Total 250 Fresh/Entry Level Customer Service job vacancies

Job Description & Requirements

Working location: Tampines or Alexander

Working hour: 9am to 6pm

Training provided

Have AWS & bonus

No experience required as training provided

Job Description

• *To support day to day operation for level 1 support cases
• *To attend onsite with in 2 hours for 3 product line
• *To ensure all support case (vendor or passport MA) is within the SLA
• *To perform preventive maintenance on the equipment (See product matrix)
• *To support level 2 engineers for diagnostic test, basic configuration, troubleshooting, rack & stack, burn-in test and firmware upgrade. (See product matrix)
• *To maintain the maintenance store
• *To attend to run rate professional services

Requirements

• *Minimum Nitec/Diploma
• *No experience welcome-training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Please include the following information in your resume:
• Education background
• Work experiences in point forms
• Reason (s) for leaving
• Current and expected salary
• Date of availability / Notice period

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Yishun

Monday to Friday 8.30am to 5pm

Basic $2500-$3500+$500 or $1200 (if have own car)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Location: Alexander and Tampines

Monday to Friday 9am to 6pm

Have AWS & Bonus
Full time permanent

Job Description

• Attending to customer / User fault call (on-site service).
• Perform troubleshooting on both hardware & software.
• Deployment / Installation of IT hardware equipment.
• Perform preventive maintenance.
• Generate monthly reports and weekly updates.
• Below are examples of the common problems/incidents encountered.

Job Requirements

• Diploma in Information Technology or equivalent Engineering field
• No experience welcome
• Knowledge of PC hardware, OS and Application Software especially Win 7/10.
• Able to perform troubleshooting on both hardware and software.

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at emily.fong@atomrecruit.com

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

If you’re looking to start your engineering career in a fast-growing, high-tech environment, this is a great opportunity to gain hands-on experience with structured training and career progression. Our client is a data centre and ICT services provider in Singapore.

Job Scope:

• Support Engineers and Senior Engineers in day-to-day data centre operations and maintenance
• Monitor and respond to system alarms, faults, and alerts to ensure smooth operations
• Assist in analyzing issues and implementing corrective actions
• Track alerts from Building Management Systems (BMS) and Environmental Monitoring Systems (EMS)
• Participate in maintenance activities (both scheduled and emergency)
• Support data centre projects, including equipment installation and upgrade works
• Coordinate with contractors and vendors to ensure work is completed safely and on time
• Provide updates on ongoing issues and assist during emergency situations
• Be part of standby and shift rotation duties

Job Requirements:

• Degree in Electrical or Mechanical Engineering (or equivalent)
• No experience required, training will be provided
• Willing to work 12-hour rotating shifts

Working Location: Bedok/Woodlands

Salary: Up to $3,800 + AWS + Variable bonus

If this sounds like you, click APPLY NOW to send us your CV.
We regret that only shortlisted candidates will be notified.

Eleanor Ho

EA Registration No.: R1325724

EA License No.: 25C2695

If you enjoy interacting with customers and providing an experience, we want to hear from you!

Job Details:

• Working hours : Monday – Friday 8am – 5pm (comfortable to work from 7am-4pm, if required to attend meeting with overseas colleagues)

• Location: Novena MRT

• 1 yr contract (with potential for conversion)

We are hiring the Customer Account Specialist located in our Singapore office and reporting to the Senior Worldwide Customer Service Manager. This position will require a highly motivated, energetic, and resourceful person who has the willingness to learn. The role involves assisting the sales team by managing customer inquiries, providing information, and ensuring smooth sales operations.

Job Scope:

• Work closely with the Regional Sales Managers to solve problems and find solutions to meet the customers requests in a timely manner.

• Support the Sales team by fielding customer requests, working with the necessary departments to address customers' concerns and maximize customer satisfaction.

• Assist the sales team by following up with quotes, ensuring the pricing are set up, processing orders, and managing customer accounts to ensure a seamless sale process.

• Liaise with demand planning team to get updated customer’s Forecast and follow up with customers on the left to book and working with sales to update the forecast whenever needed.

• Interfacing with customers, distributors, and other related third parties to handle a variety of customer service functions.

• Responsible for full lifecycle of orders, which include handling customer expedite, requests, complains, escalation, special or unique demand requirements and following up on all issues.

• Order management to determine the status of sales orders, delivery schedules, verifying product pricing coordinating schedule changes, and maintaining records of sales order acknowledgements.

• Collaborate with planning team on escalations, pull in orders and other issues to maximize shipment.

• Co-ordinating Returns Merchandise Authorizations (RMA’s), working with customers, Quality team, Sales, and logistics.

• Work with finance team on credit hold issues, follow up with payment, released orders and other related issues.

• Co-ordinate shipment with logistics team and handle any shipment related issues.

• Following up with product marketing and quality team with any reported issues

• Responsible for additional duties, any other tasks as delegated by the superiors and projects as assigned. Also, to work with IT on issues related to order management (EDI, CSV, BVEM, testing, etc.)

Job Requirement:

• Proficient in Microsoft Office (Excel, Word, Outlook)

• Be familiar with Oracle is a plus point as tasks require order entry using Oracle. Proficiency in CRM software and other related systems

• Customer service-oriented ability, able to work well in a team and be a good team player.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/15472

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

Field Service Engineer (Semiconductor Equipment)

5 days, Mon-Fri 8.30am-5.30pm

Salary: $2,800 - $4,500 + AWS

Location: Woodlands / Tampines / Yishun

Job scopes:

• Install, troubleshoot, repair & service of semiconductor machinery.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Serves as company contact point with customer on technical matters

Requirements:

• Diploma/Degree in Electrical /Electronic/ Mechanical Engineering
• 1-2 years working experience in Semiconductor Industry, knowledge of electrical & mechatronics.
• Training Provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

Experience

· Candidate with no experience may apply with relevant education

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Field Service Engineer (Semiconductor Equipment)

5 days, Mon-Fri 8.30am-5.30pm

Salary: $2,800 - $4,500 + AWS

Location: Woodlands / Tampines / Yishun

Job scopes:

• Install, troubleshoot, repair & service of semiconductor machinery.
• Carry out regular maintenance, repairing of equipment/machines and follow up on work orders, onsite-support equipment/machines installation
• Serves as company contact point with customer on technical matters

Requirements:

• Diploma/Degree in Electrical /Electronic/ Mechanical Engineering
• 1-2 years working experience in Semiconductor Industry, knowledge of electrical & mechatronics.
• Training Provided

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Description:

• To undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• To undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• Assist F&B managements in overall runnning of the restaurant

Job Requirement:

• Minimum Diploma
• Passionate in F&B Industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

1 Support customers and ensure customer satisfaction by

- Providing prompt & relevant technical / information assistance to each customer

- Gather & communicate customers’ feedback concerning product quality, delivery & services to management

- Highlight / initiate / lead / execute customer satisfaction activities with other departments

2 Adhere and abide with all Customer rules, compliance, quality and safety policies

- Ensure & practice good housekeeping

- Observe all safety rules of the company and at customer premises

- Exercise safety precautions

- Use approved, safe methods & procedures while working in the factory premises

3 Perform failure analysis and prepare failure analysis report for each defective product

- To receive training for competency to perform failure analysis

- Correctly identify & verify all defective products

4 Defect & Crisis Management

- Lead & execute control & containment activities in the event of quality trouble

- Be familiar with & exercise proper trouble escalation, if the need arises

- Perform on-the-job task when appropriate (as per training planning)

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

1 Support customers and ensure customer satisfaction by

- Providing prompt & relevant technical / information assistance to each customer

- Gather & communicate customers’ feedback concerning product quality, delivery & services to management

- Highlight / initiate / lead / execute customer satisfaction activities with other departments

2 Adhere and abide with all Customer rules, compliance, quality and safety policies

- Ensure & practice good housekeeping

- Observe all safety rules of the company and at customer premises

- Exercise safety precautions

- Use approved, safe methods & procedures while working in the factory premises

3 Perform failure analysis and prepare failure analysis report for each defective product

- To receive training for competency to perform failure analysis

- Correctly identify & verify all defective products

4 Defect & Crisis Management

- Lead & execute control & containment activities in the event of quality trouble

- Be familiar with & exercise proper trouble escalation, if the need arises

- Perform on-the-job task when appropriate (as per training planning)

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

Job Description:

• To undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• To undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• Assist F&B managements in overall runnning of the restaurant

Job Requirement:

• Minimum Diploma
• Passionate in F&B Industry

To submit your application, please apply online to apply@rn-care.com or call +(65) 6220 0847 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900