Total 2,275 command center analyst job vacancies in Singapore

Job Summary

You will act as a System Analyst bridging business users and developers to translate business needs into technical requirements, supporting full project lifecycles and ensuring effective solution delivery.

Responsibilities

• Analyze and gather requirements from business users to translate into clear technical specifications for development teams
• Lead and participate in at least two waterfall methodology projects through requirement gathering, development, testing, rollout, and post go-live support
• Develop and maintain applications using .NET Framework technologies including C#, ASP.NET, MVC, and .NET Core to meet business needs
• Design and implement web technologies such as HTML, CSS, JavaScript, and jQuery to enhance user interfaces and functionality
• Write and optimize SQL queries in Microsoft SQL Server to support data retrieval and reporting requirements
• Support Windows desktop application development and maintenance to ensure operational stability
• Collaborate effectively with stakeholders at all levels through clear verbal and written communication to align project goals
• Apply strong analytical and problem-solving skills to identify issues and implement effective solutions
• Demonstrate self-driven task ownership and attention to detail to deliver results on time
• Work independently and as part of a team to achieve project objectives and support organizational goals

Required competencies and certifications

• Degree in Computer Science, Information Technology, or equivalent
• Minimum 5 years of IT industry experience, including at least 3 years as a System Analyst

Preferred competencies and qualifications

• Experience with waterfall project methodology and full project lifecycle participation
  
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• This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
• e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA

Responsibilities:

• Develop application evaluation module with eligibility assessment tools, project evaluation framework (problem statements, milestones, costs, benefits), and standardized scoring templates with collaborative review features
• Develop analytics capabilities to generate insights on FinTech investment trends, funding patterns, company characteristics, and  FinTech landscape
• Conduct requirements gathering, process mapping, and deliver knowledge transfer to Innovation Acceleration Office

Requirements:

Experience:

• 3–5 years of experience as a Business Analystor similar role
• Experience working on projects (gathering requirements, building solutions)
• Exposure to data analysis or reporting work

Skills needed:

• Basic data analysis (Excel, SQL, or similar tools)
• Ability to understand and map business processes
• analysis skills, communication, experience in similar work
• Clear communication (to talk to users and stakeholders)
• Some knowledge of FinTech or finance (good to have, not always required)
• Experience with tools like dashboards or reporting (e.g., Power BI, Tableau is a plus)

• Manage and analyse business requirements into a solution design, managing user requirements workshops and formulation of an overall solution design, modelling transactions through the system to ensure that the business requirements are met.

• Hands-on Techno-Functional role to analysis and propose solutions for business issues, process changes and functional requirements.

• Work with different technology teams across infrastructure, and other divisions to deliver system solutions for the business.

• Collaborate with stakeholders on their priorities, needs as well as system improvements.

• Build a strong relationship and manage expectations with users and stake holders• Experience working in the financial industry with relevant experience in business analysis or in core Market Risk module and project implementation.

• Previous experience on implementing Fundamental Review of Trading Book (FRTB SA and IMA) SIMM(Standard Initial Margining Model), xVA is preferred.

• Candidate must have thorough understanding of regulation on “Minimum requirement of Market Risk capital charge”

• Must have working understanding of Murex module with atleast 7 years of specific experience in MRE, MRA, Murex Limit Controller and Simulation and pricing modules

• Other good to have skill sets include margining, collateral or related credit risk methodologies

• Experience in managing and delivery of trading platforms for Treasury products on a global scale, integrated within the organizations treasury product systems.

• Strong team player with excellent communication & inter-personal skills.

• Strong problem solver who can question and understand proposed solutions and business drivers.

• Strong organizational and leadership skills

• PL explanation

• Stake holder management

• Functional expertise with GM and Risk business

The System Analyst is responsible for providing technical support and assistance for system-related issues across the organization. This role involves diagnosing and resolving software problems, working closely with IT Team to maintain the required IT Infrastructure, and supporting end users to ensure smooth and efficient operations of business systems.

The role works closely with the departmental process owners, and other IT team members to ensure system availability, performance and security.

Assist Digital Project Manager to implement new systems and provide ongoing operational support. Work with internal stakeholders to understand user requirements, map out process, analyze gaps, and escalate and follow through service requests.

Job Responsibilities

• Provide first and second-level support for system-related issues, including software, and network troubleshooting.
• Assist in managing the implementation of new systems and provide ongoing operational support.
• Respond to emails and calls in a timely and professional manner; provide troubleshooting, logging, escalating, and following through issues raised by users.
• Monitor system performance and ensure timely escalation of unresolved issues to the Digital Project Manager or other system partners.
• Assist in system installation, configurations, upgrades and patch management.
• Perform pre-deployment testing such as User Acceptance Tests (UAT) and system-related training to ensure the new system is sufficient to meet the business requirements.
• Document support issues, resolutions, and system changes in accordance with IT policies and procedures.
• Coordinate with vendors and service providers for software issues or system updates.
• Escalate service requests to the vendors/consultant and see through the completion of the request.
• Support user account administration including user accounts creation, user accounts removal and user access management.
• Participate in system audits.
• Identify recurring problems and suggest long-terms solutions or improvement to reduce future issues.
• Collaborate with cross-functional teams for project support and system implementations.
• Perform project documentation and document base-lining.

*** Note: Scope of work will be revised depending on the business needs, other related duties as and when assigned by your reporting superior from time to time.

Qualifications & Relevant Experience

• Bachelor’s Degree in Computer Science, Information Technology or related field.
• ITIL Certification or similar service management framework
• Minimum 4 years of experience in system support, system administration or related technical support role.
• Proficient in Windows operating systems, Microsoft Office Suite and common business applications.
• Basic understanding of networking and system monitoring tools.
• Experience with cloud platforms (e.g. AWS, Azure)
• Knowledge of scripting SQL or integration tools (e.g. Json, API).
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.

·        Musthave minimum 6+ years of experience in Workday integrations, including at least2 full-cycle deployments

·        Provencapability across Workday Integration tools (Studio, EIB, PECI, WECI, RaaS).

·        Strongunderstanding of integration patterns, data flows, and downstream dependencies.

·        Certifiedin Workday Integration Core or Workday Studio

·        Familiaritywith Workday security fundamentals is an advantage.

Job Description & Requirements

Competent and experienced in managing larger program from initial proposal through production implementation, a strategic thinker with solution-based approach for exceeding customer satisfaction on any program

Can implementat Major programs like Credit Platform Uplift, Fenergo for Client Life Cycle & Management, Private Wealth Banking Applications as digitized solution, FINACLE for core banking etc.,

Well-versed in leveraging cross-functional IT, Agile, and QA teams to complete project deliverables on time and within budget

Highly motivated and experienced as Lead Business Analyst by gathering the business requirements, facilitating the workshops, addressing the solution design gaps in alignment with new Target operating model for creating the functional specifications, user stories and product backlogs, managing Product Consultants and BA teams

To develop the product vision, strategy and roadmap for development

Experience in Project Managementand accountable for Project engagement and Delivery

Having a deep knowledge and understanding of the modules and features of Fenergo product and Client Life Cycle Management processes from Prospect creation, Entity Management, Client Onboarding, Client Review and Maintenance, Client Offboarding along with KYC, Client Due Diligence, Client Risk Assessment, AML, Identification and Data Verification (ID&V), Screening, Tax and Regulatory processes like FATCA, CRS, MIFID, EMIR, ESRA, EAF, Agency Onboarding, Accelerated Onboarding, Fund Management, Review & Approval workflow

Proficient in Banking applications like Credit Grading and Excess & Past Due Monitoring, Fenergo, Client Central, FINACLE, Workbench, GNS-Detica, Wealth Management System, Digital Wealth system, Loan management, Card Exception Processing system & Card Management Applications for MasterCard, Payment processing, eCDD+ etc.,

Good experience in Corporate and Institutional Banking, Commercial Banking, Wholesale Banking, Retail Banking, Core banking, Wealth Management & Advisory, Card processing & management, Insurance, Loan Life cycle, CASA, Channels and Payments

Successful in Managing the testing engagements and deliveries and capable of managing multiple projects and releases in multiple countries to consistently achieve targeted results

Worked on Agile Scrum projects involving Agile Methodology as Scrum Master and other testing models by fostering an effective & productive working environment through Scrum values, principles and practices

To work with clients and contributed for business development and promoted client relationship and satisfaction

Utilized a combination of business knowledge, technical skills, and strategic analysis to provide solutions and creative insights to critical business problems

Customer oriented, multitask professional with excellent communication, analytical and logical skills and collaboratively interacted with various project stakeholders to resolve any impediments

Engage in War-Room Command Centre for post Go-Live warranty endurance of major releases in multi-countries and global implementations of Banking projects

Skills Profile

Techno-Functional Skills

Banking- Techno-Functional Expert, Lead Business Analyst, SME-Subject Matter Expert, Fenergo, Finacle, Workbench, Client Central, eCDD+, Core banking, Corporate and Institutional Banking, Commercial Banking, Wealth Management, Client Due Diligence, KYC, AML, Screening, Regulatory and Compliance, FATCA, CRS, MIFID, EMIR, ESRA, EAF, Payment Processing, Card processing & management, Insurance, Loan Life cycle, CASA, Channels

Agile, Scrum, Test Automation, JAVA- Selenium, SQL, Gherkins, JIRA, HP-ALM, Oracle SQL Developer, WinSCP, Putty, SoapUI, Eclipse, IntelliJ

Management and Leadership Skills

Ability to produce realistic software schedules, Project Management, Strategic/Tactical Planning, Risk Management, Business Analysis, Test Management, Leadership & Decision Making, Budgeting/Forecasting, RFP, Resource Vendors Management, Change Management Practices, Stakeholders management, Interpersonal, Presentation & Communication skills

Responsible for directing teams, ensuring that organization goals are attained, implementing and monitoring software development and testing processes, Consulting and client relationship

We are seeking highly motivated and skilled Data Center/IDF/MDF Smart Hands Support Engineers (L1 & L2) to join our dynamic team. As a Smart Hands Engineer, candidates will be responsible for providing remote and on-site technical support for our critical data center infrastructure, including IDF/MDF rooms. Techs will perform a range of tasks, from basic troubleshooting and equipment handling to more complex issue resolution and project implementation.

This role requires a strong understanding of data center environments, excellent technical skills, and a commitment to delivering exceptional customer service. Willingness to travel locally within Singapore and internationally across APAC.

Responsibilities:

• L1 & L2 Support: Provide first and second-level technical support for data center infrastructure, including servers, network devices, storage systems, power infrastructure (UPS, PDUs), and environmental monitoring systems.

• Remote Hands Support: Execute remote instructions from senior network engineers, including server reboots, basic troubleshooting steps, and equipment configuration changes.

• On-Site Support: Perform on-site tasks such as equipment installation, racking and stacking, cabling, visual inspections, and component replacements.

• Troubleshooting & Diagnostics: Diagnose and resolve technical issues related to hardware, software, and network connectivity. Escalate complex issues to L3 engineers or vendors as needed.

• Monitoring & Alerting: Monitor data center infrastructure for performance and availability, responding to alerts and notifications in a timely manner.

• Documentation: Maintain accurate records of all work performed, including trouble tickets, incident reports, and equipment inventory.

• Preventative Maintenance: Participate in preventative maintenance activities to ensure optimal performance and reliability of data center equipment.

• Vendor Management: Work with vendors to resolve technical issues and coordinate equipment repairs and replacements.

• Project Support: Assist with data center projects, such as new equipment deployments, upgrades, and expansions.

• Adherence to Procedures: Follow established procedures and best practices for data center operations and safety.

• IDF/MDF Management: Maintain and support IDF/MDF rooms, including cable management, environmental monitoring, and equipment organization.

Requirements:

• Diploma/Degree in Electronics, Electrical Engineering, Computer Science, or a related field.

• L1: 0-2 years of experience in a data center or IT support environment. Freshers with relevant technical certifications are encouraged to apply.

L2: 2-5 years of experience in a data center or IT support environment with demonstrable L2 support capabilities.

Technical Skills:

• Solid understanding of data center infrastructure, including servers, network devices (routers, switches, firewalls), storage systems, power infrastructure, and environmental monitoring systems.

• Experience with operating systems (Windows Server, Linux) and virtualization technologies.

• Basic networking knowledge (TCP/IP, DNS, DHCP).

• Proficiency in using ticketing systems and documentation tools.

• Strong troubleshooting and problem-solving skills.

• Experience with cabling standards and best practices.

Familiarity with IDF/MDF room standards and best practices.

Additional requirement:

• Willingness to travel locally within Singapore and internationally across APAC.

Certifications (Preferred):

• CompTIA Server+, Network+, A+

• ITIL Foundation

• Data Center certifications (e.g., CDCP, CDCS)

Responsibilities:

• Acts as the primary point of contact for inquiries and issues raised by both internal and external users.
• Ensures client and project stakeholder satisfaction by minimizing rework and consistently meeting deliverable requirements, service levels, and specific performance targets.
• Steps in as a backup resource during contingency situations to maintain continuity of operations.
• Participates in periodic reviews of ticket updates from L2 Support, performing follow-ups with the team to ensure timely updates and resolution in compliance with SLA deadlines.
• Performs administrative responsibilities, including the preparation of ad-hoc reports by gathering, interpreting, and analyzing data to develop actionable insights that improve processes and optimize results

This role can be based in Malaysia/ Thailand/Singapore/Philippines.

Summary 

Enterprise Resilience & Business Continuity manager serves as the company’s central coordinator and subject-matter expert for all aspects of business continuity, crisis management, and organizational resilience. This enterprise-wide role is responsible for designing, implementing, maintaining, and continuously improving a robust, integrated resilience program that enables the organization to prepare for, respond to, and recover from disruptive events with minimal impact to people, operations, reputation, and financial performance. 

In business-as-usual state, the role functions as a lead global Business Continuity Program Owner. During major incidents or crises, the incumbent serves as Incident Commander (or Deputy) within the enterprise crisis management framework, providing unified command, coordination, and communication across all affected functions. 

Because major incident response is not full-time, the position also performs other risk and insurance duties including property risk improvement and loss prevention for the company’s global manufacturing and operational assets in close partnership with operations, external risk engineers, and insurance carriers. 

Essential Duties and Responsibilities 

• Consultation and support for the Business Continuity, including business impact analyses (BIAs), recovery strategies, crisis management plans, and supporting policies/tools. 

• Develop and deliver enterprise-wide training, tabletop/functional/full-scale exercises, and post-exercise or post-incident improvement plans. 

• Serve as central coordinator and primary point of contact for resilience-related activities across business units, regions, and corporate functions. 

• During disruptions, activate and lead as Incident Commander (or Deputy), establishing command structure, directing cross-functional response teams, managing internal/external communications, and maintaining situational awareness in collaboration with executive leadership. 

• Lead after-action reviews and drive lessons-learned into program enhancements 

• Monitor and report on resilience KPIs/KRIs; maintain alignment with standards such as ISO 22301, and applicable regulatory requirements 

Property and Risk Engineering Duties 

• Partner with manufacturing sites, external risk engineers, and insurance partners to identify, prioritize, and execute risk-improvement recommendations that reduce property and casualty exposures.  

• Coordinate site risk assessments, track completion of recommendations, and support favorable insurance underwriting outcomes.  

• Recommend and approve major protective equipment and loss-control investments. 

General Risk Management Support  

• Support collection and validation of data for annual insurance renewals in collaboration with the corporate risk management team. 

• Support property and casualty claims as needed. 

• Review contracts, leases, and agreements for appropriate insurance and indemnification provisions. 

• Maintain awareness of global risk conditions and emerging risks that could impact the corporation. 

• Provide risk management guidance to subsidiaries and international offices. 

Other Duties 

• Domestic and international travel 15-25% (site visits, exercises, insurance meetings, incident response). 

• Perform other related duties as assigned. 

Job Purpose and Impact

The Credit Analyst II will perform moderately complex credit activities. In this role, you will handle accounts and maintain data, counterparty portfolio relations and credit reporting. You will help develop, recommend and implement the controls and cost effective approaches to minimize the organization's risks.

Key Accountabilities

• Using advanced knowledge, collect and maintain customer accounts; track account status, report on outstanding balances and prioritize collection activity.
• Identify and analyze potential sources of loss to minimize risk and estimate the potential financial consequences of a loss.
• Research credit history (i.e., collect personal or business data for analysis, run credit reports, etc.).
• Follow up overdue accounts; initiate demand letters, phone calls to delinquent accounts and external debt collection, etc.
• Assist in the preparation and distribution of defined reports showing account performance.
• Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent experience
• Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience.

Job Responsibilities

• Manage the end-to-end lifecycle of supplier engagement requests, ensuring alignment with the organization’s strategic objectives and desired outcomes.
• Engage with suppliers to understand their product and service offerings, and identify their unique value propositions and differentiators.
• Lead the preparation of evaluations, reports, and submissions for Management review, supporting timely and data-driven decision-making.
• Develop and maintain a robust tracking system to monitor engagement milestones, ensuring timely follow-ups and closure within established SLAs.
• Oversee the consolidation and analysis of supplier performance data, translating metrics into actionable insights for periodic reporting.
• Conduct structured research on the ICT industry landscape to identify emerging trends, risks, and opportunities.
• Provide coordination and support for cross-functional projects, programmes, and engagements to achieve organizational objectives.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Infocomm Technology, Computer/Electronics Engineering, or a related discipline.
• At least 2 years of relevant experience in the ICT industry or related fields.
• Strong communication skills, both written and verbal, with the ability to engage and influence stakeholders effectively.
• Good analytical, organizational, and planning capabilities.
• Self-motivated team player with the ability to work independently and demonstrate resourcefulness.
• Proficient in basic data analysis and reporting.
• Experience with CRM tools and Tableau is an added advantage.
• Proficient in Microsoft Office applications.

Working location : Pasir Panjang / Alexandra (Nearest MRT station : Labrador)

Salary : $5,000.00 - $6,500.00

Interested applicants, please submit your application toTeresa.chan@persolapac.com
We regret to inform that only shortlisted candidates will be contacted.

PERSOL Singapore Pte Ltd EA License No. 01C4394 I RCB No.200007268E EA Reg. No. R1107631

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating  suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy. Our full Privacy Policy is available athttps://www.persolsingapore.com/policies.  If you wish to withdraw your consent, please drop us an email sg.dataprotection@persolapac.com to let us know. Please feel free to contact us if you have any queries

Role: KYC Analyst / Client Due Diligence Specialist (Private Banking)

Role Summary

Seeking a KYC professional with Private Banking experience to support periodic reviews and ongoing due diligence for existing client accounts, ensuring alignment with internal policies and regulatory standards. The role focuses on conducting comprehensive KYC reviews, analyzing source of wealth/funds, performing screening and account activity assessments, and managing cases through to final approval.

Key Responsibilities

1. Conduct end-to-end reviews for existing Private Banking clients, ensuring KYC records remain complete, accurate and up to date
2. Analyze source of wealth/source of funds information and perform name screening and background checks
3. Review account activity, identify changes requiring refreshed documentation, and obtain supporting information where needed
4. Prepare and maintain robust due diligence documentation for internal approvals and compliance review
5. Manage cases through the full workflow, ensuring timely completion and adherence to regulatory and internal standards

Requirements

1. Degree qualified with Min. 2 years of relevant KYC/CDD experience, ideally within Private Banking
2. Familiarity with AML, regulatory requirements and client due diligence processes
3. Detail-oriented, organized and able to manage multiple priorities effectively

23c1935

R1105492

• MNC Company

• Basic $4000 - $4500 + AWS + Variable Bonus

• Excellent Welfare and Benefits + Career progression

• Working location: Lorong Chuan (walking distance from MRT)

• Working day: Monday to Friday

• Working hours: 9am to 6pm
  

Job Responsibilities:

• Researches and verifies credit data on customers to establish or update lines of credit.

• Assesses, recommends and/or approves credit limits.

• Investigates and resolves customer invoice disputes to facilitate payment from, or issuance of, credit to customer.

• Reviews customer accounts for aging of unpaid balances and pending orders, solicits payments on overdue accounts, places delinquent accounts on ‘hold’ status until payment arrangements are secured, determines payment plans/schedules.

• Follows up on payment arrangements and recommends transfer of outstanding customer accounts to collection agencies.

• Develops and maintains relationships with outside credit and/or collection agencies.

• Maintains a variety of files and records associated with delinquent accounts, incomplete files and credit risks.

• Maintains and updates electronic and/or hard copy files in a timely and accurate manner.

• Other duties as assigned.
  

Job Requirements:

• Bachelor Diploma in Finance/Accounting with minimum 3 years of relevant working experiences.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background
  

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd
EA License No: 21C0492

Role Overview

We are partnering with our client to hire a versatile Business Analyst cum UX Designer to drive both business analysis and user experience design across digital initiatives.

This role is ideal for someone who can bridge business needs and user-centric design, translating insights into intuitive, impactful solutions. You will work closely with stakeholders to shape requirements, conduct UX research, and deliver meaningful user experiences that support business objectives.

Employment Type: 1-Year Contract

Key Responsibilities

• Gather, analyse, and document business and user requirements
• Conduct user research, interviews, and usability studies to define problem statements
• Translate insights into clear functional requirements and solution recommendations
• Facilitate workshops, stakeholder discussions, and design sessions
• Support delivery teams with well-structured requirements and documentation
• Drive continuous improvement using data-driven insights and user feedback
• Apply design thinking principles to develop user-centric solutions
• Create customer journey maps, user flows, and interaction models
• Develop wireframes, prototypes, and UX artefacts
• Prepare UX research reports and present insights to stakeholders
• Collaborate closely with business users, designers, developers, and project teams
• Communicate findings and recommendations clearly to both technical and non-technical stakeholders
• Ensure alignment with UX standards, guidelines, and best practices
• Maintain comprehensive documentation for requirements and design deliverables

Technology & Tools

• Figma (wireframing, prototyping, design systems)
• Miro / FigJam (workshops, journey mapping, collaboration)
• Jira / Confluence (Agile delivery and documentation)

Required Skills & Experience

• Minimum 7 years of experience in business analysis and/or UX design roles
• Strong experience in requirements gathering and stakeholder management
• Proven ability in UX research, user interviews, and usability testing
• Proficiency in wireframing and prototyping tools (e.g. Figma)
• Solid understanding of design thinking methodologies
• Strong analytical thinking and problem-solving skills
• Excellent communication and presentation skills

All information will be kept strictly confidential. Only shortlisted candidates will be contacted.

TALENT PULSE PTE. LTD.
EA License No: 25S2956