Total 14 job vacancies by Csgroup Pte. Ltd.

Responsibilities:

• Drive achievement of the key outcomes & the product strategy, by prioritizing features, iterations & experiments
• Establish North Star metrics and Key product metrics to measure the success and effectiveness of product initiatives. Continuously monitor performance, analyze data, and iterate on product features, obsess over driving optimal outcomes
• Translate user needs, research insights, and business goals into clear product requirements
• Partner with frontend engineers to deliver responsive, high-performance interfaces
• Define and track UX metrics (e.g., conversion, engagement, retention)
• Conduct user research, usability testing, and A/B experiments to continuously improve the product
• Ensure consistency across design systems and user interactions.

Requirements:

• 5-8 years of demonstrated experience in product management roles, preferably within B2C tech, e-commerce or related industries
• Proven track record of leading successful product teams and delivering high-impact products to market
• Proficiency in product management methodologies and tools, such as Agile, JIRA
• Good understanding of software development processes and technologies, with the ability to communicate effectively with engineering teams

Jerlin Aw Bi Zhi (R1218675) | CSGROUP Pte. Ltd. (25C2702)

Being a technical member of a company’s digital strategy, purposefully transforming IT systems and infrastructure into a dynamic, secure, and cost-optimized cloud ecosystem. 

To bridge the gap between business goals and technical execution by architecting high-availability solutions that ensure business continuity, automating workflows via Infrastructure as Code to accelerate product delivery, and enforcing rigorous identity and data security to mitigate global cyber risks. Ultimately, their role is to ensure that every dollar spent on the Microsoft Azure platform translates into operational agility and a competitive advantage for the organization.

2nd level end users support and daily IT operation

POSITION ACCOUNTABILITIES

• Deploy, configure, and manage Azure cloud infrastructure (VMs, AKS, App Services, networking, storage, security)
• Monitor system performance, troubleshoot incidents, and optimize workloads
• Automate infrastructure using Jenkins, PowerShell, Azure CLI scripting  
• End-user support and escalation
• Ensure compliance with security, governance, and operational standards. Like MAS TRM, PCI-DSS

QUALIFICATIONS AND EXPERIENCE

• Experience: 5-6 years or above relevant experience in Azure
• Azure Application Services
• Azure Gateway and Load Balancing
• Azure Networking (TCP/IP subnetting, VoIP, VNet Peering, S2S & P2S VPN)
• Azure CLI, PowerShell, YAML or others automation scripting
• Experience in Cloudflare DNS and Web Application Firewall
• Experience in cloud and network monitoring (Azure monitor, Log Analytics, Dynatrace, Grafana, PRTG) 
• Experience in Azure Kubernetes Services (AKS) & Container
• Experience in DevOps and CI/CD tools (Azure DevOps, Jenkins, Bitbucket, Terraform)
• Experience in Visual Studio Code, Docker, OpenLens tools
• Experience in support Microsoft Entra ID and Microsoft 365 suite
• Good troubleshooting and operational support skills
• Degree in Computer Science or equivalent work experience

• Preferred Academic & Certification
• Microsoft Certificate: Azure Associate, DevOps Engineer Expert, Azure Security Engineer, Azure Solutions Architect or above. Foundational certs will be considered if coupled with reasonable experience with Azure or Microsoft server product.
• Others relevant certifications (e.g., CISSP, GIAC) are a plus.

• Soft Skills
• Strong communication and teamwork skills
• Ability to work independently in fast-paced environments
• Good problem-solving mindset
• Stakeholder coordination experience

Our Client, a fast growing HWN Life Insurance Brokerage is seeking a highly detail-oriented and client-focused High Net Worth (HNW) Case Manager to manage complex client cases and deliver exceptional service to affluent and ultra-high-net-worth individuals. This role requires strong coordination skills, discretion, and the ability to navigate sophisticated financial, legal, and lifestyle needs.

Responsibilities:

• Serve as the primary point of contact for HNW clients, ensuring a seamless and personalized experience
• Manage end-to-end case handling, including onboarding, documentation, execution, and follow-ups
• Oversee complex client requests involving wealth structuring, estate planning, insurance, and cross-border matters
• Ensure all client activities comply with regulatory and internal policies (KYC, AML, due diligence)
• Monitor case progress and proactively identify risks, delays, or service gaps
• Maintain accurate and confidential client records and documentation
• Prepare client reports, summaries, and presentations for relationship managers or senior stakeholders
• Provide white-glove service, anticipating client needs and delivering timely solutions
• Support relationship managers in deepening client relationships and identifying opportunities

Requirements:

• Bachelor’s degree in Finance, Business, Law, or a related field
• 3–8+ years of experience in private banking, wealth management, insurance, or financial services
• Proven experience handling HNW or UHNW cases
• Familiarity with regulatory requirements (KYC/AML, FATCA/CRS)
• Preferably with Insurance-related certifications (e.g. FLMI (LOMA), CMFAS Module 5, 9, 9A & Health Insurance)

Jerlin Aw Bi Zhi (R1218675) | CS GROUP Pte. Ltd. (25C2702)

Compliance Discovery and Analysis

• Partner with the Group Compliance to identify and interpret new and existing technology-related regulatory requirements (e.g. Payment Service Act, PDPA, Resource Sustainability Act) and their impact on the organisation.
• Collaborate with Technology Leads to assess the applicability of these requirements to specific systems, applications, and processes.
• Conduct compliance gap assessments to discover areas where technology controls may not align with mandatory obligations.

Compliance Tracking and Remediation

• Establish and manage a central repository for tracking identified compliance gaps, their owners, and remediation timelines.
• Serve as the primary liaison between Technology teams and Group Compliance, facilitating discussions to ensure remediation plans are practical and effective.
• Monitor the progress of remediation activities, providing project management support to ensure deadlines are met and escalating roadblocks as needed.
• Serve as the primary liaison for internal and external IT audits, coordinating the process from planning and evidence gathering to validating management's remediation plans.

Compliance Reporting and Monitoring

• Develop and maintain data-driven dashboards and reports to provide clear visibility into the technology compliance posture.
• Automate the collection of control evidence where possible to support continuous monitoring and efficient reporting.
• Prepare regular status updates and formal reports for key forums, highlighting compliance status, remediation progress, and areas of concern.
• Coordinate key technology compliance programs and external assessments, such as PCI DSS and the Cyber Trust Mark (CTM).

Qualifications & Experience

• 5 to 8 years of relevant experience focused on Technology Compliance or Technology Audit.
• Proven, hands-on experience in identifying, tracking, and reporting on technology compliance gaps in a regulated environment.
• Strong working knowledge of key technology regulations and standards (e.g. MAS TRM, PDPA, PCI DSS).
• Demonstrated experience translating complex regulatory language into actionable requirements for technology teams.
• Exceptional stakeholder management skills, with a proven ability to partner effectively with senior leaders in both Technology and Group Compliance functions.
• Experience in developing metrics and dashboards to report on compliance status to senior management.
• A pragmatic and collaborative mindset, with a track record of driving compliance initiatives to completion.
• Professional certifications such as CISA or CGEIT are highly advantageous.

Responsibilities:

• Assist underwriters in assessing motor insurance applications, renewals, and endorsements
• Prepare, process, and issue policy documentation accurately and within service timelines
• Verify completeness and accuracy of submitted documents and information
• Maintain and update underwriting records, systems, and databases
• Liaise with agents, brokers, and internal departments to resolve queries and obtain missing information
• Support in premium calculations, quotations, and policy adjustments
• Monitor policy renewals and follow up on outstanding cases
• Ensure compliance with underwriting guidelines, company policies, and regulatory standards
• Generate reports and assist with portfolio tracking and analysis
• Provide administrative support to the underwriting team as required

Requirements:

• Diploma or Degree in Insurance, Business Administration, Finance, or a related field
• 1–3 years of experience in insurance or underwriting support (motor insurance preferred)
• BCP, PGI and CGI certified

Jerlin Aw Bi Zhi (R1218675) | CSGROUP Pte. Ltd. (25C2702)

POSITION ACCOUNTABILITIES

• Deploy, configure, and manage Azure cloud infrastructure (VMs, AKS, App Services, networking, storage, security)
• Monitor system performance, troubleshoot incidents, and optimize workloads
• Automate infrastructure using Jenkins, PowerShell, Azure CLI scripting  
• End-user support and escalation
• Ensure compliance with security, governance, and operational standards. Like MAS TRM, PCI-DSS

QUALIFICATIONS AND EXPERIENCE

• Experience: 3-4 years or above relevant experience in Azure
• Azure Application Services
• Azure Gateway and Load Balancing
• Azure Networking (TCP/IP subnetting, VoIP, VNet Peering, S2S & P2S VPN)
• Azure CLI, PowerShell, YAML or others automation scripting
• Experience in Cloudflare DNS and Web Application Firewall
• Experience in cloud and network monitoring (Azure monitor, Log Analytics, Dynatrace, Grafana, PRTG) 
• Experience in Azure Kubernetes Services (AKS) & Container
• Experience in DevOps and CI/CD tools (Azure DevOps, Jenkins, Bitbucket, Terraform)
• Degree in Computer Science or equivalent work experience

• Others relevant certifications (e.g., CISSP, GIAC) are a plus.

Responsibilities:

• Deploy, configure, and manage Azure cloud infrastructure (VMs, AKS, App Services, networking, storage, security)
• Monitor system performance, troubleshoot incidents, and optimize workloads
• Automate infrastructure using Jenkins, PowerShell, Azure CLI scripting 
• End-user support and escalation
• Ensure compliance with security, governance, and operational standards. Like MAS TRM, PCI-DSS.

Requirements:

• 3-4 years or above relevant experience in Azure
• Experience in Cloudflare DNS and Web Application Firewall
• Experience in cloud and network monitoring (Azure monitor, Log Analytics, Dynatrace, Grafana, PRTG)
• Experience in Azure Kubernetes Services (AKS) & Container
• Experience in DevOps and CI/CD tools (Azure DevOps, Jenkins, Bitbucket, Terraform)
• Experience in Visual Studio Code, Docker, OpenLens tools
• Experience in support Microsoft Entra ID and Microsoft 365 suite

Jerlin Aw Bi Zhi (R1218675) | CSGROUP Pte. Ltd. (25C2702)

Responsibilities:

• Provide 1st Level remote and on-site troubleshooting support to all employees
• Responsible for overall IT support and maintenance
• Manage IT Request and ensure all IT Requests are processed in a timely manner with SLA
• Manage and support employee workstations, laptops or mobile devices for end-users to be in good working condition
• Maintain backups and restoration tests
• Conduct IT induction training for users
• Participate in internal or external audits and accreditations
• Participate in system improvement projects when required
• More will be shared during interview

Requirements:

• Diploma or Degree in Information Technology/Infocomm Technology or its equivalent.
• Good to have some prior experience in providing End-User support.
• We are happy to consider junior applicants who are keen to learn on the job.    
• *This is a 1 year contract, with high potential to be converted to permanent headcount.

Jerlin Aw Bi Zhi (R1218675) | CSGROUP Pte. Ltd. (25C2702)

Responsibilities:

• Monitor and manage (re)insurance receivables, including premiums, claims recoveries, and broker balances
• Follow up with cedants and brokers on outstanding balances to ensure timely settlement
• Perform credit assessments on cedants and brokers, recommending credit limits and terms
• Reconcile accounts, including technical accounts, and resolve discrepancies related to bordereaux and statements
• Collaborate with underwriting, claims, and finance teams to resolve collection issues
• Prepare aging reports and provide insights on overdue accounts and credit risk exposure
• Support cash flow forecasting and reporting for receivables
• Maintain accurate documentation of collection activities and credit evaluations
• Ensure compliance with internal controls and regulatory requirements in the reinsurance sector

Requirements:

• Prior experience in a reinsurance or insurance company
• Knowledge of credit risk assessment within financial services
• Experience with SUN Accounting systems

Jerlin Aw Bi Zhi (R1218675) | CSGROUP Pte. Ltd. (25C2702)

Key Responsibilities:

Application Portfolio Management

• Oversee the entire lifecycle of our application portfolio, from strategic planning and selection to implementation, maintenance and retirement.
• Ensure a cohesive and efficient application ecosystem that supports current and future business needs.

SAP Leadership & Strategy

• Provide strategic leadership and direction for our SAP landscape, ensuring its stability, performance and alignment with business requirements.
• Drive initiatives to optimise SAP functionalities and explore relevant innovations, including integration with other enterprise systems.

Retail Application Architecture Vision

• Define and maintain the overarching retail application architecture, ensuring scalability, security, performance and seamless integration across all systems (e.g. SAP, e-commerce, POS, CRM, warehouse management, merchandising systems).
• Establish architectural standards and guidelines for application development and integration.

AI and Emerging Technologies

• Identify, evaluate and drive the adoption of Artificial Intelligence (AI), Machine Learning (ML) and other emerging technologies across the enterprise application landscape to enhance business processes, improve decision making and create new opportunities.

Integration strategy and execution

• Develop and implement a robust integration strategy to ensure seamless data flow and process orchestration across all enterprise applications, including complex integrations involving SAP and various other retail systems.

Solution design and Implementation (Enterprise-wide)

• Lead the design, development and implementation of technology solutions across the enterprise, ensuring alignment with architectural standards, business requirements, and optimal utilisation of our application portfolio, including SAP.

Job Requirements

• Mandatory: 10+ years of experience in IT, with at least 3+ years in a dedicated Integration Architect or Integration Lead role, preferably in Retail, eCommerce, or Supply Chain industries.
• Deep expertise in integration patterns, including APIs (REST/SOAP), Event-Driven Architecture (e.g., Kafka, Message Queues), ETL/ELT, and microservices.
• Hands-on experience with at least one major Integration Platform/iPaaS (e.g., MuleSoft, Boomi, Informatica, Azure Integration Services, AWS).
• Proven understanding of Cloud Architecture (GCP, Azure, or AWS) and integrating cloud-native applications.
• Familiarity with major Enterprise Systems common in retail, such as ERP (SAP), POS, WMS, and CRM/CDP.

Key Responsibilities

Governance & Framework Management

• Lead the operational execution and content development for the Technology Governance Committee (TGC) meetings, ensuring meetings are productive and drive clear actions.
• Drive the end-to-end lifecycle management of all technology policies and standards, orchestrating reviews with stakeholders to ensure documentation is practical and current.
• Oversee the implementation and maintenance of the entire TG&C Framework, ensuring controls are properly documented, mapped, and communicated to owners.
• Drive continuous improvement initiatives for TG&C processes, identifying and implementing enhancements to increase efficiency and effectiveness.
• Build and maintain strong working relationships with technology and business stakeholders, acting as a trusted partner and advisor on TG&C matters.

Compliance & Audit Execution

• Manage the end-to-end execution of internal and external IT audits, from planning and fieldwork coordination to validating management responses.
• Lead the facilitation of key compliance programs including recertification (e.g. Payment Card Industry Data Security Standard (PCI DSS), Cyber Trust Mark (CTM)).
• Prepare and deliver regular, detailed governance and compliance reports for technology management, highlighting key metrics, statuses, and areas of concern.
• Orchestrate and manage periodic control effectiveness assessments and self-assessments (e.g. MCSA) to proactively identify potential gaps.
• Provide advisory support to technology project teams to navigate policy and control requirements throughout the project lifecycle.

Qualifications & Experience

• 8 to 10 years of relevant experience in technology governance, compliance, or technology audit, with demonstrable project or team leadership.
• Direct, hands-on experience managing or leading the coordination of technology audits and regulatory assessments (e.g. PCI DSS).
• A continuous improvement mindset with proven experience in refining and optimizing governance frameworks and compliance processes for greater efficiency and effectiveness.
• Strong working knowledge of COBIT and ITIL and how to apply them in a practical setting. Professional certifications (CISA, CGEIT, PMP) are advantageous.
• Excellent communication and stakeholder liaison skills, with the ability to translate complex requirements into clear, actionable tasks for technical and business teams.
• Strong project management skills with a proven ability to manage multiple initiatives concurrently, prioritise tasks, and deliver results in a dynamic environment.

Responsibilities:

• Lead the operational execution and content development for the Technology Governance Committee meetings, ensuring meetings are productive and drive clear actions.
• Drive the end-to-end lifecycle management of all technology policies and standards, orchestrating reviews with stakeholders to ensure documentation is practical and current.
• Oversee the implementation and maintenance of the Technology Governance & Compliance Framework, ensuring controls are properly documented, mapped, and communicated to owners.
• Manage the end-to-end execution of internal and external IT audits, from planning and fieldwork coordination to validating management responses. 

• Lead the facilitation of key compliance programs including recertification (e.g. Payment Card Industry Data Security Standard (PCI DSS), Cyber Trust Mark (CTM)).

• Prepare and deliver regular, detailed governance and compliance reports for technology management, highlighting key metrics, statuses, and areas of concern.
• Manage team’s tasks and projects as a lifecycle and provide updates for tasks and projects.

Requirements:

• 8 to 10 years of relevant experience in technology governance, compliance, or technology audit, with demonstrable project or team leadership.
• Direct, hands-on experience managing or leading the coordination of technology audits and regulatory assessments (e.g. PCI DSS).
• A continuous improvement mindset with proven experience in refining and optimizing governance frameworks and compliance processes for greater efficiency and effectiveness.

Jerlin Aw Bi Zhi (R1218675) | CSGROUP Pte. Ltd. (25C2702)

Responsibilities:

• Evaluate and underwrite motor insurance risks in accordance with company guidelines and regulatory requirements.
• Assess new business applications, renewals, and endorsements for motor insurance policies.
• Analyze risk profiles, pricing adequacy, and claims history to determine appropriate underwriting decisions.
• Ensure accurate documentation and compliance with underwriting standards.
• Work closely with brokers, agents, and internal teams to support
• underwriting operations.
• Develop and maintain relationships with insurance brokers, agents, and key partners.
• Support distribution channels with product knowledge, quotations, and underwriting solutions.

Requirements:

• 2–5 years of experience in motor underwriting or motor insurance.

• Strong understanding of motor insurance products, risk assessment, and pricing.

• Experience working with brokers or intermediaries is an advantage.

• Excellent communication, negotiation, and relationship management skills.
  

  Jerlin Aw (R1218675) | CSGROUP Pte. Ltd. (25C2702)

Responsibilities:

• Collaborate with stakeholders, business analysts and the IT team to assist with the design of functional requirements, acceptance criteria and technical requirements
• Design, develop, support and maintain eCommerce application backbone, middle tier .NET insurance application and Web services that align with architecture model
• Provide estimation, plan and work allocation based on project timelines and requirements
• Independently debug, trace and resolve application and production issues, including root cause analysis
• Perform unit and performance testing on application components and services
• Maintain design documentation and development standards based upon the architectural model
• Communicate and collaborate with business users, business analysts and project managers to ensure all application development completed on time within budget
• When necessary, work with project manager and external vendors to maintain and implement external interfaces/services
• Assist the Application Architect to re-model or re-align application based on evolving business objectives
• Advocate and evangelize architectural best practices
• Implement and continually improve aspects of the application stack
• Perform manual testing as required
• Build strong productive relationships with business users and other member of IT to deliver effective solutions based on a deep understanding of the business drivers and system capabilities
• Develop an extensive knowledge of the systems and toolsets being used in the delivery lifecycle
• Identify problems and propose solutions as part of ongoing improvement of the team

Requirements:

• 8 years of working experience including hands on experience with Agile scrum
• Extensive experience working with end-to-end software development processes and methodologies/frameworks
• Strong hands-on experience with Microsoft C#, Web Services / WCF, SOAP 2.0 (XML) and REST (JSON)
• Solid understanding of WCF & MVC framework, and object oriented programming (OOP) and UML, and the ability to apply them in business context

Jerlin Aw (R1218675) | CSGROUP Pte. Ltd. (25C2702)