Total 5,314 support analyst job vacancies in Singapore

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:

The Senior Specialist Analyst is responsible for leading business requirements gathering and documentation, performing requirement and system analysis, design user-centered solutions that align to our standards and ensure intuitive, accessible, and seamless experiences for all users, performing testing, assisting in the quality assurance process, and managing user acceptance testing. This role will reside in the IT Product Direct-To-Consumer Team, working with IT and business departments across the organization to gather and understand the detailed & complex requirements.

Work with other Product Owners and Scrum Teams members to support the execution of those requirements.

Job Duties:

• Understand the business needs across numerous departments as well as end-to-end IT process.
• Develop and maintain Stakeholder management and Scope management.
• Lead interview sessions and requirements gathering meetings with stakeholder groups in order to perform effective analysis of the business’ needs and requirements.
• Oversee and collaborate with broader project and IT teams to ensure understanding and acceptance of the business requirements.
• Understand current state business processes, identify enhancement opportunities, negotiate changes across business and technology teams, and deliver as-is and future state process documentation.
• Develop and deliver appropriate material to communicate business requirements including, but not limited to, a Backlog of User Stories, Gap Analysis, Data Mapping, Wireframes/Prototypes, User Flows and Report Templates and Requirements Templates.
• Develop and distribute User Acceptance Test (UAT) Plan, including test scenarios, coordinate and manage user acceptance testing.
• Conduct user research, including interviews, surveys, and usability testing, to inform design decisions.
• Lead/Mentor other Senior Specialist Analyst fostering skill development and knowledge sharing.

Knowledge, skills and abilities:

• Bachelor’s Degree, related to computer information systems or equivalent.
• 5+ years of relevant Business Analysis experience, including leadership experience in Business Analysis.
• 5+ years of relevant experience in the Insurance industry.
• Strong understanding and experience in the Waterfall and Agile (Scrum) Software Development Life Cycle (SDLC) framework.
• Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Knowledge and understanding of Business and Process Analysis best practices, techniques and tools.
• Strategic, analytical and logical thinker with excellent organization skills and proven planning, problem solving, leadership and decision-making skills.
• Excellent written, oral, and interpersonal communication skills.
• Ability to understand and gather complex business requirements, map out technical solutions, and help develop and manage defined timelines.
• Ability to multi-task and adapt to shifting priorities, demands, and tight timelines using analytical and problem-solving skills.
• Ability to work both independently and as an integral member of a team.
• Ability to work collaboratively with business representatives, Subject Matter Experts (SMEs) and technical teams and project managers on development projects during all phases of the SDLC.
• Experience in UX Design and related tools (Figma) and concepts (HTML, CSS) is added advantage.

Working at Allied World

Our team of over1,700 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:

• Instant membership in the Allied World Family — a global network of colleagues who will support your career journey

• A manager who will help you build your career through a structured coaching program

• Access to a full suite of learning and development tools and resources

Global Presence

We are headquartered in Bermuda, with offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Melbourne, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

To learn more, visit awac.com, or follow us on Facebook at facebook.com/alliedworldhttp://facebook.com/alliedworldand LinkedIn at linkedin.com/company/allied-world.

Contract Period: 18 Months

Working Location: Central / 2 days WFH 

Role Overview 

We are seeking a Service Designer to support the discovery, service blueprinting, and operational workflow design for an automatic station ingestion platform. The role will focus on understanding how people, field operations, edge infrastructure, and cloud systems interact, and translating those insights into clear service blueprints, process maps, and system-to-human handoff documentation. 

The ideal candidate is comfortable working in complex technical environments and can facilitate conversations across field technicians, engineers, project managers, and end users. 

Key Responsibilities 

• Conduct discovery and research sessions with cross-functional stakeholders, including field technicians, engineers, project managers, operations teams, and end users. 

• Map current and future-state workflows for automatic weather station operations, sensor inventory, calibration, maintenance, data ingestion, and issue handling. 

• Produce service blueprints that clearly show system interactions, human workflows, operational handoffs, and pain points. 

• Document dependencies across physical fieldwork, edge infrastructure, backend systems, APIs, and data consumers. 

• Create clear system architecture, workflow, and data flow schematics using Figma or equivalent tools. 

• Translate research findings into actionable recommendations for platform design, operational readiness, and implementation planning. 

• Work closely with technical teams to ensure service blueprints reflect realistic system behaviour and operational constraints. 

• Support workshops, stakeholder alignment sessions, and handover of service design outputs to delivery teams. 

Required Skills and Experience 

• Experience in service design, operational workflow mapping, technical business analysis, or product/service discovery. 

• Strong ability to facilitate research and working sessions with both technical and non-technical stakeholders. 

• Experience producing service blueprints, process maps, journey maps, system diagrams, or operational workflow documentation. 

• Proficiency with Figma or equivalent design and diagramming tools. 

• Ability to simplify complex technical workflows into clear, structured artefacts. 

• Strong written and verbal communication skills. 

Good to Have 

• Experience working on data platforms, IoT systems, infrastructure projects, operational technology, or complex digital services. 

• Familiarity with field operations, maintenance workflows, calibration processes, or asset management systems. 

• Experience supporting early-stage discovery and delivery phases for complex technology platforms

What you’ll do

The Financial Reporting team strives to be Marketing's centre of excellence for efficient and effective Record to Report (RTR) processes while driving optimization on processes & implementing robust controls to capture accurate business and financial information in accordance and within the framework of accounting policies across all commodities in Marketing entities.

Reporting to the Team Lead – Financial Reporting, the Analyst supports the Accountant in performing the month-end closing and financial reporting activities for the Energy Solutions businesses and works closely with other stakeholders to support the timely delivery of quality data within agreed timelines.

From time to time, the Analyst may be involved in ad hoc finance projects and business initiative and represent Finance Reporting team in providing input to enable the capturing of accurate business and financial information for the RTR processes and will also work closely with Information Management Department to deploy technology to automate finance activities.

Lastly, the Analyst plays an integral role in supporting a continuous improvement culture within Finance.

Performance and Delivery

Drive efficient and effective Financial Reporting

·       The Analyst helps to drive the engine room of the Finance Reporting team, making sure that transactions are appropriately accounted for, perform month end tasksand reconciliations, and duly reported. All this will need to be done within the framework of our financial controls and accounting policies, and the role works closely with Risk, Group Shared Services and the wider Finance teams to formulate, implement and operate robust controls and ensure documentation of key processes within Financial Reporting.

Deliver on-demand information

·       The role plays a key role in making information available on-demand to support commercial decisions and new business initiatives. It works closely with the Finance Business Partners and other stakeholders around the group to determine data requirements and is responsible for managing the systems and processes to capture and deliver them as efficiently and accurately as possible.

·       Supports coordination and collection of performance information from all relevant sources and delivering Monthly Financial Statements and other regular information as required by the Marketing Business, Production Business Units or Group Finance.

·       Manages information through relevant systems, ensuring that data interfaces lead to traceable, reconcilable and well-supported financial information.

·       Workswith the Business Partnering and Corporate teams to design and implement the technical accounting logic to align data streams with business activities from performance and financial reporting perspectives.

Technology transformation

·       Working closely with IM, the role looks to implement technologies that improve control, increase information available for the business and automate transactional activity as much as possible, freeing up the team to add value elsewhere. It needs to think differently about the work Finance does and how it gets done, including the elimination of manual journals and recons as a cost to quality.

·       As we implement new systems, the role needs to establish appropriate processes for defining user needs and managing UAT for the Finance department, ensuring that accounting logic and financial controls are appropriately captured.

Continuous improvement

·       Create ways to measure and manage how well we perform as a team. Amongst the team, this role creates a culture that actively looks to improve workflows and processes, minimizing control weaknesses while increasing speed and accuracy.

·       Optimise links between SAP, Aspect, HFM, Blackline and other systems to ensure information is available as and when required.

·       Design and improve processes around the systems to streamline efforts required to input and extract data.

·       Drive standardisation and automation of processes via continual improvements.

Learning & development

·       Proactively engage on learning and process improvement initiatives.

What we’re looking for

Qualifications:

·        Undergraduate degree in Accountancy or business-related subject.

Specific Knowledge requirements:

·        Familiar with using trading systems (Aspect, Veslink) will be highly regarded

·        Excellent Microsoft Word, Excel, and PowerPoint skills

·        Well versed in financial accounting systems such as SAP/Blackline/Hyperion

·        Prior experience in managing shared service center is preferred

·        Familiar with overheads management and intercompany recoveries processes will be preferred

·        Prior knowledge of working in commodity trading and shipping companies will be a plus

Additional information

Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine, process, move and market our products to our customers around the world.

As a responsible miner – of diamonds (through De Beers), copper, platinum and other precious metals, iron ore, coal and nickel – we are the custodians of what are precious natural resources. We work together with our key partners and stakeholders to unlock the sustainable value that those resources represent for our shareholders, the communities and countries in which we operate and for society at large. Anglo American is re-imagining mining to improve people’s lives.

What we offer

• Competitive salary and benefits package
• Amazing opportunities for learning and growth - from technical training to leadership programs, we bring out the best in our people
• We’re a large, successful multinational company and there are plenty of opportunities internally to move onwards and upwards too

Job Duties:

• Manage the reviews/validation of various distribution report eg production tracking reports etc.
• Manage end to end activities to ensure validations are according to business rule, timely and accurately.
• Drive to understand the business requirements from business case/request and visualizations of business data. Analyse data to identify patterns and draw insights to support business decisions
• Contribute on analytical insight into the business process by coordinating different functions and/or stakeholders
• Propose solution and support the development of processing models and present the explainable outcomes to support the organisation’s operations and execution of key distribution compensation strategies.
• Trouble shooting and provide interim solutions for business continuity
• Other ad hoc duties as assigned

Job Requirements:

• Degree in Finance/Statistics/Mathematics/Economic
• 2-3 years in data analytics, business Analysis and finance operations preferably in financial/Insurance industry in Singapore
• Experience in various data analytics tools eg Alteryx, Anaplan, Python, Power BI, SQL, etc
  

Interested applicants please send your resume in MS Words and attention it to Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

Our client is a global food manufacturing MNC in the Agrifood industry. Due to their current expansion plan, they are looking for a Financial Analyst to join their team, in hopes of developing the current high performing team. They are located in the Central West area.

Job Responsibilities:

• Ensure integrity and consistency of financial data across reporting systems, including adherence to internal control and reporting standards.
• Manage and maintain financial master data, and support ERP system updates and reporting enhancements.
• Support month-end and year-end closing activities, including reporting schedules, reconciliations, and financial analysis.
• Support the preparation and consolidation of monthly, quarterly, and annual management reports across multiple regions, ensuring timely and accurate submission.
• Perform detailed analysis of key financial indicators, including sales performance, pricing, margins, costs, P&L, balance sheet, inventory, and receivables.
• Provide costing support, including standard cost review and operational finance analysis where required.
• Assist in budgeting and forecasting cycles, including coordination of templates, consolidation of inputs, and preparation of variance analysis.
• Maintain and update long-term financial planning models and ensure data accuracy within enterprise planning platforms.
• Develop and improve management dashboards and reports using BI tools to enhance visibility of business performance.
• Contribute to finance transformation projects, process improvement initiatives, and cross-functional reporting activities.
• Perform any ad-hoc duties when required.

Requirements:

• Min Diploma in Accountancy/Finance/Business relevant studies or equivalent.
• Min 5 years of relevant experience in finance, reporting, and business analysis.
• Strong understanding of accounting principles and financial reporting; IFRS knowledge is preferred.
• Experience with ERP systems and financial consolidation tools (e.g. Hyperion or similar) is an advantage.
• Proficiency in Advanced Excel and data visualization tools (e.g. Power BI, Sales Dashboard, Tableau,etc) or other data visualisation or reporting tools.
• Exposure to costing analysis or product/operational costing is an advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

We are seeking an organized and proactive Talent Acquisition Analyst to provide crucial support in the planning and execution of our upcoming internship programme. This is a temporary position offering an excellent opportunity to gain hands-on experience in programme administration and coordination within a dynamic environment. The ideal candidate will be detail-oriented, possess good communication and interpersonal skills, and be capable of managing multiple tasks efficiently.

Responsibilities:

You will be responsible for a variety of administrative tasks, including but not limited to:

Interdepartmental Coordination:

• Liaising with relevant departments (e.g., HR, IT, Marketing) to ensure their seamless involvement in the internship programme.
• Facilitating communication and information flow between departments and the programme lead.
• Following up on action items and ensuring timely responses.

Internship Merchandise:

• Finalising the design of the internship programme shirt, considering branding guidelines and stakeholders’ feedback (if applicable).
• Sourcing and coordinating with external vendors for quotations, size options, delivery timelines, and payment terms for the shirts.
• Managing the order and distribution of the shirts to interns.

Briefing Materials:

• Developing a comprehensive briefing deck outlining the details of the internship programme (e.g., schedule, objectives, key personnel).
• Creating engaging and informative Electronic Direct Mail (EDM) invitations for briefing sessions with leaders.
• Managing the distribution of briefing materials.

Graduation Lunch Planning:

• Assisting with the planning and organization of the internship graduation lunch, including venue research, catering coordination, and logistical arrangements.

Intern Group Organization:

• Supporting the process of organizing interns into project groups and activity teams based on defined criteria.
• Maintaining records of group assignments.

Attendance Monitoring:

• Implementing a system for tracking intern attendance and absences.
• Maintaining accurate attendance records and reporting any discrepancies.

Venue Booking:

• Identifying and booking suitable venues for various internship activities, meetings, and workshops.
• Coordinating logistical requirements with venue providers.

Document Management:

• Creating and organizing essential programme documents (e.g., intern handbooks, project guidelines, evaluation forms). 
• Prepare documents for reporting purpose (eg- tally results from evaluation forms)
• Maintaining a well-organized filing system (both physical and digital).
• Assisting with the setting of the training venue for all sessions.
• Assisting with the preparation and distribution of certificates of completion.
• Creating a set of Standard Operating Procedure documents for future internships 

Basic Financial Administration:

• Assisting to obtain necessary approvals for invoices related to vendors (e.g., shirt printing, catering).
• Tracking programme-related expenses and assisting with budget monitoring (if required).

Requirements:

• Experience in administrative support or a similar role.
• Good organizational and time management skills with the ability to prioritize tasks and meet deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Detail-oriented and meticulous in execution.
• Experience with vendor management is an advantage.

Responsibilities:

• Engage stakeholders to gather business requirements, operational needs, and project objectives
• Plan and manage project timelines, schedules, and resource allocation
• Coordinate cross-functional teams including developers, automation engineers, QA, and operations
• Collaborate with vendors to ensure alignment on deliverables and timelines
• Lead user training sessions and oversee UAT, SIT, and go-live support
• Monitor project progress, identify risks, and implement mitigation strategies
• Ensure deliverables meet quality standards, deadlines, and client expectations
• Prepare project documentation, reports, and client presentations
• Facilitate client meetings and provide advisory on WMS and healthcare automation solutions
• Support post-implementation activities, including handover and user training
  

Qualifications:

• Bachelor’s degree in IT, Engineering, Business, or a related field
• Min 2 years of experience in project management or consulting
• Strong capabilities in project planning, execution, and problem-solving
• Excellent communication and stakeholder management skills
• Able to work independently and handle multiple projects concurrently
• Proficient in documentation, reporting, and presentation

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

The Role

The Credit Risk Specialist is responsible for assessing, monitoring, and managing counterparty credit risk arising from physical and paper oil trading activities. This role supports trading, commercial, and finance teams by ensuring that credit exposure is identified, controlled, and aligned with the firm’s risk appetite.

Responsibilities:

• Assess the creditworthiness of counterparties including oil producers, refiners, traders, shipping companies, and financial institutions
• Establish and recommend credit limits based on financial analysis, market conditions, and counterparty risk profiles
• Monitor daily credit exposure across physical and derivatives trading portfolios
• Review financial statements, credit reports, and market intelligence to identify emerging risks
• Prepare credit risk reports and present findings to senior management and credit committees
• Work closely with traders to structure transactions within approved credit limits
• Respond to market volatility and stress events by reassessing exposure and limits

 Requirements:

• Bachelors’ degree in a related field
• At least 5 years of Credit Risk experience in an Oil Trading Firm
• Professional certifications (e.g., CFA, FRM) are a plus
• Ability to manage and work with regional stakeholders

All applications are treated in the strictest confidence. Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

About us

Ethos BeathChapman (EBC) is an award-winning executive search and recruitment consultancy helping organisations hire exceptional talent and build high-performing teams.

Founded in Sydney in 2005, EBC has since expanded across Asia-Pacific and Europe, with offices in Singapore, Hong Kong, Sydney, Melbourne, London, and Manila, partnering with leading organisations to deliver tailored talent solutions built on integrity, expertise, and partnership.

WT
EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

• Long-only fund
• Excellent team culture, strong focus on learning and development

About Our Client

Client UEN: 201541859H

Client: Freemont Capital Pte Ltd

Our client is an independent investment manager, managing institutional sized assets. They have been active in the global markets for over sixteen years, operating with a lean yet highly professional team that is investing in public equities, currency markets, derivatives, hedge funds and private investments. Using prime technology, the company is highly efficient and positions itself among the best private asset managers.

Owing to an international relocation and departure in the Asia team, they are looking to hire an Equity Research Analyst, Public Markets.

Job Description

This role analyses, monitors, and reports on the current positions in global markets. In addition, this role will help with the selection of new opportunities. In coordination with the Head of Markets - Asia and Head of Asia (CIO), the successful candidate will run and monitor investment portfolios.

Responsibilities:

• Lead systematic research and analysis of public markets and industry trends, primarily in Asia ex-Japan
• Conduct due diligence on portfolio companies or candidates, and support idea generation through constant interactions with companies and their stakeholders
• Update on business trends, competition and new regulatory policy impacting the covered geography / sector
• Contribute to discussions of sectors and companies covered by other team members, and promote an open and honest culture of challenging and being challenged
• Prepare presentations and memos to the investment committee in relation to potential and existing investments, and macro / capital markets themes
• Assist in preparing reports, ad hoc / strategic reviews other such related tasks
• Assist in portfolio management duties including monitoring, reporting, and evaluating performance of executed transactions
• Network with advisors in the region and sell-side analysts
• Become a subject matter specialist in China macro over time

The Successful Applicant

A successful IO (China) should have:

• Excellent academic qualifications with at least eight years in equity research and at least five of those in a top buy-side firm
• CFA would be preferred though not a must
• Experience in covering Hong Kong and China equities, including A shares is a must
• Proficiency in business mandarin is an absolute must, as the role requires attending corporate meetings with Hong Kong and China listed entities, regular interactions with stakeholders including sell side and independent research providers and reviewing annual reports and other relevant documents.
• Expertise in equity research across internet, consumer or financials would be ideal though not a must
• Ability to build, update, and maintain complex financial models representing the current and future financial state of the companies being analysed
• Detail oriented, possess strong analytical and quantitative skillset
• Proficient with advanced computer software such as spreadsheets and database programs
• Besides being a good team-player, candidates should also demonstrate maturity, integrity and possess the ability to interact and network with investors
• Openness to frequent travel across Europe & Asia

What's on Offer

Our client, a leading private investment manager, is looking to hire this role in Singapore. The firm has an excellent culture and a highly autonomous work environment, so we need someone who is highly independent. Candidates who have been in buy-side research roles for five ore more years and are looking for a more autonomous setup and the opportunity to move into money management roles in the next two to three years, will find this an excellent fit.

Responsibilities

Accounts Receivable Operations

• Assist in billing
• Receipting, and processing of refunds
• Maintain accurate financial records
• Perform reconciliations and follow up on outstanding matters, debts, in accordance with finance procedures.

Requirements

• Minimum Diploma holders.
• Relevant working experience in customer service, financial services, or an operations role.
• Prior experience handling high-volume phone or email enquiries is an advantage.
• Prior experience with accounts receivable, billing, or debtor management is preferred.
• Proficient in Microsoft Office applications, in particular Microsoft Excel.
• Familiarity with ERP systems such as SAP is an advantage.
• Familiarity with Zendesk or similar customer enquiry ticketing systems is an advantage.

Preschool Cleaner cum Cook

Salary: up to $1,800

Working Days & Hours: Monday to Friday, 7:30am – 4:30pm

Location: Ang Mo Kio/ West Coast/ Orchard/ Pasir Panjang (Islandwide location available too!)

Job Responsibilities
• Prepare daily meals and snacks for children and staff.
• Ensure food meets basic nutritional and hygiene standards.
• Clean and maintain the kitchen, pantry, and food preparation areas.
• Carry out daily cleaning of classrooms, toilets, and common areas.
• Replenish cleaning supplies and handle waste disposal.
• Assist with meal preparation during centre activities when required.

Job Requirements
• Possess a food handling or food hygiene–related certificate.
• Have basic knowledge of food safety and hygiene.

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

Job Responsibilities:

·       Managed trademark publications, registration certificates, and renewal processes, ensuring accurate record maintenance and timely updates.

·       Maintained and monitored trademark databases and IP management systems tracking critical deadlines and coordinating timely follow-up actions on publications, registrations, and renewals.

·       Administered trademark file opening and closure processes in accordance with established internal procedures and compliance standards.

·       Supported legal and IP teams with administrative, operational, and ad hoc tasks to ensure efficient portfolio management.

·       Demonstrated adaptability in leveraging new technologies and platforms, including document management, intellectual property management, and AI-enabled systems.

·       Support team with projects and ad-hoc tasks as required.

Job Requirements

·       Minimum Diploma in a related discipline

·       Minimum 3 years of relevant experience

·       Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to joseph.koh@ambition.com.sg

Attention to Joseph Koh Wei Jie(R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number:200611680D. License Number: 10C5117

Key Responsibilities

• Expected to take accountability of assigned project scope of work and timelines.

• May work from limited or no documentation

• Perform tool build, integration, testing and troubleshooting to start-up new tools. 

• Perform Planning, communicating, and coordinating support plans between stakeholders

• Perform periodic diagnostic testing and necessary preventative maintenance to ensure tool productivity and quality performance. 

• Able to work with Clean Room Facilities stakeholders to specify tool facilities requirements to meet needs of the tool.

• Able to work with the facilities group to manage & troubleshoot any facilities related issues

• Applies diagnostic techniques and use of documentation and test equipment. Define & execute Qualification plans.

• Able to perform routine preventive maintenance within established timeframes.  

• Participate in projects to improve productivity, maintenance downtime, costs reduction and uptime improvement.

• Uses training and experience to identify process, software or hardware related system problems.

• Strives to perform BKM’s. Uses knowledge management systems.  Follows all IP guidelines.

• Assumes responsibility for complete customer satisfaction within work area

• Comply with all safety procedures and consistently demonstrates safety as a value

Requirements

• Prior Experience in ALD Process tools is preferred 

• Prior experience in Cleanroom Facilities VMB & Ampoule Set-up is preferred.

• Prior hands-on experiences in Wafer Fabrication Semiconductor tools

• Relevant education qualification in Engineering

• Ability to work with deadlines and with all levels of stakeholders

• Ability to work in cleanroom work environment

• Expected to work shifts and weekends (Rostered) 

Work Location

• Fusionopolis (One North)

RESPONSIBILITIES

1)     Administrative Functions

·       Support the Service Manager in preparation of weekly and monthly service reports.

·       Process meter billing and ensure accurate updates in the CRM system.

·       Collaborate with the Customer Service Team to ensure smooth and efficient daily service operations when required.

·       Maintain proper documentation and service records for audit and tracking purposes.

2)     Technical Functions

·       Assist in the installation, setup, and configuration of copiers/ multifunction printers(MFPs) and smart office solutions.

·       Attend to on-site service calls and urgent breakdowns, ensuring timely resolution.

·       Support engineers in troubleshooting hardware issues (machines, networking, peripherals) and software-related problems (drivers, system integration, workflow solutions).

·       Assist in deploying and troubleshooting smart enterprise solutions such as document management systems, print management software, and workflow automation tools.

REQUIREMENTS

·       Diploma in Engineering, IT, Electronics, or related discipline.

·       Experience in copier/ MFP servicing, print solutions, or office automation systems.

·       Sound knowledge of network setup (IP configuration, drivers installation).

·       Proficient in MSOffice (Excel, Power point), MCSE, HTML

·       Good communication and interpersonal skills.

·       Able to work independently and as part of a team.

·       Willing to travel for on-site servicing across Singapore.

Pleasesubmit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

Programme Management Support Executive (Training & Development)

Join our team for a dynamic role with an outsourced project. We are seeking a detail-oriented and organized individual to support training administration and learning operations. The role involves coordinating course registrations, maintaining learning records, managing e-learning accounts, preparing reports, handling email communications, and supporting programme management.

Key Responsibilities:

• Provide administrative and operational support for training programmes, learning activities, and course coordination.
• Manage end-to-end course registrations, confirmations, withdrawals, deferments, postponements, and cancellations for internal and external training programmes.
• Liaise with training providers, vendors, internal stakeholders, and staff on training-related matters and enquiries.
• Monitor course attendance, completion status, and post-training evaluations.
• Review and process training-related invoices and supporting documents accurately and within timelines.
• Support administration of learning systems and e-learning platforms, including account creation and maintenance.
• Monitor completion of mandatory e-learning modules and follow up with staff where required.
• Extract, consolidate, and format learning data and reports using Microsoft Excel.
• Prepare regular reports and submissions for management and stakeholders.
• Create and disseminate course communications and email broadcasts.
• Manage shared email inboxes and respond to staff enquiries in a timely and professional manner.
• Support coordination of training logistics, including venue arrangements and refreshments where required.
• Review existing workflows and suggest process improvements to enhance operational efficiency and service quality.
• Maintain proper documentation and administrative records.
• Provide general administrative support for learning and development activities as assigned.

Requirements:

• Diploma or GCEA Level qualification from a recognised institution
• Minimum 5years of relevant experience in HR administration, coordination, learning and development support, or related functions.
• Strong verbal and written communication skills with good interpersonal and customer service abilities.
• Able to manage multiple tasks effectively in a fast-paced environment and work within tight timelines.
• Resourceful, proactive, self-motivated, and able to work both independently and collaboratively in a team environment.
• Proficient in digital tools and applications, including Microsoft Office (Excel, PowerPoint, Word), Microsoft Teams, and Zoom.
• Knowledge of Excel functions such as VLOOKUP and Pivot Tables will be an advantage.
• Familiar with design tools such as Canva or PowerPoint for creating simple communications materials
• Familiar with Workday, Learning Management Systems(LMS), or similar HR/enterprise systems

Job Type: Full-time, Contract

Contract Period: 24 months

Working Time:

Monday to Friday: 8.30am to 6.00pm

Work Location: Singapore 169037