Total 187 analyst job vacancies in Singapore

• 4–5 years of experience preffered
• Experience working on digital projects, digital transformation initiatives, or customer-facing digital platforms.
• Banking or financial services industry experience is preferred.
• Experience in requirements gathering, analysis, documentation, and stakeholder management.
• Familiarity with Agile/Scrum delivery methodologies.
• Experience preparing BRDs, FRDs, user stories, process maps, and use cases.
• Knowledge of UAT planning and execution.
• Strong analytical, problem-solving, and communication skills.

Are you passionate about driving digital innovation and improving business processes through technology? Join a dynamic team where you'll play a key role in supporting digital transformation initiatives, enhancing workflows, and delivering impactful technology solutions.Digital Transformation Business Analyst / IT Systems Analyst #HDC

Key Responsibilities

• Collaborate closely with stakeholders to understand business requirements, operational challenges, and process improvement opportunities.
• Analyse, document, and translate business needs into clear workflows, functional specifications, user stories, and process documentation.
• Support the implementation and configuration of digital systems and platforms to improve operational efficiency.
• Facilitate discussions between business users and technical teams to ensure successful project delivery.
• Assist in Proof of Concept (POC) initiatives, system enhancements, and process automation projects.
• Develop, maintain, and generate reports to support business insights and decision-making.
• Coordinate testing activities, including user acceptance testing, issue tracking, and validation of system enhancements.
• Support user onboarding, system access management, and governance processes.
• Contribute to change management efforts by preparing user guides, training materials, and process documentation.

Requirements

• Diploma or Degree in Information Technology, Business Information Systems, Computer Science, or a related discipline.
• Experience in business analysis, digital transformation, IT project support, systems implementation, or process improvement initiatives.
• Strong stakeholder engagement and communication skills.
• Ability to gather requirements, document processes, and coordinate across multiple teams.
• Familiarity with CRM systems, workflow management platforms, reporting tools, or enterprise applications will be advantageous.
• Experience supporting testing activities such as SIT, UAT, or system implementation projects is preferred.
• Detail-oriented, analytical, and capable of managing multiple priorities effectively.

Why Apply?

• Gain exposure to large-scale digital transformation initiatives.
• Work alongside cross-functional stakeholders and technology teams.
• Opportunity to develop expertise in business analysis, process optimisation, and enterprise systems.
• Collaborative and growth-oriented working environment.

Interested applicants, please send your updated resume to leonleong@recruitexpress.com.sg

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Information Security Analyst - Financial Services

Job Summary

Responsible for cyber governance, risk management, and security operations within a regulated financial services environment. Develops and implements security policies, ensures regulatory compliance, coordinates security testing, and manages incident response and business continuity programs.

Key Responsibilities

Governance & Compliance:

• Provide cyber governance and risk management oversight
• Develop and maintain security policy framework and standards
• Ensure compliance with applicable regulations and standards (ISO 27001, NIST, regional financial services guidelines)
• Manage and track vulnerability remediation status
• Coordinate penetration testing and escalate material security risks to senior forums
• Conduct third-party due diligence for compliance and operational risk

Risk & Incident Management:

• Identify and assess cyber risks; recommend security solutions and initiatives
• Monitor security alerts and investigate security breaches and incidents
• Manage security incident response according to established protocols
• Maintain incident response plans and playbooks
• Develop and maintain Business Continuity Program; coordinate with department operations to create unified business continuity plan

Regulatory & Stakeholder Relations:

• Act as primary contact for senior management and regulatory body inquiries
• Ensure audit findings are remediated and independently validated within agreed timelines
• Conduct annual disaster recovery exercises with internal and external parties
• Provide security advisory on emerging threats and vulnerabilities

Access & Infrastructure:

• Develop and implement identity and access management policies
• Monitor and audit user access activities
• Assess infrastructure, systems, and applications for compliance and vulnerabilities

Awareness & Training:

• Maintain user cyber awareness programs
• Coordinate security awareness training for staff

Required

• 5 years' information security experience
• Strong analytical and problem-solving skills
• Familiarity with SIEM tools (Splunk) and vulnerability assessment tools (Tenable Nessus)
• Strong written, oral, and presentation skills
• Undergraduate degree in Computer Science, Information Technology, Engineering, or equivalent

Preferred

• CISSP, CISA, or CEH certification
• Graduate degree in related field
• Knowledge of regional financial services regulations and guidelines

• Ensure that the onboarding and review requirements are in accordance with Bank’s AML/KYC standards and regulatory requirements

• Ensure the relevance and completeness of KYC information (in partnership with the RM) and performs appropriate due diligence checks and information searches

• Review and corroborate KYC information submitted by RM

• Assist RM in completing the Client Acceptance Form, Client profiling in ICE or any relevant inquiries/tasks as well as related checklists, forms and reports related to the account to allow approval of the account

• Oversee end-to end account opening/ review process of the account.

• Escalate any red flag/ alerts timely if appropriate and follow up with the RM on client onboarding/client review related matters and for escalated/prioritized cases

• Prepare reports for management reporting to facilitate relevant reviews and strengthen the control procedures and process

• Provide feedback and suggestions to relevant parties to improve the processes.

• Responsible for the implementation of operational permanent control policies and procedures in day-to-day business activities.

• Any other ad-hoc duties as assigned

Requirements

• Prior experience in KYC and SOW write up/ corroboration

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Business Function

- Group Audit helps the Board and Executive Management meet the strategic and operational objectives of the Bank Group. We conduct independent checks to ensure that the Group’s risk and control processes are adequate and effective. All our team members are highly sought-after professionals who work as trusted advisors to our clients, in all matters related to a company’s internal controls.

- In Banking Group audit function, we look after a portfolio made up of Wealth Management, Legal & Compliance function (including Financial Crime & Security Services) and Corporate Functions (such as CRESA & GSMC etc.)

Responsibilities

- Conduct audits for audit portfolio and identify the associated risks

- Support Function Audit Head and Deputies in project planning and execution

- Escalate issues appropriately and timely. Ensure concise and clear audit findings and reports are presented on a timely basis.

- Keep abreast on the development of regulatory, industry and product development through continuous monitoring and auditing.

- Participate in digital initiatives (including data analytics tools and data driven operating model) to promote data driven audits.

Requirements

- Degree qualification, with at least 4-6 years’ relevant experience in the internal and/or external audit of financial services industry, preferably with relevant experience in consumer banking, wealth management and/or legal & compliance functions

- Self-motivated and demonstrates the initiative & ability to work independently and effectively with multiple priorities

- Strong communication skills (both verbal and written), i.e., able to articulate key messages effectively.

- Ability to establish and maintain positive relationships with stakeholders and team mates.

- Proven robust analytical skills with strong attention to detail.

- Accounting or internal audit qualifications (Associate Chartered Accountant (ACA), Association of Chartered Certified Accountants (ACCA), Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA)) are preferred.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

As part of the Operations Team, the role supports Regional Underwriters.

• 5-10 years of relevant experience in the Insurance industry
• Knowledge and understanding of Property or Energy Insurance is mandatory
• Ability to manage a small team
• Certification in Business Process Improvement, eg-Six Sigma.
• Strong user skills in Microsoft Office Package (special focus on Excel and PowerPoint)
• Track Record in managing demanding stakeholders
• Excellent communication skills - reading, written and verbal
• Strong analytical skills and attention to detail

Key Responsibilities:

• To support operations activities to accurately reflect the terms and conditions of business written in the systems
• To mainly manage property deals in close collaboration with the Underwriter
• To support the Underwriting team with renewal preparation (deal analysis of renewal accounts) and endorsement triaging and preparation
• To prepare and issue documents (binders, policies, endorsements, and certificates) to customers
• To issue invoices where required, including Insurance Premium Tax calculations
• To be in contact with customers and brokers regularly and attend customer and broker meetings

A Hybrid working model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

This is a 12-month contract role based onsite at a telecommunications client’s office.

Summary of the role:

This role focuses on developing and executing data-driven performance marketing strategies across various digital channels to drive customer acquisition and maximize ROI for SMB products. The individual will manage and optimize paid advertising campaigns, analyze performance data, conduct A/B testing, and collaborate with internal and external teams to achieve sales goals.

Roles and

Responsibilities: 

• Develop and execute performance marketing strategies across various digital channels to drive acquisition for SMB products and services
• Manage and optimize paid advertising campaigns to maximize ROI and achieve KPIs
• Keep abreast of new media, digital marketing tracking trends and implement tools to track the effectiveness of our digital marketing campaigns
• Conduct market research and competitive analysis to identify growth opportunities
• Collaborate with the creative team to develop compelling ad creatives and landing pages
• Monitor and analyze campaign performance data, providing regular reports and insights
• Implement A/B testing and other optimization techniques to improve campaign effectiveness
• Work closely with media agency to deliver against the sales goals
• Work closely with the internal teams to ensure alignment and support for campaign objectives and lead generation
• Manage allocated marketing budgets for various campaigns and activities

Ideal Skills/ experiences: 

• Bachelor's degree in Marketing, Business, or a related field
• Proven 3-5 years experience in performance marketing, preferably within the SMB sector or within a media agency
• Strong analytical skills and proficiency in using marketing analytics tools
• Excellent communication and collaboration skills
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• Advanced knowledge of digital marketing platforms and tools
• Creative thinker with a passion for driving results and continuous improvement 

Position summary

Act as a technical expert in healthcare quality and regulatory analytics. Combine advanced quantitative analysis, data engineering, and quality system expertise to build stakeholder-specific reporting, develop AI-enabled quality tools, and integrate/manage third-party quality applications to support compliance, continuous improvement, and executive decision-making.

Key responsibilities (primary)

• Perform advanced quantitative data analysis: build statistical and machine learning models for trend detection, root-cause analysis, forecasting, anomaly detection, and risk stratification

• Design, build, and maintain stakeholder-specific dashboards and reports (executive, regulatory) using Power BI tools and data visualization best practices; deliver actionable insights and data storytelling.

• Develop and maintain quality tools and automations using AI/ML/LLM technologies (NLP for document classification/summarization, automated quality checks,

predictive analytics, chat assistants for SOP/QMS guidance).

• Lead integration and lifecycle management of third-party quality software: requirements gathering, vendor coordination, configuration, data integration, testing, release coordination, and ongoing support.

• Utilize current and emerging technologies in evaluating trends to business models and healthcare quality processes

• Develop insights and translate information into actionable initiatives to ensure business outcomes

• Lead and support projects through the application of technical expertise including conceptualization, planning, design, implementation and support of quality assurance processes, systems, and quality technology solutions

• Evaluate and monitor healthcare quality processes and systems to identify areas for continuous improvement and transformation ensuring global excellence

• Initiate and lead the development of reports for key stakeholders, including executive management, using data storytelling and visualization.

• Develop and execute tools to enhance services and deliver training for internal customers or vendors on analytics outputs, tools, and integrated systems.

• Gather and consolidate regulatory and business requirements into convert them into technical specifications and implement monitoring to ensure ongoing compliance with company’s internal policies and relevant regional and local regulations.

• Develop and maintain data validation, models, and metadata; routinely assess model performance and recalibrate as required.

• Lead end-to-end analytics projects: planning, stakeholder alignment, implementation, and post-implementation reviews; document methods and SOPs.

• Support audit readiness and provide analytics-driven evidence for regulatory submissions, inspections, and internal quality reviews.

• Identify opportunities for process improvement and automation in quality workflows, pilot new technologies and scale successful solutions.

Additional responsibilities (as needed)

• Provide subject-matter expertise for cross-functional programs and global initiatives.

• Manage vendor relationships and service-level expectations for third-party tools.

• Participate in career progression and mentoring for junior analysts.

Required skills and experience

• Bachelor's degree in Statistics, Data Science, Biostatistics, Engineering, Computer Science, Information Technology, Healthcare Analytics, or related field (or equivalent experience).

• Strong quantitative and statistical skills; proficiency in data science libraries and tools

• Experience building dashboards and visualizations with tools such as Power BI, Tableau, Looker, or equivalent.

• Hands-on experience integrating and managing third-party quality/GxP systems (MasterControl, Synthesis, ServiceNow) or similar QMS/issue tracking platforms.

• Experience working with cloud platforms, databases (SQL, NoSQL), ETL tools, and APIs.

• Practical experience applying AI/ML and prompt engineering for LLMs to automate quality processes, extract insights from unstructured documents, or create assistant workflows.

• Strong data validation, data modeling, and data governance understanding.

• Excellent communication and data storytelling skills; able to translate technical findings into concise recommendations for executives.

• Experience in a regulated environment (healthcare, life sciences, medical devices, or similar) strongly preferred.

• Demonstrated ability to work cross-functionally and manage vendor/IT relationships.

Preferred

• Certifications in data analytics, machine learning, or quality management.

• Prior experience with global operations or multi-regional regulatory frameworks.

Level expectations and experience guidelines

• 3-4 years relevant experience; independently manages projects and provides expert input, recognized expert, leads complex programs with high autonomy.

Core competencies

• Analytical thinking, accuracy, attention to detail, numerical skills.

• Planning and organizing, project management, stakeholder alignment.

• Statistical knowledge, data modeling, visualization skills, automation

• Vendor and cross-functional collaboration, training and documentation abilities.

Technical requirements

• Proficiency with Microsoft Office and web-based applications.

• Familiarity with automation and orchestration tools; experience deploying AI/ML models into production.

• Language: strong written and spoken English.

Compliance and other

• Ensure ongoing compliance with company processes, regional/local legislation, and external regulations.

• May be required to perform other duties as assigned; role can involve regional and global activities

Working Hours:

Mon to Fri 9am - 6pm ( 1 day hybrid )

Company Overview

Zenith Infotech (S) Pte Ltd. was founded in 1997 to provide advanced IT professionals and solutions, enhancing productivity and competitiveness. It supports clients with staff augmentation for long-term projects across IT companies, consultancies, system integrators, government, and MNCs.

Job Summary

We are seeking an experienced Infrastructure Support Analyst to maintain and enhance enterprise IT infrastructure in cloud environments, ensuring system availability, security, and operational excellence for critical business systems.

Responsibilities

• Deliver technical support by monitoring, troubleshooting, and maintaining IT infrastructure, servers, databases, and cloud platforms to ensure system reliability
• Implement system upgrades, patches, enhancements, and automate infrastructure processes to improve operational efficiency
• Manage incident resolution and service recovery, coordinating escalation processes for production issues to minimize downtime
• Administer and maintain AWS cloud services and manage Linux/Red Hat and Windows Server environments to support business needs
• Conduct security reviews and audits, ensuring compliance with security best practices to protect enterprise assets
• Analyze infrastructure and database capacity, forecast future requirements, and recommend improvements to support scalability
• Support infrastructure projects, evaluate new technologies, and assist in system implementations to drive innovation

Technical Skills

• Cloud & Platforms: AWS (EC2, Fargate, Lambda, RDS, Aurora, DynamoDB, EKS, EMR, Glue, QuickSight, IAM, Step Functions), Kubernetes.
• Networking: AWS VPC, Route 53, ELB, Security Groups, NACLs, Transit Gateway, Network Firewall, WAF.
• Operating Systems: Linux, Red Hat Enterprise Linux, Windows Server.
• Databases: MySQL, PostgreSQL, RDS, Aurora, DynamoDB.
• Automation & Scripting: Terraform/OpenTofu, Ansible, Bash/Shell, Python, PowerShell, AWS CLI.
• Middleware & Tools: JAMS Scheduler, Keycloak/Red Hat SSO, SFTP/OpenSSH, Postman, SOAPUI, JMeter

Preferred competencies and qualifications

• AWS certifications and proven experience supporting enterprise-scale cloud infrastructure environments

Other Information

• Employment type: Contract - 24 months (renewable)
• Location: Central Region, Singapore
• Working Hours: 8:30AM to 6:00PM (Mon-Fri)
• Salary: $6000 - 7800 per month (no bonus)
• Working Arrangement: Full Onsite/Hybrid

EA Licence No. 20S0237

For the past 75 years, MS First Capital has been actively involved in the non-life insurance business both in Singapore and across Asia. Our roots can be traced back to the 1950s where we engaged in writing both personal and commercial lines of non-life insurance business across various classes such as Fire, Engineering, Marine Hull, Marine Cargo, Bond, Professional Indemnity, Motor, Public Liability, Worker's Compensation, Personal Accident and other Miscellaneous Accident.

We are a reputable source of cutting-edge insurance options, catering to a diverse range of clients, both individuals and corporate. We are proud that our financial strength rating of 'A+ (Superior)' with 'Stable' outlook has been reaffirmed by AM Best, given our consistently impressive financial performance. We are also recently awarded Top 300 Employer by the Singapore Opportunity Index for our effort in creating meaningful career pathways, fostering inclusive growth, and investing in our employees' potential.

This is a perfect gateway into the highly niche sector of non-life reinsurance, part of Singapore's bustling financial services sector. As a wholly-owned entity of the world-renowned Mitsui Sumitomo Insurance (MSI) Group, we are dedicated to developing young talents for our sector. As a member of our young talent pool, you can look forward to comprehensive professional training, sponsorship of professional qualifications, a friendly and collaborative culture and a competitive compensation package.

We are looking for an experienced Senior QA Analyst to support our core modernization initiatives on a fixed-term contract basis, focusing on User Acceptance Testing (UAT) across Data Analytics platforms, Power BI reporting, and UiPath automation solutions. This role is critical in ensuring the accuracy, reliability, and business readiness of data-driven insights and automated processes. The ideal candidate will have strong experience in data validation, BI testing, and automation QA, along with the ability to collaborate closely with business and technology stakeholders.

Responsibilities

• Design, prepare, and execute UAT test scenarios and test cases

• Validate:

*Data accuracy from source systems to reports

*Business logic, KPIs, and calculations

*Dashboard functionality and usability

• Perform data reconciliation using SQL or other tools

• Coordinate with business stakeholders for UAT execution and sign-off

• Track, report, and manage defects through resolution

• Test end-to-end UiPath automation workflows

• Validate:

*Process logic and business rules

*Error handling and exception scenarios

*Integration with upstream and downstream systems

• Conduct regression testing for robot releases

• Support UAT cycles for automation deployments

• Define and implement UAT strategy and approach

• Develop:

*Test plans and schedules

*Entry and exit criteria

*Test metrics and reporting

• Drive structured defect management processes

• Identify opportunities to automate testing processes

• Contribute to QA best practices across modernization programs

• Enhance testing efficiency and coverage

Requirements

• 5+ years of experience in QA / Testing roles

• Strong experience in UAT for Data Analytics / BI platforms

• Hands-on experience testing Power BI dashboards and reports

• Solid understanding of:

*Data models and ETL processes

*Data warehousing concepts

• Proficiency in SQL for data validation

• Understanding of automation lifecycle and exception handling

• Test case design and execution

• UAT coordination and stakeholder management

• Strong communication and stakeholder management skills

• High attention to detail and analytical mindset

• Experience in data migration or transformation projects

• Knowledge of data quality and governance frameworks

• Experience testing RPA / workflows is a plus
  

Due to the volume of applications received, we will only contact shortlisted candidates. We may retain your personal data for as long as it is necessary to fulfil the purposes for which they were collected, or as required or permitted by applicable laws. Should you disagree, please contact our Data Protection Officer for more information on the retention and disposal of your personal data.

About GlobalFoundries 

GlobalFoundries isa leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com. 

Job Summary

The role is accountable for defining and driving enterprise strategy, platform governance, and system performance across GlobalFoundries IT. This role provides thought leadership, monitoring, and automation capabilities, ensuring scalable, standardized solutions that align with business priorities. The position operates at a high level of autonomy, influencing senior stakeholders and leading cross-functional transformation initiatives.

Responsibilities

• Own and drive enterprise performance and reliability of IT systems, including infrastructure, applications, network, and monitoring platforms, ensuring proactive issue detection and resolution
• Define, standardize, and govern processes across the lifecycle, ensuring alignment with best practices and global consistency
• Lead the design and integration of monitoring tools to enable automated event management, predictive alerting, and improved service resilience
• Architect and implement scalable automation solutions leveraging tools to enhance operational efficiency and reduce manual effort
• Drive Lean Six Sigma initiatives, including enterprise gap analysis, process definition, and value stream optimization to eliminate waste and improve effectiveness
• Provide governance and technical leadership, including application architecture, customization, workflow design, and release management
• Oversee end-to-end testing strategy (UAT, regression, post-release), ensuring quality, stability, and minimal business disruption
• Lead enterprise event and incident management transformation, ensuring timely response, root cause resolution, and minimized downtime for critical business systems
• Establish standards and oversight for system deployment, including OS installation, SOE image management, and enterprise configuration practices

Leadership & Impact

• Serve as a recognized SME and trusted advisor to senior leadership on strategy, platform capabilities, and digital transformation initiatives
• Lead complex, cross-functional programs and influence stakeholders across IT, Manufacturing, and Engineering organizations
• Build and develop organizational capability by mentoring team members and driving technical and functional excellence
• Translate strategic priorities into execution roadmaps, ensuring disciplined delivery and measurable business outcomes

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Computer Applications, or related field
• 10+ years of relevant experience in IT business analysis, ITSM, or enterprise systems
• Demonstrated experience leading large-scale initiatives, platform governance, and cross-functional transformation
• Experience with Lean Six Sigma and RCA methodologies

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. 

Asan affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. 

All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations. 

Key Responsibilities

• Work with business stakeholders to gather, analyze and document business requirements.
• Translate business needs into functional specifications, user stories, process flows and acceptance criteria.
• Act as a domain expert for insurance processes such as policy administration, underwriting, claims, billing, renewals, endorsements and customer servicing.
• Analyze insurance data to identify trends, gaps, risks and improvement opportunities.
• Use SQL to query databases, validate data, perform impact analysis and support reporting requirements.
• Collaborate with data analysts, developers, testers, architects and product teams to ensure successful delivery.
• Support requirement walkthroughs, sprint planning, backlog grooming, UAT and production validation.
• Create business process maps, data flow diagrams, BRDs, FRDs and other project documentation.
• Assist in data mapping, source-to-target analysis, data quality checks and reporting validation.
• Ensure solutions comply with business rules, regulatory requirements and insurance industry standards.
• Identify process improvement opportunities and recommend data-driven solutions.
• Support defect triage, root cause analysis and issue resolution during testing and implementation phases.

Job Requirements:

• Over 7 years of experience as a Business Analyst, preferably in insurance or financial services.
• Strong insurance domain expertise across one or more areas: Life Insurance, Health Insurance, Property & Casualty Insurance, Commercial Insurance, Claims Management, Policy Administration, Underwriting, Billing and Payments.
• Strong understanding of insurance workflows, business rules, forms, regulatory needs and operational processes.
• Hands-on SQL experience for data analysis, validation and reporting.
• Good understanding of relational databases, tables, joins, filters, aggregations and data quality checks.
• Experience in data analytics, reporting, dashboard requirements, KPI analysis and business insights.
• Ability to analyze large datasets and translate findings into business recommendations.
• Strong experience in requirement gathering, stakeholder management, documentation and UAT support.
• Experience working in Agile/Scrum environments.
• Strong written and verbal communication skills.
• Ability to work independently and coordinate with cross-functional teams.

• Application Support & Incident Management

• Level 1.5 / 2 Support

• Stakeholder & Vendor Coordination

Responsibilities

• Manage and resolve application incidents, service requests, and system issues within SLA timelines.

• Monitor application performance, interfaces, and batch jobs to ensure stable operation.

• Perform SQL queries and data analysis for troubleshooting and investigation.

• Support application deployments, system changes, and post-release validation.

• Collaborate with stakeholders and vendors for issue resolution and enhancements.

• Maintain documentation, user access, and support compliance activities.

Requirements

• Possess a Degree / Diploma in Computer Science / IT or equivalent

• 2–5 years of experience in application support, IT operations, or production support environments.

• Knowledge of application architecture, APIs, system integrations, and batch processing.

• Experience with ticketing and monitoring tools such as ServiceNow or Jira.

• Proficiency in SQL for troubleshooting and data analysis.

• Strong analytical, problem-solving, and root cause analysis skills.

• Good communication and stakeholder management abilities.

• Able to work independently and collaboratively within a team environment.

• Able to provide night support 2 - 3 times in a month (based on roster)

To apply please click on the APPLY NOW button or email your resume for faster processing:

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

☑ Good Bonuses

☑ Near MRT

☑ Family Friendly Environment

Job Description:

• Manage user access lifecycle including provisioning, modification, and de-provisioning across systems.
• Handle IAM service requests and incidents, working with IT and business teams to resolve access issues.
• Support access reviews and certification campaigns to ensure compliance with security policies.
• Maintain IAM documentation and audit reports aligned with standards such as ISO/IEC 27001 and guidelines from the Monetary Authority of Singapore.

Requirements:

• Degree in IT, Computer Science, or related field with 3–5 years of IAM or IT operations experience.
• Experience with IAM technologies, such as Microsoft Active Directory and Microsoft Azure Active Directory.
• Knowledge of IAM lifecycle and access control principles.
• Familiarity with ITSM tools and scripting, such as ServiceNow, PowerShell, or Python.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Reports To: Executive Chairman

Location: Singapore / Hybrid

About the Responsible FintechInstitute

The Responsible Fintech Institute is dedicated to advancing theconvergence of traditional finance (TradFi) and decentralized finance (DeFi)through regulated, compliance-centric infrastructure. We champion the"Finternet" strategy, advocating for responsible innovation,Real-World Asset (RWA) tokenization, and the safe deployment of emergingtechnologies like Agentic AI. A core part of our mission involves bridging thegap between digital asset platforms, regulatory bodies, and law enforcement tobuild a trusted global financial ecosystem.

Role Overview

This is a unique, accelerated-growth opportunity designed for ahigh-calibre early-career professional or an exceptional fresh graduate.Operating as a strategic right-hand and operational partner to the ExecutiveChairman, you will gain a front-row seat to executive decision-making and theglobal digital economy. This role requires a highly analytical, high-agencyindividual who is as comfortable managing complex strategic projects as theyare executing the day-to-day administrative and digital operations that keepthe Institute running. You will wear many hats—from driving high-priorityinitiatives and managing technical tools to owning our public communicationsand internal administration.

Key Responsibilities

Strategic Execution & Advisory

• Drive Core Initiatives: Support and track the progress of key Institute frameworks and concept papers, particularly those focusing on sovereign infrastructure architectures, compliant stablecoins, and RWA tokenization.
• Research & Executive Briefing: Conduct deep-dive research into Industry 4.0, Agentic AI, and global regulatory shifts, synthesizing complex findings into concise, actionable briefing materials for the Executive Chairman.
• Strategic Alignment: Act as an active sounding board and analytical partner, helping ensure that Institute projects align with the Finternet manifesto and compliance-first design principles.

Digital Product & ProjectManagement

• Project Coordination: Manage and support the end-to-end development cycles for proprietary digital utilities, platforms, and technical solutions designed by RFI.
• Cross-Functional Execution: Serve as the connective tissue between technical development teams, compliance experts, and external partners, ensuring clear documentation and smooth communication.
• Lifecycle Tracking: Monitor milestones, manage resource allocation, and proactively clear operational bottlenecks from the initial scoping phases through to beta testing and market launch.

Communications & EcosystemManagement

• Digital Presence & Content: Take ownership of the RFI website and social media channels. Maintain, update, and generate content that amplifies our strategic narrative, announces key initiatives, and engages our global audience of industry stakeholders.
• Ecosystem Engagement: Help manage communications and relationships with a high-level network of Executive Fellows, academic partners, international advisors, and joint venture collaborators.
• Bridge Law Enforcement & Crypto: Support the logistical and strategic coordination of dialogues, roundtables, and policy working groups connecting digital asset platforms with regulators.
• Executive Drafting: Prepare primary drafts for talking points, diplomatic correspondence, and strategic narratives for the Executive Chairman's engagements at international summits.

Operations & Administration

• Core Administration & Payroll: Manage the day-to-day administrative backbone of the Institute, including processing payroll, tracking expenses, and ensuring fundamental business operations run smoothly.
• Workflow Optimization: Streamline internal workflows by liaising with corporate service providers, PR teams, and accounting partners to ensure seamless operational compliance and efficiency.
• Event & Program Support: Assist in the operational planning and execution of global initiatives, including the Institute's flagship digital assets summits and executive training programs.
• Executive Leverage: Proactively manage the Executive Chairman’s schedule and commitments, anticipating needs and ensuring leadership focus remains on high-leverage activities.

Qualifications

• Experience: 0–3 years of professional experience. Backgrounds in management consulting, corporate strategy, technical project management, or high-growth startups are highly advantageous. Exceptional fresh graduates with strong internship pedigrees will be strongly considered.
• Education: Strong academic track record with a degree in Business, Economics, Computer Science, Engineering, Law, or a related discipline from a top-tier institution.
• Capabilities: Outstanding analytical horsepower. You possess the ability to deconstruct complex, ambiguous problems and build structured, logical solutions.
• Digital & Content Savvy: Experience with (or a strong willingness to learn) website content management systems (e.g., WordPress) and professional social media management (e.g., LinkedIn, X).
• Project & Admin Mindset: Strong organizational skills with a practical understanding of project management principles, a keen interest in digital product development, and the meticulousness required for administrative and payroll duties.
• Communication: Sharp, precise written and verbal communication skills. You can distill dense, complex information into clear, executive-ready insights.
• Mindset: High agency, adaptable, and self-directed. You are a rapid learner who thrives in a fast-paced environment and leaves their ego at the door, ready to take ownership of both high-level strategy and essential operational tasks.