Total 26 job vacancies by A-it Software Services Pte Ltd

1. Perform documentation work for secured and non-mortgage loans

2. Perform documentation checks within specified standards of credit quality and turnaround time and highlight deviations

3. Perform pre-disbursement compliance checks and highlight discrepancies and deviations

4. Complete Documentation Checklist for Disbursement/Activation and ensure standards & regulatory guidelines are complied with

5. Monitor compliance of special conditions on credit facilities offered and highlight deviations

6. Prepare letters varying terms and condition of credit facilities

7. Follow up on outstanding title deeds for safekeeping with law firms

8. Filing of source reports & media and arrange archival

Criteria

1. Degree in any discipline

2. Proficient in Microsoft Office (e.g. Excel, Word, PowerPoint)

3. Good interpersonal & communication skills

4. Fast learning and multi-task capability

5. Able to manage both internal & external stakeholders e.g. bankers, credit, lawyers/secretary

6. Can-do positive mindset

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions.e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2iPDPA.

Job Description

1. Work closely with Singapore Bank department head to ensure the internal communications strategies/executions align with business priorities and deliver a consistent tone of voice and communications style

2. Effectively communicate Singapore Bank department objectives, strategic areas and key initiatives as well as provide timely updates to employees

3. Develop and deliver communication plans that are specific to each request. Subjects include leadership communications, business objectives, key initiatives, employee engagement or latest developments.

4. Create fresh ways of message delivery (across content, channels and experiences) to communicate business objectives and deepen employee engagement

5. Work with relevant stakeholders to develop, edit and storyboard engaging content (including multimedia content such as full-length article, videos, banners, eDMs and infographics) that is relevant, personalized and targeted for employees

6. Develop and manage content calendar

7. Improve employee engagement through carefully curated activities

8 Manage and maintain event materials on the Intranet

9. Planning and executions of employee engagement activities (in-house) like volunteering opportunities, staff appreciation events, and initiatives focused on sustainability, diversity and inclusion etc

10. Preparation of Singapore Department monthly people analytics for reviews at SG Departmental and function level.

11. Event Management: Demonstrated experience running and organizing events is non-negotiable. Experience with large-scale corporate events (e.g., town halls, offsites, skip-level meetings) is a significant advantage.

12. Communication: Excellent verbal and written communication skills are essential.

13. Proactiveness: Candidate must be proactive, adapt to constant changes, and be comfortable with uncertainty.

14. Role is based in town and travel to other locations is required.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions.e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2iPDPA.

We are seeking a highly motivated Corporate Sales and Solutioning specialist to join Cash & Trade team as a Trade Portfolio Manager on contract basis. This role is ideal for a professional with experience incorporate banking and a strong understanding of trade finance products. The successful candidate will work closely with Sales Managers to service a portfolio of commodity clients and contribute to the growth and efficiency of our trade business.

1. Responsibilities:

- Work closely with internal stakeholders such as Sales Managers, Product Managers, Relationship Managers and Operations throughout the sales cycle for various trade products, including Documentary Trade, Commodity& Structured Trade, and Open Account Trade (Accounts Receivable Purchase and Supply Chain Finance).

- Support the management of a portfolio of commodity clients, ensuring effective trade utilization and working to deepen client relationships to drive asset and revenue growth.

- Proactively manage client expectations, gather feedback on service quality, and collaborate with internal stakeholders to continuously improve the overall client experience.

- Perform daily, weekly, and/or monthly reporting tasks, and assist with business implementation and maintenance-related activities.

- Proactively manage risks and controls within the scope of responsibilities.

2. Requirements:

- 3-5 years of relevant experience in corporate banking

- Experience in Documentary Trade, including Commodity and Structured Trade Finance is a plus

- Excellent written and verbal communication skills are essential

- The ideal candidate is a strong team player with good interpersonal skills.

- Highly organized and task-oriented, with the ability to effectively prioritize and execute tasks.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions.e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2iPDPA.

Responsibilities:

1. Assist Product Owner to lead the Agile team and deliver the product road map required to support the business growth.

2. Acquire in-depth understanding of business processes to articulate use-cases/user-stories for identified features/capabilities for the platforms.

3. Work in agile framework and be accountable for delivery of product build road map by ensuring that platform road maps prioritized against business are published regularly.

4. Engage key stakeholders periodically to refine business requirements and work towards maximizing the product value based on the feedback

5. Collaborate with squad members to deliver wireframes, user journeys, and product backlog, and other artefacts as needed to support technical design and development.

6. Be responsible for modification and enhancements of existing products to address emerging business/market, user or regulatory needs

7. Collaborate with stakeholders to gather and analyze business and system requirements. Translate the requirements into user stories, detailed test plans/cases, ensuring all functionality aligns with business needs and project goals.

8. Perform other project administrative tasks such as handling of presentation decks for senior management, assisting in organizing inception workshops, regional stakeholder managements (PSC) etc

9. Coordinate with various key stakeholders to prepare UAT Test cases and review of test results based on targeted deliverables. Liaise with vendors or other departments to ensure testing is complete and results are documented and filed.

10. Develop SIT test scenarios and perform system testing based on test plans.

11. UAT support and coordination: Support user acceptance testing by coordinating with end users, gathering feedback.

12. Process Improvement – Analyze business processes and workflows to identify areas for improvement. Continuously refine QA processes, incorporating best practices for efficiency and effectiveness.

13. Facilitate cross-functional collaboration between product, development, and business stakeholders to ensure alignment with the product roadmap.

14. Ability to work both independently and collaboratively within a fast-paced team environment, managing tight deadlines and evolving priorities

Key requirements:

1. Candidate should possess at least bachelor’s degree in business management, IT, Science,Mathematics, Engineering or Digital Innovation.

2. At least 2-3 years of experiences, preferably in Banking domain.

3. Resourceful and possess strong analytical skills

4. Proficient with Microsoft Office applications

5. Experience in using JIRA and Confluence, SQL. Familiarity with Agile project delivery methodologies will be considered favourably.

6. Good attitude, pro-active and independent with a team player mentality

7. Eager to take on challenges, driven and motivated to grow

8. Strong communication, negotiation and stakeholder management skills to ensure the product roadmap and features are well presented and buy-in obtained from stakeholders.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“This isin partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions.e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2iPDPA.

You will lead / support efforts to scale and shape a comprehensive learning ecosystem that embeds a strong Tech Risk mindset across our technologist population. You will lead / support the design, delivery, and continuous enhancement of trainings, scenario-based modules, peer-learning forums, and digital-first campaigns in alignment with the Tech Risk Culture (TRC) framework.

You will also be responsible for in-house creativeexecution and copywriting of related internal communications, translating complex risk concepts into engaging multimedia assets without reliance on external creative agencies.

Key Responsibilities

1. Curriculum Strategy & Design

- Core Tech Risk Culture Content: including Tech Risk Culture Statement & Behaviours, Red Lines, Accountability Framework,
Tech Risk KPIs, RISE Framework, 3 Lines of Defence, etc.

- Scenario-Based Learning: Lead / support development and rollout of Tech Risk case-study modules.

- Tech Risk Culture Training: Support thecontent development or refresh with a focus on Tech Risk topics.

2. Delivery & Execution

- Directed Unit Learning: Partner with Tech Unit leads to tailor ongoing, role-based learning (e.g. Workplace Hygiene, Desired Behaviours, Risk Appetite, Accountability & Ownership) and track completion.

- Social & Peer Learning: Curate and facilitate monthly incident-based learning sessions, turning real-world case studies into collaborative knowledge exchanges.

3. Digital & Campaign Management

- E-Learning & Gamification Platform:Leverage gamification engine and e-learning authoring tools to deploy digital learning at scale and measure platform engagement.

- In-House Creative Production:Independently design, develop, and deploy a wide range of visual and multimedia communication assets (e.g., eDMs, digital signage / lift banners, infographics, SharePoint / microsite content, and short-form videos).

- Copywriting: Draft compelling, jargon-free, and behaviourally informed copy for internal campaigns, newsletters, and leadership talking points that resonate with a highly technical audience.

- Internal Marketing: Support marketing and communications campaigns to reinforce key learnings and call out desired riskbehaviours.

4. Measurement & ContinuousImprovement

- KPI Tracking: Define and monitor adoption, knowledge-retention, and behaviour-change metrics across all learning streams.

- Feedback Loops: Solicit learner feedback, conduct periodic content audits, and refine modules iteratively to stay aligned with evolving Tech Risk Culture priorities.

Qualifications & Experience

- 10+ years in corporate Learning & Development,
Internal Communications, or equivalent.

- Proven track record designing and scaling adult learningprograms – especially scenario-based, behavioural science–informed,and risk-related curriculum.

- Good working knowledge of digital learning tools: LMSplatforms, gamification engines, e-learning authoring software (e.g., Articulate Storyline), email-marketing systems, and intranet content management systems (e.g., SharePoint).

- Experienced in Corporate Communications, Internal Comms, or Digital Marketing, with a strong portfolio demonstrating self-produced visual and written campaigns.

- Good understanding of risk frameworks (3 Lines of Defence, RISE, KPIs) and change management best practices.

- Strong stakeholder management skills; comfortable partnering with senior technologists, risk leaders, and sponsors.

- Hands-on proficiency with creative design and multimediatools (e.g., Adobe Illustrator, Photoshop, Canva, Figma, or videoediting software).

- Excellent copywriting and editorial skills, with the ability to adapt tone and voice for different internal channels and leadership personas.

- Experience in applied behavioural science or equivalent would be an advantage.

Core Competencies

- Strategic Learning Design:Translate complex risk concepts into compelling, bite-sized learningexperiences.

- Creative Execution & Storytelling:Ability to independently craft visually appealing and engaging narratives.Skilled at using visual design and storytelling as tools to reduce"friction-cost" and cognitive load for the learner.

- Behavioural Science Application:Leverage nudge techniques, scenario realism, and social proof to drive mindset shifts.

- Data-Driven Mindset: Use analytics and learner feedback to continuously optimize content and delivery.

- Collaborative Leadership: Build high-performing L&D teams and foster cross-functional partnerships.

- Change Advocacy: Act as a visible champion for Tech Risk Culture, inspiring technologists to own and sustain safe practices.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

Product Designer, Enterprise Design Team

Product Designer

The Product Designers we really want to hire deliver real value to real users. In other words, they design stuff that gets built. If you are passionate about bringing simplicity to complex information systems — we have a challenge for you.

What you'll be doing

You'll spend most of your time trying to simplify very complex products and ideas. It may be an uphill battle, but it's worth it. If you succeed, your designs will enable thousands of people to serve millions of our customers better.

Here's what your week might look like

• You’ll work closely with designers & collaborating with engineers and stakeholders to make sure we are heading in the right direction when it comes to design systems & standards

• You will work with product manager and the tech lead.

• Participate in user testing

•You will meet stakeholders from different departments and articulate your ideas clearly.

• To prepare for those meetings you'll need to check the latest relevant data.

Here are the experience and skills we'd love you to have

• You're an end-to-end designer: you can turn high-level requirements into well-posed problem statements, wireframes, prototypes or Powerpoints for the management teams.

• You should have a strong working knowledge designing for mobile apps (iOS and Android)

• You can talk confidently and clearly about design and build lasting relationships with our stakeholders.

• And you're not afraid to improvise—to think on your feet—when required.

• You can brainstorm the next big thing one moment and still tweak pixels right before launch.

• You have the ability to prioritise

• You work smart and are ready to improve processes.

• You have enough curiosity to stay savvy about industry and UX trends.

• You have confidence in your ideas and the ability to communicate them clearly.

• You follow through—when built, your designs actually look and work like they should. You monitor products after launch and are ready to suggest improvements.

Bonus points

• You actively contribute to the UX community.

• You're kind of a behavioural science geek.

• You have personal pet projects you work on for fun in your free time.

• You have experience with Agile methodology and financial products in Treasury domain is ideal

Your team and career
You will be part of the Bank’s enterprise design team.

·       The Enterprise Design Team is redefining what great internal tools look like—designing collaborative platform that enables Bank’s employees to work better, faster, and with greater confidence.

       Behind the scenes, the team understands how important it is for a proper design process and system to be in place before great things can happen.

About Bank

Bank is a leading financial services group in Asia. We are headquartered in Singapore, with a growing presence in Greater China, Southeast Asia and South Asia.

We were named the Best Bank in the World by Global Finance in August 2018—the first Singapore and Asian bank to receive this honour.

We want our customers to Live more, Bank less. And we want to make banking invisible.

Every day, there’s a lot more to explore, experience and enjoy—and a lot less time to do it in. That’s why we’ve created banking that’s fast, natural, effortless.
Banking that’s with you wherever life takes you, instead of taking you away from life. So you can enjoy a lot more life, with a lot less bank.

About the design team

Hi, we are the Bank’s user experience design team

We create digital products that deserve to be built because they solve real problems in an impactful way with empathy.

How we design

We go beyond numbers

Every dollar means something. No one actually wants money. We want what it can give us. So we acknowledge that money is not really about money. We inject emotion into our products to go from transactional to magical.

We have one profound idea

Because ambiguity is the enemy of good user experience. What is our unique value proposition? Would adding another feature dilute the idea or make it stronger?

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

Candidates must have

1) Knowledge and experience in data centre facility management
2) Strong understanding of critical infrastructure systems (power, cooling, fire suppression)
3) Proficiency in managing and liaising with data centre landlords and vendors

Job description

• Possess good knowledge of data centre operation tasks and duties.

• Perform day-to- day data centre / computer operations duties (key management, escorting vendors, facilities infrastructure checks, degaussing, routine checks, desktop & laptop management)

• Strong ability to support activities in data centre and computer rooms

• Ensure data centre physical security procedures are followed strictly.

• Prompt escalation of incidents following the standard incident response procedure & track till closure

• To generate reports to management

Requirements

• Minimum 1 year Data Centre operations experience preferable in a team.

• Experience working in a high-pressured environment with 24x7 on-call responsibilities

• Strong understanding of incident, problem and change management procedures based on ITIL best practices

• Experienced in supporting Data Centre vendors, out-sourcing vendors.

• DCIM knowledge and usage (CA DCIM preferred)

• Ability to multi-task and proficient in Microsoft Office applications; Excel & PowerPoint

• Good written and verbal communication skills

• Highly motivated and self-driven

• An analytical and inquiring mind to derive innovative solutions.

• Ability to work independently and in a team

• Those who have experience working in data centre operations in financial institutions will have an advantage.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

Candidate must be able to understand/ read Chinese as he/she needs to generate Chinese quotations.

Job Description

Responsibilities:

1. Preparation of policy illustrations and client presentation materials for insurance specialists

2. Provide support to Insurance Specialists for new business and policy servicing transactions. This includes, but is not limited to, coordinating medical appointments with clinics, submitting required documentation to insurers, processing payment advice, and engaging with internal and external stakeholders to advance various transactions

3. Preparation of policy review packages for incepted policies

4. Execute administrative tasks, including document printing, binding, and the arrangement of local and international courier services

5. Offer cross-support for Wealth Planning trust administration as needed.

Requirements:

1. Minimum of 3 years’ relevant experience within Bancassurance or Insurance Brokerage environments

2. Strong interpersonal skills with the ability to communicate effectively with diverse stakeholders

3. Demonstrated ownership of outcomes and a strong drive to achieve personal and professional objectives

4. Well‑developed organizational abilities, with effective project coordination and management skills

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

Duties and Responsibilities

As part of the Premier Service Unit servicing the bank’s key VIP trade clients, to effectively perform day-to-day business operational activities which includes meeting both internal and external stakeholders’ expectations in terms of quality and turnaround time:

1. Processing of Trade Finance applications including issuance and advising of Letter of Credit, Bank-to-Bank Reimbursements, Export Negotiations, etc.

2. Adherence to the processes, procedures and guidelines established under the Standard Operating Procedure (SOP) and Process Risk Maps (PRM)

3. Maintain risk & controls measures as per the established standards and minimize operational losses

4. Identify and implement improvements to processes and/or procedures to increase productivity and control risks

5. Support the team with ad-hoc projects such as system enhancements and bug fixes

Requirements

a) Degree holder with a major in banking/finance and/or prior banking experience with system knowledge of IMEX/ELCY/GTC/ICE Trade/Contour

b) Inspiring individual, great work ethics and conceptual team player with problem solving abilities

c) An articulate and outgoing personality

d) Applicants with prior project management, process improvement and trade finance experience are highly advantageous

e) Capable of effectively working under pressure and meeting tight deadlines

f) Innovative and willing to accept challenges in a dynamic environment

g) Excellent written and spoken skills

h) Strong relationship building and management skills

i) Strong customer and business focus with a keen awareness of risk and fraud control

j) Excellent Microsoft office suite skills

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

We are seeking an experienced Cyber Log Management & SIEM Engineer (Contract) to support our cybersecurity operations team. The ideal candidate will have strong hands-on experience in log management, SIEM administration, Cribl data pipeline handling, and security data lake integration, alongside a solid understanding of Identity and Access Management (IAM) principles within the Authentication, Authorization, and Accounting (AAA) framework.

This role involves reviewing and mapping log event requirements, onboarding new log sources into SIEM, analysing data field mappings, liaising with system owners, and troubleshooting log data issues to maintain high-quality visibility across security monitoring systems.

Key Responsibilities

• Develop and refine detection logic for identity threats within SIEM, UEBA, or XDR platforms using MITRE ATT&CK and ATT&CK for Identity frameworks.

• Collaborate with application teams and log source platform owners to review custom application logs, assess compatibility for security monitoring, and facilitate their onboarding into SIEM platforms and data lakes.

• Define log parsing, normalization, and enrichment requirements to ensure high-fidelity data onboarding for developing new use cases and threat detection content.

• Work closely with IAM, SOC, and Threat Intelligence teams to integrate behavioral analytics and intelligence-driven detection methods.

• Perform log source onboarding to SIEM, including parsing, data field mapping, and validation.

• Work with stakeholders to identify and document log event requirements based on use cases and detection needs.

• Design and implement log ingestion pipelines using Cribl for data transformation, enrichment, and routing to SIEM and the data lake.

• Conduct regular log reviews to ensure completeness, accuracy, and compliance with cybersecurity monitoring coverage requirements.

• Collaborate with infrastructure and application teams to resolve log transmission and formatting issues.

• Maintain and update log source onboarding documentation, data dictionaries, and parsing logic.

• Support and advise on AAA monitoring (Authentication, Authorization, and Accounting) for identity systems such as Active Directory, PAM, and SSO.

• Participate in troubleshooting and triage for log collection or ingestion incidents affecting visibility or detections.

• Work closely with SOC analysts, threat detection engineers, and platform engineers to ensure high-quality log data and detection fidelity.

• Continuously enhance log visibility, hunting processes, and automation pipelines in alignment with Bank’s Cyber Defence and Data Governance Frameworks.

Required Skills and Experience

• 3–6 years hands-on experience in cyber log management, SIEM operations, or security data engineering.

• Proficient in SIEM (log parsing, DSM configuration, rule tuning, AQL queries).

• Experience with Cribl Stream or equivalent data pipeline tools.

• Familiarity with data lake architectures and security data integration concepts (e.g., Splunk Data Lake, AWS S3-based security data stores).

• Strong grasp of Identity Access Monitoring and AAA frameworks, particularly around authentication and authorization logs.

• Demonstrated experience in log data standardization and field mapping (e.g., CEF, JSON, syslog formats).

• Working knowledge of Linux, network protocols, and syslog mechanisms.

• Practical experience working with custom log sources, data normalization (CEF, JSON, Syslog), and event schema mapping.

• Excellent analytical and communication skills for liaising across technical and operations teams.

• Strong collaborator across technology and business domains, with excellent written and verbal communication skills.

• Experience with SIEM correlation rules and detection use cases.

• Familiarity with Cribl Edge deployment or streaming telemetry pipelines.

• Understanding of MITRE ATT&CK coverage mapping through log data.

• Relevant certifications such as IBM QRadar Certified Specialist, Splunk Core Certified Power User, or CompTIA Security+ / GIAC GCIA.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

·      Minimum 6-10 years of experience in MSSQL Database Administration.

·      Perform production support administration tasks including proactive monitoring, maintenance and on-call support to ensure availability and performance requirements are met.

·      Involve in operational automation process that covers monitoring, maintenance and standard changes.

·       Provide root cause analysis for problems and take action to mitigate future errors.

·      Support the operations team in capacity planning, volumetric analysis, execution of database change requests.

·      Serve as a technical expert for project teams throughout the implementation and maintenance of assigned projects.

·      Monitor and refine processes, procedures, and systems to optimize operational stability and / or integrity and recommends and / or implements improvements.

·      Demonstrate the ability to write complex shell scripts for operational maintenance and automation.

·      Experience in upgrade and patching database instances across multiple Database Management Systems with minimum disruption to application.

·      Hands on experience in troubleshooting on patching issue and raise case with vendor, follow up for fixing.

·      Basic knowledge of Linux operating system (RedHat) and basic commands.

·      Coordinate with application team on decision and schedule to patch.

·      Prepare the documents to raise Change Request.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

Key Responsibilities

• Develop robust test scenarios to ensure all scenarios (positive, negative, edge, error, end to end etc) are tested
• Develop proper test plan and strategy (front-end/back-end), test timeline and expected test results
• Execute manual and automation test cases
• Plan and request for test data/devices required for testing
• Flagging out issues/defects timely and resolving it with stakeholders (business users, technology team, channel teams, development teams etc) timely before launch
• Reporting and documenting on testing progress (how many test cases completed/failed/run/defects closed out)
• Ensure compliance with testing processes, systems and procedures
• Adhere to quality standards and procedures
• Experience in digital banking testing of mobile/internet banking preferred.

Key Requirements

• Candidate should possess at least bachelor’s degree in business management, IT, Science, Mathematics, Engineering or Digital Innovation.
• At least 2-3 years of experiences, preferably in Banking domain.
• Resourceful and possess strong analytical skills
• Proficient with Microsoft Office applications
• Experience in using JIRA and Confluence, SQL.
• Familiarity with Agile project delivery methodologies will be considered favourably
• Good attitude, pro-active and independent with a team player mentality
• Eager to take on challenges, driven and motivated to grow
• Strong communication, negotiation and stakeholder management skills to ensure the product roadmap and features are well presented and buy-in obtained from stakeholders.

Angeline Aw Kwee Choo (R24125869)

A-IT Software Services Pte Ltd

EA License No: 24C2345

Core Responsibilities

·      Perform administration functions on the different Output Management systems namely Report2Web (R2W) and Remote Print Manager (RPM) systems.

·      Perform 24x7 on-call support for trouble shooting and problem determination on Output related incidents and problems pertaining (but not limited) to administration and support.

·      Oversee the daily operational procedure for the printing/enveloping vendor.

·      Liaise and coordinate Output Management requirements to the different groups and users subscribed to the Output Management systems and printing/enveloping vendor.

·      Identify, analyse, and recommend methods of problem resolution for the department and develop documentation for staff and management reference.

·     Perform management of Output Management’s vendors setting standards and streamlining processes to ensure smooth report publishing and print operations.

·      Participate in audit and compliance reviews involving Output Management systems and print operations.

·      Perform outsourcing review and due diligence on new and/or existing printing/enveloping vendors to ensure vendor’s solvency and soundness.

Automation, Program Development, and Infrastructure Support

·      Assess departmental automation needs and identify solutions to eliminate repetitive tasks and manual interventions.

·      Develop and maintain existing scripts and programs to automate Output Management operational processes.

·      Perform technical evaluation and analysis of existing and new systems and assess their potential for automation/implementation.

·      Continually improve the end-to-end infrastructure design and flow of the R2W system and printing/enveloping process by working with vendor, technical support and operation teams (internal and external)

Project Management

·      Perform project management role on Output Management driven projects and initiatives.

Participate in projects and initiatives requiring/involving Output Management support.

Angeline Aw Kwee Choo (R24125869)

A-IT Software Services Pte Ltd

EA License No: 24C2345

Responsibilities:

• System Analyst is responsible for leading team of developers, managing the system development, implementation and support of Cards related applications on the mainframe platform
• Responsible for the understanding and contributing to the technical solution from design through to code level.
• Work closely with business users in all change requests, analyze and review enhancements for compatibility and adhere to operating guidelines.
• Responsible to come up with the solution and estimation for all business requirements and change requests.
• Lead a project & change request team to implement solution that meet business requirements and are in alignment with organization's business objectives.
• Work with vendor on estimations, high level solution, estimations and end to end functional deliveries
• Hands on manager to guide development team on functional and technical issues
• Responsible for modifying existing programs when required.
• Ensure project documentation is done up in accordance to bank standards
• Coordinate with internal teams and vendors to resolve application and system functional issues
• Ensure appropriate standards and procedures are adhered to during the development process to support quality deliverables.
• Execute tasks related to project / change request / maintenance request
• Support SIT and UAT issues and queries.
• Work with SA on the SIT and UAT defects to triage and resolve.
• Work with business on the parameter setup and provide guidance.
• Recommend and execute improvements to process.
• Partner with testing team to review the test strategy and brief on Business requirements.
• Execute tasks related to project / change request / maintenance request
• Ensure project documentation is done up in accordance to bank standards
• Ensure appropriate standards and procedures are adhered to during the development process to support quality deliverables.
• Troubleshoot, debug and provide production system support

Angeline Aw Kwee Choo (R24125869)

A-IT Software Services Pte Ltd

EA License No: 24C2345

Bank Working hours (Work 5 & ½ days per week)

Monday to Friday: 8:10am – 5pm (Monday to Friday)   

Saturdays; Half day morning

Note: Additional Monthly allowance will be added to basic salary.

Work locations (You can choose which location to work)

• Prefer candidates who have banking work experience in customer service.

JOB DESCRIPTION:

1. Job Purpose

To deliver outstanding and professional service to Bank’s Wealth segment customers who visit Bank Branches or their banking needs.

To ensure a seamless and differentiated customer journey for our Banking customers with the intent to deepen customer relationship and business sustainability.

2. Key Accountabilities

• First Touch (Face of Bank) to receive and welcome customers.

• Digital Advocate to educate customers to bank digitally

• Drives Service Excellence focusing on customer satisfaction- customer wait time, problem resolution, customer feedback and error rates.

• Provides one-stop banking experience in relation to non-cash related banking services -account opening/servicing request, application processing, Digi-banking and cards related request etc.

• Collaborates with team members and working partners for problem resolution.

Able to work on Saturdays.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345