Total 4 job vacancies by Ban Leong Technologies Pte. Ltd.

Key Responsibilities:

• Perform picking, packing, sorting, and re-packing of goods accurately and on time, adhering to company policies.
• Ensure timely fulfillment of orders and maintain accuracy in the packing process.
• Physical fitness is essential, and the ability to handle heavy goods is advantageous.
• Serve as a backup driver when needed.
• Undertake any ad-hoc duties assigned by superiors.

Requirements:

• Proficient in simple English.
• 5.5 days work week with overtime as required.
• Must be physically fit and capable of handling heavy goods.
• Having a valid Class 3 driving license is a bonus.

The Admin Assistant is responsible for on-time shipments of replacement and/or repaired customer products according to company service level guidelines. He/she is to set customer expectations and maintain customer relationship through RMA process, providing status and expectation setting.

Job Description

• Support day-to-day Service operations such as Receiving & Shipping to Internal and External including RMA Returns.
• Maintain and update RMA logs to track claim data (i.e. Reseller/Dealer, arrival date, serial #, product code, reason for return, costs, etc.)
• Monitor RMAs throughout exchange/repair cycle to ensure quick turnaround time
• Document and update all current RMA processes, with constant attention to measurable and continuous improvement
• Maintain an outstanding RMA report, providing status updates to management when requested
• Help in reviewing records and information to enhance on work processes and procedures
• Establish and communicate RMA data to customer, as required, for customer claims and product returns
• Assist with customer’s inquiries, concern, complains and RMA request on products and services
• Follow up with customers to arrange the return of outstanding RMAs
• Control of returns materials storage within RMA receiving area and accurately entered into system as required.
• Conduct and assist in RMA inventory count and stock inventory management.
• Conduct weekly / monthly cycle count and assist to verify stock discrepancies.
• Maintain warehouse safety and housekeeping per 5S principles

Requirements

• Minimum GCE ‘O’ Level qualification
• Min. 1 years of relevant working experience
• Basic knowledge in Microsoft Word, Excel
• Good verbal & written communication skills
• Must be well organised and ability to prioritize
• Team player

Job Description

• Maintaining and updating accounting records and databases
• Processing credit note including sales discount, sales return, price protection and sell thru rebates
• Recording and processing transactions, issuing cheque, and updating ledgers, filling accurately and timely
• Assisting with accounts payable and accounts receivable tasks
• Prepare monthly bank reconcillation statement
• Any other duties as assigned

Requirements

• Minimum pursuing a Diploma in Finance/Accountancy/business studies or related field.
• Strong communication and problem-solving skills.
• Capable of multitasking
• Excellent organizational skills; able to effectively manage competing priorities to ensure efficient and effective resolution of customer issues/cases.

The Sales Admin Assistant is responsible for supporting the sales team by managing order fulfilment processes, maintain customer relationships, and ensuring accurate documentation. This role plays a critical part in enhancing customer satisfaction and operational efficiency.

Key Responsibilities

• Oversee the accurate and timely processing of sales orders, discounts and return documentation
• Maintain and update customer listings in the system to ensure accuracy
• Understand customer needs and provide assistance throughout the order fulfilment process
• Build and maintain strong key account relationships, actively engage with customers to offer tailored support
• Handle customer inquiries, providing solutions and gathering feedback to the Sales Team and other relevant functions
• Update inventory levels or sales related document to customer ERP portal
• Provide assistance in ongoing review records and information to determine effectiveness of work process and procedures
• Support continuous work improvement activities and performance improvement strategies
• Any other ad-hoc assigned by the manager

Job Requirements

• Prior experience in sales administration or a related role is an advantage, training will be provided
• Strong organisational skills and attention to detail
• Strong interpersonal abilities to build and maintain relationships
• Self-motivated with a proactive, results driven approach