New Customer Acquisition:

• Identify and prospect potential customers through networking, referrals, and other channels.
• Develop and execute strategies to convert leads into new clients, while working closely with the marketing team to improve conversion effectiveness.

Customer Relationship Management:

• Build and maintain strong relationships with existing customers, identifying opportunities for upselling and cross-selling based on their needs and usage.
• Implement engagement strategies to enhance customer loyalty and ensure timely resolution of enquiries and concerns.

Cross-functional Collaboration:

• Partner with internal teams such as marketing, learning and development, and programme management to align customer engagement strategies with business goals.
• Share customer insights to support continuous improvement and innovation.

Feedback Analysis and Reporting:

• Collect and analyse customer feedback and data to identify trends and improvement areas.
• Prepare regular reports on customer acquisition and engagement performance metrics.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

New Customer Acquisition:

• Identify and prospect potential customers through networking, referrals, and other channels.
• Develop and execute strategies to convert leads into new clients, while working closely with the marketing team to improve conversion effectiveness.

Customer Relationship Management:

• Build and maintain strong relationships with existing customers, identifying opportunities for upselling and cross-selling based on their needs and usage.
• Implement engagement strategies to enhance customer loyalty and ensure timely resolution of enquiries and concerns.

Cross-functional Collaboration:

• Partner with internal teams such as marketing, learning and development, and programme management to align customer engagement strategies with business goals.
• Share customer insights to support continuous improvement and innovation.

Feedback Analysis and Reporting:

• Collect and analyse customer feedback and data to identify trends and improvement areas.
• Prepare regular reports on customer acquisition and engagement performance metrics.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Our client is a leading medical supply chain solutions industry. Due to business needs, they are now recruiting a Business Analysis Manager to be part of their Team for ongoing transformation projects. They are located in the Central - easily accessible.

Responsibilities for Business Analysis Manager:

Business Performance Management

• Analyse key business metrics including sales, profitability, inventory, and operations to identify trends, risks, and opportunities.
• Design and maintain reporting dashboards and performance indicators for management review.
• Track performance against targets and budgets, providing insights and recommendations to support achievement of business goals.

Strategic Planning & Business Support

• Support budgeting, forecasting, and long-term planning processes.
• Build financial and commercial models to evaluate new initiatives, product launches, and business opportunities.
• Work closely with cross-functional teams including Sales, Finance, Operations, and Compliance to support business execution.

Data Governance & Process Improvement

• Ensure consistency, accuracy, and reliability of business data across systems and reports.
• Support ongoing improvements in reporting processes, tools, and data management practices.

Customer & Commercial Analytics

• Analyse customer behaviour, purchasing patterns, and product usage trends to identify growth and risk areas.
• Develop and maintain customer segmentation frameworks based on revenue, product mix, purchase frequency, and value contribution.

Requirements:

• Bachelor’s degree in Business, Finance, Economics, Statistics, Data Analytics, or a related discipline.
• 5 years of relevant experience in business analysis, commercial finance, business intelligence, or strategic planning in healthcare/medical industry
• Advanced proficiency in Microsoft Excel and Power BI.
• Experience with ERP systems such as Microsoft Dynamics 365 is an advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No: 19C9682
EA Personnel No: R25157233 (Loh Pooi Keng)

Corporate Secretarial Manager

• S$6,500 – S$7,500
• 5-day work week (Monday to Friday, 9:00 AM – 6:00 PM)
• Robinson Road, S068877

Join a well-established professional services firm that provides corporate secretarial, compliance, accounting, taxation, and business advisory solutions to a diverse portfolio of local and international clients.

As a Corporate Secretarial Manager, you will oversee the full spectrum of corporate secretarial functions and serve as a trusted advisor to clients on governance and regulatory matters.

Key Responsibilities

• Lead and manage a team of corporate secretarial professionals handling a portfolio of Singapore and offshore entities.
• Oversee company incorporations, annual compliance requirements, corporate restructuring exercises, share transfers, striking-off applications, and liquidation matters.
• Ensure full compliance with the Singapore Companies Act, ACRA regulations, and other applicable statutory requirements.
• Review and approve corporate secretarial documents, including board and shareholders' resolutions, meeting minutes, annual returns, and statutory filings.
• Provide strategic advice to clients on corporate governance, compliance obligations, and regulatory developments.
• Build and maintain strong client relationships, acting as the primary contact for corporate secretarial matters.
• Supervise client onboarding processes, including KYC/CDD reviews, risk assessments, and compliance checks.
• Monitor statutory deadlines and ensure timely submission of annual returns, resolutions, and regulatory filings.
• Oversee e-filings with ACRA, IRAS, and other relevant authorities.
• Ensure statutory registers, corporate records, and company databases are accurately maintained.
• Liaise with auditors, tax consultants, legal advisors, banks, regulatory bodies, and other stakeholders.
• Mentor, coach, and develop team members to support their professional growth and performance.
• Support business development initiatives and identify opportunities to expand services to existing clients.
• Participate in special projects, corporate exercises, and advisory engagements.
• Drive process improvements and strengthen internal controls to enhance operational efficiency.

What We're Looking For

• Experience in corporate secretarial management within a corporate services, accounting, legal, or professional services environment.
• Strong knowledge of the Singapore Companies Act, ACRA regulations, and corporate governance practices.

• Well Established Security Inspection Solutions Company

• Salary: $4500 - $5500

• Working Hour: Monday - Friday (8.30am – 5.30pm)

• Company Location: Jurong East

• Variable bonus + Excellent Wellfare

Job Scope:

• Lead a Project Team of consultants, contractors, developer in daily-site activities
• Conduct project briefing and kick start meeting
• Responsible for periodic progress reports
• Evaluate the master program and monitor work progress
• Identify potential or actual causes of delay and take preventive or remedial actions
• Monitor submissions and clearances from relevant authorities
• Assist on documentations and make recommendation to clients for award of contracts
• Check safety management system and conduct periodic safety inspection
• Conduct feasibility studies and recommendations on the development concept, preliminary program and budget
• Identify and resolve site technical problems
• Supervise site works to achieve good quality
• Assist in investigating and liaising with public and the relevant authorities for public feedback

Requirement:

• Diploma in IT Engineering, Civil Engineering, Architectural or equivalent
• 2 - 3 years of relevant working experience in project management

Candidates are encouraged to apply this position via ApplyNow button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Prudential plc is an Asia-led portfolio of businesses focused on structural growth markets. The business helps individuals to de-risk their lives and deal with their biggest financial concerns through life and health insurance, and retirement and asset management solutions. Prudential plc has 20 million customers and is listed on stock exchanges in London, Hong Kong, Singapore and New York.

Prudential was founded in London in 1848 on the principles of integrity, security and prudence and we still adhere to those principles today.

The Group treasury function manages the central liquidity of the group, undertakes hedging on behalf of the Group’s central entities, oversees securities services for the Group, manages relationships with the credit rating agencies, manages relationships with the Group’s lending banks and raises debt and manages credit investor relationships.  It also provides guidance to the treasury functions within the Group’s business units and sets policy in respect of liquidity, in particular the Group’s collateral management framework. The team are also the subject matter experts for Reval, the Group’s treasury management system and provide support and guidance to the business units on its best use.

Job Scope:

The Senior Manager, Systems and Processes is the person for principal day to day responsibility for the efficient use of Reval, the Group’s Treasury Management System, throughout the Group.  This will involve liaising with Ion, the vendor of Reval, on updates and on performance issues. It will also involve working with the LBUs to ensure they are making optimal use of the system. Additionally it will involve managing the transition to ISO2022 and the change in messaging format involved.

The Senior Manager will also have responsibility for overseeing the transition of tasks from the Group treasury teams in London and Hong Kong to the new staff in the VCC in Kuala Lumpur.

The Senior Manager will also oversee all controls over processes within the Treasury teams in Hong Kong and Kuala Lumpur and ensure that they are well designed and operating effectively.  They will also be responsible for ensuring that the data received from the LBUs is timely and accurate.

Principal Accountabilities:

• Bank statement connectivity model and ISO migration.
• AC (& other LBU e.g. Africa) Reval implementation
• Review current Reval processes to improve the operating efficiency and LBU engagement
• Enhance internal control governance and improve support to AC operations
• Develop a standard protocol for VCC transition
• Other new initiatives (e.g. setting up Bermuda operations)

Core Competences Required:

• A detailed understanding of the Reval Treasury management system
• A detailed knowledge of bank settlement systems, messaging formats and the changes involved in ISO2022.
• Strong teamwork and good persuasive skills to ensure that the LBUs adopt best practices for Reval.
• A strong controls background to ensure that data is complete and accurate.

Education and Experience: 

• Degree educated
• Extensive experience of working in the financial services industry.

Our client is a leading provider of maritime technology and digital solutions. As part of its continued growth strategy, the company is seeking an experienced Business Development Manager to drive new business acquisition and expand relationships within the chartering and commodity trading sectors. This is a strategic, customer-facing role focused on developing commercial opportunities with charterers, commodity traders, energy companies, and other key stakeholders across the maritime ecosystem.

Key Responsibilities: Business Development & Growth Strategy

• Identify and pursue new business opportunities within the chartering, commodity trading, and energy sectors.
• Develop and execute strategic business development plans to drive revenue growth and market expansion.
• Build robust commercial business cases and go-to-market strategies to support growth initiatives.
• Leverage CRM systems, market intelligence, and data analytics to identify opportunities and support decision-making.
• Collaborate with senior leadership to establish and achieve short- and medium-term commercial objectives.

Sales & Customer Acquisition:

• Drive new customer acquisition through proactive prospecting, networking, and relationship building.
• Understand customer challenges and position solutions that enhance operational efficiency, safety, and sustainability.
• Develop and manage a healthy sales pipeline, ensuring opportunities are progressed effectively through the sales cycle.
• Conduct customer meetings, presentations, and solution demonstrations with senior stakeholders.
• Ensure seamless customer onboarding and transition to internal account management and operations teams.

Requirements

• Bachelor's Degree in Business, Marketing, Maritime Studies, or a related discipline.
• Experienced in business development, enterprise sales, or commercial roles.
• Strong network and established relationships within the chartering, commodity trading, dry bulk, agribulk, or energy sectors.
• Experience working with charterers, commodity traders, shipowners, or maritime service providers is highly desirable.
• Prior experience in maritime technology, SaaS, digital solutions, risk management, or maritime services will be advantageous.
• Demonstrated success in generating new business, achieving revenue targets, and managing complex sales cycles.
• Strong commercial acumen with the ability to analyse data and translate insights into business opportunities.
• Excellent communication, negotiation, presentation, and stakeholder management skills.
• Ability to engage and influence senior decision-makers across global organisations.

Phoebe Woo EA Reg No: R25142324

Faststream Recruitment Pte Ltd, EA License no: 09C3403

The APAC Digital & Platform Services (DPS) Change team within Corporate & Investment Banking (CIB) Operations was created to spearhead strategic platform and digital solution changes for the APAC Markets Operations organization.

As an Associate within the APAC Digital & Platform Services (DPS) Change team, you will lead change and transformation initiatives across APAC countries, primarily focusing on settlements. You will execute business and operational strategies on both regional and global scales, leading diverse projects that encompass market expansion, enhancing client experience, implementing strategic end-state system architecture, and driving operational scale while mitigating risk. You will lead end-to-end delivery of projects, partnering closely with teams across Operations, Technology, as well as Product Development, Business Management, Sales & Trading, Legal & Compliance, Finance, and other corporate functions. You will also drive execution of strategic and tactical initiatives throughout the project lifecycle, including solutioning, process design, resource management and reporting of status to stakeholders and senior management.

Job Responsibilities

• Lead the delivery of strategic, process improvement, and regulatory projects as a Project Manager/Business Analyst.

• Identify impacts on business models, operational processes, systems, and resources from initiatives, collaborating with stakeholders like business, technology, compliance, risk, and finance.

• Foster continuous improvement and change management, challenging conventional methods and driving process enhancements.

• Translate business requirements into comprehensive, value-added solutions and test plans, utilizing appropriate processes, procedures, and technology.

• Maintain a robust governance process to ensure accurate and timely project delivery, employing frameworks, methodologies, reporting, and escalation.

• Build and maintain strong relationships with stakeholders, providing leadership, direction, and focus for business functions and project resources.

Required Qualifications, Capabilities, and Skills

• Bachelor's Degree Finance, Business, Accounting or related field.

• Minimum of 3 years of relevant working experience in project management or business analysis.

• Proven project management and organizational skills, with the ability to lead in unstructured situations and seize new opportunities.

• Strong verbal and written communication skills, capable of partnering with stakeholders at all levels, including senior executives, managers, and subject matter experts.

• Independent and proactive worker with the ability to quickly grasp complex subject matter and demonstrate critical thinking.

• Analytical mindset with strong problem-solving skills, capable of identifying and resolving complex operational issues.

• Strategic thinker with strong analytical skills.

• Demonstrated problem-solving skills, with the ability to exercise exceptional judgment, independently identify and escalate key issues, and develop actionable recommendations.

• Strong teamwork skills, with flexibility in work style and the ability to collaborate with stakeholders and colleagues at all levels.

Preferred Qualifications, Capabilities, and Skills

• Understanding of technological development methodologies, such as Agile and Waterfall, with the ability to lead projects successfully regardless of the approach.

• Proficiency in Microsoft Office applications, as well as experience with Alteryx and UI Path, is preferred.

• Prior experience in Fixed Income Operations is advantageous.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=fea2d96efa9c05a7acd9490ba62099e6

Responsibilities

Team Introduction

In line with the globalization strategy and vision of the company, the Global Payments team builds a platform to provide cross-border payment solutions for all ByteDance's products and services, that are growing rapidly worldwide. This is an exciting opportunity to make an impact on global scale across all ByteDance's business usecases.

Key Responsibilities:

- Develop and refine our Cashloan product roadmap and strategy, in collaboration with cross-functional teams such as legal, compliance, engineering, design, marketing, and business.

- Analyze market trends, customer behavior, and data to identify opportunities for growth and optimization.- Collaborate with payment partners to integrate Cashloan solutions onto our platform, ensuring seamless user experience and adherence to regulatory standards.

- Manage the end-to-end process of Cashloan transactions, from onboarding new customers to resolving any disputes or issues that may arise.

- Work closely with our analytics team to develop reports, KPIs, and dashboards to track performance and identify areas for improvement.

- Collaborate with customer support and operations teams to ensure timely and effective resolution of customer issues related to Cashloan services.

- Stay up-to-date on industry trends, regulations, and best practices related to Cashloan solutions.

Qualifications

Minimum Qualification(s):

- Bachelor's degree in business, economics, computer science, or a related field.

- 3+ years of experience in product management, preferably with experience in the payments, BNPL, loan, finance, or eCommerce space.

- Strong analytical skills and experience with data-driven decision-making.

- Excellent communication and collaboration skills, with the ability to work effectively across multiple teams and departments.

- Self-starter with a strong sense of ownership and accountability for delivering results.

Preferred Qualification(s):

- Experience with end-to-end product management processes, including idea generation, roadmap development, feature prioritization, and launch.

- Comfortable working in a fast-paced, dynamic environment with competing priorities and tight deadlines.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.​

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.​

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

Diversity & Inclusion​

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives.

We’re DuoMed, a home-grown leader in the design and supply of medical solutions. We aim to become a Singapore based global corporation providing accessible and innovative medical solutions.

As our high growth momentum continues, we're currently hiring for Sales Manager to join our expanding medical sales team in Singapore! The ideal candidate has at least 5 years of successful Medical Device and Medical Supply sales management experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Reporting to Managing Director.

· Prospect and establish new opportunities by managing sales pipeline and developing and delivering proposals to customers by illustrating DuoMed’s value proposition.

· Develop and design the solutions selling strategies for new business opportunities.

· Collaborate with all internal stakeholders to explore opportunities for sales of products from both current portfolio and sourcing model.

· Demonstrate use of advanced selling skills in the field, such as making good opening statements, connecting with the customer, collaborating with different business units within organization and creating the value proposition and closing.

· Maintain accurate and current records of proposals, opportunities, accounts, contacts, leads and actions for project pipelines.

· Confidence and tolerance to collaborate up, down, and sideways as needed.

· Build and sustain relationships with customers and ensure customer satisfaction and loyalty.

· Sell consultatively, detailing products, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions DuoMed can offer their business.

· Monitor competitive activity and industry trends, fosters competitive solutions to meet sales goals.

· Timely submittal of forecasts, weekly reports, monthly highlights and other related reports of the market to Managing Director.

· Regular and proactive updating of management on any new developments in the marketplace for example: competitor behaviors, product issues, customer changes, wins or potential misses

· Maintain intensity, persistence and continually strive to increase market share.

Qualifications & Requirements

· Minimum a bachelor’s degree in any field.

· Minimum of 3 years in medical product management experience (Sales) and minimum of 1 years in sales team management.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Dressings such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

We regret that only suitable candidates will be shortlisted for further discussion.

We are looking for an Engineering Manager / Lead Software Engineer to take on complex and meaningful technical challenges in the public sector, driving digital transformation that directly improves lives at scale.

In this role, you will be responsible for setting technical direction, shaping engineering processes, and ensuring delivery of one or more products owned by your team. You will also play a key role in building an engineering culture that values excellence, collaboration, and long-term impact.

Job Responsibilities:

• Defining your team’s engineering vision, strategy, and roadmap in alignment with broader organizational goals.
• Staying on top of industry trends, with strong knowledge of how systems should be architected, engineered, and maintained at scale.
• Designing and guiding the implementation of systems across SaaS solutions, leveraging cloud technologies where appropriate.
• Partnering with stakeholders to prioritize and manage product roadmaps, ensuring incremental and effective delivery towards long-term vision.
• Creating and maintaining a technical plan that anticipates future product and infrastructure needs.
• Coaching and mentoring engineers through regular feedback, supporting professional growth and career development.
• Driving adoption of best practices in quality, reliability, performance, and security within your teams.
• Encouraging strong engineering culture and introducing tools/processes that maximize effectiveness and impact.
• Actively identifying and initiating high-value engineering initiatives that contribute to the public good.
• Contributing to recruitment, particularly for senior technical roles.

Job Requirements:

• Proven experience building and operating large, high-availability software systems at scale.
• At least 10 years of development experience, with 5+ years coaching and mentoring engineering teams of 5+ people.
• Experience with modern full-stack application development, spanning contemporary front-end frameworks and scalable backend services across multiple programming languages.
• Hands-on technical expertise across the technology stack, including infrastructure, client-side, backend services, APIs, databases, performance, and data.
• Strong background in end-to-end system development, from user interfaces through backend and integration layers.
• Familiarity with Agile development, modular design, automation, TDD, CI/CD pipelines, pair programming, and infrastructure automation.
• Exposure to cloud platforms (e.g. AWS, Azure) and container technologies (e.g. Docker, Kubernetes).
• Excellent understanding of engineering leadership, balancing technical expertise with the soft skills needed to inspire and guide teams.
• Passion for engineering craftsmanship, teamwork, and creating meaningful impact through technology.
• Strong ability to lead teams toward achieving ambitious goals together.

Job Description

• Industry/ Organization Type: Construction Main Contractor
• Position Title: Architectural Manager (Health Project)
• Working Location: Depend on the project site
• Working Hours: 5.5 days (Mon – Fri, 8:00 AM – 5:00 PM; Sat, 8:00 AM -12:00 PM)
• Salary Package: Basic Salary + Discretionary Bonus + Telephone Allowance
• Duration: Permanent Role

Key Responsibilities

• Manage a team of Architectural Coordinators and BIM Modellers in design and coordination tasks.
• Attend technical and site meetings with consultants.
• Review architectural drawings and coordinate with consultants and subcontractors to resolve technical or site issues.
• Plan architectural works, coordinate with consultants, and manage document control, including monitoring sample submissions and drawing approvals.
• Prepare, organize, and coordinate construction and architectural documents and drawings.
• Ensure architectural works are completed according to approved specifications and drawings.
• Inform the Project Director or Project Manager of any technical or site issues related to architectural works.
• Supervise the progress of architectural works on site.
• Coordinate subcontractors’ architectural work to ensure schedules are met.
• Any ad hoc duties assigned

APPLY NOW!!!

• Degree in Architecture, preferably recognized by the Board of Architects (BOA).
• Minimum 10 years’ experience as an Architectural Manager on large-scale projects, ideally in healthcare.
• Experience supervising architectural works on high-rise buildings and complex projects is an advantage.
• Responsible for ensuring all architectural and interior works follow approved drawings and specifications, including coordination with other contractors via CCSM and Reflected Ceiling Plans.
• Strong knowledge of architectural specifications and requirements.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84838 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Manage financial technical accounting activities, including premium and claims accounting.
• Ensure timely and accurate allocation of premium receipts, resolve collection-related queries, monitor and expedite outstanding broker balances, and prepare credit control reports for management review.
• Coordinate with Finance to validate recorded premiums.
• Prepare and deliver internal technical reports, including monthly written and paid premium and claims bordereaux for submission to the London office.
• Process and maintain accurate ledger entries related to premium and claims transactions.
• Maintain robust internal controls over credit management processes, ensuring proper documentation and audit/testing readiness.
• Develop and maintain strong working relationships and effective processes to facilitate seamless communication between the regional offices.
• Lead and manage the Credit Control team, driving high standards of accuracy, efficiency, and service delivery.
• Coach, mentor, and develop team members by setting clear objectives, monitoring performance, and fostering a high-performance culture.
• Provide support to management on ad hoc projects, initiatives, and other assigned duties as required.

Requirements:

• Knowledge or experience in various Direct and Facultative Insurance classes of business would be advantageous.
• At least 3 years of experience in a Team Lead capacity.
• Proficiency in Microsoft Excel and had experience with SUN Accounting System.

Jerlin Aw (R1218675) | CSGROUP Pte. Ltd. (25C2702)

·       Assists the General Manager in the proper functioning and fulfillment of the objectives of the Talent Development.     

·        Prepares the annual crewing budget for fleet vessels and ensures vessels operate within the projected budget.                        

·       Takes a leadership role to oversee the Crew Management of the fleet and provides related guidance to vessels/manning agents.          

·       Oversees the performance of manning agents and sets standards of service by each agent under the guidance of the General Manager. 

·       Ensures incoming and outgoing invoices and related accounts are monitored, followed up, and approved as required.                    

·       Supervises and controls the members and activities of the division.                  

·       Follows up on crew performance on board and monitors the career development of assigned crew.                                        

·       Maintains and improves relationships with all stakeholders.                                

·       Develops and executes a comprehensive recruitment, training, and retention strategy, after approval by management.       

·       Handles compensation and benefits strategy, including benchmarking.                      

·       Ensures all seafarers are trained as per the training matrix.  

·       Reviews wage rates as indicated in the valid Collective Bargaining Agreements and revises company scaled as required once approved by the Director, Talent Development, and executive management

·       Monitors crew operating budget, provides relevant commentaries where required, and keeps Director, Talent Development advised on developments for necessary action.

·       Monitors department expenses, submits monthly variance reporting to Director, Talent Development; ensures that all reporting employees adhere to company policies and procedures

·       Assists Director, Talent Development in developing measures and initiatives basis identified Fleet Personnel KPIs so results become visible in our financial reporting

·       Assists in the development of key marine HR (Human Resources) initiatives under the guidance of Director, Talent Development as required

·       Maintains contractual relationships with global Fleet Personnel vendors and confirms that the vendor’s performance is regularly monitored and evaluated.

·       Handling Japanese flag vessels.

Management Reporting:

·       Communicates expectations to direct reports, manages performance, and provides leadership and support to team members in a constructive, efficient, and effective way

·       Ensures that all reporting employees adhere to company policies and procedures. Communicates expectations to direct reports, manages performance, and provides leadership and support to team members

·       Is familiar with the Health, Safety Environmental Protection and Quality Policy and understands the responsibilities under the Environmental Management System (EMS). In keeping with this and other compliance policies, understands his/her duty to report any environmental noncompliance and/or concern to his/her manager or members of the senior management team (including the highest level of management) either directly or through the open reporting system as per Management System guidelines

Medical Repatriation and Claims manage:

·       Defines and designs processes and procedures, together with the Crew Claims Advisor, to manage medical repatriation claims

·       Provides guidance to the Crew Claims Advisor in measuring medical claims performance as per company defined KPIs

·       Proposes policy changes where required

Communications and Reporting:

·       Provides guidance and direction to the Senior Fleet Personnel Assistant in coordinating Master/Chief Engineer visit to the charterers’ office and Setting Up for Success Program

·       Working with the Director, Talent Development, enables successful change management in a constructive and effective manner, to aid improving Fleet Personnel performance and mature the organization efficiently

·       Provides support to the Director, Talent Development in development of regional seafarer Forums and leadership conferences as required

Project Management and System Support:

·       Provides Fleet Personnel project management support as required

·       Provides support and user expertise for various system improvement initiatives in various platforms such as Crew Management software, Crew Communications platforms, and the like

·       Performs other duties as assigned including working in other functional areas to cover absences 

Our client is a multinational company in the Facilities Management industry. Due to their current expansion plan, they are looking for an Assistant Operations Manager to join their Facilities Management team, in hopes of developing the current high performing team. They are located in the Central – easily accessible.

The Assistant Operations Manager's responsible is:

• Lead and oversee contract operations, ensuring smooth service delivery and compliance with company standards.
• Monitor service performance against KPIs and SLAs, implementing improvements where required.
• Manage workforce planning, recruitment, onboarding, training, and employee retention initiatives.
• Ensure compliance with employment regulations, contractual requirements, and safety standards.
• Build strong client relationships and serve as the main point of contact for operational matters.
• Drive employee engagement, customer satisfaction, and continuous improvement programs.
• Conduct risk assessments and coordinate incident response and emergency procedures.
• Identify and implement process improvements to enhance productivity, service quality, and resource utilization.

Requirement

• Diploma / Degree
• At least 2 years of services experience in hospital environment
• Experience in facility services projects and people management

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin