Total 2,336 job vacancies in Bukit Mertajam

Key Highlights:

• Contract Duration: 1-year contract
• Working Hours: Mon-Thu: 8.30 – 6.00 | Fri: 8.30 – 5.30
• Work Location: Changi Airport Terminal
• Salary: Up to SGD 5,500

Key Responsibilities:

• Ensure timely completion of all maintenance activities and works.
• Manage and coordinate with key stakeholders, including tenants, contractors, and internal teams.
• Handle procurement processes works and general maintenance services.
• Supervise on-site works, including projects, repairs, and routine maintenance activities.
• Conduct regular indoor and outdoor site inspections to ensure compliance and operational standards.
• Support initiatives aimed at improving operational efficiency and workplace productivity.

Specific Requirements:

• Diploma or higher in Facilities Management, Engineering, or a related discipline.
• Minimum 2 years of relevant working experience in facilities or maintenance roles.
• Possess a valid Class 3A driving licence (compulsory).
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).

Only shortlisted candidates will be notified.

By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at https://bgc-group.com/notice-for-job-applicants.

BGC Group Pte Ltd (Outsourcing)

EA 05C3053

Job description:

We are looking for motivated individuals to join us as Financial Advisors. This full-time role is designed for individuals who are eager to learn, grow, and build a strong foundation in financial advisory. This career allows for flexibility without an income ceiling. If you are looking to be compensated for your merit, this is the place for you. You will receive structured training, mentorship, and hands-on exposure to holistic financial planning in a supportive team environment.

Key responsibilities

Financial Planning & Client Support

• Support the delivery of holistic financial planning solutions covering protection, wealth accumulation, and legacy planning
• Learn to conduct client fact-finding, needs analysis, and financial reviews under guidance
• Assist in preparing financial proposals and advisory documentation
• Build and maintain long-term client relationships through regular engagement

Business Development & Exposure

• Participate in client engagement activities, workshops, and events
• Learn client acquisition and relationship management through mentorship and team support
• Collaborate with marketing and operations teams on outreach initiatives

Training, Licensing & Professional Development

• Participate in structured training programmes and coaching sessions
• Prepare for and complete required licensing examinations (CMFAS / RES modules)
• Stay updated on product knowledge, regulatory requirements, and market developments

What You Will Gain

• Structured onboarding and training to build a strong foundation in financial advisory
• Mentorship and guidance from experienced wealth planners and leaders
• Exposure to both client-facing and backend functions within the financial services industry
• Professional development support for licensing and certifications
• Opportunities for career progression, specialisation, and leadership development
• Flexibility to plan and manage your own time while meeting professional responsibilities
• Performance-based income with no fixed income ceiling, rewarding effort and results
• A supportive team culture that encourages learning, growth, and ethical advisory practices

Requirements

• Diploma/A level equivalent
• Strong communication and interpersonal skills
• Willingness to learn, self-motivated, and open to coaching
• Comfortable engaging with people and building relationships
• Interest in financial planning, personal finance, and professional services
• Above 20, Local/Perm Resident

Company Overview

Rice Fields Pte Ltd is a reputed architectural material solution provider specializing in premium eco-friendly tiles for homes, institutions, and commercial projects. Located in Singapore, we serve elite architects and design firms with quality products and services.

Job Summary

Join Rice Fields as a Sales and Marketing Executive (Material Planner) to drive business growth by marketing premium architectural materials, managing customer relationships, and coordinating marketing campaigns with top design firms.

Responsibilities

• Market and promote the Company’s eco-friendly tile products to showroom visitors, customers’ offices, and via digital channels to increase sales
• Develop new business opportunities and grow existing customer accounts through proactive prospecting and relationship building
• Coordinate and facilitate marketing campaigns for new product launches to enhance brand visibility and customer engagement
• Maintain strong customer relationships by delivering excellent account servicing and timely responses to inquiries
• Prepare and provide product samples and pricing information promptly to support customer decision-making
• Negotiate terms, pricing, and product specifications effectively to close sales and ensure customer satisfaction
• Collect payments from customers in accordance with agreed terms to support company cash flow
• Work collaboratively within a 5-day work week including Saturdays, with Sundays and public holidays off

Preferred competencies and qualifications

• Demonstrated experience in account servicing to manage key customer relationships effectively
• Strong interpersonal and communication skills to engage customers and internal teams professionally
• Business savvy with a proactive approach to pursuing sales leads and achieving targets
• Keen eye for design and color to align product offerings with customer preferences
• Friendly and approachable demeanor to build rapport with diverse customer groups

Job Title: Admin (Purchasing) (D2)
Location: Tuas
Working Hours: Monday to Friday, 8:00am – 5:15pm
Salary: $3,000 – $3,200

Job Responsibilities:
* Prepare and process purchase orders
* Liaise with suppliers on quotations, pricing, and delivery schedules
* Monitor inventory levels and coordinate replenishment orders
* Follow up on purchase orders to ensure timely delivery
* Maintain accurate purchasing records and documentation
* Provide administrative support to the purchasing and operations team
* Perform other ad-hoc duties as assigned

Claudine is a French neo-brasserie by Chef Julien Royer, located on Dempsey Hill. Claudine presents an intimate side of French cuisine and genuine hospitality, inspired by the joys of home.

Claudine is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022 to 2025) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The Head Sommelier plays a crucial role in enhancing the guest experience, ensuring that each meal becomes an unforgettable journey with perfectly paired wines.

You'll be in charge of:

• Developing a strong and continuously evolving wine program that is financially sustainable and excites patrons of the restaurant
• Implementing strategies to maximize wine sales and cost efficiencies on both the restaurant and retail channels
• Executing best-in-class wine service, keeping in mind guests' personal tastes and price preference to generate individualized wine profiles for guests
• Advising guests on wine purchases, collection building and on wine-related lifestyle topics
• Managing wine & beverage purchasing, inventory, maintenance and reporting
• Fostering strong relationships with wine suppliers to obtain high quality products and pricing

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms
Should your application progress to the next stage, we will be in contact to arrange for an interview.

SFMS is looking for a passionate and dedicated English Teacher to join our dynamic academic team. If you are committed to nurturing young minds and delivering high-quality English language education, we invite you to be part of our community.

About the Role

Reporting to the Head of Department (Language), you will play a pivotal role in shaping students' communication skills, critical thinking and love for the English language across assigned year levels. Beyond the classroom, you will also contribute meaningfully to the holistic development of our students through pastoral care and co-curricular involvement.

Key Responsibilities

Curriculum & Lesson Planning

• Develop English lessons and Schemes of Work in alignment with the required syllabuses

• Design engaging, differentiated learning activities that cater to students of varying abilities, learning styles, and backgrounds

Teaching & Learning

• Deliver high-quality English instruction across assigned year levels, fostering an inclusive and academically rigorous classroom environment

• Apply a diverse range of pedagogical strategies to inspire and stimulate student learning

Assessment & Examination

• Set, vet, and invigilate tests and examinations

• Mark assignments and examination scripts with care and consistency

Student Progress & Reporting

• Monitor, assess, and document student progress in line with department and school policies

Pastoral, Co-Curricular & Committee Involvement

• Serve as a Care Teacher / Homeroom Teacher for an assigned class, acting as the first point of contact for students' academic, social, and emotional well-being

• Conduct regular homeroom sessions and maintain close communication with parents/guardians regarding student welfare and progress

• Foster a safe, supportive, and inclusive class environment where every student feels valued and heard

• Take on a co-curricular activity (CCA) as a teacher-in-charge or supporting facilitator, guiding students in developing interests and skills beyond the classroom

• Serve on school committees as assigned, contributing actively to school-wide initiatives and continuous improvement efforts

Administration & Communication

• Manage all administrative duties related to the teaching of English

• Build positive, professional relationships with students, parents/guardians, and colleagues

• Actively participate in department meetings, school events, and professional development activities

• Attend Parent-Teacher Meetings (approximately three times per year)

What We Are Looking For

Qualifications

• A minimum of a Bachelor's Degree in English Language, English Literature, or a related field

• A Postgraduate Diploma in Education (PGDE) from NIE is an advantage

Experience

• At least 3 years of relevant English teaching experience in a school setting

• Prior experience teaching one or more of the following is highly desirable:

1. Singapore Cambridge 'O' Level
2. International General Certificate of Secondary Education (IGCSE) – English as a Second Language
3. International English Language Testing System (IELTS)
4. Western Australian Certificate of Education – English as an Additional Language or Dialect (WACE EALD)

Skills & Attributes

• Proficient in educational technology tools and platforms to support teaching and assessment

• Meticulous, organised, and detail-oriented

• Strong interpersonal and communication skills

• A collaborative team player who thrives in a diverse school community

• Genuine care for student well-being and a commitment to holistic education

Purpose & Scope

The Sales Coordinator plays a key support role in sales administration and prebilling operations, ensuring accurate billing, effective customer coordination, and seamless service delivery. This role works closely with internal teams and customers to support revenue processes, maintain documentation integrity, and uphold service standards.

Key Responsibilities

• Perform prebilling activities, including ticket verification, matching physical tickets against IBMS records, and tagging sales orders to the correct customer accounts.
• Prepare and compile prebilling documentation and reports for billing, sales, and management review.
• Maintain proper filing and documentation in compliance with internal controls and audit requirements.
• Act as the primary point of contact for customer enquiries, providing timely, accurate, and professional responses.
• Prepare quotations and service agreements, and assist in tracking renewals and updating related documentation.
• Maintain and regularly update customer databases and service agreement records.
• Coordinate with internal stakeholders such as Operations, Finance, and Group Digital to resolve operational, credit, or system-related issues.
• Support telemarketing initiatives and lead prospecting activities as required.
• Provide coverage for prebilling duties during staff absences and carry out general administrative or ad-hoc tasks as assigned.

Key Skills, Attributes & Experience

• Diploma in Marketing, Business Management, or a related discipline.
• 3 to 5 years of relevant experience in sales support, customer service, prebilling, or an administrative role.
• Strong organisational skills with high attention to detail and the ability to manage multiple priorities and deadlines effectively.
• Good communication and interpersonal skills, with the ability to coordinate across teams and engage customers professionally.
• Proactive, self-motivated, and able to work independently while also being an effective team player.
• Proficient in Microsoft Office applications, particularly Word and Excel.
• Work Location: Bukit Merah

We are seeking an experienced and results-oriented Manager to oversee the daily operations, customer service, sales, and overall business performance of our domestic helper employment agency. The ideal candidate will be responsible for managing the retail office, supervising staff, coordinating helper placements, and ensuring excellent service delivery to employers and domestic workers.

Key Responsibilities

1. Business & Operations Management

• Manage the day-to-day operations of the employment agency
• Ensure smooth processing of domestic helper recruitment, placement, transfer, and deployment
• Oversee work permit, employment documentation, and administrative processes
• Ensure compliance with all relevant regulations and company policies
• Develop and improve operational procedures for efficiency and service quality

2. Sales & Customer Relationship Management

• Meet sales and placement targets set by management
• Handle customer inquiries and provide professional consultation to employers
• Recommend suitable domestic workers based on employers’ requirements
• Manage customer feedback, complaints, and service recovery
• Build long-term relationships with customers to encourage referrals and repeat business

3. Retail Office Management

• Oversee daily office operations and customer service activities
• Ensure the office is well-maintained, organized, and professionally presented
• Monitor appointment scheduling, customer follow-ups, and documentation
• Manage office supplies, equipment, and facilities

4. Staff Leadership & Development

• Supervise consultants, customer service officers, administrators, and support staff
• Conduct staff training and performance reviews
• Prepare work schedules and manpower planning
• Foster a positive, productive, and customer-focused work culture

5. Recruitment & Helper Management

• Coordinate with overseas recruitment partners and agencies
• Monitor helper arrivals, transfers, training, and deployment schedules
• Ensure proper matching between employers and domestic workers
• Support dispute resolution and replacement arrangements where necessary

6. Compliance & Regulatory Management

• Ensure compliance with Singapore employment agency regulations and procedures
• Maintain proper records and documentation
• Support audits, reporting, and licensing requirements
• Ensure confidentiality and professional handling of personal information

7. Reporting & Business Performance

• Prepare sales, placement, and operational performance reports
• Track KPIs and business targets
• Identify opportunities to improve revenue, efficiency, and customer satisfaction
• Assist management in business development and growth initiatives

Requirements

• Diploma or Degree in Business Administration, Management, Human Resources, or related field
• Experience in employment agency, manpower services, recruitment, or customer service management preferred
• Strong leadership, sales, and operational management skills
• Good communication and interpersonal abilities
• Knowledge of domestic helper recruitment processes is an advantage
• Familiarity with MOM employment agency regulations is preferred
• Proficient in Microsoft Office and basic business systems

Job Description

• To assist the Director of Revenue Management in directing & supervising the activities of the Reservation section.
• To manage, lead, direct and train the Reservations Sales Officers and Executives in the daily, weekly and monthly operational tasks which support the hotel sales and operational needs.
• To ensure maximum room utilization when monitoring room allotments
• To handle all correspondence promptly and prepare statistical data when required.
• Any other ad-hoc task as and when assigned by the Director of Revenue Management.

Requirements

• At least 2 years of prior experience
• Independent
• Good communications skills
• Able to work on shifts
• Prior experience with Opera is an added advantage

- MORE THAN 10 YEARS EXPERIENCE
- GOOD IN SINGAPORE LOCATIONS (ALL PLACES)
- CLASS 3, CLASS 4 AND CLASS 5
- ABLE TO DELIVER AND MOVE/CARRY HEAVY MACHINERIES AND EQUIPMENT
- GOOD IN PUNCTUALITY
- MUST BE SAFE AT WORK
- GOOD IN DRIVING SKILLS
- GOOD ATTITUDE AND DISCIPLINE

Job Description

We are seeking motivated and growth-oriented individuals to join us as Management Trainees within the financial services industry.

This structured programme is designed to provide exposure to client engagement, financial planning processes, business operations, and professional development. Through guided training and mentorship, you will gain practical experience and develop the skills required for long-term career progression.

Key Responsibilities

• Learn and understand financial planning and client service processes

• Support client engagement and relationship management activities

• Assist in reviewing and maintaining client information and documentation

• Participate in financial needs analysis and planning discussions under guidance

• Support business operations and administrative activities where required

• Attend training sessions, workshops, and professional development programmes

• Ensure all activities are conducted in accordance with regulatory and company guidelines

Requirements

• Singapore Citizen or Permanent Resident

• Minimum Diploma, A-Level, or Degree qualification in any discipline

• Strong communication and interpersonal skills

• Positive attitude and willingness to learn

• Self-motivated, responsible, and proactive

• Able to work independently and collaboratively within a team

What We Offer

• Structured onboarding and training programme

• Mentorship from experienced professionals

• Clear career development and progression opportunities

• Continuous professional development support

• Flexible working arrangements

• Exposure to client engagement, financial planning, and business operations

• Supportive and collaborative working environment

Preferred Traits

• Interest in financial services and professional consulting

• Strong sense of responsibility and adaptability

• Growth-oriented mindset and willingness to develop new skills

• Ability to build positive professional relationships

Job Title: Customer Service (ID3567)
Location: Changi
Working Hours: Monday to Fri 8:30am – 5:30pm, alternate Saturdays(wfh) 8:30am – 12:30pm
Salary up to: $3000

Job Description:
• Handle general administrative tasks such as preparing, sorting, scanning, and filing documents
• Reply to emails and perform necessary follow-ups
• Able to multi-task and manage multiple assignments efficiently
• Possess good knowledge and proficiency in Microsoft Office applications
• Work independently with minimal supervision and also collaborate well in a team
• Provide support in other ad-hoc and administrative duties as assigned

Join Our Growing Team!

Skylink Holdings Limited (SGX: XZB) is a leading provider of commercial vehicle leasing, hire-purchase financing, and engineering services in Singapore. Listed on the SGX Catalist Board on 17 September 2025, Skylink has built a strong reputation for reliability, innovation, and customer-focused solutions.

Established in 2017, Skylink is your trusted mobility partner, offering a complete range of services including vehicle retail, leasing, credit financing, and workshop servicing. Our mission is to deliver peace of mind and confidence through dependable and high-quality solutions.

We are proud to partner with respected brands such as Certis Cisco, ISS, UPS, Sheng Siong, and FairPrice, providing tailored vehicle and fleet solutions to both SMEs and multinational corporations. With a fleet of over 1,200 commercial vehicles, Skylink continues to drive excellence and innovation across the region.

At Skylink, our people are our greatest strength. We are committed to fostering a supportive and dynamic workplace where every employee can learn, grow, and thrive. Whether your passion lies in sales, marketing, operations, engineering, or customer service, you’ll find rewarding opportunities to develop your career and make an impact. Join our team and be part of a forward-thinking company that values commitment, collaboration, and growth.

Your journey starts here — with Skylink.

The Job

• Review and Process Loan Applications under Hire Purchase, Credit Loans and other loan products which involves meticulously reviewing loan applications, verifying information provided by applicants, and assessing their creditworthiness.
• You'll be responsible for preparing all necessary loan documentation accurately and in compliance with regulatory requirements under hire purchase act and company policies.
• Compliance with legal and regulatory requirements is paramount in the financial industry. You'll need to stay updated on relevant regulations and ensure all loan documentation meets these standards.
• In charge of document filling and data entry to ensure record accuracy in the Enterprise Resources Planner (ERP) and Customer Relationship Management (CRM) systems.
• Require to contact customers, vendors, suppliers and partners for issues pertaining to discrepancies, short fall or overdue payment, collection arrangements by using collecting techniques email, letter, phone call and WhatsApp.
• Responsible for minimizing defaults and bad debts cases for ongoing instalment plan.
• Monitor aging reports to update management in the status of difficult cases for liability or settlement issues.
• Engage close interactions, coordinating with inter-department and external customers to ensure smooth day to day operations.
• Ad-hoc duties assigned by supervisor.

Job Requirements

• Minimum qualification Diploma with 2 years’ experience in Hire Purchase in vehicle loan, other loan products and credit control experience.
• Strong in English, able to write, type and speak fluently.
• Similar experience in the automotive industry and credit/loan experience is an advantage
• Fast in response and able to work in a fast-paced environment
• A flexible, resilient mindset and can-do attitude
• Good interpersonal and communication skills

About the Role

The Marketing Manager will take full ownership of IDS Group’s integrated marketing function across three entities — IDS Clinic, IDS Aesthetics, and IDS Skincare. This is a mid to senior leadership role responsible for strategy, campaign execution, digital presence, CRM, agency management, and team development. The ideal candidate brings both strategic vision and hands-on execution ability, and thrives in a fast-paced, multi-brand environment.

Opening Hook

Are you a strategic marketing leader with a passion for aesthetics and beauty? IDS Group — Singapore’s leading multi-entity clinic, aesthetics, and skincare brand — is looking for a driven Marketing Manager to lead our growing team and elevate our brand across all channels.

Roles & Responsibilities

• Own and drive end-to-end integrated marketing strategies across IDS Clinic, IDS Aesthetics, and IDS Skincare.
• Lead a team of marketing executives and a CRM specialist to deliver impactful campaigns.
• Manage digital channels, including social media, EDM, SEO, influencer marketing, and e-commerce platforms.
• Build and maintain strong relationships with media, influencers, agencies, and external partners.
• Analyse performance data and translate insights into actionable marketing strategies.
• Collaborate with operations, sales, and clinic teams to ensure seamless campaign execution across all outlets.

What We Are Looking

• At least 5 years of marketing experience with a minimum of 2 years in a leadership role.
• Proven experience managing full-funnel digital marketing campaigns.
• Strong command of social media, CRM/EDM, SEO, and marketplace marketing.
• A natural people leader — able to motivate, coach, and develop a high-performing team.
• Commercially minded with a sharp eye for data and campaign ROI.
• Excellent communicator, confident in presenting to management and external stakeholders.
• Experience in medical aesthetics, beauty, or skincare is a significant bonus.

Why Join Us

• Be part of a fast-growing, multi-brand aesthetics and skincare group in Singapore.
• High-impact role with real ownership to shape the marketing direction of an established brand.
• Work closely with senior leadership and contribute directly to strategic business growth.
• Dynamic, collaborative team environment with exposure across clinic, aesthetics, and skincare verticals.
• Competitive remuneration package commensurate with experience.

At Shangri‑La Singapore, we are a heart‑warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, a tranquil and sincere working environment, work‑life balance, and recognition for your efforts.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, Shangri‑La Singapore is a sophisticated urban retreat for business and leisure travellers. Our 792 luxurious guestrooms and suites span across three distinct wings, including family‑themed rooms supported by dedicated family‑focused amenities.

We are looking for an Assistant Manager, F&B to join our team!

Job Responsibilities

• Assist in the end-to-end execution of seasonal retail campaigns, including planning, launch, and post-campaign review
• Coordinate timelines across departments (Culinary, Pastry, Marketing, Procurement) to ensure all milestones are met
• Track campaign progress, ensuring readiness of products, marketing materials, and stock availability
• Oversee daily operations of festive retail outlets, pop-ups, and booths, ensuring smooth processes and excellent service
• Manage order processing, payment handling, and ensure accurate and timely fulfilment of retail and bulk orders
• Monitor stock levels, coordinate replenishment, and support demand forecasting to minimise wastage and stockouts
• Coordinate logistics for packing, storage, and delivery while maintaining operational efficiency
• Support achievement of seasonal sales targets across all channels (in-store, online, corporate) and identify upselling opportunities
• Track daily sales performance and provide regular updates and insights to management
• Ensure product quality and consistency through close collaboration with Culinary and Pastry teams, including quality checks on packaging and presentation
• Deliver a seamless and premium customer experience, handling enquiries, feedback, and VIP or corporate requests professionally
• Supervise festive retail staff, including temporary hires and promoters; support rostering, training, and maintain a positive, high-performing team environment
• Maintain accurate records of sales, inventory, and orders, and support reporting, budgeting, and cost tracking for festive campaigns

Job Requirements

• Minimum 4–6 years of relevant experience in retail, hospitality, or F&B operations, with exposure to seasonal or festive retail campaigns (e.g. mooncakes, hampers, holiday gifting)
• Demonstrated ability to support the execution of retail strategies that drive sales performance, enhance customer experience, and ensure smooth day-to-day operations
• Good understanding of retail fundamentals, including merchandising, inventory control, order management, and basic financial awareness (sales tracking, cost control)
• Familiarity with e-commerce platforms and omnichannel retail operations, including online order processing and coordination with delivery partners
• Proven team supervision skills, with the ability to guide frontline staff, temporary hires, and promoters during peak festive periods
• Strong organisational and coordination abilities, with experience managing multiple tasks and stakeholders across departments (e.g. Culinary, Marketing, Procurement)
• Solid problem-solving and analytical skills to monitor sales performance, identify operational gaps, and support decision-making
• Ability to work effectively in a fast-paced, high-volume environment, particularly during peak festive seasons, while maintaining attention to detail and service standards
• High level of adaptability, resilience, and hands-on approach, with a willingness to work extended hours, weekends, and public holidays as required during campaign periods
• Strong command of spoken and written English is required. Proficiency in a second language such as mandarin is an advantage as the role involves regular interaction with Chinese‑speaking customers and corporate clients, as well as coordination with business counterparts who communicate primarily in Chinese. This is necessary to ensure accurate communication, effective service delivery, and smooth execution of festive retail operations.