Total 3,277 Others system analyst job vacancies

Job Overview

We are seeking an experienced Business Analyst to support a large-scale payment transformation initiative within the banking sector. This role will be responsible for driving business analysis activities, supporting payment system modernization, and working closely with business, operations, and technology stakeholders to deliver strategic payment solutions.

The successful candidate will possess strong knowledge of payment operations, transaction banking processes, and business transformation projects within financial services environments.

Key Responsibilities

Business Analysis & Transformation

• Gather, analyze, and document business and functional requirements for payment transformation initiatives.
• Evaluate existing payment processes and identify opportunities for operational improvement and process optimization.
• Support the design of future-state payment workflows, operating models, and business procedures.
• Conduct stakeholder workshops, requirement gathering sessions, and business process reviews.

Payment Operations & Functional Support

• Analyze payment processing workflows, transaction routing, validation, exception management, reconciliation, and settlement activities.
• Assess business impacts arising from payment system enhancements and modernization initiatives.
• Support solution design activities relating to payment processing platforms and transaction management systems.
• Participate in gap analysis, issue management, and business decision-making discussions.

Project Delivery & Testing

• Prepare business requirements, process documentation, functional specifications, and project deliverables.
• Support system integration testing, user acceptance testing, migration activities, and operational readiness assessments.
• Assist with deployment planning, business acceptance, and post-implementation support activities.
• Ensure business requirements are accurately translated into functional solutions.

Stakeholder Management

• Work closely with business users, operations teams, technology teams, vendors, and project stakeholders.
• Facilitate discussions to drive alignment across multiple workstreams.
• Support change management and business adoption activities throughout the project lifecycle.

Requirements

• Experience within banking or financial services environments.
• Strong understanding of payment operations, domestic payments, transaction banking, cash management, or related banking functions.
• Experience in business requirements gathering, process analysis, fit-gap assessment, and stakeholder management.
• Knowledge of payment modernization initiatives, payment system implementations, or payment operations transformation projects.
• Understanding of ISO 20022 standards and payment processing workflows.
• Experience supporting testing activities, migration planning, and business readiness programs.
• Strong communication, presentation, documentation, and stakeholder engagement skills.

Preferred Skills

• Experience with Finastra GPP or similar payment processing platforms.
• Exposure to payment hubs, domestic transfer systems, transaction processing, reconciliation, settlement, AML, sanctions screening, or fraud monitoring.
• Experience working on large-scale banking transformation programs.
• Ability to manage workshops, business interviews, and cross-functional stakeholder discussions.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

ABOUTTHE ROLE
We are looking for an experienced KYC Quality Assurance Analyst to join our client's Compliance team in Singapore. In this senior individual contributor role, you will serve as the third line of review (L3) for KYC and Source of Wealth (SoW) assessments, ensuring accuracy, regulatory compliance, and risk integrity across our customer portfolio.

You will work closely with L1/L2 analysts, the Anti-Money Laundering Officer (AMLO), and internal audit teams to maintain the highest standards of financial crime prevention.

KEY RESPONSIBILITIES

•     Perform second-level review of KYC and Source of Wealth (SoW) assessments, evaluating them for accuracy, completeness, and regulatory compliance.

•     Validate the plausibility and coherence of SoW narratives and supporting documentary evidence.

•     Ensure that risk ratings, customer profiles, and red flags are correctly identified, documented, and appropriately addressed.

•     Summarise and escalate high-risk or unclear cases to the AMLO with well-reasoned recommendations.

•     Maintain quality assurance records and contribute to internal audit readiness and ongoing compliance reviews.

•     Provide constructive, actionable feedback to L1 and L2 analysts to drive improvements in quality and consistency.

•     Identify systemic issues or trends in KYC reviews and propose process enhancements.

REQUIREMENTS

Essential

•     Minimum 3 years of hands-on KYC experience within a licensed bank or financial institution (non-negotiable).

•     Prior experience in an L3 reviewer, QA, or Compliance Officer capacity.

•     Strong knowledge of AML/CFT regulations and KYC frameworks applicable in Singapore (MAS guidelines).

•     Proven ability to assess complex corporate structures and high-risk customer profiles.

•     Meticulous attention to detail with strong analytical and investigative skills.

Key Responsibilities

• Provide end to end SWIFT SME support for BAU, incidents, and changes.

• Own SWIFT infrastructure and application administration(Alliance Access / Gateway / AMH as applicable).

• Support SWIFT Alliance Cloud migration, cutover, and hypercare.

• Ensure compliance with SWIFT CSP controls, audits, and attestations.

• Coordinate with Infra, Security, Network, Vendors, and Business teams.

• Support future API based SWIFT initiatives and modernization roadmap.

• Maintain runbooks, SOPs, and operational documentation.

Detailed Job Description:

• Provide end to end SWIFT platform support covering BAU operations, incident management, and production stability.

• Act as the primary SWIFT subject matter expert for Alliance Access, Alliance Gateway, and associated components.

• Support the ongoing migration from on premise SWIFT infrastructure to SWIFT Alliance Cloud, including readiness checks, cutover activities, and post go live support.

• Ensure adherence to SWIFT CSP requirements and support all internal and external regulatory audits and attestations.

• Coordinate closely with infrastructure, security, network, compliance, vendors, and business stakeholders to manage changes and resolve issues.

• Support change and release management activities, including deployment planning and risk assessment.

• Participate in future SWIFT modernization initiatives, including API based SWIFT integration planned from 2027 onwards.

• Maintain and update operational documentation, SOPs, runbooks, and knowledge repositories.

• Hands on experience with Alliance Access, Alliance Gateway, SWIFTNet

• Experience in cloud or hybrid SWIFT deployments preferred

NextLabs is a security software company focused on developing mission critical next generation policy enforcement infrastructure and system software. NextLabs provides large enterprises with active, policy-driven control of their information network wherever and whenever it is used by employees, contractors and partners. Our policy management platform and universal enforcement solutions enable centrally managed information security control policies across all applications, data and digital business processes.

We are looking for a motivated Product Business Analyst to support our product and delivery teams. The candidate will work closely with stakeholders, product owners, developers, QA, and customers to help gather requirements, document user stories, support Agile ceremonies, and assist in User Acceptance Testing (UAT).

Key Responsibilities include but are not limited to:

• Assist in gathering and understanding business requirements from internal stakeholdersand customers
• Convert requirements into clear user stories with acceptance criteria
• Maintain requirement documentation in tools such as JIRA and Confluence
• Participate in Agile ceremonies including sprint planning, daily stand-ups, sprint reviews,and retrospectives
• Act as Scrum Master backup when required, supporting meeting facilitation and follow-ups
• Assist in preparing UAT test scenarios and test cases
• Ensure business requirements are met before release
• Work closely with developers and QA to clarify requirements during development
• Support communication between business users and technical teams
• Help with customer onboarding and knowledge transfer activities

Required Skills & Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, Business or equivalent
• 1-3 years of experience
• Basic understanding of SDLC and Agile/Scrum concepts 
• Familiarity with IT systems and software development processes
• Ability to write clear requirements and user stories
• Strong written and verbal communication skills
• Good analytical and problem-solving abilities
• Familiarity with tools like JIRA, Confluence, or similar is a plus

Interested candidates may send resume to jobs.sg@nextlabs.com or use our online format https://www.nextlabs.com/career.

What you'll do:

As a Junior Fund Operations Analyst, you will play an integral role in supporting the day-to-day operational activities that underpin successful fund management. Your responsibilities will span trade booking, reconciliation of positions and cash balances, liaising with key external partners such as prime brokers and fund administrators, executing monthly swap resets, tracking corporate actions, and participating in automation projects designed to streamline processes.

• Ensure accurate booking and processing of trades within the order management and portfolio management systems according to established procedures and expectations.
• Perform daily reconciliation of positions and cash balances, identifying discrepancies and collaborating with relevant parties to resolve any issues promptly.
• Liaise effectively with prime brokers and fund administrators regarding cash breaks, position breaks, and other operational matters requiring attention or clarification.
• Execute monthly swap resets diligently while monitoring broker data to ensure consistency and accuracy across all records.
• Track and monitor corporate actions as well as elections, ensuring timely responses and correct implementation within internal systems.
• Participate actively in automation projects aimed at enhancing processes and workflows under the supervision of senior team members.
• Support ongoing process improvement initiatives by providing feedback, assisting with documentation, and helping implement new solutions as directed.
• Collaborate closely with both internal stakeholders such as portfolio managers and compliance teams, as well as external partners including prime brokers and fund administrators.
• Undertake additional duties as assigned by the Senior Operations Manager or other senior staff members to support the smooth functioning of the operations department.

What you bring:

The ideal candidate for the Junior Fund Operations Analyst position brings proven experience from similar roles within financial services—particularly those involving back or middle office functions for investment funds. Your background should reflect an aptitude for managing complex operational processes efficiently while upholding rigorous standards of accuracy. In addition to technical proficiency with relevant systems (such as PMS or Bloomberg), your interpersonal strengths will enable you to build trust-based relationships across diverse teams.

• Hold a degree with at least 2-5 years of relevant experience in back or middle office operations within hedge funds, long-only funds, or service providers supporting these sectors.
• Demonstrate an analytical mindset with the ability to prioritise tasks effectively while maintaining high standards of accuracy under time constraints.
• Possess strong communication skills complemented by excellent interpersonal abilities that foster positive relationships with colleagues and external partners alike.
• Showcase experience or exposure to project management or process enhancement initiatives; prior involvement in automation projects would be advantageous but not essential.
• Display familiarity with portfolio management systems (PMS), Bloomberg terminals, or matching systems; practical knowledge is preferred but not mandatory for success in this role.
• Exhibit a collaborative spirit as a dependable team player who also demonstrates initiative when approaching new challenges or assignments.
• Maintain a positive attitude towards learning new concepts quickly while adapting flexibly to evolving business needs within the operations function.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering an inclusive workplace where every team member’s voice is heard. Employees benefit from access to comprehensive training programmes designed to enhance both technical expertise and soft skills.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

What you'll do:

As a Trade Processing Analyst, you will be responsible for managing the end-to-end process of trade transactions within an investment management environment. Your day-to-day activities will involve monitoring trade flows, confirming bookings, handling cancellations or amendments, instructing counterparties and custodians, and ensuring accurate FX netting. You will collaborate closely with various internal departments—such as Investment Managers, Legal, Risk Management—and external partners including brokers and custodians..

• Undertake daily transaction processing duties while providing coverage during periods of high volumes or unexpected absences, ensuring continuity and reliability within the team.
• Follow defined standards, procedures, and policies meticulously, identifying potential efficiencies that can enhance operational effectiveness.
• Meet all deadlines and deliverables consistently, both individually and as part of a co-operative team environment.
• Escalate exceptions and issues promptly to relevant leaders, ensuring timely resolution and maintaining trust across departments.
• Review processes and procedures regularly to identify areas for improvement that maximise efficiency and effectiveness within trade operations.
• Develop positive working relationships with other departments such as Investment Managers, Legal, Risk Management, Distribution, Finance, HR, as well as third-party service providers.
• Monitor trade flow closely to confirm successful processing of transaction bookings, cancellations, amendments, and ensure necessary instructions are sent to counterparties and custodians.
• Ensure FX netting processes result in eligible FXs being closed efficiently with netting trades instructed appropriately.
• Confirm all trades accurately and ensure they are successfully sent to market; check and authorise supporting documentation when required.
• Resolve breaks and failing trades promptly by liaising with internal teams and external groups; investigate debit interest or claims thoroughly for validation.

What you bring:

The ideal candidate for the Trade Processing Analyst position brings proven experience from either an investment management firm or an investment bank. Your expertise covers trade instruction protocols—from confirmations through settlements—and extends across multiple instrument types including those found in emerging markets.

• Minimum of 4 years’ relevant experience in transaction processing within an investment management firm or an investment bank is required for this role.
• Comprehensive knowledge of trade instruction processes including confirmation protocols, fails management, settlements procedures is essential.
• Robust understanding of all instrument types with particular familiarity with emerging markets enhances your suitability for this position.
• Competence in using data-rich systems such as portfolio accounting platforms along with industry standard infrastructure is expected.
• Excellent Microsoft Office skills allow you to document processes clearly and communicate effectively across departments.

What sets this company apart:

This investment management firm stands out for its unwavering commitment to creating an inclusive workplace where every team member feels supported. Employees benefit from flexible working opportunities that accommodate personal needs while promoting work-life balance.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

We are in search of a Senior Finance Analyst who will be responsible for supporting Finance processes and projects critical to the business and reporting.  In this role you will have the opportunity to administer and maintain models including allocations, financial projections and analysis, actual reporting, and support efforts to centralize forecasting across finance.  You will also act as central support and expert of the relevant tools and applications that house these processes, provide guidance to team members, and recommend solutions that improve and streamline our business bringing value to the organization.  In addition, you will act as a subject matter expert on Finance programs and projects that relate to your area of expertise.

• Partner with the finance organization utilizing your understanding of Finance processes to develop tool application strategy and vision.

• Partner with the broader business organization and IT to centralize forecasting processes.

• Use end to end systems thinking to design, document and recommend solutions to meet strategic and operational goals.

• Provide in-depth, domain specific analysis of technical problems or issues, research and recommend alternative actions for problem resolution.

• Support end users with production issues and enable end user self-sufficiency in the application.

• Support tool adoption by leading education sessions and training end users.

Qualifications & Skills:

• Bachelor’s degree in finance, information systems or related field

• 5+ years of experience in finance, accounting, and/or reporting

• Demonstrate understanding of FP&A processes and best practices

• Strong analytical, problem-solving, and organizational skills

• Highly effective verbal and written communication skills, attention to detail

• Proficient in SAP, Hana, and SQL

• MS Word, Excel, and PowerPoint skills

Job Summary

Role: AI Systems Analyst

Start: ASAP

Duration: 12 Months

Location: Singapore

We are seeking an experienced AI System Analyst with 6+ years of relevant experience in data architecture, AI/NLP use case design, and enterprise analytics systems. The ideal candidate will play a key role in bridging business, regulatory, and technical teams by translating complex requirements into scalable AI-enabled solutions, with a strong focus on NLP-driven analytics and enterprise data platforms.

This role requires deep understanding of data lake and data warehouse architectures, unstructured data processing, and AI/NLP use case implementation. The successful candidate will support solution design, effort estimation, test strategy validation, and stakeholder communication across business and technical domains, particularly in regulated environments such as banking and financial services.

Requirements:

- Bachelor’s degree in Computer Science, Information Systems, Data Science, Engineering, or a related field.

- Minimum 6+ years of relevant experience in AI systems analysis, data architecture, analytics, or similar roles.

- Strong experience in data architecture design across Data Lake and Data Warehouse environments.

- Hands-on experience designing NLP and AI use cases (Text classification and categorization, Named entity extraction, Risk indicator identification, Summarization of documents, alerts, or cases).

- Strong experience in requirements analysis, solution design, and translating business needs into technical specifications.

- Proven ability in effort estimation, project scoping, and delivery planning for technical initiatives.

- Experience reviewing and validating test strategies, functional test cases, and data validation frameworks.

- Strong understanding of enterprise data platforms and data lifecycle management.

- Ability to design logical data layering and curation strategies supporting AI, analytics, and reporting use cases.

- Experience working in regulated environments such as banking, financial services, or other compliance-heavy industries is highly preferred.

- Strong understanding of risk management, governance, and compliance requirements in data and AI systems.

- Experience working with unstructured data and enterprise-scale data processing systems.

- Familiarity with AI/NLP-based analytics implementations in production or enterprise environments.

Roles and Responsibilities:

- Analyze business, regulatory, and compliance requirements and translate them into scalable technical and AI-enabled solution designs.

- Design and define data architectures supporting AI and NLP use cases across data lakes and data warehouse platforms, including ingestion, curation, and governance of structured and unstructured data.

- Translate business requirements into NLP-driven analytical use cases such as text classification, entity extraction, risk indicator identification, and summarization of alerts, cases, and documents.

- Define logical data layering and curation strategies to support reporting, analytics, and AI/ML workloads.

- Perform detailed effort estimation for projects, enhancements, and change requests, ensuring accurate delivery planning and resource alignment.

- Communicate complex technical, architectural, and AI concepts to business stakeholders and senior leadership in a simplified and structured manner.

- Review and approve test strategies, functional test cases, and data validation approaches to ensure alignment with business and technical requirements.

- Collaborate with data engineers, data scientists, and business analysts to ensure end-to-end solution feasibility and consistency.

- Support solution governance by ensuring compliance, data quality, and architectural standards across AI and analytics initiatives.

- Identify opportunities to enhance business processes using AI/NLP-driven insights and automation.

- Facilitate requirement gathering sessions and stakeholder workshops to align expectations and define solution scope.

Please send your application highlighting:

- Your relevant experience

- Current/expected salary

- Availability information

- A latest MS-WORD Resume

**We regret that only short-listed applicants will be contacted.**

GECO Asia values the data privacy rights of our customers, associates, partners and prospective applicants. We have a privacy policy that governs our collection and use of personal data in place. In conjunction with the PDPA act in Singapore, we have updated our Privacy Policy and Terms of Use to better clarify our collection and use of your personal information. The same can be found here (https://www.geco.asia/about/privacy-policy)

Note: GECO Asia is an Information Technology Consulting Services provider. We provide specialist IT and Digital Transformation specialist resources on a project (SOW) and/or permanent basis. We operate under a Comprehensive License offered by Ministry of Manpower, Singapore.

[GECO Asia Pte Ltd, License No. 07C4453]

[2 Venture Drive, #10-18 Vision Exchange, Singapore 608526]

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Risk Operations team is looking for an experienced analyst to join an industry leading global fraud operations team. This role is responsible for conducting onboarding, as well as periodic risk reviews and investigations related to fraud, supportability, and compliance requirements for Stripe’s Greater China (GCN) users.

In addition to executing complex, unified user risk assessments these analysts will work collaboratively with cross-functional teams and stakeholders to expand the impact of the team to scale Greater China (GCN) user risk assessment and support processes. 

They should have a deep understanding of risk analysis in either fraud, compliance or user policy/TOS, demonstrate excellence conducting complex reviews of high volume/new users, strong analytical skills, comfort engaging directly with users via email/live calls, and experience leading process improvement initiatives in a highly cross-functional & collaborative environment.

What you’ll do

Did you know that only around 4% of the world’s GDP comes from internet commerce? At Stripe, we believe that this represents a future with almost limitless potential for innovation, creativity and global prosperity. While the promise of a global online economy is palpable, it doesn’t come without significant risk. Billions of dollars are processed by Stripe each year and the Fraud Operations team works to ensure that exposure is minimized while facilitating company growth.

We are looking for someone passionate about minimizing risk while enabling our Greater China users, conducting in-depth risk investigations across fraud, policy, and compliance, and who has a strong desire to work collaboratively with stakeholders while building and scaling risk investigations and support for Greater China.  This position works closely with cross-functional stakeholders across go to market, operations, risk, and product to mitigate financial and ecosystem risk while enabling our users. 

The right candidate for this role will have a minimum of four years experience conducting complex risk investigations and building & scaling risk processes in a highly collaborative and cross-functional environment, preferably within ecommerce or payments. Candidates should also have experience working closely with cross functional stakeholders to drive investigative and operational process improvements, conduct root cause analysis, and be fluent in written and spoken Mandarin.

Responsibilities

• Conduct unified risk reviews for Greater China users at onboarding; investigating and identifying fraud, compliance, and policy risks.
  
• Work directly with users and go to market to build context into business models, validate documentation, and assess supportability.
  
• Conduct periodic investigations on high risk accounts to identify and mitigate fraudulent or other high risk behaviors.
  
• Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate emerging risks and build for scale through a collaborative approach with stakeholders.
  
• Lead cross functional projects to improve operational processes and tools to enhance detection and actioning of high risk users.
  
• Investigate, mitigate, and remediate incidents related to fraud, compliance, or supportability risks.
  

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• At least 4 years of experience conducting complex risk investigations.
  
• A minimum of 1 year of experience in leading risk-related projects or initiatives, while effectively collaborating with cross-functional stakeholders.
  
• Experience using data to propose creative solutions to both tactical and strategic problems.
  
• Creative mindset, strong team orientation, and exceptional problem-solving capabilities.
  
• A willingness and ability to challenge the status quo and propose improvements.
  
• An aptitude for approaching challenges from the user’s perspective while maintaining a pragmatic and solutions-oriented approach.
  
• Professional fluency in both written and verbal Mandarin communication, as this role is responsible for conducting onboarding, as well as periodic risk reviews and investigations related to fraud, supportability, and compliance requirements for Stripe’s Greater China users.
  

Preferred qualifications

• In depth experience conducting risk assessments focused on either fraud, compliance, and supportability.
  
• Risk experience focused on APAC and Greater China, preferably in payments, e-commerce, or fintech.
  
• Experience working directly with users to fulfill document requests, onboarding, and risk requirements.
  
• Experience designing fraud/risk workflows, analyst tooling, and processes/procedural workflows.
  
• Strong proficiency using SQL to analyze data, drive insights, and create dashboards and visualizations

Responsibilities  

- Quote leadership, quote analysis & consolidations, commodities classifications

- cBOM management, purchasing parameters mgmt.

- Lead-up x-functional team, plan & drive execution of all supply Chain initiatives which includes    lead time reductions, Payment terms/Delivery terms improvement, contractual, agreement on SMI/VMI/JIT

- Manage Cost Saving /re-design Initiatives (Lead, by accounts), take lead to drive on cost   savings initiatives, alternate sourcing, VAVE, price benchmark

- Interface with customer on project milestone, Supply Chain initiatives

- Manage ECN implementation, tracking & execution

Requirements

-Diploma in Engineering/Business Administration, having Engineering educations background will be an added advantages 

-Min 8-10 years of relevant work experience in Supply Chain/Procurement

-Good communication and interpersonal skills

-Having experience working in EMS & able to start work within short notice period will be an added advantag

• 8+ years of experience as a Business Analyst within Retail Banking or Financial Services.

• Strong experience in Payments, Transaction Banking, or Operational Processing platforms.
• Exposure to SWIFT messaging, payment processing, reconciliation, and settlement workflows.
• Experience in Retail Banking Loans and Lending products is good to have
• Proven expertise in requirements elicitation, business process mapping and gap analysis
• Experience supporting system migration, platform modernization, or workflow automation projects.
• Strong understanding of SDLC, Agile, and Waterfall delivery methodologies.
• Hands-on experience with SIT, UAT coordination, defect tracking, and release management.
• Excellent stakeholder management, communication, and documentation skills.

Job Summary

We are seeking an experienced IT Business Analyst with expertise in Insurance Product Configuration, Business Analysis, System Development, and Agile Delivery. The role involves configuring life insurance products, gathering business requirements, conducting impact analysis, and collaborating with Product, Actuarial, Pricing, and IT teams to deliver business solutions and support product rollouts across multiple markets.

Mandatory Skill-set

• 5+ years of experience in Business Analysis, System Analysis, or Full Systems Development;

• Strong experience in Insurance Product Configuration and Product Rollout for Life Insurance products;

• Hands-on experience with Participating (Par), Non-Participating (Non-Par), and ILAS insurance products;

• Experience gathering business requirements, conducting impact analysis, and preparing functional specifications;

• Good knowledge of JavaScript, Node.js, MongoDB, and web/application architectures;

• Experience with API mapping, API specifications, and cross-system integration flows;

• Strong understanding of Agile development methodologies;

• Excellent communication, stakeholder management, problem-solving, and documentation skills;

• Ability to define As-Is and To-Be business process flows;

• Proven ability to influence stakeholders and collaborate across business and technology teams;

• Strong time management, prioritization, and organizational skills;

Desired Skill-set

• Good to have experience with insurance platforms such as Cube, Direct-to-Consumer (DTC), or similar product configuration systems;

• Good to have knowledge of DevOps, Cloud Computing, Microservices, and Mobile Technologies;

• Desired experience working with Product, Actuarial, Pricing, Marketing, and Digital Transformation teams;

• Good to have exposure to insurance product configuration upgrades and multi-market product rollouts;

• Desired understanding of systems engineering concepts, process modeling, and quality management techniques;

• Good to have knowledge of emerging digital technologies and modern solution architectures;

• Desired strong communication, analytical, and relationship management skills;

Responsibilities

• Collaborate with Product, Actuarial, Pricing, and Business teams to understand product specifications, calculations, sales illustrations, and rate tables;

• Gather, analyze, and document business and system requirements for insurance product implementation projects;

• Conduct impact analysis and translate business requirements into functional and technical specifications;

• Configure insurance products on existing business platforms for various distribution channels including Agency, Broker, Customer, and Bancassurance;

• Manage insurance product onboarding and rollout activities across multiple markets;

• Develop delivery plans and coordinate project execution with internal and external stakeholders;

• Create conceptual designs, prototypes, mock-ups, and process flow documentation;

• Define and maintain As-Is and To-Be business and system workflows;

• Support API integration design, mapping, specification, and cross-system sequence flows;

• Collaborate with IT Infrastructure, Security, Solution Delivery, and Business teams to ensure successful project delivery;

• Support system enhancements, upgrades, testing, deployment activities, and ongoing production support;

• Ensure projects are delivered within agreed timelines, budgets, and quality standards;

• Apply best practices in business analysis, communication, problem-solving, and solution delivery throughout the project lifecycle;

• Support user adoption, training, and change management initiatives for newly implemented systems and applications.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (Privacy Policy | SCIENTE

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Key Responsibilities

• Act as the primary liaison with external network and infrastructure vendors.
• Monitor network and system health, managing incident response and escalation where required.
• Maintain server environments, including hardware oversight and system configuration.
• Execute scheduled maintenance activities such as backups, patch management, and updates.
• Provide user support for the Flux trading system, including access setup and troubleshooting.
• Deliver technical support for end-user devices, covering deployment, upgrades, and issue resolution.
• Lead coordination of complex technical problem resolution across internal teams and third parties.
• Implement infrastructure improvements and optimisation initiatives.
• Produce and maintain IT documentation, operational procedures, and governance standards.
• Conduct security reviews and support implementation of protective controls.
• Participate in infrastructure-related projects including migrations, rollouts, and upgrades.

Requirements

• Diploma or Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related discipline.
• Proficient in Microsoft Excel, including the use of advanced functions, data analysis, reporting, and spreadsheet management.
• Strong knowledge of enterprise IT infrastructure, cloud environments, and system operations
• Exposure to financial services, trading, or other fast-paced operational environments would be advantageous
• Comfortable working in a shift-based environment to support business and operational needs.

Working Arrangement

• Able to support a rotating 9-hour shift schedule between 9:00 AM and 11:00 PM.

Key Responsibilities:

·       Lead the technical planning and delivery of IT infrastructure projects including system upgrades, migrations, new deployments and vendor coordination.

·       Drive continuous improvement of IT infrastructure across servers, networks and cloud platforms to enhance reliability, performance, security and scalability.

·       Serve as the escalation point for complex IT infrastructure issues, and provide hands-on technical guidance and mentoring to Systems Engineers.

·       Partner with departments and ministries to deliver the IT infrastructure needed for high-demand and large-scale church initiatives and events.

·       Support colleagues with day-to-day IT requests and work closely with vendors to ensure routine maintenance, deployments and system upkeep are carried out well.

Skills/Qualifications

o  Experience in Windows Server OS, virtualisation platforms (e.g., Nutanix), and cloud environments (Microsoft Azure, Microsoft 365 or AWS), including infrastructure and cloud platform architecture design.

o  Strong knowledge of networking fundamentals including routing, switching, VLANs, firewalls and VPN — familiarity with cloud-managed networking platforms like Cisco Meraki and web security tools like Cloudflare.

o  Experience in infrastructure security including OS and network hardening, patch management, vulnerability remediation and endpoint protection like CrowdStrike.

o  Experience implementing backup, disaster recovery and cloud storage solutions, including recovery planning, testing anddocumentation.

o  Core IT infrastructure services including Active Directory, DNS, DHCP, enterprise email platforms, and storage technologies suchas SAN and NAS.

o   Strong analytical and troubleshooting skills, good communication with both technical and non-technical colleagues, and a collaborative, service-oriented approach to work.

Role Overview

We are a growing SME in the automotive financing sector, currently building new digital systems to improve our financing operations, dealer management, customer onboarding and internal workflows. As part of this, we are strengthening how we track our data and produce management reporting.

We are looking for a hands-on junior team member to support these digital and reporting initiatives. Working closely with and under the direction of the General Manager, the role helps document workflows, build dashboards and reports, test new systems, and support staff in using them day to day.

This is a learning and execution role. You will not be expected to lead vendor relationships or sign off on requirements on your own — those sit with the General Manager. Instead, you will do the hands-on work that turns plans into working systems and clear reports, and grow into greater ownership over time.

Reporting To

This role reports directly to the General Manager, who sets priorities, approves requirements, and holds the relationships with external technology partners. The role works alongside the operations, finance and sales teams.

Key Responsibilities

1.  Process & Workflow Support

•    Help document the company’s current financing, dealer, customer and administrative workflows.

•    Note where there is duplicated work, manual effort or room for automation, and raise these to the GM.

•    Draw clear workflow diagrams of existing and proposed processes.

2.  Reporting & Dashboards

•    Build and maintain dashboards and reports under the GM’s direction, covering areas such as the loan book, disbursement, credit quality and collections.

•    Help keep reporting consistent so everyone works from the same numbers.

•    Check data for errors and inconsistencies, and help clean up records.

•    Use Excel or Google Sheets, and business intelligence tool such as Power BI, Tableau or Looker Studio.

3.  Requirements & Coordination Support

•    Help gather requirements from users and write them up clearly for the GM to review.

•    Prepare simple user stories, notes and acceptance criteria.

•    Help track open questions, pending decisions and outstanding items, and follow up on them.

•    Support communication with external development partners, with the GM holding the relationship.

4.  Testing & Quality Checks

•    Prepare and run user acceptance testing on new features against agreed requirements.

•    Record bugs, gaps and improvement requests clearly.

•    Help re-test fixes and confirm systems are ready before use.

5.  Implementation & User Support

•    Help prepare user guides, SOPs and simple training materials.

•    Support staff in learning new systems and workflows.

•    Check in on how systems are being used after launch and gather feedback.

6.  Simple Tools & Automation

•    Build simple spreadsheets, calculators or trackers where useful.

•    Try low-code, no-code or AI-assisted tools to test ideas quickly, under guidance.

•    Always check with the GM or the development partner before changes that could affect live systems or data.

Key Areas of Work

•    Dealer onboarding and management

•    Loan application processing and financing records

•    Document submission and verification

•    Credit assessment and approval workflows

•    Repayment and collections tracking

•    Management reporting and dashboards

•    Workflow automation and data tidying

Essential Skills & Attributes

•    1–3 years of relevant experience (business analysis, data, or systems support).

•    Comfortable with Excel or Google Sheets.

•    Basic SQL, or a clear willingness to learn it quickly.

•    Organised, careful with detail, and reliable in following through on tasks.

•    Willing to learn, ask questions, and take direction.

•    Clear written communication for documenting processes and reports.

Advantageous

•    Exposure to a business intelligence tool (Power BI, Tableau or Looker Studio).

•    Any exposure to financial services, lending, hire purchase or automotive.

•    Familiarity with low-code, no-code or AI-assisted tools.

•    Experience with project or documentation tools such as Notion, Trello or ClickUp.