Total 10,222 Customer Service job vacancies

Service Delivery Manager (SDM) / Maintenance Sales – Commercial

Are you a people person and has a passion to provide solutions along with good service? Are you a leader with excellent analytical and communication skills?

We are looking for an exciting and dynamic goal chaser to support our Service Delivery Team. Working closely with our sales team, the successful candidate shall ensure and manage key client’s satisfaction while refining delivery processes to meet KPIs.

This is a client facing role that provides incentives for growing our post sales / managed service revenue. You will also supervise day to day operations of the helpdesk for optimal resource management.

When you join our team, we will prepare you for success. You will receive training as well as on-going development to prepare you for that career advancement you are looking for. So, come join us!

The Service Delivery Manager is a client facing role pertaining to post sales / service matters.

The Responsibilities:

· Maintaining positive relationships with key customers

· Coordinate with EU and Acct Manager to ensure all Post Sales expectations are in line

· Coordinate with service team and Account Manager to ensure all information is provided. If not all information is provided, he/she will ensure we acquire all information required

· Conduct regular reviews (for key accounts) with end users

· Coordinate with the Sales Team to ensure post sales revenue continue to rise

· Manage service delivery for existing and potential clients; both locally and regionally

· Identify and develop customer service procedures, policies and standards

· Understanding the needs and requirements of clients, and moving to meet those needs proactively

· To actively contribute to the growth of existing clients and the generation of new businesses

· Review and assess customer service contracts

· Oversee the achievement and maintenance of agreed customer service levels and standards

· Review customer complaints and work with related teams to provide resolutions

· Liaise with company management to support and implement growth strategies

The Pre-Requisites:

· The ability to really listen to customers

· Candidate must possess at least Diploma or equivalent in any field.

· Minimally two years of experience in the AV / IT industry

· In-depth knowledge of customer service principles and practices

· Proficiency in MS Office applications

· Can demonstrate a good level of negotiation and communication skills, both internally and with external clients

· Ability to write and speak good English

· Positive attitude and incredible work ethics

Role Overview:

We are seeking an experienced and resilient Cloud Services Delivery Director to lead our Agency Tenant Facilities Management (ATFM) cloud operations team. In this role, you will be the driving force overseeing tenant workloads across the Government Commercial Cloud (GCC) environment, with a primary focus on AWS architecture.

Key Responsibilities

ATFM Cloud Operations & Service Management

• GCC Environment Management: Establish, maintain, and supervise highly available, scalable, and resilient AWS infrastructure hosting critical tenant agency applications within the GCC framework.
• Day-to-Day Operations Support: Lead the ATFM engineering team in simplifying and running routine IT infrastructure operations for various government tenant agencies.
• Automation & Monitoring: Implement robust monitoring, logging, and alerting systems using automation (e.g., Ansible) and infrastructure-as-code (IaC via Terraform or CloudFormation) to maximize operational efficiency.
• Incident & Problem Management: Take accountability for high-severity incident responses, leading swift containment and resolution efforts to minimize disruption to public digital services.
• Tenant Lifecycle Management: Oversee the end-to-end cloud journey for tenant agencies, including resource allocation, continuous performance tuning, and capacity planning.

Services Governance & GCC Migration

• Cloud Readiness Assessment: Lead detailed infrastructure and workload assessments for legacy or on-premises systems shifting to GCC AWS environments.
• Migration Execution: Develop and drive flawless cloud migration roadmaps, managing resource schedules, timelines, and application onboarding constraints smoothly.
• Financial & Cost Governance: Analyze ongoing cloud spend across tenant agencies, enforcing strict cost optimization and control mechanisms to ensure responsible public fund spending.
• Stakeholder Management: Collaborate effectively with GovTech central teams, tenant agency stakeholders, and auxiliary security teams to align cloud delivery with overarching Whole-of-Government (WOG) digital objectives.

Infrastructure Security Compliance (WOG & IM8)

• IM8 Alignment: Ensure all tenant architectures strictly integrate and comply with Singapore Government IM8 (Instruction Manual 8) policies, CSA guidelines, and public sector data classification requirements.
• Access & Data Protection: Enforce mandatory security controls, prioritizing strict Identity and Access Management (IAM), Multi-Factor Authentication (MFA), network segmentation, and encryption for data at rest and in transit.
• Continuous Threat Monitoring: Supervise continuous infrastructure monitoring, leveraging cloud-native tools like AWS GuardDuty and Security Hub to preemptively identify and mitigate zero-day exploits, DDoS risks, and unauthorized access.
• Audits & Vulnerability Management: Direct routine security vulnerability assessments, strict patch management schedules, penetration tests, and compliance audits across tenant environments.
• Secure Disaster Recovery (DR): Ensure backup architectures are tightly secured and encrypted and coordinate regular WOG-aligned DR drills to ensure business continuity for critical national applications.

Requirements

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: ~15 years of experience in IT operations, with at least ~10 years in enterprise cloud environments.
• GovTech/Public Sector Exposure: Proven experience operating within the Government Commercial Cloud (GCC) environment, or a comprehensive understanding of Singapore public sector ICT governance.
• AWS Technical Depth: Expert architectural and operational knowledge of AWS services, DevOps pipelines, and infrastructure management.
• Compliance Proficiency: Deep practical familiarity with IM8 controls, MTCS, or equivalent high-compliance security frameworks.
• Tooling: Proficient with IaC deployment tools (Terraform, CloudFormation) and configuration management automation tools (Ansible, Chef, or Puppet).
• ITIL (Service Management)

Interested candidates, please send your CVs on nabilah.azman@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Position : Customer Service x3

• Working Days: 5 Days
• Working Timing: Weekdays 10am - 8pm / Weekends 10am - 5pm / Public holidays 12pm-5pm
• Working Location: Jurong East || Yishun || Tampines ||  Hougang
• Salary: $2,500 - $3,200

Requirement

• At least 1 year of experience in customer service and sales

Job Responsibilities

• Processing of credit applications and managing overall documentations required
• Acquire and manage portfolio of customers
• Gather customers’ documents  and onboarding procedures
• Enhance relationships with customers to customise loan product solutions
• Manage credit and operational risks proactively
• Provide advice on financial solutions that are tailored to customers’ needs and objectives
• Interpret customers’ needs, risk and financial objectives
• Identify suitable loan packages that fit customers’ objectives
• Achieve revenue and profitability targets set by the organisation by driving customer satisfaction
• Comply with internal and external compliance and regulatory guidelines
• Implement service and quality standards of processing of day-to-day transactions of credit servicing activities

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities including but not limited to:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field is required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

- Provide technical supports for pre and after sales service to Sales & Project Department for misc Critical Support Systems for Data Centres (mainly CRAC and UPS)

- Provide technical supports for Service Department and assist in troubleshooting for service & maintenance issue related matters and provide solutions

Responsibilities including but not limited to:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Join Our Team!

Marketing & Client Services Assistant (Client Support & Admin)

We’re looking for a proactive and positive individual to join our dynamic team! If you enjoy supporting business operations, organizing workflows, and being part of marketing initiatives, this role offers a great opportunity to grow and contribute in a collaborative environment. Fresh graduates are welcome to apply – training will be provided.

What You’ll Do:

• Provide essential business support to Marketing and Client Services Managers
• Coordinate and manage administrative workflows to keep operations running smoothly
• Handle day-to-day administrative tasks such as documentation, scheduling, and internal coordination
• Assist with preparation and submission of commercial and government (GOV) tenders
• Work closely with team members across departments to support marketing activities
• Conduct customer follow-ups and maintain accurate, up-to-date records
• Track and update marketing reports to support decision-making
• Support the planning and execution of digital marketing campaigns
• Help improve internal processes and contribute ideas to enhance efficiency
• Take on a variety of meaningful tasks that keep each day engaging and rewarding

What We’re Looking For:

• Singapore Citizens and Permanent Residents only (NO quota available for foreign workers)
• Minimum Diploma or equivalent in any discipline
• Friendly, service-oriented, and a strong teamplayer
• Good communication and interpersonal skills
• Proficient in MS Office (Word, Excel, PowerPoint)
• Strong command of English (spoken and written)
• Organized, detail-oriented, and able to manage multiple tasks
• Positive attitude with a willingness to learn and grow

Why Join Us?

• Training and guidance provided to support your growth
• Supportive and collaborative team environment
• Exposure to both marketing and business operations
• Opportunity to develop administrative and workflow management skills
• A role where your contributions truly make an impact

Apply Now!

If you’re ready to take on a fulfilling role and grow with us, we’d love to hear from you. Please submit your CV with your current and expected salary via this JobsAD.

Immediate Vacancy:
Candidates who can start immediately or within a short notice period (less than1 month) are highly encouraged to apply.

• 5 days, Retail Hour
• Attractive remuneration package commensurate with relevant experience.

Job Description:

• Provide excellent and friendly frontline customer service
• Attend to enquiry via phone calls
• Schedule patient’s appointment
• Process invoice and payment collections
• Dispense medication and maintaining inventory levels
• Basic housekeeping to maintain the cleanliness of the clinic
• Handle enquiries on promotions and leading customers to products
• To perform other duties as assigned

Job Requirements：

• At least Secondary School / "O" level or equivalent
• Basic IT knowledge
• Pleasant personality, cooperative and work well with co-workers
• Be open to learning new things
• Self-motivated and sales driven with a positive attitude
• Proficiency both in Chinese and strong command in English is a must, who is able to handle Mandarin-speaking customers
• Willing to work retail hours, weekends & public holidays

Happy Tutors Learning Centre is a Social Enterprise looking to offer the highest quality bespoke education services to every student in Singapore. We have 6 centres spanning the East and West of Singapore.

We are looking for passionate tutors who are keen to work with students and help them in their school curriculum. Our centre is focused on customised learning and the tutor needs to be able to adapt their teaching to different learning styles.

Details for Candidates

• 5.5 Days work week (1 Weekend inclusive)
• Weekday Timing: 1300 - 2130 Hrs
• Weekend Timing: 0930 - 1700 Hrs
• Part-time positions available

Job Scope

• Teaching students in assigned classes (about 30 hours a week)
• Create new learning material for the centre
• Assist in the centre operations in other matters
• Contribute to the learning programmes offered by the centre

Requirements

• Infallible work ethics
• Effective and positive communications is a must.
• Pleasant personality around customer, colleagues and students
• Have passion toward education and helping others
• Other industry experiences (if any)

Interested candidates please apply, vacancies are limited!

Happy Tutors Learning Centre is a Social Enterprise looking to offer the highest quality bespoke education services to every student in Singapore. We have 6 centres spanning the East and West of Singapore.

We are looking for passionate tutors who are keen to work with students and help them in their school curriculum. Our centre is focused on customised learning and the tutor needs to be able to adapt their teaching to different learning styles.

Details for Candidates

• 5.5 Days work week (1 Weekend inclusive)
• Weekday Timing: 1300 - 2130 Hrs
• Weekend Timing: 0930 - 1700 Hrs
• Part-time positions available

Job Scope

• Teaching students in assigned classes (about 30 hours a week)
• Create new learning material for the centre
• Assist in the centre operations in other matters
• Contribute to the learning programmes offered by the centre

Requirements

• Infallible work ethics
• Effective and positive communications is a must.
• Pleasant personality around customer, colleagues and students
• Have passion toward education and helping others
• Other industry experiences (if any)

Interested candidates please apply, vacancies are limited!

AboutUs:           

The Program inTranslational and Clinical Liver Cancer Research is a dynamic enterprise withinthe National Cancer Centre Singapore (NCCS) that conducts cutting-edge clinicaland translational research in primary liver cancer (hepatocellular carcinoma(HCC)). Nested within the program is the Secretariat of the Asia-PacificHepatocellular Carcinoma (AHCC) Trials Group. The AHCC Trials Group is acollaborative multi-national research network that spans the Asia Pacific andactively engages in a spectrum of prospective clinical and translation researchstudies that address unmet clinical needs of HCC.

Job Description:

The job is that of asenior research executive/assistant manager/manager managing projects within amature research program in HCC. This role is ideal for a motivated individualwho enjoys thinking and managing projects independently, but also as a teamplayer.

You will be part ofan active research enterprise management team that closely works with otherteams in clinical research coordination, wet laboratory research andbioinformatics. The Program encompasses a wide range of of biomedical researchfrom upstream and translational studies to prospective multi-site clinicalstudies. There will be opportunities to develop a deep understanding of thebiomedical ecosystem, and to work with key scientific opinion leaders, andpharmaceutical and biotech industry partners both locally and overseas. Youwill play a key role in the coordination, execution, and management of complexmulti-site research programs, while developing a strong network of academic,clinical, and industry contacts.

There will also beample opportunities for learning and publication.

Your ResponsibilitiesWill Include:

• Coordinating andengaging various internal and external stakeholders in the management ofmulti-institution and/or multi-national collaborations.
• Initiating andsupporting research activities including (but not limited to) research grantapplications, SOP development, and project budgeting.
• Provision ofnecessary resources that ensure compliance of regulatory/contractual documentsand smooth project operations.
• Organizing andpreparing materials for regular update meetings with collaborators.
• Providing a broadrange of high-level administrative support in planning, organizing and managingresearch-related events (meetings, conferences, seminars), as well as draftingand costing of new proposals.

Job Requirements:

• Bachelor’s degreein Life Sciences, Biomedical Sciences, Public Health, Business, or equivalent;An honours degree or Master’s degree will be an advantage.
• Prior workexperience in biomedical research, clinical trials and/or project management inhealthcare, CRO or pharmaceutical organizations will be an advantage but is nota requirement
• Prior exposure toSingapore’s research and grant landscape will be an advantage.
• Excellentcommunication and writing skills.
• Proactiveindividual who has effective interpersonal skills and is able to workcollaboratively in a team environment.
• Strong organizationand attention to details.
• Ability to multi-task, and possess good time management.
• High proficiency inMS Office (Word, Excel, PowerPoint)

JOB SUMMARY:

The Infrastructure Support SecurityEngineer perform routine infrastructure operations and maintenance activities, monitoring and maintenance of cyber security systems and applications. He/She assists with monitoring infrastructure performance,security alerts and events. He checks for problems in existing systems andmodifies work processes by following defined procedures, processes and qualitystandards. He assists with the analysis of security-related information andevents, escalation of incidents for validation and remediation. He is required to be on standby (offsite) with on-call availability with varied duty rosterincluding nights, weekends and holidays.

He works in a team setting and is proficient in infrastructure systems and network-related tools and techniques required by the organisation. He is also familiar with the relevant softwareplatforms on which the database is deployed. He is familiar with cyber securitystandards, protocols and frameworks, and is required to act in accordance withthe Cyber Security Act 2018. He is knowledgeable in using various cybersecurity tools and techniques to monitor and resolve incidents.

The Infrastructure Support Security Engineer is alert and vigilant in performing monitoring activities and isable to analyse and resolve security related issues critically. He is able to methodically identify the cause of the issue, evaluate it and develop asolution in collaboration with the team. He communicates clearly in his interactions with others and coordinates effectively with his team to perform infrastructure support and security operations.
RESPONSIBILITIES:

Overseeinfrastructure operations

• Perform routine checks on infrastructure operations activities in accordance with the IT Operations standards and procedures
• Assist with monitoring daily infrastructure traffic and performance
• Configure infrastructure and related computing environments such as computer hardware,systems software, applications software
• Maintain documentation of maintenance and optimisation procedures and tests
• Performminor infrastructure repairs in accordance with design or installation specifications

Maintaininfrastructure performance

• Assist with infrastructure testing, ongoing optimisation or changes, and scheduled upgrades and updates
• Coordinate the deployment of new and/or upgraded infrastructure

Resolveinfrastructure-related problems and issues

• Act asthe first point of contact for infrastructure-related incidents
• Assist with problem identification and resolution
• Escalate unresolved infrastructure-related incidents for resolution
• Documents incidents and track resolution in management systems
• Document solutions to common infrastructure-related incidents

Overseeservice level agreements and service improvements

• Assist indeveloping service-level objectives and targets
• Maintainlogs of service level performance metrics
• Suggest improvements for procedures and controls to enhance performance and client satisfaction
• Identify recurring incidents and potential issues for senior management

Monitorcyber security systems

• Perform cyber security monitoring activities on IT systems and applications
• Categorise security incidents and breaches that occur
• Track and react to security monitoring alerts
• Compile reports on the performance of security operations for management reporting

Maintaincyber security operations

• Assist with the implementation of agreed security system changes and maintenance routines
• Assist in the implementation of new cyber security programs
• Assist with conducting vulnerability and penetration assessments
• Assist in aligning cyber security systems with established service agreement standards
• Maintain documentation of all maintenance procedures and tests on cyber security systems

Respondto cyber security queries

• Assist inresponding to cyber security issues
• Assist inforensic threat investigations
• Assist with resolution of security-related issues
• Assist with simulation of user problems to identify drawbacks of cyber security systems
• Recommend modifications to cyber security systems to address issues
• Maintainlogs of cyber security incidents

Facilitatecyber security compliance

• Assist with the implementation security policies, standards and procedures
• Educate users on cyber security policies, standards and practices
• Identify improvement areas to existing security policies and procedures
• Monitor third party compliance with organisational cyber security policies, standards and procedures
• Monitor users’ adherence to cyber security policies, standards and procedures

Optimisecyber security system performance

• Assist with piloting of new cyber security tools, technologies, and processes
• Assist with installation of new cyber security related hardware and software
• Assist with security system testing and ongoing optimisation or changes such as scheduled upgrades and updates
• Maintain documentation of all optimisation activities
• Recommend security products, services and/or procedures
• Propose improvements to IT operational processes, procedure manuals, and documentation

QUALIFICATION& EXPERIENCE:

• Diploma/Degreein Computer Science or IT, or with at least 2-3 years of experience indeploying and maintaining Server, Storage and Backup solution in Windows &Linux environment.
• Experiencein administration of Microsoft Server, SQL Server, Reporting Server.
• Experiencein administration of Virtualization environment (VMware and Microsoft Hyper-V).
• Experiencein administration of AD, RDS and System Troubleshooting.
• Experiencein administration of Email System (Microsoft 365) and Troubleshooting.
• Experiencein administration of End User Computing (EUC) and Troubleshooting.
• Experiencein administration of networking / perimeter network security / WANconnectivity.
• Experiencein Cyber Security such as discovering vulnerabilities and risk in theenvironment, monitoring network performance and ensuring hardware and software applicationsare updated.

SKILLS ANDATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivatedwith a strong drive to succeed.

We are an award winning tuition & enrichment school and social enterprise looking for passionate educators to come on board our team. In total, we have 6 learning centres located in the East and West regions of Singapore.

We are hiring teachers passionate towards the arts and are motivated to pass on the language skills to students. Teachers should have relevant teaching experience in the Chinese Language and be able to motivate students and teach positively, as according to our school's philosophy.

Requirements

• The candidate must be a team-player and work in line with the interests of the company.
• Good work ethics is a must.
• Candidate must exhibit positive communication toward students, colleagues and customers.
• Be highly proficient in the Chinese Language and familiar with the Singapore syllabus.
• Basic IT skills required.

Work scope

• Deliver assigned classes to the best of capability.
• Design and improve the teaching resources of the company.
• Assist students in the understanding of key concepts being taught in schools.
• Review student's curriculum and answer their doubts regarding those topics.
• Assist the centre manager in other matters assigned.

Interested candidates please apply.

Happy Tutors Learning Centre is a Social Enterprise looking to offer the highest quality bespoke education services to every student in Singapore. We have 6 centres spanning the East and West of Singapore.

We are looking for passionate tutors who are keen to work with students and help them in their school curriculum. Our centre is focused on customised learning and the tutor needs to be able to adapt their teaching to different learning styles.

We are looking for

• Primary and Secondary English tutors
• Primary and Secondary Mathematics tutors
• Primary and Secondary Chinese tutors
• Primary and Secondary Science tutors

Job Scope

• Review student’s curriculum and syllabus and answer their doubts regarding those topics.
• Assist the students in the understanding of key concepts being taught in school.
• Guide them in tests and exams preparations.
• Provide students with corrective feedbacks.
• Develop new learning materials for the centre’s distribution to our students.
• Assist in the centre's operations in other matters.
• Contribute to the learning programmes offered by the centre.

Requirements

• Infallible work ethics.
• Effective and positive communications is a must.
• Pleasant personality around customer, colleagues and students.
• Have passion towards education and helping others.
• Other industry experiences (if any).

Preschool / Centre Principal
Salary: $5000 - $6100
Working Day: 5 Days (Mon - Fri)

Responsibilities:

• Provide leadership for setting overall goals for the school as a basis for curriculum objectives
• Lead a team of early childhood teachers in providing quality education, holistic development, and care for the children
• Responsible for the strategic direction and overall management of the preschool
• Communicate with parents effectively, and build rapport and trusted relationships with parents to ensure concerns, issues and feedback are addressed on a timely basis appropriately.
• Responsible for all government related matters such as ECDA including renewing and maintaining of license
• Set educational standards and goals and help establish policies, procedures and programs to carry them out
• Proactively review current policies, procedures and programs and identify ways to improve the overall standards of the preschools and future preschools which will be acquired by the Group
• Ensure daily operations are in order and in compliance with licensing and other regulatory requirements, where applicable
• Mentor teachers in all areas to facilitate collaborative approaches for learning, teaching and evaluation so as to improve the overall performance standards and competencies
• Implementation of specific center programs, initiatives and events
• Handle center administrative matters and enrollment
• Determine licensing, health and safety regulations from the start and local regulatory agencies requirements
• Management and optimization of center resources
• Prepare budget and control budget expenditures

Requirements:

• Minimum Diploma in Early Childhood Care and Education - Leadership or equivalent certificates recognized by Early Childhood Development Agency (ECDA)
• At least 1-2 years experience as Preschool Principal

Interested applicants, WA your resume to +65 9136 9792 or email your resume to supreme.yentan@gmail.com.

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279