Familiarity with cloud accounting software such as Xero is an advantage.

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Looking to build a career in the investment space and financial markets?

As part of the HSBC Group, one of the world’s leading global financial institutions, this role offers exposure to investment concepts, financial markets, and client engagement within a structured and professional environment.

We are seeking driven individuals who are interested in developing their knowledge in investments while building meaningful client relationships.

Key Responsibilities

1. Investment & Client Engagement

• Engage with individuals to understand their investment interests and objectives
• Share relevant investment-related insights and information
• Support in providing suitable investment-related solutions
• Stay updated on market trends, financial products, and investment insights

2. Relationship Management

• Build and maintain long-term relationships with clients
• Support ongoing client engagement and communication
• Ensure a positive and professional client experience

3. Compliance & Professional Standards

• Stay informed on market developments and regulatory updates
• Ensure all client interactions adhere to internal guidelines and professional standards

4. Professional Growth & Development

• Participate in ongoing training and development programs
• Attend sessions conducted by industry professionals and fund houses
• Develop knowledge in financial markets and investment-related concepts
• Progress through a structured career pathway to senior managerial & leadership roles

Requirements

• GCE “A” Levels / Diploma / Degree in any discipline

• Strong interest in investments, financial markets, or wealth management

• Good communication and interpersonal skills

• Self-driven, motivated, and eager to learn

• Open to fresh graduates and mid-career switch individuals

Role Overview

Our client helps brands engage technical audiences through credible creator partnerships and community-led programs. We are looking for a Mandarin-speaking Creator Manager to own creator and community engagement within Chinese-speaking developer and technical communities.This role sits at the intersection of creator management, community building, and audience intelligence. You will discover trusted voices, manage creator relationships end-to-end, and translate community insights into programs that drive consideration and adoption. Because the role centres on Chinese-speaking developer and technical communities, professional proficiency in Mandarin is a genuine requirement of the position, used daily to engage Mandarin-speaking creators, participate in Chinese-language communities, and produce and review bilingual content.

Key Responsibilities 

1. Creator Discovery & Relationship Management: You will be the team's expert on Chinese-speaking creator and developer ecosystems.

• Identify creators, contributors, and technical voices across Chinese-language platforms and communities
• Conduct creator research using community participation, content quality, technical credibility, and open-source contribution signals
• Verify creator identity, expertise, and audience relevance before making recommendations
• Build and maintain relationships with creators across key audience segments
• Grow a sustainable creator pipeline that can be activated across multiple campaigns

2. Bilingual Creator Delivery

• Manage creators through the full content development process while ensuring cultural and technical accuracy.
• Translate and adapt campaign briefs, messaging frameworks, and creator guidelines into Mandarin and bilingual formats
• Manage creator communications throughout briefing, content development, review, and publication
• Review content for clarity, accuracy, and audience relevance
• Ensure disclosure and platform compliance requirements are met
• Act as a bridge between internal teams, clients, and creators

3. Community Insight & Audience Intelligence

• Stay close to relevant Chinese-speaking technical communities to identify emerging creators, audience trends, and community insights
• Surface observations and audience signals that improve creator selection and campaign performance
• Translate community insights into programs that drive consideration and adoption

Candidate ProfileRequired Experience

• 2–4 years in creator management, community management, developer marketing, or related fields
• Professional working proficiency in Mandarin (spoken and written) alongside strong English communication skills required to engage Mandarin-speaking creators and Chinese-language technical communities, and to produce and review Mandarin/bilingual content
• Deep familiarity with Chinese-language social platforms, creator ecosystems, and online communities
• Strong research and verification skills with high attention to detail
• Confidence managing multiple creator relationships and workstreams simultaneously
• An interest in technology, software, startups, or developer audiences
• Comfortable understanding technical content and assessing whether creators are credible practitioners in their field (an engineering background is not required)

Bonus Experience

• Existing relationships within Singapore's Chinese-speaking technology, startup, or open-source communities
• Experience organising community events, workshops, or meetups
• Familiarity with GitHub, open-source ecosystems, or developer-focused research workflows
• Experience working with technical creators or B2B technology brands

Success Metrics (First 6 Months)

• Built a high-quality roster of trusted creators within Chinese-speaking technical communities
• Improved our client's ability to reach and engage audiences that traditional influencer programs often miss
• Established repeatable creator sourcing and verification practices for the segment
• Generated actionable community insights that influence campaign strategy and execution
• Become the go-to expert on Chinese-speaking creator and developer communities within the agency

The Talent People Pte Ltd. EA: 24C2589

Job Description & Requirements

Responsibilities:

• Provide HR business partnering support to assigned divisions and departments.
• Manage recruitment activities for specialist and non-specialist positions, including candidate sourcing, screening, and coordination.
• Support talent acquisition initiatives and candidate management processes.
• Coordinate employee engagement activities and onboarding programs.
• Process medical manpower listings and maintain accurate staffing records and reports.

Requirements:

• Min Degree In HR /Business or related field
• Min 4 years of relevant HR experience in Healthcare environment
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with database management systems will be advantage

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description

Our Client is seeking an experienced Tender Manager to lead and manage the tendering process for M&E construction projects. The successful candidate will be responsible for preparing competitive and compliant bids, managing tender submissions, and supporting business growth.

Key Responsibilities

• Lead the end-to-end tender process from enquiry to award.
• Review tender documents, drawings, specifications, and contract requirements.
• Prepare cost estimates and evaluate supplier/subcontractor quotations.
• Conduct commercial and risk assessments.
• Coordinate with clients, consultants, suppliers, and internal teams.
• Attend tender clarifications and negotiations.
• Support contract handover upon project award.
• Lead and mentor tendering and estimating team members.

Requirements

• Degree in Engineering, Quantity Surveying, Construction Management, or related discipline.
• Minimum 8 years of experience in tendering, estimating, or commercial management within the construction or M&E industry.
• Strong knowledge of tender procedures, cost estimation, and contract administration.
• Excellent analytical, negotiation, and stakeholder management skills.
• Proficient in Microsoft Office applications.

Preferred Experience

• Experience in ACMV, Electrical, Fire Protection, ELV, or Integrated M&E projects.
• Familiarity with Singapore construction and government tender requirements.

Interested applicants are invited to submit their detailed resume, including project experience and tender values managed.

Our client, a well-established organisation is seeking for an Allied Health Professional AHP Head / Senior Manager - $ 8,500.00 + AWS + attractive Bonuses / 21 annual leave / CentralWest Area

Requirements

• Degree in any healthcare discipline
• At least 6 to 8 years experience overseeing the planning and professional development a team of Allied Health Professionals (AHP)
• Strong experience within the Medical/Healthcare environment that consist of Occupational Therapy, Physiotherapy, Psychology, Social Work or Speech & Language Therapy
• Strong leadership and supervisory skills.
• Experience in working with Senior, Middle level management to develop the appropriate learning and development strategies.

Others

• Salary up to $ 8,500.00 + AWS + attractive bonuses
• 21 annual leave
• CentralWest Area
• Walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

Job Description:

• Manage the day-to-day activities of the Sales Support team, overseeing a group of 6–7 employees
• Establish and nurture strong relationships with key clients while collecting relevant market insights
• Liaise with Customer Service, Operations, and Finance teams to ensure all client needs are effectively fulfilled
• Foster and sustain partnerships with international agents
• Work closely with senior management to explore and capitalize on opportunities for business development and market growth
• Provide suggestions for process enhancements and support the execution of improvement initiatives

Requirements:

• Diploma/ Bachelor’s Degree in Logistics, Supply Chain, or a related field.
• Minimum 10 years of experience in a freight forwarding/ logistics industry.
• Excellent communication, negotiation and presentation skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com;

EA License No.: 13C6305

Registration No.: R23117856 CHOE KIN MUN

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

About Us

Ishtara Jewellery Pte Ltd, Luvenus Jewellery Pte Ltd, and Luvenus Jewellery Hong Kong are established jewellery brands with operations in Singapore and Hong Kong. With a combined workforce of approximately 100 employees, we are seeking an experienced and hands-on HR & Administration Manager to oversee the full spectrum of Human Resources and Corporate Administration functions across our Group.

Key Responsibilities

Human Resource Management

• Manage the full spectrum of HR functions, including recruitment, onboarding, employee relations, performance management, compensation and benefits.
• Handle employee confirmations, promotions, transfers, disciplinary matters, and terminations.
• Develop, implement, and maintain HR policies, procedures, and employee handbook guidelines.
• Maintain accurate employee records and HR documentation.
• Address employee grievances and support a positive workplace culture.
• Support management on manpower planning and staffing requirements.

Payroll, Leave & Benefits Administration

• Process monthly payroll accurately and on time.
• Administer CPF contributions, IR8A submissions, annual tax filings, leave records, attendance records, and employee benefits.
• Process employee medical claims, insurance claims, and staff welfare matters.
• Ensure compliance with all statutory requirements and payroll regulations.

Compliance & Employment Matters

• Ensure compliance with the Singapore Employment Act, CPF regulations, MOM requirements, and employment-related legislation.
• Stay updated on changes to labour laws and HR regulations.
• Manage work pass applications, renewals, cancellations, and related matters.
• Prepare employment contracts, warning letters, termination letters, HR notices, and other HR documentation.
• Liaise with government agencies, auditors, consultants, and external service providers where required.

HR Systems & Reporting

• Manage and maintain OpenSoft and Info-Tech HR Software.
• Ensure proper administration of payroll, leave, attendance, and employee records within the HR systems.
• Prepare HR reports relating to manpower, payroll, attendance, leave, recruitment, and staff turnover.
• Recommend improvements to HR processes and systems.

Hong Kong HR Administration

No prior Hong Kong HR experience is required. Training and guidance will be provided.

• Support basic HR administration matters relating to Luvenus Jewellery Hong Kong.
• Coordinate employee records, payroll information, leave administration, and HR documentation.
• Liaise with external service providers and consultants in Hong Kong when required.

Corporate Administration

• Oversee day-to-day office administration and corporate support functions.
• Manage office facilities, office supplies, company assets, and vendor relationships.
• Coordinate insurance renewals, licences, permits, and corporate records.
• Maintain contracts, company documents, and administrative records.
• Support Directors and Management with administrative projects and ad hoc assignments.

Requirements

• Diploma or Degree in Human Resource Management, Business Administration, or a related discipline.
• Minimum 5 years of relevant HR experience.
• Strong knowledge of Singapore Employment Act, CPF regulations, MOM requirements, and payroll administration.
• Experience managing recruitment, employee relations, payroll, and HR compliance independently.
• Proficient in OpenSoft and Info-Tech HR Software.
• Experience handling medical claims and employee benefits administration.
• Strong communication, interpersonal, and organizational skills.
• Ability to work independently and manage multiple responsibilities across three related companies.
• High level of integrity and ability to handle confidential information.
• Singapore Citizens and Singapore Permanent Residents only.

Benefits

• 5-day work week.
• Stable and established jewellery group.
• Exposure to Singapore and Hong Kong operations.
• Career growth opportunities.
• Supportive working environment.

To Apply

Please submit your updated resume, current salary, expected salary, and notice period.

Subject: Application for HR & Administration Manager

Only shortlisted candidates will be notified.

Job Description

The Supply Chain Order Management Manager leads the end-to-end order management process, ensuring accurate, timely, and cost-effective fulfillment of customer orders. This role acts as a key interface between Sales, Planning, Manufacturing, Logistics, and Customer Service to ensure customer commitments are met.

Order Management and Execution

• Own RLC-Asia Order Process and Delivery activities, from order validation through fulfillment and ensures on-time delivery performance.
• Manage and handles order holds, backorders, allocation constraints, and delivery issues.
• Establish and monitor order fulfillment KPIs (On-time Delivery, backlog, etc.)
  

Customer and Cross Functional Stakeholder Coordination

• Partner with Sales, Demand Planning, Supply Planning, Warehouse, and Transportation teams on RLC Order related matters.
• Act as escalation point for customer delivery issues and business-critical shipments
• Communicate delivery commitments, changes, and risks clearly to internal and external stakeholders.
• Provide order visibility and backlog updates to support planning and execution decisions
  

Process / Continuous Improvement

• Drive continuous improvement in order management workflows, controls, and system utilization
• Standardize order management processes across regions or business units
• Lead or support transformation initiatives (ERP upgrades, automation, digital tools)
  

Reporting, Data and Analytics

• Analyze order patterns, backlog trends, and fulfillment risks
• Provide regular performance reports and insights to Global Operations Leadership
• Support forecasting accuracy and capacity planning through order visibility
• Execute order transactions in ERP systems (e.g. SAP)
  

Compliance and Process Governance

• Ensure compliance with trade, export controls, and internal policies
• Follow standard operating procedures and control requirements
• Participate in audits and process improvement initiatives
  

Team Leadership

• Lead, coach, and develop the order management team
• Set performance goals and conduct regular reviews
• Build strong customer focus and accountability culture
  

Qualifications

• Bachelors or Masters Degree or University Degree or equivalent.
• Typically 6+ years relevant experience in Order Management or Customer Fulfillment for entry to this level.
• Knowledge of global shipping, incoterms, and trade compliance
• Excellent stakeholder management and communication skills
• Strong analytical and problem-solving capability
• Ability to operate in fast-paced, regional, matrix environments
• Prior experience in SAP system is highly preferred.

Role Purpose

Reporting to the Head, Talent &Development. This role is a member of the HR Team of Swire Shipping. This role will play a critical role in designing and implementing learning &development programs and interventions for our leadership teams, talents and organization’s fundamental programs. The role will provide instructional design, content sourcing/curation, conducting training, workshop facilitations, program management and promoting learning culture for Swire Shipping. This role will be highly exposed to Talent Management programs and initiatives in the Company.

The Talent Development Manager will engage closely with Chief People Officer, People Business Partners, COEs leaders and internal/external facilitators to establish and implement talent development solutions.

Role Accountabilities

Learning & Development

• Co-design and implement the Swire shipping talent development roadmap, content and delivery methods through proactive learning needs analysis and regular engagement with leadership, key stakeholders and HR to ensure strategic alignment in talent capabilities development
• Develop and implement metrics and monitoring plans to evaluate and demonstrate the impact of training on improving talent capabilities and performance
• Develop and promote a learning culture leveraging on technology, e-learning & social media platforms.
• Apply adult learning principles and creativity to design, develop and deliver highly engaging training/workshops through different modality: ILT, virtual-ILT, e-Learning, content curation
• Lead and provide input into annual plan and budget based on talent development needs
• Manage training resources and external vendor relationships to ensure effective design and implementation of training solutions within allocated budget
• Lead the management of Learning Management System (LMS) and e-learning content platform.
  

Talent Analytics

• Talent profile and learning data analysis and reporting of Talent Capabilities & Development effectiveness
• Data analysis, visualization and storytelling to influence change in processes, programs and way of working
• Support and monitor Individual Development Plan of Hi-Potential and Senior Leaders

Talent Management

• Support other talent management activities, including Talent Review, Talent Engagement, Succession Planning

Employee Experience

• Apply Design Thinking concept to design employee experience from pre-boarding to off-boarding
• Design and implement new hire assimilation program for company’s key and critical roles’ on-boarding
• Design new hire orientation on-boarding and engagement program
• Partner with respective stakeholders to adopt and localize employee experience-related program

Program Management

• Project manage Talent Development program from design to pilot to production
• Event manage of key Leadership & Talent Development initiatives
• Develop and execute all change management efforts partnering with key stakeholders, HRBPs and other resources as needed

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures.
  

Key Qualifications & Skills

• Bachelor’s Degree in Training &Development, Human Resources Development, or related discipline preferred

• 5 - 8 years’ experience in Learning &Development, Talent, Organization Development

• At least 3 years’ experience in facilitation and delivering training with participants size ranging from 12 to50 participants in person and up to 50 virtually

• Coaching and/or assessment certification(ICF, Association of Coaching, MBTI, FIRO-B, SHL, etc)

• End-to-end Learning & Development Program Management including from Learning Needs Analysis to Program Effectiveness measurement

• Ability to analyze and use data-storytelling to engage stakeholders

• Working knowledge for Korn Ferry Leadership Architect or functional competencies development will be a plus

• Ability to manage Learning Management System and E-learning content platform

• Exposure to Talent Management will be a plus.

By submitting your CV, you are deemed to have agreed and consent to the collection, use and/or disclosure of your personal data to the Company for the purposes of recruitment and employment only in accordance with the Company's Recruitment Data Privacy Policy on our website.

Swire Shipping is committed to ensuring equal equitable access and participation for persons who experience disability. SSL is committed to treating persons with disability in a way that allows them to maintain their dignity and independence. Reasonable adjustments can be made upon request based on understanding of those accommodations.

Across Swire Shipping, we seek to create a supportive and inclusive environment that embraces individuality and recognise the benefits that these differences make. We do this by ensuring that all individuals are treated with respect and understanding and actively promote Equal Employment Opportunity (EEO) and do not tolerate discrimination, harassment, bullying, retaliation or intimidation of any kind. We are committed to driving the strategy, policies and accountability to build and sustain a diverse global workforce, through equitable processes and systems where everyone can contribute their very best.

Responsibilities:

• Lead procurement exercises (RFI, ITQ, ITT), including preparing specifications, evaluating submissions, negotiating contracts, and obtaining approvals.
• Manage project scope, objectives, deliverables, and stakeholder expectations to ensure successful outcomes.
• Oversee changes in project scope and escalate impacts to the Project Steering Board when necessary.
• Conduct solution analysis, product selection, and fit-gap assessments, ensuring alignment with business requirements.
• Plan, track, and report on IT projects, monitoring milestones, deliverables, and budgets.
• Ensure quality management of projects, coordinating internal and external resources and aligning all stakeholders.
• Identify, manage, and mitigate project risks and issues to minimize impact on delivery.
• Manage vendors to ensure contractual obligations and service levels are met; ensure compliance with IT policies and audits.
• Ensure all projects comply with IT policies, audit requirements, and regulatory standards.

Requirements:

• Bachelor’s Degree in Computer Science, IT, or related field, with certification in IT Project Management (CITPM), PMP, or Scrum Master (CSM).
• Minimum 5 years of experience managing IT, digital service, or healthcare-related projects.
• Familiarity with ITIL, project management methodologies, and cross-functional project execution.
• Strong technical knowledge of cloud technologies, IT infrastructure, business applications, and cybersecurity frameworks.
• Experience with EMR systems, e-Billing, rostering/scheduling systems, CRM, Microsoft 365, Dynamics 365, Power Automate/Power BI, SQL, and web technologies is advantageous.
• Proven skills in vendor management, procurement-to-implementation delivery, and post-implementation support.
• Track record of delivering projects successfully on time, within scope, and budget.

Interested candidates who wish to apply for the advertised position, please send in your resume to it@talenttradersg.com

EA License No: 13C6305

Reg. No.: R24120209 (GAN CHYE SHEN)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Lead, manage, and oversee the daily operations of the customer support team to achieve high levels of customer satisfaction and operational efficiency.

• Ensure professional and timely handling of customer enquiries, orders, quotations, service requests, concerns, and escalations.

• Communicate proactively with customers and internal stakeholders on order status, shipment updates, potential risks, and recommendations.

• Drive continuous improvement initiatives to enhance service processes, workflows, and overall service quality.

• Coordinate closely with internal departments to ensure timely order fulfilment and effective resolution of customer issues.

• Build and maintain strong relationships with customers, internal stakeholders, and management.

• Maintain accurate customer records, reports, and operational documentation.

• Ensure compliance with company policies, quality standards, and regulatory requirements.

Requirements:

• Diploma or Degree in Business Administration, Engineering, Operations Management, or a related discipline.

• Minimum 5 years of relevant experience in a supervisory, managerial, or leadership capacity within customer support, customer service, sales support, order management, or related functions.

• Experience in the machinery, equipment, manufacturing, engineering, semiconductor, electronics, or technical service industry will be advantageous.

• Strong communication, interpersonal, and stakeholder management skills.

• Customer-focused with a strong service mindset.

• Proven leadership and people management capabilities.

• Strong problem-solving, decision-making, and conflict resolution skills.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: mailto: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.