Total 467 Full-time job vacancies in Penang

About EPOS

Backed by Ant International, a global leader in digital payments and financial technology, EPOS is part of Antom's global merchant payment services and a leading provider of Point-of-Sale (POS) digital solutions in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS leverages Antom's digital capabilities as a central hub to serve small and medium-sized businesses across the region with integrated O2O solutions.

With a growing presence across Singapore, Malaysia, and Vietnam, we are expanding our teams across Asia to drive meaningful, impactful changes for businesses worldwide.

Job Summary

We are looking for a Sales Operations Specialist (also known as a Sales Development Representative) to support our sales team and ensure seamless customer interactions.

In this role, you will be the first point of contact for potential clients—guiding them through initial inquiries, maintaining accurate records, coordinating appointments, and helping create a smooth and positive customer journey.

This is more than an operations role. It is an opportunity to contribute directly to business growth by ensuring our sales teams are well-supported and our clients receive exceptional service.

Key Responsibilities

• Act as the primary point of contact for client inquiries and provide excellent customer service.
• Schedule and coordinate appointments between potential clients and the sales team.
• Identify potential leads and support overall sales development efforts.
• Maintain accurate and up-to-date client records in the system.
• Collaborate with cross-functional teams to ensure a customer-centric approach.
• Ensure high levels of client satisfaction and smooth operational support at all times.

• Fresh graduates are welcome to apply.
• Strong communication and interpersonal skills.
• Proficient in English; ability to communicate in Mandarin is an advantage to liaise with Chinese-speaking merchants.
• Comfortable speaking to clients via phone, messaging platforms, and email.
• Organized, detail-oriented, and able to manage multiple tasks effectively.
• Self-motivated with a positive attitude and willingness to learn.
• Prior experience in sales support, customer service, or telemarketing is a plus (not mandatory).

• Prepares operators to accomplish job results by conducting, monitoring and evaluating process training.
• Conduct Operator Specific Skill (OSS) or Logistic Specific Skill (LSS) training for related associates on the assigned workstation according to the Standardized Work Sequence.
• Maintain up-to-date operators training records in Skill Matrix Database.
• Plan and schedule operators' training, certification and recertification and coordinate with production on the training schedule.
• Carry out Policy Deployments, Briefings and Simulations (Central Directives, BPS, WAtS etc).
• Evaluate operator performance for certification purposes.
• Prepare training material (e.g. training modules, training aids, notes).
• Constantly upgrade the current training manuals / methods (power point presentation & mpeg format) to ensure all training modules are applicable to the respective work stations (synchronized with BPS requirements).
• Work independently to obtain training materials (e.g. training aids, samples, notes, process info, quality indicators and correct work sequence).
• Participate actively in New Product Training during Engineering Build, Pre-Pilot and Pilot Runs to ensure all critical milestones are met for OSS and LSS Certification for new product.
• Maintain discipline at all time to ensure effective operators training.
• Ensure all training facilities are maintained in tip-top condition.
• Provide up-to-date operator training data whenever required.
• Prepare and execute documentations accurately and in a timely manner (e.g. Training Records, Training Attendance, OSS/OJT Tracking and Premium Forms).
• Conduct the monitoring of operators on the production shop floor by doing line audits to ensure operators follow the process stated in the Standardized Work Instruction and Quality Indication.
• To follow defined Standard Operating Procedures in the Department.
• Inform superiors on any non-confirming issues in the Training Section.
• Practice good housekeeping (7S), safety and security conscious at all times.
• Carry out any other duties assigned by immediate superior from time to time.

BROAD FUNCTIONS :

· To plan, coordinate and follow-up sputter systems start-up / conversion activities and process

documentation.

· To audit sputter parameters and practice periodically, include online SPC and procedure

conformance.

· To lead sputter process related issues trouble shooting (common causes), work closely with shift

process team in sputter process sustaining, trouble shooting & improvement in order to achieve

sputter utilization (down time), yield & quality goal.

· To lead Sputter Process Improvement Projects (SU/STT/Cost/Quality/PPH & others), which

include new products/machines/process qualification.

· To lead, supervise and coach/train process tech, include engineering specialist and characterize

technicians.

RESPONSIBILITIES :

Regular

· Responsible for sputter process related issues trouble shooting (common causes), work closely

with Shift process team in sputter process sustaining, trouble shooting & improvement in order to

achieve sputter utilization (down time) & quality goal.

· Responsible to lead, supervise and coach/train process tech, include engineering specialist and

characterize technicians. Responsible to train and share PMR/DS sputter process and yield

improvement knowledge with the team.

· Responsible for sputter parameters monitoring, include online SPC monitoring and procedure

conformance.

· Responsible for sputter machine start-up include process characterize (new products & process

changes).

· Responsible for new products/machines/process qualification.

· Responsible for sputter process improvement projects (SU/STT/Cost/Quality/PPH & others).

Others include FMEA.

· Understand and accept responsibility for performing jobs safely

· Follow safety and health rules

· Responsible to assist in sputter yield related issues trouble shooting (common causes). Work

closely with Anelva yield team in sputter yield sustaining, trouble shooting & improvement in order

to achieve sputter yield goal. This includes 0725 Operation Yield Improvement.

· Other supervisor assigned task

Improve Media magnetic baseline: ACC% and to enable process stability and repeatability via recipe tuning and optimization. Responsible for new product qualifications.  

Lead Test Operations and Backend Manufacturing to support business growth, operational excellence, and manufacturing efficiency. Drive continuous improvement in cost, quality, productivity, automation, and capacity readiness while ensuring achievement of key operational KPIs and AOP targets.

 

Key Responsibilities

• Lead Test Operations and Backend Manufacturing.
• Drive manufacturing cost reduction and operational improvement initiatives.
• Monitor and improve key KPIs including LOH, Unit Cost, OTD, OEE, Process Cycle Time, and Yield.
• Drive automation, digitalization, and data-driven process improvements to enhance productivity and efficiency.
• Develop automation and smart manufacturing solutions to improve operational performance and reporting efficiency.
• Ensure facility and capacity readiness to support production and revenue plans.
• Drive quality improvement initiatives toward zero RMA and high product reliability.
• Support AOP goals through productivity, cost-saving, and variance improvement initiatives.
• Support customer audits and ensure compliance with ISO14001, ISO45001, and company standards.
• Lead, coach, and develop teams to support technology growth, NPI readiness, and operational excellence.
• Promote workplace safety, ESG initiatives, inventory optimization, recycling, and waste reduction activities.
• Work with ISO14001/ISO45001 team members closely in achieving ESG initiatives set by the company.
• Supports green energy, company wide inventory reduction efforts, recycle and elimination of waste.

The PQE is responsible for ensuring quality and reliability performance of our products, wherever they are designed, manufactured, and assembled, by performing best in class Product Qualification in accordance with international standards and customer requirements. The PQE is also responsible for Reliability Monitoring through ORT.

The PQE works cross-functionally with Design, Test, Manufacturing, Reliability Labs, FA Labs, and Customer/Supplier Quality to prevent defects, drive robust product quality and continuous improvement initiatives.

Key Responsibilities

• Define, perform, and review Qualification (new products, second source, material changes, design changes, process changes, …)
• Define, evaluate, and implement suitable stress tests for related product applications.
• Ensure product compliance with internal specifications, customer requirements, and applicable standards (e.g., ISO 9001, IATF 16949, IEC, JEDEC, etc.).
• Communicate qualification plans and data with customer (Silicon, Package and Board Level).
• Participate in risk assessments (e.g., DFMEA) and ensure mitigation actions are implemented and validated.
• Review qualification test results, assess risks, and provide quality approval for production release or change management.

• Responsible for new product quality requirement, PQE function.
• Ensure products manufactured meet Customer requirements. 
• Responsible for Line process control and complaint management. Follow rule : 1-2-14 1.4.
• Develop, review and monitor the effectiveness of quality control procedures and processes, propose and implement improvements where necessary.
• Ensure closed loop of internal and external audit finding include product safety audit.
• Monitor and supervise QMM technician performance to ensure efficiency in quality management process.
• Responsible for process improvement project and update Management on the improvement result.
• Responsible for Quality problem resolution through problem solving sheet PSS/8D.
• Responsible for inspection plan for incoming and outgoing (FQ, VQ).
• Responsible for component first article inspection approval (ISIR) and approval on incoming part inspection plan including cost reduction activities without delay.
• Monitor, report of KPI’s in timely manner and establish action plan.

New Product Introduction

• Responsibility for –Start up projects, warranty, customer complaint, first article approval (ISIR), reliability testing, etc.
• New project product qualification test include fulfill the regulation requirement.
• Actively involves in UX, QG, FMEA, PQP and production line release. Ensure all the QG open point closed within defined due date or latest 3 months after SOP.
• Prepare product test plan, product inspection plan (EP), QZ test plan (QZTI) and FQ/VQ checklist.
• Provide training to QMM test technician on all the related inspection plan and checklist.
• Work with service center to understand the product quality level in the market, at least monthly reporting is expected.
• Coordinate project testing, investigate the failure and ensure close loop of the action implemented. Follow rule of PSS/8D 1-2-14.
• Responsible for part release.
• Ensure all ISIR requirements are fulfill before ISIR released i.e. Cpk > 1.33, PQA sign off, control plan and released critical components supplier qualification process.
• To ensure measurement methodology alignment between PgP2 and supplier during technical discussion with supplier via PQA.
• To ensure all related fixture including incoming inspection, short endurance for VQ/FQ audit, practical tests are ready 2 weeks before pilot.

Operation Support

• Responsible for in process & outgoing product quality performance.
• Responsible for MSA, calibration, concession management, customer complaint management, etc.
• Provide assistance to resolve line FOR issues.
• Support PUQ on supplier incoming material quality issue disposition and 8D verification and evaluation.
• Support cost saving activities and approve alteration change.
• Regular review with production personnel for PQP and FMEA.
• Perform failure analysis on customer – warranty complaint tool and drive for improvement to achieve the agreed target. Target to roll out improvement actions within 3 months after solution is defined.
• Ensure ANDI/CR contents is checked before release and implemented correctly.
• Conduct periodic audits to ensure line and process compliances. Expected monthly audit reporting is needed to submit to supervisor and include action plan of manufacturing.
• Conduct Failure Investigation with cross-functional team eg. ENG, PUQ, MSE for non conformance incidents if needed.
• Drive cross functional team for Quality process improvement (e.g. Elimination of inspection, warranty limit).
• Responsible for plant to plant quality complaint management.
• Responsible for product transfer on quality measures between plant.
• Responsible for monthly Product CIP, Process CIP, warranty analysis reporting.

1. Responsible for the procurement activities of the assigned materials which include:
2. 1. • Responsible as main interface with customer order planning team & project stakeholder with effective coordination.
      • Support material simulation activities to meet customer order fluctuation & fulfillment.
      • Study and take appropriate actions on the MRP reports after MRP run.
      • Provide daily input/updates on material delivery related issues in critical material list.
      • Attend regular task force calls on critical supply materials status. Activate escalation to next level according to escalation RASIC.
      • Attend DLR (Daily Leadership Routine), a platform for information exchange with customer order planning.
      • Ensure material arrival with right qty and timing to avoid production disruption.
      • Coordinate activities with relevant parties to avoid line stoppage if material cannot arrive on time
      • Track and monitor supplier delivery performance.
      • Required to manage suppliers with higher levels of complexity & supplier development.
      • Support the preparation of reports and presentation slides when necessary.
      • Support continuous process improvement and lean initiatives
         
3. Constantly review the planning parameters according to business trend.
4. Responsible to support the activities on inventory management to achieve monthly coverage and inventory turns including quick disposition on rejected and obsolete materials, minimize overhanging materials, work on overhanging materials claims, disposition on transportation damage material etc.
5. Strategic planning to minimize special premium cost (e.g. change of ship mode) to support situation requirement.
6. Work on special freight claims and line-down claims due to delinquent supply from suppliers.
7. Involve in engineering changes request. Determine implementation dates of ECN (Engineering Change Notice) for raw material. Assist the project team in ECN effective date setting for software related topic.
8. Support the analysis of raw material ABC classification, inventory report etc. as and when needed.
9. Support activities related to Bosch Production System (BPS), e.g. kanban/consi implementation, continuous improvement project etc.
10. Work together and support each other within LOG as well as with another department.
11. Support and work towards achieving the departmental goal & central deployment KPIs.
12. Perform any other duties assigned by the immediate superior from time to time.
13. Escalate procurement issues that affect a single Value Stream (Level 1).

The PQE is responsible for ensuring quality and reliability performance of our products, wherever they are designed, manufactured, and assembled, by performing best in class Product Qualification in accordance with international standards and customer requirements. The PQE is also responsible for Reliability Monitoring through ORT.

The PQE works cross-functionally with Design, Test, Manufacturing, Reliability Labs, FA Labs, and Customer/Supplier Quality to prevent defects, drive robust product quality and continuous improvement initiatives.

Key Responsibilities

• Define, perform, and review Qualification (new products, second source, material changes, design changes, process changes, …)
• Define, evaluate, and implement suitable stress tests for related product applications.
• Ensure product compliance with internal specifications, customer requirements, and applicable standards (e.g., ISO 9001, IATF 16949, IEC, JEDEC, etc.).
• Communicate qualification plans and data with customer (Silicon, Package and Board Level).
• Participate in risk assessments (e.g., DFMEA) and ensure mitigation actions are implemented and validated.
• Review qualification test results, assess risks, and provide quality approval for production release or change management. 

Job Description

• Lead cross-functional teams across Design, Systems, Validation, Product/Test Engineering, Firmware, Supply Chain, Procurement, and Quality to ensure seamless program execution in NPI projects.
• Lead COGS reduction programs from impact assessment through qualification, PCN, safelaunch, and production ramp – quantifying savings, evaluating ROI, and assessing the business impact of schedule slips and risk scenarios.
• Drive capacity expansion initiatives across global manufacturing sites, aligning engineering, operations, and supply chain to support production scalability.
• Build and manage detailed schedules for NPI, COGS and capacity programs; track progress, remove roadblocks, and implement data‑driven mitigation plans.
• Manage Engineering Build Request prioritization, conducting bi‑weekly reviews with PMO and Business Operations leadership to ensure alignment with organizational priorities.
• Act as a liaison between the product group, operations/supply chain teams, and key OSAT interface teams to ensure alignment, clarity, and seamless execution across all stages of the program.
• Drive sample readiness and ramp readiness, ensuring cross‑functional teams maintain schedules that support committed customer delivery timelines.
• Coordinate and conduct Project Gate reviews, ensuring cross‑functional readiness, milestone alignment, and clear communication of risks and dependencies.
• Oversee wafer fab, assembly, and test operations to ensure timeline adherence, cost efficiency, and quality standards across programs.
• Provide structured leadership updates on program status, risks, and mitigation plans, maintaining accurate schedules and qualification documentation.

Job Summary

• We are seeking a highly skilled Senior Failure Analysis Engineer to join our team and drive advanced failure investigation in cutting-edge technologies, including AI-related products. Be part of a high-impact engineering team solving real-world reliability challenges

Key Responsibilities:

• Perform failure analysis at both physical package and die levels, identifying root causes and recommending corrective actions.
• Lead electrical fault isolation using advanced techniques & tools.
• Develop and execute bench-level test applications to validate hypotheses and reproduce failure mechanisms.
• Interpret CAD layouts, schematics, and design documentation to support failure root cause determination.
• Collaborate cross-functionally with design, process, product, and reliability teams to resolve complex technical issues.
• Support analysis for advanced technologies and AI-related products.

Responsible for B2B integration system and implementing EDI onboard (Electronic Data Interchange). Ensuring smooth and success onboard adoption and continuous engagement with trading partners. This role works closely with internal and external stakeholders to coordinate onboarding activities. Understanding of EDI concept and working knowledge with RossetaNet and other exchange method standards to enable seamless data exchange between the organization and trading partners.

Key Responsibilities:

• Support and communicate with IT, Business and External Partners.
• Coordinate end-to-end onboarding process for new B2B trading partners.
• Prepare and validate onboarding documentation and required system setup.
• Work together with business to conduct onboarding sessions, communication for technical and business B2B specification. Including partner testing.
• Strong problem-solving and decision-making skills to interpret and or analyse especially during interface testing.
• Robust analytical skills to review and interpret business documents (FDS and FUT).
• Handle SAP IDOC mapping, Partner profile and output condition conversion configuration and interfaces testing.

1. Planning of assembly processes flow considering manufacturing efficiency. Collaborate
with project team to seek and strive for minimizing product cost through design and
process optimization.
2. Support in the RFQ calculation; calculate and provide investment needed for standard
assembly process modules.
3. Define equipment specification in accordance to product specification. Plan, purchase
(with supervision), setup and release manufacturing cells on time, at budget and with
desired requirement.
4. Involve in each project stages to evaluate equipment and process performance.
Formulate technical and/or performance reports by collecting, analyzing and
summarizing information and trends.
5. Identify and establish process specifications, maintenance strategies and other
manufacturing documents required for line release activity.
6. Conduct problem solving methodology in assembly processes and equipment. In
meantime also developing troubleshooting guide and training of technical know-how to
technician.
7. Actively participate in system CIP on value disposition as in S-Q-C-D (Safety, Quality,
Cost & Delivery).
8. Provide effective countermeasure in technical flaw encompassed with corrective and
preventive action plan.
9. Study, evaluate and improve the technical capacity and capability in assembly
processes accorded to customer’s demand.
10. Continuously strive for higher and sustainable OEE, FPY, MTTR, MTBF.
11. Emphasize the intensity of team work culture in VSO (Value Stream Organization)
moving towards operational excellence.
12. Any other duties assigned by immediate superior from time to time.

PRINCIPAL ROLES & RESPONSIBILITIES:

• Support manufacturing, qual and engineering improvement including low yield analysis and improvement, failure analysis, test time optimization and other related activities.
• Support the test program conversion from legacy tester transfer to new tester platform.
• Support customer return evaluation (RMA).
• Dispose production low yield lots, verify rejects, and study/fix the root cause.
• Product bench test verification.
• FA support by doing ATE and bench analysis for fault isolation.
• Bench board construction and debugging.
• Test hardware development and troubleshooting

Our team is looking for a talented, motivated, and high-performing Senior Sales Engineer / Sales Manager to join our team. He/She is responsible for prospecting for new business, upselling, and cross-selling within our extensive install base, as well as delivering results against a quota. The ideal candidate will possess strong sales, interpersonal, and organizational skills. They should be comfortable with multitasking and be able to budget their resources in order to meet the assigned quotas for their role.

• Develop and implement sales strategies in Malaysia

• Meet with customers to understand their requirements and propose tailored solutions

• Prepare and deliver proposals including pricing, shipment timelines, and product details

• Manage and grow key accounts while developing new customers to drive sales revenue

• Collaborate with channel partners and internal technical teams to ensure customer satisfaction

• Track sales activities, forecast revenue, and report performance to SEA Sales Team Lead

• Serve as the main point of contact for customer issues, coordinating with support teams as needed

• Support departmental objectives and daily test operations
• Coordinate Glide and TDS processes, including spec enhancement, process improvement, and special rescreen specifications
• Support continuous cost improvement initiatives related to test heads
• Support continuous quality improvement initiatives especially analysis on customer returns.
• Drive continuous test process and quality system improvement (e.g. SMART Test, CAS)
• Coordinate Test Cell Controller processes, including recipe setup to meet product requirements and support engineering runs
• Improve product quality through early detection, prevention, and post‑test failure analysis
• Support continuous improvement of test quality triggering systems and media yield without impacting HDD performance
• Ensure all test process indicators, triggering limits, monitoring, and reaction plans are adequate and effective
• Verify, control, monitor, and propagate new processes and new equipment into PN Test
• Coordinate deployment and updates of test machine, robot, and tester software
• Assist engineers with daily operational support and special projects
• Ensure compliance with ISO standards, documentation, safety rules, and cleanroom protocols