Total 24,097 customer experience manager job vacancies in Singapore

資格和要求：

• 必備技能：AutoCAD、Microsoft Project、MS PowerPoint、Excel。
• 在室內設計或建築業擁有豐富的專案管理經驗。
• 具備較強的組織能力和多工處理能力，能夠有效地安排任務的優先順序。
• 具有室內設計背景或了解室內設計行業的候選人優先考慮。
• 必須親自前往現場，需要自備交通工具。

職責：

• 與客戶、分包商、供應商以及參與專案的內部團隊進行有效協調和溝通。
• 與設計團隊合作，了解專案需求、目標和客戶期望。
• 定期進行現場巡視，以監督進度，解決任何問題，並確保遵守安全法規。
• 解決專案過程中可能出現的衝突或挑戰，以維持專案進度動能。
• 維護公司在設計和服務交付方面的卓越聲譽。
• 確保所有施工工作均依照圖面、規範、施工計畫、程序方法說明進行。
• 編制專案內部時間表、專案施工進度計劃，並更新專案每日報告，核實進度報告，參加現場會議。

福利待遇

• 津貼（旅費、交通費等）

概述：

控制和管理生產工程（PE）部門下屬的所有部門，以確保所有計劃都能實現並按計劃執行。

職責與義務：

職責範圍：

1）生產工程部下屬所有部門

2）YEM廠區內所有與生產工程相關的需要進行的工作區域

核心職責：

1. 控制生產工程中的所有活動－考勤、研討會申請、專案、預算、會議和其他活動。

2. 活動規劃－專案、改進、新投資等。

3. 將計畫制定工作精準地委派給下屬。

4. 監控和控制計畫的執行情況。

5. 向上級報告活動狀況，並向下屬分享資訊。

5. 在任何需要的情況下做出決策。

一般職責：

1. 與所有相關方溝通－其他部門、供應商、高階管理人員、法律機構和其他相關利害關係人。

2. 對所有機密資料和信息，遵守資訊安全要求。

3. 在生產工程區域，始終保持 5 級安全意識和安全意識，不僅限於自己的區域，而且應貫穿整個區域。

4. 透過訓練和指導，使下屬掌握最新的知識。

5. 在需要時擔任部門主管。

能力：

1. 溝通技巧 - HoRenSo

2. 技術知識－ISO 要求、根本原因分析和問題解決。

3. 管理技能－規劃、授權、監控、分析和執行。

4. 團隊合作－創造、維護和欣賞。

5. 自我發展－主動發展知識。

6. IT 文獻 – 相關軟體（Office、CAD 等）。

7.機械/機電一體化/電氣/電子/工程等相關專業的學位。

好處：

• 年度績效獎金。
• 津貼（交通、餐費、陪護等）
• 醫療保險。
• 按年度績效加薪。

職責：

• 建立並管理重點客戶，以實現長期成功。
• 與保健品消費市場中的關鍵客戶建立積極的關係
• 拓展新的業務和客戶網絡。
• 組成並管理一支全國銷售團隊。
• 監控銷售指標（例如季度銷售業績和年度預測）。
• 提出提升銷售業績的措施，並找出成長機會。

要求：

• 在保健品消費市場擁有銷售客戶經理或銷售客戶主管的豐富工作經驗
• 銷售經理（5年經驗）/銷售主管（3年經驗）
• 具備銷售實戰經驗，並能提供卓越的客戶體驗。
• 熟練微軟辦公室軟體（尤其是微軟Excel）。
• 熟悉銷售績效指標。
• 良好的溝通和談判技巧。
• 滿足客戶期望的能力
• 具備商業頭腦和解決問題的態度。
• 至少擁有銷售與行銷、消費者行為或綜合管理專業的文憑。

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（旅費、交通費等）
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 個人休假
• 開放文化
• 有薪培訓和發展
• 遠距辦公的彈性

我們正在尋找認真負責、條理清晰的人才加入我們的團隊，協助行政和人力資源營運工作。目前有行政及人力資源助理經理/主管職位空缺，具體職位視經驗和能力而定。

主要職責

行政及辦公室管理

• 管理和支援日常辦公室行政運作。
• 維護行政和人事記錄的適當文件和歸檔系統。
• 負責辦公用品採購、供應商協調和辦公室維護。
• 確保各部門在行政事務上協調順暢。

人力資源與人事管理

• 維護員工記錄、考勤和休假追蹤。
• 管理和更新人事檔案和人力資源文件。
• 處理與人事和行政事務相關的基本員工諮詢。
• 負責處理整個月度薪資流程，包括計算加班費、津貼和扣款。

帳戶及行政支持

• 協助監控應收帳款和帳齡報告。
• 跟進銷售團隊的未付款項。
• 執行管理階層不時指派的臨時性任務。

要求

• 工商管理、會計、金融或同等專業的學位或文憑
• 具備幾年行政或人力資源運作的相關經驗。
• 能夠獨立管理辦公室行政事務並協調人力資源事宜。

好處

• 激勵
• 公司年終旅行
• 年終獎金（依業績而定）
• 五天工作制

Job opening for a Warehouse Logistics & Distribution Assistant Manager (Mandarin speaker) at multiple locations: Shah Alam, Nilai, Selayang, Kota Bharu, and Kuantan.

Key Job Descriptions

• Manage the Service Distribution Centre operations by ensure full compliance on standard operating procedures (SOP)
• Participate in receiving, warehousing, and distribution operations by coordinating, and enforcement of day to day operational activities involving physical stock counts and conducting inventory with reconciling storage data.
• Maintain service distribution centre staff job results by frequent coaching, counselling, disciplining, monitoring, and reviewing job results.
• Maintain physical condition of distribution centre by planning and implementing 5S’s; inspecting equipment; issuing work orders for repairs and replacement.
• Completes service distribution centre day to day operational requirements by overseeing scheduling process with follow up on delivery results.
• Monitoring stock movement and report to management timely on stocks level and fix the discrepancies.
• Participate and oversee operations - shipment inbound, loading and delivery by coordinating service and distribution staff to avoid and delays in delivery schedule.
• Safeguarded total warehouse operations and mitigate any liability by establishing and implementing employee training, safety and security protocols
• Enforced proactive inspection and maintenance schedule to keep operational equipment in good condition and conduct internal audits.

Key Job Requirement

• Diploma or Degree in Warehouse Operation/Supply Chain or Business Management.
• Minimum 5 years of Managerial working experience in total warehousing and distribution centre/logistic with 3PL is a MUST.
• Candidate with experience in storage of electrical/electronic product is preferred.
• Able to plan, result driven, self-starter and strong leadership skill.
• Computer literate with intermediate level in Microsoft Excel and familiar with WMS/SAP.
• Fluent both written and communication English and Mandarin is MUST.
• Immediate starter or with short notice is desirable.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job opening for a Warehouse Logistics & Distribution Assistant Manager (Mandarin speaker) at multiple locations: Shah Alam, Nilai, Selayang, Kota Bharu, and Kuantan.

Key Job Descriptions

• Manage the Service Distribution Centre operations by ensure full compliance on standard operating procedures (SOP)
• Participate in receiving, warehousing, and distribution operations by coordinating, and enforcement of day to day operational activities involving physical stock counts and conducting inventory with reconciling storage data.
• Maintain service distribution centre staff job results by frequent coaching, counselling, disciplining, monitoring, and reviewing job results.
• Maintain physical condition of distribution centre by planning and implementing 5S’s; inspecting equipment; issuing work orders for repairs and replacement.
• Completes service distribution centre day to day operational requirements by overseeing scheduling process with follow up on delivery results.
• Monitoring stock movement and report to management timely on stocks level and fix the discrepancies.
• Participate and oversee operations - shipment inbound, loading and delivery by coordinating service and distribution staff to avoid and delays in delivery schedule.
• Safeguarded total warehouse operations and mitigate any liability by establishing and implementing employee training, safety and security protocols
• Enforced proactive inspection and maintenance schedule to keep operational equipment in good condition and conduct internal audits.

Key Job Requirement

• Diploma or Degree in Warehouse Operation/Supply Chain or Business Management.
• Minimum 5 years of Managerial working experience in total warehousing and distribution centre/logistic with 3PL is a MUST.
• Candidate with experience in storage of electrical/electronic product is preferred.
• Able to plan, result driven, self-starter and strong leadership skill.
• Computer literate with intermediate level in Microsoft Excel and familiar with WMS/SAP.
• Fluent both written and communication English and Mandarin is MUST.
• Immediate starter or with short notice is desirable.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職位描述：

我們正在尋找一位積極主動、盡職盡責的線上客服專員加入我們的團隊，歡迎應屆畢業生申請。理想的候選人將透過電子郵件、聊天和社交媒體，為我們在線商城平台上的客戶和供應商提供及時專業的支援。職責包括解答與產品清單、交易和平台使用相關的諮詢，協助訂單追蹤和問題解決，支援供應商註冊和店鋪設置，以及運用IT技能解決技術問題。加入我們，共同提升顧客體驗，協助平台整體成功。

也歡迎應屆畢業生申請。

工作職責：

• 透過電子郵件、聊天和社交媒體等各種管道，為線上市場平台上的客戶/供應商提供及時、專業的支援。
• 處理客戶/供應商關於產品清單、交易和一般平台使用的諮詢，確保良好的客戶體驗。
• 協助客戶/供應商進行訂單追蹤、退貨和問題解決，充分了解線上市場的政策和程序。
• 協助供應商完成註冊、驗證和店鋪設定流程，包括產品上傳、出貨安排等任務。
• 運用IT技能操作線上市場平台，解決技術問題，並引導客戶/供應商完成線上流程。
• 與 IT 團隊協作，回報並解決影響客戶/供應商在線上平台上互動的技術問題。
• 在平台系統中維護準確、全面的客戶/供應商記錄，有效記錄互動和解決方案。
• 隨時了解線上市場、促銷活動和政策的最新動態，以便為客戶/供應商提供準確的資訊。
• 與銷售、物流、財務和技術支援等跨職能團隊合作，滿足客戶/供應商的需求，並為提高客戶/供應商的整體滿意度做出貢獻。
• 主動發現線上市場平台流程改進的機會，並提供建設性回饋。
• 遵守既定的服務等級協定（SLA），以確保高效解決客戶/供應商的諮詢和問題。
• 能夠勝任多工處理或具挑戰性的工作。除了客戶服務之外，還能處理各種其他任務，包括銷售、流程優化、系統測試等職責。

職位要求：

• 擁有相關領域的學士學位或同等工作經驗。 （歡迎應屆畢業生申請。）
• 擁有資訊科技或相關領域的背景者優先考慮。
• 具備良好的中文、英文或馬來文（書面和口頭）溝通能力，以服務多元化的客戶群。
• 具有較強的學習意願、問題解決能力、以及獨立處理和解決客戶問題的能力。
• 熟悉 CRM 工具和 IT 系統者優先（公司將提供培訓）。
• 有能力和興趣學習和使用線上市場平台。
• 對提供優質客戶服務充滿熱情，並積極主動地超越客戶期望。
• 熟悉線上通訊工具、社群媒體平台或客戶支援工具者優先考慮。

福利待遇

• 員工權益
• 佣金和獎金
• 彈性的工作時間
• 免費小吃/歡樂時光
• 醫療保險
• 個人休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展
• 繼續教育津貼
• 遠距辦公的彈性

職位描述

我們正在尋找一位可靠且精通多種語言的客服文員，負責處理客戶諮詢和行政事務。如果您做事有條理且樂於助人，請立即申請。

為什麼要加入我們？

• 固定工作時間：上午 8:30 至下午 6:00，週日至週四。
• 社區：在亞羅士打（Mergong 2）中心地帶工作。
• 包容性：一個真正重視您的多語言技能的職位。

要求：

• 最低學歷要求為SPM（馬來西亞教育文憑）。
• 至少一年有類似崗位的工作經驗。
• 具備基本的電腦知識（資料輸入、電子郵件等）。
• 能夠流利地使用英語、馬來語和中文進行溝通，以支持我們多元化的客戶群。

We’re looking for a dedicated and experienced Outlet Manager to lead our Restaurant & Bar

team! If you have a passion for delivering exceptional service and are ready to take on a

leadership role, we want you to apply.

Your Responsibilities:

• Oversee daily operations of the outlet, ensuring a smooth and efficient service.

• Maintain cleanliness and compliance with health and safety standards.

• Lead, supervise, and motivate dining room staff to provide fast and friendly service.

• Manage inventory and order supplies as needed to ensure operational efficiency.

• Address customer inquiries and resolve complaints professionally and promptly.

• Assist with staff scheduling and manage payroll to align with budget goals.

• Collaborate closely with the kitchen team to ensure seamless operations between front

and back of house.

• Ensure all dining areas, service stations, and equipment are clean and functioning

properly.

• Develop and implement promotions to attract new customers and enhance sales.

• Uphold high standards of food quality, presentation, and cleanliness.

What We’re Looking For:

• Minimum 2 years of experience as an Outlet Manager or similar role in the restaurant or

bar industry.

• Strong leadership and organizational skills, with the ability to multitask in a fast-paced

environment.

• Excellent communication and interpersonal skills.

• Solid knowledge of food safety and sanitation practices.

• Flexibility to work varied shifts, including nights, weekends, and holidays.

With two locations, offering both Restaurant & Bar and Club settings, this is an exciting

opportunity to take charge of our new outlet.

Ready to take on the challenge? Apply Now! We’d love to hear from you.

Perks & Benefits

• 10% increment depends on performance.
• Insurance Coverage
• Medical Benefit
• Staff Discount
• Claims and Reimbursements

-Store Operations Supervision

Conduct regular store visits to check whether operations meet HQ standards (e.g., food preparation, hygiene, service procedures, etc.)

Identify issues, provide corrective suggestions, and follow up on improvements

Assist stores in handling unexpected incidents during daily operations

-Standards Implementation & Training

Communicate HQ’s latest operational policies, promotional activities, system requirements, and updates

Guide franchisees and their staff to implement standardized practices (SOPs, service scripts, product quality, etc.)

During new store trial runs, observe whether employees and the store are prepared for official opening

-Sales & Performance Management

Analyze store sales data and provide improvement suggestions

Assist in setting and driving sales targets and promotional plans

Monitor key indicators such as inventory, wastage, and cost control

-Franchisee Relationship Management

Build and maintain good cooperation with franchisees

Address franchisee questions and difficulties during operations

Collect franchisee feedback, report to HQ, and assist in resolving disputes

For capable and cooperative franchisees, drive the expansion of a second outlet

-Maintain Brand Image

Ensure stores use HQ-designated materials

Inspect for unauthorized changes to standardized products or pricing

-After-Sales Issue Handling

Communicate with stores promptly and provide solutions

Arrange on-site inspections to ensure issues are resolved before providing staff training

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities

Job Summary & Purpose

Responsible for developing, implementing, and maintaining the Quality Management System (QMS) to ensure all manufactured products meet required quality standards, regulatory requirements, and customer expectations. The role also leads continuous improvement initiatives and manages the QA team. Ensure consistent product quality by overseeing processes, setting standards, and ensuring compliance with regulations and company policies.

Key Responsibilities

1. Quality Management System (QMS)

• Develop, implement, and maintain QMS in line with standards, Establish quality policies, procedures, and work instructions. Ensure compliance with regulatory and customer requirements

2. Production Quality Oversight

• Monitor manufacturing processes to ensure product quality and consistency. Manage non-conformance, CAPA (Corrective & Preventive Actions), and root cause analysis

3. Audits & Compliance

• Plan and conduct internal and external quality audits. Lead customer and regulatory audits. Ensure audit findings are addressed with effective corrective actions

4. Team Leadership & Development

• Lead, mentor, and develop QA/QC team members. Manage team performance, training, and succession planning. Build a strong quality culture across the organization

5. Supplier Quality Management

• Evaluate and approve suppliers and contractors. Monitor supplier/sub-contractor performance and conduct supplier audits. Ensure incoming materials/parts meet quality standards

6. Continuous Improvement

• Drive continuous improvement initiatives. Analyze quality data and KPIs to identify improvement opportunities. Reduce defects, waste, and cost of poor quality

7. Customer Quality & Complaints

• Handle customer complaints and ensure timely resolution. Lead root cause investigations and corrective actions. Maintain customer satisfaction and product reliability

8. Reporting & Metrics

• Track and report quality KPIs (defect rate, yield, customer complaints). Present quality performance to senior management. Use data-driven decision making

9. Risk Management

• Identify quality risks in processes and products. Implement preventive measures and mitigation strategies. Ensure product safety and compliance

Qualifications & Experience

• Bachelor’s Degree in Engineering, Manufacturing, Quality Management, or related field.
• 5–10+ years in quality assurance within manufacturing
• Minimum 3–5 years in a managerial or leadership role
• Experience with QMS, audits, and regulatory compliance
• Strong background in production/process quality

Salary, Benefits & Progression Opportunities

• Competitive salary (based on experience and qualifications)
• Performance bonus and annual increment
• Medical and insurance coverage
• Training and development opportunities.

ROLE DESCRIPTION

The Social Media Manager is responsible for generating unique and engaging content (text and video) to share with followers, as well as managing posts and responding to the queries or comments of followers on social media platforms. You will assist in cohesively managing our client's image in order to achieve marketing goals.

You are expected to remain current on social media and online/digital trends and technologies. Your communication skills should be excellent, meaning you can communicate our client's views creatively and innovatively. You should manage our clients social media with a goal of customer engagement and high levels of web traffic.

RESPONSIBILITIES

• Oversee and QC visual production for content calendars, social copy, social media ads and community management.
• Create strategies for upcoming campaigns and always-on execution for potential and existing brands.
• Advise, nurture and train team members in becoming best in class social media strategists and content creators.
• Actively contribute solutions to improve processes and practices.
• Identify social KPIs and metrics.
• Ensure timely development and execution of plan, campaigns and projects.
• Research current trends in benchmark and audience preferences.
• Remain current on popular technologies and trends in social media, design tools and applications.

JOB REQUIREMENTS

• Proven work experience in Social Media in an agency or client.
• Hands-on experience in content creation and client management.
• Excellent skills in the following areas:
• Copywriting
• Communication
• Analysis
• Multi-tasking
• Ability to deliver creative social media content (Facebook, Instagram, X, LinkedIn, TikTok, etc.).
• In-depth knowledge of all social media channels and online marketing tools.

If you have that fiery cili padi passion to be the best, if you thrive in an environment where your opinions are valued, your ideas are treasured and your accomplishments are not only celebrated, but rewarded, we’d love to hear from you!

Perks & Benefits

• Bonus
• Handphone allowance and travel claims
• Staggered working hours
• Smart casual dress code
• Regular company/team activities
• Medical/dental
• Annual leave
• Personal development opportunities

Job Description:

Managing & Ensuring:

1)Deliver timely and accurate financial reports, including full sets of accounts, billing, reconciliations, and monthly financial statements.

2)Maintain precise and dependable financial records and support documentation.

3)Oversee collaboration with auditors, tax agents, and banks for compliance and timely submissions of accounts and tax filings.

4)Create company forecasts, budgets, and cash flow analyses, alongside computing tax provisions and planning.

5)Lead accounts receivable, payable, and general ledger functions while ensuring regulatory compliance (EPF, SOCSO, EIS, PCB).

6)Manage month-end closing processes, including bank reconciliation and balance sheet schedules.

7)Handle intercompany account reconciliations and balance resolutions.

8)Drive the annual budgeting process, working closely with department heads to create achievable financial plans

9)Supervise cash flow reporting, budgeting, tax planning, and compliance with risk management initiatives.

10)Review and monitor payments to contractors, consultants, and suppliers, ensuring adherence to internal control policies.

11)Prepare and evaluate accounting budgets, project costing, and reconciliations for bank accounts and trade payables.

12)Provide leadership in preparing and verifying financial documentation for management approvals.

13)Ensure accurate financial statements and maintain confidentiality of financial data.

14)Work with relevant authorities for effective implementation of company projects.

Perks & Benefits

• Free snacks / Happy hours
• Paid training and development

i) 協助處理所有日常行政工作，包括道路稅、許可證、保險續約、檢驗等；

ii)協助簽發採購訂單；

iii) 根據發票和系統核對到貨訂單；

iv) 更新並跟進所有機器的保養和維護日期；

五）協助辦理外籍勞工許可證續約；

六）執行管理階層不時指派的任務。

福利待遇

• 休閒著裝要求

Job opening for a Warehouse Logistics & Distribution Assistant Manager (Mandarin speaker) at multiple locations: Shah Alam, Nilai, Selayang, Kota Bharu, and Kuantan.

Key Job Descriptions

• Manage the Service Distribution Centre operations by ensure full compliance on standard operating procedures (SOP)
• Participate in receiving, warehousing, and distribution operations by coordinating, and enforcement of day to day operational activities involving physical stock counts and conducting inventory with reconciling storage data.
• Maintain service distribution centre staff job results by frequent coaching, counselling, disciplining, monitoring, and reviewing job results.
• Maintain physical condition of distribution centre by planning and implementing 5S’s; inspecting equipment; issuing work orders for repairs and replacement.
• Completes service distribution centre day to day operational requirements by overseeing scheduling process with follow up on delivery results.
• Monitoring stock movement and report to management timely on stocks level and fix the discrepancies.
• Participate and oversee operations - shipment inbound, loading and delivery by coordinating service and distribution staff to avoid and delays in delivery schedule.
• Safeguarded total warehouse operations and mitigate any liability by establishing and implementing employee training, safety and security protocols
• Enforced proactive inspection and maintenance schedule to keep operational equipment in good condition and conduct internal audits.

Key Job Requirement

• Diploma or Degree in Warehouse Operation/Supply Chain or Business Management.
• Minimum 5 years of Managerial working experience in total warehousing and distribution centre/logistic with 3PL is a MUST.
• Candidate with experience in storage of electrical/electronic product is preferred.
• Able to plan, result driven, self-starter and strong leadership skill.
• Computer literate with intermediate level in Microsoft Excel and familiar with WMS/SAP.
• Fluent both written and communication English and Mandarin is MUST.
• Immediate starter or with short notice is desirable.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities