Total 3,983 support analyst job vacancies in The Philippines

Our client is a global automotive components trading company. Due to their current expansion plans, they are looking for a Commercial Operations Analyst (Pricing & Quote Preparation) to join their team and support their high-performing regional operations. The company is located in the Central West area.

Job Responsibilities:

• Handle customer enquiries and support preparation of pricing estimates and quotations

• Coordinate with internal teams and external stakeholders to gather information required for quotation preparation

• Assist in reviewing pricing, ensuring accuracy and alignment with internal guidelines

• Liaise with customers, suppliers, and logistics partners to support coordination and operational alignment

• Assist in analysing customer demand, sales forecasts, and supply-related data for planning purposes

• Support budgeting activities, data analysis, and reporting for business planning purposes

• Prepare and support monthly reports and management reporting requirements

• Assist in shipment coordination and related operational arrangements when required

• Support documentation, data management, and administrative tasks related to commercial and planning activities

• Perform ad-hoc coordination tasks as required.

Requirements:

• Min Diploma in Supply Chain/Logistics/Business related studies or equivalent.

• Min 4 years’ relevant working experience in supply chain, logistics coordination, customer service, or trading operations.

• Proficient in Microsoft Office applications.

• Experience in quotation preparation or commercial support roles will be a plus but not mandatory.

• Familiarity with working with customers, suppliers, or logistics partners will be advantageous.

• Able to work independently, prioritize tasks, and manage multiple coordination activities simultaneously.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Requirements:

• Core Experience: Min 2 years of experience in Identity and Access Management (IAM) engineering or analysis within enterprise ICT environments.
• Platform Expertise: Hands-on experience with IAM/IGA tools (e.g., SailPoint, Saviynt, Okta) and Microsoft Entra ID (formerly Azure AD).
• Regulatory Knowledge: Familiarity with public sector cloud environments, GCC requirements, and data privacy laws (e.g., PDPA, GDPR) as they relate to identity.
• Protocols: Deep understanding of identity protocols including SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and SCIM.
• Directory Services: Strong proficiency in Active Directory (AD), LDAP, and Azure AD Connect.
• PAM Knowledge: Experience with Privileged Access Management (PAM) tools and managing "Just-In-Time" access is highly preferred.
• Automation: Experience using PowerShell, Bash, or Python for identity task automation and API integration.
• Infrastructure as Code: Experience managing identity configurations via Terraform or Bicep is an added advantage.
• Cloud Security: Familiarity with cloud-native security tools (AWS IAM, Azure Policy) and Zero Trust Architecture principles.
• Certifications: Professional certifications such as CIAM, CAMS, Microsoft Identity and Access Administrator (SC-300), Okta Certified Professional, or CISSP will be an added advantage.
• Soft Skills: Strong analytical skills for troubleshooting complex access issues and the ability to document technical identity workflows clearly.
• Education: Degree or Diploma in Computer Science, Cybersecurity, Information Technology, or related disciplines.

Job type- Permanent with Client

Responsibilities:

• Provide system enhancement support by following up progress with Head Office and Singapore, giving feedback, and supporting QA.
• Handle customer migration by making announcements, explaining data format requirements, and arranging penny tests.
• Manage interbank data exchange area migration by announcing to banks, clarifying data format requirements, and coordinating penny tests.
• Oversee overall task progress and resolve issues.
• Review To-Be plan documents in the project.
• Conduct Fit-Gap analysis.
• Define requirements from a Transaction Banking business perspective, summarize them, and provide feedback to the team.
• Arrange and lead internal and inter-departmental discussions with client departments.
• Collaborate with team members assigned to the project.

Requirements:

• Bachelor's degree in any related fields.
• Minimum with 5-8 years proven consulting or Business Analyst experience in a reputable or established consulting firm.
• Experience working and supporting client’s banking system projects is highly preferred.
• Experience as a Business Analyst or Consultant in banking, specifically in payments or transaction banking (cash management).
• Strong understanding of payment data formats such as MT101, MT103, pain.001, pacs.008, camt.053, camt.052, MT940, MT942.
• Strong consulting skills including logical thinking, issue resolution, communication, meeting facilitation, and documentation using Microsoft Excel and PowerPoint.
• Project management skills such as progress tracking, issue management, scope and change control, and vendor coordination.
• Motivation to study and quickly gain expertise in bank payment and Transaction Banking Cash areas as a Business Analyst is preferred.
• Good communication skill in both English and Japanese (Business-level proficiency as mandatory) to liaise with Japanese stakeholders and clients.
• High level of self-discipline, accountability, and motivation to learn the client’s business.
• Professional demeanor with the ability to proactively drive tasks and collaborate effectively with stakeholders.
• Experience in project management, including tracking progress, managing scope and issues, and vendor coordination is a plus.

Dear Applicant,

If you or someone you know isinterested, please send the CV directly to VeronicaE@evolutionjobs.sg (mostpreferred, as I may overlook some CVs due to the high volume).

Please note that visasponsorship is not available at this time.

JD

Key Responsibilities:

Youwill be part of PB platform delivery to ensure concise, coherent, consistentand quality delivery of the target business requirement.

• Responsible for the overall system analysis activities; ensures high quality deliverables and meeting project schedules.
• Address and resolve functional as well technical issues relating to the platform
• Ensure functional knowledge is propagated downward to the project technical and QA teams so that quality testing is conducted and followed through
• Support during testing phase of delivery to ensure the functional requirement is delivered as per FSD
• Engage with system vendors to ensure business requirements/functionalities are clear for delivery of FSD throughout the end-to-end project implementation phases

This position is based in Indonesia. Please apply only if you are located in or willing to relocate to Indonesia.

Key Responsibilities:

1. Business Translation & Communication: Use English as the working language to handle translation of business documents, emails, and meetings, ensuring accurate and smooth cross-departmental and cross-border communication.

2. Meeting & Administrative Support: Participate in business meetings, prepare meeting minutes, and assist in drafting business correspondence, notices, and daily administrative documents.

3. Scheduling & Travel Management: Manage and coordinate schedules of relevant stakeholders to ensure smooth execution of business activities and meetings.

4. Operational Support: Support the operations team in handling daily cross-border business matters and provide administrative assistance.

Requirements:

- Language Skills: Fluent in English (listening, speaking, reading, writing), capable of using English as a working language and handling business-level translation. Indonesian language is a plus.

- Education: Bachelor's degree or above. Majors in English, Translation, or Business-related fields preferred. Graduates from Guangdong University of Foreign Studies or Guangxi University for Nationalities are a plus.

- Soft Skills: Fast learner, strong communication and coordination skills, and able to work under pressure.

- Working Ability: Strong adaptability to business and industry context, detail-oriented, and excellent written communication and business writing skills.

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructure, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Job Description:

• Assist in operational and support activities including case management, troubleshooting and onsite engineering support.
• Coordinate and perform testing activities such as regression, load, performance, integration, and acceptance testing.
• Assist in configuring, maintaining and troubleshooting servers and workstations in production and test environments.
• Assist in maintaining software documentation. The documentation includes test plan, test procedures, test report, maintenance manual, and user manual.
• Assist in deployment of custom software.
• Manage and implement software change requests.
• Provide administration and support services for custom systems and software releases. Example system administration tasks include file access control, user administration and change management on production and test environments.

Job Requirements:

• At least 3 years’ experience in development of production software in C/C++.
• Knowledge in Object Oriented Programming, Secure Coding, .NET programming, Python/PowerShell scripting and/or UI programming is preferred.
• Familiar with source code version control tools such as GIT.
• Strong interest in software development and engineering.
• Possess initiative and willingness to learn.
• Good written and oral communication skills.
• Singaporeans only

Find out more:  https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

• Act as the primary owner and single point of contact for all Level 3 (L3) support issues.
• Record, track, and manage support incidents and vendor tickets through resolution.
• Maintain and manage the offshore support roster, including shift planning and assignments.
• Ensure adequate coverage during holidays, weekends (when applicable), and critical business periods.
• Liaise with product vendors for escalations, defect reporting, patch management, and related matters.
• Collaborate with onshore development teams to resolve bugs, configuration issues, and data corrections.
• Lead root-cause analysis sessions and drive the closure of preventive and corrective actions.
• Deliver timely and accurate updates during high-severity incidents.
• Work with system owners to assess technical impact and establish recovery timelines.
• Review code for hotfixes, updates, and technical implementations to ensure quality and compliance.
• Validate change documentation, including impact analyses, release procedures, and test evidence.
• Prepare change requests, risk assessments, and rollback strategies.
• Represent changes (bug fixes, hotfixes, configuration updates) at Change Advisory Board (CAB) meetings.
• Coordinate production deployment schedules and communications across multiple teams.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• At least 8 years of application support experience, with 2–5 years in a senior or leadership-level L3 support role—preferably within the banking or financial sector.
• Professional certifications such as PMP, PRINCE2, or ITIL are highly advantageous.
• Solid knowledge of incident management, problem resolution, and production support processes.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in Java development and SQL is required.
• Experience deploying and maintaining Java cloud-native applications in cloud environments is a plus.
• Familiarity with the Newgen BPM system is advantageous.
• Experience with container platforms such as Kubernetes or OpenShift is a plus.
• Understanding of key enterprise infrastructure concepts, including Load Balancers, Firewalls, API Gateways, High Availability, and Monitoring/Logging.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Key Responsibilities

• Expected to take accountability of assigned project scope of work and timelines.

• May work from limited or no documentation

• Perform tool build, integration, testing and troubleshooting to start-up new tools. 

• Perform Planning, communicating, and coordinating support plans between stakeholders

• Perform periodic diagnostic testing and necessary preventative maintenance to ensure tool productivity and quality performance. 

• Able to work with Clean Room Facilities stakeholders to specify tool facilities requirements to meet needs of the tool.

• Able to work with the facilities group to manage & troubleshoot any facilities related issues

• Applies diagnostic techniques and use of documentation and test equipment. Define & execute Qualification plans.

• Able to perform routine preventive maintenance within established timeframes.  

• Participate in projects to improve productivity, maintenance downtime, costs reduction and uptime improvement.

• Uses training and experience to identify process, software or hardware related system problems.

• Strives to perform BKM’s. Uses knowledge management systems.  Follows all IP guidelines.

• Assumes responsibility for complete customer satisfaction within work area

• Comply with all safety procedures and consistently demonstrates safety as a value

Requirements

• Prior Experience in ALD Process tools is preferred 

• Prior experience in Cleanroom Facilities VMB & Ampoule Set-up is preferred.

• Prior hands-on experiences in Wafer Fabrication Semiconductor tools

• Relevant education qualification in Engineering

• Ability to work with deadlines and with all levels of stakeholders

• Ability to work in cleanroom work environment

• Expected to work shifts and weekends (Rostered) 

Work Location

• Fusionopolis (One North)

Work Location                            : 6 Tampines Industrial Avenue 5 Singapore 528760
Work Day                                     : Monday to Friday (8.30am to 5.30pm)

Responsibilities:

·        To lead the quality improvements through working with all relevant department and supplier on the Kaizen activities.

·        To understand customer manufacturing quality requirement & align with the business agreement so as to work effectively with all suppliers to achieve KPI target for the line rejection.

·        Perform analysis on internal defects and drive improvements from relevant departments to achieve quality KPI.

·        To support Quality System Lead in ISO implementation for the company

·        To collaborate with internal team and provide support to Quality System Lead in all certifications requirement for the products as stated by customer

Requirement:

·        Degree/Diploma in Engineering with at least 3 years of relevant working experience in Manufacturing

·        Ability to work with the customer, HQ / factory, Peers / Subordinate, and Superiors

·        Strong problem-solving and interpersonal skills

·        Ability to work with minimal supervision

·        Able to handle customer complaint and work well with internal & external department to resolve quality issue

·        Able to provide constructive solution / advice to the team

·        Good knowledge in ISO management and customer audit

Compliance with RBA standards

• 5 Work Days Per Week
• Current Office Near to Kaki Bukit MRT
• Will Relocate to Tai Seng MRT in August 2026
• Medical Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

We are open to hire Senior Desktop Support Engineer / IT Support Specialist / Assistant IT Manager (Desktop & Infrastructure) - Depends on Years of Experience (1 Headcount Only)

End User Support & IT Operations

• Provide Level 1 and Level 2 technical support for end users, including troubleshooting hardware, software, network, email, and system-related issues.
• Install, configure, test, and maintain employee workstations, laptops, mobile devices, telephones, printers, projectors, access control devices, and other I! peripherals.
• Maintain IT asset inventory, software licenses, standard desktop images, and conduct regular asset audits.

Microsoft 365 & User Lifecycle Management

• Manage Microsoft 365 environment, including setup, configuration, administration, and ongoing maintenance.
• Support employee onboarding and offboarding activities by coordinating with HR on account creation, access provisioning, equipment preparation, email setup, and account deactivation.
• Manage and maintain corporate email systems, Teams, OneDrive, and other Microsoft collaboration platforms.

SharePoint, Intranet & Collaboration Platforms

• Manage and maintain the company's SharePoint environment, corporate intranet, shared folders, and departmental collaboration sites.
• Support business users in document management, access control, workflow configuration, and collaboration platform enhancements.
• Ensure proper governance, permissions management, and data organization across collaboration platforms.

Network & Infrastructure Administration

• Monitor, maintain, and troubleshoot office network infrastructure, including switches, routers, firewalls, wireless access points, VPN solutions, and server room equipment.
• Perform regular network health checks, identify performance bottlenecks, and ensure network availability, stability, and security.

Vendor Management & IT Procurement

• Liaise with external vendors, service providers, and telecommunications partners (e.g., Singtel) for IT infrastructure, internet connectivity, maintenance services, and project implementations.
• Coordinate procurement, deployment, and lifecycle management of laptops, IT hardware, software licenses,

IT Projects

• Participate in IT infrastructure projects, system upgrades, and office expansion or relocation initiatives.
• Coordinate relocation of IT equipment, network infrastructure, server room facilities, internet services, and end-user devices.

Systems Administration & Process Improvement

• Maintain the daily operation of business systems, including email, file sharing, collaboration tools, and authentication platforms.
• Develop, review, and maintain operational procedures, technical documentation, user guides, and disaster recovery plans.
• Serve as the administrator for WeCom (Corporate Communication Platforms) & others

Stakeholder Management & Reporting

• Work closely with HR, Finance, Operations, and business departments to understand IT requirements and deliver suitable technology solutions.

Others:

• Any ad-hoc duties required as assigned by the manager

Join Our Team!

Marketing & Client Services Assistant (Client Support & Admin)

We’re looking for a proactive and positive individual to join our dynamic team! If you enjoy supporting business operations, organizing workflows, and being part of marketing initiatives, this role offers a great opportunity to grow and contribute in a collaborative environment. Fresh graduates are welcome to apply – training will be provided.

What You’ll Do:

• Provide essential business support to Marketing and Client Services Managers
• Coordinate and manage administrative workflows to keep operations running smoothly
• Handle day-to-day administrative tasks such as documentation, scheduling, and internal coordination
• Assist with preparation and submission of commercial and government (GOV) tenders
• Work closely with team members across departments to support marketing activities
• Conduct customer follow-ups and maintain accurate, up-to-date records
• Track and update marketing reports to support decision-making
• Support the planning and execution of digital marketing campaigns
• Help improve internal processes and contribute ideas to enhance efficiency
• Take on a variety of meaningful tasks that keep each day engaging and rewarding

What We’re Looking For:

• Singapore Citizens and Permanent Residents only (NO quota available for foreign workers)
• Minimum Diploma or equivalent in any discipline
• Friendly, service-oriented, and a strong teamplayer
• Good communication and interpersonal skills
• Proficient in MS Office (Word, Excel, PowerPoint)
• Strong command of English (spoken and written)
• Organized, detail-oriented, and able to manage multiple tasks
• Positive attitude with a willingness to learn and grow

Why Join Us?

• Training and guidance provided to support your growth
• Supportive and collaborative team environment
• Exposure to both marketing and business operations
• Opportunity to develop administrative and workflow management skills
• A role where your contributions truly make an impact

Apply Now!

If you’re ready to take on a fulfilling role and grow with us, we’d love to hear from you. Please submit your CV with your current and expected salary via this JobsAD.

Immediate Vacancy:
Candidates who can start immediately or within a short notice period (less than1 month) are highly encouraged to apply.

Job Summary:

The Key Account Customer Sales Support is responsible for supporting end-to-end sales andservice processes for high-value key accounts. This role combines operational coordination, customer relationship management, and cross-functional collaboration to ensure seamless execution of logistics solutions. The incumbent will act as a bridge between sales, operations, and clients, driving customer satisfaction and supporting business growth while maintaining operational efficiency.

Key Responsibilities:

1. Strategic Sales Support & Solution Coordination

• Translate customer requirements into actionable sales support plans and service proposals in collaboration with solutions and operations teams.
• Develop standardized support frameworks for key accounts, ensuring alignment with company profitability and service goals.
• Collaborate with Sales, Product, and Operations teams to identify upsell and cross-sell opportunities for key accounts.
• Conduct feasibility assessments and cost-benefit analyses to support customer solution decisions.

2. Project Implementation &Cross-Functional Coordination

• Oversee the onboarding and implementation process for new key accounts, ensuring timelyand accurate setup of services.
• Coordinate with internal departments (IT, Warehousing, Transportation, Customs, etc.) toresolve customer-specific operational issues.
• Establish service review protocols, escalation procedures, and post-implementationfollow-ups to ensure client satisfaction.

3. Operational Support & Process Improvement

• Support the standardization of operational workflows for key accounts, embedding best practices in order management, shipment tracking, and exception handling.
• Participate in continuous improvement initiatives to reduce response times, improve service accuracy, and enhance account scalability.
• dentify manual or repetitive tasks in customer support processes and recommend automation or system enhancements.

4. Stakeholder & Client Relationship Management

• Act as the primary operational contact for key account customers, addressing inquiries,resolving issues, and managing expectations.
• Support contract and pricing negotiations by providing accurate operational data and service feasibility inputs.
• Manage day-to-day relationships with key accounts, serving as the escalation point for service or execution issues.

Requirements:

• Bachelor's Degree in Logistics, Supply Chain Management, Industrial Engineering, Business Administration, or a related field.
• 5+ years of experience in logistics, supply chain, contract logistics, freight forwarding, or customer sales support.
• Experience in key account management and customer implementation is highly preferred.
• Strong knowledge of warehousing, transportation, freight forwarding, customs, and supply chain operations.
• Ability to coordinate end-to-end logistics support and operational processes for key accounts.
• Strong analytical and problem-solving skills.
• Excellent project coordination and stakeholder management abilities.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Strong communication and presentation skills.
• Experience supporting regional or multinational key account customers.
• Experience in e-commerce, high-tech, healthcare, retail, or manufacturing supply chains is a plus.

Responsibilities

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

• Installation, re-installation, troubleshooting and reconfiguration of the standard processor, including but not limited to Intel, AMD, MAC based desktops, notebooks, printers, iPads, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs.

• Installation of Customer access and in-house applications. Facilitate assistance in Software Distribution services for Customer’s users.

• Perform data removal from hard disk by following Customer’s Hard disk disposal procedures (eg. scrubbing, degaussing, and documentation of disposal list).

• Manage 3rd party vendors - liaison for queries, escalation, problem determination and resolution, and MAC – move, add and change

• Provide MAC support (move, add and changes) for IT infrastructure services.

• Provide desktop software support to configure / troubleshoot Microsoft Office suite / in house application 

• Provide desktop support for BCP and BCP exercises.

• Printer Maintenance (Comprehensive includes Maintenance Kit)

Requirements

• Min 2.5 years of experience in administration and support of Desktop support.

• Good communication skills.

• Experience with End-users computing environment and desktop support workflow.

• Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)

• Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS

• Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.

Licence no: 12C6060

· Master's or Bachelor’s degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies) faculties.

·        Minimum 5 years of experience as a Calypso business analyst on Calypso back office.

· Experience with Calypso versions v14 to v17.

·        In-depth knowledge of Static Data, Workflows, scheduled tasks, Confirmations, settlements, messages / Swift messages, Positions, Accounting, corporate actions, filters, and reporting Framwork, Reconciliation features.

· Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.

· Experience with regulatory reporting HRF, NORIA, MMSR.

· Experience in interfacing Calypso with external systems.

· Hands-on experience in implementation projects.

·        AGILE track record.

· Experience in implementing NR scenarios.

Job Responsibilities

• Maintain and update payment-related websites.
• Upload documents, notices, and materials to payment websites when requested.
• Draft website content for approval by management/officers.
• Review and reconcile monthly SWIFT invoices against company records.
• Prepare and present invoice reconciliation reports.
• Monitor outstanding tasks and send reminders to relevant departments.
• Review membership categories of MEPS+ participants to ensure correct annual fee billing.
• Obtain banking license information from internal systems.
• Compare participant license types with MEPS+ membership categories.
• Prepare and submit reconciliation findings through the document management workflow system (DMS).
• Support day-to-day operational and administrative activities related to payment systems.

Requirements

• Degree in Business, Finance, Banking, Information Systems, or related fields.
• Strong attention to detail and accuracy in reviewing and reconciling data.
• Ability to prepare reports and present findings clearly.
• Proficient in Microsoft Office applications, especially Excel.
• Good written communication skills for drafting website content and reports.
• Experience in payment systems, banking operations, SWIFT, or financial services is an advantage.
• Familiarity with data reconciliation, invoice review, and workflow management systems is preferred.