Total 23,209 customer experience manager job vacancies in Singapore

Job Description

-Lead the delivery of warm, thoughtful, and professional customer experiences in line with Japanese Omotenashi hospitality standards

-Guide and mentor the team in assisting customer with product selections across various stages of customer journey

-Drive continuous team development through coaching, roleplay facilitation, and sales/service training initiatives

-Oversee daily boutique operations, including inventory management, operational excellence, and maintaining a premium and welcoming store environment

-Plan, coordinate, and lead participation in expos, roadshows, and brand-led events to maximize customer engagement and sales opportunities

-Support brand growth initiatives by strengthening relationships with corporate partners and ensuring consistent brand representation

-Execute and monitor sales strategies to achieve individual, team, and store performance targets while fostering a high-performing team culture.

■MUST TO HAVE:

-Minimum 3 years of leading experience in the retail, hospitality, bridal, or luxury service industry

-Strong leadership with the ability to guide, coach, and motivate team members to achieve service and sales excellence

-Excellent customer service and consultation skills with a strong Customer-Focused mindset

-Warm, caring, and professional personality with a passion for delivering exceptional hospitality experiences

-Positive attitude, strong teamwork mindset, and ability to foster a collaborative working environment

-Proven ability to track, manage, and achieve individual and team sales targets

-Proficient in both English and Chinese to effectively communicate with a diverse customer base

Apply Link: https://jobs.persolmalaysia.com/detail/38544?apply_id=38544&utm_source=jobstore&utm_medium=sponsored

Contact Email: wanling.yap@persolapac.com

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Are you someone who enjoys building relationships, opening doors and creating business opportunities?

AZEO is looking for a commercially driven Business Development Manager to help expand our Learning & Development (L&D), Talent Development and HR Solutions business across SMEs and growing organisations.

This role is ideal for someone who thrives on networking, partnerships, business growth and pipeline building — someone who naturally connects people, opportunities and growth.

What You’ll Be Driving:

• Build and grow a strong pipeline of qualified business opportunities
• Open doors with business owners, HR leaders and decision-makers
• Build strategic partnerships and referral channels
• Generate leads through networking, referrals, LinkedIn and business engagement
• Represent AZEO at networking sessions, business events and client engagements
• Identify market opportunities and growth segments
• Collaborate with our consulting team to turn opportunities into impactful business solutions

You’ll Thrive Here If You:

• Love networking and relationship building
• Enjoy creating opportunities instead of waiting for them
• Are commercially minded and growth-driven
• Enjoy strategic business development more than hard selling
• Thrive in a young, fast-paced and entrepreneurial environment

What We’re Looking For:

• Minimum 5 years of experience in Business Development, B2B Sales, Partnerships or Client Relationship Management
• Experience in corporate training, HR consulting, professional services, HR tech or related industries is an added advantage
• Strong networking and stakeholder engagement skills
• Comfortable engaging business owners and decision-makers
• Possess own transport and willing to travel for business engagements

Why Join AZEO?

At AZEO, we partner organisations to strengthen people capability, leadership development, team effectiveness and organisational growth through practical, business-driven solutions.

Think Big. Start Small. Learn Fast. Do Better.

Perks & Benefits

• Incentives/Performance Bonus
• Flexible working hours
• Teambuilding/Company trip

Job Description

■Office Operation & General Affairs

-Organize day-to-day office operation, equipment procurement, repair & maintenance, service contract etc.

-Arrange flights/hotels for business trips

-Address any ad-hoc duty as assigned by CEO

■Human Resources

-Assist recruitment activities/new staff onboarding

-Address employee rules, welfare and its related matters

-Maintain HR data including payroll, personal data, employment contract, attendance record such as overtime/ absence/sick leave/annual leave etc. and liaise with 3rd party service vendor

■Accounting

-Support the 3rd party vendor with monthly accounting closing such as sales record, payment, expense claim, invoice management etc.

■Logistics Coordination

-Coordinate import operations including shipment scheduling, inventory tracking, vendor communication, and material preparation to ensure smooth business and event execution.

■Offline Fan Event Coordination

-Assist planning & coordinating offline fan events, including venue arrangements, stakeholder coordination, event setup etc. to deliver engaging community experiences.

■MUST TO HAVE:

-More than 8 years of working experience in the back-office set-up such as HR, accounting, general affairs

-Extensive knowledge in logistics/import coordination is a strong asset

-More than 5 years of team management experience

-Fluency in English is a MUST

Apply Link: https://jobs.persolmalaysia.com/detail/38545?apply_id=38545&utm_source=jobstore&utm_medium=sponsored

Contact Email: jean.lee@persolapac.com

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Manage various aspects of insolvency administration assignments such as liquidation, receivership and corporate voluntary arrangements. .
• Prepare proposals, presentations and reports. .
• Liaise with external parties such as bankers, solicitors, creditors, debtors, directors and statutory bodies.
• Conduct financial reviews and participate in negotiations.
• Convene and attend meetings with various stakeholders in the normal conduct of a receivership and/or liquidation administration.
• Develop and implement engagement planning, ensuring adherence to timelines.
• Review work performed by Associates/Senior Consultants, providing feedback and guidance for improvement.
• Participate in business development activities, including client meetings and proposal presentations.
• Handle ad hoc assignments as needed.

Requirements:

• Hold a Degree in Finance/Accounting/Banking/Law or professional qualifications in ICAEW/ACCA/ CPA Australia /MICPA or equivalent.
• Minimum 5 years of relevant industry experience.
• Proficiency in both written and spoken English.
• Great interpersonal skills and presentation skills.
• Good analytical skills and be able to work independently with the projects assigned.
• Strong organisational skills and time management.
• Self-motivated and able to work independently, develop good relationships with senior management, and operate well within a team environment.

Apply Link: https://jobs.persolmalaysia.com/detail/38678?apply_id=38678&utm_source=jobstore&utm_medium=sponsored

• Contact Email: KahYe.Chan@persolapac.com

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• To develop and manage the Planning Department for company to operate with high level of efficiency, integrity, and enthusiasm, striving to achieve excellence (and avoid mediocrity) in all endeavors.
• Ensure efficient operations through careful management of all sizing effort, enhance customers' satisfaction, and ensure 100% on-time delivery against commits.
• Responsible for driving a systematic process to receive and evaluate customer demand, ensure a feasible operational plan is always in place, support the operation’s business development effort with current and potential customers, and drive continuous improvement in key materials metrics.
• Upon receipt of properly authorized customer demand, co-ordinate the sizing effort and develop plans which maximizes customers' satisfaction and utilization of resources.
• Empower all Planning personnel and coach them to champion and take ownership of the following effort as related to their individual needs of the work-cell:
• Reconcile the Master Production Schedule to customer Purchase Order coverage or LOA accordance to the MSA/SLA in a Business Unit.
• Assess production schedules revise, when necessary, optimize run quantities, minimize changeovers, and achieve 100% on-time delivery.
• Update and maintain the Master Production Schedule as changes are identified in order for the MRP to reflect accurate, up-to-date information.
• Co-ordinate and resolve outstanding materials issues with the buyers to eliminate surprises material shortages.
• Recruit and maintain high caliber staff appropriate to business circumstances. Maintain a good cross-training program and a strong succession plan to accommodate changes in business needs.
• Ensure employees are given proper training, tools, and resources to execute their responsibility. Develop, motivate, and challenge all team members to perform to their full potential, providing direct and timely feedback in formal and informal media.
• Prepare periodic performance reviews of all reporting Planners & career path.
• Review all relevant policies and procedures (as initiated and revised) with department members, Coaching them regarding the specific instruction to them assignments. Ensure everyone’s comprehension, as well as their on-going support and compliance.
• Managing and continuous getting, monitoring, and reviewing of workcell goals and objectives. Always maintain a clear understanding of customer contracts and liability agreements.
• Continuously improve efficiency, accuracy, and effectiveness of the planning function to drive down the overall cost of material management.
• Enforce the Corporate "Rules of the Road" commandments, cultural creed, and Corporate Operation's policies and procedures.
• Support the development and implementation of company's standard planning strategies and systems.
• Develop capabilities by accepting and resolving all additional special projects deemed necessary by the Leaders

JOB REQUIREMENTS:

• Possess in-depth knowledge of End-to-End planning.
• Possess thorough knowledge of and adherence to company policies and procedures.
• Ability to interact with all levels of management, both verbally and in writing.
• Maintain discretion and confidentially in personnel and business issues at all times.
• Independent & able to adapt fast-paced environment.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Professional Degree in any discipline with at least 10 years of experience in Planning field. Added on advantage in Purchasing and Inventory Control and of a similar manufacturing environment.
• Extremely strong skills with proven track record in communication, leadership, business analysis, process development, administration, and change management are required. Attention to detail and ability to work well with teams is also required.
• Ability to work under pressure effectively and professionally, in a team-oriented environment, with frequent changes in deadlines and priorities.

Apply Link: https://jobs.persolmalaysia.com/detail/36467?apply_id=36467&utm_source=jobstore&utm_medium=sponsored

Contact Email: Anne.Lee@persolapac.com

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Description

Job Highlights

• Career Development Opportunities (Professional Study Scheme)
• Approved Employer-Professional Development and Trainee Development for Association of Certified Chartered Accountants (“ACCA”)
• Exposure with listed companies audits and various corporate exercise such as IPO.

Job Summary

• Assist the top management to oversee day-to-day operations of multiple engagements
• Involved with management of legal, regulatory, and accounting issues that arise during audit engagements
• Responsible for supervision and management of services to clients, including preparation of audit strategy and business plans, setting budgets, scheduling audits

Duties and Responsibilities

• Involved in planning, supervising, coordinating, performing and assigning audit engagements
• Identify and communicate audit issues, technical matters and improvement opportunities with managers and partners to resolve client issues discovered during the audit process
• Possess solid understanding of accounting and auditing principles (e.g MFRS/IFRS/MPERS/CA 2016 and ISA), quality control standards and technology implementation procedures
• Performs special projects (non-audit related jobs) (e.g: due diligence review and etc)
• Develop and maintain an excellent working relationship with all levels of client staff to increase customer satisfaction and to strengthen client relationships
• Maintain and comply with the highest degree of professional standards, client confidentiality and personal conduct
• Schedule, delegate, and review the work of one or more staff members, support on-the-job training, and evaluate their performance.

Requirements

• Possess at least a Bachelor's Degree in Accounting or Finance, or those with a full or partial professional
• qualification (MICPA, ACCA, ICAEW, ICA, ICAA, CPA(A) or CIMA)
• At least 5 years of relevant external audit experience
• Computer literate with working knowledge of MS Office applications
• Knowledge in ProSystem fx Engagement will be an added advantage
• Experience involved in managerial role will be an added advantage
• Experience involved in audit of PLC and engagement in compliance with MFRS is an added advantage
• Self-motivated, positive attitude, strong drive to excel professionally, and to guide and motivate others
• Attention to detail with a commitment to high quality and accuracy
• Strong leadership and management skills
• Team players with strong communication and interpersonal skills

Apply Link: https://jobs.persolmalaysia.com/detail/39024?apply_id=39024&utm_source=jobstore&utm_medium=sponsored

Contact Email: KahYe.Chan@persolapac.com

Perks & Benefits

• Personal leave
• Sabbatical leave
• Open culture

Job Description

Job Summary:

Responsible for sales and support of liquid filling machines and packaging films. Handle both new and existing clients in local Chinese companies and ASEAN countries, supporting product proposals during exhibitions and meetings.

Job Details:

1. Sales and Client Management

o Sales to local Chinese companies (new vs. existing clients 50:50)

o Follow-up for 5–10 existing clients

o International sales to ASEAN countries, Australia, Singapore, etc. (business trips approximately every 2 months)

o Support meetings during overseas trips

2. Sales and Technical Support

o Sales of liquid filling machines and packaging films

o Product presentations and demonstrations

o Participation in exhibitions

o New business development (market research, lead generation)

3. Sales Strategy and Planning

o Manage sales performance and incentives

o Plan visits in KL, Selangor, and Johor Bahru (approx. once per month)

4. Internal Coordination

o Report to Director and GM, support negotiations

o Prepare for overseas trips and exhibitions, coordinate internally

o Coordinate with technical team and service engineers for delivery, installation, and maintenance

■MUST TO HAVE:

-Have own car

-At least 7 years of B2B sales experience in a manufacturing company or trading company (e.g., food machinery, packaging machinery, production equipment)

• Apply Link: https://jobs.persolmalaysia.com/detail/39167?apply_id=39167&utm_source=jobstore&utm_medium=sponsored
• Contact Email: wanling.yap@persolapac.com

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Description

JOB OVERVIEW

• The Manager is responsible for the branch affairs of the Custom Brokerage products and Custom process.
• Drive effective and future-oriented resource planning in the custom brokerage organization, in line with productivity targets: place the right people into the right roles and hire talent with the right skills to make a career, not only to fill current vacancie
• Effectively manage the performance of the custom brokerage, coach and support the team leaders as necessary
• Drive change management in the branch organization/custom brokerage

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure consistent achievement of operational standards to meet customer requirements
• Manage and monitor productivity KPIs against budget, initiate corrective actions
• Optimize and implement operational standards & guidelines and drive continuous improvement of branch operations
• Monitor operational performance (equipment, sub-contractors, productivity, quality of service, data, incident handling) and initiate, implement, and control corrective actions; escalate to superiors when needed.
• Evaluate and monitor operational risks, ensure contingency planning, and implement corrective actions.

OTHER DUTIES

• Always Ensure adherence to the Code of Conduct policy of the Group
• Adhere to the Code of Conduct policy of the Group
• Any other job-related tasks as assigned by the superior

SUPERVISORY RESPONSIBILITIES

• Report any incident to superior .
• Any other job-related tasks as assigned by the superior.
• Support branch Commercial by attending customer meetings as and when required

QUALIFICATIONS

• Degree/Diploma/SPM in Business administration, economics, marketing, or logistics preferred
• Minimum of 5 years of leadership/management experience preferred
• Good communication, presentation, negotiation, and interpersonal skills

Apply Link: https://jobs.persolmalaysia.com/detail/39021?apply_id=39021&utm_source=jobstore&utm_medium=sponsored

Contact Email: KahYe.Chan@persolapac.com

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Job Description

Key Responsibilities

• Merchandising Strategy: Assist in creating and executing merchandising strategies in line with company objectives.
• Product Selection and Curation: Ensure product assortment meets customer needs and brand positioning. Also, ensuring a balance of trend-forward items and timeless classic that resonate our target audience.
• Inventory Management: Track the inventory levels closely, including forecasting demand, managing stock levels, and implementing strategies to minimize OOS or excess inventory.
• Performance Analysis: Analyze sales performance, product metrics to improve sell-through rates.
• Assist in planning product launches, promotions and markdown strategies.
• Cross-Functional Collabration: Collaborate with cross-functional teams, including marketing, operations and warehouse, to ensure alignment and execution of merchandising initiatives.

Key Requirements

• 4~5 years of experience in merchandising, preferably in retail industry.
• Strong analytical skills to interpret data. Strong logical thinking and problem-solving skills.
• Strong multitasking abilities with the capacity to manage complex task.
• Great negotiation, interpersonal and communication skills.
• Proficiency in Microsoft Excel

• Apply Link: https://jobs.persolmalaysia.com/detail/39164?apply_id=39164&utm_source=jobstore&utm_medium=sponsored
• Contact Email: Aaron.Tan@persolapac.com

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

JOB SCOPE:

• Reply to daily sales orders and enquiries from customers via email and WhatsApp

• Attend to walk-in customers in Showroom

• Communicate sales information to customers via chats and emails broadcast

• Participation in trade shows, events and sales road shows

• Assist sales and marketing team as required

OBJECTIVES:

• Provide professional support for best customer experience and satisfaction

• Improve brand awareness in market place

• Be a team player in Sales and Marketing Team to achieve greater sales revenue

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Company trips and meals
• Personal leave (Annual Leave entitlement)
• Personal development opportunities
• In-house training and development on Aromatherapy
• Free products up to RM500 value per annum
• Additional products purchase at special Staff Rate

Job Requirements :

• Chinese Female, aged 35 and above.
• Handling admin, customer enquiries, after sales service,
• follow up with repeating sales and collection payment,
• SQL accounting knowledge, Microsoft office etc.
• Able to speak and write in English, BM & Mandarin.

Benefits :

• Package : salary + standard + medical card
• Monthly salary : RM3500 to 45000
• 5 working days a week (no Overtime is required)

We are looking for a detail-oriented and reliable Customer Service Officer to support our daily operations in the freight forwarding and logistics industry. This role is ideal for someone who enjoys working with people, is highly organized, and can communicate effectively in a multilingual environment. You will play a key part in ensuring smooth coordination with customers, carriers, and internal teams, handling inquiries promptly, and providing accurate documentation and updates to support the end-to-end logistics process.

Job Description

• Manage shipping documentation formalities to ensure accuracy and compliance with company and regulatory requirements.
• Process bookings and execute related orders in a timely manner.
• Monitor and maintain accurate tracking status for all shipments.
• Communicate effectively with overseas offices, agents, shipping lines, and clients to ensure smooth coordination.
• Handle clients’ inquiries via telephone and email, providing timely and accurate responses.
• Provide responsive support to both internal and external customers by addressing concerns and offering effective solutions.
• Maintain a well-organized and efficient filing system for all documents to ensure systematic retrieval.
• Perform any other duties as assigned by management.

Job Requirement

• Proficiency in Mandarin is required to liaise with Mandarin-speaking customers.
• Strong communication skills in both English and Mandarin (spoken and written).
• No prior experience required; willingness to learn and take on new challenges is essential.
• Fresh graduates are encouraged to apply.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Meticulous, good interpersonal skills, excellent verbal and written communication skills, team player with positive work attitudes.
• Ability to work in fast-paced environment with high stress tolerance.

Perks & Benefits

• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities

• Well established Personal Care product manufacturer 
• Willing to work at Bukit Jelutong, Shah alam 
• Basic Salary RM6500-RM9000 commensurate with working experience 
• Modern Trade , General Trade, Channel Sales / Distribution Sales experience are welcome to apply.
• Priority given to candidates who has experience dealing Watson health & beauty Chain Stores

Job Responsibilities : 

• Acquire a thorough understanding of key customer needs and requirements (IKA & LKA).
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with customers.
• To exceed or achieve monthly sales target/ new business development served in the assigned area.
• Track, monitor and analyze products, channels and customers sales trends in order to maximize sales opportunities.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Knowledgeable and experienced to implement best practices to perform duties.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Job Requirement : 

• Diploma or Degree holder in business administration, sales or a relevant field.
• Candidate without Dip / Degree but with good experience in LKA/IKA handling are also welcome to apply. 
• Experience in sales and providing solutions based on customer needs.
• Preferably 3 - 8 years of sales or key account management experience in FMCG
• Experience in handling MT accounts will be an advantage.
• Proficient in MS Office suite.
• Strong communication and interpersonal skills with an aptitude in building relationships with professionals of all organizational levels.
• 1 full time vacancies available 

Perks & Benefits

• Commission and bonus
• Central location
• Regular team activities
• Personal development opportunities

職責：

• 透過成功管理銷售團隊，實現成長並達成銷售目標。
• 設計並實施策略性業務計劃，以擴大公司客戶群並確保其強大的市場地位。負責銷售代表的招募、目標設定、輔導和績效評估。
• 透過與客戶建立夥伴關係並了解他們的需求，建立和促進強大、持久的客戶關係。
• 向管理團隊提交銷售、收入和支出報告以及切合實際的預測。
• 充分了解新產品和競爭狀況，同時識別新興市場和市場變化。

要求：

• 擁有工商管理或相關領域的學士學位。
• 曾有成功擔任銷售代表或銷售經理的經驗，並持續達到或超越銷售目標。
• 致力於透過研討會、講座和會議不斷學習。
• 具備在組織各個層面進行有效溝通、演講和影響力的能力。
• 具備從計畫到成交的完整銷售流程執行能力。
• 良好的商業頭腦和行業專業知識。
• 具備優秀的指導、輔導和人員管理能力。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 個人休假
• 開放文化
• www.alphamaxind.com

職責：

• 透過成功管理銷售團隊，實現成長並達成銷售目標。
• 設計並實施策略性業務計劃，以擴大公司客戶群並確保其強大的市場地位。負責銷售代表的招募、目標設定、輔導和績效評估。
• 透過與客戶建立夥伴關係並了解他們的需求，建立和促進強大、持久的客戶關係。
• 向管理團隊提交銷售、收入和支出報告以及切合實際的預測。
• 充分了解新產品和競爭狀況，同時識別新興市場和市場變化。

要求：

• 擁有工商管理或相關領域的學士學位。
• 曾有成功擔任銷售代表或銷售經理的經驗，並持續達到或超越銷售目標。
• 致力於透過研討會、講座和會議不斷學習。
• 具備在組織各個層面進行有效溝通、演講和影響力的能力。
• 具備從計畫到成交的完整銷售流程執行能力。
• 良好的商業頭腦和行業專業知識。
• 具備優秀的指導、輔導和人員管理能力。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 個人休假
• 開放文化
• www.alphamaxind.com