Total 1,517 Director/C-Level programme director job vacancies in Singapore

We are supporting a fast-growing AI infrastructure company expanding globally and would like to share a brief overview.

Role: Marketing Director, International

Location: Singapore

This is a high-impact role focused on building the company’s international brand, investor narrative, and market positioning from scratch.

About the company:

A leading AI data centre & computing infrastructure company, currently expanding across Southeast Asia and Europe.

Key Responsibilities:

- Own global brand strategy and positioning

- Build investor-facing narratives and communications

- Drive demand generation and market entry strategy

- Establish international marketing function

Key Requirements:

- 8+ years in B2B marketing (infra / tech / telecom preferred)

- Proven 0→1 brand building experience

- Strong investor storytelling + demand gen capability

- Experience working across international markets

Job Description

• Drive sales across all the company’s offline sales channels, including retail stores, distribution channels and private shopping service, through setting short and long-term channel strategies to achieve sales and profit goals.

• Work with and mentor the retail sales team to ensure that flagship store sales targets are met through building a sales strategy, running promotional activities.

• Establishes productive, professional relationships with key internal/external personnel across sales channels.

• Work on opening and managing distribution for exclusive brands under the company, with key strategies implemented to achieve distribution sales goals.

• Building on customer engagement initiatives and implement improvements that can be made to optimise both sales and customer experience.

• Provide feedback to Management team on consumer sales trends, unmet needs, and opportunities to deliver greater value to customers.

• Coordinates the involvement of company personnel, including operations, merchandising, marketing, retail, ecommerce, and management to meet sales performance objectives.

• Meets assigned targets for profitable sales volume and strategic objectives in assigned channel partners.

• Accountable for weekly sales reporting at Management meetings.

• Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence.

• Develop strategies and ideas for campaigns ( brand, advertising, PR, content, social, digital)

• Identify new markets/clients, ensure smooth operations, and optimize company profitability

• Collaborate full sales team to continually improve the effectiveness of our sales (improving processes, developing client personals, campaigns, promotions etc.)

• Plan, elevate and manage sales forecast to achieve sales target.

• Other related duties assigned as per interview with our Managing Director.

Requirements:

• A degree in Sales, Business, Marketing or related fields.
• Minimum 5 years in management capacity, overseeing sales channels.
• Experience with fashion, beauty and retail companies will be advantage.
• Proficient in Microsoft Office (Word, Excel & PowerPoint).
• Thrive in a fast-paced environment.

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.Sales Manager Requirements and skills

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

About the Role

Aureus Group is looking for Centre Directors who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Key Highlights

• Lead holistic operational strategy and execution across academic, research, and administrative functions

• Drive organisational transformation, process excellence, and cross-functional integration

• Strategic advisor to senior leadership in shaping blueprint long-term institutional success

Roles & Responsibilities

• Strategic Leadership & Planning: Lead the planning and execution of organisation-wide strategic initiatives, translating vision into actionable outcomes.

• Organisational Effectiveness & Change: Drive operational transformation by streamlining administrative structures, enhancing service delivery models, and standardising processes across the ecosystem.

• Governance, Risk & Compliance: Ensure adherence to organisational policies and regulatory requirements, while strengthening internal controls and advising leadership on governance matters

• Operations & Financial Stewardship: Oversee budgets, grants, procurement, and resource allocation, while identifying opportunities for operational efficiencies and continuous improvement

• Advisory to Leadership: Act as a trusted advisor to senior leadership, influencing decision-making on institutional effectiveness, risk, and strategic priorities.

Key Requirements

• Bachelor’s degree with a preference for postgraduate qualifications in Management, Public Administration, or related disciplines.

• Over 6 years of work experience, of which minimally 3 years of progressive leadership experience in higher education or large, complex organisations.

• Proven track record in leading cross-functional teams and driving organisational transformation.

• Demonstrated ability to influence stakeholders and build partnerships in matrix environments.

• Experience managing large-scale strategic initiatives and operational frameworks.

• Sales Strategy & PlanningDevelop and implement strategic sales plans to achieve company revenue targets.Identify new business opportunities, market segments, and partnerships to drive growth.Analyze market trends, competitor activities, and customer insights to refine strategies.
• Team Leadership & DevelopmentLead, mentor, and motivate the sales team to consistently exceed targets.Establish clear KPIs, monitor performance, and provide regular coaching.Foster a culture of accountability, collaboration, and continuous improvement.
• Business DevelopmentBuild and maintain strong relationships with key clients, partners, and stakeholders.Negotiate high-value contracts and long-term agreements.Represent the company at industry events, conferences, and networking opportunities.
• Sales Operations & Reporting Oversee sales forecasting, budgeting, and pipeline management.Implement efficient sales processes and ensure CRM systems are up-to-date.Report regularly to senior management on performance, challenges, and opportunities.

Qualifications & Requirements

• Minimum 3 years of progressive sales experience, with at least 3 years in a senior leadership role.
• Proven track record of achieving and exceeding sales targets.
• Strong leadership, negotiation, and relationship management skills.
• Experience in [insert industry—e.g., furniture manufacturing, F&B, interior design, etc.] is highly preferred.
• Excellent communication, presentation, and analytical skills.

Personal Attributes

• Strategic thinker with strong business acumen.
• Highly motivated and results-oriented.
• Strong interpersonal skills with the ability to influence at all levels.
• Adaptable to a fast-paced and evolving business environment.

Company Overview

We are a community first and a company second. We call ourselves a Village—thousands of teammates coming together each day to care for our patients, each other and our world

The DaVita Way—a culture made by us, lived by us and unique to us. It means “We dedicate our Head, Heart and Hands to pursue the Mission, live the Values and build a healthy Village. It means that we care for each other with the same intensity with which we care for our patients.

Join us as our

Operations Director

A key member of DaVita’s senior leadership team, this position is responsible for the management and oversight of DaVita’s dialysis Operations in Singapore.  

The Operations Director provides leadership, counsel and direction to the field management of DaVita to ensure safe, efficient, and high-quality patient care.  Additionally, this position identifies and develops strategic growth opportunities, monitors on performance, and works closely with General Manager to develop competitive strategies in alignment with DaVita’s mission and values.

REQUIREMENTS

• Degree in Healthcare Management, Business Management, Operations Management, or related discipline

• Minimum 8–12 years of relevant operations experience in preferably within healthcare, and/or multi-site service organizations, with 2-3 years in a senior leadership role

• Demonstrated experience in budgeting, P&L oversight, cost optimization, and operational productivity.

• A strategic leader, system thinker with excellent communication and stakeholder management skills.

• Strong commercial acumen and data-driven decision-making ability

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

About the Role

Aureus Group is looking for Centre Directors who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $5,000
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

About the Role

Aureus Group is looking for Centre Directors who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $5,000
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

We are seeking a Technical Director (Software & Applications Manager) to lead the design, development, implementation, and management of innovative cloud-based Point-of-Sale (POS) software solutions. The successful candidate will be responsible for driving the company’s technical strategy, overseeing software architecture, managing product development, and ensuring the successful delivery of scalable software products for retail, F&B, and service industries.

Key Responsibilities

* Lead the technical vision, architecture, and development roadmap for the company’s POS software platform.

* Design and oversee the development of web-based and cloud-based software applications using modern software engineering practices.

* Manage the full software development lifecycle, including requirement gathering, system design, coding, testing, deployment, and maintenance.

* Evaluate and implement new technologies, frameworks, and tools to enhance software performance and scalability.

* Develop and maintain software architecture, database structures, APIs, and system integrations.

* Ensure software quality, security, reliability, and compliance with industry standards.

* Collaborate with clients and business stakeholders to gather requirements and translate them into technical solutions.

* Lead future software engineering teams and provide technical guidance, mentoring, and performance oversight.

* Manage software project timelines, technical documentation, and product releases.

* Monitor application performance and continuously improve user experience and operational efficiency.

* Support business development initiatives by providing technical expertise during product demonstrations and customer engagements.

Requirements

* Master’s Degree in Computer Applications (MCA), Computer Science, Software Engineering, Information Technology, or a related field.

* Minimum 5 years of experience in software development, System Analyst, software engineering, application development, or technical project management.

* Strong experience in software architecture, database design, and application development.

* Proficiency in modern programming languages, frameworks, and web technologies.

* Experience in developing enterprise software applications, ERP systems, POS systems, or business management platforms is advantageous.

* Knowledge of cloud technologies, API integrations, cybersecurity principles, and software deployment practices.

* Strong analytical, problem-solving, and project management skills.

* Ability to lead technical teams and manage multiple development projects.

* Excellent communication and stakeholder management skills.

Preferred Skills

* Experience developing SaaS or cloud-based software products.

* Experience with retail, hospitality, F&B, or payment-related software systems.

* Knowledge of mobile application development and cloud infrastructure.

* Familiarity with Agile software development methodologies.

Work Location: Singapore

Reporting To: Board of Directors

Career Progression:

The successful candidate will play a strategic leadership role in driving the company’s software development initiatives and will contribute directly to the growth, innovation, and commercialization of the company’s technology products and solutions.

In addition, the company is open to offering the opportunity to acquire equity shares and become a shareholder, should the candidate have an interest in investing and participating in the long-term growth and success of the business.

Your new company 

This role is with a global real estate and facilities management organisation delivering integrated facilities services for a high‑profile corporate client. The team supports large‑scale office environments, focusing on operational excellence, stakeholder engagement, and continuous service improvement across a dynamic portfolio.

Your new role 

• Lead day‑to‑day site operations across a large corporate office portfolio, ensuring service delivery meets performance targets and client expectations.
• Manage and develop a multi‑disciplinary team, driving high performance, engagement, and capability development.
• Build strong stakeholder relationships and act as the main point of contact for client engagement, issue resolution, and service delivery alignment.
• Oversee vendor management, procurement, and contract performance to ensure quality service and value for money.
• Manage budgeting, financial performance, and reporting, ensuring cost controls and targets are met.
• Support space planning, office fit‑outs, and workplace changes in line with business needs.
• Ensure compliance with health, safety, and risk management requirements, while driving best practices across operations.
• Lead reporting, data analysis, and continuous improvement initiatives across the site.

What you'll need to succeed 

• Strong experience managing large FM portfolios or accounts in a corporate or multinational environment.
• Proven leadership capability managing sizeable teams and multiple vendors.
• Good understanding of workplace operations, M&E systems, and office fit‑out projects.
• Strong financial and commercial awareness, including budgeting and contract management.
• Excellent stakeholder management and communication skills.

What you'll get in return 

You’ll join a high‑profile account within a global organisation, offering exposure to premium corporate environments, strong client interaction, and opportunities to lead large teams and complex operations.

What you need to do now 

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to niall.conway@hays.com.sg

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Project Manager / Director

We are seeking an experienced and results-driven Project Manager / Director to lead and oversee construction projects from planning through completion. The successful candidate will be responsible for managing all aspects of project execution, ensuring projects are delivered safely, on time, within budget, and in accordance with quality standards.

Candidates with proven experience in school, nursing home, and factory construction projects will be highly preferred.

Key Responsibilities

• Lead and oversee the planning, execution, and completion of construction projects from inception to handover.

• Report directly to Management and provide regular updates on project progress, risks, budgets, and resource requirements.

• Manage multiple projects concurrently while ensuring project objectives, timelines, and quality standards are achieved.

• Develop, monitor, and update project master programmes, identify critical paths, and implement recovery plans when required.

• Lead project teams, site management staff, consultants, subcontractors, and suppliers to ensure smooth project execution.

• Review project schedules, manpower deployment, procurement plans, and resource allocation to maximize efficiency and productivity.

• Monitor project costs, budgets, variations, and claims to ensure financial targets and profitability are achieved.

• Coordinate with clients, consultants, authorities, and relevant stakeholders to resolve technical, contractual, and operational matters.

• Ensure compliance with all statutory requirements, safety regulations, quality standards, and company policies.

• Conduct regular site visits, project reviews, and progress meetings to identify issues and implement corrective actions.

• Oversee contract administration, tender evaluations, procurement activities, and project documentation.

• Drive continuous improvement initiatives and maintain high standards of project delivery and client satisfaction.

• Mentor and develop project team members, fostering a positive and high-performance working environment.

• Perform any other duties assigned by Management.

Job Requirements

• Degree in Civil Engineering recognized by the Professional Engineers Board (PEB) and Building and Construction Authority (BCA) Singapore.

• Minimum 10 years of relevant experience in building construction projects, with at least 5 years in a managerial or leadership position.

• Proven track record in managing school, nursing home, and factory construction projects locally.

• Experience with main contractor projects will be an advantage.

• Strong knowledge of construction methodologies, project planning, budgeting, contract administration, and project controls.

• Familiar with local authority requirements, building regulations, and workplace safety regulations.

• Strong leadership, decision-making, problem-solving, and stakeholder management skills.

• Excellent communication and interpersonal skills with the ability to manage clients, consultants, subcontractors, and project teams effectively.

• Ability to work independently in a fast-paced environment and manage multiple priorities.

Key Responsibilities

• Oversee the day-to-day operations and supervision of VIP Host functions.
• Co-ordinate with relevant marketing teams to drive campaign and promotion redemptions, player retention and development.
• Lead and communicate to VIP Host team members on company policies and procedures, monitor and drive team performance towards achieving KPIs.
• Support the senior management in the development and implementation of training programs for VIP Host team members.
• Supervise transactions performed by VIP Host to ensure compliance with regulatory requirements, company policies, standard operating procedures, internal controls and service standards.
  

Required Qualifications

• Diploma or Degree in Hospitality or related field
• Minimum 12 years of relevant experience in luxury hospitality, with at least 5 years in a senior leadership role
• Proven track record in managing high-value portfolios and delivering measurable business outcomes
• Prior experience in the gaming industry or integrated resort environment is a must
• Strong leadership and team management capability
• Strategic thinker with excellent analytical, communication, and stakeholder management skills
• Highly organised, resourceful and with the ability to manage multiple projects under tight timelines
• Ability to perform effectively under pressure and adapt quickly in a dynamic environment
• Willingness to work rotating shifts, including weekends and public holidays

Key Responsibilities

1. Lead new market development for BYD’s comprehensive range of commercial electric vehicles and related green energy products and solutions.

2. Define target market segments, develop go-to-market strategies, and drive execution of sales and business development initiatives.

3. Develop and manage annual and long-term sales plans to achieve growth targets.

4. Oversee sales performance across BYD’s commercial EV portfolio and associated product lines, ensuring sustained growth and market penetration in Singapore.

5. Manage the commercial function with accountability for P&L performance, distributor portfolio management, and revenue optimisation.

6. Identify, prepare, and participate in tenders and projects related to commercial EVs and green energy solutions.

7. Collaborate and liaise with internal departments to ensure cross-functional alignment and operational synergy.

8. Lead, develop, and manage the Sales Team, ensuring strong performance, discipline, and capability building.

9. Drive strategic partnerships, key account development, and major customer engagements.

10. Perform other duties and strategic initiatives as assigned by the Managing Director.

Requirements & Qualifications

• Bachelor’s degree in Business, Marketing, Engineering, or related discipline

• Proven leadership experience in commercial vehicle sales, automotive sales, fleet sales, or B2B sales environments

• Strong track record in market development and revenue growth

• Experience managing distributors, partners, or channel sales structures is highly advantageous

• Solid commercial acumen with experience managing business performance / P&L exposure preferred

• Familiarity with government projects, tenders, or large-scale commercial deals is a strong advantage

• Strong negotiation, stakeholder management, and leadership skills

• Ability to operate effectively in a fast-paced, growth-oriented organisation.

About Liquid Group

Liquid Group is aSingapore-based fintech company enabling interoperable digital payments andcross-border QR payment ecosystems across Asia.

Through productsincluding RoamQR, LiquidPay, LiquidNow, and LiquidNet, Liquid Group works withbanks, wallet issuers, national payment networks, acquirers, corporates, andmerchants to deliver seamless and scalable payment experiences across markets.

Our mission is to drivethe future of interoperable digital payments through strong ecosystemcollaboration, innovative product capabilities, and scalable paymentinfrastructure.

www.liquidgroup.sg

Role Overview

We are seeking a highlyexperienced and operationally driven Director, Ecosystem Enablement to leadpartner enablement, ecosystem activation support, operational readiness, andecosystem performance coordination across Liquid Group’s payment platforms andcross-border QR ecosystems.

This role plays acritical function in ensuring ecosystem participants — including issuers,acquirers, merchants, and payment partners — are operationally enabled,actively participating, and continuously supported to drive transactionadoption, usage growth, and ecosystem scalability.

The role serves as a keyoperational bridge across Product, ACT (Activation, Conversion &Transactions), Technology, Commercial, and regional Operations teams to supportrollout readiness, partner enablement, ecosystem performance monitoring, andcontinuous operational improvement across SGQR+, RoamQR, and Liquid Group’sregional payment ecosystems.

Key Responsibilities

1. Partner Enablement& Ecosystem Activation

·       Drive partner enablementand activation support across:

o  walletissuers

o  acquirers

o  merchants

o  ecosystemparticipants

·       Coordinate partneroperational readiness and ecosystem participation initiatives.

·       Support merchant andpartner activation programs to improve transaction adoption and ecosystemparticipation.

·       Conduct partnerengagement sessions, operational walkthroughs, and ecosystem traininginitiatives.

·      Supporton-ground engagement and ecosystem activation efforts where required.

2. Ecosystem Performance& Usage Support

·       Monitor ecosystemparticipation, transaction activity, and partner usage performance.

·       Track:

o  activationrates

o  transactionadoption

o  usagetrends

o  operationalparticipation levels

·       Identify low-activity orunderperforming ecosystem participants and coordinate recovery or activationsupport initiatives.

·       Support ACT teams indriving ecosystem participation, transaction conversion, and usage growthinitiatives.

·       Provide ecosystemperformance insights and operational observations to management teams.

3. Operational Readiness& Product Support

·       Support operationalreadiness planning for:

o  newproducts

o  productenhancements

o  featurerollouts

o  paymentcorridor expansions

·       Coordinate UAT,operational walkthroughs, and business readiness activities acrossstakeholders.

·       Work closely withProduct and Technology teams to ensure releases are operationally executableand supportable.

·       Provide operationalfeedback and ecosystem observations to improve:

o  usability

o  operationalscalability

o  implementationreadiness

o  ecosystemadoption

·       Support rolloutcoordination and migration readiness activities across regional teams.

4. OperationalCoordination & Process Improvement

·       Work closely withregional operations teams across Singapore, Malaysia, and Thailand to improve:

o  operationalconsistency

o  ecosystemservicing

o  supportscalability

o  operationalgovernance

·       Review and enhance SOPs,operational workflows, and ecosystem support processes.

·       Identify opportunitiesfor:

o  operationalefficiencies

o  processautomation

o  serviceimprovements

o  ecosystemoptimization

·       Coordinatecross-functional operational support across Product, Technology, Operations,and ACT teams.

5. Ecosystem SupportGovernance & Escalation Coordination

·       Act as a key operationalcoordination point for ecosystem partners and stakeholders.

·       Coordinate resolutionof:

o  onboardingissues

o  operationalincidents

o  ecosystemservicing gaps

o  partnerreadiness concerns

o  escalationmanagement matters

·       Drive root causeanalysis and operational improvement initiatives.

·       Support ecosystemservicing governance and operational performance management.

Key Requirements

·       8–12+ years ofexperience in:

o  fintech

o  payments

o  productoperations

o  ecosystemoperations

o  partnerenablement

o  merchantor payment network environments

·       Strong understanding of:

o  QRpayments

o  Paymentecosystems

o  Walletparticipation models

o  merchantacquiring

o  cross-borderpayment environments

·       Experience supportingecosystem activation, operational readiness, and partner enablement initiatives.

·       Strong stakeholdermanagement and communication capabilities.

·       Operationally strongwith commercial awareness and ecosystem-growth mindset.

·       Highly organized,analytical, and execution-oriented.

·       Comfortable operating infast-paced, high-growth fintech environments.