Total 1,912 Senior Executive level Customer Service job vacancies

Are you someone who enjoys interacting with people and creating a positive experience for families?

Our client is a growing enrichment and tuition centre committed to helping students achieve their full potential. They are looking for a warm, organised, and proactive Customer Service Executive to be the face of the centre—supporting both parents and students in their learning journey.

Job Scope:

• Be the first point of contact for parents and students (walk-ins, calls, WhatsApp enquiries)
• Provide clear and professional advice on programmes and class schedules
• Manage student enrolments, registrations, and class scheduling accurately
• Maintain and update student records and attendance in the system
• Handle fee collection, invoicing, and basic administrative duties
• Support daily centre operations to ensure a smooth and welcoming environment
• Work closely with teachers to coordinate classes and respond to student needs

Job Requirements:

• Minimum GCE ‘N’ Level or equivalent
• Friendly, confident communicator who is comfortable speaking with parents
• Customer-oriented with a genuine interest in helping others
• Organised and detail-oriented, with the ability to multitask during peak hours
• Able to work independently while also being a reliable team player
• Comfortable working evenings and weekends (education peak hours)
• Experience in customer service, retail, hospitality, or F&B is an advantage
• Prior experience in an education or enrichment setting is a plus

Working Hours: 3 weekdays + 2 weekend OR 4 weekdays + 1 weekend

Working Location: Island wide locations available

Salary: Up to $3,500

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Eleanor Ho

EA Registration No.: R1325724

EA License No.: 25C2695

Title : Centre Operation Executive 

Location: Yishun Outlet (with weekly visits to Hougang/Midtown & Khatib)

Working days: 5 day work week, including 1 weekend (Tues - Sun or Mon - Sat)

Weekday Hours: 12:30 PM – 9:30PM (to cover afternoon/evening classes)

Weekend Hours: 8:30 AM – 6:30 PM (1 weekend day required)

Salary: $2000 - $2500

Job summary:

Be the first point of contact for parents and students at our Yishun outlet, manage enrolment and scheduling across all three outlets, coordinate monthly billing processes, and ensure each outlet is operationally ready through regular visits.

Job Responsible:

1. Outlet Operations — Yishun (Daily)

• Open and close the outlet; ensure the centre is clean, ready, and well-stocked daily
• Greet and attend to walk-in parents and students, handling enquiries with warmth and professionalism
• Manage student attendance records and update class registers
• Handle trial class bookings, follow-up calls, and enrolment onboarding
• Liaise with teachers on scheduling, class materials, and classroom needs
• Manage the centre's shared WhatsApp number — responding to parent queries from all three outlets in a timely manner

2. Multi-Outlet Coordination (Weekly Visits)

• Visit Hougang/Midtown and Khatib outlets once or twice weekly to conduct operational checks
• Ensure each outlet is operationally ready — supplies, schedules, signage, cleanliness
• Coordinate with part-time staff and teachers at each branch on any operational matters
• Flag and escalate any issues to the founders promptly

3. Enrolment & Scheduling

• Manage student enrolment, withdrawals, and level/class changes across all outlets
• Coordinate makeup class scheduling — matching student requests with available slots and informing all parties
• Maintain accurate and up-to-date student records in the management system

4. Billing & Finance Administration

• Prepare the monthly billing spreadsheet accurately (student fees, adjustments, makeup credits)
• Reconcile incoming payments against invoices in Xero using bank feeds
• Follow up with parents on outstanding payments via WhatsApp in a professional and courteous manner
• Flag overdue accounts to the founders; liaise with our outsourced accountant when required

5. Parent Communication & Relations

• Serve as the primary point of contact for parent enquiries across all channels (walk-in, phone, WhatsApp)
• Communicate class updates, schedule changes, and centre announcements to parents promptly
• Handle feedback and complaints with empathy; escalate where needed
• Solicit and encourage Google reviews from satisfied parents

Requirement:

• Minimum GCE O-Level / Diploma; any discipline
• At least 2 years of experience in admin, operations, customer service, or a related role

WhatsApp me your resume for quicker processing! ☺️
WhatsApp: https://wa.me/6596112291 (Kyra)
Voon Yih Boon Reg No: R22106724 | The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Summary

We’re looking for a Senior Support Analyst to join our Global Support Team, supporting key applications across Corporate Services, IT Security, Human Resources, and other cross-functional domains.

Mandatory Skill-set

• Must have minimum 6 years of experience in application support or development roles;
• Strong technical foundation with hands-on exposure to application servers, and a good understanding of production environments and deployment pipelines;
• Working knowledge of database scripting and familiarity with scripting or programming languages;
• Experience in Corporate IT, IT Security, or other cross-functional domains;
• Excellent communication and presentation skills, with the ability to simplify technical concepts for non-technical users;
• Strong analytical thinking with a logical approach to problem-solving;
• ITIL certification is a must.

Desired Skill-set

• Cybersecurity certification is a plus;
• Proactive and adaptable team player with strong organizational skills, cultural awareness, and the ability to take initiative in dynamic environments.

Responsibilities

• Deliver L1 and L2 support for a wide range of enterprise applications across Corporate Services, IT Security, HR, and other shared functions;
• Mentor team members and ensure adherence to operational standards and best practices;
• Engage with users across multiple channels, ensuring timely and professional support;
• Take ownership of incidents, service requests, and problem resolution, with clear and structured documentation in JIRA;
• Work closely with cross-functional teams to drive quick and effective issue resolution;
• Act as a bridge between users, project teams, and infrastructure to ensure smooth request handling;
• Proactively monitor application health and perform readiness checks before business hours;
• Drive follow-ups and provide regular updates on critical or escalated issues;
• Flexible to work in rotational shifts, including on-call support, weekends, and public holidays.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Perform all general and certain specialized ultrasound examinations
• Responsible for patient care, clinical responsibility, radiation protection and effective use of technology.
• Participate in the maintenance of a sufficient ultrasound services as required.
• Proper documentation(s) of sonography notes
• Work along side with other healthcare professionals

Requirements

• Minimum a Diploma/ Degree in Radiography/Sonography
• Registration with AHPC
• Minimum 2 years of work experiences

To submit your application, please apply online apply@rn-care.com or call +65 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Position: Trade & Customer Service Executive – Global Key Accounts

Location: Singapore

Reporting to: Trade Manager & Owner’s Representative

Employment Type: Full-time

Key Responsibilities

Support the planning and execution of pricing strategies across assigned trades

Monitor booking trends, equipment utilization, and space forecasts to optimize performance

Prepare quotations, tender submissions, and trade performance reports

Liaise closely with agents, sales teams, and operations to ensure smooth cargo coordination

Conduct market research and competitor rate analysis to support commercial decisions

Maintain and update trade-related documentation, including tariffs and service information

Requirements

• Minimum 5 years of relevant experience in container shipping or trade support roles

• Familiarity with global port pairs, trade lanes, and cargo mix is preferred

• Strong organizational skills, proactive mindset, and solid analytical capabilities

• Good command of English and Chinese (both spoken and written); additional regional languages are an advantage

• Proficient in Microsoft Excel and presentation tools

• Willingness to travel as required by the company

• Ability to work independently and perform under pressure

To provide exceptional customer service through efficient order management, effective communication, and seamless coordination across internal teams. This role ensures customer satisfaction, accuracy in order processing, and compliance with company standards, supporting overall business growth and operational excellence.

Order Management

- Manage the end-to-end order fulfilment process, from order receipt to delivery and invoicing.

- Ensure accuracy in processing customer purchase orders, sales contracts, and related documentation.

- Monitor order status proactively and keep customers updated on delivery timelines.

Customer Relationship Management

- Act as the first point of contact for customers, addressing inquiries, complaints, and service issues.

- Build strong relationships with key accounts and distributors to enhance customer satisfaction.

- Collaborate with sales and supply chain teams to align customer needs with plant capability.

Logistics & Coordination

- Coordinate with production planning, warehouse, and logistics teams to ensure on-time delivery (OTIF).

- Track shipments, resolve transport issues, and ensure all export/import documentation complies with regulatory requirements.

- Liaise with freight forwarders and third-party logistics providers when needed.

Reporting & Process Improvement

- Prepare regular reports on customer service KPIs such as OTIF, order accuracy, and complaint resolution.

- Support continuous improvement initiatives to streamline order management and enhance customer satisfaction.

- Assist in developing and implementing standard operating procedures for customer service excellence.

Education & Qualifications

- Diploma/Degree in Business, Supply Chain, or related field.

- 4 to 7 years of experience in customer service, preferably in lubricants, chemicals, or FMCG industries.

- Experience in order management, exports/imports, and documentation (e.g., LC, shipping, customs).

- Strong knowledge of ERP systems (SAP/Oracle or equivalent) and Microsoft Office.

- Excellent communication and interpersonal skills.

- Ability to work independently under pressure and manage multiple priorities.

Technical Skills

- Customer-Centric Mindset

- Problem-Solving & Escalation Handling

- Strong Organizational & Multi-tasking Skills

- Collaboration & Teamwork

- Attention to Detail & Accuracy

- Proficiency in ERP / O2C Systems

We are looking for an experienced Senior Application Support Engineer with strong expertise in integration support. The ideal candidate should have hands-on experience in application support or development in Python, SQL, Unix, Java, AWS, and Git.

• Handle P1, P2, and P3 incidents, perform troubleshooting, debugging, and log analysis to meet SLA targets.
• Lead and participate in bridge calls during critical incidents, coordinating with internal teams and external vendors.
• Perform Root Cause Analysis (RCA) and implement preventive measures to reduce recurring issues.
• Manage user accounts, ensuring proper access control and security compliance.
• Support deployments in Production and UAT environments.
• Evaluate and test APIs using tools like Postman and Rest Client for seamless integrations.
• Work with SQL queries for data validation, campaign tracking, and issue resolution.
• Administer Linux systems, troubleshoot OS-level issues, and automate tasks using shell scripting.
• Collaborate with cross-functional teams and vendors
• Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.
• Basic knowledge of CI/CD tools (e.g., Jenkins, GitLab CI/CD) is a plus
• Strong analytical thinking and problem-solving mindset

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Summary

The Public Relation (PR) / Partnerships / Paid Support Executive is responsible for executing PR, influencer engagement, and partnership initiatives to drive brand visibility, campaign reach, and commercial impact across Rooms and Food & Beverage. The role supports marketing campaigns through media outreach, collaborations, and content amplification, while contributing to revenue generation by strengthening external partnerships and brand positioning. The position works closely with internal and external stakeholders to foster a collaborative and effective working environment that enhances campaign performance, brand value, and top-line results.

Areas of Focus

This role focuses on PR execution, media and influencer management, partnership coordination, and campaign amplification. It supports the hotel’s marketing objectives by increasing brand exposure, strengthening external relationships, and improving campaign effectiveness through earned and partnered channels.

Strategic Responsibilities / Duties

1. Execute public relations plans including media outreach, press engagement, and coverage tracking.
2. Develop and maintain relationships with media partners, publications, and key industry contacts.
3. Source, coordinate, and manage influencers, including hosting arrangements and content deliverables.
4. Support and execute partnership initiatives, including barter deals, collaborations, and joint campaigns.
5. Drive campaign amplification through media placements, influencer content, and partner channels.
6. Prepare and coordinate PR materials including press releases, media kits, and communication briefs.
7. Track and report PR, influencer, and partnership performance including reach, engagement, and campaign outcomes.
8. Work closely with internal stakeholders including Marketing, Revenue, and Food & Beverage teams to align PR activities with campaign objectives.
9. Ensure brand consistency and messaging across all external communications and collaborations.
10. Monitor market trends, competitor activities, and media landscape to identify PR and partnership opportunities.
11. Manage timelines, deliverables, and coordination across multiple campaigns and stakeholders.
12. Ensure proper documentation and reporting of PR activities, partnerships, and campaign outcomes.
13. Perform other duties as assigned by the direct reporting manager.

Key Skills and Requirements

1. Diploma or Degree in Marketing, Communications, or a related discipline.
2. Minimum 2–4 years of relevant experience in public relations, partnerships, or influencer marketing.
3. Strong experience in media relations, influencer management, and partnership coordination.
4. Proven ability to execute campaigns and drive amplification through PR and partner channels.
5. Strong stakeholder management and coordination skills across internal and external parties.
6. Good writing and communication skills for press releases and media communications.
7. Ability to manage multiple projects and timelines in a fast-paced environment.
8. Strong attention to detail with a results-oriented and commercially aware mindset.

• Develop, monitor and assess governance, risk and compliance control system
• Responsible for company's onboarding policies and global compliance to company's onboarding policies
• Responsible for overseeing and updating all global commercial Terms and Conditions
• Assisting the Sales team with the review of customer agreements
• Collaborate with the Finance, Sales and HR departments to monitor enforcement of standards and regulations
• Liaising with internal global stakeholders in various countries and filing of various agreements
• Maintaining the integrity of large amounts of data in the contracts database
• Coordinating the execution of agreements with internal and external signatories.
• Monitor and report on regulatory changes and developments, and industry-specific regulations
• Conduct basic training sessions (legal orientation training).
• Reviewing Non-Disclosure Agreements (“NDA”) and liaising with the relevant departments to obtain information to review the NDA.
• Other ad-hoc activities assigned

We are a growing SME in the construction sector specialising in the supply and installation of doors and door hardware. We are looking for a Sales & Project Support Executive to assist with sales quotations, follow-ups and cost tracking for ongoing projects.

This role is suitable for candidates with or without formal academic qualifications, as training and guidance will be provided. Candidates must be willing to learn, take responsibility and work long hours when required.

Key Responsibilities

• Prepare and issue sales quotations based on drawings, specifications and instructions.
• Follow up closely on submitted quotations with clients and contractors.
• Liaise with suppliers for pricing and product details.
• Maintain proper records of quotations and project status.
• Assist with quantity take-offs and basic cost estimation.
• Support ongoing projects with cost tracking and documentation.
• Assist with variation orders (VOs), claims and project administration.
• Coordinate with site staff and suppliers when required.

General

• Attend site visits and meetings when necessary.
• Perform ad-hoc administrative and operational duties as assigned.

Job Requirements

• Willingness to learn and take guidance seriously
• Comfortable working in a fast-paced construction environment
• Able to handle multiple responsibilities
• Good follow-up and organisational skills
• Basic computer literacy (Excel, Word)
• Able to commit to long working hours during peak project periods

Why Join Us

• Practical hands-on learning (not theory-based)
• Opportunity to grow into a senior role if performance is strong
• Suitable for candidates who prefer learning by doing

How to Apply
Interested candidates are kindly apply via this portal or email your resume to wu_jx@bjdevel.com.sg

Please note that phone enquiries and walk-in applications will not be entertained. Only shortlisted candidates will be contacted.

About Adecco

Adecco Group, headquartered in Zurich anda Fortune 500 company, is a global leader in HR solutions. Founded in 1996, weoffer services like temporary staffing, permanent placement, and recruitmentprocess outsourcing across over 60 countries. Adecco combines global reach withlocal expertise, using technology to enhance its HR ecosystem. The company iscommitted to corporate social responsibility, focusing on diversity,sustainability, and community development, and supports various industries,including IT, finance, healthcare, and manufacturing.

Traineeship Description

This position reports to the Key Account Manager. Manages the regional bid/tender process end-to-end to support new business wins, maximize strategic accounts, and drive innovation. Drafts and curates compliant proposals and sales collateral; coordinates timelines/deliverables with Sales; supports forecasting and performance reporting; and gathers market/tender intelligence. Acts as a trusted advisor to internal stakeholders on client requirements, risks, pricing structures, and service transition planning post-award.

Responsibilities

1. Tender Management & Proposal Writing

• Lead and manage the end-to-end tender process for new business opportunities
• Draft, format, and submit proposals in a clear, professional manner aligned with corporate and industry standards
• Ensure all tenders are compliant with internal governance and external client requirements

2. Advisory & Stakeholder Support

• Act as a trusted advisor to internal stakeholders, interpreting client requirements and identifying potential risks to the business
• Collaborate closely with Sales Managers to qualify tender opportunities and guide them through timelines and deliverables

3. Opportunity Identification & Delivery

• Proactively identify new tender and bid opportunities
• Coordinate all aspects of the tender process to ensure timely and high-quality submissions
• Develop transition plans and service delivery guidelines for post-award implementation

4. Sales Enablement & Insights

• Ensure all sales proposals and collateral are up to date, standardized, and aligned with brand and service standards
• Contribute to sales performance reporting, forecasts, and market intelligence gathering
• Support specific sales process tasks that improve operational efficiency and client satisfaction

Competencies to learn

1. Tendering & Proposal:

End-to-end management of tenders, RFQs, and sales proposals to support new and existing business opportunities. This includes ensuring compliance with client requirements and internal governance standards.

2. Commercial Acumen:

Understanding the commercial drivers behind staffing and workforce solutions, including pricing, margins, and cost structures.

3. Analytics & Reporting:

Supporting sales performance tracking, pipeline reporting, and management insights through accurate data analysis.

4. Communication:

Producing clear, professional written and verbal communications to support sales activities

5. Customer Focus:

Support the sales team in delivering a strong client experience by aligning proposals to client needs, strengthening our value proposition, and supporting deal conversion. Work closely with regional stakeholders and provide light client-facing support to ensure consistency and responsiveness throughout the sales process.

Attachment Duration Offered

• 6 Months

About audax 

audax means courage. To have the courage to change the banking scene, eliminating constraints caused by existing legacy infrastructure. Our mission is to empower banks and financial institutions to scale and modernise at speed, reaching new customers without breaking the bank. 

We began our journey supplying services to and powering Standard Chartered’s white-label plug and play Banking-as-a-Service (BaaS) solution, Standard Chartered nexus, through our technology capabilities. At audax, we seek go-getters who are hungry for growth and can bring fresh perspectives. 

Website - https://www.audax.io  

What You'll Do:

1) EA Support for C-Suites’ Mailbox and Calendar management

• Actively manage steering team’s (C-Suites) mailbox including and not limited to drafting responses on behalf, scheduling appointments, setting reminders, arranging travel, and expenses.
• Work closely with internal/external stakeholders and ensure that all meetings/appointment details are updated in the service recipient’s calendar, accurately and timely
• Prepare and coordinate meetings including booking meeting facilities, meet-and-greet visitors
• Liaise and cooperate with other support function/EAs to facilitate the internal arrangement/assignments if any.
• Other ad hoc projects

2) Travel & Expenses management

• Ensure travel-related documents including visa, immigration requirements are prepared ahead
• Review, validate and submit expenses as per Group’s Travel & Expenses and related guidelines, and proactively guide service recipients or requester as per budget plans and Bank’s guidelines

Who You Are:

• Degree in Business Administration or related field.
• Fresh graduates with the right aptitude can be considered.
• 2–5 years of relevant experience in administration and/or executive support
• Proficient in Microsoft Office applications
• Good organisational and time management skills
• Strong communication and interpersonal skills
• Able to work independently and maintain confidentiality
• Detail-oriented and able to multitask effectively

Preferred Qualities

• Positive attitude and willingness to learn
• Strong sense of responsibility and follow-through
• Comfortable working in a fast-paced environment

Why Join Us?

• Be Part of a Bold Vision – At audax, we’re not just building software – we’re transforming how financial institutions and businesses manage risk, compliance, and growth. Join a team that’s fearless in challenging the status quo.
• Flexible, People-First Workplace – We value the importance of Family, Team, Self. In that order.
• Competitive Rewards and Startup Perks – We offer competitive salaries and meaningful benefits that look after your well-being.

Privacy Notice:

Please note: by submitting your application, you acknowledge that you have read and understood audax’s Privacy Policy for Employees, Freelancers, Contractors and Job Applicants (the “Policy”), and consent to the collection, use and disclosure of your personal data by audax for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing dpo@audax.io.

Note: This role is not open to recruitment agencies. Thank you.

1. Executive Assistant (Sales Support) /Up to $4,000 @Ubi

• Manage Director’s calendar, meetings, appointments, and travel arrangements.

• Prepare meeting agendas, presentations, reports, and take meeting minutes.

• Handle correspondence, documents, and information with a high level of discretion.

• Support office admin (Supplies/Vendors) and other tasks i.e sales activities assigned by Director/CEO.

• Handle sales quotations, purchase orders, contracts, and related documentation.

• Coordinate order processing, delivery schedules, and follow up with internal departments.

• Maintain and update sales records, customer databases, and CRM systems.

• Compile sales reports, forecasts, and performance summaries for management review.

• Handle customer enquiries, follow-ups, and after-sales support where required.

• Assist in organising company events, meetings, and internal activities.

• Proficient in Microsoft Excel and SAP is an advantage.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Job Responsibilities

• Manage daily coordination of ocean freight shipments
• Prepare quotations for ocean freight shipments
• Serve as the main point of contact between internal teams, clients, and overseas partners, ensuring efficient shipment coordination and accuracy of all shipping documentation
• Check schedules and arrange bookings for export shipments (sea)
• Create and issue Debit Notes (DN) for import/export shipments and follow up with clients
• Review and verify shipping documents (e.g., BL, CIPL, Permit, COO, CNM)
• Evaluate project-based opportunities, prepare quotations, and manage operations
• Handle 3PL and warehouse inbound service quotations, operations, and Delivery Notes issuance
• Build and maintain strong relationships with Singapore clients and overseas partners
• Support business growth through effective client and partner engagement

Key Requirements

• Diploma in Supply Chain Management, Logistics, Business Administration, or a related field
• Strong knowledge in Ocean Freight (import/export)
• Experience coordinating with carriers, agents, and customers
• Good communication and problem-solving skills
• Ability to work in a fast-paced environment