Total 148 Director/C-Level Customer Service job vacancies

Responsibilities:

• Lead all financial planning & analysis activities including annual budgets, rolling forecasts, long-term strategic plans, and scenario modelling.
• Lead, develop and inspire a high-performing regional finance team.
• Serve as a trusted advisor and strategic partner to the MD and GM.
• Provide insightful financial analysis, modelling and decision support to drive growth, margin improvement and capital efficiency.
• Contribute to the development and execution of business strategy, ensuring strong financial alignment with operational and commercial objectives
• Drive performance management through KPI development, variance analysis, and clear financial visibility across all sites.
• Promote financial acumen across the leadership teams to ensure disciplined, data-driven decision-making.
• Own the monthly, quarterly and annual financial close processes.
• Evaluate new business opportunities, capital investments, and strategic initiatives to support sustainable expansion.
• Oversee tax, treasury, statutory reporting, and regulatory compliance.
• Partner closely with HQ Finance team to ensure alignment with global policies and reporting standards.
• Lead external audit relationships and ensure successful statutory account preparation.
• Deliver timely, accurate, and insightful financial reporting in accordance with US GAAP and corporate requirements.
• Ensure integrity of financial statements, internal controls, and compliance with corporate governance standards.
• Maintain and continuously improve robust financial systems standard costing processes, and internal controls.
• Identify and drive initiatives to improve operating efficiencies, working capital performance, and profitability.
• Support Lean and continuous improvement initiatives across operations.
• Monitor inventory management, standard costing, and productivity metrics to enhance operational transparency and performance.
• Leverage financial data analytics and system automation to improve reporting quality and efficiency.
• Provide clear objectives, coaching, and performance feedback to build capability and bench strength within the team.
  Promote strong cross-functional collaboration between Finance, Operations, Commercial and Supply Chain teams.

Requirement

• Bachelor’s Degree in Accounting or Finance required; CPA, MBA or equivalent advanced qualification preferred.
• Min 10 years of experience in multinational manufacturing environment ($100m+ turnover).
• Knowledge of US GAAP and experience operating in aSOX-controlled environment.
• Full-spectrum finance expertise including FP&A, controllership, tax, treasury, statutory compliance and internal controls.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 forprivate and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. LtdEA License No: 17C8900

About Gain City

At Gain City, we deliver expertise and quality solutions in air-conditioning, home appliances and consumer electronics. Established in 1981, Gain City is a trusted household name in Singapore. We take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership and make a real impact.

About the Role

We are seeking a detail-oriented and customer-centric Logistics (Customer Service Operations) Director / Senior Manager to lead our Customer Service Operations division, supporting the operational and commercial needs of the Gain City group of companies.

Beyond overseeing daily service operations and ensuring a positive and unified customer experience across all touchpoints, you will be responsible for delivering operational excellence, seamless service delivery, continuous improvement and leading the adoption of technology to enhance daily operations. Your leadership will ensure that every customer interaction reflects our commitment to service excellence and reliability.

Key Responsibilities

• Oversee daily operations of the customer service teams to ensure timely and appropriate responses to customer enquiries and feedback
• Lead the resolution of high-impact escalations and service disruptions, ensuring clear communication and effective recovery plans
• Lead, coach and develop high-performing teams of managers and frontline agents to drive engagement and continuous performance improvement
• Develop and implement customer service frameworks, standards and procedures that support long-term business goals and enhance customer satisfaction
• Explore, evaluate and adopt customer support tools and platforms to automate processes and improve service capabilities
• Set and monitor KPIs such as response time, resolution rate, CSAT and first-contact resolution, and identify areas for improvement
• Produce comprehensive reports and actionable insights on customer trends, pain points and service metrics to support strategic decision-making
• Ensure full compliance with government regulations and internal SOPs

Qualifications and Requirements

• A minimum of a bachelor’s degree in business administration, communications, operations management or a related discipline
• A minimum of 5 years of experience in customer service operations, with a minimum of 2 years in a leadership role
• Experience in managing customer service teams at scale and in hybrid environments
• Proficient in customer support tools and platforms
• Strong analytical and problem-solving skills
• Experience in service industries such as retail or e-commerce is a plus

What We Offer

At Gain City, we are committed to the growth and development of our employees. You will be offered various learning and development opportunities and a collaborative, forward-thinking and growth-focused work environment to thrive in your career. You will also receive a comprehensive benefits package.

Join Our Team

If you are passionate about leading high-performing service teams and driven to shape exceptional customer experiences at scale, apply now to be a part of our growing team!

Note

• Only shortlisted candidates will be notified

A leading global organisation is seeking a Chief Customer Officer to join their executive team in Singapore, offering an exceptional opportunity to shape the future of customer experience and sales systems on a worldwide scale. Robert Walters is partnering with them exclusively to help secure the best talent on their Senior Leadership Team.

This strategic position is designed for a visionary leader who thrives in complex, multi-stakeholder environments and is passionate about driving sustainable revenue growth through innovative customer strategies. As part of the Global Leadership Team, you will be empowered to influence enterprise-wide decisions, contribute to long-term organisational success, and foster a culture of collaboration and accountability.

What you'll do:

As Chief Customer Officer based in Singapore, you will play a pivotal role in shaping the organisation’s approach to customer experience and sales system design on a global scale. Your day-to-day responsibilities will centre around developing frameworks that ensure seamless interactions for buyers and sellers alike while maintaining rigorous governance standards.

• Design, steward, and continuously improve the full customer lifecycle framework for both buyers and sellers, ensuring global consistency and friction-free experiences for all stakeholders.
• Lead the architecture and governance of sales systems—including frameworks, methodologies, tools, and performance standards—to reliably convert market demand into predictable revenue streams.
• Define and oversee relationship management strategies for critical internal and external stakeholders such as customers, partners, and market influencers to enable strategic growth and commercial effectiveness.
• Develop robust commercial data architectures that provide actionable insights into current sales performance while enabling predictive capability for future strategic adjustments over a 2–5-year horizon.
• Sponsor and guide transformation programmes related to customer initiatives, providing strong leadership support for effective implementation of strategic projects across the organisation.
• Build and sustain a high-performing team by setting clear accountabilities, coaching effectively, fostering continuous capability building, and managing talent in line with organisational principles.
• Actively model behaviours that promote accountability, collaboration, team wellbeing, and shared success throughout the organisation.
• Engage as an active partner within the Global Leadership Team by contributing strategic perspectives and participating in collaborative decision-making beyond functional interests when required.
• Ensure all accountabilities are executed in alignment with organisational strategy using evidence-based insights underpinned by clear measurement systems.
• Champion systemic improvements in sales infrastructure health and effectiveness to drive growth in customer acquisition, retention, expansion, lifetime value, and overall revenue.

What you bring:

• Proven executive-level experience architecting and transforming global sales or customer systems within complex organisations operating across multiple markets.
• Demonstrated ability to lead high-performing teams that consistently deliver sustainable revenue growth through collaborative approaches.
• Deep expertise in sales leadership practices combined with advanced knowledge of customer strategy development and account growth methodologies.
• Extensive experience navigating multi-stakeholder environments where consensus-building skills are essential for achieving commercial objectives.
• Strong commercial acumen with an aptitude for translating strategic plans into actionable execution steps that yield tangible results over time.
• Strategic systems thinking capability—comfortable making decisions within 2–5-year timeframes while considering multiple perspectives and anticipating downstream impacts.
• Exceptional interpersonal skills including empathy, trust-building abilities, accountability promotion, and supportiveness towards colleagues at all levels.
• Data-driven mindset focused on outcomes; adept at interpreting complex analytics to inform decision-making amid ambiguity or uncertainty.
• Resilience paired with a growth-oriented attitude; able to adapt quickly during periods of change while maintaining focus on performance goals.
• Track record of positive leadership impact—demonstrating commitment to collaborative practices that enhance enterprise-level outcomes.

What's next:

If you are ready to take on this influential executive role where your expertise can influence global food and commodity flows for years ahead—apply now!

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R25129986 Leher Shyam Dewani

Responsibilities:

• Lead all financial planning & analysis activities including annual budgets, rolling forecasts, long-term strategic plans, and scenario modelling.
• Lead, develop and inspire a high-performing regional finance team.
• Serve as a trusted advisor and strategic partner to the MD and GM.
• Provide insightful financial analysis, modelling and decision support to drive growth, margin improvement and capital efficiency.
• Contribute to the development and execution of business strategy, ensuring strong financial alignment with operational and commercial objectives
• Drive performance management through KPI development, variance analysis, and clear financial visibility across all sites.
• Promote financial acumen across the leadership teams to ensure disciplined, data-driven decision-making.
• Own the monthly, quarterly and annual financial close processes.
• Evaluate new business opportunities, capital investments, and strategic initiatives to support sustainable expansion.
• Oversee tax, treasury, statutory reporting, and regulatory compliance.
• Partner closely with HQ Finance team to ensure alignment with global policies and reporting standards.
• Lead external audit relationships and ensure successful statutory account preparation.
• Deliver timely, accurate, and insightful financial reporting in accordance with US GAAP and corporate requirements.
• Ensure integrity of financial statements, internal controls, and compliance with corporate governance standards.
• Maintain and continuously improve robust financial systems standard costing processes, and internal controls.
• Identify and drive initiatives to improve operating efficiencies, working capital performance, and profitability.
• Support Lean and continuous improvement initiatives across operations.
• Monitor inventory management, standard costing, and productivity metrics to enhance operational transparency and performance.
• Leverage financial data analytics and system automation to improve reporting quality and efficiency.
• Provide clear objectives, coaching, and performance feedback to build capability and bench strength within the team.
  Promote strong cross-functional collaboration between Finance, Operations, Commercial and Supply Chain teams.

Requirement

• Bachelor’s Degree in Accounting or Finance required; CPA, MBA or equivalent advanced qualification preferred.
• Min 10 years of experience in multinational manufacturing environment ($100m+ turnover).
• Knowledge of US GAAP and experience operating in aSOX-controlled environment.
• Full-spectrum finance expertise including FP&A, controllership, tax, treasury, statutory compliance and internal controls.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 forprivate and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. LtdEA License No: 17C8900

The Customer Experience Business Unit Director – Asia leads and drives collaboration across the organisation, identifying needs and developing scalable solutions. As part of the leadership team, this role prioritises objectives, implements strategies to achieve company initiatives, and ensures operational excellence across the business unit. The Director is responsible for project management and delivery, business growth, client satisfaction, and profitability

Responsibilities:

• Project Management & Delivery: Oversee the end-to-end delivery of projects, ensuring they are completed on time, within scope, and to the highest quality standards
• Strategic Problem Solving: Drive the resolution of challenging client situations, strategising and implementing best practices for effective issue management
• Business Mindset: Apply strong commercial acumen to all decisions, focusing on business growth, profitability, and sustainable success
• Technical Adoption: Lead and strategise the adoption of new technologies, ensuring the business unit remains at the forefront of innovation
• Technology Expertise: Demonstrate strong experience with Salesforce, MuleSoft, and e-commerce technologies, leveraging these platforms to deliver value to clients
• People & Client Relationship Management:
• Directly and indirectly manage staff, fostering professional development and personal growth
• Build and maintain strong relationships with clients, partners, and stakeholders
• P&L Ownership: Drive the business unit’s profit and loss, making informed decisions to ensure financial health and growth
• Go/No-Go Decisions: Take ownership of critical project decisions, including go/no-go assessments, to safeguard project success and client satisfaction
• Profitability Management: Calculate, monitor, and forecast project profitability, ensuring ongoing and future projects meet financial targets
• Leadership & Reporting: Support senior leadership, set objectives, provide guidance, and deliver performance reports at board meetings
• Market & Opportunity Development: Identify and capitalise on growth opportunities, market trends, and emerging technologies
• Company Representation: Represent the company at events and conferences, enhancing VISEO’s brand and market presence

Profile

• Bachelor’s Degree in IT/Computer Science, Management, or a related discipline
• 10+ years of progressive leadership experience, ideally in a relevant industry
• At least 6–7 years in a directorial role
• Proven track record in sales, business development, and client management
• Strong exposure to Salesforce, e-commerce, and related technologies; experience with MuleSoft is highly valued
• Demonstrated ability to manage complex projects and drive results
• Excellent interpersonal, communication, and leadership skills
• Strong organisational skills and the ability to prioritise in a fast-paced environment
• Innovative, motivational, and goal-oriented mindset
• Experience with partner management and development
• Commitment to continuous learning and development.
• Ability to work collaboratively across functional areas

A. Key Functional Areas and Responsibilities

1.  Strategic and Operational Leadership

• Partner with the CEO to design and implement multi-year strategies for service growth and impact measurement
• Oversee all operational and administrative functions — including HR, finance, partnerships, and communications
• Act as second-in-command, deputising for the CEO as needed

2. Partnerships and Sector Engagement

• Strengthen partnerships with social service agencies, healthcare institutions, communitypartners, and corporate CSR teams
• Build and sustain relationships with funders, institutional donors, and policymakers
• Coordinate cross-sector projects and represent the charity in sector working groups oradvocacy initiative

3. Fundraising and Donor Engagement

• Lead donor cultivation and relationship management for individual, corporate, andfoundation supporters
• Oversee grants management, from proposal development to reporting and impact communication
• Identify new revenue opportunities, including social enterprise or fee-for-service initiatives

4. Governance, Risk, and Compliance

• Support the CEO and Board in ensuring full compliance with the Charities Act, IPC requirements, andthe Code of Governance
• Develop internal policies, risk management frameworks, and reporting systems
• Coordinate preparation of board papers, audits, and annual reporting cycles

5. Brand, Communications, and Media

• Oversee the charity’s public profile and media engagement, ensuring consistent, values-basedmessaging
• Guide thought leadership projects such as research showcases or sector collaborations
• Supervise brand, design, social media, and internal communications teams

6. Organisational Capabilities and Team Development

• Strengthen internal systems in HR, finance, and project management to support future scaling
• Coach team leads in donor stewardship, partnership building, and data-driven programme reporting
• Foster a culture of collaboration and cross-disciplinary learning between clinical and non-clinical teams

B. Expected Outcomes of the Role

• Bridge strategic version with operation execution
• Drive organizational performance, strengthening internal operations
• Ensure mission alignment across department

C. Preferred Qualifications & Work Experience

• Bachelor’s degree / Master’s in Business Administration (MBA), Public Administration, or relatedfield is highly preferred
• Minimum 8–10 years’ experience in a senior leadership position with a demonstrated track record of achieving organizational results and managing fiscal goals. A proven track record workingin, or volunteering with, the Singapore social service sector would be an advantage
• Exceptional strategic planning, analytical skills, decision-making, and communication abilities
• Ability to lead teams, manage organizational change and maintain good stakeholder relationships
• Strong understanding of corporate functions, including finance, human resources, compliance, and fundraising

Operations Director

15 years of experience in Food Service, culinary industry, FMCG, Coldroom or Food Manufacturing Industry

Role Overview

We are seeking a dynamic and hands-on Operations Director to lead and drive operational excellence across our Singapore operations. This role requires a strong leader who takes ownership, builds high-performing teams, and ensures seamless operational execution.

The successful candidate will be deeply involved in daily operations, guiding teams, resolving operational challenges on the ground, and setting clear standards for performance, accountability, and workplace safety.

Key Responsibilities

Operational Leadership

• Lead and actively oversee day-to-day operations to ensure timely, efficient, and high-quality delivery of goods and services

• Take full ownership and accountability for operational outcomes, service levels, and team performance

• Manage and optimise end-to-end supply chain and logistics operations

• Identify operational gaps and implement improvements to enhance productivity and efficiency

Performance & Process Optimisation

• Analyse operational data and KPIs to drive continuous improvement and informed decision-making

• Develop, manage, and monitor operational budgets, balancing cost efficiency with service quality

• Implement process improvements to enhance operational effectiveness and scalability

Team Leadership & Development

• Build, mentor, and develop a strong operations team while fostering collaboration and accountability

• Continuously elevate team capability and performance through coaching, training, and clear expectations

• Promote a high-performance culture focused on operational excellence

Safety & Customer Excellence

• Champion workplace safety by ensuring compliance with safety regulations and best practices

• Foster a customer-centric culture that consistently delivers high service standards

Requirements

• Minimum 15 years of relevant experience in one or more of the following industries:

  • Food Service

  • Culinary

  • FMCG

  • Cold Chain / Cold-room

  • Food Manufacturing

• Strong experience in operations management, supply chain, and operational improvement

• Hands-on leader who is comfortable working closely with operations teams on the ground

• Proven experience in warehouse management within the relevant industries listed above

• Demonstrated experience in people leadership, mentoring, and team development

• Experience working as part of a management team, contributing both strategically and operationally

• Solid experience in budgeting, financial planning, and cost optimisation

• Strong problem-solving ability, adaptability, and results-oriented mindset

• Experience in the food service or culinary industry

• Bachelor’s degree in Supply Chain Management or a related discipline preferred

• Proficiency in operational systems and software tools is a plus

Additional Information

• Salary: Up to SGD 12,000 basic + $100 mobile allowance + AWS + Variable Bonus

• Working Hours: Monday to Friday, 8:30 AM – 5:30 PM

• Candidate must be comfortable with hands-on operations

Responsibilities:

• Lead all financial planning & analysis activities including annual budgets, rolling forecasts, long-term strategic plans, and scenario modelling.
• Lead, develop and inspire a high-performing regional finance team.
• Serve as a trusted advisor and strategic partner to the MD and GM.
• Provide insightful financial analysis, modelling and decision support to drive growth, margin improvement and capital efficiency.
• Contribute to the development and execution of business strategy, ensuring strong financial alignment with operational and commercial objectives
• Drive performance management through KPI development, variance analysis, and clear financial visibility across all sites.
• Promote financial acumen across the leadership teams to ensure disciplined, data-driven decision-making.
• Own the monthly, quarterly and annual financial close processes.
• Evaluate new business opportunities, capital investments, and strategic initiatives to support sustainable expansion.
• Oversee tax, treasury, statutory reporting, and regulatory compliance.
• Partner closely with HQ Finance team to ensure alignment with global policies and reporting standards.
• Lead external audit relationships and ensure successful statutory account preparation.
• Deliver timely, accurate, and insightful financial reporting in accordance with US GAAP and corporate requirements.
• Ensure integrity of financial statements, internal controls, and compliance with corporate governance standards.
• Maintain and continuously improve robust financial systems standard costing processes, and internal controls.
• Identify and drive initiatives to improve operating efficiencies, working capital performance, and profitability.
• Support Lean and continuous improvement initiatives across operations.
• Monitor inventory management, standard costing, and productivity metrics to enhance operational transparency and performance.
• Leverage financial data analytics and system automation to improve reporting quality and efficiency.
• Provide clear objectives, coaching, and performance feedback to build capability and bench strength within the team.
  Promote strong cross-functional collaboration between Finance, Operations, Commercial and Supply Chain teams.

Requirement

• Bachelor’s Degree in Accounting or Finance required; CPA, MBA or equivalent advanced qualification preferred.
• Min 10 years of experience in multinational manufacturing environment ($100m+ turnover).
• Knowledge of US GAAP and experience operating in aSOX-controlled environment.
• Full-spectrum finance expertise including FP&A, controllership, tax, treasury, statutory compliance and internal controls.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 forprivate and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. LtdEA License No: 17C8900

About Rezolve Ai

Rezolve Ai (NASDAQ: RZLV) is an industry leader in AI-powered solutions, specializing in enhancing customer engagement, operational efficiency, and revenue growth. The Brain Suite delivers advanced tools that harness artificial intelligence to optimize processes, improve decision-making, and enable seamless digital experiences

As a leader in Product Discovery, we empower retailers and brands with AI-driven search, conversational commerce, geofencing, and one-touch instant payments. With recent acquisitions of ViSenze, GroupBy and Bluedot, Rezolve is accelerating innovation at the intersection of AI, commerce, and customer engagement

To help us build upon our success, we are seeking an APAC Director, Customer Success to help customers maximise value from our solutions, align with their strategic goals, and ensure long-term satisfaction and success

The person will be responsible for managing a portfolio of customers within our customer success framework. This role is focused on managing key accounts, ensuring full customer engagement, providing high-level merchandising and program/project management, and driving the renewal and expansion of customer relationships. The person will serve as a trusted advisor, aligning our solutions to the customer’s strategy while also identifying opportunities for growth

Key Responsibilities
[Customer Relationship & Account Management]

• Act as the primary point of contact for a portfolio of customers
• Build and maintain trusted relationships with key stakeholders and executive sponsors
• Understand customer goals and objectives and align product usage to maximise value
• Deliver product roadmap updates, introduce new solutions, and gather roadmap input
• Drive the creation and execution of engagement/success plans and customer scorecards
• Perform service reviews
• Ensure consistent communication and alignment with internal teams and customer stakeholders
• Support best practices for data gathering, measurement, and customer feedback analysis
• Responsible for renewals within assigned accounts

[Program/ Project / Account Management]

• Plan and prioritise customer projects in coordination with internal project teams
• Define approaches to help customers achieve strategic goals and outcomes
• Oversee Professional Services (PS) deliverables
• Coordinate and guide both customer and internal teams effectively
• Maintain awareness of commercial agreements and budget constraints
• Provide input and support for billable consulting work as needed, in coordination with PS

[Business Development & Opportunity Identification]

• Identify upsell, cross-sell, and expansion opportunities within the existing customer base
• Increase market share by driving greater product adoption across departments
• Understand customer business drivers and strategic priorities
• Present tailored product demonstrations with support from PS
• Position Crownpeak as a long-term strategic partner
• Support development of business cases and implementation strategies aligned to customer goals

Qualifications

• 7–10+ years in Customer Success, Account Management, or similar client-facing role, preferably in a SaaS (Software as a Service) or technology company
• Strong understanding of customer lifecycle and subscription business metrics
• Proven ability to manage multiple accounts, projects, and priorities in a fast-paced environment
• Excellent communication, interpersonal, and presentation skills
• Strategic thinker with strong analytical, organisational, and problem-solving skills
• Familiarity with technical concepts and ability to work closely with technical teams
• Experience with CRM/CSM platforms preferred  

About Us

Job Description & Requirements

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Key Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Perks and Packages:

• Gross Salary of $3,500 - $4,500
• Monthly Performance Incentive Bonuses up to $1,400
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.  

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude.  We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.  

As part of our team, you can look forward to an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.  

https://nusit.nus.edu.sg/ 

Job Purpose

Managing a team in charge of Platforms and Database operations and projects, including managing Dropbox.

Vendor management.

Duties and Responsibilities

• Manage a team of up to five staff and eight vendors to support the full lifecycle of application platforms and databases for NUS IT. Scope includes both projects and operations.
• Manage contract, work on budgeting and procurement
• Oversee platform and Database (DB) operations and incident resolution.
• Ensure compliance to IT and Security policies and standards, and support audits on the platforms and DBs
• Own and develop SOPs and policies for platforms and DBs.
• Manage vendors and the service levels.
• Manage Infra Project for On-premise to Cloud migration.
• Work closely with the NUS IT application teams to support them on their Infrastructure needs.

Qualifications

• IT Degree
• At least 12 years in IT, with minimum 5 years in a management position
• Experience in budgeting and procurement including RFP
• Experience in IT contract management
• Experience in IT project management
• Experience in managing IT audits by auditors

About the role

Our Financial Planning partner is seeking individuals who are motivated and committed to long-term career growth in financial advisory industry. Successful candidates will be guided through a structured development pathway to strengthen advisory capabilities, build a sustainable client base, and progressively expand into the high-net-worth and business markets, subject to performance and regulatory requirements, supported by experienced mentorship, advanced technology, and a proven advisory platform.

Key Responsibilities

• Provide professional financial planning and advisory services to individual and business clients
• Build and manage long-term client relationships through personalised solutions
• Leverage digital tools and marketing support to generate and nurture leads
• Continuously upgrade product knowledge and advisory competencies

What We Look For

• Strong interpersonal and customer service skills
• Self-driven, disciplined, and committed to long-term career growth
• Strong entrepreneurship spirit

Requirements

• Minimum qualification of GCE A-Level, Diploma, or Degree in any discipline
• Due to regulatory and licensing requirements, applicants must be Singapore Citizens or Permanent Residents

Remuneration & Benefits

• Monthly Allowance of up to $6,000 plus commission, incentives and bonuses* Commission, incentive and/or bonuses are subject to your performance
• Annual Overseas Conferences* Qualification for overseas conferences is subject to meeting the conference criteria
• Exclusive holistic training in-house to develop competency
• Exclusive in-house partnerships with other professionals
• Special Performance Package for Bankers / Experience Financial Services Consultants /Agency Leaders.
• Access to digital advisory tools and client management platforms
• Work life balance with flexible working hour
• Excellent career pathway to achieve your career aspirations

Please send your resume to genevieve@recruitingtalents.sg, shortlisted candidates will be notified.

We are committed to fair and merit-based employment practices. All applicants will be considered based on qualifications, skills, and experience, regardless of age, gender, race, religion, marital status, or family responsibilities.