Total 1,072 Junior Executive level Sales / Marketing job vacancies

Join our Digital Solutions & Support team! The role of a Junior Business Analyst is to perform tasks related to maintaining robust business application systems, and provide effective support for end users.

Roles and Responsibilities

• Work closely with the Senior Business Analyst to assist in translating business requirements into technical specifications and development tasks

• Coordinate and manage day-to-day application issues by triaging requests, assigning them to the relevant developers, and tracking them through to resolution

• Troubleshoot applications-related issues to resolution in collaboration with the BA and relevant stakeholders

• Prepare technical documentation and conduct user training when required. e) Support and participate thorough User Acceptance Testing (UAT) with end users, and provide post-deployment support as required

• Participate in technical design sessions and assist Senior Business Analyst in producing a Solution Design Document (SDD) for small projects, if required

• Define data requirements and work with developers to ensure data sources (e.g. S3 call recordings, logs) are properly extracted and made available for ETL and reporting

• Maintain and monitor real-time dashboards and historical reports ensure data accuracy and completeness, and gather/report enhancement requirements from stakeholders

• Manage Change Requests, conduct feasibility studies and perform day-to-day applications support to end users

• Ensure clean deployment and proper setup of systems within the UAT and live system environments

• Adhere to company project management governance and applications governance standards

• Support the Head of IT and/or Senior Business Analyst in monitoring the performance of IT systems and recommending improvements

• Perform other duties as directed by the Head of IT and/or Senior Business Analyst

Qualification & Skillsets

• Diploma in Computer Science, Data Science, Business Analytics, Information Technology, or a related field

• 2+ years of experience in applications support roles, Fresh Graduates are welcome

• Preferably with Hands-on experiences in few development frameworks such as C#, JavaScript, Python, HTML, Visual Studio, Visual Studio Code, and/or Microsoft SQL Server.

Competencies / Skills Requirement

• Good applications-support and troubleshooting skills

• Ability to explain technical concepts to non-technical audiences

• Ability to understand user needs and providing support from requirements gathering to postdeployment

• Stay updated with evolving technologies, frameworks, and best practices

• Adapt to changing business priorities and technical requirements

Job Scope
Development and delivery of institutional-wide strategic events

• Plan and coordinate arrangements for events and official visits.
• Develop and print publicity materials such as information leaflets, signage and slides.
• Conduct timely scan on the development of technology in the education sphere, especially in the area of AI.
• Enhance reputation both locally and internationally.
• Increase brand visibility through a positive and professional image
• Improve awareness of technological trends and developments in the educational field.

Professional development

• Participate in projects involving departments internally or external organisations.
• Awareness of programmes and developments

Support of committees

• Serve as secretariat to committees/taskforces chaired by Chief Learning and Innovations Officer (CLIO) or Chief Strategy and Partnerships Officer (CSPO), where applicable.
• Contribute towards the success of institute-wide initiatives

Ensuring compliance to relevant policies and regulations

• Liaise with partners and external stakeholders on legal documentation pertaining to research projects.
• Ensure that research projects documentation and processes comply with policies and regulations.

Administration and staff development.

• Manage the filing and administration of documents in the office.
• Plan and monitor the budget allocated to the office.
• Handle despatch duties.
• Serve as Personal Assistant to CLIO and CSPO.
• Any other duties as assigned by CLIO and CSPO
• Proper administration of documents and records in the office.

Requirements

• Min. Diploma holder
• At least 3-5 years working experience with a good track record.
• Relevant experience in the education sector.
• Proficient in Microsoft Office applications.
• Excellent interpersonal, critical thinking, communication, writing and organisational skills.
• Conceptualisation and analytical skills.
• Minute-taking and report writing skills.
• Self-motivated.
• Ability to work independently and as a team player.
• High integrity, professionalism, adaptability and willingness to go the extra mile.
• Keen interest in education.

Working Arrangements

• Monday to Thursday: 8.30am – 5.45pm
• Friday: 8.30am – 5.15pm
• Sat/Sun: Off

Contract Duration: 3 months (with possibility of extension)
Location: West (Boon Lay / Pioneer MRT)
Salary: $3000 to $6000

EA License No.: 96C4864 (Shanice Lim Xin Ni)
Reg. No.: R22110485

The Sales Admin Assistant is responsible for supporting the sales team by managing order fulfilment processes, maintain customer relationships, and ensuring accurate documentation. This role plays a critical part in enhancing customer satisfaction and operational efficiency.

Key Responsibilities

• Oversee the accurate and timely processing of sales orders, discounts and return documentation
• Maintain and update customer listings in the system to ensure accuracy
• Understand customer needs and provide assistance throughout the order fulfilment process
• Build and maintain strong key account relationships, actively engage with customers to offer tailored support
• Handle customer inquiries, providing solutions and gathering feedback to the Sales Team and other relevant functions
• Update inventory levels or sales related document to customer ERP portal
• Provide assistance in ongoing review records and information to determine effectiveness of work process and procedures
• Support continuous work improvement activities and performance improvement strategies
• Any other ad-hoc assigned by the manager

Job Requirements

• Prior experience in sales administration or a related role is an advantage, training will be provided
• Strong organisational skills and attention to detail
• Strong interpersonal abilities to build and maintain relationships
• Self-motivated with a proactive, results driven approach

NO EXPERIENCE