Total 2,270 command center analyst job vacancies in Singapore

This posting is for a contract assignment with Tundra Technical Solutions to provide services to our Client, a Fortune 500 Tech Firm.

Job Description:

The main function of the Legal Operations Analyst/ Law Enforcement Associate is to perform a variety of legal and operational duties in support of the Law Enforcement Outreach team.

Job Responsibilities:
Support the APAC Law Enforcement Outreach Team with:
- Managing escalations from law enforcement in relation to content reports
- Managing escalations from law enforcement in relation to issues with data disclosures
- Managing escalations from law enforcement in relation to hacked accounts
- Managing escalations from law enforcement in relation to verification of police accounts
- Manage inquiries from law enforcement about law enforcement issues
- Program manage internal follow-up actions with XFN arising from Enhanced Engagements with law enforcement partners
- Managing and implementing internet safety and security programs with law enforcement partners
- Engage with internal XFN teams on resolving issues of concern flagged by law enforcement partners
- Engage with internal XFN teams on improving operational workflow processes

Skills and Experience
Essential:
- Prior background working with law enforcement as well as trust and safety within the Tech Industry
- Superior data analytical skills and distilling recommendations
- Experience with metric driven processes and technology improvements
- Excellent verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
- Strong ability to work independently, be organized, and manage one's time.
- Strong ability to create relationships with XFN teams
- Work to improve cross-functional relationships with internal teams
- Ability to multi-task and change direction quickly
- Ensure and maintain confidentiality of all appropriate communications and documentation
- Communicate daily with internal partners and externally with law enforcement contacts, while exhibiting the highest degree of professionalism, courtesy and diplomacy
- Track, prioritize, and assign all incoming written and oral communications, as necessary, to appropriate team member for response
- Prior experience at a tech company
- Experience managing operations

*This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential objectionable material. I.e. child exploitation, graphic violence, animal abuse, self-injury and other content which may be considered offensive or disturbing.

This posting is for a contract assignment with Tundra Technical Solutions to provide services to our client. Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project.

Benefits & Leave Operations Analyst, Japan

(Global Process Delivery Analyst, APAC )

RolePurpose

This role is responsible for the end-to-end operational delivery of Japan employeebenefits and leave administration. The role requires hands-on, workingknowledge of Japanese benefits and leave frameworks, with minimal ramp‑up, to ensure continuity, compliance, andservice quality.

TheSpecialist acts as the operational owner for Japan Benefits and Leaves,partnering closely with Payroll, HR, Global Benefits/Leave COEs, and localvendors to deliver compliant, accurate, and employee‑centric outcomes.

Key Responsibilities

1.     Japan Benefits Operations (Core Accountability)

·      Own day-to-day administration of Japan benefits, including:

o   Social insuranceenrollments and changes (health insurance, pension, employment insurance)

o   Dependent enrollment,life events, eligibility changes

o   Retirement andsupplementary benefit programs (where applicable)

·      Ensure timely and accurate submissions to vendors and authorities withinstatutory deadlines.

·      Maintain data accuracy across HRIS and vendor systems; performreconciliations where needed.

2.     Japan Leave Administration & Knowledge

·      Administer and support Japan leave programs, including:

o   Statutory leaves (e.g.,childcare leave, family care leave, sickness-related leave as applicable)

o   Company-sponsored leaveprograms and policies

·      Partner with Payroll to ensure correct pay treatment during leaveperiods.

·      Handle complex or sensitive leave cases with accuracy andprofessionalism.

·      Ensure leave processes align with Japanese labor law requirements andinternal policies.

3.     Compliance & Risk Management

·      Ensure all benefits and leave activities comply with Japanese labor,social insurance, and leave regulations.

·      Support compliance checks, audits, and data requests related to Japanbenefits and leave programs.

·      Identify compliance risks, gaps, or recurring errors and escalate withclear analysis and recommendations.

4.     Vendor & Stakeholder Management

·      Act as the operational point of contact for Japan benefits and leavevendors.

·      Track vendor responsiveness, data quality, and SLA adherence.

·      Manage issue resolution, escalations, and follow-ups with clearownership.

·      Partner closely with HRBPs, Payroll, and Global COEs to ensure alignmentand timely decisions.

5.     Case Management & Employee Support

·      Resolve employee inquiries related to Japan benefits and leaves throughcase management systems.

·      Deliver responses that are:

o   Legally compliant

o   Clear and easy tounderstand

o   Empathetic andemployee-focused

·      Manage escalated and high-risk cases independently.

6.     Documentation, Reporting & Operational Excellence

·      Maintain and update SOPs, job aids, and work instructions for Japanbenefits and leave processes.

·      Support reporting, data submissions, and global questionnaires (e.g.,retirement or benefits inventories).

·      Track recurring issues, SLA breaches, or error trends and contribute tocontinuous improvement initiatives.

Required Qualifications

• Bachelor’s degree or equivalent experience in HR, Operations, or relatedfield
• Demonstrated, hands-on experience administering Japan benefits and Japanleave programs
• Strong working knowledge of:

o   Japan social insuranceframework

o   Japan statutory andcompany leave administration

• Experience working with Workday, payroll, and local vendors in Japan
• Ability to operate independently with minimal supervision
• Japanese language capability (reading or business communication) is required for communications with Japanese employees

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Partner with business stakeholders and technology teams to gather data requirements specific to banking products, transactions, customers, reporting and analytics.
• Design and maintain logical and physical data models that reflect core banking operations, risk management, compliance, financial reporting or analytics needs.
• Translate complex business use cases into normalized and de-normalized data structures optimized for both operational and analytical workloads.
• Implementation and evolution of data marts, data warehouses, and integration layers aligned with banking architecture.
• Collaborate with development teams on physical data model deployment and performance optimization for large financial datasets.
• Ensure data models adhere to data governance, data quality, and metadata management standards across banking domains.
• Provide data architecture documentation, data dictionaries, and lineage diagrams for regulatory, audit, and business usage.
• Support data lineage, metadata management, and data quality initiatives to enhance trust and transparency in data usage.

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field.
• Minimum 7 years of experience in data architecture, data modelling, or data management, banking or financial services industry.
• Basic knowledge of data governance (i.e. DAMA-DMBOK).
• Deep expertise in logical and physical data modelling for core banking, risk, compliance, and financial reporting domains and various analytics use cases.
• Proficient in data modelling tools (e.g., Erwin, PowerDesigner, or similar).
• Advanced SQL skills and strong ability to work with large, complex financial datasets.
• Solid understanding of relational and dimensional modelling, data warehousing, and data integration techniques.
• Intermediate understanding of regulatory compliance in the APAC region.
• Strong collaboration, communication, and documentation skills to engage with both business and technical stakeholders.
• Experience with the American data management system “Collibra” is a plus.
• Experience in Alteryx System is highly preferred.

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Raffles Place

9AM to 6.30PM Monday to Thursday, and 9AM to 5.30PM Friday

Key Responsibilities

• Support end‑to‑end delivery of annual and mid‑year performance management cycles, including calibration, governance checks, and reporting.
• Produce performance analytics and dashboards (e.g. rating distributions, trends, risk indicators) to inform senior HR and leadership discussions.
• Partner HRBPs and business stakeholders to interpret performance data and translate insights into actionable interventions.
• Maintain performance management standards, guidelines, and documentation to ensure consistency and fairness across the Group.
• Support performance‑related processes on HR systems (e.g. Workday), including data validation, issue resolution, and user guidance.
• Contribute to continuous improvement initiatives, including process simplification, automation, and enhancement of manager experience.

Requirements

• Bachelor’s Degree in Human Resources, Business, Analytics, or a related discipline.
• Any experience in HR analytics, performance management, or talent operations would be advantageous.
• Strong analytical capability with the ability to work confidently with data, dashboards, and senior‑level reporting.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Duties

-Utilize SQL to extract, clean, and process large datasets from various databases, ensuring data accuracy for risk analysis and reporting.

-Support the development and iteration of credit risk models and anti-fraud rules using machine learning algorithms such as XGBoost, GBDT, and Logistic Regression.

-Analyze financial and transactional data to identify potential risk trends, abnormal fluctuations, and fraud patterns to support decision-making.

-Perform feature engineering and data exploration to identify key risk indicators that improve model predictive performance.

-Monitor the performance of risk models and automated rules in production, assisting in troubleshooting and system stability checks.

-Collaborate with cross-functional teams, including Data Engineers and Product Managers, to translate data findings into actionable risk strategies.

Requirements

-Bachelor’s Degree or higher in a quantitative field such as Statistics, Mathematics, Computer Science, or Financial Engineering.

-Solid proficiency in SQL is a must; comfortable with complex queries and data manipulation in environments like MySQL, Hive, or Oracle.

-Proficient in Python for data analysis, with experience using libraries such as Pandas, Scikit-learn, or Matplotlib.

-Basic understanding or academic exposure to predictive modeling, including credit scorecards, classification, or regression analysis.

-Strong logical thinking and numerical reasoning skills, with a keen eye for detail and data integrity. Familiarity with statistical tools or other programming languages (e.g., R, SAS) is an advantage.

-For Junior level: Open to fresh graduates or candidates with 1–2 years of relevant experience; academic or internship exposure to predictive modeling (e.g., credit scorecards or regression analysis) is preferred.

-For Mid-level: 3–5 years of professional experience in Fintech, Banking, or Risk Control with a proven track record of deploying models into production

A leading organisation within the FMCG is seeking a commercially focused finance professional to drive business performance through financial insights, planning, and cross-functional collaboration. This role plays a key part in supporting decision-making, improving cost efficiency, and enhancing overall profitability.

Key Responsibilities

• Lead month-end closing activities, ensuring accurate and timely financial reporting with a focus on operating expenses, accruals, and capital investments

• Deliver high-quality management reporting, including variance analysis, key performance metrics, and actionable insights to support business performance

• Partner closely with Commercial, HR, and operations teams to align financial plans with business strategies and identify opportunities for margin improvement

• Drive budgeting and forecasting processes, including performance reviews and scenario analysis to support strategic planning

• Develop financial models and business cases for key initiatives such as pricing, cost optimisation, and investment decisions

• Support governance, audit, and compliance processes while driving continuous improvements in financial processes, systems, and reporting capabilities

Requirements

• Degree in Accounting, Finance, or a related discipline; professional qualifications (e.g. CA, CPA, ACCA) are advantageous

• Minimum 5 years of relevant experience in commercial finance, FP&A, or business partnering roles, preferably within FMCG or consumer-driven environments

• Strong analytical and financial modelling capabilities, with the ability to translate data into meaningful business insights

• Proficiency in Excel and familiarity with ERP systems and reporting tools (e.g. SAP, Hyperion, Power BI or similar)

• Strong stakeholder management and communication skills, with the ability to influence non-financial stakeholders

• Proactive, adaptable, and solutions-oriented, with the ability to operate effectively in a fast-paced, dynamic environment

Please contact Brendan Low or email your CV directly in Word format to brendan@theedgepartnership.com

Please note that only shortlisted candidates will be contacted.

EA License: 16S8131
Recruiter License: R1104469

• Engagement with business stakeholders 
• Global role 

About the company

Our client is a fast growing established company with over 30 years of experience who is a market leader within their industry. As part of their plan to invest in technology, they are now hiring an experienced IT Analyst / ERP Analyst to join their team. 

About the job

• Facilitate the translation of business requirements into functional specifications for core shipping and documentation systems.
• Manage day-to-day application support including root cause analysis and the coordination of resolutions with technical teams.
• Lead the enhancement of our TMS (Transportation Management Systems) and ERP system 
• Oversee the implementation of system upgrades and enhancements by managing vendor relationships and project delivery schedules.
• Drive continuous improvement by analyzing and optimizing operational workflows and system configurations.
• Lead testing activities and develop comprehensive user training materials to ensure high system adoption and regulatory compliance.

Skills and experience required

As a successful applicant, you will have at least 6 years of experience in business system analysis. Experience in stakeholder management s required for this role. Exposure to SQL is required for this role. 

Regional or global exposure will be highly preferred. 

Whats on offer
This is an excellent opportunity to join an established company with heavy investments in technology. 

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/hoonteck-nologyrecruitment. (EA: 94C3609/ R1219669)

12 months contract, office hours (Renewable)

Tanjong Pagar

Responsibilities:

• Collaborate in strategic business planning and budgeting exercises for Enterprises and Government. Contribute to syndication exercises with key product houses on a regular quarterly cadence, as well as the annual AOP cycle

• Drive productive business targeting and administer seamless business operations for business through intelligence and insights from management reports, analysis, and data mining

• Develop and prepare a forecasting model for regular business monitoring, including relevant sensitivity analysis and scenario planning. Ensure effectiveness and internal control of business unit operations by streamlining processes where necessary

• Oversee essential projects as needed and conduct regular cadence reviews, such as funnel management, to ensure visibility of the business. Plan and coordinate interlocks with other business units to promote collaboration

• Drive timely and accurate management reporting for key business decisions – Growth/BAU TMs and BPR’s and management dashboards and drivers

• Ensure monthly month-end closing procedures are executed to ensure proper book closure

• Stay informed of key trends affecting the business, including new developments in the enterprises and government sectors, progress of commercial enterprises, and market environment changes specific to certain vertical industries

Requirements:

• University degree or equivalent in Accountancy, Finance & Business or related discipline

• At least 3-5 years of experience in Business Planning / Analyst / Sales Operations

• Demonstrated proficiency in Microsoft Office, particularly in Excel and PowerPoint. Capable of managing and analyzing large volumes of data. Familiarity or experience with Salesforce, PowerBI and Tableau is preferred.

• Experience in budgeting and driving accurate management reporting and analysis for key business decisions

• Demands extensive strong cross-functional collaboration, good communication skills, and a process-focused aptitude that will enable this role to effectively execute multiple responsibilities and deliverables.

• Strong business acumen with customer-oriented personal, independent and a good team player

• Meticulous and responsible with sharp analytical, organizational, and multi-tasking skills

• Ability to work well under stressful situations with tight timeline

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set outin the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)

AI/ Business Analyst

Lead AI-driven competitor and product analysis by directing AI agents to monitor, research, and evaluate market activities. Deliver actionable insights to enhance product and growth strategies through continuous workflow improvement.

Responsibilities

• Direct AI agents to monitor competitors, quality check internal products, and execute research workflows to gather relevant market data
• Identify gaps in existing workflows and extend them by integrating new data sources, questions, and output formats
• Conduct detailed competitor teardowns covering products, funnels, pricing, positioning, launches, and experiments using AI agents to accelerate analysis
• Evaluate own products from a real-user perspective to identify issues and log discrepancies for improvement
• Translate research findings into clear, decision-ready recommendations for Product and Growth teams
• Continuously improve AI agent systems by feeding back learnings to enhance their performance over time

Preferred competencies and qualifications

• Hands-on experience with AI agent platforms, automation tools, or workflow builders
• Background in competitor research, product analysis, market research, or exploratory quality assurance

Other Information

• Salary: $8K

Interested candidates are welcome to email resume to jazmin@personnellink.com.sg and CC to career@personnellink.com.sg

Position Summary:

The Finance Planning and Analyst (FP&A) at NielsenIQ is a key member of the FP&A Hub team, responsible for supporting the local team in managing financial planning processes. This role involves integrating and developing financial processes that align with both revenue and expense goals, participating in strategic planning, and contributing to global and local strategies. The FP&A team is a dynamic group of young professionals eager to learn, collaborate, and add value to the company. The successful candidate will demonstrate proactive collaboration with peers and leaders and contribute their analytical expertise to drive financial success.

Key Responsibilities:

• Revenue Management and Forecasting: Support local countries' client teams with revenue management and forecasting, including managing weekly pacing updates.
• Variance Analysis: Contribute to monthly variance analysis to identify and explain financial performance deviations.
• SIP Payment Review: Ensure SIP payment information aligns with agreed-upon data.
• Expense Budget Management: Manage expense budgets and ensure leaders remain on plan.
• Headcount Forecasting: Prepare and track headcount forecast dashboards.
• Strategic Planning: Meaningfully contribute to the preparation of the Three-Year Plan, Annual Operating Budget, and Quarterly targets.
• P&L Reporting: Consolidate, analyze, and report P&L, including commercial and PTO expenses.
• Reporting and Analysis: Prepare reports and crib notes for quarterly Op Reviews and F Cycles.
• Special Projects: Support special projects to drive exceptional revenue growth across the LATAM and Global teams.
• Financial Process Integration: Develop and implement financial processes that meet revenue and expense needs, ensuring alignment with global and local strategies.
• Collaboration: Work closely with peers, leaders, and other functional areas to gather necessary data and provide financial insights.
• Continuous Improvement: Identify opportunities for process improvements and efficiencies within financial planning and analysis activities.
• Compliance: Ensure all financial activities comply with internal policies and external regulations.

Key Responsibilities

• Identify and pursue new business opportunities in data centre, transportation, commercial, industrial, and infrastructure projects
• Plan and execute marketing strategies to increase brand awareness and lead generation
• Building and maintaining strong, long-lasting relationships with consultants, owners, contractors, and end-users

• Promote electrical switchboards and control panels, highlighting technical features and solutions.
• Track upcoming projects and market opportunities in SE Asia.
• Conduct market research and competitor analysis to support business strategies
• Coordinate and participate in industry events, exhibitions, and networking sessions
• Perform other related tasks as deemed reasonable by the Management

Requirements:

• Diploma/Degree in Electrical Engineering, Business, Marketing, or related field
• 3-4 years' experience in business development and marketing.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Jun Ping

EA Personnel Reg No: R25128522

• Vulnerability Management: Run vulnerability scans (e.g., Nessus) and analyze results.Track remediation with IT/system owners and verify patching.

• Security Tooling Implementation: Research, implement, and maintain security tools (MDM, DLP, SIEM, network monitoring, and analytics platforms). Work with IT teams to ensure integration and efficiency.

• Data Leakage Prevention: Managing & configuration of DLP, Threat Intelligence tools; monitoring and working with end-users for resolving violations.

• Incident Handling: Proactive investigate suspicious activities within IT systems and networks, identify the infected hosts and prevent them from affecting the rest of the network. Correlate and validate alerts to ensure they represent relevant security incidents.

• Cloud Security Assessments: Perform security reviews of cloud infrastructure (AWS, GCP, Azure). Identify misconfigurations, assess risks, and suggest remediations.

• Stay up-to-date with the latest security trends, vulnerabilities, and industry best practices.

• Support ISMS Team to maintain and improve the current practices by following industrial standards such as: ISO 27001 family, SOC 2, HIPAA.

Responsibilities:

• Responsible for conducting laboratory tests and analysis on oil and gas / chemical (OGC) samples using prescribe standard laboratory test method, techniques and instruments.
• Interpret and report test results accurately and timely based on test method. Maintain detailed records of all analysis performed.
• Complete all laboratory reports as applicable.
• Ensure compliance with safety protocols, quality control procedures, and regulatory guidelines.
• Understand and keep updated with all laboratory safety, reporting techniques and analysis methods.
• Perform all other duties and responsibilities as assigned.

Requirements:

• Diploma / Degree in Science / Chemistry or related field.
• Equivalent work experience in OGC industry or a laboratory environment.
• Ability to understand ASTM standards and procedures.
• Must be able to work with all chemicals, petrochemical, and petroleum products.
• Must be able to differentiate colors accurately by sight.
• Ability to work effectively under pressure, while directing numerous projects concurrently with different deadlines.
• Good interpersonal and communication skills with demonstrated ability to communicate effectively.
• High level of accuracy is required, with special attention to details.
• Able to multi-task.
• Must have positive attitude and good teamwork.
• Ability to adapt to Good Lab Practice.
• Have initiative to perform housekeeping before and after work.
• Position requires a dependable and reliable individual, whose daily presence adds to the success of the department.
• Required to work under a rotating 12 hours’ shift.

Additional Information:

• Training will be provided for suitable candidates without experience.
• Salary commensurate with experience & skills.

Qualified or interested candidates, please submit your updated resume in MS Word / PDF format to hr.singapore@amspecgroup.com.

We regret to inform you that only shortlisted candidates will be notified.

Please include the following in your resume (if any):-

• Last drawn / current and expected salary.
• Reason(s) for leaving previous / current company.
• Education background.
• Work experience in point forms.

Job Summary

Conduct engaging Chinese language lessons online and in-person, manage academic administration, monitor student progress, and collaborate with parents and staff to support student development in a dynamic educational environment.

Responsibilities

• Deliver Chinese language lessons for Primary 1 to Secondary 4 students through online and in-person formats, following school requirements
• Plan and execute assigned teaching tasks aligned with the local primary and secondary school Chinese curriculum
• Develop and adapt curriculum materials to enhance student learning outcomes
• Assign homework and mark examination papers accurately in compliance with school regulations
• Maintain detailed academic records and complete required administrative documentation
• Monitor and assess students’ learning progress regularly to inform instructional adjustments
• Communicate effectively with parents to support student development and address concerns
• Participate actively in staff meetings and professional training programs to enhance teaching skills
• Perform ad-hoc duties as assigned by supervisors or management to support school operations

Required competencies and certifications

• Recognised diploma from an accredited college or university in Chinese Language Teaching, Chinese Studies, or a related field

Preferred competencies and qualifications

• Experience working in education centres or Ministry of Education (MOE) schools
• Availability to commence work immediately or within a short notice period

Other Information

• Commitment to a two-year employment contract
• Availability to work on weekends

The Order Management Analyst is responsible for managing and monitoring customer orders on a daily basis by planning and prioritizing delivery, allocating stocks, and tracking order status. The analyst ensures that every order is dispatched within the agreed service levels to achieve customer satisfaction.

Key Duties and Responsibilities

Order Processing and Monitoring

• Accurately process customer orders, ensuring timely and correct entry into the system
• Plots and consolidates orders to be served and orders for production request
• Checks Sales Order status and plans target dispatch and/or delivery dates
•  Monitor and tracks status of booked Sales Orders from processing until delivery to customer
• Reviews status of pending unserved orders

Stock Allocation and Management

• Process Sales Order in SAP by allocating stocks
• Generation of Outbound Delivery and printing of Loading Ticket
• Prioritize and allocate available stock based on order urgency, customer priority, and agreed service levels
• Provides Orders Dispatch Schedule to transport and loading team to ensure effective and efficient loading and delivery execution
• Provides orders for production to FG Planner for planning of production request and inventory replenishment 

Customer Communication

• Provides updates on order delivery/dispatch schedule to Sales and Customers
• Monitors order fulfillment cycle time and ensures that orders are fulfilled accurately and within the agreed service level
• Escalates orders not served beyond 7 days to Logistics Manager and concerned TBM/RSMs to ensure that prompt action and disposition
• Checks and ensures that all Sales Orders are valid for processing and delivery
• Collaborates with concerned departments/teams (production, sales, transport, and warehouse), on issues affecting order fulfillment to prevent delays and ensure on-time customer order delivery
• Ensures to provide regular updates on order status, shipment advice and delivery / shipping information to Sales & customers

Process Improvement

• Participates and attends QIT Meeting and initiates innovation 
• Actively participates in company programs and generates ideas on process improvement, quality and increasing customer satisfaction
• Submits regular reports on order fulfillment performance results
• Ensures compliance to food safety, good housekeeping and quality management system based on the standards of 5S, GMP, HACCP, Halal and ISO
• Performs other related activities that may be assigned by Immediate Superior