Total 1,168 executive assistant job vacancies in Customer Service category in Singapore

Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

Are you a problem-solver with a passion for people?

We are looking for a motivated and dynamic Customer Relations Executive, you are the voice of Rentokil Initial. You won’t just be answering phones; you’ll be building relationships, ensuring our customers receive world-class pest control and hygiene solutions, and supporting our field teams to deliver excellence.

In this role you will be responsible for:

Work with Customer Relations Manager and team to:

• Manage inquiries from customers through website, email and telephone
• Responsible for customer satisfaction survey programme by making outbound calls to existing Rentokil Initial Customers
• Data entry - key in lead and enquiry details into Rentokil Initial’s customer management system
• Prepare monitoring reports (daily, weekly & monthly) on outbound calls with success rate analysis, customer feedback, with short commentary
• Adhere to standard procedures for enquiries/ leads/ CVC handling
• Adhere to standard script for enquiries/ leads/ CVC handling
• Support in customer loyalty and world class programme

Specific areas of responsibilities:

• Manage web enquiries that are submitted through Rentokil Initial official websites or toll free lines featured in websites
• Handle enquiries or sales leads for Rentokil Initial businesses
• Handle complaints or issues raised by customers or callers through web feedback form, toll free, email or fax
• Perform satisfaction follow up call to re-gain customer’s confident
• Make outbound calls to existing customers to gain feedback on Rentokil Initial services
• Support in customer loyalty and world class programme
• Key in sales leads/enquiries into iCABS Contact Management Module and inform the ‘person in charge’ to follow up and close the ticket
• Follow up with Customer Development Personnel on prospect status
• Prepare weekly and monthly calls, customer feedback and outbound call reports

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in customer care / telemarketing environment
• Customer oriented and KPI results driven
• Possess initiative and the ability to work independently with minimum supervision
• Good communication skills and has the ability to communicate fluently on the phone
• Call center experience is an added advantage
• Good planning and organisational skills with attention to details.
• Ability to priorities tasks with effective time management
• Autonomous and thrive on challenges
• Normal working hours
• Permanent employment

Highly Desirable:

• Excellent customer service via phone & negotiation skills
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Good sense of humour and passionate about work and takes pride in what he/she does.

Rewards and Benefits

• Attractive base salary
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Customer Care Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Address:

Rentokil Initial (M) Sdn. Bhd.,

Unit 8-1, Level 8, Tower 8, UOA Business Park,

No. 1, Jalan Pengaturcara U1/51A, Seksyen U1, 40150 Shah Alam, Selangor Darul Ehsan

(connected to Subang LRT station)

Working Hours: 4 X Weekdays + 1 Weekend (9am-6pm)

Key Responsibilities

• Support daily centre operations, including client registration, attendance, payments, and record management.
• Handle enquiries, calls, appointment scheduling, and client follow-ups.
• Assist in preparing teaching/therapy materials and support classes when required.
• Maintain centre organisation, cleanliness, and inventory.
• Ensure proper documentation, compliance with regulations, and accurate reporting.
• Support business development efforts, including outreach, marketing materials, and social media content.
• Build strong client relationships, manage feedback, and conduct centre tours.
• Assist with staff scheduling, timesheets, and coordination, including support for interns.
• Prepare financial reports, invoices, and assist with regular submissions to HQ/ECDA.
• Perform ad hoc duties as assigned.

Interested applicants, please send your latest resume to jinkai@talentsatwork.sg or WhatsApp me at 98811690.

Talents@Work Pte Ltd (21C0501)

Tan Jin Kai (R23115830)

Responsibilities:

• Conduct administrative and operational tasks.
• Work towards company target as a team and maximise student retention.
• Delivery professional and high-quality service experience.
• Identify customers’ needs and maintaining a continuous high level of customer service delivery and satisfaction.
• Ensure proper check-in management is practiced at the centre.
• Assist with crowd management during peak period.
• Work closely with the Sales enrolment team and provide regular feedbacks and insights to achieve greater customer intimacy.
• Proactively attend to customers’ feedback and challenges in a professional manner.
• Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction.
• Drive efforts to improve operational processes and systems.
• Perform any other duties and responsibilities as and when assigned by Management.

Requirements:

• Required to work on both weekend
• Must also be able to liaise & effectively communicate with Mandarin speaking students / parents
• At least 2 to 3 years of working experience in operations and customer service
• Excellent command of spoken and written English
• Good communication and interpersonal skills
• Highly motivated and positive-minded
• Able to work in a fast-paced environment
• Prior experience in the private education industry would be an added advantage

Note:

Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply.

Job Description:

• IT troubleshooting.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work.
• Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate IT configuration changes and account access rights.
• Guide users on the policies, processes and responsibilities in management of IT devices and accounts.

Skills & Experience Needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Hillview
• Performance Bonus
• 18 Days Annual Leave
• Contract up to Jan 2029
• Monday to Friday: 8.30am to 6.00pm

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA.

Why Join Us?

• 44-hour work week, 5 days
• In-house staff canteen with meals provided
• Convenient location, just a short walk from Tuas Link MRT
• Exclusive staff discounts
• Access to a fully equipped in-house gym
• Immediate hiring, start work right away!

Job Responsibilities

• Prepare sales orders, delivery orders, invoices and other necessary documents
• Attend to customers queries with prompt and professional service
• Ensure timely execution of customers’ orders
• Communicate with customers via various channels.
• Liaise with internal departments and/or third parties to process order requests from customers.
• Maintain good relationships with customers by providing excellent sales support and accurate product information.
• Handle and resolve customers feedback issues.
• Any ad-hoc duties as assigned by Manager.

Job Requirements

• Diploma in any relevant discipline
• At least one year of experience in customer service is preferred
• Customer-oriented with positive attitude and pleasant personality
• Excellent interpersonal, communication, problem solving and phone/email etiquette skills
• Can work independently in a fast-paced environment with minimum supervision

Nursing Aide

Role Overview

You will play a supporting role in the daily operations of Ihsan Kidney Care dialysis centres by assisting the clinical team in delivering safe, compassionate patient care, while ensuring dialysis equipment and the treatment environment are prepared, clean, and well-maintained.

Key Responsibilities

1. Patient Care Support

• Support nurses in carrying out patient care activities before, during, and after dialysis treatment.

• Assist with basic patient assessments, including observing vital signs, fluid status, and general patient comfort.

• Provide hands-on assistance for patients’ personal care needs, including mobility, hygiene, and positioning during treatment.

• Observe patients closely during dialysis sessions and promptly highlight any unusual symptoms or concerns to the nursing team.

• Assist during dialysis procedures such as cannulation preparation and needle removal, under supervision and in line with centre protocols.

• Respond appropriately during dialysis-related incidents or emergencies by following established procedures and escalating to nursing staff immediately.

2. Equipment and Environment Support

• Prepare dialysis machines prior to treatment, including setup and priming, in accordance with operational guidelines.

• Carry out cleaning and disinfection of dialysis machines, equipment, and treatment areas after each session.

• Maintain a clean, safe, and orderly dialysis environment at all times.

• Report equipment faults, abnormalities, or safety concerns promptly to the relevant personnel.

• Assist with stock management by monitoring consumables and supporting inventory replenishment.

• Support the handling and organisation of dialysis-related supplies and medical materials.

3. General Duties

• Carry out additional duties as required to support the smooth operation of the dialysis centre.

Candidate Requirements

Education & Credentials

• Minimum GCE ‘N’ or ‘O’ Level qualification, or a relevant healthcare support certificate.

Professional Experience

• Prior experience in a healthcare or clinical support setting is an advantage

Skills & Competencies

• Physically fit and able to assist patients safely with movement and daily care needs.

• Able to work well within a multidisciplinary healthcare team.

• Caring disposition with good communication and interpersonal skills.

Work Arrangement:

• Willingness and ability to work rotating shifts across six days per week, including weekends and public holidays.

1. JOB PURPOSE

Responsible for carrying out all aspects of daily teaching and development activities as well as pastoral care for the children enrolled in the Centre.

2. MAJOR DUTIES & RESPONSIBILITIES

Specific (80 %)

1. Centre’s Programmes

(a) To assist Supervisor/Snr Teacher/Teachers to plan and deliver programmes/activities in and outside the Centre to achieve learning and developmental goals in line with the Centre’s philosophy and objectives

(b) Supervise students in their daily homework and plan and carry out assessment work after school homework

(c) Carry out and instil daily routines in children during eg meal/fetching times

(d) To assist Supervisor/Snir Teacher/Teachers to prepare learning materials and conduct age-appropriate programmes for in-house and outing during school holidays.

2. Counselling and Guidance

(a) Provide a positive learning environment and ensure the well-being and safety of the children  

(b) Maintain respect and order in the Centre and during outside activities

(c) Liaise with Supervisor/Snr Teacher/Teachers concerning the learning and development of the children

3. Preparation of Environment

(a) Prepare and carry out lessons according to the Centre’s programme guidelines

(b) Encourage students’ participation in activities

(c) Implement creative ideas, engaging activities, and stimulating lessons

(d) Maintain safety and security rules and practices including fire drills, evacuation exercises, first aid training, safety patrols etc

General (20%)

1. General Administrative Duties eg assisting the Centre Supervisor/Senior Teacher:

(a) In marking students’ attendance and work.

(b) Disseminating and collecting information, official forms issued by the authorities and the Centre, indemnity forms for holiday/extra-curricular activities etc

(c) Working as a team in implementing improvement and innovation in the operations of the Centre

2. Any other duty that may be assigned by the Centre from time to time.

• Embassy of Finland in Singapore is looking for a full-time Driver/Office Service Assistant to start working in May/June 2026. Working at the Finnish Embassy offers a unique and rewarding opportunity to grow professionally while collaborating with a small, but talented and highly driven team.

  Duties will include:

  • Driving the Ambassador and the Embassy staff
  • Responsibility for the care and servicing of the car
  • Dispatching of official documents and running errands for the Embassy
  • Handling and coordinating issues relating to the maintenance of the Embassy premises and diplomatic residences, including purchases to stock up materials under the direction of supervisors
  • Supporting in IT tasks of the Embassy
  • Assisting in customer service and media monitoring
  • Other duties assigned by the supervisors

  Requirements:

  • A valid Singaporean driver’s license, a clean traffic and criminal record
  • Experience in professional driving, such as prior work experience from an Embassy or similar organization
  • Fluency in English, good communication and social skills
  • Capable of doing handy-man work and coordinating bigger scale works
  • Good command of computer skills for professional purposes
  • Ability to work independently and under pressure, time management skills
  • Flexibility in working hours, ability to work evenings and weekends when necessary, including public holidays
  • Team spirit and service-minded attitude, good co-operation skills, proactiviness.

  The fixed-term contract is until 31st March 2027, including a probation period, as well as an option for renewal. Salary is to be determined based on the applicant’s experience and abilities. The Embassy offers a comprehensive medical insurance cover for its employees. A letter of interest and resume (CV) together with salary requirements and references with contact details should be sent by 26th April to sanomat.sin@gov.fi. Kindly title your application as follows: Driver/Office Services Assistant/[last name of applicant].

  Applications received after the stated deadline will not be considered. Only shortlisted candidates will be contacted and invited for an interview.

  Any queries regarding the vacancy should be directed by e-mail to Ms. Annika Rautiainen, Deputy Head of Mission at annika.rautiainen@gov.fi. 

Working hours:

Mon – Fri , 8am to 5.30pm

Job Description:

1. To assist in managing a team of service department, providing guidance, support and coaching as needed.

2. Stay updated with industry trends, best practices, and technological advancements to enhance service quality and efficiency.

3. Conduct regular follow-ups with clients to ensure satisfaction and identify opportunities for service improvement.

4. Build and maintain strong relationships with clients by providing professional customer service and addressing their inquiries, concerns, and feedback promptly.

5. To delegate tasks, set performance objectives, and conduct regular performance reviews to ensure the team meets or exceed service targets.

6. Involve all aspects of service operations, including scheduling, dispatching, and monitoring service call to ensure timely and efficient resolution of customer issues.

7. Coordinate with other department to optimize resource allocation and meet service demand effectively.

8. Maintain accurate records of service activities, including service reports, maintenance schedules and inventory management.

9. Ensure that all service activities comply with safety regulations, company policies, and industry standards to minimize risks and ensure the well-being of employees and clients.

10. Any other ad hoc task as assigned by Manager or Management.

Requirements:

1. Diploma or Degree in Mechanical Engineering, Electrical Engineering, Facilities Management, or related technical discipline.

2. Minimum 2 years of relevant experience in service operations, maintenance, or facilities / M&E service industry.

3. Prior experience in a supervisory or team lead role is preferred.

4. Strong technical understanding of service operations, maintenance processes, and troubleshooting coordination.

5. Experience in managing service teams, including scheduling, dispatching, and workload coordination.

6. Good knowledge of customer service management and client relationship handling.

7. Strong leadership skills with ability to guide, coach, and motivate team members.

8. Good problem-solving skills with ability to handle operational issues efficiently under pressure.

9. Strong communication and interpersonal skills to manage clients, internal teams, and stakeholders.

10. Able to perform performance monitoring, reporting, and service KPI tracking.

11. Proficient in Microsoft Office (Excel, Word, Outlook) and basic service management systems (if any).

12. Familiar with safety regulations and compliance standards in service / M&E environment.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Cynthia Lai | Registration No: R25146301

Job Description & Responsibilities

We are seeking dedicated and people-oriented Assistant Customer Relations Officers (CRO) to support our Home Improvement Programme. The successful candidates will act as the key liaison between the project team and residents, ensuring clear communication, smooth coordination, and positive resident relations throughout the project.

Responsibilities:

• Engage and communicate effectively with residents on project-related matters, addressing queries and concerns with professionalism.
• Explain and guide residents on the scope, locations, and benefits of the Home Improvement Programme works.
• Handle feedback, requests, and complaints from residents tactfully, providing practical on-site solutions where necessary.
• Coordinate and arrange home improvement works outside residential units in a timely manner while maintaining good rapport with residents.
• Provide administrative and logistical support during construction working committee meetings.
• Record and prepare meeting minutes with Consultants, HDB, Sub-Contractors, and other stakeholders.

Requirements:

• Minimum GCE "O" Level Certificate, with at least 3 years of relevant experience in customer service, public relations, or community engagement.
• Strong interpersonal and communication skills, with the ability to converse effectively
• Patient, tactful, and able to manage challenging situations with empathy and professionalism.
• A team player with a positive attitude and strong problem-solving skills.

Job Summary

This role supports the manager in ensuring smooth day-to-day operations for the HNW business, delivering department KPIs, and maintaining full compliance with regulatory requirements and internal guidelines. It also drives continuous improvement through a customer-centric approach to enhance service quality, operational efficiency, and customer/intermediary satisfaction.

Responsibilities

• Execute key operational outcomes for HNW customers to ensure customer, intermediary, and regulatory expectations are met.
• Perform daily policy alterations, review financial transactions, and seek management approval.
• Manage inquiries and feedback from various service channels, and conduct investigations into regulatory complaints.
• Participate in projects, including but not limited to back-book reviews, audits, and data cleanup.
• Monitor, analyze and report performance data (e.g., turnaround time, quality assurance, exceptional cases)to identify root causes, surface trends and drive actionable improvements.
• Maintain collaborative relationships with cross-functional stakeholders to enhance engagement with intermediaries as well as end customers.
• Demonstrate strong ownership and commitment to deliverables; proactively identify team challenges, build capability, and develop potential talents.
• Perform any other project or work as assigned.

Requirements

• University Graduate or above.
• Ability to read and review Chinese-language documents and handle any verbal queries in Chinese
• At least 5 years' working experience in customer service, policy administration or related discipline.
• Sound knowledge of life insurance products.
• Strong understanding of CDD,AML and risk control is advantageous.
• ALMI & ACS would be an advantage.
• Proficiency in MS Office applications including Copilot, PowerPoint, Outlook, Word and advanced Excel(e.g., PivotTables, Power Query); experience with reporting/dashboard tools(e.g., Power BI) is a plus.
• Strong level of learning agility with “can-do” attitude.
• Ability to multitask, prioritize and manage time well on tight deadlines.
• Customer-centric mindset with the maturity to serve HNW customers and intermediaries with professionalism, empathy and attention to detail.
• Strong reporting, data analysis and storytelling skills to translate metrics into clear insights and recommendations.
• Strong problem-solving and effective communication skills for case resolution.
• Skilled in motivating and coaching others.
• Ability to develop collaborative relationships across all levels of peers, as well as externally.

We offer attractive remuneration package including performance bonus, 5-day work week, fringe benefits (medical, dental, life insurance) and good career prospect to the right candidate.

Interested candidates are invited to submit the application with detailed resume stating educational background, working experience, current and expected salaries and contact number.

Your application will be treated in strict confidence. Only shortlisted candidates will be notified.

Personal data collected will be used for recruitment purposes.

Personal data of unsuccessful applicants may be retained up to two years only.

Job Description

As a Customer Service Executive at JIJI PTE LTD, you will be the frontline of our e-commerce operations, supporting customers across multiple platforms. You'll handle enquiries, resolve issues, and ensure every customer enjoys a seamless shopping experience—from order to delivery.

Key Responsibilities

• Respond promptly to customer enquiries via chat, email, and phone
• Assist customers with order tracking, product enquiries, and aftersales support
• Coordinate with logistics and internal teams to resolve delivery or stock issues
• Handle return/exchange requests and follow up with customers professionally
• Update customers on order statuses and ensure timely resolution of issues
• Maintain service quality and support platform ratings (e.g. Shopee, Lazada, website)

Requirements

• Entry-level candidates are welcome; training provided
• Strong communication and problem-solving skills
• Customer-first mindset and a calm, professional attitude
• Able to multi-task in a fast-paced, e-commerce environment

Why Join Us?

Friendly and supportive team culture

Opportunities to grow within a fast-moving e-commerce company

Apply now and help us deliver better online shopping experiences at JIJI!

Location : Geylang Bahru
Working Hours : 8am-5pm, 5/6 work days alternate rotation weekly, including weekends (open to work 9.30am-6.30pm)
Salary Range : Basic Up to $3,000 per month + VB + On Duty Incentive

Responsibilities

• Attend to incoming phone calls and respond to basic customer enquiries
• Record customer details and pass information to the Sales Team for follow-up
• Perform accurate data entry and maintain proper records
• Take turns holding the company duty phone; successful conversions will receive incentives
• Provide respectful and professional service in all interactions

Requirements

• Prior customer service or call-handling experience preferred
• Able to handle sensitive conversations with empathy and professionalism
• Comfortable working in the funeral services industry (no physical handling of deceased required)

Email resume to chiewjie@recruitlync.com
Good Luck! Only shortlisted candidates would be notified.
Recruit Lync Pte Ltd 22C1000
Lim Chiew Jie R25157870

We are a specialist gastroenterology clinic seeking a dedicated and service-oriented Clinic Assistant to join our team at Farrer Park Medical Centre.

Key Responsibilities:

• Provide frontline patient service, including registration and appointment scheduling
• Manage patient enquiries via phone, email, and in-person communication
• Coordinate clinic appointments, procedures, and follow-ups
• Maintain accurate patient records and documentation
• Assist with billing, invoicing, and insurance claims processing
• Support daily clinic operations and administrative duties

Requirements:

• Good communication and interpersonal skills
• Proficiency in English; ability to communicate in Mandarin is an advantage due to patient demographics
• Prior experience in a clinic or healthcare setting is preferred

Operations Customer Service Executive (OCSE) x2 
Salary: $3000 - $3500
Working Time: Monday - Friday, 8.30 am – 5.30pm / 9am – 6pm (can choose)
Working Location: Paya Lebar

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• With 1 - 2 years work experience in Freight Forwarding 
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Tee Xin Li Reg No: R24121619 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279