Total 902 support analyst job vacancies in Customer Service category in Singapore

Education:

• Bachelors’ Degree in Computer Science or related field.
• At least 10 years’ relevant experience preferably in a Finance Institution.

Essential:

• You must develop solid understanding of PB system flow and dependencies to effectively support batch scheduling, execution and monitoring.
• You are expected to produce clear and comprehensive documentation and  ensure proper knowledge transfer to the production support team following project cutover.
• You are expected to collaborate closely with developers, system analysts and architects to design and implement technical solutions that are fit for purpose for the PB system, while meeting all security, regulatory, and architectural standards.
• You are expected to work on shift schedules, including overnight shifts to support EOD batch execution for PB projects.
• You are expected to strictly adhere to UOB standards, policies, and procedures in all deliverables and activities, with no deviations.
• Temenos Wealthsuite Front Office / Triple’A Plus
• Red Hat Linux, AIX, Shell scripting
• Oracle, Sybase, SQL
• Control-M
• JIRA, Confluence, Remedy

• Basic: $3200 - $4000

• AWS + Variable Bonus

• Mon – Fri: 8.30am – 5.00pm, Sat (Alt): 8.30am – 1.00pm

• Location: Tuas (2-way transport provided from Boon Lay MRT)

Job Responsibilities

• Provide technical support for desktops, laptops, printers, and IT equipment.

• Troubleshoot network issues (Windows environment, AD, TCP/IP, routers, switches, firewall).

• Administer servers, email systems (Exchange/Outlook), and backup systems.

• Maintain IT asset inventory and documentation.

• Support system improvements and recommend IT initiatives.

• Coordinate with vendors and support users across multiple locations.

• Supervise contractors and assist in site surveys / IT projects.

Job Requirements

• Diploma in IT or related field.

• Minimum 3 years of hands-on IT support experience.

• Basic knowledge of networking, servers, and Active Directory.

• Experience with fieldwork / site support is an advantage.

Singaporean Only

Only shortlisted candidates would be notified

MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R22111807 | Yap Teng Hui

As the Manager, People Support - APAC Leader, you will lead and evolve a high-impact people operations team that delivers a consistent, scalable, and employee-centered service experience across our people portfolio. You will serve as a strategic partner with key regional and global ecosystem partners to enable solutions and operational excellence across all aspects of the employee life-cycle and evolving business and country-based requirements.   

This role blends people leadership, service delivery expertise, and iterative and transformational execution. You will lead a regional team, leverage data and qualitative insights to elevate employee experience, and drive simplification, standardization, and innovation across our service areas. The ideal candidate is a confident leader who thrives in fast-moving environments, brings strong analytical and systems thinking, and is passionate about building world-class people operations. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

People Operations Strategy & Service Excellence 

• Shape and continuously refine the role for People Support as a strategic partner that maximizes efficiency, scalability, and employee experience. 

• Champion a data-driven and employee-informed operating model, leveraging insights, feedback, and trends to proactively improve service delivery and reduce escalations. 

• Serve as a subject-matter leader in HR service delivery best practices, applying country standards to achieve optimal operational outcomes. 

 Leadership & Operational Performance  

• Lead and develop a high-performing, APAC Tier I team in a fast-paced, service-oriented environment. 

• Own day-to-day operational performance, including SLAs, KPIs, case volumes, quality metrics, and employee satisfaction. 

• Translate performance metrics into clear, compelling insights that demonstrate the value of People Support and inform decision-making by senior stakeholders. 

• Proactively manage capacity and workforce planning, flexing team resources to meet changing organizational needs and global demand. 

Data, Insights & Continuous Improvement 

• Identify root causes through critical analysis and quickly implement corrective actions to improve service quality and operational efficiency. 

• Lead multiple continuous improvement initiatives, simplifying, standardizing, centralizing, and automating complex HR processes. 

• Ensure strong data integrity, system accuracy, and quality controls through disciplined testing, audits, and attention to detail. 

Stakeholder Partnership & Communication 

• Build trusted partnerships with HRBPs, COE teams, People Intelligence, and business leaders to align priorities and deliver integrated solutions. 

• Develop and execute clear communication strategies for cross-functional initiatives, service changes, and transformation efforts. 

• Consult and influence executive leadership with confidence, clarity, and strong business acumen. 

• Act as a facilitator and change leader, guiding teams and stakeholders through rapid change and transformation. 

Knowledge Management & Content Strategy 

• Identify knowledge gaps and high-volume employee inquiry themes across AskHR. 

• Partner with COEs to curate, update, and maintain HR knowledge content, ensuring accuracy, consistency, and compliance. 

• Create a unified, searchable, and interconnected knowledge platform that delivers a simple and intuitive employee experience. 

People Leadership & Change Management 

• Demonstrate exceptional people leadership through coaching, mentoring, and talent development, building future-ready leaders. 

• Foster a culture of accountability, innovation, and continuous learning within the People Support team. 

• Communicate vision, progress, and change with clarity and empathy, motivating teams through transformation. 

8am to 5.30pm
$4200 to $5500
Customer Support Engineer/ Specialist  

Roles And Responsibilities:

• Support the Client's customers and ensure customer satisfaction by
• Providing prompt & relevant technical / information assistance to each customer
• Gather & communicate customers’ feedback concerning product quality, delivery & services to management
• Highlight / initiate / lead / execute customer satisfaction activities with other departments
• Ensure & practice good housekeeping
• Observe all safety rules of the company and at customer premises
• Exercise safety precautions
• Use approved, safe methods & procedures while working in the factory premises

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

BestRegards,
Jane Lui (Jie’En)
North Division (CEI Registration No.: R1104482)

Job Description:

• Assist the Discipline team in the overall management of the students’ discipline, on a daily basis
• Assist the Discipline team to conduct house visits with school personnel and make follow-up calls to parents.
• Assist Operations Manager in manning and taking charge of the activities in the in-house detention centre, on a daily basis
• Patrol the school premises to ensure orderliness, on a daily basis
• Be involved in case management for students identified as at-risk
• Conduct investigations as part of case management and submit report
• Conduct spot-checks on students’ general neatness in appearance like attire and hair
• Assist the Discipline team in maintaining student discipline during school functions and activities (eg. Speech Day, Sport Carnival, Level Camps), whenever necessary
• Any other ad-hoc duties assigned by the Authority, including general administrative and office-related tasks within the school etc

Requirements:

• 3 years of secondary school experience in related areas
• With prior experience in managing discipline of secondary students
• Able to work independently with minimal supervision
• Able to work well with staff and teachers on student matters
• Basic IT skills to do data entry and familiar with Microsoft Office
• The Contractor also shall have at least 3 year’s relevant/similar Manpower experience in secondary school environment

Key Responsibilities

• Support end-to-end trade execution for base metals (e.g., copper, aluminium, zinc), from contract to settlement
• Prepare, review, and manage trade documentation, including contracts, invoices, packing lists, bills of lading, and other shipping documents
• Liaise with traders, counterparties, banks, warehouses, and logistics providers to ensure seamless operations
• Handle and monitor letters of credit (L/Cs), payment terms, and banking documentation
• Track shipments and coordinate logistics to ensure timely delivery and resolve any operational issues
• Maintain accurate trade records and ensure compliance with internal controls and regulatory requirements
• Assist with reconciliations, reporting, and month-end closing activities
• Support process improvements to enhance operational efficiency

Requirements

• Diploma/Degree in Business, Finance, Supply Chain, or related field
• 1–3 years of experience in trade support, operations, commodities, or shipping/logistics
• Familiarity with trade lifecycle, L/C processes, and shipping documentation
• Proficient in Microsoft Excel and comfortable handling data and reporting
• Strong attention to detail, organisational, and multitasking skills
• Good communication skills and ability to work in a fast-paced environment

Work location: Central
Working hours: Monday to Friday office hours
Salary: up to $2460 per month

6 months contract

Job Scope:

• Enhance work processes and customer relations to elevate service quality.
• Lead customer service surveys, analyse feedback, and drive process improvements.
• Track application payment and security checks to ensure efficiency and accuracy.
• Coordinate preparation, distribution, and courier services for streamlined logistics and timely delivery.
• Conduct quality checks on returned dosimeters, maintain communication with customers, and manage courier job lists to ensure quality assurance.

Requirements:

• Diploma in any field
• 1-2 years of relevant working experience in a service laboratory
• Proficient in Microsoft Excel
• Ability to work independently
• Good interpersonal communication skills
• Meticulous with an eye for detail

Interested applicants may apply or email your CV to nadirah.hirwandy@tg-hr.com

SINGAPOREANS ONLY

Role:

This is a full-time, onsite, Operation Support officer Role in MOE Primary School.

If you are selected, You will work closely with the Principal, Vice Principal, Operations Manager and/ Admin Manager, SPL, in MOE Primary School (nearest MRT- Jurong East) in the day-to-day activities.

The company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

● Opening and closing of school premises as per schedule.

● Maintaining general cleanliness of equipment and workplace

● Providing logistical support for school events and activities

● Setting up and arranging furniture, equipment, and supplies as needed.

● Ensure that school supplies are well stocked and coordinate with vendors for maintenance of school equipment.

● Any other duties assigned by the Supervisor

● Assist the Operations Manager in maintaining school security.

Job Requirements:

• Atleast 2 years experience in similar environment.
• Prior experience in any of the below areas would be an advantage:

a. Logistics-related work

b. Cleaning duties

c. Have an acceptable level of fitness and resilience to be able to perform the role effectively.

● Medically fit and able to perform physical tasks associated with the role.

● Strong ability to work effectively as a team player and contribute to a collaborative work environment.

● Good communication and interpersonal skills to interact effectively with staff, students, and other stakeholders.

**We regret to inform that only shortlisted candidates will be notified. Thank you for applying.

Summary:

Contract Period: From 1 July 2026 to 30 June 2027.

Working Hours:

● Mondays to Thursdays: 6.00am to 3:00pm, or 9.30am to 6.30pm inclusive of 0.5hr lunch break

• Fridays: 6.00am to 2:30pm, or 10.00am to 6.30pm , inclusive of 0.5hr lunch break ● Service not required on Saturdays, Sundays and gazetted public holidays.

LOCATION: Jurong East

* No experience is welcome to apply, training is provided

* Permanent role

* Working hours: 8.30am to 5.45pm (Mon-Fri)

Key Responsibilities:

• Perform on-site technical services at customer sites (local & overseas).

• Install, maintain, and troubleshoot semiconductor equipment.

• Perform routine and preventive maintenance (PM) to ensure optimal machine performance and reliability

• Travel overseas on short notice for service assignments (travel-ready role).

Requirements:

• ITE or Diploma in Electrical & Electronic, Mechanical, Electronics-Mechanical Engineering

• Willing to travel overseas within the Southeast Asia region if necessary

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret to inform that only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chew Hong Huang

EA Personnel Reg. No.: R24124128

6 months

Location: Shenton

Key Responsibilities

1. Calendar & Scheduling Support

• Manage and coordinate team calendars, including scheduling meetings, appointments, and internal/external engagements

• Coordinate across time zones and ensure efficient meeting planning

• Prepare meeting logistics where required (e.g., room booking, restaurant reservation, materials)

 2. Travel & Logistics Coordination

• Arrange end-to-end travel logistics including flights, accommodation, and ground transportation

• Handle visa applications and related documentation where required

• Ensure travel plans are cost-effective and aligned with company policies

 3. Expense & Claims Administration

• Support submission and tracking of expense claims in accordance with company guidelines

• Ensure timely processing and proper documentation for reimbursements

• Liaise with finance team on claim-related matters when necessary 

4. Office Administrative Support

• Provide general administrative support to ensure smooth office operations

• Coordinate office supplies, vendors, and basic facilities-related matters

• Support onboarding logistics for new joiners (e.g., workspace setup, coordination)

 5. Event & Ad-hoc Support (Preferred)

• Assist in organizing internal events, meetings, or team activities

• Support logistics coordination for workshops, visits, or corporate functions

• Provide on-site or coordination support during events

Requirements

• Diploma or Bachelor’s degree in Business Administration or related field

• Minimum 2–5 years of relevant experience in administrative or team support roles

• Strong organizational and time management skills with high attention to detail

• Proficient in Microsoft Office (Outlook, Excel, PowerPoint, AI tools)

• Ability to handle confidential information with discretion

• Good communication skills and ability to work across teams

• Experience in event coordination is an advantage

• Proactive, resourceful, and able to anticipate needs

• Comfortable working in a fast-paced and dynamic environment

• Strong sense of ownership and accountability

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile https://sg.persolgo.com/job/apply/16073

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)

Job Description

• Support site managers and site members for any technical issues relating to scrubber.
• Regarding those issues/troubles/questions beyond your knowledge, communicate with Japan to get proper answer/advice, and then feedback to site
• Visit site to join PM/CM jobs, or to carry out troubleshooting activities, or any other ad-hoc tasks if necessary (such as meeting with customer etc)
• Understand CMS/SCADA system, assist site managers to settle the job, or complete the job independently (cooperate directly with 3rdparty vendor if necessary)
• Understand basic knowledge of CX-programmer, able to download / upload / verify PLC programs
• Understand basic knowledge of GP-Pro EX, able to download / upload / verify touch panel programs
• Understand basic knowledge of Gas DRE testing, assist site manager to complete DRE testing (including tool purchasing, instrument management and communication with 3rd party vendor if necessary)
• Manage claim reports issued by site managers
• Follow up claim cases, assist the communication between site manager and TS Dept. Gain information from site and answer questions raised by TS Dept
• Keep record of claim parts shipment
• Help site managers to check parts code with Japan
• Make DRE report (including DRE rate calculation)
• Risk assessment & safety related issue
• Daily & Weekly Report
• Document Translation & Email Translation
• Interpretation for meeting, training or any other company activities
• Any other ad-hoc works

Requirements

• Fluent in Japanese and English in writing and speaking.
• Minimum Diploma in Engineering.
• Strong ability in handling technical issues and able to propose and negotiate service contracts to customers
• Experience in Semiconductor Fab and Service Audit will be an advantage
• Good understanding & knowledge of semiconductor facilities & processes will be an advantage
• Willing to travel daily to various sites
• Must be self-driven, energetic, resourceful, and good leadership
• Meticulous and timely in documentation
• Able to project strong, positive image of self and company
• Team player with good communication skill
• Responsible, independent with excellent customer service skill

Benefits

• Transport Allowance
• AWS
• Variable Bonus
• Attendance Allowance
• Quarterly Incentive
• Medical Fees

We are looking for a motivated Fresher IT Support Engineer to support the provisioning, imaging, and deployment of desktops and laptops for end users.

This role is ideal for candidates starting their IT career and looking to gain hands-on experience with enterprise IT environments, hardware setup, and end-user support.

Key Responsibilities

Provision, image, and configure desktops and laptops for new hires and existing users

Install and configure operating systems, standard software, and enterprise applications

Perform device setup including domain joining, user account configuration, and security policies

Coordinate with IT teams to ensure devices meet company standards before deployment

Troubleshoot basic hardware, OS, and software issues during provisioning

Maintain accurate records of assets, device assignments, and inventory

Assist with device refreshes, replacements, and decommissioning

Follow documented IT procedures and imaging standards

Provide basic end-user support during device handover

Required Skills & Knowledge

Basic understanding of Windows OS (Windows 10/11)Knowledge of desktop and laptop hardware components

Familiarity with OS installation, imaging, or system setup concepts

Basic understanding of networking fundamentals (LAN, Wi?Fi)

Willingness to learn enterprise tools and IT processes

Good communication and documentation skills

Ability to follow processes and work with checklists

Education

Diploma or Bachelor’s degree in IT, Computer Science, Information Systems, or a related field

Job Responsibilities:

·       Manage and resolve customer complaints received through multiple channels within stipulated turnaround times, ensuring fair and timely outcomes.

·       Review investigation findings, assess relevant information, and provide independent recommendations to management on appropriate service recovery actions.

·       Coordinate resolution efforts with customers and cross-functional teams, ensuring effective service recovery and clear communication throughout the process.

·       Handle complex and escalated disputes involving external parties, including mediation and adjudication sessions at FIDReC.

·       Analyze complaint trends and identify process gaps, recommending corrective measures to prevent recurrence and drive continuous improvement.

·       Prepare regular management reports, including monthly and quarterly statistics, trend analyses, and ad-hoc updates for senior leadership.

·       Support section-led initiatives and projects, and remain adaptable to rotational responsibilities within Customer Management to contribute to broader team objectives and professional development.

·       Adhoc tasks and projects as assigned

Job Requirements

·       Minimum Diploma in a related discipline

·       Minimum 3 years of relevant experience within the banking/financial industry

·       Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to joseph.koh@ambition.com.sg

Attention to Joseph Koh Wei Jie(R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number:200611680D. License Number: 10C5117

Minimum requirements are experience with AWS, Kubernetes, and ECR repositories, and DataRobot knowledge is a plus as the applications are hosted on these services and requires in supporting day-to-day tasks.

Years of Experience:

At least 4 - 5years’ experience in developing, implementing and maintaining IT systems

Role and Responsibilities:

The Level 2 Support team is responsible for providing advanced technical support for the Data Streaming platform once it becomes fully operational. This role focuses on diagnosing and resolving issues escalated from Level 1 (L1) support, maintaining system stability, and coordinating with engineering and vendor teams to ensure continuous service availability and optimal performance.

Key Responsibilities:

Incident Management

• Investigate and resolve incidents escalated by the L1 support team.
• Conduct root cause analysis (RCA) for recurring or critical issues.
• Escalate complex incidents to Level 3 (L3) or vendor teams where necessary.

System Monitoring& Maintenance

• Monitor system performance, data flows, and integrations within the Data Streaming environment.
• Perform routine system health checks, log reviews, and preventive maintenance tasks.
• Implement minor configuration changes and system optimizations as required.

Problem & Change Management

• Support problem management activities by identifying and addressing underlying technical issues.
• Participate in change management processes, including testing and deployment of patches, upgrades, and new features.

Collaboration &Communication

• Work closely with L1 support, infrastructure, data engineering, and vendor teams to ensure timely issue resolution.
• Document troubleshooting procedures, resolutions, and updates for knowledge base improvement.
• Communicate technical updates and incident statuses to relevant stakeholders.

ContinuousImprovement

• Recommend improvements to monitoring tools, workflows, and processes to enhance system reliability.
• Support system audits, compliance checks, and performance reviews.

Requirements / Qualifications:

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• Experience in application or platform support, preferably in data systems or cloud environments.
• Familiarity with DataRobot, or datastreaming technologies is an advantage.
• Strong analytical and troubleshooting abilities.
• Proficient in incident and problem management processes (e.g., ITIL framework).
• Good communication and stakeholder management skills. 

By proceeding with the job application, you are deemed to have read and acknowledged our https://www.totalebizsolutions.com/job-applicant-privacy-policy and consented to us using the personal data you shared for the purpose stated in the said policy.

Job Details:

• 1 year contract + 1 month completion bonus 
• Salary Range : UP $3,500
• Location: East (near MRT Expo)
• 6.30am to 3.30pm (Tue to Sat)
  

Job Scope:

• Participate in projects. Lead and/or collaborate with Order Management team

• Process customer orders in SAP within agreed service levels

• Maintain customer master data and system setups in SAP

• Facilitate order shipment per customer’s requested delivery date 

• Support pricing issue checks and coordinate with relevant teams for resolution

• Identify and escalate order data discrepancies for further investigation

• Support continuous improvement initiatives, including automation and process standardisation

• Generate reports to ensure accuracy and compliance of order management processes

• Work with regional teams across Asia, Europe and North America customer

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile. https://sg.persolgo.com/job/apply/15878

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)