Total 17,897 Manager job vacancies

We are looking for a dedicated and experienced Senior / Nurse Manager to oversee daily nursing operations and ensure quality care delivery within a healthcare environment.

The ideal candidate will provide leadership to the nursing team, support operational excellence, and ensure compliance with clinical and regulatory standards.

Key Responsibilities

• Oversee day-to-day nursing operations and ensure smooth workflow
• Lead and supervise nursing staff to maintain quality patient care standards
• Ensure compliance with MOH regulations, nursing policies, and clinical protocols
• Support manpower planning, staff scheduling, and deployment
• Monitor nursing care standards and support quality improvement initiatives
• Assist in staff training, development, and competency upgrading
• Coordinate with multidisciplinary teams to ensure efficient care delivery
• Support audits, inspections, and accreditation exercises
• Maintain proper nursing documentation, SOPs, and operational processes
• Assist Management with operational and nursing improvement initiatives

Requirements

• Degree/Diploma in Nursing or equivalent
• Registered Nurse with valid Singapore Nursing Board practicing license
• Valid BCLS certification
• Minimum 3–5 years of nursing management or supervisory experience
• Experience in healthcare, hospital, or nursing home environment preferred
• Strong leadership, communication, and interpersonal skills
• Able to work independently and in a fast-paced environment

Why Join Us?

✨ Leadership opportunity within nursing operations
✨ Stable and supportive healthcare environment
✨ Career development opportunities
✨ Meaningful and rewarding profession
✨ 5-day work week

Interested candidates please WhatsApp me at +65 6509 0823 or send in your resume to willie.goh@swiftsearchglobal.com

https://wa.me/6565090823

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

Job Description

• Industry/ Organization Type: Property Developer
• Position Title: Facilities Manager
• Working Location: Buona Vista (Walk distance from MRT)
• Working Hours: 5 Days (Monday – Friday, 8:30 AM – 6:00 PM)
• Salary Package: Basic Salary + Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Lead a team of executives to manage building operations and facilities, including outsourced M&E, cleaning, security, landscaping, and pest control services.
• Supervise the team and vendors, check work quality, and ensure maintenance services are completed according to contract requirements.
• Conduct regular building and M&E inspections, follow up on rectification works, and recommend improvements.
• Prepare management reports, contract reviews, and vendor performance evaluations.
• Manage quotations and tenders for maintenance, repair, replacement works, services, and supplies, including vendor evaluation and award recommendations.
• Support sustainability initiatives and ensure alignment with Green Mark requirements and standards.
• Conduct fire evacuation drills and tabletop exercises in line with SCDF regulations, including CERT training and SCDF audits.
• Monitor budgets and prepare yearly operations and capital expenditure budgets.
• Liaise with authorities on building matters, obtain required licences and certificates, and maintain proper records and documents.
• Maintain good tenant relationships and manage tenancy matters, including renovation, reinstatement, feedback, and requests.
• Perform other duties as assigned.

APPLY NOW!!!

• Recognised degree in Facilities Management, Building Services, Building Management, or equivalent.
• At least 3 years of relevant experience in a similar role.
• Strong leadership, interpersonal, and communication skills.
• Service-oriented with a positive attitude.
• Able to work well in a team and independently.
• Certification as a Senior Fire Safety Manager will be an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84234 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities

• Oversee the daily operations of the front-of-house, ensuring a smooth and efficient service
• Greet guests warmly and escort them to their tables
• Manage reservations and optimize seating arrangements to maximize guest satisfaction and restaurant capacity
• Coordinate with the kitchen and bar staff to ensure timely and accurate service
• Supervise and support front-of-house staff, including hosts/hostesses, waitstaff, and bartenders
• Train and mentor front-of-house staff, fostering a positive and professional work environment
• Address and resolve any guest complaints or concerns promptly and professionally
• Maintain high standards of cleanliness and organization in the dining area
• Monitor inventory levels of front-of-house supplies and coordinate with management for replenishment
• Ensure compliance with health and safety regulations
• Assist with special events and private dining arrangements as needed
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
• Maintains positive guest and colleague interactions with good working relationships
• Establishes a rapport with guests maintaining good customer relationships
• Personally and frequently verifies that guests are receiving the best possible service

Profile

• You are hospitable, friendly and have a natural courtesy
• You have a neat and tidy appearance and you are punctual
• Eager to learn, flexible and a team player
• You can work independently and act as a collegiate in a team
• Enthousiasticm passionate and ambitious
• An eye for detail and a “hands-on” mentality

Requirements

• Proven experience as a assistant manager in a similar leadership role in the hospitality industry
• Exceptional customer service and interpersonal skills
• Strong leadership and team management abilities
• Excellent organizational and multitasking skills
• Ability to remain calm and composed under pressure
• Proficient in reservation management systems and point-of-sale (POS) software
• Impeccable grooming and professional appearance
• Flexibility to work evenings, weekends, and holidays as needed
• High school diploma or equivalent; hospitality management or related field is a plus

The Role

At Airwallex, product is at the heart of everything we do. Our team brings together commercial strategy, engineering, design, and regulatory expertise to deliver powerful financial products to customers around the world. We obsess over the details, push the boundaries of what’s possible, and build world-class solutions that scale globally.

As a Principal Product Manager, you’ll play a pivotal role in shaping the future of our products; designing strategy, defining solutions, and driving delivery from concept to launch.

You’ll work closely with product, engineering, design, and commercial teams to bring these capabilities to life, and help shape the infrastructure behind one of the most dynamic fintech platforms in the world.

Requirements

• 10+ years of experience in a high-growth environment, ideally in fintech, e-commerce, or merchant-facing platform products.

• Bachelor’s degree or higher, with strong academic performance; technical or engineering coursework a plus.

• Technical fluency and the ability to engage confidently in architectural discussions around SDKs, APIs, and high-performance frontend systems.

• Exceptional communication skills, with the ability to translate product strategy across technical and non-technical teams.

• Analytical rigor: a sharp eye for detail, structured problem-solving skills, and a data-driven mindset.

• Bias for action: grit, persistence, and ownership to turn complex ideas into real-world products quickly.

• Collaborative mindset and the ability to thrive in cross-functional, cross-cultural teams.

Preferred

• Experience working on payments products

Munich Re is one of the world’s leading providers of reinsurance, primary insurance, and insurance-related risk solutions. With a global presence and a commitment to innovation and excellence, we offer a unique opportunity to contribute to our continued success.

We are seeking a highly motivated and experienced Actuarial Manager to join our Central Life Reserving (CLR) team. This role offers the opportunity to collaborate across multiple business units in Asia, MENA, South Africa, and Australia, supporting the consolidation and enhancement of regional reporting and analysis processes.

Your Role                                          

Reporting and Analysis:

• Lead the integration of South Africa’s reporting processes into the regional framework, identifying and implementing efficiencies.
• Take point on South Africa Group Reporting effective 2027.
• Assess and enhance regional reporting processes to meet the evolving needs of local offices.
• Support the development and implementation of standardized procedures for timely and effective result analysis.
• Conduct in-depth analysis and provide actionable insights into key drivers of financial results.
• Support Annual Planning and Delivery across Asia Pacific & Africa.

Review and Support:

• Be the first line reviewer of Munich Re’s South Africa business.
• Lead the Group Reporting for Japan, Korea, Retakaful and Middle East business, supporting the Regional Head of Reporting and the Regional Chief Actuary with the quarterly and annual reserving and quality assurance.
• Support the review of other business units across Asia Pacific.

Technical Expertise:

• Serve as the technical expert on the systems and tools within the job function.
• Implement a treaty-level IFRS17 analysis tool across LH2.
• Support the enhancement of the prognosis process across Singapore branch.

Your Profile

• Minimum of 5 years of relevant actuarial experience, with strong progress in actuarial examinations.
• Solid understanding of IFRS 17 and Solvency II reporting frameworks.
• Strong analytical and problem-solving skills, with a keen eye for detail.
• Excellent written and verbal communication skills, with the ability to convey complex concepts clearly.
• Proven ability to manage and resolve conflicts constructively.
• Proficiency in Microsoft Excel; experience with programming languages such as VBA, R, Python, or SQL is highly desirable.

We are looking for a commercially driven and relationship‑focused Corporate Account Manager to expand our B2B subscription business in Singapore and across the region.

This is a hands‑on sales role where you will work closely with corporate clients, build long‑term relationships, and drive subscription growth across our portfolio of premium business publications. You will engage directly with decision‑makers, identify new opportunities, and ensure strong value delivery to existing customers.

Your day-to-day:

• Drive growth in corporate subscriptions by identifying and converting new business opportunities

• Promote and sell DN Media Group’s full portfolio of publications across relevant industries

• Maintain and expand relationships with existing corporate customers, including upselling and renewals

• Manage your own pipeline and deliver against monthly sales targets and KPIs

• Build strong relationships with decision‑makers and develop a deep understanding of customer needs

• Position DN Media Group’s products as value‑driven solutions for professionals and organisations

• Identify new markets, accounts and segments to grow subscription sales

• Follow up on inbound leads and proactively generate new opportunities through outreach

• Prepare and deliver sales proposals, presentations and negotiations

• Collaborate with regional and global sales teams to align on initiatives and share best practices

• Maintain accurate CRM records and contribute to reporting and sales insights

• Ensure a high standard of customer experience and represent DN Media Group professionally at all times
  

Your background:

• Experience in B2B sales, account management or customer‑facing roles

• Proven ability to build relationships and close deals

• Strong commercial mindset and ability to identify growth opportunities

• Customer‑centric approach with focus on long‑term value

• Excellent communication skills and ability to engage across different levels and industries

• Experience using CRM systems (e.g. HubSpot) is an advantage

• Comfortable working in an international, collaborative environment

• Interest or experience in industries such as shipping, energy or seafood is beneficial

• Proficient in Microsoft Office tools

• Fluent in English and Mandarin
  

 What we are looking for

• A motivated and results‑driven sales professional

• Someone who enjoys building relationships and working independently

• Strong work ethic and a clear desire to achieve and exceed targets

• Ability to operate in a fast‑moving and international environment

• A proactive, structured and solution‑oriented approach

Why join DN Media Group

• Work with leading global brands in professional media

• Be part of a high‑growth subscription business with strong international ambitions

• Join a collaborative and ambitious team with global reach

• Opportunity to build and grow a key market for DN Media Group

Job Title: Commercial Manager (Façade / Curtain Wall Projects)

Location: Singapore

Job Summary

We are seeking an experienced Commercial Manager to oversee all commercial, contractual, and cost management activities for façade and curtain wall projects in Singapore. The successful candidate will play a key role in tendering, contract negotiation, project cost control, procurement strategy, and commercial risk management to ensure project profitability and compliance.

This role requires strong knowledge of façade construction projects, excellent commercial acumen, and the ability to manage both pre-contract and post-contract commercial functions.

Key Responsibilities

• Lead and manage all commercial aspects of façade projects, including tendering, budgeting, cost planning, and project financial control.

• Prepare and review commercial proposals, tender submissions, pricing analysis, and bid documentation.

• Participate in contract negotiations with clients, consultants, main contractors, and suppliers to ensure favourable commercial terms.

• Review contract documents, identify commercial risks, and propose mitigation strategies to protect company interests.

• Manage project cost control, including budget monitoring, cost forecasting, cash flow analysis, and profitability tracking.

• Evaluate variation orders, claims, progress payments, and final accounts in accordance with contract requirements.

• Support project teams in commercial decision-making, including procurement strategy, subcontractor selection, and supplier negotiations.

• Liaise with suppliers and subcontractors to obtain competitive quotations and ensure cost efficiency.

• Monitor project performance to ensure alignment with commercial targets and company financial objectives.

• Support risk assessment activities, including contractual risks, financial exposure, and project delivery risks.

• Ensure compliance with contractual obligations, project specifications, and relevant regulatory requirements.

• Collaborate closely with project managers, engineers, and procurement teams to support project execution and commercial success.

• Maintain and develop strong relationships with local suppliers, subcontractors, and industry partners.

Requirements

• Degree in Quantity Surveying, Engineering, Construction Management, Building, or a related discipline.

• Minimum 8 years of commercial experience in the façade, curtain wall, or construction industry in Singapore.

• Strong experience in both pre-contract (tendering, pricing, bidding) and post-contract (cost control, claims, variation orders, final accounts) functions.

• Proven experience working in façade contracting companies or specialist subcontractors.

• Strong understanding of façade project costing, procurement, subcontracting, and construction methodologies.

• Experience in contract review, negotiation, and commercial risk management.

• Familiar with international tendering processes and construction contract frameworks.

• Strong analytical, negotiation, and problem-solving skills.

• Good communication skills in English for coordination with clients, consultants, and internal teams.

• Ability to work in a fast-paced project environment and manage multiple projects simultaneously.

Preferred Qualifications

• MRICS (Member of the Royal Institution of Chartered Surveyors) or equivalent professional QS/commercial certification.

• Experience in large-scale façade or building envelope projects in Singapore.

• Strong network of local suppliers, subcontractors, and façade industry partners.

• Experience working in multinational or international construction environments.

Oversees steel structure projects from initial planning through fabrication and site installation

Manage budgets, timelines, safety protocols, and coordinate between clients, engineers, fabricators, and subcontractors to ensure seamless project.
Bachelor’s Degree in Civil Engineering, Structural Engineering, or Construction Management
Typically 5 to 10+ years of project management experience in structural steelworks, covering both fabrication and field erection
Sound working knowledge of structural steel technical elements and construction contracts
Strong leadership, cost estimation, negotiation, and cross-functional team management capabilities

Key Responsibilities:

• Lead the development, implementation, and maintenance of Process Safety Management (PSM), Energy, and GHG systems in alignment with regulatory and internal standards.
• Facilitate and monitor HAZOP and risk assessments; track implementation of recommendations to closure.
• Drive improvements in Process Hazard Analysis, Pre-Startup Safety Review, and Management of Change processes.
• Investigate process safety incidents, recommend preventive actions, and identify relevant safety performance metrics.
• Oversee planning, budgeting, and execution of activities related to PSM and energy management.
• Collaborate with process engineers to ensure adequacy of LOPA and other risk mitigation strategies.
• Organize and support internal and external audits (e.g. SS651, IMS, EnMS, insurance) and ensure compliance.
• Maintain documentation and reporting of HSSE data; act as caretaker for the Asset Management System.
• Support Energy Manager / GHG Manager regulatory roles
• Serve as a Subject Matter Expert in process safety—providing consultation, training, and coaching across departments.
• Promote a strong process safety culture and share best practices across teams and with global stakeholders.
• Track actions related to safety projects and ensure timely reporting and follow-ups.
• Take ownership as IMS Process Owner

Requirements:

• Degree in Chemical / Mechanical / Process Engineering
• Min. 8 years of experience in a chemical / petrochemical / Shipyard / Energy high-hazard industrial environments
• Strong understanding of risk management, local HSE regulations (e.g. WSHA, WICA), and standards such as SS506.
• Proficiency in process safety design and risk screening is advantageous.
• Comfortable to work in west of Singapore (Tuas / Pioneer / Gul Circle) 

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Job Scope:

• Manage calendars, correspondence, and files.

• Prioritize and coordinate daily tasks.

• Arrange meetings and prepare materials.

• Liaison with others, answer calls, and emails.

• Handle expenses and personal finances.

Requirements:

• Admin or assistant experience is a plus

• Having a driver's license is an advantage

• Bachelor's degree or equivalent experience.

• Strong organizational and good communication skills.

• Discretion, adaptability, and multitasking ability.

Aurora Asia Pacific (21C0671)|Stephanie (R21100585)

Company Overview

URBAN GROUP PTE. LTD. is rooted in Singapore and expanding thoughtfully, operating concepts including The Coastal Settlement (Changi), 龙庄 Long Zhuang (Changi), and Coolies' Union (Duxton Hill).

Job Summary

The Assistant Outlet Manager supports operational excellence by coordinating shifts, managing staff, overseeing bar inventory, and enhancing guest relations to drive customer satisfaction and business performance.

Responsibilities

• Coordinate daily outlet operations during scheduled shifts to ensure smooth service delivery
• Liaise with suppliers to secure timely deliveries and verify quality and quantity of items received
• Operate the POS system to process transactions and generate accurate sales reports in compliance with company policies
• Manage and supervise staff performance to maintain high service standards and operational efficiency
• Recruit and train new staff to build a competent and motivated team
• Monitor bar inventory levels, initiate timely replenishments to maintain sufficient stock for service demands
• Prepare beverages and cocktails accurately according to customer orders to ensure quality and consistency
• Welcome and engage customers to create a positive first impression and enhance guest experience
• Organize table reservations efficiently to optimize seating and customer flow
• Advise customers on menu and beverage selections to enhance their dining experience
• Address and resolve customer feedback promptly to maintain satisfaction and loyalty
• Perform additional duties as assigned to support outlet operations and business goals

Job Description:

• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Responsible for measuring quantities and taking off
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• All other contracts management related job

Job Requirements:

• Degree / Diploma in Building or its equivalent
• Min 5 years and above experience as deputy contracts in main-con companies
• Proven ability in contract negotiation, contract administration & variation orders
• Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines

Job Highlight:

• Hospital, Public setting
• Monday - Friday, 830AM - 6PM
• AWS & VB up to 4 months
• West/Central Region

Key Responsibilities

• Ability to interpret contracts, enforce terms, monitor KPIs, and ensure vendor compliance with policies and standards.
• Preferably with experience in healthcare, hospitality, or horticulture environments, with understanding of operational and compliance requirements in these settings.
• Experience managing daily operations, resolving issues with vendors, and ensuring smooth service delivery in a fast-paced environment.
• Strong capability in validating reports, auditing KPIs, tracking performance data, and ensuring accuracy in documentation and compliance checks.
• Strong communication and collaboration skills with stakeholders and vendors, coupled with leadership ability, initiative, and interest in supporting operations through innovative and sustainable practices.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON or email the updated resume to martin@mci.com.sg

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

Toh Cheng Jie (Martin)

Registration Number: R23117397

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Position: Artist & Talent Manager
Manager: Head of Talent

DESCRIPTION

As an Artist & Talent Manager at WILD Group, you will oversee a portfolio of artists and/or talents, driving their professional growth and maximizing their brand opportunities. Your role is primarily focused on talent development, brand partnerships, and client liaison. You will play a key role in fostering relationships with talent, identifying new business opportunities, and ensuring successful execution of branded campaigns.

This position requires a strong blend of strategic thinking, negotiation skills, and industry expertise to enhance talent success while aligning with WILD Group’s business objectives. The duties and responsibilities listed below are not exhaustive and are subject to change. Your manager may assign additional tasks as necessary.

KEY RESPONSIBILITIES

• Act as the primary point of contact for assigned talent, managing their professional growth, opportunities, and industry relationships.
• Maintain a minimum number of active talents/artists under management, as set by the company. If this number falls below the threshold, it will be your responsibility to proactively identify, source, and onboard new talent.
• Negotiate favorable terms for collaborations, partnerships, endorsements, and other professional engagements on behalf of talent.
• Oversee the execution of branded campaigns, ensuring alignment with client objectives while maintaining the talent's creative integrity.
• Support talent in optimizing their content strategy, social media presence, and audience engagement.
• Develop long-term strategies to maximize talent potential across digital, live, and media platforms.
• Manage talent calendars, ensuring seamless coordination of shoots, events, and other professional commitments.
• Build and maintain strong relationships with industry stakeholders, including brands, agencies, PR firms, and production teams.
• Communicate with media, PR, and commercial contacts to manage inquiries on behalf of talent efficiently.
• Stay updated on industry trends, emerging platforms, and the evolving creator economy to leverage new opportunities.
• Address challenges or disagreements professionally, ensuring win-win solutions for all parties involved.

IDEAL CANDIDATE

• Education & Experience: Bachelor’s degree in Marketing, Public Relations, or a related field, with proven experience in artist/talent management or an agency environment.
• Industry Knowledge: Strong understanding of the influencer and entertainment industry, including social media trends and brand partnerships.
• Negotiation & Sales Skills: Hands-on experience with contract negotiation and brand deal structuring.
• Communication & Relationship Building: Excellent verbal and written communication skills, with the ability to foster strong relationships with talent and industry stakeholders.
• Multitasking & Time Management: Ability to manage multiple projects simultaneously and work effectively under tight deadlines.
• Tech & Marketing Proficiency: Knowledge of SEO, social media best practices, and CRM software (preferred).
• Language Skills: Proficiency in English is required; Mandarin is a plus.
• Adaptability & Initiative: Fast learner, self-motivated, and results-driven with a passion for talent growth and the entertainment industry.

If you are passionate about the media industry and have the skills to drive talent success, we’d love to hear from you!

This role is a senior group-level hospitality leadership position responsible for the overall success of all restaurants, bars, and hospitality businesses within PleasureCraft Group. The General Manager reports directly to the Founder & Managing Director and oversees outlet leaders across the group.

Core Mission

The General Manager must ensure every business delivers:

1. Excellent guest satisfaction
2. Sustainable revenue growth
3. Strong profitability and financial discipline

Main Responsibilities

1. Multi-Outlet Operations

• Oversee daily operations of all restaurants, bars, and hospitality concepts.
• Maintain service, cleanliness, safety, compliance, and operating standards.
• Conduct regular site visits and management reviews.
• Resolve operational issues and ensure SOPs are followed.
• Coordinate departments including operations, kitchen, bar, finance, HR, and marketing.

2. Financial Performance

• Own revenue, profit, and EBITDA targets.
• Review P&L statements and budgets.
• Monitor food cost, beverage cost, payroll, and operating expenses.
• Improve profitability through pricing, menu engineering, labour planning, and cost control.
• Work with finance on forecasts and capital expenditure planning.

3. Sales & Revenue Growth

• Set outlet revenue targets.
• Develop strategies for events, private dining, corporate bookings, partnerships, and promotions.
• Analyze sales trends and underperforming periods.
• Improve guest retention and repeat visitation.

4. Guest Experience

• Ensure each concept delivers its intended guest experience.
• Monitor reviews, complaints, and customer feedback.
• Lead service recovery and complaint resolution.
• Implement systems to recognize and retain repeat guests.

5. Leadership & Team Development

• Directly manage outlet GMs and Restaurant Managers.
• Conduct performance reviews and coaching.
• Develop leadership capabilities and succession plans.
• Hold managers accountable for results.

6. Training & Service Standards

• Establish onboarding and training programs.
• Ensure staff have strong service, menu, POS, and guest-recovery knowledge.
• Maintain standards in grooming, professionalism, and customer service.

7. HR & Recruitment

• Support hiring, retention, workforce planning, and performance management.
• Monitor turnover and employee engagement.
• Work closely with HR on disciplinary and development matters.

8. New Restaurant Openings

• Lead pre-opening planning and execution.
• Coordinate with designers, contractors, suppliers, chefs, and consultants.
• Oversee recruitment, training, procurement, licensing, and launch readiness.

9. Systems & Technology

Responsible for selecting and managing:

• POS systems
• Reservation systems
• Inventory systems
• Procurement systems
• CRM platforms
• Payment gateways
• Workforce management software
• Reporting tools

10. Procurement & Supplier Management

• Negotiate supplier agreements.
• Control purchasing processes.
• Improve group buying power while maintaining quality.

11. Menu & Culinary Collaboration

• Work with chefs on menu design, pricing, profitability, and execution.
• Review menu performance and guest appeal.
• Support menu launches and staff training.

12. Design, Events & Marketing

• Review restaurant layouts and operating equipment.
• Oversee events and collaborations.
• Ensure marketing campaigns are operationally achievable and commercially effective.

13. Reporting

• Provide weekly and monthly performance reports.
• Present risks, opportunities, corrective actions, and recommendations to ownership.

Key Performance Indicators (KPIs)

Success will be measured by:

• Revenue growth
• Profitability and EBITDA
• Food & beverage cost control
• Labour productivity
• Guest satisfaction scores
• Repeat customer rates
• Employee retention
• Training completion
• New outlet performance
• Compliance with operating standards

Candidate Requirements

Education

• Bachelor's degree (or higher) in Hospitality, Hotel, Restaurant Management, or related field.
• Strong business and financial education preferred.
• MBA or postgraduate qualifications are advantageous.

Experience

Minimum:

• 5+ years in a multi-outlet restaurant group.
• Senior operational leadership experience.
• P&L responsibility.
• Experience opening new venues.
• Experience managing restaurant managers and outlet leaders.
• Experience with POS, reservations, inventory, procurement, and reporting systems.

Preferred:

• Hotel F&B background.
• Luxury/lifestyle hospitality.
• Experience in competitive markets such as Singapore, Hong Kong, or Bangkok.

Ideal Candidate Profile

The successful candidate is:

• Commercially driven
• Financially literate
• Hands-on and operationally focused
• Strong leader and coach
• Calm under pressure
• Detail-oriented
• Guest-centric
• Able to balance hospitality excellence with profitability
• Passionate about building successful hospitality brands

In One Sentence

This is essentially a Group Director of Operations / Group General Manager role responsible for all operational, financial, commercial, people, and guest-experience performance across a portfolio of restaurants and hospitality businesses, with full accountability for growth, profitability, and standards.