Total 1,912 Senior Executive level Customer Service job vacancies

Job Summary

We are looking for a customer-oriented and proactive Customer Service Executive to support our daily operations. The candidate will be responsible for handling client inquiries, maintaining customer relationships, and ensuring a smooth and professional service experience across all touchpoints.

Key Responsibilities

1. Customer Support

• Handle customer inquiries via phone, WhatsApp, email, and social media platforms
• Provide accurate information on company services (e.g., immigration, study abroad, work pass applications)
• Follow up with customers and ensure timely response to all requests

2. Client Relationship Management

• Build and maintain strong relationships with clients
• Track customer progress and update service status regularly
• Handle customer feedback and resolve issues in a professional manner

3. Case Coordination

• Assist in managing customer cases and documentation
• Coordinate with internal teams (sales, operations, consultants)
• Ensure smooth execution of services and timely delivery

4. Data & Reporting

• Maintain accurate customer records in CRM systems
• Update customer database and track service progress
• Prepare basic reports on customer inquiries and service performance

5. Administrative Support

• Assist with scheduling appointments and consultations
• Support general administrative and coordination tasks
• Ensure proper documentation and filing

Requirements

Education & Experience

• Minimum Diploma or equivalent
• 1–3 years of experience in customer service, admin, or client-facing roles
• Experience in immigration, education, recruitment, or service industry is a plus

Skills & Competencies

• Strong communication and interpersonal skills
• Patient, responsible, and customer-oriented
• Good organizational and multitasking abilities
• Able to work independently and in a team

Preferred Qualifications

• Bilingual in English and Chinese (to handle Chinese-speaking clients)
• Familiar with CRM systems and digital communication tools
• Experience handling high-volume customer inquiries

Job Description:

• Oversee daily centre operations, including client registration, record updates, payments, and general housekeeping. Support therapists/teachers during sessions and handle enquiries, calls, follow-ups, and appointment reminders to ensure a positive client experience.
• Manage centre inventory and assist in staff meetings. Collaborate with therapists, psychologists, and HQ to refine procedures and ensure all documentation meets insurance, regulatory, and reporting standards.
• Drive business development and marketing initiatives, including market research, promotional campaigns, and client outreach. Build and maintain strong client relationships while ensuring high-quality service.
• Assist with staff scheduling, timesheets, and coordination of interns. Prepare daily financial summaries and support HQ and ECDA reports. Perform other ad hoc duties to keep operations running smoothly.

Requirements:

• Minimum GCE “O” Level qualification or higher
• Strong interpersonal skills, with a high level of responsibility and punctuality
• Approachable, proactive, and consistent in interactions with children, parents, and colleagues
• Proficient in basic computer skills, especially MS Excel and MS Word and WhatsApp
• Willing to work one weekend as part of a 5-day work week

Interested candidates, please click Apply or send your detailed resume to:

HR@ascendrecruitment.sg

Ascend Recruitment Pte Ltd (EA License No.: 24C2089)

April Lim Pei Ying (Reg. No.: R22110702)

We regret that only shortlisted candidates will be contacted.

Customer Service Officer/Executive (Export) /Mon-Fri, 9am -6.30pm; Alt Sat, 9am -1pm

• Attend calls and provide flight details to customer upon receiving booking within the SLA.
• Check on Export Documents accordance to compliance and Airfreight rates apply is correctly.
• Apply export permit and other export custom documents processed on timely manner
• Monitor onboard status and informed customer on any abnormality.
• Liaise with departments to address the concern (Ops , Warehouse , Traffic , planning team)
• Update on new changes / requirement by airlines or governmental requirement
• Ensure monthly customer report is submitted.
• Experience in using CargoWise ERP system

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894

Real heroes don't wear capes. They teach and inspire. Our students always tell us that the lessons at Writers' Guild are their favourite. That is made possible by our team of amazingly awesome teachers. However, our teachers, students and parents need the support of an equally awesome customer service cum administrative team! To our teachers, you are the real superhero with your amazing multi-tasking skills! We cannot wait for more like-minded individuals like you to join our growing family of superheroes and create more miracles with us.

Job Responsibilities

• Provide strong adminstrative support to all students, parents and teachers
• Ensure timely and accurate processing of all documentation
• Deliver outstanding customer service experiences and forge strong relationships with customers
• Listen to customer feedback and resolve issues efficiently
• Generate invoices and assist in account matters
• Communicate with parents and handle enquiries
• Marketing of company's services or products

Requirements

• Minimum qualifications> Diploma
• Warm and positive personality
• Can-do attitude and highly results-driven
• Reflective and able to work on feedback positively
• Self-driven and able to work on tight deadlines
• Strong Microsoft Office (Excel;Powerpoint) and Google Form and Drive skills (Apt with using Macros)

Working Days

• 5 working days (3 weekdays and 2 weekends)
• Weekdays: 1230-930pm ; Weekends: 830am-630pm

The client is a HNW insurance broker firm.

Job responsibilities

• Prepare presentation decks for sales team usage for client engagement

• Assist in gathering relevant information and documentation from clients and relevant stakeholders.

• Maintain service standards to develop and improve customer satisfaction and retention

• Ensure that all customer requests are handled in a timely and consistent manner

• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements

• Support sales team to provide excellent service to high net-worth clients to achieve client retention

• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers requirements and enquiries

• Help in organizing and executing client prospecting activities, including lead tracking and initial outreach.

• Support follow-up and meeting scheduling with prospective and existing clients and partners.

Skills and requirements 

• Diploma in Business Administration, Finance, Marketing, or related field.

• At least 3–4 years of experience in a support, coordination, or client service role. Familiarity with insurance application processes and terminology is a strong advantage.

• Strong organizational and time-management skills; able to multitask with minimal supervision

• Proficient in Microsoft Office (Word, Excel, PowerPoint)

• Excellent written and verbal communication skills

• Customer-focused with strong interpersonal and teamwork skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

Reg. No. R2199597

BeathChapman Pte Ltd

Licence no. 16S8112

About the Restaurant

A fine dining Chinese restaurant concept helmed by award-winning Chef. Crafting unique flavours elevated with quality handpicked ingredients to reinvent classic dishes with a twist, we aim to provide a one-of-a-kind dining experience for our guests through high-end hospitality standards and a feast for the senses. Perfect for intimate gatherings, business meetings or events, the restaurant encompasses a mix of seating options suitable for every occasion.

This position will report to the Restaurant Manager/ Assistant Restaurant Manager.

The working location is within walking distance from Bras Basah MRT station and City Hall MRT station.

Job Summary

You will support the Restaurant Manager/Operations Manager in delivering a high-quality dining experience by serving food promptly, collaborating with the kitchen team to fulfill orders accurately, preparing and setting tables, and maintaining smooth restaurant operations including opening, closing, and cleaning tasks.

Responsibilities

• Serve food promptly and efficiently to ensure timely delivery to guests
• Collaborate with the kitchen team to verify order accuracy and fulfill guest requests
• Prepare dining areas and set tables according to restaurant standards before service
• Handle operating equipment properly to maintain safety and functionality
• Assist in opening and closing the restaurant following established procedures
• Take customer orders accurately and relay them to the kitchen team
• Maintain cleanliness and organization of the restaurant throughout shifts
• Demonstrate thorough knowledge of the menu and products to assist guests effectively
• Support smooth daily restaurant operations to enhance guest satisfaction
• Perform additional duties as assigned by management

Preferred competencies and qualifications

• At least 1 year of relevant experience in food and beverage service
• Experience in fine dining environments is an advantage
• Strong knowledge of relevant cuisine and beverage offerings
• Willingness to work flexible hours including shifts, split shifts, weekends, and public holidays

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Chinese Culinary Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.

• Manage customer feedback across its full lifecycle, ensuring timely responses, accurate tracking, and appropriate escalation. Serve as a key contact for complex or sensitive cases, working closely with relevant teams to drive coordinated resolutions and review customer communications for professionalism and brand consistency.
• Manage the Voice of Customer ecosystem, ensuring data accuracy, monitoring customer satisfaction metrics, and translating insights into performance improvement actions with relevant teams.
• Coordinate and manage customer board meetings with key stakeholders, preparing materials, tracking KPI performance and action plans, ensuring visibility and follow through.
• Support and enhance customer experience standards across all touchpoints, from showroom interactions to service journeys, by conducting quality checks, identifying improvement opportunities, and partnering with frontline teams to deliver a consistently premium experience.
• Represent the organisation in customer care governance, ensuring alignment with regional standards, and acting as a key liaison on customer‑related matters.
• Support operational aspects of Customer Experience and Customer Relations, including invoice coordination and the smooth execution of customer experience programmes.

Who We’re Looking For 

• Minimum Diploma or Degree in Business Administration, Communications, Service Management, Hospitality Management, Marketing, or related fields.
• Minimum 4 years of relevant experience in Customer Experience (CX), Customer Relations (CR), complaints management, service quality, or customer management, preferably in a service-driven environment.
• Comfortable working with multiple stakeholders and managing sensitive or escalated customer cases.
• Prior experience in a luxury or premium‑brand environment will be advantageous.

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: topaz@recruitexpress.com.sg
EA License No:99C4599

Responsibilities:

• Carry out routine maintenance and troubleshooting of chiller systems to ensure reliable operation and optimal efficiency.
• Deliver professional customer support by responding promptly to client queries and issues related to chiller operations and maintenance.
• Diagnose and rectify mechanical, electrical, and control system faults with effective corrective actions.
• Advise and educate clients on proper operating and maintenance practices to extend equipment lifespan.
• Prepare clear and detailed service reports, including work performed, findings, and improvement recommendations.
• Perform commissioning for new chiller installations, ensuring systems are correctly installed and operate according to specifications.
• Coordinate with clients, agents, and contractors to verify system performance and compliance with technical requirements.
• Build strong working relationships with contractors to promote teamwork and effective problem-solving.
• Share technical knowledge with contractors to enhance processes and overall service quality.
• Comply strictly with workplace safety regulations and procedures during all service activities.
• Conduct safety briefings to ensure all parties are aware of and adhere to safety responsibilities.
• Operate in various site environments, including outdoor and plant room settings.
• Perform field-based duties with regular travel to customer locations.
• Provide standby support and respond to chiller breakdowns when assigned.

Qualifications:

• Diploma or higher qualification in Engineering, preferably in Electrical or Mechanical disciplines.
• 3–5 years of hands-on experience in chiller maintenance, commissioning, or related HVAC roles.
• Certified in Building Construction Supervisors Safety Courses or equivalent safety training.
• Strong technical expertise in chiller systems, HVAC fundamentals, and electrical control systems.
• Demonstrated problem-solving ability with strong attention to detail.
• Effective communication and interpersonal skills to work well with clients and internal teams.
• Capable of working independently while managing time and priorities efficiently.
• Consistently meet maintenance schedules and ensure all tasks are completed on time.
• Proven ability to accurately diagnose and repair chiller system faults through systematic assessments.
• Maintain a high level of professionalism and technical competence in all customer engagements.
• Communicate clearly and promptly with customers on service progress, timelines, and updates.
• Provide clear explanations of work performed and practical recommendations for future maintenance.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

• Design, strategize, and implement a dynamic calendar of daily, weekly, and monthly activities and social outings tailored to resident's interests and needs.
• Oversee all operational logistics for seamless programme delivery, including venue setup, material preparation, and attendance tracking.
• Collaborate with external trainers, volunteers, and community partners to deliver specialized wellness sessions and workshops.
• Continuously evaluate programme effectiveness through surveys and feedback to ensure high quality and positive impact.
• Proactively recruit senior members and maintain accurate and up-to-date participant records.
• Build and nurture strong, trusting relationships with residents, their families, and community partners to foster a supportive environment.
• Liaise with corporations, volunteers, and agencies to enhance programme offerings and secure resources.
• Stay informed on community developments and integrate innovative measures to support ageing well.
• Conduct regular programme reviews and prepare detailed monthly reports for internal stakeholders and funders.
• Collect and analyze participant data and feedback to measure satisfaction, assess outcomes, and drive continuous improvement.
• Support the development of grant proposals and outcome reports to secure funding and demonstrate programme value.

Job Requirements

• Diploma/Degree in any discipline
• Min 2 year of relevant experience
• Able to work independently and collaboratively while managing multiple tasks and priorities effectively

Check out http://abercare.sg/jobs-vacancies/ for details.

Interested applicant please email your detailed resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

The Job:

• Manage customer feedback across its full lifecycle, ensuring timely responses, accurate tracking, and appropriate escalation.
• Serve as a key contact for complex or sensitive cases, working closely with relevant teams to drive coordinated resolutions and review customer communications for professionalism and brand consistency.
• Manage the Voice of Customer ecosystem, ensuring data accuracy, monitoring customer satisfaction metrics, and translating insights into performance improvement actions with relevant teams.
• Coordinate and manage customer board meetings with key stakeholders, preparing materials, tracking KPI performance and action plans, ensuring visibility and follow through.
• Represent the organization in customer care governance, ensuring alignment with regional standards, and acting as a key liaison on customer‑related matters

Requirement:

• Diploma or Degree in Business Administration, Communications, Service Management, Hospitality Management, Marketing, or related fields.
• Minimum4 years of relevant experience in Customer Experience (CX), Customer Relations (CR), complaints management, service quality, or customer management, preferably in a service-driven environment

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599

Senior Field Service Engineer 

• Working Location: 609935 (Jurong East)
• Working Days: Monday - Friday
• Working Hours: 8:30am - 5:15pm
• Salary range (Senior) : SGD 5,500 to SGD 7,500 monthly, 13th month, SGD 250 transport allowance

Basic Functions
We are looking for Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

• Standby support and emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

Job Description & Requirements

• Coordinate with PT and OT to conduct therapy activities and exercises
• To run activities for residents
• Assist with daily living activities for residents
• Assist with transfering of residents
• Setup equipment for therapy session
• Maintain cleaniness and safety of the area

Requirements:

• WSQ Certificate in Healthcare Support (Therapy Support), or NITEC in Community Care & Social Services
• Min 2 years experience in Rehab or Therapy
• Diploma / Degree in physiotherapy

Check out http://abercare.sg/jobs-vacancies/ for more details

Interested applicants may email your updated resume to career@abercare.sg

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504|

Job Scope:

• Assist with recruitments and employee life-cycle
• Provide advice and support to department managers on HR policies, procedures, employment law, and best practices.
• Assist in HR planning, manpower strategies, and workforce development.
• Support talent acquisition efforts (especially for social service/eldercare roles).
• Analyse HR data (e.g. turnover, staffing needs) to inform decisions.
• Contribute to HR projects such as digitalisation and career framework development.
• Coordinate HR-related board/subcommittee meetings and documentation.
• Support training needs analysis and L&D planning.
• Administer funded training programmes and capability-building initiatives.

Job Requirements:

• Diploma in HR management or equivalent
• 2 years relevant work experience
• have experience with Recruitment and Learning & Development
• Monday to Friday 9am to 6pm

Check out Aber Care website for more details.

Interested applicants may email your updated resume to career@abercare.sg.

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

About ASIS Technologies

As ASIS Technologies approaches its 30th-anniversary brand refresh, we are completely transforming how integrated security systems are maintained and supported. We are stepping away from legacy service models and aggressively pivoting toward mobile ecosystems, cloud infrastructure, and AI integration. We are looking fora technically sharp, modern Service Engineer to join our Singapore headquarters and deliver next-generation support to our enterprise clients.

The Role

This is not a traditional maintenance job. You will operate as an end-to-end Customer Specialist, serving as the definitive technical authority for your assigned accounts. You will bridge the gap between physical hardware and advanced software ecosystems. Instead of relying on outdated manuals and inefficient logging, you will be equipped with our cutting-edge mobile app as your single-point productivity tool, alongside AI-powered technical support systems to diagnose and resolve complex issues instantly.

What You Will Do

• Manage the complete customer service lifecycle from end to end, taking full ownership of integrated security system health.
• Troubleshoot and resolve intricate issues spanning both physical hardware (CCTV, controllers, wiring) and software environments (IP networking, cloud integration, server configuration).
• Utilize our proprietary, cutting-edge mobile application to streamline all on-site workflows, diagnostics, and reporting.
• Leverage AI-powered technical support tools to accelerate fault isolation and deliver rapid solutions to clients.
• Participate in a predictable rotational standby roster to provide critical system support and uphold strict service level agreements (SLAs).
• For senior candidates: Lead and mentor a team of technicians, overseeing complex site operations and driving service excellence.
  

Who We Are Looking For

• Engineering Foundation: A solid background in engineering is strictly required, with a strong preference for Electronics Engineering or a closely related field.
• Industry Expertise: Hands-on experience configuring and troubleshooting access control systems and CCTV infrastructure is highly advantageous.
• Modern Mindset: You are highly adaptable, comfortable moving away from legacy processes, and eager to adopt mobile-first workflows and AI diagnostic tools.
• Leadership (For Senior Position): Proven capability to guide a technical team, manage escalations, and handle high-pressure technical environments.

Compensation Structure

• A competitive base salary aligned with your engineering expertise and system knowledge.
• Comprehensive allowances for rotational standby duties.
• A lucrative monthly on-target bonus tied directly to your service efficiency, customer satisfaction, and successful end-to-end issue resolution.
  

Why Join ASIS Technologies?

You will not be stuck doing repetitive, stagnant maintenance. You will be upskilled on the latest in AI-integrated security software and mobile ecosystems. This is a ground-floor opportunity to elevate your technical career as we roll out our 30th-anniversary innovations.