The Billing & Operations Executive will serve the Revenue Assurance function, ensuring that all billable services delivered by consultants are accurately validated, approved, and converted into invoice ready revenue.
The role safeguards billing integrity by reviewing timesheets against contract terms, monitoring purchase orders, maintaining accurate deployment and rate records, and preparing complete billing documentation for Finance within invoicing timelines. It bridges Operations and Finance to prevent revenue leakage, minimize disputes, and ensure timely invoicing.
The position also provides visibility on billability and utilization risks, strengthening revenue governance and ensuring earned revenue is captured accurately and on time.
1. Timesheet Validation and Billing Control
Review consultant timesheets for completeness and accuracy against contract terms and billing models.
Verify billable days, proration, leave, holidays and overtime before billing cutoff.
Follow up on discrepancies and track client approvals to ensure no missed billable days.
2. Billing Readiness and Revenue Assurance
Conduct weekly billing readiness checks prior to month end.
Prepare complete billing packs for Finance, including approved timesheets, billing summaries, rate verification, proration and PO validation.
Ensure invoices can be issued without rework or clarification.
3. Purchase Order Monitoring
4. Deployment and Contract Data Management
Maintain accurate records of deployment details, billing rates, contract duration, approving managers and work arrangements.
Ensure alignment across Operations, Finance and Account Management.
5. Billability and Utilization Monitoring
6. Contract and Rate Governance Support
7. Reporting and Operational Insights
Prepare monthly billability summaries, approval trackers and revenue readiness reports.
Provide structured insights to support revenue planning and QBR preparation.
8. Process Improvement and Automation
Enhance billing trackers and workflows.
Leverage Excel tools to improve accuracy, efficiency and visibility across the billing cycle.
Domain Skills
1. Billing and Revenue Operations Management
Ability to validate timesheets, calculate billable days, proration and overtime accurately.
Strong understanding of billing cycles and invoice readiness processes.
2. Contract Interpretation and Commercial Compliance
Ability to interpret contract terms, billing models, rate cards and change requests.
Ensure billing aligns with agreed commercial terms and client requirements.
3. Purchase Order and Revenue Control
Competency in monitoring PO balances, expiry dates and renewal requirements.
Ability to prevent revenue blockage due to PO insufficiency.
4. Data Management and Operational Governance
Maintain accurate deployment records, billing rates, approval workflows and contract data.
Ensure consistency and audit defensibility across systems and trackers.
5. Utilisation and Billability Analysis
Ability to track non billable days, bench periods and utilisation trends.
Identify revenue risks and anomalies using structured data review.
6. Financial and Numerical Accuracy
Strong numerical aptitude with high attention to detail.
Ability to perform rate verification, proration calculations and billing reconciliation.
7. Excel and Operational Reporting
Proficiency in Excel including lookups, pivot tables, data validation and basic automation.
Ability to generate structured billing and revenue readiness reports.
What are we looking for?
Diploma in Business Administration, Accounting, Finance, Operations Management, or related discipline.
Good working knowledge of Microsoft Excel.
Min 3 years of experience in operations, PMO, billing coordination, staffing coordination, service delivery support, or similar operational roles.
Experience handling timesheets, billing validation, invoicing preparation, or revenue related processes.
Experience working with multiple stakeholders such as Account Managers, Finance, HR, or client representatives.
Experience in manpower outsourcing, IT services, consulting, or resource augmentation environment.
Exposure to contract terms, rate cards, purchase order management, and commercial compliance processes.
Experience preparing operational or revenue reports using Excel, including lookups and pivot tables.
What do we offer in return?
Fun working environment
Employee Wellness Program
To work in Singapore Government Agencies projects
We provide structured development framework and growth opportunities. (We are a “SHRI 2025 Gold winner” in “Learning & Development; Coaching & Mentoring”)
Why you'll love working with us?
If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. We believe your success is our success.
Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at careers@activate.sg
Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.
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