Total 2,270 command center analyst job vacancies in Singapore

Company Overview

The Write Connection (TWC) is a premier MOE-registered English enrichment brand that specialises in teaching English, writing, and thinking skills. Since 2012, TWC has employed a matchless methodology in teaching English that has earned great respect from both educators and customers. With 12 centres across Singapore, TWC aim to set a high standard in the teaching of English and writing. With many success stories behind us, we strive to lead generations of students to become confident and effective users of the English language.

Job Summary

Customer Service Officers at The Write Connection deliver premium service by engaging customers, managing sales, and supporting centre operations to ensure a smooth and positive experience for students and parents.

Responsibilities

Sales and Customer Service

• Explain TWC courses, education philosophy, and pedagogy clearly to potential customers to support informed decisions
• Promote TWC programmes to both new and existing customers to drive enrolment and retention
• Build and maintain positive relationships with customers to enhance satisfaction and loyalty
• Respond promptly and effectively to phone and email queries to resolve customer needs
• Process sales transactions accurately and efficiently to support centre revenue goals

Administrative Duties

• Schedule replacement lessons for students and appointments for parents, Centre Management, or teachers to ensure smooth operations
• Manage centre inventory and handle simple logistics tasks to maintain resource availability
• Perform filing and other administrative duties as assigned to support centre administration

Required competencies and certifications

• Minimum GCE 'A' levels or Diploma qualification
• At least 2 years of relevant customer service experience, preferably in enrichment centre settings
• Proficient in Microsoft Office Suites (Excel, PowerPoint, Word)
• Excellent spoken and written English communication skills to interact effectively with customers and colleagues
• Strong organisational skills with attention to detail to manage scheduling and administrative tasks
• Demonstrated ability to deliver effective and efficient customer service
• Professional work ethics including integrity, professionalism, and commitment to excellence
• Willingness to be trained according to TWC ethos and SOPs
• Ability to work independently and collaboratively as part of a team
• Flexibility to be deployed to different centres as operational needs arise

Preferred competencies and qualifications

• Proficiency with MacBook and G-Suites applications (Drive, Gmail, Docs, Sheets) for enhanced productivity

Other Information

Work Hours

• Full-time, 5-day week including one weekend day.
• Weekdays: 12.30pm to 9.30pm (with one hour meal break).
• Saturday or Sunday: 8.30am to 6.30pm (with one hour meal break).
• One weekday off and one weekend off per week.
• Approximately 2-hour meeting weekly.

Work Location

• Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

What we offer

• Competitive remuneration and performance-based incentives
• Opportunities for professional development and growth within the company
• A vibrant, dynamic, and collaborative team environment fostering innovation and excellence

Staff Benefits

• Comprehensive medical and dental benefits
• Birthday and marriage leave
• Flexi leave after one year of service
• Monthly birthday celebrations and team bonding activities
• Exclusive 20% staff discount on TWC lessons for children of staff
• Staff discounts with various participating merchants

• Should have 6 months to 1 year of experience either in Finance, FX Trading, Investment, or IT-related roles.
• Educational background should be in Finance, Banking, Trading, or IT – Computer Science.
• Understanding of financial systems, markets, trading concepts, and FX products.
• Basic knowledge of SQL databases and Python is a plus
• Fresh graduates with relevant internships, academic projects (including Python or financial systems), or exposure to FX trading are also encouraged to apply)

The mission of the team is to protect Coinbase, its customers, and the ecosystem. We engage with Law Enforcement Agencies (LEA’s) to help reduce criminal activity and victimisation of users on and off our platform.

This is a remote role and the Investigations Analyst will be reporting to the Global Intelligence Manager. The Investigations Analyst will work with Law Enforcement and other agencies to respond to enquiries for customer data. On occasion they may also be called upon to investigate instances of suspected criminal activity. 

What you’ll be doing (ie. job duties):

• Being the main point of contact for legal/government inquiries.

• Evaluating requests and determining any risks or sensitivities.

• Escalating any urgent or complex matters to management.

• Providing technical assistance and records within legal guidelines.

• Staying up to date on relevant laws and policies.

What we look for in you (ie. job requirements):  

• Excellent verbal and written communication skills to serve as the primary contact for legal/government enquiries.

• Strong professional judgment to evaluate requests and determine appropriate level of assistance.

• Ability to quickly learn new technologies in a fast-changing crypto environment.

• Experience working in fast-paced environments with shifting priorities.

Nice to haves:

• Well versed in Cryptocurrency analytics and research.

• Diverse experience investigating cybercrime.

• Familiarity with data analysis tools such as Looker, Snowflake, and SQL.

• The ideal candidate will have 2+ years of experience directly interfacing with law enforcement agencies.

Company Overview

Crystal International Group Limited is a global leader in apparel manufacturing with diversified product segments and production facilities across Asia. Founded in 1970, it serves top global brands through innovation, co-creation, and a strong focus on sustainability.

Job Summary

You will analyze business requirements, translate processes into system specifications, develop and execute test plans, and provide user support locally and overseas to ensure effective ERP system integration and adoption.

Responsibilities

• Analyze business requirements and map business processes to system processes to ensure accurate system alignment
• Prepare Master Functional Specifications to document system requirements when needed
• Develop comprehensive test plans for system integration testing and user acceptance testing to validate system functionality
• Monitor and track issue logs to resolve system-related problems efficiently
• Conduct user acceptance testing online and onsite for local and overseas users to ensure system readiness
• Provide daily online and onsite user support to local and overseas end users to facilitate smooth system operation
• Adapt to additional duties assigned by supervisors to support team and project needs

Preferred competencies and qualifications

• Degree in Computer Science or Information Technology preferred
• Experience with ERP systems, preferably SAP or PLM
• Willingness to travel as required
• Positive attitude toward learning new technologies and applying them effectively
• Strong communication skills to collaborate and foster team commitment
• Ability to work effectively under tight schedules

Role Summary

The System Analyst will support the analysis, design and implementation of workflow-driven enterprise systems of the client, including document and content management platforms (e.g., OpenText). This is a techno-functional role requiring strong workflow understanding, technical aptitude and the ability to collaborate across business and IT teams.

Key Responsibilities

Business & Functional Analysis

• Gather, analyze and document business and system requirements
• Translate requirements into functional specifications, workflows and system designs
• Perform impact analysis and support solution definition

Workflow & Process Management

• Analyze and design end-to-end workflows and approval processes (e.g., maker-checker, document lifecycle)
• Ensure workflows align with business needs, operational efficiency and compliance standards
• Ensure application solutioning aligns with defined application technical and functional design principles
• Identify opportunities for process improvements and automation

Techno-Functional Coordination

• Act as a liaison between business users and technical teams
• Work closely with developers and architects to ensure accurate implementation
• Support integration discussions and data flow analysis

Testing & Implementation

• Review test cases and scenarios and support SIT/UAT execution
• Coordinate defect resolution and ensure quality delivery
• Support deployment, release activities and post-implementation validation

Support & Maintenance

• Assist in troubleshooting system issues and support production environments
• Participate in incident and problem management activities
• Ensure proper documentation and knowledge management

Requirements

• Degree in Computer Science, Information Technology, or related discipline
• 8-10+ years of experience as a System Analyst / Business Analyst (Techno-functional)
• Strong understanding of workflow-based systems and business processes
• Good technical knowledge of system integrations, APIs and data flows
• Ability to communicate effectively with both technical and business stakeholders

Good to Have

• Experience with OpenText or Enterprise Content Management (ECM) platforms
• Exposure to banking systems and regulatory environments
• Familiarity with Agile / Waterfall methodologies

Preferred Attributes

• Strong analytical and problem-solving skills
• Attention to detail and documentation quality
• Ability to work in a structured, governance-driven environment

Job Description:

Deployment Analyst to be accountable for tracking pre-cutover activities until cutover night.

1. Assist in drafting/updating the Cutover Plan Level 1 (Cutover Sequence document) for Rollout entity

2. Assist in drafting/updating/ tracking for Cutover Master Plan (Level 2, Level 3) that documents all pre-cutover activities

3. Assist in drafting/updating the Cutover Night activities documentation

4. Accountable to track (in roster shift) Cutover Night activities and updated status

5. Assist in developing Cutover Night roster plan

6. Accountable for identified pre-cutover activities, i.e. Data Collection Template (DCT) collection, Technical Dress Rehearsal (TDR) execution, Revalidation (RVE) testing co-ordination.

Must Have Skills:

• Exposure to end-to-end project implementation, with preference on SAP implementation

• Exposure to PMO or Deployment related activities

• Good knowledge on Microsoft Excel and Microsoft PowerPoint

If interested, you can click on “Apply here” or write an e-mail to Saru.Mehrotra@adecco.com with your updated resume.

NOTE: - Only shortlisted candidates will be contacted back.

Saru Mehrotra

EA License No.91C2918

Personnel Registration No. R22108558

Responsibilities:

• Perform data extraction, cleaning, generate regular and ad-hoc reports to support in-depth analysis of the branch's operating trends, profitability, and other key performance indicators.

• Collaborate with cross-functional teams and departments to gather data requirements and provide analytical support.

• Work closely with stakeholders to understand their data needs and provide tailored analytical solutions.

• Create and maintain dashboards to monitor key performance indicators (KPIs) and metrics.

• Automate reporting processes to improve efficiency and accuracy.

• Contribute to the development and improvement of data processes and reporting frameworks.

• Support decision-making by translating data findings into practical recommendations.

• Other related duties.

Requirements:

• A recognized University Degree, preferably in Data Science, Data Analytics, Business Analytics, Statistics or related field;

• Minimum 5 years of relevant experience in data analytics;

• Strong analytical skills and good knowledge of the banking industry;

• Strong organizational and management skills with the ability to work independently.

• Strong analytical and problem solving skill, proficient in SAS, SQL, Python, R Programming, MS Excel VBA and BI tools;

• Proficiency in Chinese would be an added advantage as incumbent is required to understand Chinese documents from Head Office.

Location: Punggol
Work Mode: Onsite

Requirements:

• Minimum bachelor’s degree or equivalent professional qualifications in Computer Science, Business Information Systems, Mathematics, Statistics, or similar quantitative discipline,
• 2-5  years of hand-on experience in MS SQL, Jira, Confluence, Qlik Sense, Power BI, eazyBI and relevant data/report-related plugins for these systems
• Excellent command of Excel, and preferably fluent in one or more data analysis languages / technologies / tools, such as Python, SQL, SAS, R, SCALA and similar.
• Basic knowledge in banking operations is required. Having experience as a data analyst or in a related role/field in banking/finance industry is highly desirable.
• Experience in gathering and documentation of business and technical requirements for data collection, analysis, maintenance, and reporting purposes.
• Proficient in designing, developing, modeling, and documenting data-driven solutions – including capturing / creating / utilizing data architectures, metadata systems, data dictionaries, databases, applications, pipelines, BI Tools, Big Data Platforms, analytical /query, and visualization tools.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information
• Exceptional data visualization and communication skills to present findings and insights to senior management and key stakeholders, including non-technical business users.
• Excellent written / oral communication skills to effectively interact with different stakeholders and external vendors, able to work independently under pressure.
• Ability to work effectively in a team-fostered, multi-tasking environment, and a proactive team player who is curious about data and possesses a strong drive to create and lead initiatives.

Roles and Responsibilities:

• Monitor network traffic, system logs, and security alerts to identify potential security incidents and unauthorized activities in a timely manner.

• Design, deploy, and manage threat detection rules and preventive security controls to safeguard critical systems and data in response to the latest threat landscape.

• Perform in-depth analysis of security events to determine the nature and scope of potential security incidents and recommend risk mitigation strategies. When necessary, carry out digital forensic for reporting and auditing purposes.

• Contribute in threat hunting exercises or cyber projects to improve overall security posture.

Qualifications & Experience:

• Technical know-how and experience in solutions such as but not limited to:

• Network Security (F/W, IPS, VPN, NAC) - Fortigate, Palo Alto

• Web Security (WAF, Web isolation) - Cloudflare, Zscaler, Microsoft

• Endpoint Security (EDR, AV, DLP) - Crowdstrike, Microsoft

• Threat Monitoring - Qradar, GoogleSec Ops, Resilient, Claroty

• Vulnerability Management – Tenable, Ivanti, Microsoft

• Cloud Security – Microsoft, Palo Alto

• Identity Management - Microsoft, CyberArk

• Threat Hunting and Simulation – Cymulate, Crowdstrike

• 3 years of relevant experience in SOC environment

about the company.A established global financial institution with a strong presence in the investment banking sector. The organization prides itself on a collaborative and high-performance culture that encourages professional growth and innovation.

about the job.You will act as a key advisor between business and technology teams to enhance global trading platform efficiencies and satisfy front office requirements.

• Analyze stakeholder needs to design and develop proposals for improving trading technology systems.

• Facilitate the delivery and support of core market platforms while managing the quality of functional deployments.

• Execute comprehensive testing phases and participate in formal user acceptance and system integration cycles.

• Resolve complex issues related to financial reporting, market data, and trade booking processes.

• Develop strategic domain roadmaps that align future state visions with existing technical and business constraints.

skills and experience required.

• At least 3 years of experience as a business analyst or consultant within a major trading system environment.

• Comprehensive understanding of commonly traded financial instruments and investment banking workflows.

• Proven track record in gathering requirements and drafting functional specifications within a project framework.

• Background in supporting risk management or product control functions within financial services.

• Strong communication skills with the ability to influence stakeholders across both business and IT departments.

Please click on the 'apply' button to apply online. For more information, please reach out to Amrita Chandran. (EA: 94C3609 / R1440037)

• Perform end to end AR process: specialized in billing process especially on customer invoicing either manual or automate
• Perform reconciliation and procession of invoice(s) into Oracle. Including: ensuring the invoicing accurately reflects as per the contracts/usage/billing request/SO
• Prepare customer aging report and other AR related reports
• Dealing with interface billing reconciliations, balance sheet through P&L reconciliation
• Perform and support month end close activities
• Accountable and responsible for the quality, accuracy and timely delivery of billing process in accordance to the defined SLAs/KPIs
• Work closely with the sales operation team and cross functional organization to resolve and support customer billing process, issues and/or inquiries
• Ensure compliance to internal and external regulations and procedures, that should be in line with the company policies, standard operating procedures, and/or SLA/MSA
• Liaise with the auditors, tax authorities and regulatory authorities as required for the countries served in GFS and Business
• Full support to O2C global initiative in UAT, migrations, scope expansion, standardization and/or data mapping or cleansing
• Support the assigned project (Acquisitions and Mergers, Divestment (when required)
• Undertake special assignments, ad hoc functions, and other duties as and when requested by the line manager
• Handle high complexity billing process

Responsibilities

•Configuring and maintaining the system databases according to the environment strategy

•Engaging in capacity planning exercises to ensure adequate system resources

•Monitoring database size and health

•Creating and managing plans for maintaining statistics and indexes

•Understanding performance metrics, monitoring system performance, and troubleshooting issues

•Following vendor and Epic best practices for hardware and software configuration

•Meeting with Cogito Process Analysts (PA) and report requesters (SMEs) to understand their data needs

•Identifying and reviewing the appropriate technological solutions for various reporting needs

•Creating reports, using a third-party report writing tool such as Crystal reports, to display data

•Writing SQL for custom SQL metrics

•Modifying existing reports, as necessary

•Distributing reports to report consumers using Epic-Crystal integration

•Reviewing peer reports for validity

•Testing report build in a specified testing environment and volume testing in live environments

•Reviewing upgrade documentation related to system features and released system reporting content, and determining how to implement the changes

•Might also be responsible for building:

o Universes and cubes

o Extracts

o SlicerDicer

o Third-party tools (WebI/QlikView/Tableau)

Requirements / Qualifications

•A degree in engineering, physics, computer sciences, math, information systems, or statistics

•At least 1-3 years’ experience in developing, implementing and maintaining IT systems

•Strong communication skills

•Critical thinking and an analytical mind

•Technically proficient in your analytical database platforms

•Working knowledge of the database operating systems

•Proficiency with SQL and relational database concepts

•Proficiency and demonstrated experience with report writing tools

•Familiarity with Epic applications and database structure, through training that occurs early in the implementation

•Ability to gain an in-depth understanding of the data model through data model classes geared toward content areas

•Ability to understand data structures that could benefit the entire reporting environment

•Epic Certified is an advantage

About the Role

Our client is seeking a detail-oriented and analytical Business Analyst to support a key investment execution initiative. This role will focus on understanding business needs, improving processes, and delivering practical solutions that enhance operational efficiency.

The ideal candidate brings strong analytical thinking, stakeholder management skills, and the ability to translate complex business requirements into clear, actionable outcomes.

Key Responsibilities

• Requirements Gathering
  Engage stakeholders to gather, analyse, and document business requirements, ensuring alignment with project objectives
• Process Analysis & Improvement
  Evaluate existing workflows to identify inefficiencies and optimisation opportunities
  Develop process maps and future-state designs to support transformation initiatives
• Solutioning & Delivery
  Collaborate with cross-functional teams to design and implement practical, scalable solutions aligned with business needs
• Data Analysis & Insights
  Perform data analysis to support decision-making
  Develop reports and dashboards to communicate insights and track performance
• Project Support
  Assist in project planning and execution, ensuring timelines and deliverables are met
  Track progress and provide regular updates to stakeholders
• Documentation
  Maintain clear and comprehensive documentation, including business requirements, workflows, and project artefacts
• Stakeholder Management
  Act as a bridge between business and technical teams, ensuring alignment, clarity, and effective communication
• Training & Adoption
  Support end-users through training, documentation, and onboarding to ensure smooth adoption of new processes and systems

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related discipline
• Minimum 5 years of experience in business analysis, solutioning, or process re-engineering
• Proven ability to translate business needs into functional and technical solutions
• Experience in process mapping, usability testing, and stakeholder engagement
• Strong skills in documentation and business analysis artefacts
• Ability to manage multiple priorities in a fast-paced environment
• Strong analytical thinking with a structured approach to problem-solving
• Proactive, self-driven, and adaptable with a strong learning mindset
• Familiarity with data quality practices and operational excellence frameworks
• Excellent communication and interpersonal skills, with the ability to engage diverse stakeholders

All information will be kept strictly confidential. Only shortlisted candidates will be contacted.

TALENT PULSE PTE. LTD.
EA License No: 25S2956