Total 5,178 support analyst job vacancies

Responsibilities

• Provide technology‑enabled payment risk control services, including real‑time risk monitoring, transaction review, and fraud detection support.
• Implement and improve digital control processes through automation, analytics, and system enhancements.
• Support incident investigations by analyzing transaction data, system logs, and digital evidence.
• Prepare risk and compliance reports using dashboards and visualization tools.
• Collaborate with IT, finance, and compliance teams to ensure secure payment operations and adherence to regulatory requirements.
• Provide advisory and operational support on payment risk management, cybersecurity practices, and fraud prevention strategies.

Requirements

·      Degree holder in Finance related field

·      Strong understanding of risk analysis in Payment Technology

·      Min 4 – 8 years of relevant working experience in Fintech or Financial Services industries

·      Strong analytical skills

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

 Tel: 69509748

http://www.peopleprofilers.com

debbie@peopleprofilers.com

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

• Up till $3,500 Basic + Bonus

• 5 days work week

• No experience welcomed
  

Our Client, a leading supplier of sensors, measuring systems, laser markers, microscopes, and machine vision systems worldwide, is inviting qualified candidates to fill the position as Data & Marketing Officer.

RESPONSIBILITIES:

• A chance to make a significant impact with your data analysis skills from the very beginning, increasing company performance

• Creating data to serve as a foundation for sales analysis and market development using software from Microsoft, SAP, and Keyence’s own software

• Not just updating existing data, but using it to guide sales direction and actions

• In the Marketing department, tasks include promotional actions, lead generation, and contributing to sales strategies. This position is suitable for those eager to gain a wide range of experiences in all B2B marketing initiatives
  

REQUIREMENTS:

• Degree in Marketing, Business and Engineering

• At least 1 year of relevant experience

• No experience are welcomed to apply

• No data analysis experience is fine as long willing to learn

• Must possess proficiencies in Excel and PBI/Tableau.

• Power Automate will be a plus

[Job  ID: 1471090]

About the Role

We are seeking a proactive and detail-oriented Fund Operations Analyst to support fund accounting, trade operations, investor servicing, and risk & compliance. You will collaborate with fund administrators, prime brokers, custodians, and investment teams to ensure accurate NAV reporting, smooth trade settlements, and strong operational controls.

Key Responsibilities

• Perform NAV calculations, P&L reconciliation, and fee/expense allocations; support month-end and year-end close.
• Monitor trade settlements, reconcile positions/cash with Prime Brokers, and manage corporate actions and FX hedging.
• Liaise with Transfer Agents and fund administrators on subscriptions, redemptions, and investor reporting.
• Support portfolio compliance, regulatory filings, audits, and internal control documentation.
• Maintain and improve operational tools and workflows; support ad-hoc projects.

Requirements

• 2–5 years in hedge fund operations, fund accounting, or buy-side operations.
• Strong knowledge of NAV processes, trade/position/cash reconciliations, and fund flows.
• Familiarity with Prime Brokers, custodians, and fund administrators; Japanese equity market exposure is a plus.
• Highly detail-oriented, analytical, and able to work independently and collaboratively.
• Excel proficiency; Python, SQL, or VBA experience is a bonus.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

Get to Know the Team

The Integrity team is dedicated to safeguarding our users on Grab. We are building a centralized, unified Risk and Compliance technology platform using Grab's proven risk and compliance tech, GrabDefence. We use our datasets and advanced AI capabilities to address critical challenges, from ensuring safety and preventing fraud to achieving regulatory compliance. We are involved in the entire data lifecycle, including analyzing user behavior, identifying financial crime anomalies, and developing detection and prevention modules across user onboarding and transaction journeys.

Get to Know the Role

Reporting to the Senior Analytics Manager in the Integrity team, you will be a key analytics partner in operationalizing the Unified Risk Platform that manages risk across the Grab Ecosystem. You will conduct deep-dive analysis on user behaviors, product funnels, and transaction patterns to identify potential risks and new fraud typologies on our partner platforms. Your data-driven insights will directly guide the design of risk detection strategies, the optimization of shared AI/Machine Learning models, and the implementation of crucial risk controls to safeguard a diverse user base from multiple types of fraud and financial crime.

This role is based onsite in our Petaling Jaya office.

The Critical Tasks You Will Perform

• You will be the subject matter expert in using data to analyze fraud loss, business/product performance, and the effectiveness of risk controls across different Grab business verticals.
• You will lead the identification of new fraud and risk patterns, developing data-driven rules and strategies to address potential risks using advanced methods like Graph-Based Detection.
• You will conduct statistical analyses to ensure the accuracy and efficiency of detection systems, maintaining data and rule integrity.
• You will architect automated self-serve capabilities for stakeholders to monitor key risk metrics, attack patterns, and the efficiency of fraud/AML detection systems.
• You will collaborate with Grab business teams to support data extractions, audits, and compliance requirements, ensuring all necessary data is provided for assessments.
• You will conduct experiments to evaluate the effectiveness of risk controls and recommend improvements based on findings.

·        Must have more than 2 years of experience as a business analyst in IT/software projects, including requirement gathering and stakeholder management.

· Must have experience in requirements engineering for Microsoft Dynamics CRM or similar.

·        Good to have IIBA certifications (ECBA, CCBA, CBAP, or PMI-PBA).

· Good to have an entry-level project management certification.

·        Good to have working experience in Government of Singapore projects.

·        Good to have experience with data visualization tools (Power BI, Tableau) and scripting (Python/R).

·        Good to have proficiency in technical skills like SQL, Excel, BPMN/UML modeling, and SDLC methodologies (Agile/Waterfall).

·        Mustpossess strong communication skills

The candidate of the Treasury Product Control team will support the reporting of IR structuring desk's Trader's PL

Specific Responsibilities:

The candidate will assist the team in the following roles:

Daily deliverables:

- Daily PL report production and PL decomposition

- Provide commentary on significant PL drivers and connect them to the business strategies of the desk

- Monitoring of New Deals, Late Deals and Market Operations

- Monitoring checks for transactions done at Off Market rates and arrive at justifications/reasons for entering these transactions

- Exceptions monitoring on Reported PL vs Trader Estimates and breaches on threshold limits for unexplained PL attributions

Monthly routine tasks:

- GLAO certification on Balance Sheet accounts

- Room wide & Desk level Reserves computation

- Reporting of Key Risk and Performance Indicators for the desk

Ad-Hoc & Projects tasks:

- Streamline workflows to enhance operational efficiency within the team

- Review control processes for gaps

- To provide timely response to ad-hoc queries from Front Office/RMG/TMO/Finance

Job Requirement

- Degree holder in Accountancy or Business or Finance is preferred.

- Minimum 2 years of working experience, preferably within the banking industry.

- Knowledge of treasury products, derivatives and options is preferred.

- Proficient in Microsoft Office, particularly Microsoft Excel

- Strong team player

- Strong control awareness and inquisitive mindset

- Ability to relate product control processes with the business strategies and activities of the desks

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

Key Responsibilities

• Monitor and analyze vessel movements, cargo flows, and shipping activities using AIS, satellite data, and market intelligence sources.
• Track cargo origins, destinations, volumes, and estimated arrival timings to provide actionable market insights.
• Identify unusual vessel behavior, route deviations, delays, diversions, congestion, and other events that may impact trade flows.
• Collaborate with commercial, operations, and analytical teams to validate information and support decision-making.
• Develop and maintain vessel tracking reports, dashboards, and market intelligence updates.
• Analyze large datasets to identify trends, improve data quality, and enhance visibility of commodity flows.
• Support the automation and digitalization of ship-tracking processes through coding and process improvements.
• Assist in developing tools and workflows to improve operational efficiency and reporting capabilities.

Requirements

• Bachelor’s Degree in Maritime Studies, Business, Supply Chain, Data Analytics, Engineering, or a related discipline.
• Experience within the maritime, shipping, commodity trading, logistics, or energy sectors.
• Proficiency in Microsoft Excel and data analysis.
• Working knowledge of Python programming.
• Strong analytical and problem-solving skills.
• Ability to manage large datasets and derive meaningful insights.
• Effective communication and stakeholder management skills

Responsibilities：

• Take full ownership of the comprehensive data analysis for core game products.
• From business and product perspectives, leverage data to identify game issues and bottlenecks, deliver actionable insights, and drive game optimization initiatives.
• Track the progress of A/B experiments, ensure the reliability and validity of experiment results, and provide targeted recommendations for product iteration.
• Apply machine learning algorithms to analyze user behavior data, optimize the user lifecycle funnel, and achieve user growth targets.
• Institutionalize analytical frameworks and methodologies, and deliver analysis templates or requirements for data products

Qualifications：

• Bachelor’s degree or above in Computer Science, Mathematics, Statistics, Economics, Finance, Physics, Communications Engineering or related disciplines.
• Proficiency in full-spectrum SQL skills, especially window functions; ability to apply common machine learning algorithms in Python/R to solve modeling problems.
• Solid foundation in statistics, with a clear understanding of the application of statistical methods in A/B experiments.
• Exceptional self-motivation, self-learning capability, logical thinking, and the ability to solve problems independently.
• Passion for games and data analysis work; strong data sensitivity and analytical insight; excellent teamwork and communication skills

We specialize in global casual games. As we undergo rapid business expansion, we have multiple openings available and are actively seeking top-tier talent across the industry!

You will...
• Ensures the data integrity during data processing.
• Verify the accuracy and validity of data processed.
• Resolve and check any quality issues raised by supervisors/clients.
• Maintain positive working relationships and open communication with local, regional and global colleagues.
• Continually innovate, develop and suggest enhancements to gain better work efficiency
• Ensure that the company’s regional and global standards are always adhered to all the times.

You have...
● Diploma or Degree in any other related fields.
● Proficiency in MS Word, MS Excel, and MS PowerPoint Ability to work independently with the ability to prioritize and multi-task; able to think rationally under pressure.
● Fresh graduates are encouraged to apply.

Your role and responsibilities

• Will be part of the development team building and enhancing key components for QRT.
• A role with potential to cover many aspects of electronic and algorithmic trading, back testing, data management and risk management systems.
• You will work with traders and quants to roll-out, support and run strategies.
• You will build and support the trading framework software.
• You develop & support related data feed applications.
• You support various ad-hoc infrastructure applications, processes, and databases.

Your present skillset

• Bachelors or Masters’ degree in quantitative discipline from top global university.
• Previous work experience in the front office, market making experience is advantageous .
• Strong analytical skills, attention to details.
• Strong OO languages such as Python/C++ and an interest to expand your technical skills.
• Strong team-player

Are you an analytical risk professional looking to deepen your exposure within the LNG and energy trading sector? We are partnering with a global trading organization to hire a Senior LNG Risk Analyst who will play a key role in monitoring trading exposures, validating risk positions, and supporting risk governance across physical and derivatives activities. This is an excellent opportunity to join a commercially focused business where you will work closely with traders, finance, operations, and senior management to provide insights that support informed decision-making and safeguard the business against market, credit, and operational risks.

Location: Singapore

Key Responsibilities:

• Monitor daily LNG trading activities and assess market, credit, operational, and counterparty risk exposures across physical and paper portfolios

• Review profit and loss positions, exposure reports, and risk metrics to ensure accuracy and timely identification of potential risks

• Conduct due diligence and risk assessments on counterparties, customers, and new business opportunities

• Support transaction reviews and ensure compliance with internal risk policies, procedures, and control frameworks

• Investigate unusual trading activities, exposure movements, and valuation discrepancies, escalating findings where necessary

• Validate transaction records and pricing inputs within risk management systems, ensuring accurate reporting and valuation of positions

• Collaborate with trading, finance, legal, and operations teams to strengthen risk controls and enhance risk awareness across the business

• Assist with derivatives-related settlements, funding requirements, and reconciliation activities in partnership with finance teams

• Prepare regular risk reports for management, highlighting key exposures, emerging trends, and recommendations for mitigation measures

Requirements:

• Bachelor's Degree

• Approximately 3 to 5 years of experience within LNG, energy trading, or commodity trading

• Experience reviewing trading exposures, P&L reporting, valuations, and risk controls within a trading environment

• Ability to work effectively in a fast-paced and dynamic commercial environment

Benefits:

Competitive Salary Package: Receive a salary that reflects your industry experience and capabilities, complemented by performance-based bonuses that reward your contributions.

Know someone who might be a great fit? Please share this opportunity with them.

Daphne Ng (EA Reg No: R1980651)

LinkedIn: https://www.linkedin.com/in/daphne-ngyiqi/

Email: daphne.ng@faststream.com

Faststream Recruitment Pte Ltd

EA Licence No: 09C3403

about the company.

A prominent global technology services firm recognized for driving digital transformation across various industries.

about the job.

Step into a pivotal technical role where you will design and implement robust, secure modern infrastructure landscapes to support enterprise applications.

• Create comprehensive technical documentation for system architecture blueprints and maintain governance records.

• Build, configure, and manage scalable deployment and production environments leveraging automated configuration tooling.

• Develop, monitor, and optimize continuous deployment models incorporating advanced security scanning pipelines.

• Facilitate integration protocols with third-party networks and upstream vendor environments.

• Deploy core system operational strategies, including centralized logging framework architectures, telemetry metrics, and data recovery plans.

skills and experience required.

• Fundamental competency with open-source operating system environments and command-line interfaces.

• General knowledge of enterprise networking topologies, protocol suites, and cloud access controls.

• Ability to develop automated scripts for utility orchestration and task optimization.

• Conceptual knowledge of platform automation systems and environment provisioning frameworks.

• Familiarity with code validation, build pipelines, and automated release cycles.
  esponsibilities: As a Technology Architect Analyst, you will:

  Document architecture designs and maintain up-to-date records.

  Setup and maintain development and production environments using Infrastructure as Code

  Setup and maintain DevSecOps pipeline

  Support external integration activities

  Implement system operations capabilities; e.g. logging & monitoring, backup & restore

  Train the client on above

  Requirements:

  Basic understanding of Linux

  Basic understanding of networking & security concept

  Basic scripting

  Basic knowledge of Infrastructure / Configuration as Code (Terraform and Ansible preferred)

  Basic familiarity of CI/CD tools

  Basic knowledge of AWS

  Comments for Suppliers:

  Prefer local candidates

  working location: Suntec Office/ Bedok

Please click on the 'apply' button to apply online. For more information, please reach out to Vievien Nathan . (EA: 94C3609 / R1440037)

The Operations Process Analyst is responsible for supporting day-to-day service operations across Singapore and Emerging Markets while driving operational efficiency through data analysis, process optimization, and performance monitoring.

This role ensures smooth execution of service operations, including logistics and supply chain activities, while providing actionable insights to improve productivity, service quality, and overall business performance.

Key Responsibilities

1. Service Operations Execution

• Support daily service operations across Singapore and Emerging Markets, ensuring smooth end-to-end case handling and service delivery
• Coordinate logistics and supply chain activities for service parts, including inbound and outbound movements
• Manage inventory to be in line with global targets
• Partner with field service teams to support planning, dispatch coordination, and timely service execution
• Ensure adherence to operational procedures, service standards, and compliance requirements

2. KPI Monitoring & Performance Management

• Track and monitor key operational KPIs, including service performance, inventory, backlog, and case resolution timelines
• Perform regular analysis to identify trends, gaps, and areas of underperformance
• Highlight risks and opportunities, and recommend corrective actions
• Prepare dashboards, reports, and insights for weekly and monthly operational reviews
• Support stakeholders with data-driven insights for decision-making

3. Process Improvement & Operational Efficiency

• Analyze service operations processes to identify inefficiencies, bottlenecks, and improvement opportunities
• Drive continuous improvement initiatives to enhance productivity, turnaround time, and service quality
• Standardize processes and best practices across Singapore and Emerging Markets
• Support implementation of new tools, workflows, and operational initiatives
• Contribute to automation and simplification of reporting and operational processes

4. Stakeholder Collaboration

• Work closely with service operations, field service, supply chain, and commercial teams to ensure alignment
• Act as a bridge between operations and analytics, translating business needs into actionable insights
• Support regional and market stakeholders in resolving operational challenges
• Facilitate communication and alignment across cross-functional team
• Support regional projects and act as the key liaison between regional teams and local market stakeholders

Requirements

• Bachelor’s degree in Business, Supply Chain, Operations, or related field
• 3–6 years of experience in service operations, supply chain, or operations analytics
• Experience in KPI monitoring and operational performance analysis
• Strong analytical and problem-solving skills with a data-driven mindset
• Good understanding of service operations, logistics, and supply chain processes
• Proficiency in data analysis tools (Excel, dashboards, reporting tools)
• Strong communication and stakeholder management skills
• Ability to work across multiple markets and cross-functional teams
• Experience with systems such as SAP, ServiceMax, or equivalent is an advantage

Role: Business Analyst
Duration: 12 Months (renewable)
Location: Singapore

Job Summary

We are seeking for a Business Analyst with 2–3 years of experience to support business and technology initiatives. You will work closely with stakeholders to gather requirements, improve processes, and assist in delivering system enhancements within the insurance domain.

Key Responsibilities

• Gather, analyze, and document business and functional requirements
• Work with business users and IT teams to understand project needs
• Prepare documentation such as BRDs, FRDs, user stories, and process flows
• Support system enhancement and digital initiatives
• Assist in User Acceptance Testing (UAT), including test case preparation and execution
• Track project progress and follow up on action items
• Identify gaps, risks, and improvement opportunities
• Ensure clear communication between business and technical teams

Requirements

• Bachelor’s degree in Business, IT, or related field
• 2–3 years of experience as a Business Analyst or similar role
• Preferably some exposure to insurance or financial services
• Basic understanding of SDLC (Agile/Waterfall)
• Experience with tools like JIRA, Confluence, Excel, or Visio
• Good analytical and problem-solving skills
• Strong communication and stakeholder coordination skills

Good to Have

• Exposure to insurance systems (policy admin, claims, underwriting)
• Understanding of Singapore insurance regulatory environment
• Experience in UAT coordination or support

About Us

Innovate. Create. Elevate.

At Vertis, we believe innovation starts with people. We design and deliver exceptional digital solutions that elevate our clients' brands and the experiences they create for their customers. Through technology-driven creativity, we enable meaningful business transformation. Our team is made up of capable, confident, and motivated individuals who collaborate, challenge ideas, and grow together.

About the job

We are looking for a passionate and detail-oriented Junior Business Analyst to join our dynamic team. In this role, you will assist in gathering and analyzing business requirements, supporting documentation efforts, and facilitating communication between business stakeholders and technical teams. This is a fantastic opportunity for someone eager to develop their skills in business analysis, digital transformation, and agile methodologies.

Key Responsibilities

• Assist in gathering, documenting, and analyzing business and system requirements.
• Support requirements discussions and workshops with clients and internal teams.
• Collaborate with developers, testers, and project managers to ensure the solution meets business needs.
• Help translate business requirements into clear, concise functional specifications and user stories.
• Participate in system testing, including preparation of test cases and test execution.
• Assist in the preparation of user manuals, training materials, and process documentation.
• Contribute to post-implementation reviews and user feedback sessions.
• Support project teams in the implementation of Agile or SDLC processes.
• Maintain and update documentation in tools such as JIRA and Confluence.
• Participate in research, analysis, and proposal writing for business solutions.

Requirements and Qualifications

• 1–3 years of experience in a Business Analyst or similar role. Fresh graduates are encouraged to apply.
• Up to 2 years of experience in any related roles will be advantageous.
• A Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• Basic understanding of the Software Development Life Cycle (SDLC) and Agile methodology.
• Strong analytical thinking and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Strong attention to detail and willingness to learn.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint).
• Familiarity with JIRA, Confluence, or similar tools is a plus.

Eligibility Requirement

This is an on-site role based in Singapore and is part of the IMDA Company-Led Training (CLT) Programme. Singapore Citizens and Singapore Permanent Residents are eligible to apply.

Benefits

• Competitive compensation
• Medical & Dental benefits
• International and multicultural working environment
• Training and development opportunities
• Career growth in a fast-growing organisation
• Birthday Leave

Our Hiring Process
After submitting your application, our Talent Acquisition team will review your profile. If your skills and experience align with the role, we'll get in touch to discuss the next steps. Please be cautious of recruitment fraud, only engage with emails from our official that end with @vertis.digital domain.

Vertis is proud to be an Equal Opportunity Employer. We believe that diversity of thought, background, and experience drives innovation and success. That's why we're committed to building and nurturing a team that reflects a wide range of perspectives, abilities, identities, and experiences. At Vertis, every voice matters, and together, we achieve more. We appreciate all applications, however, only shortlisted candidates will be contacted. Thank you for your interest.

The use of artificial intelligence tools, including language models such as ChatGPT, during the interview process is strictly prohibited and will result in the disqualification of your application.