Total 1,205 Manager level Customer Service job vacancies

Our client is actively searching for a

Manager or Senior Manager (Clinical Service Planning & Hospital Operations)

 to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

THE ROLE

You will be part of the Planning and Development team in the CEO's Office, leading the clinical service and operational planning workstream for the new Medical Tower. Your role sits at the intersection of strategy and execution - translating future models of care into physical design requirements, operational frameworks, and implementation plans that are ready to run from Day 1.

This is not a building or engineering role. It is a

strategic planning and operations role with a project management dimension, requiring deep familiarity with how hospitals function clinically and operationally, and the ability to lead complex alignment processes across a diverse set of institutional stakeholders.

The responsibilities of this role are:

1.  Clinical Service & Operational Planning

• Lead and facilitate strategic alignment discussions with clinical, nursing, allied health, and operational divisions to plan and design services for the new Medical Tower in line with future models of care and the envisaged patient journey.
• Translate clinical service strategies into physical design and infrastructure requirements, working in close collaboration with the Senior Management, MOHH's Project Development Team, and appointed medical planners.
• Develop action plans to ensure both immediate and long-term planning objectives are met in accordance with the overall Medical Tower development timeline.

2.  Operational Design & BAU Readiness

• Conceptualise and develop Business-as-Usual (BAU) operating frameworks for the new Medical Tower, ensuring that new services are designed to integrate seamlessly with existing institution's operations across the Novena Campus.
• Identify operational interdependencies and potential conflicts early, working with relevant divisions to resolve them before they affect design or commissioning timelines.
• Support the transition from project mode to operational readiness, ensuring that clinical workflows, staffing models, and support services are fully planned ahead of opening.

3.  Proposals, Risk Management & Stakeholder Alignment

• Prepare and present proposals and justifications to the institution's Senior Management, addressing potential risks, unintended outcomes, and resource requirements with clarity and rigour.
• Maintain alignment across a broad stakeholder group - clinical leads, operational teams, HR, Finance, and Ministry counterparts - ensuring that planning decisions are well-informed and institutionally endorsed.
• Produce clear, well-structured papers, minutes, and presentations for management committees and external stakeholders.

4.  Team Leadership & Development

• Supervise and mentor junior team members, taking responsibility for their professional development and day-to-day guidance.
• Foster a collaborative, high-performing team culture consistent with the values of the future Medical Tower.

The ideal candidate will need to have the following qualities and experience:

• Degree in any discipline with at least 8-10 years of relevant working experience. A background in healthcare or biomedical sciences is an advantage.
• Relevant experience in a public healthcare institution or clinical operations setting is strongly preferred, with a solid understanding of how clinical and operational functions intersect in a hospital environment.
• Strong planning, analytical, and critical thinking skills, with the ability to manage complexity and competing priorities across multiple workstreams.
• Excellent written and oral communication skills - able to produce high-quality papers, minutes, and presentations for senior institutional and Ministry audiences.
• Proficient in data analysis and presentation tools, with the ability to construct clear, visually coherent proposals and reports.
• Strong project management skills with demonstrated ability to drive workstreams to completion under tight timelines.
• Self-motivated, solutions-oriented, and able to operate effectively in a fast-paced and evolving environment.
• Demonstrated ability to engage and align diverse stakeholders across clinical, operational, and administrative levels.

Our client is actively searching for a 

Manager or Senior Manager, Digital & Smart Service Development

  to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

THE ROLE

Operating within the Medical Tower's Planning and Development team, you will lead the Technology-Enabled Care mandate for the institution Medical Tower. You are responsible for ensuring that Smart Hospital innovations are translated into functional, patient-centric services that improve clinical outcomes and operational efficiency - and that the digital infrastructure underpinning these services is planned, integrated, and delivered as a coherent whole from the outset.

The responsibilities of this role are:

1.  Smart Service Integration

• Partner with clinical users and the IT Planning Office to develop and implement digital health strategies across the Tower's inpatient wards, specialised service units, and clinical support services.
• Lead the scoping and functional planning of smart service deployments, ensuring that technology solutions are matched to genuine clinical and operational needs rather than implemented in isolation.
• Track implementation progress against the master programme, identifying risks and coordinating resolution across workstreams

2.  Digital Patient Journey

• Translate technology-enabled care goals into functional infrastructure requirements, ensuring the patient journey through the Medical Tower is streamlined through automation, digital wayfinding, and integrated care platforms.
• Work with clinical users to map end-to-end patient touchpoints and identify where digital interventions add measurable value to care delivery and patient experience.
• Ensure digital infrastructure requirements are captured and incorporated into design briefs before construction milestones close.

3.  Operational Integration

• Collaborate with IT, Synapxe, and Operations to ensure all smart service implementations are compatible with existing digital infrastructure and the broader HealthCity Novena ecosystem.
• Anticipate integration risks arising from system interdependencies and facilitate early resolution before they affect deployment timelines.
• Support the transition from project mode to operational readiness, ensuring digital systems are tested, staff are prepared, and services are functional on Day 1.

4.  Strategic Planning & Justification

• Support users in preparing data-driven proposals and business justifications for digital service scaling and budget allocation, ensuring alignment with the overall Medical Tower development timeline.
• Develop clear, well-structured papers and presentations for management and steering committee approval, translating complex technical proposals into accessible decision-ready documents.
• Stay current on emerging healthcare technology trends - including AI-assisted care, remote monitoring, and automated clinical workflows - to inform 'the institution's smart hospital direction.

The ideal candidate will need to have the following qualities and experience:

• Recognised degree in any discipline with at least 8-10 years of relevant working experience.
• Background in healthcare, biomedical sciences, or clinical operations is advantageous, with a strong understanding of how clinical and operational functions intersect in a hospital setting.
• Prior experience in a public healthcare institution is preferred.
• Strong planning, analytical, and critical thinking skills, with the ability to translate clinical needs into digital infrastructure requirements.
• Excellent written and oral communication skills, including the ability to produce clear, well-structured papers, minutes, and presentations for senior stakeholders.
• Proficient in data analysis and presentation tools, with the ability to construct compelling, visually coherent proposals.
• Strong project management skills with the ability to manage multiple workstreams concurrently under tight timelines.
• Self-motivated, solutions-oriented, and able to operate with a high degree of autonomy in a fast-paced environment.
• Demonstrated ability to engage and align diverse stakeholders across clinical, technical, and administrative levels.

[Order Number: 1506116]

Responsibilities

• Plan and manage turbine and auxiliary system outages, including resource allocation, scheduling, and risk assessment
• Coordinate with operations, engineering, contractors, and vendors to ensure timely and safe execution of maintenance activities
• Oversee inspection, repair, replacement, and testing of turbine components and auxiliary systems
• Ensure compliance with safety, quality, and environmental standards throughout the outage
• Monitor outage progress, report status, and implement corrective actions to address delays or technical issues
• Manage budgets, cost control, and documentation related to outage activities
• Lead and mentor technical teams, including contractors and engineers, to maintain high performance and adherence to best practices

Requirements

• Proven experience in managing gas turbine outages and auxiliary systems maintenance
• Strong knowledge of power plant operations, turbine technology, and auxiliary equipment

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Tan Sin Rou
EA Personnel Registration Number: R22106434
EA License no.: 07C5771

Accommodation & Venue Support Manager | Vale Hotel
The Ultimate All-Rounder: Where Hospitality Heart meets Administrative Precision

We’re searching for a versatile leader to take the reins at the Vale Hotel. This unique dual role is designed for a guru in rooms and rates who also happens to be a master of the "behind-the-scenes" mechanics. You’ll be the smile that makes every guest feel like they’ve arrived home, and the organized mind that keeps our venue’s engine running smoothly.

Base salary from $76,250 + Super + Group wide discounts

About the Role:

• Strategically manage room rates and booking channels to keep our 28 rooms ahead of the game
• Greet every guest like a long-lost cousin to create a true "home away from home" experience
• Own our online reputation by managing reviews and guest feedback
• Drive financial integrity through daily reconciliations, POS maintenance, and stock control
• Maintain accurate employee records, training logs, and VISA obligations within ALH systems
• Identify and highlight cash or stock variances while supporting venue audit results
• Provide data-driven insights and administrative support to the venue leadership team

About you:

• You have the confidence to lead the accommodation team while maintaining a professional office
• Hospitality runs through your veins and guest satisfaction is your primary driver
• You are a systems expert who understands the importance of privacy and confidentiality
• Your standards are found in the dictionary under ‘perfection’
• You enjoy balancing focused administrative tasks with the high energy of a neighborhood pub

Ready to lead the way in Townsville? Apply today!

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network.  An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support;  our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. 

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Our client, a well-established MNC is seeking for a Customer Care Manager / Call Centre Manager / Contact Centre Manager - MNC - $ 7,000.00 + AWS + bonuses / Office hour

• Min a Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 5 years experience oversee a team of 50 to run daily call centre operation in a fast pace high volume environment
• Highly analytical, Strong communication and writing skills
• Confident to conduct presentation to top management
• Strong leadership qualities

Others

• Salary: Up to $ 7,000.00 + Attractive Bonuses
• 5 days work week, Office Hour
• EastCentral Area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg

Our client is a MNC operating in the personal care products industry. Due to business needs, they are now recruiting a Assistant Brand Manager to be part of their Team for ongoing transformation projects. They are located in the Central - easily accessible.

Responsibilities:

• Drive brand strategy across Hong Kong and Southeast Asia, translating global objectives into market-specific plans that build awareness and long-term equity.
• Lead campaign localisation and execution, adapting global assets into culturally relevant, channel-optimised content across TV, digital, social, and influencer platforms.
• Develop consumer insights to understand behaviours, needs, and media habits, enabling more relevant and effective campaigns.
• Oversee integrated marketing plans, delivering full-funnel strategies that drive awareness, engagement, and sales.
• Manage budgets and media planning, ensuring effective allocation and strong return on investment.
• Ensure brand consistency and regulatory compliance across all communications and markets.
• Collaborate with agencies and cross-functional teams to deliver seamless, aligned campaign execution

Requirements:

• B2C marketing experience, preferably in FMCG, consumer health, beauty, or personal care.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No: 19C9682
EA Personnel No: R25157233 (Loh Pooi Keng)

• EPCM Firm
• Data Centre Projects Preferred.
• Excellent Employee-Centric Environment

Our client, a renowned main contractor firm, has an opportunity for a Winner to join the Team as a M&E Assistant Manager

RESPONSIBILITIES:

• Lead the planning, coordination, and delivery of M&E projects within data centre environments, ensuring successful execution from start to completion.
• Monitor project progress, cost, and schedule, ensuring timely delivery within budget and project specifications.
• Prepare and present project reports, proposals, and documentation to stakeholders.
• Engage with clients to understand requirements, conduct technical reviews, and propose value engineering solutions.
• Ensure all works comply with local regulations, safety standards, and quality requirements.
• Track project risks and challenges, providing timely updates and implementing effective solutions.
• Supervise, mentor, and manage project teams and contractors to drive performance and accountability.

REQUIREMENTS:

• Minimum 7–10 years of relevant experience managing data centre construction or M&E projects.
• Strong understanding of project delivery, cost control, and scheduling within a construction environment.
• Good knowledge of local building codes, safety regulations, and industry standards.
• Strong communication, leadership, and stakeholder management skills.
• Possession of a valid Electrician’s Licence issued by the Energy Market Authority (EMA) is advantageous.

OTHER INFORMATION:

• Location: West
• Working hours: 5 Days
• Salary: up to S$10,000 and Bonus (Salary will commensurate according to experience & qualifications)
• Challenging, open, engaging, collaborative and creative environment
• The Company strives to achieve employee satisfaction by providing attractive staff benefits, welfare & training programmes to all staff.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to David Sia Yi Sheng (EA Personnel Reg. No. R1875905, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact David at 65909958 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Responsibilities:

• Oversee quotations, order processing, and customer requests with high accuracy and service quality
• Manage end-to-end customer operations from quotation to after-sales support
• Monitor and improve turnaround times, service levels, and customer satisfaction
• Own and optimise CRM(HubSpot), ensuring data accuracy, reporting, and pipeline visibility
• Develop dashboards and insights to support decision-making and drive CRM adoption/automation
• Collaborate with Sales on pricing, quotations, and deal progression
• Track pipeline performance and identify growth opportunities
• Improve workflows, implement SOPs, and drive operational efficiency
• Lead, coach, and manage the Customer Experience team, setting KPIs and driving performance
• Promote a customer-focused, results-driven culture

Requirements:

• Bachelor’s degree in Business, Engineering, or related field
• 5–10 years’ experience in customer operations, sales support, or commercial roles
• Experience with CRM systems (HubSpot preferred)
• Strong commercial acumen (pricing, margins, sales processes)
• Background in B2B industrial/engineering/distribution preferred
• Team leadership and people management experience

Please state your availability, current and expected salary in the resume.

We regret that only shortlistedcandidates will be notified.

GMP Technologies (S)Pte Ltd   |   EA Licence: 11C3793   |  Eddie Tang |   Registration No: R1221129

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region. 

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies. 

Manager Roadside Assistance & After Sales Customer Experience
Porsche Singapore Pte. Ltd. (Retailer)

Porsche Singapore is seeking an experienced and business-driven Senior Specialist / Manager to lead and oversee the end-to-end 24/7 roadside assistance and courtesy car business, and to own and shape the benchmark customer experience across the full After Sales journey.

The successful candidate will be responsible for ensuring profitability and operational excellence, including daily operations management, strong vendor performance, and effective budget and cost control. This role will ensure operational efficiency, quick response times, and consistently high customer satisfaction. In addition, the role carries strategic ownership of the After Sales customer journey by researching, defining, and implementing a benchmark customer experience in close collaboration with the After Sales Team, leading system and process implementations where required, and ensuring all initiatives are scalable across the region.

• Develop and execute business strategies, initiatives, and operational plans, while owning the overall performance, commercial outcomes, and continuous evolution of the roadside assistance and courtesy car business to drive profitability, scalability, and operational excellence
• Take full accountability for end-to-end roadside assistance operations, including call handling, dispatch coordination, recovery management, and case closure, overseeing both in-house daytime and outsourced night operations to ensure seamless 24/7 service continuity.
• Define, implement, and continuously enhance SOPs, escalation frameworks, and service workflows to improve response times and operational control
• Manage and optimise a fleet of approximately 30 courtesy car, ensuring high availability, utilisation efficiency, controlled turnaround time, and proper damage management
• Lead and govern all external vendors, including towing and logistics partners, by defining SLAs, monitoring performance, validating invoices, and managing commercial negotiations or disputes
• Prepare and manage budgets, forecasts, and financial reporting; analyse cost per incident, utilisation, and service metrics to drive profitability and cost optimisation
• Track and report operational KPIs and service performance, implementing corrective actions where required
• Build strong relationships with internal stakeholders, insurers, and partners to ensure seamless and coordinated operations
• Manage and resolve complex customer concerns and escalations promptly and effectively, ensuring alignment with Porsche’s premium service standards
• Ensure adherence to all relevant laws, regulations, safety standards, insurance requirements, data protection policies, and company guidelines
• Own and lead the end-to-end After Sales customer journey — conducting market and customer research, defining benchmark customer experience standards, and driving implementation of a consistent, premium After Sales experience across all customer touchpoints
• Collaborate closely with the After Sales Team to co-design, align, and deliver customer experience improvements across all After Sales functions, including service reception, workshop operations, parts, and customer communications
• Lead the evaluation and implementation of systems, tools, and digital platforms required to support and enhance the After Sales customer journey, managing end-to-end delivery from requirements definition through to go-live and adoption
• Develop and document process frameworks, and quality standards for the full After Sales customer journey, ensuring operational consistency and a premium customer experience at every stage
• Design all After Sales customer experience initiatives, processes, and systems with regional scalability as a core principle, enabling consistent and efficient rollout across multiple markets
• Stay abreast of industry developments and mobility trends to continuously refine and future-proof the operating model

Requirements

• Bachelor’s degree in Business, Economics, Finance, or a related field
• 5–8 years of experience in operations, mobility services, automotive, logistics, or service management, with a proven track record managing external vendors and service providers; prior experience in customer experience design, After Sales journey management, or service transformation is strongly advantageous
• Strong ownership mindset with hands-on execution capability; structured, calm under pressure, and highly accountable
• Analytical and data-driven,comfortable working with operational KPIs, reporting, and service performance metrics to inform decisions
• Excellent leadership, communication, and interpersonal skills, able to engage effectively with internal and external stakeholders
• Positive, solution-oriented mindset with the ability to proactively address challenges and deliver effective solutions
• In-depth knowledge of industry trends, mobility services, and regulatory requirements
• Proficient in MS Office and other relevant technology tools and systems; experience with CRM, customer experience, or After Sales management platforms is an advantage
• 5.5-day work week with alternate Saturdays, with flexibility to support business operations outside regular hours, including evenings, weekends, and public holidays.
• Possess a valid Class 3 Driving Licence with at least 4 years of driving experience and a clean driving record

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH's vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies inpatient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic and proactive individual to join our teamin the Emergency Department (ED). In this role, you will be instrumental insupporting the planning and operational excellence of the emergency department to ensure optimal patient care delivery and experience.  You will work together with the team and collaborate closely with clinicians and stakeholders to establish comprehensive patient journey maps and workflows, gathering clinical and operational inputs to optimise resources and manpower. Additional responsibilities include supporting daily departmental operations, providing secretariat support for meetings and events, and coordinating cross-functional initiatives to enhance service delivery.

The role encompasses strategic planning responsibilities, including supporting the development of work instructions and resource and manpower planning. You will play a pivotal role in staff development by training new frontline staff. Over time, you will progress to leading, developing and inspiring them in their careers. A key aspect of this position involves fostering a patient-centric culture that drives the department towards delivering exceptional care and experience for all ED patients. The role also includes supporting the hospital's Operational Readiness, Activation and Transition (ORAT) efforts and collaborating across departments to build a seamless healthcare delivery system from the ground up.

Requirements:

• Bachelor’s degree in any discipline with at least 2 years of related experience
• Healthcare and staff management experience will be an advantage
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies will be preferred
• Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work independently and under pressure, adapt to change and manage challenges in a fast-paced healthcare environment

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group - one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Assist Head of Department in all areas of Health Insurance department's goals for profitable growth and development of Healthcare's strategic initiatives, including sales, marketing and product development.
• Achieve department's growth and profit targets.
• Provide Quotations and renewal terms for Individual and Corporate Clients.
• Ensure risks are accepted and underwritten in accordance with the Company's guidelines.
• Conduct market research and competitive analysis.
• Develop and conduct Presentations and Product Training to clients/intermediaries/Business Units.
• Review of policy wordings/brochures
• Undertake any other duties as may be assigned

• Tertiary qualification, preferably with professional insurance qualification
• Certificate in Health Insurance

• Business Development experience in insurance, with particular emphasis on medical/ healthcare
• Business Development
• Marketing/ Presentation and Negotiation skills
• Strong interpersonal / relationship building skills
• Underwriting skills
• Singapore insurance market
• Pricing

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH's vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dedicated and detail-oriented individual to join our team in the Bed Management Unit (BMU). In this role, you will support the planning and development of bed management systems and processes to ensure efficient and appropriate bed allocation for patients. Key responsibilities include assisting in the development of workflows and processes for BMU, as well as helping to establish algorithms for bed assignment based on clinical protocols and patients' requirements to create comprehensive guidelines. You will also contribute towards building frameworks for managing bed tight situations and help establish transfer protocols with other hospitals and long-term care operators for admission arrangements.

Additional responsibilities include involvement in training of future staff and designing an efficient rostering framework. You will also support the hospital's Operational Readiness, Activation and Transition (ORAT) efforts and collaborate across departments to build a seamless healthcare delivery system from the ground up.

Requirements:

• Bachelor's Degree in any discipline (preferably in healthcare, business or operations management) with at least 2 years of relevant working experience
• Experience in healthcare operations will be an advantage
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies
• Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work independently and under pressure, adapt to change and manage challenges in a fast-paced healthcare environment

The Nurse Manager is responsible for ensuring the efficient and collaborative management and operations of the 24-Hour Urgent Care Centre (UCC}, while aligning departmental performance with the hospital's goals and strategic objectives.

The Nurse Manager ensures that nursing services at UCC are delivered safely, effectively, and in alignment with the hospital's strategic goals and regulatory requirements.

The Nurse Manager drives clinical excellence, fosters a culture of continuous improvement, and ensures compliance with quality standards and accreditation frameworks.

Key Responsibilities:

• Provide strong clinical leadership and oversee evidence-based nursing care in a high-acuity setting

• Ensure compliance with clinical protocols, emergency response standards, and infection control practices

• Manage medication safety, controlled drug documentation, and audit readiness

• Lead incident reporting, root cause analysis, and corrective actions for clinical governance

• Lead by example in clinical decision-making, emergency response, and upholding best practices

• Mentor, coach, and develop nursing staff through structured training, competency assessments, and career progression opportunities

• Oversee regulatory compliance, support audits, and maintain up-to-date SOPs and guidelines

• Manage budgets, resources, and support revenue protection through accurate documentation

• Foster collaborative relationships across multidisciplinary teams, acting as the key nursing liaison with doctors, allied health, and management

• Drive quality improvement initiatives and embrace evidence-based, innovative practices

Secondary Duties:

• Support doctors during clinical procedures and assist with practical nursing tasks as needed.

• Participate in in-service education programs and monitor the application of post-training skills

• Provide night duty and weekend coverage when required to maintain operational continuity.

Requirements

• Min Diploma / Degree in Nursing

• Minimum 7–10 years of nursing experience, including 5 years in management

• Strong leadership, team development, and problem-solving skills

•  Experience in Emergency Department/UCC settings preferred

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

We are seekinga highly motivated, energetic, and experienced fitness manager to oversee theday-to-day operations of our fitness facility.

Responsibilities

·       Oversee the day-to-day operations of the gym or fitness center includingclasses, sales, and memberships

·       Manage staff, including hiring, training, scheduling, and evaluatingemployees

·       Monitor financial performance and develop strategies to increase revenue

·       Ensure customer satisfaction by addressing complaints and concerns

·       Create and implement marketing and sales strategies to attract newmembers and retain existing ones

·       Develop and implement new fitness programs and services to meet memberneeds and preferences

Qualifications

·       Strongleadership, communication, and interpersonal skills.

·       Knowledgeof fitness and wellness program development.

·       Experiencewith budget management and financial planning.

·       Abilityto manage and motivate a team.

·       Knowledgeof health and safety standards.

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH's vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies inpatient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

We are seeking a dynamic and proactive individual to join our team in Perioperative Services. You will support the planning and development of surgical and procedural scheduling systems to ensure efficient resource utilisation and optimal patient care pathways. Key responsibilities include developing workflows, standard operating procedures, and communication protocols, as well as supporting digital-first initiatives for scheduling and patient communications. You will also support daily operations, provide secretariat support for meetings, and coordinate cross-functional initiatives to enhance service delivery.

The role encompasses strategic planning responsibilities,including supporting the development of work instructions and resource and manpower planning. You will play a pivotal role in staff development by training new frontline staff. Over time, you will progress to leading, developing and inspiring them in their careers. A key aspect of this position involves fostering a patient-centric culture that drives the department towards delivering exceptional care and experience for our patients. The role also includes supporting the hospital's Operational Readiness, Activation and Transition (ORAT) efforts and collaborate across departments to build a seamless healthcare delivery system from the ground up.

Requirements:

• Bachelor’s degree in any discipline with at least 2 years of related experience
• Healthcare and staff management experience will be an advantage
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies will be preferred
• Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff
• Teamplayer, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Ability to work independently and under pressure, adapt to change and manage challenges in a fast-paced healthcare environment