About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

Job Title: SAP ERP Service Delivery Manager

Job Description: SAP ERP Service Delivery Manager is responsible for overseeing the delivery of SAP services to clients, ensuring high levels of customer satisfaction, and managing the performance of the service delivery team. This role involves coordinating with various stakeholders, managing budgets, and ensuring that service delivery processes are efficient and effective.

Pre-requisites requirement:

• Must have experience in managing SAP ERP AMS projects.
• Must be equipped with any SAP modules (with certifications) and deep knowledge in any modules, e.g. FICO, HCM, SD, MM, WM, PP, EWM, etc.
• Must have experience in supporting pre-sales. Able to engage and manage customer independently.
• Must have experience in S/4HANA support.
• Logical and structured thinking.
• Motivated to learn new technology.
• Cloud experience.

Responsibilities:

• Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.
• Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.
• Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.
• Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.
• Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.
• Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.
• Implement best practices and continuous improvement initiatives to enhance service delivery processes.

Requirements:

• Must have more than 10 years of relevant experience in any SAP modules with 4 years as a Service Delivery Manager
• Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.
• Has experience in S/4HANA or cloud implementation
• Motivated to learn new technology
• Working in tight deadlines and short notice is very common
• Readiness to learn and deliver additional modules

Why Join Us
At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

Role & Responsibilities

• To achieve set fundraising targets through planning and implementation of assigned fund-raising events and campaigns.

• To manage key donor accounts which includes regular communications, tracking donations and development of the donor engagement plan

• To strategise, evaluate and develop plans to build donor and volunteer networks, engagement and relationship management 

• To identify donor prospects and garner new donors 

• To increase monthly giving

• To implement and manage the execution of plans and activities to achieve set fundraising and engagement objectives

• To provide strategic input on the messaging angles and approaches of fundraising appeals

• To provide data analyses on campaign performances and available donor data with the view to enhance donations, relationships and engagement outcomes

• To guide and supervise team responsible for donor engagement, partnerships and fundraising 

Qualifications, Competencies & Experience

• Minimum a Degree with at least 5 - 10 years of relevant work experience, 

• Resourceful, self-driven, proactive, and independent worker 

• Hardworking and meticulous with a positive attitude 

• Able to work well under stress in a fast-paced environment 

Please send your updated CV to josie.cha@peopleprofilers.com

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
We regret that only shortlisted candidates will be notified.
EA Personnel: Cha Zi Jing Josie
EA Registration No.: R24124843
People Profilers Pte Ltd
EA Licence Number: 02C4944
Tel: 6950 9756

Key Responsibilities

VIP & Client Relationship Management

• Develop and maintain strong relationships with VIP clients, key accounts, partners, and stakeholders.
• Act as the primary point of contact for high-value clients and provide personalised service and support.
• Identify opportunities to enhance client engagement, satisfaction, and loyalty.
• Proactively manage client enquiries, feedback, and service recovery where required.
• Maintain accurate records of client interactions, preferences, and engagement activities.
• Implement client retention strategies and initiatives to strengthen long-term relationships.

Client Experience & Loyalty Programmes

• Design and execute VIP engagement programmes and customer appreciation initiatives.
• Curate exclusive experiences, rewards, and events for VIP clients.
• Monitor client satisfaction and gather feedback to improve service standards.
• Work closely with internal teams to ensure a seamless customer journey across all touchpoints.
• Identify opportunities to elevate the overall client experience and brand perception.

Event Planning & Management

• Lead the planning, coordination, and execution of corporate, client, marketing, and networking events.
• Manage the full event lifecycle from concept development, budgeting, logistics planning, execution, and post-event evaluation.
• Coordinate with vendors, venues, suppliers, and external partners to ensure successful event delivery.
• Develop event timelines, run sheets, and contingency plans.
• Ensure all events are delivered on time, within budget, and aligned with company objectives.
• Oversee on-site event management and troubleshoot operational issues when necessary.

Business Development & Partnership Management

• Identify and cultivate strategic partnerships that support business objectives and enhance client engagement.
• Collaborate with internal stakeholders to create partnership opportunities and sponsorship initiatives.
• Support the development of new business opportunities through networking and relationship-building activities.
• Represent the company at industry events, networking sessions, and business meetings.

Marketing & Brand Support

• Collaborate with marketing teams to develop promotional strategies for events and client engagement initiatives.
• Support brand-building activities through customer engagement programmes and experiential events.
• Ensure all client-facing activities reflect the company’s brand values and service standards.
• Assist in developing communication materials, invitations, and event-related marketing collateral.

Budget & Reporting

• Prepare and manage event budgets and expenditure.
• Track and analyse event performance, attendance, and return on investment (ROI).
• Monitor client engagement metrics and provide recommendations for improvement.
• Prepare regular reports on VIP engagement activities, events, and client feedback.
• Ensure cost-effective management of resources while maintaining high service standards.

Stakeholder Management

• Build and maintain positive relationships with internal and external stakeholders.
• Coordinate cross-functionally with operations, marketing, finance, and senior management teams.
• Manage vendor relationships and negotiate contracts and service agreements.
• Ensure all stakeholders are informed and aligned throughout event planning and execution processes.

Key Responsibilities

Training Management

• Leads the training department with clear direction, inspires trainer performance, and drives collective accountability for learner outcomes.

• Builds productive relationships with clients, regulatory bodies, and internal teams; responds professionally to stakeholder needs and expectations

• Uses data and performance metrics to evaluate training effectiveness, identify gaps, and continuously improve programme quality.

• Conduct trainer briefings, “train-the-trainer” sessions, and onboarding for newly assigned trainers.

• Conduct trainer observations to obtain feedback for improvement

• Allocate classrooms and deploy trainers based on intake sizes and subject expertise.

• Financial management, e.g. Submission of training hours to payroll department

• Demonstrates working knowledge of SSG, WSQ, SPF, SCDF, SFA and other frameworks to ensure full compliance in training delivery and documentation.

Facilities & Assessment Management

• Coordinate with assessors and manage assessment schedules.

• Prepare assessment props, rooms, and learner familiarisation sessions in line with SOPs.

• Ensure proper functioning of equipment (HHMD, Walk‑Through Metal Detectors, X‑ray machines, traffic wands).

• Oversee setup for specialized assessments such as XRay and CSSPB.

• Manage attendance tracking, QR code verification, and assessor processes.

• Provide learner care support for those assessed as Not Yet Competent (NYC), including reassessment arrangements.

• Compile weekly assessment results and attendance records for submission.

• Ensure classrooms & assessment rooms are properly equipped, clean, and conducive for training.

Post‑Assessment & In‑House Assessments

• Document assessment outcomes and maintain NYC records.

• Safekeep and replenish props, files, and assessment materials.

• Prepare and conduct in‑house assessments including assessment booklets, case studies, and SOA certificates.

• Ensure compliance with SSG reporting and audit requirements.

Training Materials & Equipment Management

• Maintain and perform regular updates for facilitator and learner guides, worksheets, and presentation slides.

• Conduct class audits to ensure trainers use updated materials.

• Manage training props, files, and specialised equipment (SIMFOX laptops, tablets, handphones).

• Troubleshoot technical issues during lessons and assessments.

Requirements

• Diploma or bachelor's degree in training, education, or related field. 

• TAEPP registered. ACTA/ACLP compulsory. DACE/DDDLP will be an advantage.

• Minimum 5 years of experience in training operations, assessment management, or programme compliance.

• Advanced knowledge of Microsoft Office (Excel, Word and PowerPoint)

• Strong leadership and organisational skills with attention to detail.

• Comfortable using LMS & TMS platforms, TPGateway, and learning technology tools to improve training delivery, administration, and reporting.

• Familiarity with POLWEL requirements is an advantage.

• Excellent communication and problem‑solving abilities.

Why Join Us?

• Play a pivotal role in shaping training excellence and compliance standards.

• Lead operational improvements and support both trainers and learners.

• Be part of a leading training organisation committed to workforce development in Singapore.

As Package Characterization Lab Manager within Advanced Packaging Technology Development (APTD), you will lead a high-performing team of shift engineers and technicians delivering package characterization and failure analysis (FA) support for leading-edge technology development in advanced packaging. You will provide technical direction, own lab operational excellence and workforce development, ensuring timely, high‑quality results that directly impact critical APTD technical decisions. This role partners closely with Micron's global engineering labs, subject-matter experts and external vendors to expand lab capability, efficiency and ensure forward-looking readiness for new technologies.

Responsibilities and Tasks

 Lab Management, Compliance & Audits

• Lead Package Characterization lab operations to meet key performance metrics, cycle-time and safety standards.

• Plan and optimize FA lab equipment, space, and budget to support current and future needs with high utilization efficiency.

• Coordinate timely equipment calibration (external vendors), repairs, and spare parts procurement to ensure sustained equipment uptime.

• Evaluate and introduce new FA tool models and capabilities in partnership with vendors and Micron subject‑matter experts.

• Lead various EHS, quality, TS, ISO14001, OHSAS, and customer audits with a strong safety‑first culture.

Technical Leadership & Cross‑Functional Partnership

• Provide technical mentorship and drive continuous improvement of package characterization methodologies and procedures.

• Collaborate cross‑site to benchmark, standardize best-known methods to improve lab efficiency and effectiveness.

• Ensure FA lab readiness for new product designs and technologies.

• Align task priorities and execution with APTD team members, providing recommendations for optimal lab tool/resource usage.

• Deliver timely, clear, and actionable package analysis insights to enable data‑driven technical and business decisions.

Workforce Development & Performance Management

• Build and sustain a robust training and development program, including hands‑on FA casework, cross‑site learning, and leadership mentoring.

• Define, track, and review performance metrics to identify gaps, drive accountability, and build a high‑performing team.

• Provide mentorship, regular coaching, communication and career development for lab engineers and technicians.

Requirements

• Bachelor’s degree or higher (Master’s/PhD preferred) in Materials Science, Physics, Chemistry, or related field.

• 8+ years of experience in semiconductor package characterization (physical/thermal/chemical) and failure analysis field.

• Knowledge of package FA tools and techniques including SEM, EDX, FIB, TEM, AFM, FTIR, XPS, X‑ray, CSAM, ion milling, delayering, and decapsulation.

• Knowledge of semiconductor or advanced packaging manufacturing processes.

• Experience in lab management, shift resource planning, and budgeting.

• Proven technical leadership and people management capability.

• Strong written and verbal communication skills with a customer‑focused mentality
  

  Performs hardware, software, semiconductor design or telecomm engineering assignments. This job mapping should be used only if the position cannot be mapped specifically to other design/development engineering jobs.

Job Responsibilities 

• Support the development of the project charter for the Commercial Learning & Development transformation initiative.
• Coordinate with stakeholders to track and follow up on key project workstreams, including LMS technology integration, capability content migration, procurement, and finance.
• Co-create operational plans with country teams across global markets, including the US, Europe, and International Region.
• Collaborate with external vendors to develop new training content, learning journeys, pathways, translations, and design solutions.
• Help define and monitor KPIs, risk management activities, change management plans, communication plans, and timelines across different workstreams.
• Partner with HR to align on required skills, competencies, and assessment approaches.

Job Requirements

• Degree graduate with min. 8 years of related experience
• Ability to manage complex project and work closely with global leaders
• Possess strong interpersonal skills and the ability to influence stakeholders
• Strong problem solving 

Additional Details

• 9 months and subject to future extension possibility.
• Hybrid work arrangement

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

Responsibilities:

• Identify and develop new business opportunities across general insurance product lines.
• Formulate and execute strategies to meet premium growth targets and expand market share.
• Build and sustain strong relationships with agents and corporate clients to support retention and new business acquisition.
• Monitor market trends and competitor activity to uncover growth opportunities and refine business strategies accordingly.
• Work closely with underwriting, claims, and operations teams to ensure smooth service delivery and adherence to regulatory requirements.
• Assess and underwrite commercial and industrial risks within delegated authority, following underwriting guidelines and treaty conditions; escalate and recommend cases that exceed authority limits.
• Prepare competitive, compliant quotations for agents and clients, and review renewal terms by adjusting premiums, coverage conditions, and policy wording where necessary.
• Coordinate or conduct risk surveys when required to support accurate underwriting decisions.

Requirements:

• Preferably with minimum 5 years working experience;
• Must have Certificate In General Insurance (CGI);

Jerlin Aw (R1218675) | CSGROUP Pte. Ltd. (25C2702)

- Responsible for expanding and maintaining business cooperation in payment business, reaching upstream and downstream resources, including overseas cooperative manufacturers and overseas game manufacturers;-

- Research payment industry trends and market dynamics, focusing on the needs of the game industry, to provide customer solutions and achieve cooperation;

- Explore and expand new payment channels in various countries while continuously optimizing payment channels;-

- Independently connect with internal and external departments of overseas payment channels to accurately express internal and external needs;

- Achieve goals at each stage and enhance market coverage and share.

Requirements:

- Good experience in cross-border payment industry business development, engaged in business development, supplier management and other positions in Internet companies, e-commerce or payment companies, and mastering overseas game company resources is preferred;

- Bachelor's degree or higher.

- Fluent in spoken and written English, proficiency in Mandarin to liaise with various external parties is a plus.

- Strong analysis and research skills, with the ability to independently collect, organize and analyze relevant data accurately.

- Proficient in business negotiation, possessing business insight, and subjective initiative;

- Possess an accurate, rigorous, and efficient work attitude, with strong problem-solving skills and teamwork spirit.

Our client is a well-established multinational company in the medical technology manufacturing industry, specializing in the development and production of high-quality medical devices for global markets. They are looking for a Production Manager to join their team. They are located in the (North) - easily accessible.

Responsibilities:

• Lead daily manufacturing operations to achieve production targets, quality standards, and regulatory compliance.
• Develop and implement production plans, schedules, and operational strategies to meet business objectives.
• Monitor production performance, analyze variances, and drive corrective actions to improve efficiency and productivity.
• Manage manpower, equipment, materials, and other production resources to support operational requirements.
• Drive Lean Manufacturing and continuous improvement initiatives to enhance productivity, quality, and cost efficiency.
• Ensure compliance with quality management systems, regulatory requirements, and manufacturing procedures.
• Oversee process transfers, equipment qualifications, validations, and implementation of manufacturing improvements.
• Track and improve key production metrics, including yield, output, on-time delivery, and operational costs.
• Collaborate with cross-functional teams to support production goals, resolve operational issues, and improve processes.
• Lead workforce development, safety initiatives, audit readiness, and production documentation to ensure a compliant and high-performing operation.

Requirements:

• Degree in Engineering, Manufacturing, Operations Management, or a related field.
• Minimum 5 years of experience in production or manufacturing management within a regulated environment.
• Experience leading production teams and managing high-volume manufacturing operations.
• Knowledge of Lean Manufacturing, Six Sigma, root cause analysis, and continuous improvement methodologies.
• Familiarity with production planning, quality systems, process validation, compliance requirements, and operational KPI management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.

We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg
EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)