Total 1,186 Director/C-Level programme director job vacancies

OPERATIONS is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.

JOB RESPONSIBILITIES

Client Relationship Management

• Serve as the primary point of contact for a designated portfolio of Key institutional clients (eg hedge funds, asset managers, family offices, and sovereign wealth funds), fostering long-term partnerships.
• Proactively engage clients to understand and anticipate their evolving business needs, operational requirements, and strategic roadmaps, identifying opportunities for service enhancement, deepening relationships to maintain and grow their activities with GS
• Lead client meetings, business reviews, and strategic discussions, presenting solutions, market insights, and firm capabilities.
• Collaborate with Sales, Trading, and New Business Groups to onboard new clients seamlessly and expand existing mandates.

Platform Development:

• Drive cross-functional initiatives to streamline workflows, enhance the client experience, increase straight-through processing (STP), and improve operational efficiency and scalability.
• Leverage client insights to influence development plans - Partner with internal teams to shape functional solution designs, growing into a subject-matter expert who uses deep domain knowledge to craft innovative, value-added solutions.
• Collaborate with sales, trading and account managers to identify and prioritize product enhancements, redesign business processes, and leverage client data to optimize infrastructure
• Analyze feedback and internal data to increase STP, reduce exceptions and improve client experience. Review thematic client queries, diagnose manual-process and control gaps, propose automated solutions, and work with internal stakeholders to implement them.
• Lead internal forums to review client request trackers and address workflow/booking protocol enhancements. Build and maintain project plans, ensure governance standards are met, track milestone progress, and escalate and resolve problems promptly.
• Investigate platform SLE breaches, coordinate responses to live issues, and manage client-specific requests. Lead end-to-end delivery by conducting impact analyses and driving issue resolution.

Operational Excellence & Complex Problem Solving:

• Oversee and drive the resolution of highly complex operational, technical, and service-related issues across the full suite of products and processes including Prime Services (e.g. financing, securities lending, listed derivatives and OTC clearing, synthetic prime, reporting, margin oversight) and Franchise products and functions (eg. Equity and Fixed Income Execution, OTC Derivatives – Equity Derivatives, Credit and Rates products, and FX).
• Act as a strategic liaison between clients and internal teams (Operations, Technology, Risk, Legal, Compliance) to ensure seamless service delivery, efficient prioritisation of issue resolution, and proactive communication on complex issues 

Product & Market Expertise:

• Possess a deep and comprehensive understanding of Prime Services and Execution products, global financial markets, market structure, and the regulatory landscape
• Provide expert guidance and thought leadership to clients on product capabilities, market trends, regulatory changes impacting their business, and the adoption of new reporting and technology applications.
• Stay abreast of industry developments, competitive offerings, and emerging technologies to proactively advise clients and internal stakeholders.

Risk Management & Compliance:

• Identify, assess, and mitigate operational, credit, and reputational risks associated with client activities and service delivery, escalating potential risks to relevant stakeholders at an early stage.
• Ensure strict adherence to internal policies, procedures, and all relevant regulatory requirements, including performing checks around short sales violations, cancel/corrections of trades, and aged settlements.
• Contribute to the development and implementation of robust risk controls, regulatory reviews and client service best practices.

Leadership & Strategic Contribution:

• Contribute to team strategy, process improvements, and knowledge-sharing initiatives, including participating in working group calls with global audiences.
• Lead or actively participate in strategic projects aimed at enhancing the Prime Services offering, client experience, and internal efficiencies.
• Conduct periodic relationship reviews to ensure appropriate resource allocation

Key Skills:

Technical Skills:

• Exceptional understanding of global financial markets, instruments, and regulatory frameworks.
• Preferred proficiency in industry-standard platforms and internal systems relevant to prime brokerage operations and client reporting.
• Strong analytical and quantitative skills, with the ability to interpret complex data (e.g. client balance trends, market share) and perform root cause analysis to provide actionable insights
• Demonstrate ability to understand and leverage AI toolset to drive automation and increase productivity 

Soft Skills:

• Excellent in communication (written and verbal), presentation, and interpersonal skills, with the ability to engage effectively with senior client stakeholders (CFOs, COOs, Head of Ops) and internal partners across all levels.
• Strong problem-solving abilities, with a proactive, analytical, and solution-oriented approach to complex challenges.
• Strategic thinker able to identify cross functional issues, provide innovative solutions, and communicate the implications of solutions across existing processes, systems and teams
• Experienced in driving collaboration and facilitating discussions with stakeholders to perform problem solving and solution analysis while maintaining clear separation of duties and responsibilities
• Self-starter with ability to work independently, manage multiple priorities under pressure, and thrive in a fast-paced, dynamic environment with minimal supervision.
• Demonstrated leadership potential, with the ability to influence, collaborate, and drive results across cross-functional and global teams.
• High degree of accountability, action-orientation, and focus on outcomes

Experience: 

• Min. 5 years' experience in Client Services, Operations, Project Management or a related front-office role within a leading investment bank or financial institution.
• Proven track record of successfully managing and growing complex institutional client relationships.
• Demonstrated experience with a broad range of financial products and services, including Prime Broker Custody, Futures & Cleared Derivatives, Equity Synthetics/CFDs, Cash Equity and Fixed Income Securities, FX, and OTC Derivatives (Credit Derivatives, Interest Rate products, and Equity Derivatives). 

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.  

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.  

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2026. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

• The Project Director will lead and oversee a portfolio of large-scale building projects across Private Residential & Commercial building. The incumbent will be responsible for ensuring safe, timely, and cost-effective project delivery while maintaining the highest standards of quality and stakeholder satisfaction.
• This role is ideal for a seasoned leader who is ready to take on broader business and operational responsibilities, progressing into a General Manager capacity in the near future.

How to Apply

Responsibilities

• Lead the overall finance function and provide strategic financial guidance to senior management.

• Partner with business leaders to develop business plans, budgets, and financial strategies that support organizational growth.

• Drive forecasting, budgeting, and financial planning processes while ensuring forecast accuracy.

• Prepare and present financial reports, performance analysis, and management insights to support decision-making.

• Identify financial risks and opportunities and recommend initiatives to improve profitability and operational efficiency.

• Monitor key financial metrics and ensure accountability for business performance.

• Review commercial proposals, contracts, and financial terms to ensure compliance with internal policies and business objectives.

• Oversee financial operations, including accounts receivable, accounts payable, treasury, month-end closing, and cash flow management.

• Ensure timely and accurate financial reporting in accordance with applicable accounting standards and regulatory requirements.

• Manage tax compliance, statutory reporting, audits, and regulatory submissions.

• Develop and enhance financial processes, internal controls, and governance frameworks to support business scalability.

• Ensure accurate revenue recognition and compliance with relevant accounting standards.

• Lead risk management initiatives and drive continuous process improvements across the finance function.

• Manage, coach, and develop the finance team while fostering a high-performance culture.

• Support succession planning, talent development, and employee engagement initiatives.

• Participate in leadership meetings and contribute to strategic business initiatives.

• Perform other finance and business-related duties as assigned.

Requirements

• Professional accounting qualification (CPA, ACCA, CA, or equivalent).

• At least 5 - 8 years of post-qualification experience in finance or accounting leadership roles, preferably from technology, software, telecommunications, or related sectors.

• Strong knowledge of IFRS and financial reporting standards.

• Hands-on experience with financial reporting, reconciliations, journal entries, and month-end closing processes.

• Strong commercial acumen with the ability to translate financial data into business insights.

• Advanced proficiency in Microsoft Excel; experience with ERP systems is an advantage.

• Willingness to travel occasionally for business requirements.

Interested candidates who wish to apply for the advertised position, please send in your updated resume to gs1@talenttradersg.com

EA License No: 13C6305

Reg. No.: R24120209 (GAN CHYE SHEN)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Medical Devices Supplier
• Position Title: Business Development Director
• Working Location: Bukit Merah
• Working Hours: 5 Days, Mon – Fri (9am – 6pm)
• Salary Package: Basic Salary + Commission + Cash Benefits + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Drive strategic growth initiatives for orthopaedic products across Singapore’s healthcare sector.
• Build and maintain direct engagement with surgeons, hospital leaders, and procurement stakeholders.
• Lead and manage tender submissions for public and private institutions, ensuring timely and competitive proposals.
• Organize and oversee clinical education programs, including workshops and in-theatre product demonstrations.
• Recruit, coach, and develop a high-performing team of sales and clinical professionals.
• Establish clear performance goals and career development plans to support team success.
• Actively support key accounts (public healthcare clusters and private hospital groups) through hospital visits, case coverage, and relationship management.
• Cultivate a results-oriented and collaborative team culture focused on accountability and excellence.
• Align product positioning with market demands through cross-functional collaboration and strategic insights.
• Monitor business performance, manage budgets, and ensure full compliance with healthcare regulations and industry standards.

APPLY NOW!!!

• Minimum Diploma holder.
• At least 5-8 years of experience in business development or commercial leadership role in Medical or Healthcare industry.
• Knowledge and experience with Orthopaedic Devices is highly preferred.
• Proven success in direct hospital engagement and tender management in Singapore.
• Good network of decision maker within the healthcare/ surgeon industry.
• Excellent negotiation, presentation, and interpersonal communication abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79073 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

About the Company:

Leading main contractor renowned for delivering large-scale, high-profile construction projects across Singapore and the region. With a strong focus on quality, innovation, and client satisfaction, we have established a reputation for successfully executing complex developments, including iconic residential, commercial, and mixed-use landmarks.

Role Overview:

Project Director to lead and oversee high-value, iconic construction projects from inception to completion. The ideal candidate will bring strategic leadership, deep industry experience, and a proven track record in delivering complex projects on time, within budget, and to the highest quality standards. This is a high-impact role requiring strong stakeholder management skills and the ability to inspire and lead multi-disciplinary teams.

• Provide overall leadership and direction for large-scale, high-profile projects, ensuring successful delivery from planning to handover.

• Oversee project budgets, schedules, and resources, ensuring optimal utilization and profitability.

• Serve as the primary point of contact for clients, consultants, and key stakeholders, maintaining strong relationships and ensuring client satisfaction.

• Lead and mentor project management teams, fostering collaboration, accountability, and high performance.

• Ensure compliance with all regulatory, safety, and quality standards.

• Develop and implement strategic project plans, risk management strategies, and contingency plans.

• Drive innovation and value engineering initiatives to maximize efficiency and quality.

• Represent the company in board-level discussions, client presentations, and industry forums as required.

Requirements:

• Minimum 15 years of experience in managing large-scale construction projects

• Proven experience delivering iconic or complex developments (commercial, residential, mixed-use, or landmark projects).

• Solid commercial acumen, with experience in budgeting, cost control, and contract management.

• Degree in Civil Engineering, Construction Management, or related discipline; professional accreditation preferred.
  

  How to Apply: Click Apply Now — or send your resume directly to Talent@BuildBridgePartners.com
  

  
  
  

  EA Details:
  EA Name: BuildBridge Partners Pte Ltd
  EA License No: 25C2918
  EA Reg No: R1551092 – Khoo Yan Jie

We are seeking an exceptional Director of Front of House to lead the strategic direction and operational excellence of all front-facing hotel experiences at Conrad Singapore Marina Bay.

As a key member of the leadership team reporting to the Hotel Manager, you will oversee all guest touchpoints—from arrival to departure—ensuring a seamless, personalized, and luxury experience aligned with Conrad and Hilton brand standards.

You will lead multiple operational teams including Front Desk, Guest Experience (Executive Lounge), Concierge, Bell Services, Lobby Ambassadors, Telephone (PABX), and Spa & Wellness (Spa, Gym, Pool).

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the daily operations of the front office and guest services teams, ensuring that all guests receive outstanding service. You will manage check-in and check-out processes, resolve guest concerns, and lead a team of front desk agents and guest service representatives to meet the hotel’s service standards. As a Director of Front of House, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Key Responsibilities

Strategic & Operational Leadership

• Lead and oversee all Front of House operations to deliver exceptional guest experiences
• Drive service excellence, guest satisfaction, and brand consistency across all touchpoints
• Maintain a strong presence in the lobby, setting the benchmark for service standards
• Ensure readiness for peak periods, VIP arrivals, and special events

Guest Experience & Service Excellence

• Champion a guest-first culture, resolving issues proactively and effectively
• Continuously gather and act on guest feedback to improve service delivery
• Maintain detailed guest profiles to enhance personalization and loyalty

Team Leadership & Talent Development

• Inspire, coach, and develop a high-performing team of department leaders and frontline staff
• Oversee recruitment, onboarding, training, and performance management
• Foster a collaborative, engaged, and service-driven team culture

Commercial & Financial Performance

• Drive room revenue and profitability through effective operational and commercial strategies
• Manage departmental budgets, forecasts, and financial reporting
• Analyse performance metrics and implement improvements to maximize results

Cross-Functional Collaboration

• Work closely with Housekeeping, Sales, F&B, Spa, and Revenue teams to ensure seamless operations
• Support group arrivals, events, and special requests with precision and coordination
• Contribute to marketing initiatives, promotions, and guest engagement strategies

Operational Excellence

• Ensure adherence to Hilton brand standards, policies, and procedures
• Lead daily briefings, shift handovers, and operational reviews
• Monitor service standards and implement continuous improvements
• Ensure compliance with health, safety, and regulatory requirements

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

We are seeking a dynamic, service-driven leader with:

• Proven experience in Front Office or Rooms Division leadership, ideally within luxury hospitality
• Strong operational, commercial, and leadership capabilities
• Excellent communication, interpersonal, and stakeholder management skills
• A guest-centric mindset with a passion for delivering exceptional service
• Strong organizational skills with the ability to manage multiple priorities
• Financial acumen with experience in budgeting, forecasting, and performance analysis
• Proficiency in hotel systems and Microsoft Office applications
• Fluency in spoken and written English

Key Traits:

• Results-oriented and proactive
• Calm under pressure with strong problem-solving skills
• Team-focused and collaborative
• Detail-oriented with a commitment to excellence

Job Overview

We are seeking a dynamic and results-driven Marketing Director cum Sales Manager to lead the company’s marketing strategy, student recruitment efforts, branding, social media marketing, and business development activities. The candidate will play a key role in driving enrolment growth, strengthening brand presence, and developing promotional strategies across both traditional and digital platforms.

The ideal candidate should possess strong leadership, sales, and digital marketing capabilities, especially in Chinese social media and content marketing platforms, with strong understanding of the China and Asia market.

Key Responsibilities

Marketing & Branding

• Develop and execute comprehensive marketing strategies to increase brand awareness and student enrolment.
• Manage digital marketing campaigns across social media platforms including XiaoHongShu (小红书), Shi Pin Hao (视频号), Facebook, Instagram, TikTok, and other online channels.
• Create and oversee engaging promotional content, short videos, livestreams, and advertisements.
• Plan and coordinate marketing events, education fairs, workshops, and promotional activities.
• Monitor market trends, competitor activities, and analyse campaign performance.

Sales & Student Recruitment

• Drive student recruitment targets for local and international markets.
• Conduct course consultations and follow up on enquiries to maximise conversion rates.
• Build and maintain relationships with education agents, corporate partners, and external stakeholders.
• Prepare sales reports, forecasts, and recruitment analysis for management review.

Social Media & Content Promotion

• Manage and grow the company’s presence on XiaoHongShu (小红书) and Shi Pin Hao (视频号).
• Develop content strategies to promote programmes and services similar to the company’s products and offerings.
• Work closely with influencers, partners, or content creators to increase online exposure and lead generation.
• Analyse social media engagement and optimise content performance.

Business Development

• Identify new business opportunities and strategic collaborations.
• Develop partnerships with schools, companies, and overseas agencies.
• Support expansion initiatives and new programme promotions.

Team Leadership

• Lead and manage the marketing and sales team to achieve departmental KPIs.
• Provide coaching, training, and performance monitoring for team members.
• Ensure smooth coordination between academic, operations, and marketing departments.

Requirements

• Diploma or Degree in Marketing, Business Administration, Communications, or related field.
• More than 10 years of relevant working experience in marketing, sales, branding, or business development.
• Minimum 6 years of hands-on experience managing new media and social media platforms.
• Strong experience in XiaoHongShu (小红书), Shi Pin Hao (视频号), short video marketing, livestream promotions, and digital content strategies.
• Familiar with China and Asia market trends, consumer behaviour, and marketing strategies.
• Experience in the education industry will be an advantage.
• Strong leadership, presentation, communication, and negotiation skills.
• Creative and knowledgeable in content marketing, short video creation, and online promotions.
• Target-oriented with strong analytical and problem-solving skills.
• Ability to work independently in a fast-paced environment.
• Proficiency in English and Mandarin to liaise with Chinese-speaking clients, students, and partners.

Under the direction of the Head of Global Callebaut Chocolate Academy, the Director, Regional Callebaut Chocolate Academy will lead the Chef services in all activities by focusing on delivering a unique customer experience to all typology of customers for the region.

He/she is directly managing the Head Chefs Chocolate Academy of the region. This crucial role is to ensure a consistency for the whole region in delivering a unique customer journey. The service offering, defined by four key pillars (support, innovation/inspiration, education and community) is to support all typology of customers for the entire region.

He/she is responsible together with the Director, Digital Academy to support the chef service in the digital transformation by leading thedeliverables of dedicated digital content.

He/she is the “face” of the Barry Callebaut culinary expertise in Chocolate & Cocoa to the food manufacturing, top B2B/B2C Brands and the artisanal word across the region and Gourmet brands.

He/she is responsible for leading the development of the next generation of chocolate experiences. By working with the Market segment team and consumer insight team, he/she is translating consumer trends into compelling, indulgent, unexpected concepts to inspire innovative solutions for our customers & help them to grow.

Internally, the Director, Regional Callebaut Chocolate Academy is playing an equally critical role in shaping our customer journey to be best-in-class, as well as helping to ensure that our winning portfolio, innovation & services always line up to the high standard or solutions our customers are looking for.

He/she is leading the Callebaut Chocolate Academy across the region by pioneering in the world of bakery , pastry, confectionery, ice cream and beverage as well as supporting our strategic long term growth priorities.

He/she is taking the role of influencer internally and externally by empowering his/her team across the whole region, helping talent to grow, having a strong digital influence within the Food Industry and scaling best practices across the region.

He/she is leading the internal sales training to support the transformation of our sales team to become ingredients experts and transforming Barry Callebaut being an ingredient company to become a solution provider delivering a best-in-class service.

Key responsibilities include: 

-         Leading the Chocolate Academies of the region

-         Working closely with the Barry Callebaut team to support the innovation launch, marketing campaign and embedding a superb customer journey.

-       Driving the customer journey in solution selling and promoting our winning portfolio

-         Supporting the service offers digital transformation.

-         Working closely with the event team to bring alive the Callebaut Chocolate Academy digitally or during fair and event.

-         Being influential in the chef community to attract segment experts, new hires, influencers and guest chefs on dedicated projects. He/she is also an internal ambassador to support our Passion for food internally!

-         Taking a key role within the Chef services across the region to support our sustainability ambitions.

-         Empowering his/her Chef team and supporting their career growth when relevant.

-     Having budget/cost center(s) responsibility (P&L) for the Academy of the region

-      Manage the Academy footprint and key openings or relocating projects closely with the local Academy.

-      Build a strong network with Academy sponsors in the region & enable additional regional and local sponsorships.

Work Experience/Education:

●        Advance training in Confectionery/Bakery/Ice Cream/Dairy/Pastry/Cereals

●        Specific diploma in Confectionery and Pastry transformation

●        Knowledge of the ISB, QSR and KA market

●        Knowledge of Chocolate and Cocoa Food Manufacturer Industry preferred and B2B market relatives to food industry

●        15+ years of experience

●         

Additional Requirements:

●      Fluent in English + another language

●      Strong communication and organization skills

●      Proactive & Autonomous

●      Strong digital influencer and knowledge of several Social Media platforms (IG, FB, LK…)

●      Salesforce knowledge

●      Ability to work well in a high expectations environment

●      Ability to work effectively with multiple departments and portray a professional and positive image

●      Project management mindset

Position Overview

The Account Director serves as one of JLL's most important leadership positions, responsible for delivery to the client across multiple service lines and geographies while managing diverse responsibilities across different timeframes. This role acts as the primary point of contact for all matters specific and related to the account, building and maintaining strong, long-lasting customer relationships.

Key Accountabilities & Responsibilities

Strategic Leadership & Account Management

• Act as the primary point of contact for all matters specific and related to the account

• Develop forward-looking, peer-reviewed strategic plans that maximize profitability and leverage JLL's capabilities

• Create and execute annual account business plans aligned with client growth and JLL's profitability

• Build and maintain strong, long-lasting customer relationships

• Oversee customer account management including forecast, budget, and tracking of key account metrics

• Ensure seamless and efficient delivery, improving cost optimization, mitigating risk, and fostering sustainable practices, development of the team including cross-skilling

Client Relationship Management

• Conduct regular client engagements including:

• Weekly Operations meetings

• Monthly Management Review meetings

• Quarterly Business Reviews (QBRs)

• Demonstrate strong attention to detail and proactive communication of updates, issues, risk mitigation solutions, and delays

• Proactively engage stakeholders to ensure that on-site client's expectations are met

• Build and develop effective client/stakeholder relationships across multiple levels of the organisations (JLL and Client)

• Serve as on-site key point of contact for Facilities in the client's premises

• Liaison closely with the client on-site representatives to address problems and/or enhance working environment performance

Operational Excellence & Site Operations Management

• Manage all building-related technical and service contracts, develop and implement procedures and performance measures to ensure efficiency, accuracy and reliability of work methods and systems

• Ensure compliance with contract requirements and manage risk

• Manage internal reporting such as development tracker, opex and capex pipeline, compliance, risk and issues

• Recommend continuous quality improvement practices and implement Industry Best Practice operations

• Implement building procedures and performance measures and ensure they are maintained at all times

• Ensure all Critical Environment (CEM) requirements are met

• Review existing operations regularly to reduce costs and improve operational standards

• Provide 24/7 emergency call support and site attendance as required

• Co-ordinate critical out-of-hours issues & participate as a key team member in investigations and responses to emergency situations

• Ensure uninterrupted site operations

Business Development & Growth

• Develop new business and identify new business opportunities

• Participate in contract negotiations and agreements

• Expand share of wallet by solving client pain points

• Work collaboratively with facilities team colleagues both within the Client location & in the wider Jones Lang LaSalle network

Team Leadership & People Management

• Build and lead empowered, technically capable account leadership teams whose competencies align with the client's industry and business

• Foster talent development and conduct quality career development conversations

• Manage diverse teams across different timeframes and geographies

• Manage and coach team members

• Develop and sustain a high-quality, well-motivated team

• Ensure high staff morale, trust and work ethics

• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team

• Mentor and enable Training & Development of team members

• Ensure staff development to anticipate/meet client's requirements

IFM-Specific Responsibilities

• Oversee integrated facilities management services including hard and soft services

• Manage IFM service delivery models (self-performed and sub-contracted) covering:

• Facility management

• Engineering services

• Workplace services

• EHS

• Site services and Minor Works

• Ground maintenance

• Employee services

• Utilities and energy

• Specialty services

• Ensure governance and account management structures are in place

• Identify account-level resources for quality management and implementation of global playbooks

• Sponsor the Asset Management Program and Audit program allocating resources and ensuring delivery execution

Procurement & Vendor Management

• Manage all 3rd party/subcontractor performance

• Ensure vendors are well-managed, delivering services on time and within budget

• Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice

• Ensure vendors are selected based on their familiarity with the local market situation, enabling them to offer timely and effective responses to service requests

Contracts Management

• Plan and manage all contracts to ensure that they are professionally delivered at the right costs

• Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed

• Ensure contracts are continually assessed to deliver best value to the client

Financial Management

• Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics

• Ensure financial processes are followed at all times with no non-compliance outcomes

• Understanding of account financials, contract management, and commercial excellence

• Develop and oversee the forecast and budget management for the account

Health, Safety, Security & Environment (HSSE) Management

• Ensure the provision of a safe working environment

• Ensure compliance with statutory regulations on fire, health and safety standards

• Ensure all working environments meet all requisite OH&S Standards

• Support the Account HSSE Manager with determining appropriate actions to address risks and opportunities

Risk Management

• Ensure a property risk management program including audits is implemented and maintained

• Ensure disaster recovery and business continuity plans are implemented and maintained

• Ensure escalation procedures and incident reporting procedures are implemented and in place

• Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle's business conduct

• Act as an escalation point for issues that require resolution and/or support

Performance Management

• Achieve Key Performance Indicators and Service Level Agreement targets

• Attain client KPIs

• Ensure continual service improvements

• Maintain client satisfaction at the highest level - >8 Net Promoter Score

Administrative Support

• Provide assistance in general administrative activities and any other duties as assigned by Account Management on a needs-be basis

Key Result Areas

• Uninterrupted site operations

• Client satisfaction

• Continual service improvements

• Attaining client KPIs

• Account profitability and growth

• Team development and retention

Required Qualifications

Education

• Bachelor's/Diploma in Mechanical/Electrical/Building/Facilities Management mechanical bias prefered

• Advanced degree or professional certifications are advantageous

Experience

• Minimum 10 years in Facility Management with proven team management and leadership experience

• Minimum 3+ years in similar multi-service line Account Leadership position

• Background in Manufacturing operations / semiconductor industry preferable

• Proven track record managing multiple scaling accounts or small/medium size regional enterprise accounts

• Demonstrable experience in facilities management and corporate real estate

Technical Knowledge & Skills

• Client-centric: Deep empathy, transparent communication and passion to meet client needs

• Authentic leadership: Ability to earn respect, build trust, and demonstrate integrity

• Solution-oriented: Capability to uncover opportunities and turn challenges into valuable outcomes through coherent strategy development and plan execution

• Growth-driven: Focus on enhancing client experience while seeking continuous improvement

• Relationship management: Strong ability to build trust, loyalty, and long-term partnerships

• Financial acumen: Understanding of account financials, contract management, and commercial excellence

• Strong analytical, presentation, excellent communication and organization skills

• Knowledge of Occupational Health and Safety requirements

• Knowledge of M&E systems, Financial & Management Reporting

• Strong communication and interpersonal skills with the ability to build rapport quickly

• Sound computer skills in Microsoft Office

• Demonstrated ability to manage multiple and complex operational matters on a daily basis

Personal Attributes

• Strong personal brand reflecting reputation, expertise, and professional image

• Credibility and passion as a knowledgeable professional who delivers on promises

• Influence to drive decisions and positively impact client outcomes

• Ability to work under pressure and manage emergency situations

• Delivers with, and for, the team as an integrated and hands-on team player

• Executes with speed and leverages capabilities of the team and platform to integrate into workable and structured plans

• Flexibility to provide 24/7 support when required

About the Role

We are seeking an experienced Operational Risk Director to strengthen our risk management capability across our payments and card issuing business. This role is responsible for identifying, assessing, monitoring, and mitigating operational risks, ensuring regulatory compliance, and supporting sustainable business growth. You will work closely with cross-functional teams including Operations, Technology, Compliance and Product to embed a strong risk culture and robust control environment.

Key Responsibilities

Operational Risk Management

• Maintain the Operational Risk Management Framework (ORMF) aligned with MAS regulations and industry best practices
• Identify and assess operational risks across payment processing, card issuing lifecycle, and customer operations
• Maintain and enhance risk & control self-assessments (RCSA) and risk registers
• Define and monitor Key Risk Indicators (KRIs), ensuring timely escalation of risk events

Incident & Issue Management

• Manage operational risk incidents, including root cause analysis and remediation tracking
• Ensure proper documentation, reporting, and closure of issues
• Track loss events and support internal reporting and external regulatory obligations

Process & Control Improvements

• Review business processes and identify control gaps and improvement opportunities
• Drive implementation of controls and monitor effectiveness
• Collaborate with Product and Tech teams on new product launches, system changes, and risk assessments

Regulatory & Compliance Support

• Ensure adherence to Monetary Authority of Singapore (MAS) guidelines, including Technology Risk Management (TRM) and Outsourcing guidelines
• Support regulatory audits, internal audits, and thematic reviews
• Prepare risk-related reports for senior management and governance committees

Third-Party Risk Management

• Assess and monitor risks related to vendors, payment partners, and outsourced service providers
• Conduct due diligence, risk assessments, and ongoing monitoring

Risk Culture & Awareness

• Promote a strong risk-aware culture across the organization
• Conduct training sessions and provide guidance to business stakeholders

Requirements

Qualifications & Experience

• Bachelor’s degree in Finance, Business, Risk Management, or related discipline
• 5–10 years of experience in operational risk, preferably within payments, fintech, or banking/card issuing environments
• Strong knowledge of payments ecosystem (e.g., card schemes, acquiring, issuing, settlement processes)

Technical Skills

• Solid understanding of Operational Risk frameworks (RCSA, KRI, incident management)
• Familiarity with MAS regulations, especially TRM and Outsourcing guidelines
• Experience in process mapping, control design, and risk assessments
• Knowledge of fraud risk, cyber risk, and technology risk is advantageous

Soft Skills

• Strong analytical and problem-solving skills
• Excellent stakeholder management and communication abilities
• Ability to work in a fast-paced, dynamic fintech environment
• Detail-oriented with a strong sense of accountability

About the Role

We are partnering with a leading healthcare organisation in Singapore to identify an experienced finance leader to drive healthcare funding strategy, finance transformation, and enterprise-wide financial governance initiatives.

Reporting to the Group Chief Financial Officer, this role will lead the development and implementation of funding models, financial planning frameworks, budgeting transformation, and finance technology initiatives to support long-term organisational sustainability and healthcare transformation objectives.

Responsibilities

Healthcare Funding & Financial Strategy

• Lead the development and implementation of healthcare funding and resource allocation frameworks.
• Partner with government agencies and key stakeholders on funding methodologies, policy implementation, and financing initiatives.
• Evaluate funding implications and provide strategic recommendations to senior management.
• Support the design and enhancement of sustainable healthcare financing models.

Finance Transformation & Enterprise Planning

• Drive enterprise-wide budgeting, forecasting, and financial planning transformation initiatives.
• Develop resource allocation methodologies, performance measurement frameworks, and management reporting capabilities.
• Establish governance processes, financial controls, and accountability frameworks across the organisation.
• Design executive dashboards and reporting tools to support strategic decision-making.

Payment Models & Financial Governance

• Lead the implementation and governance of provider payment and reimbursement models.
• Ensure alignment between funding mechanisms, operational objectives, and organisational performance outcomes.
• Oversee financial modelling, reporting integration, and process standardisation initiatives.

IT Finance & Digital Transformation

• Lead finance-related technology transformation initiatives and system enhancements.
• Provide financial oversight for strategic technology investments and digital transformation projects.
• Support business case evaluation, investment planning, cost governance, and post-implementation reviews.
• Drive data harmonisation and enterprise reporting capabilities across finance functions.

Requirements

• Degree in Finance, Accounting, Business, Economics, or a related discipline.
• Minimum 15 years of relevant finance experience, including leadership responsibilities.
• Strong experience in financial planning & analysis, finance transformation, budgeting, or enterprise finance management.
• Experience leading large-scale finance system implementation or transformation projects.
• Exposure to healthcare, public sector, government-linked organisations, or regulated industries will be advantageous.
• Strong stakeholder management skills with the ability to engage senior leadership and external agencies.
• Proven experience managing complex financial models, business cases, and strategic planning initiatives.
• Excellent analytical, communication, and presentation skills.

Interested candidates please apply online or send your latest CV to alex.fong@AlwaysHired.com.sg

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Our client is a leading global technology company with a strong presence in digital platforms, innovation, and large-scale software systems. They are currently seeking a Creative Director with a strong copywriting foundation to lead the development of integrated marketing campaigns across digital, social, video, and brand platforms.

This is a contract role ending on 31 Dec 2026.

Responsibilities

• Lead the concept development and execution of integrated marketing campaigns across multiple channels, including digital, social, video, and experiential platforms.
• Develop strategic creative concepts informed by audience insights, market trends, and performance data.
• Collaborate with internal stakeholders and external agencies to deliver high-quality, globally scalable campaigns.
• Provide creative direction and oversight throughout the campaign lifecycle, ensuring consistency and excellence across all touchpoints.
• Partner with marketing, analytics, and media teams to optimize creative performance through testing, measurement, and continuous improvement.
• Translate business objectives into compelling creative strategies that resonate with diverse global audiences.
• Champion innovation, emerging technologies, and new creative formats to enhance brand engagement and effectiveness.

Requirements

• 10+ years of experience in Creative Direction within an agency or in-house environment.
• Proven background as a Copywriter prior to progressing into Creative Director roles.
• Strong portfolio showcasing integrated campaigns across digital, social, video, brand, and performance marketing channels.
• Excellent proficiency in English is required to manage global campaigns. Additionally, as this role involves direct and frequent collaboration with regional teams in India, working knowledge of business-level Hindi is highly preferred to effectively liaise with these stakeholders.
• Bachelor's degree or equivalent experience.
• Strong Art Director foundation with demonstrated expertise in digital and social-first creative.
• Proven experience leading integrated consumer marketing campaigns across multiple media channels.
• Experience managing agency relationships and collaborating with cross-functional teams.
• Strong understanding of performance marketing, creative testing, and data-driven optimization.
• Excellent presentation, storytelling, and communication skills.
• Experience working across international markets and localized campaigns.

Good to have

• Experience working with emerging technologies such as AI, AR/VR, gaming, immersive experiences, or other next-generation digital platforms.

We are seeking an experienced and strategic Director to lead and oversee our logistics and freight forwarding operations in Singapore. The candidate will be responsible for driving business growth, operational excellence, customer relationship management, and regional coordination with our Headquarters in Japan.

The ideal candidate must be proficient in both Japanese and English to effectively liaise with our Japan HQ, regional stakeholders, customers, and business partners.

Key Responsibilities

• Lead and manage overall freight forwarding and logistics operations including Air, Sea, and Land transportation.
• Develop and execute business strategies to drive revenue growth and operational efficiency.
• Maintain strong relationships with key customers, vendors, overseas agents, and stakeholders.
• Coordinate closely with Headquarters in Japan on operational, financial, and strategic matters.
• Oversee compliance with local and international logistics regulations and standards.
• Manage budgeting, cost control, and profitability performance.
• Lead, mentor, and develop department managers and operational teams.
• Drive continuous improvement initiatives and enhance service quality standards.
• Support regional business expansion and strategic partnerships.

Requirements

• Bachelor’s Degree in Logistics, Supply Chain, Business Management, or related field.
• Minimum 12 years of experience in logistics and freight forwarding industry, with at least 8 years in senior management position.
• Strong knowledge of freight forwarding operations, supply chain management, and international trade.
• Proven leadership and business development experience.
• Excellent communication, negotiation, and stakeholder management skills.
• Proficient in both spoken and written Japanese and English is mandatory to liaise with Japan Headquarters and international stakeholders.
• Strong analytical, strategic planning, and decision-making capabilities.
• Familiar with Singapore logistics market and regional trade operations.
• Experience working with Japanese companies or multinational logistics organizations.
• Knowledge of ERP / warehouse management systems/ logistics management systems
• Established industry network and customer portfolio will be advantageous.

About Liquid Group

Liquid Group is aSingapore-based fintech company enabling interoperable digital payments andcross-border QR payment ecosystems across Asia.

Through productsincluding RoamQR, LiquidPay, LiquidNow, and LiquidNet, Liquid Group works withbanks, wallet issuers, national payment networks, acquirers, corporates, andmerchants to deliver seamless and scalable payment experiences across markets.

Our mission is to drivethe future of interoperable digital payments through strong ecosystemcollaboration, innovative product capabilities, and scalable paymentinfrastructure.

www.liquidgroup.sg

Role Overview

We are seeking a highlyexperienced and operationally driven Director, Ecosystem Enablement to leadpartner enablement, ecosystem activation support, operational readiness, andecosystem performance coordination across Liquid Group’s payment platforms andcross-border QR ecosystems.

This role plays acritical function in ensuring ecosystem participants — including issuers,acquirers, merchants, and payment partners — are operationally enabled,actively participating, and continuously supported to drive transactionadoption, usage growth, and ecosystem scalability.

The role serves as a keyoperational bridge across Product, ACT (Activation, Conversion &Transactions), Technology, Commercial, and regional Operations teams to supportrollout readiness, partner enablement, ecosystem performance monitoring, andcontinuous operational improvement across SGQR+, RoamQR, and Liquid Group’sregional payment ecosystems.

Key Responsibilities

1. Partner Enablement& Ecosystem Activation

·       Drive partner enablementand activation support across:

o  walletissuers

o  acquirers

o  merchants

o  ecosystemparticipants

·       Coordinate partneroperational readiness and ecosystem participation initiatives.

·       Support merchant andpartner activation programs to improve transaction adoption and ecosystemparticipation.

·       Conduct partnerengagement sessions, operational walkthroughs, and ecosystem traininginitiatives.

·      Supporton-ground engagement and ecosystem activation efforts where required.

2. Ecosystem Performance& Usage Support

·       Monitor ecosystemparticipation, transaction activity, and partner usage performance.

·       Track:

o  activationrates

o  transactionadoption

o  usagetrends

o  operationalparticipation levels

·       Identify low-activity orunderperforming ecosystem participants and coordinate recovery or activationsupport initiatives.

·       Support ACT teams indriving ecosystem participation, transaction conversion, and usage growthinitiatives.

·       Provide ecosystemperformance insights and operational observations to management teams.

3. Operational Readiness& Product Support

·       Support operationalreadiness planning for:

o  newproducts

o  productenhancements

o  featurerollouts

o  paymentcorridor expansions

·       Coordinate UAT,operational walkthroughs, and business readiness activities acrossstakeholders.

·       Work closely withProduct and Technology teams to ensure releases are operationally executableand supportable.

·       Provide operationalfeedback and ecosystem observations to improve:

o  usability

o  operationalscalability

o  implementationreadiness

o  ecosystemadoption

·       Support rolloutcoordination and migration readiness activities across regional teams.

4. OperationalCoordination & Process Improvement

·       Work closely withregional operations teams across Singapore, Malaysia, and Thailand to improve:

o  operationalconsistency

o  ecosystemservicing

o  supportscalability

o  operationalgovernance

·       Review and enhance SOPs,operational workflows, and ecosystem support processes.

·       Identify opportunitiesfor:

o  operationalefficiencies

o  processautomation

o  serviceimprovements

o  ecosystemoptimization

·       Coordinatecross-functional operational support across Product, Technology, Operations,and ACT teams.

5. Ecosystem SupportGovernance & Escalation Coordination

·       Act as a key operationalcoordination point for ecosystem partners and stakeholders.

·       Coordinate resolutionof:

o  onboardingissues

o  operationalincidents

o  ecosystemservicing gaps

o  partnerreadiness concerns

o  escalationmanagement matters

·       Drive root causeanalysis and operational improvement initiatives.

·       Support ecosystemservicing governance and operational performance management.

Key Requirements

·       8–12+ years ofexperience in:

o  fintech

o  payments

o  productoperations

o  ecosystemoperations

o  partnerenablement

o  merchantor payment network environments

·       Strong understanding of:

o  QRpayments

o  Paymentecosystems

o  Walletparticipation models

o  merchantacquiring

o  cross-borderpayment environments

·       Experience supportingecosystem activation, operational readiness, and partner enablement initiatives.

·       Strong stakeholdermanagement and communication capabilities.

·       Operationally strongwith commercial awareness and ecosystem-growth mindset.

·       Highly organized,analytical, and execution-oriented.

·       Comfortable operating infast-paced, high-growth fintech environments.

Key Responsibilities

• Develop and execute strategic territory plans to achieve revenue targets in Asia
• Identify key decision-makers, influencers and detractors within client organizations and develop strong relationships at multiple levels who will act for purchase
• Act as a trusted advisor to clients, providing insights and recommendations to help them achieve their business goals
• Regularly update forecasted deals in our customer relationship management system (CRM)
• Collaborate with cross-functional teams (marketing, product development, value engineering, implementation, customer success and partner alliances) to ensure alignment to drive client success
• Represent Direct Travel x ATPI at industry events, conferences, and client meetings, showcasing our capabilities and thought leadership
• Monitor market trends, competitor activity, and industry developments to identify opportunities for growth and differentiation
• Drive continuous improvement initiatives to optimize sales processes and enhance over all efficiency and effectiveness

Qualifications

• Hunter mentality with proven ability to win and exceed revenue targets
• Strong strategic thinking and ability to navigate complex sales cycles and high-value deals
• Exceptional negotiation and influencing skills at senior stakeholder and C-suite level
• A curious mindset coupled with creative problem-solving skills
• Resilient, adaptable, and able to work in a fast-paced environment
• 10+ years of experience in B2B sales
• Deep understanding of the Travel Tech Industry and its competitive landscape