Weare seeking an experienced Identity and Access Management (IAM) OperationsEngineer to support and enhance our enterprise identity platform. This rolefocuses on the day-to-day operations, administration, and continuousimprovement of IAM services across cloud and enterprise environments. The idealcandidate has strong hands-on experience with Microsoft Entra ID andAWS IAM Identity Center, and works closely with security, infrastructure,and application teams to ensure secure and seamless access for users.
Responsibilities:
Identity Platform Management
· Operate,administer, and support enterprise IAM platforms, including Microsoft Entra IDand AWS IAM Identity Center
· Supportauthentication and authorization mechanisms such as SSO, MFA, conditionalaccess, and federation
· Implementand maintain IAM policies, standards, and operational procedures
· IntegrateIAM solutions with cloud services, SaaS applications, and on-prem systems
· Performaccess reviews, audits, and compliance-related activities
· Participatein IAM platform upgrades and enhancements during weekend maintenance window
User Support & Operations
· ProvideLevel 2 / Level 3 support for incidents and service requests
· Monitorsystem performance and infrastructure health to ensure availability and optimaloperation
IT Service Management
· UnderstandsITIL processes for Incident, Problem, Change Management
· Createand update tickets with detailed documentation and resolution steps
· MaintainSLAs and ensure timely ticket resolution
Documentation & Knowledge Management
· Createand maintain technical documentation, knowledge articles, and standardoperating procedures (SOPs)
· Maintainrunbooks for common operational tasks
Required skills and qualifications
· Singaporeansonly
· Adegree in Computer Science, Information Technology, IT Security or a relatedfield with at least 2-4 years of work experience
· Atleast one year of hands-on experience in IAM or identity-related operations
· Strongpractical experience with:
a. Microsoft Entra ID (Azure AD) – users,groups, conditional access, MFA, SSO, enterprise applications
b. AWS IAM Identity Center – permissionsets, account assignments, and federation
· Solidunderstanding of identity concepts: authentication, authorization, RBAC, leastprivilege, federation
· Experiencewith IAM-related protocols such as SAML 2.0, OAuth 2.0, OpenID Connect
· Familiaritywith cloud environments and security best practices
· Strongtroubleshooting and problem-solving skills
· Abilityto work effectively with cross-functional technical and business teams
· Gooddocumentation and communication skills
Preferred skills and qualifications:
· Experiencesupporting hybrid identity environments (on-prem AD + cloud)
· Relevantcertifications e.g. Microsoft Certified: Identity and Access AdministratorAssociate
Please share your CV to shyam@aryan-solutions.com