Total 133 job vacancies by Goldtech Resources Pte Ltd

Join a short-term project to deploy POS systems for retail industry. You will handle staging, installation, and testing of POS machines, ensuring everything works before handover.

Responsibilities:

• Stage POS units, including asset tagging, run software/app tests.
• Install and replace POS systems on-site, manage cabling, and test hardware (scanners, card machines, cash drawers).
• Work closely with logistics onsite for smooth deployment.
• Support island-wide night deployments.
• Be proactive, work well in a team, and handle tasks independently.

Requirements:

• Experience in POS deployment, IT hardware, or retail tech support preferred.
• Hands-on with hardware setup, cabling, and testing.
• Knowledge of Windows operating systems.
• Flexible for night shifts and island-wide travel.
• Proactive, reliable, and detail-oriented.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are looking for an experienced Application Support Engineer to support critical digital platforms across web, mobile, and kiosk environments. This role focuses on ensuring system stability through deep troubleshooting, incident management, and continuous service improvement.

You will work across cloud-based systems and content platforms, collaborating with cross-functional teams to maintain high availability and performance of applications in a production environment.

Key Responsibilities

Production Support & Incident Management

• Investigate and resolve complex production issues across applications and platforms
• Perform in-depth analysis to identify root causes and restore services promptly
• Take ownership of incidents from identification through resolution

Cloud & Platform Support

• Support applications hosted on cloud platforms, including troubleshooting performance and connectivity issues
• Diagnose and resolve issues related to application hosting, deployments, and system availability

CMS & Web Platform Support

• Maintain and troubleshoot enterprise content management platforms
• Resolve issues related to content delivery, caching, and publishing processes

System & Integration Troubleshooting

• Investigate issues across APIs, backend services, and system integrations
• Support database-related checks and validations to ensure data integrity

Monitoring & Preventive Maintenance

• Analyze system logs and monitoring alerts to proactively detect potential issues
• Recommend and implement improvements to prevent recurring incidents

Security & Compliance Support

• Support troubleshooting related to access control, certificates, and secure configurations
• Ensure adherence to operational and security standards

Collaboration & Coordination

• Work closely with development, infrastructure, security teams, and external vendors
• Maintain clear documentation of incidents, resolutions, and system changes

Requirements

Technical Skills

• Hands-on experience supporting cloud-based applications (Azure preferred)
• Experience with web applications, APIs, and system integrations
• Familiarity with content management platforms (e.g. AEM or similar)
• Basic knowledge of database querying (SQL)

Support & Operations

• Strong experience in application / production support (L2/L3)
• Proven ability in incident management and root cause analysis
• Familiarity with ITIL processes (Incident, Problem, Change Management)

Security & System Knowledge

• Understanding of:

• Access control

  Certificates and secrets management

  Secure system configurations

Soft Skills

• Strong analytical and troubleshooting mindset
• Good communication and stakeholder coordination skills
• Detail-oriented with strong documentation discipline

Key Attributes

• Able to work in high-pressure, critical environments
• Proactive in identifying and resolving issues
• Strong ownership and accountability

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are seeking an experienced AEM Technical Lead to drive digital transformation initiatives using Adobe Experience Manager and related Adobe technologies.

This role will lead the design, development, and delivery of enterprise-grade AEM solutions across web and digital platforms. The ideal candidate combines strong technical depth in Adobe products with architectural thinking, stakeholder engagement skills, and hands-on Java development expertise.

You will play a key role in modernizing applications, enabling cloud deployment, and delivering scalable digital experience platforms for enterprise clients.

Key Responsibilities

Leadership & Delivery

• Lead and mentor a team of AEM developers and technical specialists
• Drive end-to-end delivery of AEM-based digital solutions from architecture to deployment
• Work closely with UX/UI, business analysts, project managers, and infrastructure teams
• Ensure timely delivery aligned to scope, quality, and performance expectations
• Provide architectural direction for digital transformation initiatives

AEM Architecture & Development

• Design and implement scalable AEM solutions supporting multi-channel digital experiences
• Develop and customize AEM components, templates, workflows, and integrations
• Provide hands-on development using Sling, OSGi, JCR, and related frameworks
• Optimize AEM performance including caching, content delivery, and server-side rendering
• Support Adobe upgrades, migration activities, and cloud modernization initiatives
• Architect Java-based backend services and RESTful APIs integrated with AEM

Integration & Platform Engineering

• Integrate AEM with enterprise systems such as CRM, e-commerce, analytics, and third-party APIs
• Implement personalization, targeting, and content lifecycle workflows
• Support CI/CD pipelines and deployment automation
• Ensure secure, scalable, and high-availability architecture in cloud environments

Governance, Security & Best Practices

• Establish and enforce development standards and best practices
• Maintain technical documentation, architecture diagrams, and deployment processes
• Implement secure coding practices and access controls
• Stay updated on new Adobe features and evolving industry trends

Stakeholder Engagement

• Engage business stakeholders to translate requirements into technical solutions
• Provide technical advisory on platform capabilities, tools selection, and solution design
• Conduct solution reviews and quality assurance assessments

Requirements

• Bachelor’s Degree in Computer Science, Software Engineering, or related discipline
• Minimum 5 years of hands-on AEM development experience
• At least 2 years in a senior or lead technical capacity
• Strong expertise in AEM architecture, components, templates, workflows, and DAM
• Solid experience with Sling, OSGi, JCR, Apache Felix
• Experience with Adobe Commerce (Magento) is advantageous
• Knowledge of Adobe Marketing Cloud tools such as Adobe Analytics and Adobe Target
• Proficiency in Java, Spring, and REST API development
• Strong frontend knowledge including HTML, CSS, JavaScript, React, Angular, or Vue
• Experience in cloud environments such as AWS, Azure, or Adobe Cloud
• Familiarity with Git, Jenkins, and CI/CD pipelines
• Strong understanding of performance tuning, caching strategies, and security best practices

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are seeking a Business Analyst with experience in the Food and Beverage domain to support business-critical systems and operational processes across outlets, central kitchens, supply chain, and corporate functions. This role works closely with operations, finance, and IT teams to translate business needs into practical system enhancements that improve efficiency, accuracy, and service delivery.

The ideal candidate understands F&B workflows, is comfortable working in fast-paced operational environments, and can balance requirements analysis with hands-on validation and delivery support.

Key Responsibilities

Business Analysis and Stakeholder Engagement

• Engage F&B operations, finance, and corporate stakeholders to gather and document business requirements
• Analyze end-to-end F&B processes including POS operations, inventory, procurement, sales reporting, and outlet workflows
• Translate business needs into clear functional specifications, user stories, and acceptance criteria

Systems and Operations Support

• Support F&B systems such as POS, inventory management, procurement, or back-office applications
• Work with IT and vendors to analyze issues, assess impact, and support resolution
• Validate system behavior and data accuracy to ensure alignment with operational requirements

Testing and Delivery

• Prepare test scenarios and support SIT and UAT activities
• Coordinate defect tracking, clarification, and resolution with development teams or vendors
• Support deployment readiness and post go-live stabilization for system changes

Documentation and Continuous Improvement

• Maintain clear documentation including process flows, requirements, and operational procedures
• Identify opportunities to streamline operations through system or process improvements
• Support standardization and best practices across outlets and corporate teams

Requirements

Experience and Skills

• Proven experience as a Business Analyst supporting enterprise or operational systems
• Prior exposure to the Food and Beverage, hospitality, retail, or multi-outlet environments
• Strong understanding of F&B operational processes such as sales, inventory, procurement, and reporting
• Experience working with POS or back-office systems is an advantage
• Familiarity with Agile or SDLC delivery methodologies

Professional Competencies

• Strong analytical and problem-solving skills with attention to operational detail
• Ability to communicate effectively with both business users and technical teams
• Comfortable operating in fast-paced, operationally driven environments
• Structured, delivery-focused mindset with strong ownership

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are seeking a versatile Software Engineer with hands-on experience in both .NET and Java technologies to design, develop, and support enterprise applications. This role supports systems across the full software development lifecycle and requires the ability to work across multiple technology stacks in a structured, delivery-driven environment.

The ideal candidate is comfortable switching between platforms, understands enterprise integration patterns, and works closely with business, QA, and infrastructure teams to deliver stable and scalable solutions.

Key Responsibilities

Application Development

• Design, develop, and maintain applications using .NET (C#, ASP.NET) and Java technologies
• Build and enhance backend services, APIs, and application components
• Ensure code quality, performance, and maintainability across both technology stacks

Integration & Technical Support

• Develop and support REST and/or SOAP web services
• Support system integrations and data flows across applications
• Investigate and resolve application issues, including defect analysis and fixes
• Collaborate with QA teams during testing phases and support UAT activities

Delivery & Lifecycle Support

• Participate in requirements discussions and technical solutioning
• Support application deployments and post–go-live stabilization
• Maintain technical documentation and contribute to continuous improvement

Collaboration & Governance

• Work closely with business analysts, developers, and infrastructure teams
• Adhere to development standards, security requirements, and SDLC processes
• Support change requests and enhancements in a controlled manner

Requirements

Technical Skills

• Proven hands-on experience in .NET development (C#, ASP.NET, .NET Core)
• Proven hands-on experience in Java development
• Experience developing and consuming web services (REST / SOAP)
• Familiarity with SQL databases and basic query writing
• Experience with build and version control tools (e.g., Maven, MSBuild, Git)

Professional Experience

• Experience working across the full software development lifecycle (SDLC)
• Ability to support and maintain production applications
• Exposure to enterprise or mission-critical systems is an advantage

Soft Skills

• Strong analytical and problem-solving skills
• Clear communication and collaboration abilities
• Ability to work in a multi-technology, fast-paced environment
• Structured, delivery-focused mindset

Nice to Have

• Experience with cloud platforms or containerization
• Exposure to enterprise integration or middleware technologies
• Experience in regulated or large-scale enterprise environments

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

This role focuses on the engineering design and technical coordination of mechanical systems used in marine vessels. The engineer will support the development of ship systems including machinery, piping networks, and equipment installation.

Key Responsibilities

·      Review machinery specifications and ensure compliance with technical requirements

·      Interpret classification rules and engineering standards for vessel construction

·      Support design development for ship machinery spaces and equipment layouts

·      Work with designers and vendors on piping system schematics and equipment installation plans

·      Coordinate interfaces between major ship systems including engines, propulsion and auxiliary systems

·      Participate in 3D modelling activities for vessel design and production planning

·      Generate material take-off lists and installation details for piping systems

Requirements

·      Degree or diploma in Marine Engineering or Mechanical Engineering

·      Minimum 5 years of experience in shipyard or marine engineering environments

·      Familiar with ship machinery systems and piping networks

·      Experience with engineering drawings and technical documentation

·      Knowledge of pumps, compressors, valves, and piping components

·      Proficiency in AutoCAD and engineering software tools

·      Strong analytical and communication skills

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Responsibilities:

• Safely transport workers to and from assigned worksites

• Occasionally transport materials

• Operate and perform basic checks on a 14-foot lorry

• Follow scheduled routes and adhere to road safety regulations

Requirements:

• Valid Class 3 or Class 4 driving license

• Previous driving experience preferred

• Ability to work day/night shift rotations

• Punctual, responsible, and safety-conscious
  

Job Overview

We are seeking a proactive Marine Project Engineer to support engineering coordination and project execution activities across shipbuilding, vessel conversion, and repair projects. This role will work closely with clients, classification societies, designers, vendors, and internal stakeholders to ensure engineering deliverables are completed on schedule and in compliance with project requirements.

The ideal candidate should possess strong project coordination skills, experience managing engineering documentation, and the ability to work effectively with multiple stakeholders within a marine or offshore environment.

Key Responsibilities

Project & Engineering Coordination

• Coordinate engineering activities for vessel new build, conversion, and repair projects
• Review project specifications, technical requirements, and contractual obligations to ensure compliance
• Support project execution by liaising with clients, classification societies, designers, vendors, and internal teams
• Monitor engineering deliverables and ensure project milestones are achieved according to schedule
• Participate in technical meetings and project discussions in Singapore, Batam, or other locations when required

Technical Documentation Management

• Develop and maintain drawing registers, engineering schedules, and document tracking records
• Coordinate drawing submissions and monitor approval progress with clients and classification societies
• Track technical comments and ensure timely closure of review items
• Review engineering drawings, technical specifications, classification requirements, and maritime regulations
• Monitor vendor documentation and technical submissions to ensure project compliance

Stakeholder & Communication Management

• Act as the key point of contact between clients, designers, classification societies, vendors, and project teams
• Manage engineering correspondence and facilitate the flow of technical information throughout the project lifecycle
• Prepare meeting minutes, technical clarifications, and formal engineering responses
• Follow up on outstanding technical matters and drive timely resolution

Documentation & Compliance

• Work closely with document controllers to maintain proper document filing and revision control
• Ensure project documents, drawings, specifications, and correspondence are accurately maintained
• Support compliance with contractual requirements, classification standards, and maritime regulations

Requirements

• Diploma or Degree in Marine Engineering, Naval Architecture, or a related discipline
• Minimum 2-3 years of experience in project engineering or engineering coordination role within the marine, offshore, shipbuilding, or ship repair industry
• Familiarity with vessel construction, conversion, repair, or offshore projects
• Proficiency in Microsoft Office applications and AutoCAD
• Ability to interpret engineering drawings, technical specifications, classification requirements, and maritime regulations
• Experience managing engineering documentation, correspondence, and project schedules
• Strong communication, stakeholder management, and coordination skills
• Good analytical and problem-solving abilities
• Ability to work independently and manage multiple priorities
• Willingness to travel to Batam or overseas locations when required

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary

Expected salary

Date of availability

Job Overview

We are seeking an experienced Business Analyst to support enterprise Finance and Warehouse systems within a large-scale operations environment. This role focuses on gathering business requirements, driving system enhancements, supporting integrations, and ensuring smooth operations across finance and inventory management platforms.

The ideal candidate should possess strong functional knowledge in Finance and Warehouse operations, together with hands-on experience working with business users, technical teams, and vendors to deliver system improvements and operational support.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and system requirements
• Translate operational needs into functional specifications and process flows
• Conduct impact analysis for system enhancements and process changes
• Facilitate discussions between business users and technical teams

Finance & Warehouse Systems Support

• Support Finance and Warehouse related applications and operational workflows
• Analyze and troubleshoot system and process-related issues
• Support inventory, procurement, stock movement, and finance transaction processes
• Ensure system configurations and workflows align with operational requirements

System Enhancement & Integration

• Coordinate and support application enhancement initiatives
• Work closely with technical teams on system integration and data flow activities
• Support testing, deployment, and post-implementation stabilization
• Participate in defect analysis, root cause investigation, and issue resolution

Testing & Documentation

• Prepare business requirement documents, functional specifications, and user stories
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain proper documentation for business processes, configurations, and issue tracking
• Support training and knowledge transfer to end users where required

Stakeholder Management

• Coordinate with operations, finance, warehouse users, vendors, and IT teams
• Provide regular updates on project progress, risks, and dependencies
• Support continuous improvement initiatives across operational processes

Requirements

Experience

• Minimum 5 years of experience as a Business Analyst in Finance, ERP, or Warehouse system environments
• Experience supporting Finance and Warehouse operational workflows
• Hands-on involvement in system enhancement, testing, and support activities

Functional & Technical Skills

• Good understanding of Finance and Warehouse business processes
• Experience with ERP or enterprise operational systems
• Exposure to system integration, data flow, and reporting processes
• Familiarity with SQL, reporting tools, or interface troubleshooting is advantageous

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in hospitality, gaming, retail, or large enterprise environments
• Exposure to SAP, Oracle, or similar enterprise platforms
• Familiarity with Agile or Waterfall project delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

We are seeking a proactive and organized IT Admin to provide operational and administrative support to our IT department. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating with multiple stakeholders, and is meticulous with documentation, tracking, and process improvement.

Key Responsibilities

• Provide day-to-day administrative and coordination support to the IT team, including meeting scheduling, internal coordination, and documentation management.

• Track and follow up on IT service requests and incident reports to ensure timely resolution and closure.

• Prepare, consolidate, and maintain regular reports (weekly/monthly) for management review.

• Support small-group IT briefings or user readiness sessions (e.g., service request processes).

• Maintain and update IT asset inventory, including tagging, records, licenses, and warranties.

• Liaise with vendors, internal users, finance, and suppliers to resolve discrepancies related to purchase orders, delivery orders, and invoices.

• Review incident and service request data periodically to identify trends and propose service improvements.

• Coordinate IT hardware and software procurement, including sourcing, quotation comparison, negotiation support, and purchase tracking.

• Ensure compliance with IT documentation standards and internal procedures.

• Suggest improvements to SOPs and workflows to enhance operational efficiency.

Requirements

• Nitec or Diploma in Information Technology or a related discipline.

• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint).

• Well-organized, detail-oriented, and able to manage multiple tasks concurrently.

• Good communication and stakeholder management skills.

• Ability to work independently with minimal supervision.

• Prior experience in IT administration, IT support coordination, asset management, or procurement is an advantage.
  

Overview:
We are seeking a proactive and detail-oriented Asset Management Lead to oversee the full lifecycle of IT and client assets. This role is ideal for someone who thrives in a fast-paced environment, enjoys process optimization, and has strong stakeholder management skills.

Key Responsibilities:

• Manage the end-to-end asset lifecycle, including delivery, tagging, withdrawal, deployment, collection, and disposal.
• Lead and mentor the asset management team, driving a culture of accountability, learning, and continuous improvement.
• Collaborate closely with internal stakeholders (e.g., Service Delivery Manager, Desktop Engineers) and external customers to ensure smooth coordination of asset activities.
• Conduct regular meetings with customers to provide updates on asset status, requirements, risks, and progress.
• Maintain accurate and up-to-date asset records; generate and present asset management reports as required.
• Review and update Standard Operating Procedures (SOPs) to ensure compliance with company policies and regulatory standards.
• Monitor operational performance and recommend improvements to enhance efficiency and service delivery.

Requirements:

• Minimum 2 years of experience in asset management, logistics, or operations coordination.
• Proven experience in team leadership or supervisory roles.
• Highly organized with keen attention to detail and strong time-management skills.
• Excellent communication and interpersonal skills to interact effectively with internal and external stakeholders.
• Proficiency in asset management tools or systems (e.g., ServiceNow) will be an advantage.
• Comfortable with walking moderate distances (10–15 minutes) within customer premises.
• Physically able to handle IT equipment (e.g., laptops, desktops, monitors) for store transfers when required.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

About the Role

We are looking for a results-driven Senior Database Administrator to join our Managed Services team and drive enterprise-grade database reliability, security, and performance across mission-critical environments. This role is ideal for a seasoned Oracle and Microsoft SQL professional who thrives in a high-availability 24x7 operations setting and is passionate about delivering operational excellence at scale.

You will be responsible for end-to-end database administration, performance engineering, and L2/L3 support for enterprise systems. You will lead database optimization, hardening, migration, and automation initiatives, while partnering closely with internal teams and customers to uphold system integrity and ensure seamless business continuity.

Key Responsibilities

Database Operations & Performance Management

• Manage and administer Oracle and SQL Server databases in a 24x7 enterprise environment
• Conduct daily database health checks, performance tuning, optimization, and capacity planning
• Implement database security measures, hardening standards, and patches
• Automate database setup, backup, restore, and monitoring processes

Database Administration & Maintenance

• Create and configure database structures, files, logs, indexes, and storage allocations
• Oversee housekeeping activities, object validation, fragmentation checks, and re-indexing
• Verify database integrity during system upgrades, deployments, and maintenance windows

Incident & Problem Management

• Respond to database alerts, anomalies, and incidents with timely troubleshooting and root cause analysis
• Work with service desk teams, customers, and third-party vendors to resolve database-related issues quickly
• Support DR execution and ensure successful rebuilds for production or DR systems

Documentation & Reporting

• Maintain accurate documentation including deployment guides, checklists, operations manuals, and DR procedures
• Prepare monthly reports on database uptime, performance, and growth trending
• Produce ad-hoc investigative reports for audits, capacity planning, and problem resolution

Requirements

• Bachelor’s Degree in IT, IS, Computer Science, or related disciplines
• Minimum 5 years of hands-on Oracle and Microsoft SQL database administration experience
• Strong proficiency with Oracle 12c/19c, Oracle RAC, SQL Server 2016–2022, and cloud environments (Azure/AWS)
• Skilled in database backup, recovery, security implementation, tuning, and high-availability environments
• Solid understanding of UNIX and Windows OS
• Strong analytical, troubleshooting, and communication skills
• Ability to work independently in a fast-paced operational environment
• Experience supporting government sector environments is preferred

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are looking for an experienced Senior Desktop Engineer to support and manage end-user computing environments in a structured enterprise setting. This role is responsible for ensuring smooth day-to-day IT operations, resolving escalated technical issues, and maintaining desktop infrastructure standards.

The successful candidate will provide Level 2/Level 3 support, oversee endpoint lifecycle management, and collaborate with infrastructure and security teams to ensure system reliability and performance.

Key Responsibilities

• Provide advanced technical support for desktops, laptops, printers, mobile devices, and related peripherals
• Manage installation, configuration, and maintenance of Windows operating systems and enterprise applications
• Administer Active Directory, user accounts, group policies, and access permissions
• Troubleshoot complex hardware, software, and network connectivity issues
• Manage endpoint deployment, imaging, and patch management activities
• Support Microsoft 365 applications and email systems
• Maintain IT asset inventory and ensure compliance with internal IT policies
• Coordinate with vendors for hardware repairs and support services
• Prepare technical documentation, SOPs, and knowledge base articles
• Support IT projects such as system upgrades, device rollouts, and workplace transformation initiatives
• Provide mentorship and guidance to junior support engineers when required

Requirements

• Diploma or Degree in Information Technology, Computer Science, or related discipline
• Minimum 4 to 6 years of experience in desktop support or end-user computing environment
• Strong knowledge of Windows OS, Microsoft 365, and desktop hardware troubleshooting
• Hands-on experience with Active Directory and Group Policy
• Experience with endpoint management tools such as SCCM, Intune, or equivalent
• Good understanding of ITIL processes and structured IT support environments
• Strong problem-solving skills and ability to manage escalations independently
• Good communication skills and customer-focused mindset

Preferred Skills

• Experience supporting hybrid or cloud-based environments (Azure, AWS)
• Exposure to virtualization technologies such as VMware or Hyper-V
• Relevant certifications such as CompTIA A+, ITIL Foundation, or Microsoft certifications

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are seeking a Business Analyst to support operationa lsystems and business processes within a large-scale resort servicesenvironment. This role focuses on system enhancements, operational support, issue analysis, and process improvement initiatives across resort services applications and operational platforms.

The ideal candidate should possess strong operational understanding together with hands-on experience working with business users, technical teams, and vendors to support day-to-day operations and system delivery.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and operational requirements
• Translate business needs into functional specifications and process workflows
• Conduct impact analysis for system enhancements and operational changes
• Facilitate discussions between business users and technical teams

Resort Services Systems Support

• Support resort services operational systems and related business applications
• Analyze and troubleshoot system and operational issues
• Support operational workflows related to guest services, bookings, service requests, scheduling, or related resort operations
• Ensure operational processes and system configurations align with business requirements

System Enhancement & Delivery

• Coordinate and support system enhancement and process improvement initiatives
• Work closely with technical teams on issue resolution and solution implementation
• Support testing, deployment, and post-implementation stabilization activities
• Participate in defect analysis, root cause investigation, and operational issue resolution

Testing & Documentation

• Prepare business requirement documents, process flows, and functional specifications
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain documentation for operational procedures, issues, and system changes
• Support user training and knowledge transfer activities where required

Stakeholder Management

• Coordinate with operations users, vendors, and IT stakeholders
• Provide regular updates on project progress, operational issues, and risks
• Support continuous improvement initiatives across resort services operations

Requirements

Experience

• Experience as a Business Analyst, Operations Analyst, or Application Support Analyst in operational system environments
• Experience supporting operational workflows and enterprise applications
• Exposure to system enhancement, UAT, or production support activities preferred

Functional & Technical Skills

• Good understanding of operational support processes and incident management
• Experience supporting enterprise or operational systems
• Exposure to system integration, reporting, and process improvement initiatives
• Familiarity with troubleshooting application and operational issues

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in hospitality, resort operations, guest services, or entertainment environments
• Exposure to booking, service management, or guest operations systems
• Familiarity with Agile or Waterfall delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are seeking a Business Analyst to support operational systems and business processes within a large-scale attractions and entertainment environment. This role focuses on system enhancements, operational support, issue analysis, and process improvement initiatives across attractions-related applications and platforms.

The ideal candidate should possess strong operational understanding together with hands-on experience working with business users, technical teams, and vendors to support day-to-day operations and system delivery.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and operational requirements
• Translate operational needs into functional specifications and process workflows
• Conduct impact analysis for system enhancements and operational changes
• Facilitate discussions between operations users and technical teams

Operations Systems Support

• Support attractions operational systems and related business applications
• Analyze and troubleshoot system and operational issues
• Support ticketing, guest operations, scheduling, access control, or related operational workflows
• Ensure operational processes and system configurations align with business requirements

System Enhancement & Delivery

• Coordinate and support system enhancement and process improvement initiatives
• Work closely with technical teams on issue resolution and solution implementation
• Support system testing, deployment, and post-implementation activities
• Participate in defect analysis, root cause investigation, and incident resolution

Testing & Documentation

• Prepare business requirement documents, process flows, and functional specifications
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain documentation for operational procedures, issues, and system changes
• Support training and knowledge transfer activities for business users

Stakeholder Management

• Coordinate with operations teams, vendors, and internal IT stakeholders
• Provide regular updates on project progress, risks, and operational issues
• Support continuous improvement initiatives across attractions operations

Requirements

Experience

• Experience as a Business Analyst, Operations Analyst, or Application Support Analyst in operational system environments
• Experience supporting operational workflows and business applications
• Exposure to system enhancement, UAT, or production support activities preferred

Functional & Technical Skills

• Good understanding of operational support processes and incident management
• Experience supporting enterprise or operational systems
• Exposure to system integration, reporting, and process improvement initiatives
• Familiarity with troubleshooting application and operational issues

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in attractions, hospitality, entertainment, or large-scale operations environments
• Exposure to ticketing, access management, or guest operations systems
• Familiarity with Agile or Waterfall delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability