Total 5,179 support analyst job vacancies in Singapore

We are seeking an L2 Application Support Engineer to provide production support for core banking applications. The successful candidate will be responsible for incident management, troubleshooting, monitoring, and ensuring the stability and availability of business-critical applications.

Key Responsibilities

• Provide Level 2 support for production applications.
• Investigate, troubleshoot, and resolve application incidents and service requests.
• Monitor application performance and batch processing activities.
• Support end-of-day (EOD) and beginning-of-day (BOD) operational processes.
• Execute job restarts and validate processing outcomes when required.
• Perform data validation and troubleshooting using SQL queries.
• Assist with root cause analysis and implementation of corrective actions.
• Support deployment activities and rollback procedures when necessary.
• Maintain operational documentation, runbooks, and support procedures.
• Collaborate with application development, infrastructure, and business teams to resolve issues.
• Prepare operational reports and maintain accurate records of support activities.

Requirements

• 1 to 9 years of experience in application support, production support, or related IT support functions.
• Knowledge of Java, JavaScript, and SQL.
• Understanding of application monitoring and incident management processes.
• Familiarity with batch processing and job scheduling activities.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Preferred Qualifications

• Experience supporting banking or financial services applications.
• Knowledge of middleware technologies and API integrations.
• Experience working in a production support environment.
• Exposure to core banking systems is advantageous.

EA Number: 11C4879

HR Support Officer

Salary: up to $3k/month

Working hours: Monday to Thursday - from 8.30am to 6pm 
Friday - from 8.30am to 5.30pm

Contract period: 1 July 2026 - 31 Dec 2026

Location: Nearest MRT Orchard

Responsibilities

• Administrative support: Provide efficient administrative and operational support in HR functions, ensuring high standards of HR service delivery.
• Query handling: Respond to HR queries and requests promptly, including drafting correspondences when required.
• Case management: Assist in case management activities such as fact-finding, evaluation, and preparing recommendations.
• Stakeholder collaboration: Work closely with stakeholders to support HR administration across different employee groups.
• Data management: Maintain, track, and update HR records, and analyze data for reporting purposes.

Requirements

• Relevant experience: Preferably at least 2 years of relevant work experience in HR or general administration. Candidates without prior experience are welcome to apply.
• Teamwork and communication: A collaborative team player who is resourceful, meticulous, and possesses good communication, writing, and interpersonal skills.
• Adaptability: Ability to multi-task and work independently under timelines.
• Technical proficiency: Familiarity with Microsoft Office applications and comfortable using HR/IT systems.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 1200 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Operations Support Assistant supports clients/ student care, cleaning, school operations, events, and basic administrative tasks within Fernvale Gardens School.

• Client / Student Care (Special-to-type cleaning)
• Operational Support Events & Activities
• Assist to Maintain Facilities
• Assist with Vector Control
• Operational Support to School
• Simple Admin Tasks

Key Tasks:

• Clean students who soil themselves
• Clean soiled area -
• Manage students' lost-and-found corner
• Open and close the school General Office
• Cover school security duties during Security Officer's lunch-break
• Upkeep sensitive areas (e.g. General Office and P/VP rooms)
• Mann the school when there is weekend maintenance / repair works
• Upkeep of notice-boards
• Oversee sorting and storage of school materials and resources
• Store, shift and maintain school furniture (e.g. tables, desks and chairs
• Assist to respond to fire alarm / incidents (e.g. as fire wardens)
• Maintain cleanliness of MINDS school van/mini-bus (*where applicable)
• Help students safely alight and board buses and accompany them to the holding area upon arrival at the school
• Set up of seating/tables for events
• Put up/remove decorations for special festivities and events
• Packing and distribution of items for programmes and events
• Arrange refreshments for meetings and functions
• Attend to simple faults and repairs
• Assist in facility inspections and reporting, including safety checks, faults and defects
• Assist in simple landscape maintenance
• Assist in looking after school set-ups (e.g. fish aquarium, terrarium, hydroponics farm structure)
• Sorting, packing and shredding of documents
• Simple filing of documents - Simple data entry
• Any adhoc duties assigned by the Reporting Officer

• With or without experience are welcome to apply and training will be provided
• Willing to learn and teamwork-oriented
• Great team player with the ability to work with minimal supervision
• Relevant certificates from WSQ would be an advantage

Job Summary: We are looking for motivated individuals with a sense of business acumen and are passionate about enriching youths through supporting on marketing innovative training programmes.

Job Responsibilities:

• Support to promote and market training programmes to MOE government schools
• Provide support to Sales Education Consultant
• Plan and project manage training programmes
• Work cohesively with trainers and stakeholders to achieve overall business goals
• Establish and enhance rapport with new and existing clientele

Job Requirements:

• Open to short term contract work
• ITE/Diploma/Degree in Business, Marketing, Information Technology, Media, Multimedia or others
• Candidates with no prior job experience or Entry Level are welcome to apply
• Passionate about engaging and enriching youths
• Experience in the education or sales industry would be an advantage
• Ability to work independently and collaboratively in a team

Please include the following information in your resume in doc or pdf format:

• Personal particulars.
• Education background.
• Work experiences.
• Reason(s) for leaving if any.
• Date of availability / Notice period.

We regret to inform that only shortlisted candidates would be notified.

Field Network Support Technician (Contract)

12-Month Contract (Renewable)

Salary : Up to $6,500 depending on experience

Location : Pioneer Rd

Industry : Oil & Gas

Our client is one of the world's largest publicly traded international oil and gas companies. They are actively looking for Field Network Support Technician to join their operations.

Job Summary:

• A hands-on, adaptable Field Network Support Technician to support infrastructure operations within a dynamic oil and gas complex.
• Field-based environment and is confident making informed decisions on the ground as well as collaborates effectively with offshore engineering teams and vendors.

Responsibilities:

• Provide on-site support for network and infrastructure incidents, including physical troubleshooting and diagnostics.
• Collect and relay technical data to offshore network engineering teams for deeper analysis and resolution.
• Escort vendors for equipment delivery, installation, and RMA handling, ensuring compliance with site protocols.
• Perform network monitoring and basic troubleshooting using tools such as ServiceNow and vendor dashboards.
• Support project execution tasks such as equipment staging, cabling, and asset lifecycle tracking.
• Ensure adherence to corporate IT standards, safety protocols, and site-specific access requirements.
• Participate in after-hours support on a rotational basis, as needed.
• Maintain accurate documentation of work performed and escalate issues appropriately.

Requirements

• 3–5 years of experience in IT infrastructure or network support roles.
• Excellent understanding of network fundamentals, including TCP/IP, routing, switching, and wireless technologies.
• Hands-on experience with network hardware (Cisco, Juniper, Fortinet, Palo Alto)and radio/wireless systems (e.g., Motorola, Aviat).
• Familiarity with ServiceNow, Windows Server, and storage platforms (NetApp, Dell EMC).
• Exposure to modern network architectures (e.g., SD-WAN, Zero Trust).
• Ability to work independently, make informed decisions, and adapt plans when field conditions change.
• Excellent communication skills to coordinate with offshore teams and local stakeholders.
• Safety-conscious and comfortable working in industrial environments (e.g., substations, operations shelters) with PPE and safety compliance are mandatory.

Lim Pey Chyi (Apple) - Apple.lim@manpower.com.sg

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA License: 02C3423

On-Site Bakery Support: Visit client bakeries regularly to provide hands-on assistance in daily operations, ensuring that baking tasks are completed according to the bakery's quality standards. Assist in preparing baked goods like cakes, bread, pastries, and other items.

Training & Mentorship: Support the training and development of new bakers. Provide guidance on baking techniques, equipment use, recipe adherence, and kitchen safety. Monitor new staff’s progress and offer constructive feedback.

Client Relationship Management: Act as a key point of contact between our team and client bakeries. Offer personalized support to clients to help optimize their bakery operations and improve product quality.

Quality Control & Consistency: Ensure that baked goods meet established quality standards. Monitor consistency in production and address any issues or inconsistencies immediately. Help clients troubleshoot any operational challenges that arise in the kitchen.

Recipe & Procedure Adherence: Ensure that bakery recipes and procedures are followed correctly. Provide guidance on adjustments or improvements where necessary to meet clients' needs or preferences.

Inventory & Equipment Management: Assist with monitoring inventory levels, order supplies, and help with equipment maintenance when needed. Ensure clients have the tools and ingredients required for efficient operations.

Operational Support: Help streamline bakery operations, offering advice on workflow, timing, and production schedules to improve efficiency.

Customer Support: Assist clients in understanding and troubleshooting customer issues related to bakery products. Offer recommendations and solutions to improve client satisfaction.

Health & Safety Standards: Ensure that proper health and safety standards are adhered to on-site, including cleanliness, food safety, and safe handling of baking equipment.

Office IT Support Executive

Position Summary

We are seeking a proactive and technically competent Office IT Support Executive to manage the day-to-day IT operations of our Singapore office. The successful candidate will provide first-level technical support to local users, coordinate closely with HQ IT teams across different time zones, implement global IT policies and procedures, and ensure compliance with company IT standards and security requirements.

This role requires strong troubleshooting capabilities, excellent communication skills, and the ability to work independently while supporting a dynamic office environment.

Key Responsibilities

IT Support & Troubleshooting

- Provide first-level technical support for hardware, software, network, and system-related issues.

- Diagnose and resolve day-to-day IT issues involving desktops, laptops, mobile devices, printers, meeting room systems, and other office equipment.

- Coordinate with HQ IT teams on escalated incidents and global system-related matters.

- Ensure timely resolution of user support requests and IT service tickets.

Office IT Infrastructure & Setup

- Configure and deploy desktops, laptops, mobile devices, user accounts, email access, and workstation setups.

- Set up and maintain meeting room technology, including video conferencing systems, presentation equipment, and connectivity solutions.

- Assist in maintaining office IT infrastructure, networks, and end-user devices.

- Support employee onboarding and offboarding activities, including IT equipment provisioning and access management.

IT Coordination & Governance

- Collaborate with HQ IT teams across multiple time zones to support regional and global IT initiatives.

- Learn, implement, and enforce IT policies, procedures, and security requirements established by HQ.

- Ensure adherence to company IT standards, cybersecurity policies, and compliance requirements within the local office.

- Maintain accurate records of IT assets, licenses, and inventory.

Procurement & Vendor Management

- Source, evaluate, and procure IT hardware, software, accessories, and related technology solutions.

- Liaise with vendors and service providers for IT procurement, maintenance, warranty claims, and technical support.

- Track software licensing, equipment warranties, and renewal schedules.

Administrative & Operational Support

- Maintain documentation for IT procedures, support activities, equipment inventory, and asset records.

- Provide administrative and operational support to the office as required.

Requirements

- Diploma or Degree in Information Technology, Computer Science, or a related discipline.

- Minimum 2–5 years of relevant experience in IT support, helpdesk, or infrastructure support roles.

- Strong working knowledge of Microsoft 365, Windows operating systems, networking fundamentals, printers, and mobile device management.

- Experience supporting video conferencing and meeting room technology is advantageous.

- Strong troubleshooting, analytical, and problem-solving skills.

- Excellent communication and interpersonal skills, with the ability to work effectively with users and stakeholders across different time zones.

- Positive attitude with a customer-focused and service-oriented mindset.

- Able to work independently, prioritize tasks, and manage multiple responsibilities efficiently.

ompensation & Benefits

- Salary: SGD 4,500 – SGD 5,000 per month (commensurate with experience)

- AWS (Annual Wage Supplement): Negotiable

- 25 days Annual Leave

- 14 days Medical Leave

- Health Insurance coverage upon successful completion of probation

- Dental Insurance coverage upon successful completion of probation

- Additional leave entitlements and benefits in accordance with Singapore MOM regulations and company policies

Employment Type

Full-Time, Permanent

Working Location

Marina Bay Financial Centre (MBFC), Singapore

Department: Human Resource / Business Support / Operations
Reports To: Director, HR Services

Job Summary

The HR Business Support is responsible for overseeing the administrative, tender management, contract administration, and operational support functions of the company. This role ensures the timely submission of government tenders and ITQs, accurate preparation of contracts and budgets, smooth coordination of outsourced manpower operations, and effective support to business development activities and compliance with company policies.

Key Responsibilities

Tender & Proposal Management

• Lead the preparation, coordination, and submission of Invitations to Quote (ITQs), Requests for Quotations (RFQs), government tenders, and other business proposals.
• Review tender requirements, ensure compliance, and coordinate with relevant stakeholders to gather necessary information.
• Maintain tender submission schedules and ensure all submissions are completed accurately and within deadlines.
• Monitor tender outcomes and maintain tender records for reporting and audit purposes.

Contract Administration

• Draft, review, prepare, and manage contracts, service agreements, quotations, purchase orders, and related documentation.
• Ensure proper filing, tracking, and renewal of contracts.
• Maintain accurate contract databases and documentation records.
• Liaise with internal stakeholders and clients regarding contract-related matters.

Budgeting & Financial Support

• Prepare budget proposals, costing sheets, manpower pricing models, and project cost summaries.
• Support management in pricing strategies and profitability analysis for tenders and projects.
• Monitor project costs and provide administrative support for billing and invoicing processes.

Outsourced Manpower Operations

• Serve as one of the primary points of contact for deployed employees regarding: Timesheet submissions, Leave applications, Claims processing, Employment-related administrative matters
• Coordinate onboarding and offboarding processes for outsourced employees.
• Ensure timely submission and verification of payroll-related documents.

Sales & Business Development Support

• Provide administrative and operational support to the Business Development and Recruitment teams.
• Assist in preparing sales presentations, reports, proposals, and client documentation.
• Support project coordination and implementation activities as required.
• Collaborate with internal teams to ensure smooth execution of client projects.
• Participate in Job Fairs with team members.

Compliance & Reporting

• Ensure all processes comply with company policies, client requirements, government regulations, and tender specifications.
• Prepare management reports, operational updates, and performance statistics.
• Maintain confidentiality and proper handling of company and client information.
• Support internal and external audits when required.

Requirements

• Diploma or Degree in Business Administration, Human Resource Management, Accounting, or a related field.
• Minimum 2–3 years of experience in business support, tender management, contract administration, or manpower outsourcing operations.
• Experience in GeBIZ tender submissions and government procurement processes is highly preferred.
• Strong knowledge of Microsoft Office applications, particularly Excel.
• Excellent organizational, coordination, and documentation skills.
• Strong attention to detail and ability to manage multiple deadlines.
• Good communication and stakeholder management skills.
• Leadership experience with the ability to supervise and develop team members.

Preferred Experience

• Experience in recruitment agencies, manpower outsourcing, or HR service environments.
• Familiarity with payroll administration, timesheet management, and workforce deployment operations.
• Knowledge of government procurement portals such as GeBIZ and Vendors@Gov.
• Possess CEI Certification has an added advantage.

Key Performance Indicators (KPIs)

• Tender submission accuracy and success rate.
• Timely contract preparation and renewals.
• Accuracy of costing and budget proposals.
• Timely processing of payroll-related documentation.
• Compliance with internal and client requirements.
• Team productivity and service quality standards.

Stephanie Ang l Educare Human Capital

Reg No.: R1331070 l EA No.: 02C4944

Please note that the personal data you provided in your job application will be collected, used, and disclosed by Educare Human Capital to assess your suitability for employment and manage your application, including consideration for future opportunities.

Job Description:

• Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications.
• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
• Collaborate with vendors to escalate and resolve complex technical issues.
• Deliver training sessions and product demonstrations to end users or clients.
• Handle internal product servicing and support training initiatives.

Requirements:

• Diploma in Electrical/Electronic Engineering, Information Technology, or a related field.
• At least 2 years of relevant work experience.
• Strong communication and presentation skills, both written and verbal.
• Service-minded with a proactive and positive approach toward customer engagement.

To submit your application, please apply online apply@rn-care.com or call +(65) 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Job Highlights

• SGX Catalist listed company
• Basic Salary + Commission
• 5 Days Work Week
• Singapore - West

Job Description

• Handle sales inquiries and quotations from customers;
• Handle pre and post sales enquiries from customers;
• Enter confirmed orders into order system;
• Source for logistics shipment;
• Responsible for daily operational purchasing needs such as planning, issuing and following up on Purchase Orders delivery and shipments schedules;
• Arrange and track delivery of products from overseas and local warehouse to customers’ location;
• Documentation of order archiving;
• Conduct general office administration;
• Ability to communicate with clients regarding on their orders and our products
• Any other ad-Hoc duties

Job Requirements

• Diploma in Business Studies / Engineering
• Entry level candidates are welcomed to apply
• Proficient in MS Excel & MS Word
• Good verbal and written communication skills
• Cleanroom experience is an added advantage

About the Role

We are looking for a highly driven and results-oriented Sales Executive to grow our FMCG Wholesale business.

This role is suitable for a strong sales manager who can manage existing accounts while actively developing new business opportunities across industries such as F&B, offices, hotels and distributors.

Key Responsibilities

• Lead, manage, and motivate the sales team to achieve individual and team sales targets
• Develop and manage a structured sales pipeline across new and existing customers
• Attend to new sales enquiries, prepare quotations, and drive development of new products and markets
• Actively identify and acquire new B2B clients, reactivate dormant or inactive accounts and grow customer portfolio
• Manage key suppliers, including product sourcing, pricing, and technical support coordination
• Conduct client meetings and site visits where required
• Attend and represent the company at business networking events, seminars, and exhibitions
• Manage daily sales outreach via calls, messaging platforms and email
• Negotiate pricing and close deals independently
• Monitor sales performance, pipeline progress and conversion metrics
• Work closely with operations team to ensure smooth order fulfilment and customer satisfaction
• Perform any other ad-hoc duties as assigned by management

Requirements

• Minimum 2 years of sales experience in wholesale, FMCG, or related industries
• Proven track record of consistently achieving or exceeding sales targets
• Strong leadership and team management capabilities, with the ability to guide, motivate and develop sales teams
• Excellent negotiation skills and customer relationship management abilities
• Comfortable working with sales data and performance metrics to identify opportunities and drive business growth
• Good understanding of retail and consumer product market trends and competitive landscape
• Comfortable with both field sales and desk-based selling
• Diploma or Degree in Business, Marketing, Sales Management or a related discipline preferred

Deskside/Desktop Support Engineer

We are looking for experienced full-time deskside engineer to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:
Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Primary work location is Bedok, with willingness to travel to Changi North Rise as needed (Travel between sites will be claimable).

It would be appreciated if you can share with me your interest on the same.
Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at yenpeng@ennovatez.com

Job Summary:

Support the Facilities Department in Maintenance Planning, SOE Expenses & Payment, and Vendor Management for facilities

Job Responsibilities:

1. Maintenance Planning

• Plan, schedule, and track preventive and corrective maintenance activities for equipment and facilities
• Ensure timely follow-up and proper documentation of all maintenance work

2. SOE (Statement of Expense) Management

• Assist in budget planning and tracking of SOE expenses
• Monitor spending to ensure alignment with budget forecasts
• Prepare monthly SOE updates in line with maintenance requirements
• Work closely with Finance to ensure accurate and timely expense reconciliation

3. Vendor Management

• Source and negotiate quotations (RFQs) from approved vendors for services and equipment
• Coordinate service schedules, monitor vendor performance, and ensure timely issue resolution
• Maintain vendor pool and conduct annual vendor evaluations

4. Vendor Delivery & Work Completion

• Verify completion of vendor deliveries and maintenance work
• Support the maintenance team to ensure compliance with technical standards and documentation requirements
• Manage month-end closing processes for vendor delivery orders and service completion

5. Procurement & Payment (Ariba System)

• Raise purchase requisitions, process purchase orders, and manage payments via Ariba
• Obtain necessary approvals (RFA) for RFQs
• Liaise with Procurement and Finance to resolve system or invoice discrepancies

6. Inventory & Material Handling

• Receive and issue maintenance materials based on operational needs
• Maintain accurate inventory records and ensure proper stock level updates

7. Store & Administrative Support

• Maintain organized records of inventory, tools, and consumables
• Ensure compliance with storage procedures, safety standards, and housekeeping requirements

Job Requirements

• Diploma or Degree in Engineering, Planning, Procurement, or related field
• Proficient in MS Office applications (Excel, Word, PowerPoint, Teams) and inventory management systems
• At least 3 years of relevant experience in a manufacturing or plant facilities environment
• Resourceful problem-solver with flexibility to work overtime when required

Additional Information 

• Working Location: Pioneer
• Company shuttle bus services available 
• Working Hours: Monday to Friday
• Contract Duration: 12 months, renewable

ALG is hiring Ground Support Equipment Technicians for a leading Aviation MNC.

This is a 2-year contract role with AWS and strong potential for extension or conversion to a permanent position.

Job Responsibilities:

• Expertise in MRO Maintenance, repairs & services, in particular for GSE & airport vehicles & similar equipment.
• Expertise on different systems (diesel/electronics/hydraulics/mechanical etc)
• Maintenance expertise in component back shops as well as in operating modern maintenance workbay with use of test equipment and maintenance manual & computerized maintenance management systems
• Ensure technical crew to assess the reports correctly.
• Identify required spares, carryout inspections, servicing, tests, operating procedures, or part replacements identified, in a correct manner for quality, safe & productive job completion
• Maintain accurate documentation

Job Requirement:

• NITEC/Diploma in Electrical or Mechanical Engineering with minimum of 1-2 years of related experience.
• Technicians qualified with automotive or GSE suitable industrial equipment maintenance tradesman
• Proficient in Microsoft Office, AutoCAD, and Adobe Acrobat.
• Open to travelling to multiple locations when required

*Singapore Citizens and Permanent Residents are encouraged to apply

If you are interested in this role, please APPLY NOW!

Please note that only shortlisted candidates will be notified.

EA License Number: 11C4379 | Registration Number: R22105273

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

​We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• 5 days’ work week
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Key Responsibilities

• Provide sales administrative and commercial support to the team on daily operations.
• Prepare, draft, process, and send contracts, agreements, and related commercial documents to clients.
• Monitor and verify booking records and commission reports to ensure accuracy between online bookings and internal hotel systems, and resolve discrepancies identified during reconciliation processes.
• Process and charge guests’ credit cards for online bookings in accordance with company procedures and payment policies.
• Assist in generating reports, maintaining records, and ensuring proper documentation filing.
• Coordinate with internal departments including reservations, finance, revenue, and operations teams to support commercial activities.
• Handle email correspondence and respond to operational or administrative enquiries in a timely manner.
• Support sales and commercial initiatives, projects, and ad-hoc tasks assigned by management.
• Check hotel descriptions, facilities, room types, photos, policies, and location details on OTAs.
• Ensure content consistency across platforms such as Booking.com, Expedia, Agoda, Trip.com, and others.
• Identify incorrect, outdated, or missing information and coordinate updates with the relevant OTA account managers or internal teams.

Requirements

• Diploma or equivalent qualification in Business Administration, Hospitality, Sales, or related fields.
• Prior experience in sales support, hotel operations, reservations, or administrative roles will be an advantage.
• Familiarity with online booking and distribution channels is preferred.
• Good organizational skills and attention to details
• Proficient in Microsoft Office applications, especially Excel and Outlook.
• Ability to multitask and work independently in a fast-paced environment.
• Good communication and coordination skills.