• Ensure accurate policy details (validity, policy number, coverage) input to prevent rework or manual corrections to achieve higher STP rates.
• Cross-check different system.
• Document preparation task including merge, split documents in one submission by determine the policy benefits and provider types.
• Optimize workflows based on high volume claims and achieve it within same day turnaround time.
• Liaise with and follow up with claimants, policyholders and agents on outstanding requirements (if any)
• Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep) to achieve claims business objectives.
• Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices.
• Any other ad-hoc assignments assigned by supervisor.
Interested candidates, please email your resume to annasee@recruitexpress.com.sg
Anna See Sing Yee
CEI Reg R25157535
Recruit Express Pte Ltd
EA License No: 99C4599
We regret that only shortlisted candidates will be contacted