Job Summary
Reporting directly to the Global Head Bancassurance and working closely with the Global and market Insurance teams . This role will be responsible for helping set the strategic direction for insurance growth and planning the initiatives to ensure our strategy, processes and investment priorities are aligned with the leadership vision & direction.
Responsibilities
Overall
The purpose of this role is to lead the development of innovative health, wellness, and insurance propositions for our retail banking customers across individual and SME segments.
This role sits at the intersection of financial services, health ecosystems, and digital platforms, and will focus on creating customer-centric solutions that integrate insurance protection, preventive wellness services, and digital health experiences.
The successful candidate will drive product strategy, ecosystem partnerships, and end-to-end delivery, helping to build differentiated value propositions that improve customer engagement, support healthier lifestyles, and generate sustainable revenue growth.
To achieve this, the role holder is required to perform the following:
Product strategy and proposition development
• Refine the strategy and roadmap for health, wellness, and insurance propositions within the bank’s overarching health and wellness proposition.
• Identify opportunities to integrate health and wellness (across protection, prevention and digital health) into core banking products and segment propositions and journeys.
• Expand the ecosystem of value-added health & wellness capabilities – conduct market scan and key trends, identify and support partnership builds with key ecosystem players.
• Conduct market analysis, analyse customer behaviour, and competitive benchmarking across banks, insurers, and health-tech platforms.
• Develop concepts and supporting business cases to drive innovation and portfolio growth.
End to end delivery and market enablement
• Work closely with country and Group bancassurance, segment, distribution and other product teams to deliver proposition elements from design to development and launch. Lead partner integrations and joint go-to-market initiatives working closely with the partners, countries and other stakeholders as applicable.
• Manage product backlogs and prioritise development with partners based on business impact and customer value.
• Collaborate closely with One Delivery as appropriate to deliver digital health capabilities and roadmap alignment, including ideation and support execution as appropriate.
• Establish relevant frameworks and cadences to build market roadmaps in alignment with Group and country strategy and aspirations.
Commercial Performance & Growth
• Focus on and lead delivery of key financial outcomes for health including financial and non-financial (e.g. milestones, client engagement) metrics. Lead performance management discussions with relevant stakeholders.
• Revenue Growth/Value Drivers: Year-on-year growth in GWP & Value Driver metrics generated from health, wellness, and insurance propositions.
• Segment Penetration Rate: Percentage of various segments who take up insurance or wellness add-ons through the platform.
• Revenue/Income [Product Profitability]: Income & Net profit margin of health and wellness products, after accounting for development, integration, and operational costs.
• Product Mix / Cross-Sell Ratio: Number of additional products or services sold per health and wellness customer, indicating success in deepening relationships.
• Market Share: SCB market Share of health and wellness-linked financial products within the target market compared to competitors.
• Work closely with Retail Analytics, Digital Sales and Marketing (DSM) and other relevant stakeholders, including insurance partners to develop analytics models to sharpen segmentation and targeting. Any experience in these subject areas will be helpful.
• Develop monetisation strategies for health and wellness capabilities ensuring data-led refinement of existing capabilities and development of future roadmap.
Stakeholder Management
• Support strategic C-suite communications which can take the form of board papers, strategy decks or Management Team updates.
• Ability to work across multiple teams including technology, marketing, operations, and compliance
• Experience managing external partners and vendors
• Strong communication and presentation skills
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Displays awareness and understanding of the regulatory frameworks in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Work closely with risk, legal, and compliance teams to implement appropriate governance frameworks.
Key Stakeholders
Internal
• Global Head, Global Head, Wealth Solutions, Retail Products, Data & Analytics
• Global Head, Bancassurance
• Country WRB Heads
• Country Bancassurance heads
• Country Banca teams
• Group Segment, Products Heads
• Support Functions – CFCR, OTCR, COO, Legal, Finance, GIA
External
• Insurance partners
• Health and wellness ecosystem / capabilities partners
• Consulting firms and research partners
Our Ideal Candidate
• 12+ years of experience preferably in product management, proposition development, or innovation experience
• Experience in at least one of the following sectors will be preferred:
• Health insurance
• Insurtech or digital health
• Banking or financial services
• Employee benefits or wellness platforms
• Proven track record of project management in launching new products or ecosystem partnerships
• Strong strategy/analysis skills: Background in management consulting with a track record of progression/ project leadership and experience delivering digital strategy transformation projects for financial services
• Ability to problem-solve effectively across a wide range of topics and can synthesize and present complex issues/strategic choices in a C-suite relevant manner.
• Ability to adapt and work effectively in a matrix organization with a high degree of initiative and strong ability to meet key responsibilities with limited direction and oversight.
• Strong collaboration, consensus building, problem resolution and communication skills are a prerequisite.
• Energy and a desire to succeed; follows through on commitments; pushes self and others to deliver exceptional results.
• Relationship building & influencing – able to build strong relationships across internal and external stakeholders.
Role Specific Technical Competencies
• Demonstrates Partnership Management skills
• Strong sales and relationship management skills
• In-depth understanding of Insurance
• Microsoft Office Suite (primarily excel, powerpoint)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
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