Total 545 Senior Executive level Quality Assurance / Control job vacancies

Job Overview

We are seeking an experienced Business Analyst to support digital and system initiatives within a structured and compliance-driven environment. This role involves managing projects from requirements gathering through to implementation, ensuring solutions meet business objectives, operational needs, and regulatory standards.

This is a hands-on role suited for candidates who are comfortable working across the full project lifecycle and engaging stakeholders across business, IT, and vendor teams.

Key Responsibilities

End-to-End Delivery

• Manage assigned initiatives across the full project lifecycle, from requirements analysis to implementation and post-go-live validation
• Ensure requirements are clearly defined, documented, and delivered as expected
• Act as the key point of contact for business stakeholders throughout the project

Business Analysis & Requirements

• Gather and analyze business needs, operational workflows, and system requirements
• Translate requirements into clear functional and non-functional specifications
• Facilitate workshops and discussions to align stakeholders on scope and solution approach
• Maintain structured documentation suitable for audit and governance requirements

Compliance & Governance

• Ensure solutions align with data protection, security, and regulatory requirements
• Support projects in environments with strong governance and audit expectations
• Work with stakeholders to incorporate compliance considerations into system design

Vendor & Solution Engagement

• Support evaluation and selection of system solutions, including fit-gap analysis
• Participate in RFP and vendor evaluation processes where required
• Work closely with vendors to ensure solutions meet business and technical expectations

Testing & Implementation

• Define test scenarios, acceptance criteria, and validation approach
• Support testing phases such as SIT and UAT
• Assist in issue tracking, resolution, and deployment readiness
• Support post-implementation validation and transition to operations

Requirements

Experience

• Minimum 5 years of experience as a Business Analyst in IT or system implementation projects
• Experience working in structured or compliance-driven environments such as financial services, government, healthcare, or similar
• Proven involvement across the full project lifecycle, including testing and implementation

Skills

• Strong requirements gathering and documentation skills
• Familiarity with SDLC methodologies (Agile, Waterfall, or hybrid)
• Ability to engage stakeholders across business, IT, and vendors
• Good analytical and problem-solving skills
• Able to work independently and manage priorities effectively

Good to Have

• Experience with enterprise systems or vendor solutions (e.g. ERP, CRM, POS, or similar platforms)
• Exposure to vendor selection, RFP processes, or system implementation projects
• Certifications such as CBAP, CCBA, or Agile-related certifications

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Descriptions:

Corporate Taxation

Support clients on taxation services as follows:
-Preparations of clients’ corporate tax computations
-Preparations of ECI and Form C/C-S and the filings to IRAS
-Preparations and filings of withholding taxes to IRAS
-Research on various tax matters
-Any other ad hoc works related to corporate tax

Qualifications

• Bachelor's degree in Accountancy, Finance, or a relevant field with professional certification.
• Min 2 years of tax experience in a professional services or accounting firm.

We welcome qualified candidates who are/have:

 Responsible and ethical

 Highly motivated with the drive to excel

 Able to multi-task and meet tight deadlines

 Good interpersonal skills with positive attitude

 Diligent, meticulous in work and willingness to learning

Monday - Friday
Location: Marsiling

Job Responsibilities

• Perform quality inspections and quality control activities for manufactured parts and products
• Identify and place non-conformance products on hold for review and disposition
• Prepare and maintain quality documentation, reports, and Certificates of Conformance (COC)
• Review mill certificates, NDE reports, and work orders before production
• Conduct in-process inspections, audits, and supplier quality checks
• Use measuring tools such as vernier calipers, micrometers, thread gauges, and other inspection equipment
• Record inspection results accurately and report quality issues to supervisors
• Support root cause analysis and corrective actions for quality issues
• Coordinate with production, sales, planning, and suppliers on quality-related matters
• Assist in internal and external QHSE audits and training activities
• Ensure compliance with API, ISO, ASME, and customer quality standards
• Follow workplace safety and quality procedures at all times
• Perform other duties assigned by supervisor

Requirements

• O-Level or equivalent qualification
• Minimum 3 years of relevant QA/QC inspection experience in manufacturing environment
• Familiar with machining processes such as turning, milling, boring, and drilling
• Knowledge of API, ISO, ASME, and related quality standards
• Able to use measuring instruments and gauges accurately
• Experience with thread gauges and thread inspection is an advantage
• Basic knowledge of Microsoft Office, Excel, and Power BI preferred
• Good communication and teamwork skills
• Able to work independently and handle documentation accurately

Interested candidates please WhatsApp me at +65 6509 0823 or send in your resume to willie.goh@swiftsearchglobal.com

https://wa.me/6565090823

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

• Manage customer feedback and complaints by coordinating investigations with department heads and facilitating family conferences to ensure proper service recovery
• Respond promptly to concerns and follow through on resolution to maintain service quality standards
• Compile and submit monthly KPI reports and quarterly updates on service excellence initiatives and progress
• Prepare abstracts and consolidate supporting data for award submissions and recognition programmes
• Collect, analyse, and interpret customer feedback data to identify trends and drive continuous service improvement

Requirements
Bachelor degree in any discipline
Proficient in MS Office

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599

Raffles Place

ASAP to end Dec 2026

8.45am to 6.15pm (Mon to Fri)

• Attached to Financial Compliance Department
• Review and investigate all transaction alerts generated by Transaction monitoring system
• Timely review of ad-hoc escalated review from other functional units within the AML team.
• Communicate with relevant business line and other functional units to provide AML and transaction monitoring advisory, expertise and all transaction monitoring matters
• Due Diligence and background check on suspicious cases/alerts
• Ensure timely escalation of alerts, and escalate suspicious transaction reports (STRs) appropriately
• Contribute and maintain KRI (Key Risk Indicators) for Transaction monitoring Team
• On an adhoc basis, may be involved in other FCC related work as assigned

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Description:

-Evaluating the company’s product specifications and examining them with customer requirements

-Setting quality assurance compliance objectives to achieve the targets.

-Ensuring product compliance with project specifications

-Directing workers engaged in tests and tabulating the data relating to product quality for compliance

-Maintaining and setting up documentation and control procedures.

-Monitoring performance by collecting relevant information and preparing statistical reports.

-Determining relevant quality associated training requirements and delivering training.

Job Requirement:

-Candidates must possess at least a Professional Certificate/NITEC, Diploma, Advanced/Higher/Graduate Diploma or Degree in QA/QC/Building/Engineering

-Prior experience related to construction Industry

-Good Knowledge of construction quality control/assurance

-Ability to work in cross-functional team environment

-Independent & able to work under pressure

-Willing to work for alt Saturday

-Candidates with more relevant experience may be considered for a more senior position.

Other Information:

Working Location: Project Based Allocation

Role:

You will be facilitating immigration work, mainly on Singapore Permanent Resident and Singapore Citizenship applications. You will be responsible to develop and maintain the most up-to-date knowledge in Singapore inbound immigration regulations and policies to offer high-quality service to our clients with a keen eye for detail to perform with high work accuracy.

Responsibilities

• Manages immigration applications for clients relating to Singapore Citizenship and other applications etc

• Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission

• Advise clients on accurate documentation and provide advisory to them based on a deep understanding of Singapore inbound immigration regulations and policies

• Understand clients’ backgrounds and write cover letters to best present their profiles

• Ensure high work accuracy is delivered in all applications to the government bodies

• Provide exceptional customer experience and maintain high standards of service

• Attend to clients' queries and the completion of the formalities during and after post-submission within Company’s response time

• Updating and maintaining respective tracking sheets accurately in an organized and timely manner

• Any other duties assigned by Management

Requirements

• Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent

• Strong communication skills with Chinese client and good written English skills

• Prior client management experience is required

• Preferably with at least 2 years of experience in customer facing & handling large volume of document . Client and project management experience is a plus

• No prior immigration experience is required as on-the-job training will be provided.

• Good time management skills & must be able to handle a high volume of digital documents

• Ability to plan workload and meet deadlines

Working hours:

Mon to Fri 9am - 6.30pm ( Hybrid Available )

JOB DESCRIPTION

Ride on the wave of Industry 4.0! Join STYL Solutions in the forefront of using Fintech and IoT technologies for smart city/nation transformation.

Headquartered in Singapore with R&D center in Vietnam, STYL Solutions designs, develops and supplies hardware, software and integrated solutions for applications in payment, loyalty management, location tracking, self-service operation, telemetry. Our market segment coverage extends from financial services, retail, mass transit, education to social services markets in Singapore and South Asia Pacific.

Our vision is to use Fintech and IoT to create smart and efficient cities that enhances Quality of Life through convenience and healthier living.

JOB RESPONSIBILITIES

• Handle quality issues arising from market feedback by collaborating closely with factories, suppliers, and engineering teams to identify root causes and drive technical or design-related improvements.
• Lead the investigation and analysis of product and component quality problems; conduct root cause analysis and propose effective Corrective and Preventive Actions (CAPA).
• Track and ensure the timely implementation and proper closure of CAPAs through cross-functional collaboration.
• Oversee management of non-conforming parts and coordinate with suppliers to implement corrective quality improvements.
• Review and assess assembly factory process work instructions, inspection protocols, and test plans for compliance with regulatory standards and customer requirements.
• Support and conduct on-site audits, and follow up on continuous improvement initiatives.
• Prepare quality plans, inspection standards, and documentation to meet client and project-specific quality requirements.
• Define and develop appropriate test methodologies and inspection criteria based on product design and manufacturing processes.
• Compile and deliver failure analysis (FA) reports to customers, including detailed root cause findings and recommended corrective actions.
• Apply quality tools (e.g., QC 7 tools, Pareto Chart, Fishbone Diagram, 5 Whys, PDCA Cycle) for structured problem-solving and trend analysis.
• Maintain accurate and comprehensive quality records and reports to ensure traceability, compliance, and process stability.

JOB REQUIREMENTS

• Degree in Engineering or related field, preferably in Electronics, Mechatronics.
• Minimum 5~10 years of experience in Quality or Process Engineering in a manufacturing environment.
• Strong knowledge of quality systems, tools, and methodologies, including 8D, Fishbone, Pareto, 5 Whys, and PDCA.
• Hands-on experience in component quality control—electronics, electromechanical parts, plastics, or metals.
• Ability to read technical drawings and define inspection standards.
• Proficient in MS Office and basic data analysis; capable of using statistical methods to interpret quality trends.
• Strong analytical and organizational skills; attention to detail with a results-oriented mindset.
• Effective verbal and written communication skills in both English and Chinese (to handle our Chinese supplies/ vendors) is preferred.
• Capable of preparing technical reports and communicating with internal and external stakeholders.
• Experience working with ISO management systems is preferred.
• Reliable, trustworthy, and willing to engage directly in on-site problem solving.

• Develop customer proposals, commercial documents, and solution presentations tailored to project needs.
• Build and maintain strong working relationships with strategic customers across utilities, advanced manufacturing facilities, industrial operators, and project partners.
• Coordinate closely with internal specialists to align technical capabilities, service support, and customer expectations.

Requirements:

• Degree in Chemical engineering or equivalent
• At least 3 years of B2B sales experience in industrial or environmental solutions.
• Proactive mindset with a balance of strategic thinking and practical execution.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Assist Manager to coordinate and make arrangement of department activities assigned and manage a group of Laboratory Technicians.
• Assist in technical transfer of new product e.g. analytical method transfer, verification and validation.
• Ensure sampling, analytical and stability test procedures are followed and schedule is met.
• Manage change control for Quality Control Laboratory.
• Check all analytical data and ensure electronic data security and storage.
• Revise/update documents whenever necessary.
• Preparation of product/key raw materials quality trend and stability test data.
• Check all records for maintenance, checking and calibration of analytical instrument.
• Check records for preparation, control of laboratory reagent, reference standard, retention sample and all logbooks.
• Prepare release/reject of raw material, packaging material and in-house produced material.
• Assist in Investigation and resolution of all events, out-of-specification cases, out-of-trend, data invalidation, complaints and prepare report.
• Prepare, facilitate and involve as SME for both customer and regulatory authorities’ audit.
• Review of laboratory system and documentation and propose improvement to meet customers and regulatory authorities’ requirements.
• Training of laboratory staff to increase awareness for GMP as well as data integrity.
• Support the execution of the LIMS project to meet target schedule.

Requirements :

• Degree in Chemical related field
• Strong oral and written communication in English
• Ability to work as a team in department.
• Good communication and collaboration skills to work with cross-functional teams.
• Working experience in Laboratory related field is preferred.

Job Summary

We are looking for an experienced Senior Control and Software Engineer to lead the architecture, design, and implementation of advanced control systems and embedded software for next-generation Solid State Transformers (SST), high-power grid-tied inverters, and large-scale renewable energy integration platforms.

You will drive technical innovation in medium- and high-voltage power electronics for applications including data center electrification, utility-scale renewables, microgrids, EV charging infrastructure, and smart grid systems. This senior role involves end-to-end technical ownership—from control strategy definition and system modeling to real-time software implementation, validation, and field deployment—while mentoring junior engineers and influencing technology roadmap decisions.

Key Responsibilities

· Lead the development and optimization of real-time control algorithms for Solid State Transformers (multi-stage, multilevel, and resonant topologies) and grid-connected inverters operating in both grid-forming and grid-following modes.

· Architect and implement robust embedded software and firmware (C/C++) for DSP, FPGA, and multi-core microcontroller platforms, ensuring high-performance bi-directional power flow, fault management, and seamless grid interaction.

· Define and execute system-level modeling and simulation strategies using MATLAB/Simulink, PSCAD/EMTDC, or similar tools; drive automatic code generation and model-based design workflows for production systems.

· Lead renewable energy integration efforts, including PV, wind, and energy storage systems, with advanced techniques such as virtual synchronous machines (VSM), hierarchical power management, droop control, inertia emulation, and compliance with stringent grid codes (IEEE 1547, IEC 61727/62116, Grid Code requirements).

· Oversee Hardware-in-the-Loop (HIL), Power-Hardware-in-the-Loop (PHIL), and Controller Hardware-in-the-Loop (CHIL) testing campaigns; lead performance validation, stability analysis, and certification activities.

· Provide technical leadership across cross-functional teams (hardware, systems, test, and firmware) on protection schemes, communication architectures (IEC 61850, Modbus TCP, DNP3, OPC-UA), cybersecurity, and functional safety.

· Mentor and guide junior control/software engineers; conduct design reviews, establish best practices, and drive continuous improvement of the control software platform and architecture.

· Identify and solve complex technical challenges related to harmonics, resonance, grid disturbances, renewable intermittency, and high-power SiC/GaN-based converters.

· Contribute to R&D strategy, intellectual property (patents), technical publications, and product roadmap planning to maintain technology leadership in SST and renewable integration.

Required Qualifications

· Master’s or PhD in Electrical Engineering, Power Electronics, Control Systems, or a related field (PhD strongly preferred).

· 7+ years of hands-on industry experience in control and embedded software development for high-power power electronics, with direct involvement in inverters, DC-DC converters, or Solid State Transformers.

· Demonstrated expertise in:

o Advanced control techniques (Model Predictive Control, resonant controllers, adaptive control, PLL/synchronization algorithms, dq0-frame and stationary-frame control).

o Real-time embedded programming (C/C++, RTOS, bare-metal) and FPGA firmware (VHDL/Verilog).

o Model-based design and automatic code generation workflows.

· Strong background in power electronics modeling, renewable integration, microgrid systems, and grid compliance testing.

· Proven track record of leading technical deliverables from concept through to successful product deployment or field operation.

Take the next step in your career with us.

Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge.

We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs.

Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary:

The Senior Specialist Analyst is responsible for leading business requirements gathering and documentation, performing requirement and system analysis, design user-centered solutions that align to our standards and ensure intuitive, accessible, and seamless experiences for all users, performing testing, assisting in the quality assurance process, and managing user acceptance testing. This role will reside in the IT Product Direct-To-Consumer Team, working with IT and business departments across the organization to gather and understand the detailed & complex requirements.

Work with other Product Owners and Scrum Teams members to support the execution of those requirements.

Job Duties:

• Understand the business needs across numerous departments as well as end-to-end IT process.
• Develop and maintain Stakeholder management and Scope management.
• Lead interview sessions and requirements gathering meetings with stakeholder groups in order to perform effective analysis of the business’ needs and requirements.
• Oversee and collaborate with broader project and IT teams to ensure understanding and acceptance of the business requirements.
• Understand current state business processes, identify enhancement opportunities, negotiate changes across business and technology teams, and deliver as-is and future state process documentation.
• Develop and deliver appropriate material to communicate business requirements including, but not limited to, a Backlog of User Stories, Gap Analysis, Data Mapping, Wireframes/Prototypes, User Flows and Report Templates and Requirements Templates.
• Develop and distribute User Acceptance Test (UAT) Plan, including test scenarios, coordinate and manage user acceptance testing.
• Conduct user research, including interviews, surveys, and usability testing, to inform design decisions.
• Lead/Mentor other Senior Specialist Analyst fostering skill development and knowledge sharing.

Knowledge, skills and abilities:

• Bachelor’s Degree, related to computer information systems or equivalent.
• 5+ years of relevant Business Analysis experience, including leadership experience in Business Analysis.
• 5+ years of relevant experience in the Insurance industry.
• Strong understanding and experience in the Waterfall and Agile (Scrum) Software Development Life Cycle (SDLC) framework.
• Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Knowledge and understanding of Business and Process Analysis best practices, techniques and tools.
• Strategic, analytical and logical thinker with excellent organization skills and proven planning, problem solving, leadership and decision-making skills.
• Excellent written, oral, and interpersonal communication skills.
• Ability to understand and gather complex business requirements, map out technical solutions, and help develop and manage defined timelines.
• Ability to multi-task and adapt to shifting priorities, demands, and tight timelines using analytical and problem-solving skills.
• Ability to work both independently and as an integral member of a team.
• Ability to work collaboratively with business representatives, Subject Matter Experts (SMEs) and technical teams and project managers on development projects during all phases of the SDLC.
• Experience in UX Design and related tools (Figma) and concepts (HTML, CSS) is added advantage.

Working at Allied World

Our team of over1,700 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:

• Instant membership in the Allied World Family — a global network of colleagues who will support your career journey

• A manager who will help you build your career through a structured coaching program

• Access to a full suite of learning and development tools and resources

Global Presence

We are headquartered in Bermuda, with offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Melbourne, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.

To learn more, visit awac.com, or follow us on Facebook at facebook.com/alliedworldhttp://facebook.com/alliedworldand LinkedIn at linkedin.com/company/allied-world.

Responsibilities

• Ensures all construction activities are completed prior to taking up the system for commissioning.
• Prepares and plans the deployment of workers to fulfill the commissioning schedule.
• Ensures the preparation of procedures and guidelines for systematic commissioning and start-up of equipment.
• Initiate and manage the commissioning by Coordinating between the company and OEM.
• Highlight operational issues with regards to machinery and equipment.
• Ensure that OEM meets the Contractual agreement accordingly.
• Audit work site regularly and ensure that proper housekeeping is adhered to.
• Supervise onsite commissioning activities
• Coordinate work with other Trades
• Prepare and maintain commission records of site observations, testing processes and checklist.
• Track and review progress through HAT meetings.
• Attend progress meeting to keep up status and close issues with customers.
• Ensures that all safety and precautionary requirements and procedures are followed during the commissioning process.
• Compile and update commissioning report/ records.
• Assist with Identification and set right commissioning and malfunction issues.
• Access the requirements of special tools and equipment required for commissioning and initiate procurement if required.
• Review the tools and equipment used for Safety and Efficiency.
• Develop and update RA accordingly and enforce on-site and conducted weekly safety briefing with supervisors and workers.

Requirements

• Degree or Diploma in Naval Architecture/Structural/Marine/Electrical/Electronic Engineering or other electrical/offshore/electronic related studies.
• Naval Institute Trained
• Shipboard or Preferably 3 years or more of working experiences in similar capacity.
• No experience can be considered for junior role.
• Knowledge of Class requirements & Quality Standard requirements
• Trade Dependent.
• Must be able to understand Marine/Electrical & Automation Systems Equipment related schematic & arrangement drawings
• Knowledge and skills in Marine/Electrical & Automation systems equipment's operational requirements.
• Adequate Computing Knowledge as well as use of Microsoft Office and e-mail.

Other Information

• Location: Benoi Road (Island-wide transport provided)
• 5 days work week
• Working Hours: 7.25am-5pm 

• Prepare quality reports, perform process audit, develop & implements quality assurance standards, policies, processes & controls.
• Able to Liaise & resolve with customers on quality related issues.
• Data Compilation, Co-ordination and facilitation of all internal and external audits, re-certification of ISO 9001

The successful candidate will be:

• Assisting in business development activities to build a steady pipeline of opportunities and wins
• Planning and executing the day-to-day activities of IT audit and data assurance engagements for a variety of clients
• Evaluating the design and effectiveness of IT controls, IT governance practices supporting the client’s business and operations and data quality of the client’s systems
• Identifying and communicating value adding recommendations on IT risk management issues and performance improvement opportunities to clients
• Identify, sell / cross-sell and deliver IT and cyber related opportunities such as cyber assurance and attestation (SOC 1/2/3), project assurance, IT policy and governance reviews, emerging technology risks
• Coaching, mentoring and providing guidance to staff on career and personal development
• Having opportunities to broaden own development and greater exposure to relevant services within the Assurance and Risk Consulting Team

The ideal candidate should:

• Possess a recognized degree in a Technology related field, such as Information Technology, Accountancy/Commerce/Business with a major in Information Systems, Computer Science, or Engineering (Electronics/Computer)
• Have minimum 3 years of experience in SAP/ERP audit work, including IT controls testing and data assurance work
• Other relevant certifications such as CISA will be advantageous have knowledge of the systems development lifecycle, information security, and IT management
• Have good communication, analytical and problem-solving skills as well as the ability to work independently and in a team environment
• Possess strong project and client management abilities
• Be willing to travel locally or regionally
• Possess excellent written and oral communication skills with the ability to present ideas and results to technical and non-technical audiences, which include audit committees and senior management
• Be innovative and resourceful with strong interpersonal, organisational, presentation and report writing skills, have a naturally inquisitive mind and be able to think “outside the box”
• Must be proficient in both spoken / written English and Japanese to communicate with our clients, including Japanese clients.