Total 205 job vacancies in Pune

The Integrations Project Manager is responsible for planning, coordinating, and delivering complex customer integrations between Assent’s SaaS platform, customer systems, and 3rd-party integration partners. This role owns the end-to-end integration project lifecycle — from scoping to go-live — ensuring all internal technical teams, external partners, and customer stakeholders execute against a clear and achievable timeline.

The Integrations Project Manager oversees daily project activities, cross-functional alignment, milestone delivery, quality compliance, and risk mitigation, ensuring integrations are delivered on time, within scope, and to the highest standards.

Key Responsibilities

Integration Project Leadership

• Owns the delivery of customer integrations from initiation through cutover and post-go-live stabilization.

• Creates detailed project plans, schedules, and integration timelines, coordinating internal teams (Engineering, Product, Data, Security, Customer Success, Data Consulting), external integration partners, and customer IT resources.

• Translates complex technical requirements into clear deliverables, dependencies, and risk considerations.

• Ensures all integration activities — configuration, development, testing, UAT, and deployment — adhere to quality and security standards.
   

Technical & Cross-Functional Coordination

• Acts as the primary project manager between Assent’s technical teams, customer system owners, and third-party system integrators.

• Facilitates technical discussions involving APIs, middleware, data mapping, authentication methods, and event-based or scheduled integrations.

• Supports customers and partners in understanding integration options, constraints, and required artifacts.

• ERP/PLM System Expertise

• Applies strong working knowledge of ERP and PLM systems to guide project scoping, data mapping decisions, and customer architecture discussions.

• Understands common integration patterns with enterprise systems and can identify risks related to data structure, system limitations, security, or workflow misalignment.

• Works closely with Engineering , Product, and 3rd Integration Partners to unblock technical issues, clarify requirements, and manage change requests.

• Project Execution & Governance

• Drives day-to-day project operations, ensuring all stakeholders meet milestone dates and deliverables.

• Manages project scope, risk, dependencies, and resource alignment.

• Supports and enforces Agile practices where appropriate, balancing structure with practical delivery needs.

• Ensures comprehensive documentation across the integration lifecycle, including requirements, mapping documents, test plans, and deployment checklists.
   

• Stakeholder Engagement & Communication

• Serves as the main point of communication for customers and partners, providing proactive updates, timelines, and escalation management.

• Builds transparent engagement frameworks that align all internal and external parties.

• Facilitates regular project meetings, technical checkpoints, and executive updates as needed.
   

• Compliance & Operational Excellence

• Follows all corporate security policies and ensures integration processes adhere to compliance requirements.

• Participates in ongoing improvement initiatives across Product Operations and integrations delivery.

• (This is not an exhaustive list of duties; responsibilities may evolve based on business needs.)

   

   

The Learning Content Specialist develops, standardizes, and scales learning content that brings programs to life across multiple audiences. Working from blueprints defined by Learning Program Managers and design requirements provided by Learning Consultants, this role transforms ideas into polished, engaging assets. Specialists ensure content is accurate, consistent, accessible, and reusable, applying learning science and modern production methods to maximize impact.

What You’ll Do

• Develop learning content across multiple modalities (SCORM courses, videos, job aids, knowledge base articles).

• Create content that supports onboarding, compliance, product adoption, and role-specific enablement across audiences.

• Apply learning science principles to design assets that drive engagement, retention, and real-world application.

• Maintain and enforce content standards, templates, and style guidelines.

• Ensure accessibility, brand consistency, and SCORM/LMS compliance.

• Repurpose and modularize content for reuse across teams, learning modes, and formats.

• Innovate content production using AI tools, modular design, and automation to improve efficiency.

• Partner with Program Managers to ensure content aligns with program outcomes and measurable success criteria.

• Collaborate with Learning Consultants to refine and scale pod-specific assets for broader use.

• Incorporate learner analytics and feedback into iterative improvements of content.

• Oversee the management and quality assurance of content translation from English into approved localized languages.

We are seeking a highly skilled and motivated Software Developer to join our global team and contribute to
delivering cutting-edge SaaS solutions. This role is ideal for a full-stack engineer with expertise in .NET, C#,
Angular, SQL, and cloud platforms like AWS or Azure. The successful candidate will collaborate across teams,
own their code from development to deployment, and help enhance the quality, security, and scalability of our
platform.

Key responsibilities include:
▸ Design, develop, maintain, and enhance .NET applications and services across the full technology stack,
including ASP.NET, C#, Angular, SQL, TypeScript and CI/CD tools.
▸ Work in a cloud-based environment, delivering SaaS solutions on platforms such as AWS or Azure.
▸ Develop microservices, RESTful APIs, and scalable solutions following modern software architecture
principles.
▸ Collaborate with the product management team to plan, scope, and design new features, while
proactively identifying opportunities to improve the platform.
▸ Provide guidance, leadership, and mentorship to engineers and QA teams, ensuring adherence to
standards of quality, security, scalability, and usability.

▸ Take end to end ownership of code—including development, deployment, monitoring, and issue
resolution in production environments.
▸ Write and maintain comprehensive test coverage, including unit, integration, and automated functional
tests.
▸ Work in Agile/ lean environments to ensure efficient and effective delivery of software solutions.

We are looking for a hands-on Technical Lead (IC role) who can drive technical excellence, mentor teams, and
contribute to building scalable, high-performing applications. This role is ideal for someone passionate about
full-stack development and modern technologies, with strong leadership and problem-solving skills.

Key responsibilities include:
▸ Lead technical design and development for complex projects.
▸ Collaborate with architects and product managers to define technical roadmaps.
▸ Stay hands-on with coding, code reviews, and troubleshooting critical issues.
▸ Mentor and guide team members on best practices and emerging technologies.
▸ Ensure high-quality deliverables through robust architecture and clean code.
▸ Drive adoption of modern development practices, CI/CD, and cloud solutions.

Reporting to the Manager of Product Technical Support Tier 1, you will be the first point of contact for Assent Compliance’s midmarket customers and suppliers. You’ll handle inbound and outbound support inquiries via calls, webforms, emails, live chat, and screen-share sessions. As a Tier 1 Technical Analyst, you will play an integral role in ensuring customer success by providing timely, high-quality support and maintaining detailed documentation in a regulatory compliance environment. This position emphasizes both adherence to established processes and the creative problem-solving skills necessary to resolve unique or complex user issues.

KEY REQUIREMENTS AND RESPONSIBILITIES 

• Serve as a first responder to support requests, managing cases from initial contact to resolution

• Engage with clients and suppliers in a professional, friendly manner to enhance the customer experience

• Use troubleshooting tools, basic SQL queries, and AI-driven insights to identify root causes of issues

• Document all interactions, steps, and resolutions thoroughly for consistent case management

• Resolve routine to moderately complex issues using established processes and creativity for unique problems

• Escalate complex product defects or high-impact cases to Tier 2

• Contribute to multi-channel support by providing assistance through email, phone, chat, and screen-share

• Adhere to set performance metrics (e.g., first response time under 2 hours, quality rating ≥95%)

• Participate in training and knowledge-sharing sessions to stay updated on new features and best practices

• Collaborate with peers and higher-tier teams in “swarm” sessions to resolve challenging issues

• Manage your queue efficiently, consistently updating cases with progress and new information

• Work various shifts (including evenings and weekends) to support a global 24/7 operation

• Follow corporate security policies and handle data in accordance with regulatory requirements

This is not an exhaustive list of duties. Responsibilities may be altered and/or added from time to time to meet business needs. 

We are seeking an experienced Senior Marketing Associate to be part of the Marketing Shared Services team, responsible for coordinating and executing marketing campaigns across regions and business units. This role focuses on delivering high-quality campaign execution, ensuring alignment with business goals, and collaborating effectively with cross-functional teams. 

The ideal candidate brings strong B2B and digital marketing fundamentals, the ability to manage multiple workflows, and a structured approach to campaign execution and reporting. 

This role offers the opportunity to grow into more strategic responsibilities, including campaign planning, stakeholder management, and ownership of key marketing and team engagement initiatives. 

Key Responsibilities 

• Campaign execution and coordination 

• Execute end-to-end marketing campaigns across channels, ensuring alignment with campaign objectives, timelines, and quality standards  

• Coordinate workflows across cross-functional teams (Creative, Brand, Martech, etc.) to ensure seamless delivery  

• Act as a key point of contact for campaign execution, ensuring clarity and alignment across stakeholders  

• Manage campaign timelines, deliverables, and SLAs to ensure timely and efficient execution  

• Support marketing initiatives aligned to sales priorities by coordinating campaign assets and enablement materials to drive pipeline impact  

• Campaign reporting, insights and research 

• Support basic campaign reporting by collecting, compiling, and analysing performance data  

• Track key metrics (e.g., impressions, clicks, leads, conversions) and highlight trends or anomalies  

• Conduct basic research on audience behaviour, campaign performance, and market/competitor activities to support campaign optimization  

• Partner with subject matter experts to derive actionable insights and improve campaign effectiveness  

• Maintain campaign trackers and dashboards to ensure visibility and transparency  

• Content and localization support 

• Develop marketing content and coordinate localization of workflows, including working with agencies and internal teams to ensure accuracy and consistency  

• Ensure adherence to brand and messaging guidelines across all deliverables  

• Process excellence and operations 

• Follow established campaign processes and frameworks, ensuring consistency and quality in execution  

• Identify opportunities for process improvements to enhance efficiency and scalability  

• Support operational activities such as campaign tracking and basic coordination of budgets and tools as part of execution  

• Continuously explore and adopt new AI use cases to improve productivity and scalability within marketing operations 

• Collaboration and contribution 

• Work closely with team members and global stakeholders to ensure smooth execution of marketing initiatives  

• Take ownership of assigned campaigns while contributing to overall team goals  

• Continuously build knowledge of marketing practices, tools, and industry trends, and use of AI in marketing 

About Job:

AI Platform & Agentic Systems Engineer (AI / ML), Pune, India (Hybrid)

Experience- 5+ years 

We are looking for a high-impact AI Platform & Agentic Systems Engineer who will help drive the AI transformation across our organization.

This role goes beyond traditional machine learning development. The engineer will design and build AI-powered platforms, intelligent agents, orchestration layers, and enterprise AI workflows that enhance productivity, automate processes, and unlock intelligence across systems and data.

You will work extensively with LLMs, SLMs, agentic AI architectures, vector databases, RAG pipelines, orchestration frameworks, and enterprise integrations to build scalable AI-enabled solutions.

The ideal candidate is someone who actively builds with AI, understands modern AI ecosystems deeply, and can convert AI capabilities into real-world production systems.

Key Responsibilities

Enterprise AI Platform Development

• Build and maintain internal AI platforms and services that enable teams across the organization to leverage AI capabilities

• Develop reusable AI APIs, SDKs, and microservices for enterprise adoption

• Integrate AI capabilities into existing systems, developer workflows, and business platforms

• Enable organization-wide adoption of AI-assisted workflows and automation

Agentic AI & Autonomous Systems

• Design and implement agent-based architectures capable of multi-step reasoning and task execution

• Build autonomous AI agents that interact with APIs, enterprise tools, and data systems

• Develop multi-agent systems capable of collaboration and workflow orchestration

• Implement tool-using agents that can dynamically select and use enterprise services

Examples may include:

• AI engineering assistants
• workflow automation agents
• data intelligence agents
• internal knowledge agents

AI Orchestration & Workflow Engines

• Design AI orchestration layers that coordinate models, tools, and workflows

• Build pipelines that manage:

o multi-step reasoning

o task decomposition

o tool execution

o memory and context management

• Work with orchestration frameworks such as:

o LangChain

o LlamaIndex

o CrewAI

o similar orchestration frameworks

• Enable structured interaction between LLMs, enterprise tools, APIs, and knowledge systems

LLM / SLM Systems

• Work with modern Large Language Models (LLMs) and Small Language Models (SLMs)

• Evaluate and select models based on:

o performance

o latency

o cost

o reliability

• Implement advanced techniques such as:

o prompt engineering

o prompt chaining

o context window management

o function calling

o tool invocation

Retrieval-Augmented Generation (RAG)

• Design and implement RAG architectures for enterprise knowledge retrieval

• Build pipelines that integrate LLMs with internal knowledge bases

• Optimize retrieval systems to improve contextual accuracy and response relevance

• Implement indexing pipelines and semantic retrieval strategies

Vector Databases & Knowledge Infrastructure

• Work with vector databases and embedding systems to enable semantic search

• Implement knowledge indexing pipelines using:

o Pinecone

o Weaviate

o Milvus

o Chroma

• Build scalable knowledge retrieval layers for AI applications

Machine Learning & AI Model Development

• Build ML pipelines using Python-based machine learning stacks

• Work with ML frameworks including:

o PyTorch

o TensorFlow

o Scikit-learn

o Hugging Face ecosystem

• Develop data pipelines, feature engineering workflows, and model training pipelines

• Evaluate model performance and experiment with different architectures

AI Infrastructure & Model Deployment

• Deploy AI workloads in cloud and containerized environments

• Build model inference pipelines and scalable AI services

• Work with infrastructure tools such as:

o Docker

o Kubernetes

o cloud AI platforms

• Implement monitoring, evaluation, and lifecycle management for AI systems

AI Development Environment & Tooling

• Work within AI-enabled development environments

• Leverage modern AI tooling including:

o VS Code AI ecosystem

o Copilot

o AI coding assistants

• Build internal tools that improve AI productivity across engineering teams

AI Safety, Guardrails & Evaluation

• Implement mechanisms to ensure safe and reliable AI outputs

• Build guardrails to reduce hallucinations and unsafe responses

• Develop AI evaluation frameworks and benchmarks

• Monitor AI system performance and continuously improve reliability

RESPONSIBILITIES

• It’s an Individual Contributor role wherein you are responsible to manage R2R quality Metrices through service level agreements, performance metrics and continuous governance rhythm.
• Provide Technical accounting support for the R2R Function and Work as subject matter expert for the team.
• Support various projects related to Efficiency, Controls, Transformation, Metrices and Governance within R2R function.
• Deliver, standardize, and drive efficiency in continuous finance processes in record-to- report, banking, fixed assets and FinOps accounting processes.
• Manage the banking activities Quality, audit, and compliance activities.
• Work with Business Finance and Global COE colleagues to maintain best-in-class processes and application of policies.
• Develop and implement procedures and operational ways of work in a standardized, efficient, and effective manner in the realm of the R2R and general financial accounting stream.
• Maintain R2R and general financial accounting related internal controls; ensure robust account reconciliations and SOX compliance.
• Maintain thorough and current understanding of GAAP. Keep abreast of emerging accounting and reporting standards. Support the implementation of new accounting pronouncements as required.
• Communicate and collaborate routinely with finance colleagues at various levels, providing direction related to key processes and related changes, the sharing of best practices and keeping them abreast of initiatives that have a global impact.
• Maintain an appropriate system configuration and IT environment to ensure effective and efficient execution of R2R and general financial accounting continuous finance processes.

A successful R2R SME will achieve a balanced coordination and Quality Results of all R2R and general financial accounting related activities.

Yous mission

This role sits within our CTO Europe business areas, giving you the opportunity to have exposure to many different clients who represent some of the world's leading banks. The expectation is as we grow this team out you will move to a team lead position making it a fantastic opportunity for someone looking to progress their career. 

• Develop, maintain and execute automation test cases for major projects, maintenance, and emergency releases
• Design and implement automation tests scripts, debug and define corrective actions
• Identify, analyze and report test results
• Report, track, and monitor defects in the defect tracking system
• Investigate defect reports from production support, isolate their causes, inform development teams for fixing and retest to ensure adequate resolutions.
• Work closely with the PO and development teams to design testing strategies
• #Work on the interpretation of quality assurance issues and problems for technical and non-technical users

Required Skills – AP – 3 years OR AR – 3 years (Communication Skills – Good, Excel)  
Shift Timing – Night Shift – US Shift (5:30 PM to 2:30 AM IST / 6:30 PM TO 3:30 AM IST)
Work from office – Mon to Fri

Job Description:

Process: Procure to Pay
Sub - processes in Scope:
1. Vendor Master Data
2. Invoice processing
3. T&E processing
4. Payments
5. AP helpdesk (Vendor and Employee Services)
6. Cash Application
7. Collections and Customer Service
8. Month End Reporting and Reconciliations Activities

Evaluation Parameters: -Lead Associate Quality

Total Work Experience (in years): 2-4 years
Educational Qualification: Accounting Degree / Commerce Graduate


Domain Experience:
1. Responsible for monthly reporting for AP & AR
2. Monitor regular Business Updates received by clients and trainers and update WNS DPMs and user manuals.
3. Meet the SLA requirements for the Process
4. Daily reporting of metrics
5. Weekly Client report preparation and presentation

Roles and Responsibilities :-
• Conduct process documentation as per ISO standards
• Conduct & review sampling strategy in the team
• Conduct root cause analysis for process improvements
• Conduct MSA as per schedule.
• Drive & conduct process compliance
• Drive & conduct audits (pre-post duties)
• Conduct base lining & analyze CTQs
• Conduct measurement system analysis.
• Drive brainwave initiative in the team
• Conduct quality related trainings
• Team-up with BBs / QAM’s to be a co-facilitator of projects/initiatives
• Drive open forums/best practice sharing sessions

Language Capability :-English Domestic & International
Spoken Proficiency :-Good  communication skills
Written Proficiency :- Good  communication skills

Company: Gridlines

Gridlines is a rapidly growing financial modelling consultancy practice. We transforming the world of financial modelling, helping our clients to make

complex financial decisions quickly and with confidence.

We love to work with exciting clients that are making a big impact on the world around us, helping to tackle some of the world's greatest challenges.

We plan to continue our rapid expansion and are looking for the brightest and best talent to join us on this journey.

Role:

We are seekling an experienced model audit professional that is passionate about financial modelling and driven by growth.

You will work with a team of modelling professionals to analyse and review complex financial models, ensuring they are robust and reliable.

Operations:

• Support financial model audit assignments, ensuring accuracy and compliance with both client expectations and industry standards.
• Use a combination of software checks and parallel model development to identify modelling errors.
• Take ownership of specific assignments and projects, demonstrating initiative and dedication to achieving high-quality outcomes.
• Contribute to the development and enhancement of our financial modelling methodologies and tools, driving continuous improvement and innovation.
• Prepare comprehensive model documentation detailing assumptions, methodologies, and results.
• Maintain meticulous records of modelling processes and methodologies to uphold our high standards and ensure consistency.
• Assist in developing project plans, timelines, and resource allocation to ensure efficient and effective project delivery.

People:

• Collaborate closely with team members, learning and contributing to assignments.
• Communicate model findings and insights effectively to clients and internal teams.
• Simplify complex financial model issues to make them understandable for non-technical stakeholders.

Key Skills and Qualifications

• We hire exceptional individuals who can demonstrate our core values of Drive, Innovation, Collaboration and Excellence.
• [1-2] years of relevent experiencein a financial analysis role within a recognized advisory practice or large corporate setting.
• A good appreciation of accounting concepts
• An understanding of Project Finance concepts.
• Strong analytical skills with a foundation in building and operating financial models using Excel.
• Degree qualified in a numerate discipline, with a postgraduate qualification in accounting or finance beneficial.
• Experience with the FAST financial modeling standard is desirable.

A competitive base salary with flexible working arrangements, including a mixture of office-based, working from home, and working on client sites.

Significant opportunities for professional growth and development as we expand.

Access to cutting-edge financial modelling tools and resources.

Collaborative and supportive team culture

Company: Gridlines

Gridlines is a rapidly growing financial modelling consultancy practice. We are transforming the world of financial modelling, helping our clients to make

complex financial decisions quickly and with confidence.

We love to work with exciting clients that are making a big impact on the world around us, helping to tackle some of the world's greatest challenges.

We plan to continue our rapid expansion and are looking for the brightest and best talent to join us on this journey.

Role:

We are seeking an experienced model audit professional that is passionate about financial modelling and driven by growth.

You will work with a team of modelling professionals to analyse and review complex financial models, ensuring they are robust and reliable.

Operations:

• Managing a portfolio of active assignments
• Lead model audit assignments, ensuring models are arithmetically and commercially correct.
• Use a combination of software checks and parallel model development to identify modelling errors.
• Review and interpret commercial documentation and ensure it is reflected accurately in the financial model.
• Take ownership of specific assignments and projects, demonstrating initiative and dedication to achieving high-quality outcomes.
• Contribute to the development and enhancement of our financial modelling methodologies and tools, driving continuous improvement and innovation.
• Prepare comprehensive model documentation detailing assumptions, methodologies, and results.
• Maintain meticulous records of modelling processes and methodologies to uphold our high standards and ensure consistency.
• Lead in developing project plans, timelines, and resource allocation to ensure efficient and effective project delivery.

People:

• Lead a team of model audit professionals
• Train, motivate and manage junior team members on assignments
• Collaborate closely with team members, learning and contributing to assignments.
• Communicate model findings and insights effectively to clients and internal teams.
• Simplify complex financial model issues to make them understandable for non-technical stakeholders.

Growth:

• Supporting in the business development and growth ambitions of a key sector of the business
• Lead in the development of client pitches
• Lead client calls and build client relationships

Key Skills and Qualifications

• We hire exceptional individuals who can demonstrate our core values of Drive, Innovation, Collaboration and Excellence.
• [4-6] years of relevent experience in a financial role within a recognized advisory practice or large corporate setting.
• A good appreciation of accounting concepts, an accounting qualification beneficial
• An in-depth understanding of Project Finance concepts
• Strong analytical skills with proven experience in building and operating financial models using Excel.
• Degree qualified in a numerate discipline, with a postgraduate qualification in accounting or finance beneficial.
• Experience with the FAST financial modeling standard is desirable.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a remote team

A competitive base salary with flexible working arrangements, including a mixture of office-based, working from home, and working on client sites.

Significant opportunities for professional growth and development as we expand.

Access to cutting-edge financial modelling tools and resources.

Collaborative and supportive team culture

At Syngenta, we're building the most collaborative and trustworthy team in agriculture—delivering top-quality seeds and innovative crop protection solutions that improve farmers' success worldwide. Our Digital Productivity and Innovation team is at the forefront of this mission, transforming how we operate through intelligent technology.

We're seeking a Digital Product Manager to shape the future of our supply chain through agentic AI—autonomous systems that can perceive, decide, and act. You'll be the architect of intelligent Product Lifecycle Management solutions that solve real-world operational challenges across our global network, directly impacting our ability to deliver critical crop protection products to farmers when and where they're needed most.

This isn't just product management—it's innovation with purpose.

What You Will Do

Strategic Leadership

• Drive Supply Chain innovation: Own the PLCM product vision and roadmap, identifying and prioritizing AI value cases that reduce waste, optimize inventory, and accelerate time-to-market. Your decisions will directly impact farmers' access to essential crop protection products.
• Define success & measure impact: Establish KPIs that measure business value, forecast accuracy, and model performance across diverse global regions. Ensure our AI solutions deliver measurable results.
• Champion the vision: Communicate product strategy, progress, and insights to stakeholders at all levels—from warehouse managers and production planners to executive leadership.

Cross-Functional Collaboration

• Bridge business & technology: Partner with Supply Chain Leads, Operations teams, and Technology experts to translate complex business challenges into actionable AI/ML solutions. You're the connector between strategy and execution.
• Build user-centric products: Work closely with Business Analysts, UX designers, and end users to ensure AI outputs are intuitive, actionable, and generating value for the business.
• Enable technical teams: Provide clear requirements and context to Software Engineers, Data Engineers, and Data Scientists, ensuring they have what they need to build exceptional solutions.

Product Development & Delivery

• Bring AI to life: Oversee the end-to-end AI product lifecycle—transforming experimental models from pilot notebooks into robust, production-ready solutions that scale globally. Ensure seamless 'productization' of algorithms.
• Lead with Agile excellence: Manage product backlogs using Agile methodologies (Jira/Confluence), facilitate sprint ceremonies, and maintain momentum through iterative delivery cycles.
• Ensure responsible AI: Champion model governance by monitoring for bias, ensuring fairness across regions, maintaining performance standards, and upholding ethical AI practices.

Global Scaling & Innovation

• Scale intelligently across markets: Design and execute rollout strategies that adapt AI solutions for diverse markets—ensuring solutions built for Europe successfully serves the needs of Asian, African, US and Latin American operations.
• Stay ahead of the curve: Continuously explore advancements in AI, ML, and automation specific to supply chain and production. Assess emerging technologies and identify opportunities to enhance business processes and operational efficiency.
• Innovate proactively: Don't wait to be asked—actively seek and propose opportunities to leverage AI, data and automation to solve problems, improve decision-making, and create competitive advantage.

You Will Thrive Here If

• You're passionate about using technology to solve real-world problems that matter—helping farmers feed the world
• You love bridging the gap between business strategy and technical execution
• You're energized by global collaboration and the richness of diverse perspectives
• You think in systems and see the ripple effects of your decisions across the value chain
• You're comfortable with ambiguity and excel at bringing clarity to complex challenges
• You're curious, proactive, and always looking for the next opportunity to create value

As part of our expanding data governance journey, Smiths Group is looking for an early-career MDM Analyst who is eager to learn how enterprise data supports real business outcomes.

This role is ideal for someone at the start of their career who wants hands-on exposure to master data, business processes, and SAP systems, while developing strong analytical and problem-solving skills. You don’t need to be an expert—we value curiosity, ownership, and a willingness to learn.

What you’ll do

• Support day-to-day SAP master data activities, including data entry, validation, and basic maintenance 
• Assist with testing SAP processes end-to-end 
• Learn how master data fits into real business workflows 
• Help create and maintain documentation such as process flows and test scripts 
• Participate in identifying data quality issues 
• Support testing cycles and issue tracking 
• Work across operational tasks and small project initiatives 
• Follow data standards and governance practices 

• Act as a Subject Matter Expert (SME) for HR operations, providing expert guidance on end-to-end HR processes (Hire to Retire) and ensuring adherence to defined service standards
• Conduct quality audits on transactions and cases processed by the HR team, identify process gaps or compliance issues, and drive corrective and preventive actions
• Lead the investigation and resolution of escalations from employees, managers, and HR stakeholders, ensuring timely, accurate, and empathetic responses aligned with policy and service expectations
• Take ownership of maintaining and updating Standard Operating Procedures (SOPs) for HR processes, ensuring documentation reflects the latest changes in policy, system, or compliance requirements
• Collaborate with Team Leads to analyze audit trends, identify recurring issues, and support training or process improvement efforts as needed.
• Liaise with Centers of Excellence (COEs), HR Business Partners, and Technology teams to resolve complex issues and align on process enhancements.
• Support the delivery of continuous improvement initiatives by identifying automation, standardization, or efficiency opportunities within HR operations.
• Create and share periodic quality and escalation reports, highlighting key metrics, trends, and risk areas for leadership visibility.
• Provide coaching and support to junior team members, promoting a culture of quality, accountability, and service excellence.
• Assist in managing ad-hoc projects, audits, and compliance checks related to HR Shared Services operations.

Here are the desired Skills and Experience…

• Experience, preferably in a HR Shared Services function supporting European Union
• Proven experience as a Subject Matter Expert (SME) or Quality Auditor within HR Shared Services, with a strong focus on compliance, accuracy, and service excellence
• Preference will be given to candidates with experience and knowledge on HRMS Platforms like SAP and/or Oracle Fusion
• Familiarity with Lean, Six Sigma, or similar continuous improvement methodologies
• Good IT skills, particularly MS Word, Excel, Outlook
• Fluent English - excellent verbal and written communication skills
• Strong administrative and organizational abilities, with the capability to manage a complex and varied workload efficiently
• Previous experience in a front facing customer service role and/or project experience is desirable
• Should be flexible to work in multiple shifts
• Strong interpersonal skills, can build effective relationships with internal and external stakeholders at all levels