Total 476 Manager level Quality Assurance / Control job vacancies

• Contact customers to resolve potential AML and tax information gaps

• Review and validate the accuracy and reasonableness of submitted information

• Handle appeals hotline and provide timely, accurate resolutions

• Support administrative and documentation tasks in compliance with bank policies

• Coordinate with internal teams to ensure smooth case completion

• Monitor case progress to meet SLAs and regulatory timelines

• Identify process gaps and suggest workflow improvements

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Main Responsibilities:

Reporting to the Head of Commercial Lines and Distribution, you will be responsible to

• Drive new business revenue growth and maintain excellent retention of existing business production in a multi-channel distribution portfolio, primarily focused on Agency
• Acquire new business partners by analyzing market conditions and examining potential of business partners to our revenue stream
• Be a contributing team member to design the value propositions and facilitate joint business planning with the new business partners
• Discover and explore new opportunities with existing business partners, including but not limited to cross-selling initiatives
• Establish and maintain positive business relationships with new and existing partners
• Work with the relevant internal stakeholders to influence and drive product solutions, digitalization, operation efficiencies and marketing activities
• Perform market research and analysis including best practices
• Identify and recommend market insights and innovative ideas to the senior management team
• Develop sales strategy to engage with SMEs directly to drive commercial and personal lines insurance sales initiatives
• Provide bi–weekly sales performance reports and forecast on partners and channels assigned
• Provide sales strategy and pipeline plans to accelerate growth
• Lead annual planning process with business partners to develop mutual performance objectives and achieve financial targets
• Portfolio analysis of intermediary’s production, profitability and market segmentation to create and maintain a playbook to increase HLA’s share of wallet
• Work closely with all stakeholders to gather market intelligence and analysis to identify emerging trends and buying pattern to gear up for profitable growth.

Job Requirements:

• University graduate in Business Management or Marketing, preferred
• Possesses Certification in General Insurance (BCP, PGI & ComGI) and Health Insurance by Singapore College of Insurance
• At least 3 years of relevant working experience and proven track record in a multi-channel distribution environment in a General Insurance carrier, preferred
• Has a strong and keen sense for financial numbers with the ability to interpret them for business results analysis and actionable plans
• Possesses strong linguistic written and spoken capabilities
• Excellent presentation, negotiation and interpersonal skills
• A go-getter team player who is able to work independently and with excellent time management qualities

Other Information and Benefits

• 5-day work week (Mon – Fri, 9 am - 6 pm)
• Walking distance from Tanjong Pagar MRT
• Attractive remuneration package, variable performance bonus, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.

about the company

My client is a new start up medical company. They’re looking for a Quality System Manager to join their quality team. This role will be reporting to the GM.

about the job

• Develop, maintain, and optimize the Quality Management System (QMS) and eQMS, ensuring strict adherence to global medical device regulations including FDA 21 CFR Part 820, EU MDR, and ISO 13485
• Act as the Quality Management Representative for the Company
• Plan and execute annual Internal Audit to ensure all quality systems and procedures are effectively implemented and auditable at all times
• Participate in all new Projects, including giving inputs from quality perspectives, performing PFMEA etc
• Proper Quality Management System (QMS) in alignment with Integrated Management System (IMS) Guidelines and certifications
• Manage the certification strategy and audit framework relevant to the IMS
• Standardization of the QMS

job requirement

• Degree in quality / engineering or equivalent
• Min 8 years of experience in QMS for medical devices
• Demonstrated capability in executing production line testing, planning incoming inspections, utilizing electronic QMS platforms, and managing CAPA investigations
• Experience in a high volume manufacturing environment
• Prior experience with ultrasound medical devices will be a huge plus
• Experience managing contract manufacturers , sourcing them, establishing agreements, monitoring performance will be a plus
• Deep understanding and practical application of industry standards such as FDA 21 CFR Part 820, ISO 13485, IEC 60601-1, IEC 62304, Design Controls, and Risk Management

If you are interested in the position
Please include your availability, expected salary and reason for leaving current job
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913

JOBDESCRIPTION

To ensure appropriate quality management system in thecompany, to meet all regulatories' and customers' requirements.

• Ensure and establish an appropriate quality management system to meet customers' and authorities' requirements following appropriate guidelines.
• Ensure the Quality Culture Program is carried out.
• Ensure department target and schedule, and company target is met.
• Ensure preparation of GMP and product-related documentation and review.
• Ensure Change Control, Events (Deviations and Incidents) DIR, OOS, OOT, and complaint investigation and resolution and review.
• Ensure validation activities and quality risk assessment execution as per requirement.
• Ensure execution of qualification activities and review.
• Approval of Product release or rejection (Product Status Note).
• Ensure GMP training executions as per requirement.
• Approval of supplier and external contractor.
• Involved in internal and supplier audits.
• Ensure execution of cleaning studies/validation activities.
• Assist in handling all customers' requirements for questionnaires, declarations, statements, etc.
• Ensure the sales quality requirement of customers is met.
• Assist in correspondence, notification, and communication with customers via e-mail and/or conference calls.
• Ensure proper and smooth Technical transfer of new product.
• Ensure smooth customer and regulatory audits/inspection.
• Ensure mock recall or recall execution.
• Ensure timely implementation of CAPAs and their effectiveness monitoring.
• Involve in Q&CM (HQ-QA) documents review and discussion for improvement of QMS in the company.
• Any other QA department job assigned by the Head of the Quality Division.

REQUIREMENTS

·      Universitydegree in chemical related field.

·      Minimum5 years of QA related working experience.

·      GMPexperience in pharmaceutical field is preferred.

Job Summary

Seeking IT Security professionals with a keen interest in Governance, Risk and Compliance processes to contribute to the Security Engineering & Architect team in the implementation of Cybersecurity projects.

Mandatory Skill-set

• Degree in Computer Science, Information Security or Information Systems;
• At least 5 years of experience in IT security space with a strong experience in IT GRC (Governance, Risk and Compliance) related functions;
• Deep knowledge and understanding of internal controls, security frameworks, risk management and IT governance, auditing techniques and methodologies;
• Good knowledge of enterprise IT systems and components (applications, operating systems, databases, networks, cloud, DevOps);
• Familiar with industry standards related to IT Controls - ISO 27001, NIST, OWASP, Cloud Security;
• Experience in working with vendors to evaluate security technologies and working on proof-of-concepts (POC);
• Keen interest and knowledge on cyber security technologies (SIEM, NIDPS, CASB, VMS, Cyber-analytics);
• Strong in analytical thinking with attention to detail;
• Excellent communication and inter personal skills.

Desired Skill-set

• CISSP, CISM, CRISC, CGEIT and/or CISA certified.

Responsibilities

• Act as a Subject Matter Expert on IT Governance, Risk management and Compliance (GRC) and related policies and procedures;
• Contribute to the formulation and implementation of company wide IT governance standards and procedures in compliance with regulatory requirements;
• Collaborate with application development and external vendor teams to implement IT risk assessment checklists and operational IT Risk Controls;
• Continuously identify GRC Key risk indicators (KRI) and maintain IT Risk Register;
• Collaborate with stakeholders for risk management, mitigation and remediation measures;
• Liaise with internal and external parties for IT GRC related audits and facilitate timely remediation of issues;
• Keep abreast of the dynamic cyber threat landscape and identify opportunities for enhancement of IT risk processes;
• Work with key stakeholders in building a strong company wide risk-aware culture.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website

(https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Summary

Oversee and lead audit engagements by managing audit planning, fieldwork, and reporting to deliver accurate findings and actionable recommendations that support management decision-making.

Responsibilities

• Lead audit planning activities to design effective audit strategies aligned with firm methodology and client requirements
• Manage and supervise audit fieldwork to ensure thorough examination of financial records and compliance with auditing standards
• Review audit work papers prepared by audit staff to verify accuracy, completeness, and adherence to firm audit methodology
• Prepare clear, concise audit reports that communicate findings and recommendations to management for informed decision-making
• Supervise daily activities of audit staff, providing guidance and support to ensure quality and timely completion of audit tasks
• Develop audit staff by coaching and mentoring to enhance their technical skills and professional growth
• Conduct performance evaluations for audit staff to support continuous improvement and career development
• Communicate effectively with team members and management to facilitate collaboration and resolve audit issues
• Apply strong analytical and problem-solving skills to identify risks and propose practical solutions during audits
• Maintain professionalism and a positive working attitude to perform effectively under pressure in a fast-paced environment

Key Responsibilities

• Support the design, implementation, and continuous improvement of IT General Controls (ITGC) and IT controls supporting business operations (e.g., ITACs, IPEs, EUCs).
• Maintain and oversee the IT Risk Control Matrix (RCM) and collaborate with stakeholders to ensure effective control ownership and execution.
• Assist in managing the IT Internal Control Framework, including planning, testing, and reporting of IT process risks and control gaps to provide assurance to stakeholders.
• Partner with internal teams to identify control gaps and recommend process improvements to enhance operational efficiency and effectiveness.
• Collaborate with risk and compliance functions to support initiatives that strengthen IT risk management practices in line with organizational standards and industry best practices.
• Provide guidance to stakeholders on IT and information security controls and obligations.
• Support the coordination and delivery of IT risk and controls awareness or training sessions.
• Assist in IT audits and regulatory reviews, including preparation of documentation and responses to information requests.
• Prepare periodic and ad-hoc reports for management and relevant stakeholders.
• Contribute to process improvements, including opportunities for automation and efficiency enhancements.

Key Requirements

• Degree in Computer Science, Information Technology, Information Systems, Computer Engineering, Accountancy, Business, or related disciplines, or equivalent practical experience.
• At least 5 years of relevant experience in IT governance, risk, or internal controls, including exposure to IT control frameworks.
• Working knowledge of system development lifecycle, IT controls, and information security principles.
• Ability to learn new technologies and methodologies in a dynamic environment.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Good organizational and report-writing skills with attention to detail.
• Professional certifications (e.g., CISA, CISSP, CCSP) are advantageous but not mandatory.

Job Purpose

Lead the APAC Control Tower team to develop and manage air and ocean freight products, optimize pricing strategies, oversee localized carrier network and capacity management, and maintain strategic airline relationships. The role is critical to enabling the sales team to deliver competitive solutions, support client bids, and drive revenue growth across the APAC region.

Key Responsibilities

Air & Ocean Product Development & Management

• Lead the development, launch, and continuous optimization of air and ocean freight products tailored to the APAC market’s unique needs, aligning with global product strategies while adapting to local market dynamics.
• Monitor market trends, customer demands, and competitor offerings to identify product gaps and innovation opportunities, ensuring our products remain competitive and meet client requirements for bid responses.
• Manage the full product lifecycle, including product positioning, service standards, and performance tracking, collaborating with operations, sales, and customer service teams to ensure seamless execution.
• Ensure product compliance with local regulations, industry standards (such as IATA guidelines for air cargo) and company policies across all APAC markets.

Pricing Management

• Develop and implement regional pricing strategies for air and ocean freight services, balancing competitiveness, profitability, and market demand to support sales bid efforts.
• Oversee the quotation process, establishing pricing guidelines, approving complex quotes, and ensuring consistency and accuracy across the APAC region.
• Analyze pricing performance, market rate fluctuations, and cost structures to adjust pricing strategies proactively, optimizing profit margins while supporting sales in winning client bids.
• Collaborate with the global pricing team to align regional pricing with global standards, while retaining flexibility to address local market conditions.

Localized Network Carrier Management

• Build, manage, and optimize the localized carrier network across the APAC region, including airlines, shipping lines, and local logistics partners, to ensure reliable service and competitive resources.
• Negotiate and secure favorable pricing, contract terms, and priority space (cargo space)with regional carriers, leveraging volume and long-term partnerships to gain competitive advantages.
• Monitor carrier performance (on-time delivery, service quality, cost efficiency) and conduct regular reviews to address issues, renew contracts, or replace underperforming carriers.
• Ensure the carrier network meets the diverse needs of clients across APAC markets, supporting sales in delivering tailored solutions for bids and long-term client partnerships.

Airline Relationship Maintenance & Rate Optimization

• Cultivate and maintain strategic relationships with key airlines operating in the APAC region, serving as the primary point of contact for senior carrier stakeholders.
• Proactively negotiate improved rates, preferential terms, and priority capacity with airlines, leveraging market insights and volume commitments to secure competitive advantages for the company.
• Stay updated on airline industry trends, capacity changes, and rate fluctuations, communicating key insights to the sales and pricing teams to support bid preparation and client negotiations.
• Collaborate with airlines on service improvements, problem resolution, and joint business initiatives to enhance service quality and strengthen partnerships.

Capacity Management

• Oversee capacity planning and management for air and ocean freight across the APAC region, ensuring adequate capacity to meet client demand and support sales bid commitments.
• Monitor capacity availability, seasonal fluctuations, and market disruptions (e.g. peak seasons, supply chain bottlenecks) to proactively adjust strategies, secure additional capacity, or optimize resource allocation.
• Coordinate with carriers to reserve priority capacity for key clients and high-value bids, ensuring timely fulfillment of service commitments.
• Analyze capacity utilization data to identify inefficiencies, optimize resource allocation, and maximize profitability while supporting sales in winning and retaining business.

Sales & Bid Support

• Provide direct support to the APAC sales team in client bids, offering expertise in product solutions, pricing strategies, carrier resources, and capacity availability to strengthen bid proposals.
• Collaborate with sales to understand client requirements, tailor solutions to meet their needs, and ensure competitive pricing and service commitments in bid responses.
• Address sales and client inquiries related to products, pricing, carrier capabilities, and capacity, providing timely and accurate information to support sales efforts.
• Participate in key client meetings and bid presentations as needed, showcasing the company’s capabilities and competitive advantages.

Team Leadership & Cross-Functional Collaboration

• Lead ,mentor, and develop the APAC Control Tower team, setting performance goals, providing coaching, and fostering a culture of accountability and continuous improvement.
• Collaborate with regional operations, sales, marketing, and finance to align strategies, share best practices, and drive cross-functional initiatives.
• Report key performance metrics (KPMs) related to product performance, pricing, carrier management, and capacity utilization to senior leadership, providing insights and recommendations for improvement.

Requirements & Qualifications

• Bachelor’s degree in Logistics, Supply Chain, Business, or related field
• 10+ years in freight forwarding/logistics, including 5+ years in senior APAC roles
• Strong experience in air/ocean freight, pricing, carrier management, and capacity planning
• Excellent communication skills. This role requires communication with Stakeholders in China, USA, Europe and South East Asia.
• Proven negotiation experience with airlines, shipping lines, and carriers
• Strong leadership and cross-functional collaboration skills
• Analytical mindset with strong problem-solving abilities
• Familiar with logistics systems (e.g., CargoWise) and IATA standards
• Able to work in a fast-paced environment and manage competing priorities