Total 94 job vacancies by SGS

- Provide technical support to internal customers.
- Arrange internal training across different department or team.
- As a technical auditor to assess the operation.
- In charge of regulations / buyer programs and standards monitoring.
- Coordinate inter-Lab activities and also analyze the corresponding results
- In charge of complaint case handling regarding on technical issues.
 

We are seeking a detail-oriented and analytical Lab Technician to join our Chromatography Laboratory in Ho Chi Minh, Vietnam. As a key member of our team, you will be responsible for conducting various chromatographic analyses, maintaining laboratory equipment, and ensuring the accuracy and reliability of test results.

• Receive and review testing orders, SOP’s and instruction before conducting testing
• Perform tests in a professional and safe manner; ensure that tests are carried out in accordance with testing orders, SOP and clients' instruction; record all raw data.
• Keep tools, chemicals and consumables in good conditions by storing at proper places.
• Keep the work area tidy, clean and safe. All assigned equipments, environment conditions, reagents, worksheets,...must be recorded correctly.
• Ensure day-to-day compliance in HSE & Quality management system (SOP, forms, guidelines, equipment calibration, ISO17025, etc.) and escalate potential operation risk.
• Keep Lab Team leader/Supervisor informed on daily basis or as required about the progress of the testing and report any problems identified when performing tests
• Study and propose to his/her supervisors for improvement daily activities
• Perform other tasks assigned by the Lab Team leader/Supervisor/Manager

• Receive samples and register on the system. Encode and take photos of samples. 

• Understand customer's requirements about test items, create sample delivery by choosing test item, test method, unit, LOD/LOQ, test matrix, and make sure test items are performed by proper labs (Chemical Lab, Micro Lab, Heavy Metal Lab.)… or registration form (if the tests are subcontracted) basing on application form/quotation/client's request for each order for team leader review. 

• Send order confirmation and update to relevant teams if there are any updates from clients to have proper actions. 

• Follow up the results tested by subcontractor and have proper actions.  

• Prepare PI and input orders to BOSS. Handle invoicing process and money collection (via bank accounts or cashier). 

• Track orders and provide information requested by clients. 

• Input order information into job management file for controlling productivity, revenue...  

• Comply with QHSE policy & Quality management system (SOP, forms, guidelines, ISO17025, etc.). 

• Cooperate with other teams to reach revenue target, transfering better service for customers.  

• Other duties as requested by team leader/ CS Supervisor. 

Role's Objective
Fully following work procedure and timely & well control related document and job record.
Provide excellent customer services to satisfy clients’ need.
Be able to manage on-process order status.
Skill of dealing with variable & challenging situations. 

Specific Responsibilities
Sample pick up request.
Give guideline to client how to fulfill a test application form
Check Test Application Form of many buyer testing programs & sample size; and follow-up with client on the missing.
Register job into company software 
Clarify unclear information of testing program with Key Account Manger
Prepare Proforma Invoice (PI) (understand Sales quotation & test assignment of job) & send to client.
Check client payment status (contract or in advance) & updated report release status
Handle client queries (collect information/ advice from related team(s))
Handle client complaint
Handle internal query on order status.
Provide correct PI to Admin team for invoicing
Deliver company service to client 
Able to satisfy client's need within scope of job
Willing on handling a new request/ procedure.
Able to cooperate with other teams (ex: Lab, Reporting, Sales) in order to satisfy client's requirement. 
Will be received client's complaint & in front of challenging situations.
Able to deal with hard situation & have skill to soften it & seek for a solution to maintan client's retention.
Other duties upon requested

• Lead and/or support lead auditor on RBS audit schemes (e.g. RBA, SMETA, WRAP, etc)
• Making relevant decisions concerning the audit process 
• Ensure effective delivery of audits in line with RBS Global Procedures and any Scheme requirements or client SOPs
• Meet agreed turnaround times for reporting and other deliverables
• Respond to client enquiries on technical matters
• Present a professional image in all dealings with clients and auditees
• Promote the SGS approach and services at seminars and through presentations and articles
• Provide technical input to back office and sales teams as required
• Technical review of reports from other auditors
• Active development of relationships through existing networks and contacts. Remain up-to-date with current thinking and client expectations in this field; establish and maintain a network of stakeholders including NGOs, industry bodies and related contacts; attend public and client-led conferences; read news related to their topic of interest
• Ensure full compliance with the Company’s Code of Integrity & Professional Conduct and Impartiality Policy and encourage others do so
• Cooperate fully with any investigations in relation to Quality issues or Integrity where required
• At all times, adopt a safe behaviour by exercising due regard for their own health and safety and that of colleagues and clients, in line with the Company’s policies and procedures
• Witness other auditors for effectiveness of auditing to ensure that competence is maintained
• Maintain and develop own skills and knowledge both technologically and in the field of management system and standards as part of continuous professional development (CPD) where appropriate
• To provide commercial referrals to Sales and Marketing department and assist in the company business budget achievement
• Perform any other responsibilities as assigned by his / her manager

Join our Environment Team and play a key role in delivering environmental compliance and marine inspection programs across a diverse range of projects. This position offers a unique blend of fieldwork and office-based analysis, with a strong focus on marine environments.

You’ll be responsible for supporting our marine compliance program and infrastructure inspection works through field surveys, analysing data, and delivering high-quality reports, with guidance from the Environmental Manager.

The key duties of the position include:

• Deliver environmental compliance surveys in line with regulatory and client requirements
• Conduct fieldwork, including operating vessels and environmental monitoring equipment
• Analyse and interpret data, maintain databases, and prepare technical reports
• Support the planning and coordination of field programs
• Collaborate with internal teams to deliver environmental and infrastructure projects
• Liaise with clients, regulators, and stakeholders as required
• Support the delivery of marine compliance programs and infrastructure inspections
• Deliver environmental and infrastructure projects to a high standard

• Performs the test in compliance with the clients provided manuals and SOP's
• Performs a  regular checking of the equipments to be used (calibration and verification compliance)
• Keeps abreast of the updated test standards and procedures
• Communicates with Customer service staffs for any unclear information that will affect the testing
• Communicates with Report team for all information related to test results
• Monitors the testing deadlines/due dates as specified in the test request
• Ensures that the consumables required for testing are readily available for testing and properly monitored in terms of inventory level
• Performs correlation test/proficiency tests when needed
• Ensures that the equipments being used are properly cleaned and maintained
• Maintains laboratory documents/records in compliance with ISO 17025 principles
• Ensures that the tests being done are performed in compliance with the company's Integrity principles
• Other tasks as maybe assigned

Primary responsibilities:

• To perform the general clerical disciplines within the Division.

• Provide support to the various departments on administrative functions.

Specific responsibilities:

• Prepare customer details for new customer creation

• Prepare supplier details for new supplier creation

• Prepare & create sales orders in the order management system

• Generate sales invoices for customers

• Prepare and create purchase requisitions

• Typing and Printing of reports and certificates.

• General administration for the smooth running of the Division

• Perform any other tasks when required from time to time.

Requirements:

• Min GCE “O” Level

• Proficient in Microsoft Office

• Able to work independently and multitask.

• Team player with a passion for customer service.

• Meticulous with good interpersonal skills.

• Able to communicate effectively in English, both written and oral.

• Able to interact with all levels of management.

• Works well under pressure, challenges the status quo.

• Acts quickly and decisively.

• Good business acumen and results-oriented.

Primary responsibilities:

• Support the Coordinator / Manager in planning, organizing and controlling day-to-day operations to meet clients’ requirements and timelines

• Coordinate and monitor inspection activities to ensure smooth execution from order to credit

• Identify opportunities to improve operational efficiency and support business growth

Specific responsibilities:

• Support daily operational coordination and ensure timely execution of inspection activities

• Ensure effective implementation of the Division’s Quality System

• Optimize utilization of inspectors and resources to meet operational demands

• Coordinate sourcing and onboarding of subcontractors, ensuring qualification and readiness before assignment

• Plan and schedule inspection work efficiently, managing changes and urgent requests as required

• Ensure proper maintenance and calibration of equipment and tools

• Review and verify inspection reports, ensuring accuracy and timely submission

• Monitor inspection job status from order to credit and follow up on any delays

• Support handling of new client requests and operational enquiries

• Support sales and business development activities from an operational standpoint

• Monitor inspector performance and highlight any performance gaps

• Identify training needs and support development of inspectors

• Maintain clear communication with clients, inspectors and internal stakeholders

• Perform any other tasks as assigned by the superior

Requirements:

• Degree in Engineering or equivalent

• At least 3–5 years of relevant experience in operations / coordination / inspection environment

• Able to work in a fast-paced and dynamic environment with multiple priorities

• Strong coordination and organizational skills

• Able to handle operational challenges and make timely decisions

• Good interpersonal and communication skills with clients and internal teams

• Detail-oriented with strong sense of responsibility

• Able to work independently and take ownership of assigned tasks

• Able to manage multiple activities simultaneously and meet tight deadlines

• Familiar with quality management processes and inspection workflows

• Customer-focused with strong service mindset

Primary responsibilities:

• Responsible for reviewing and approving of Controlled Goods regulated by Competition & Consumer Commission of Singapore (CCS) under Consumer Protection (Safety Requirements) Regulations.

• Responsible for reviewing and approving of electrical and electronics products under Product Certification Scheme (PCS).

Specific responsibilities:

Operations

• Responsible for reviewing and approving new COC, renewal and modification applications for controlled goods in the scope of expertise designated by Competition & Consumer Commission of Singapore (CCS).

• Responsible for reviewing and approving new COC applications for electrical and electronics products under Product Certification Scheme (PCS) in the scope of expertise with respect to the same scope for controlled goods.

• To maintain records and documents of the certification application.

• To handle enquiries on CCS controlled goods.

• To assist the Senior Certification Engineer in the daily operations.

• Any other duties as assigned.

Business Development

• Answer customer enquiries regarding departmental services and processes.

• Active pursuit of potential base and forward opportunity leads to Certification Manager.

Requirements:

• Minimum Diploma in Electrical & Electronics Engineering or a related field

• 2 years of related industrial experience

• Experience in international or national standards an asset

• Strong business acumen and able to take decisive actions in managing people and operations independently, while ensuring business competitiveness

• Ability to influence decisions and actions in dealing with internal and external stakeholders

• High level of integrity, ethics and compliance with legislature and internal company policy

• Written and verbal proficiency in English

Primary Responsibilities:

Calibrate various pressure, mass, force, torque, temperature, and dimensional instruments in laboratory and onsite environments as assigned.

Specific Responsibilities:

• Calibrate precision instruments and generate error-free calibration certificates
• Liaise with clients on technical issues and respond to feedback promptly
• Maintain accurate draft report formats and templates in accordance with laboratory standards
• Assist in developing and extending new calibration scope to expand service offerings
• Improve calibration productivity and efficiency through adoption of enhanced systems and methods
• Build and foster collaboration with internal teams to ensure effective service delivery
• Maintain laboratory Quality Management Systems, including ISO 17025 compliance
• Conduct timely troubleshooting and provide customer support as required
• Maintain good housekeeping at workstation and designated areas
• Uphold SGS reputation and safety standards, exercising due regard for health and safety of all personnel
• Perform additional responsibilities as assigned by management

Primary Responsibilities:

• Deliver and maintain outstanding client services, exceeding service level expectations
• Attend to client enquiries and provide quotations promptly
• Promote and sell services, including new SGS products and offerings

Specific Responsibilities:

• Process purchase orders, delivery orders, and manage equipment scheduling for delivery, collection, and calibration
• Maintain and update client database and follow up on outstanding payments
• Recall equipment from clients and manage timely troubleshooting and support
• Identify and act upon client feedback and reported issues, liaising with sales, operations, and KAM teams
• Expand business relationships and proactively retain key customers through regular engagement
• Identify new business opportunities and forward leads to the sales team for follow-up
• Build and foster collaboration with internal teams to ensure seamless service delivery
• Ensure availability to customers and provide extra-mile support when required
• Maintain awareness of market trends and the voice of the customer
• Promote a positive image of SGS and comply with the Code of Integrity and Professional Conduct at all times
• Adopt safe behaviour and exercise due regard for health and safety in accordance with SGS policies
• Perform any other duties as assigned by Management

Primary responsibilities:

• To perform the general clerical disciplines within the Division.

• Provide support to the various departments on administrative functions.

Specific responsibilities:

• Prepare customer details for new customer creation

• Prepare supplier details for new supplier creation

• Prepare & create sales orders in the order management system

• Generate sales invoices for customers

• Prepare and create purchase requisitions

• Typing and Printing of reports and certificates.

• General administration for the smooth running of the Division

• Perform any other tasks when required from time to time.

​​​​​​​

Primary responsibilities:

• Responsible for reviewing and approving of Controlled Goods regulated by Competition & Consumer Commission of Singapore (CCS) under Consumer Protection (Safety Requirements) Regulations.

• Responsible for reviewing and approving of electrical and electronics products under Product Certification Scheme (PCS).

Specific responsibilities:

Operations

• Responsible for reviewing and approving new COC, renewal and modification applications for controlled goods in the scope of expertise designated by Competition & Consumer Commission of Singapore (CCS).

• Responsible for reviewing and approving new COC applications for electrical and electronics products under Product Certification Scheme (PCS) in the scope of expertise with respect to the same scope for controlled goods.

• To maintain records and documents of the certification application.

• To handle enquiries on CCS controlled goods.

• To assist the Senior Certification Engineer in the daily operations.

• Any other duties as assigned.

Business Development

• Answer customer enquiries regarding departmental services and processes.

• Active pursuit of potential base and forward opportunity leads to Certification Manager.

​​​​​​​

Primary responsibilities:

• Support the Coordinator / Manager in planning, organizing and controlling day-to-day operations to meet clients’ requirements and timelines

• Coordinate and monitor inspection activities to ensure smooth execution from order to credit

• Identify opportunities to improve operational efficiency and support business growth

Specific responsibilities:

• Support daily operational coordination and ensure timely execution of inspection activities

• Ensure effective implementation of the Division’s Quality System

• Optimize utilization of inspectors and resources to meet operational demands

• Coordinate sourcing and onboarding of subcontractors, ensuring qualification and readiness before assignment

• Plan and schedule inspection work efficiently, managing changes and urgent requests as required

• Ensure proper maintenance and calibration of equipment and tools

• Review and verify inspection reports, ensuring accuracy and timely submission

• Monitor inspection job status from order to credit and follow up on any delays

• Support handling of new client requests and operational enquiries

• Support sales and business development activities from an operational standpoint

• Monitor inspector performance and highlight any performance gaps

• Identify training needs and support development of inspectors

• Maintain clear communication with clients, inspectors and internal stakeholders

• Perform any other tasks as assigned by the superior