Total 3,964 support analyst job vacancies in The Philippines

Location: Pasir Panjang

Working Hours: 8.30am to 5pm (Mon - Thurs), 8.30am to 4pm (Fri)

A. Cost Allocation & AP Coordination

• Ensure accurate cost coding for all crew salary components and related expenses.

• Coordinate with Finance (Accounts Payable) to ensure timely and accurate invoice posting.

• Clarify discrepancies between Crewing records and AP postings.

• Maintain accurate documentation for audit purposes and month-end closing.

B. Data Preparation& Cost Analysis

• Perform monthly actual vs budget variance analysis for crew-related costs across vessels.

• Identify cost overruns, abnormal trends and pro-actively flag issues to Fleet Crewing Manager.

• Assist in preparation of crew forecasts and budgets.

• Assist in preparing vessel summary reports for management review.

C. Payroll Processing(backup role)

• Assist the Payroll Officer in generating monthly crew payroll across assigned vessels.

• Verify crew home allotment instructions and payment requests.

• Check reimbursement claims and prepare submissions for processing.

• Ensure all payroll entries comply with SEA contract terms and are correctly entered into CFM.

D. Administrative & Support Responsibilities

• Maintain updated crew payroll files, allotment records and supporting documents.

• Work closely with Crewing Officers, manning agents, and Finance departments for required information.

• Participate in process improvements related to payroll and documentation workflows.

•Perform any additional duties assigned by the Fleet Crewing Manager.

Requirements

• Minimum Diploma or equivalent
• Experience in handling data analyst for department (micro level)
  

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Our client is a well-established international life insurer with over 125 years of presence in Singapore, operating as part of a globally recognised financial services group headquartered in North America. They offer a comprehensive suite of life insurance, health, retirement, and wealth management solutions serving individual, group, and high-net-worth client segments across Singapore.

The organisation is currently in an active phase of operational transformation, having recently invested in building a dedicated AI and automation capability to modernise its underwriting, policy servicing, and back-office operations. This creates a strong environment for SMEs who are keen to contribute to meaningful process re-engineering and system improvement initiatives rather than purely steady-state operations work.

Regulated by MAS, the business maintains a strong compliance and governance culture, and places significant emphasis on service excellence and continuous improvement across all operational functions.

New Business (Insurance Operations Business Analyst)

You will serve as the functional SME for New Business operations, supporting process re-engineering, system enhancements, and change management initiatives to drive operational efficiency across the end-to-end policy onboarding lifecycle.

• Serve as the operational SME for new business workflows spanning e-submission, underwriting support, document verification, risk assessment, and policy issuance across individual and group life products
• Map and design customer journeys across new business platforms and back-end systems; identify process gaps and recommend system enhancements to improve straight-through processing (STP) rates and issuance turnaround
• Gather and validate business requirements from distribution, underwriting, compliance, and IT teams; contribute to BRD sign-off, UAT planning and execution, and post-implementation review
• Support product development initiatives by defining system and process requirements for new product launches, performing impact analysis on existing workflows, and ensuring readiness for production rollout
• Ensure all process and system changes comply with regulatory requirements and internal risk controls; support internal and external audit activities
• Provide training and operational guidance to staff and distribution partners on new business rules, process changes, and system updates

Requirements:

• Minimum 5 years of insurance operations experience with hands-on knowledge of new business and policy issuance processes
• Familiarity with core policy administration systems; strong documentation and stakeholder engagement skills
• Able to onboard in July 2026

Job Responsibilities

1. Business Ownership (Core Requirement)

·       Take end-to-end responsibility for supply chain outcomes (cost, service, risk)

·       Think from a business owner perspective, not just task execution

·       Proactively identify gaps and drive improvements

·       Balance customer needs with operational and cost considerations

2. Problem-Solving & Structured Thinking

·       Breakdown complex supply chain issues into structured components

·       Identify root causes using data and logical thinking

·       Develop practical and scalable solutions

·       Make decisions based on data, not assumptions

3. Gemba & Operational Understanding

·       Understand actual operations through site observation (Gemba mindset)

·       Identify operational bottlenecks and inefficiencies

·       Connect real-world operations with system logic and data

·       Translate operational insights into improvement actions

4. AI & Digital Application Mindset (Critical)

·       Strong interest and passion in applying AI in real operations

·       Practical usage of AI or digital tools (e.g. automation, analytics, AI assistants)

·       Thinkin terms of automation, augmentation, and decision support

·       Curiosity to explore how AI can redesign workflows

5. Business & AI Capability (Core Concept)

·       Operate in both business domain (supply chain operations) and AI/digital application(tools, data, automation)

·       Bridge business requirements with AI capabilities

·       Translate operational problems into structured workflows or use cases

·       Use AI as a core tool to deliver outcomes

6. Communication & Stakeholder Management

·       Engage stakeholders effectively across functions and levels

·       Translate business needs into structured actions

·       Align different stakeholders toward common objectives

·       Communicate clearly in both operational and conceptual discussions

7. Learning Agility & Adaptability

·       Willingness to work in dynamic and evolving environments

·       Ability to learn and apply new tools quickly

·       Openness to change and new ways of working

·       Continuous improvement mindset

Job Requirements

·       8–15years of experience in supply chain operations (planning, logistics,procurement, warehouse, or regional operations)

·       Proven track record in driving operational improvements or transformation initiatives

·       Experience engaging stakeholders across functions and managing customer expectations

·       Demonstrated use of digital tools and/or AI in daily work

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL SINGAPORE Pte Ltd)

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Job Overview

We are seeking a Business Analyst with experience in the Food and Beverage domain to support business-critical systems and operational processes across outlets, central kitchens, supply chain, and corporate functions. This role works closely with operations, finance, and IT teams to translate business needs into practical system enhancements that improve efficiency, accuracy, and service delivery.

The ideal candidate understands F&B workflows, is comfortable working in fast-paced operational environments, and can balance requirements analysis with hands-on validation and delivery support.

Key Responsibilities

Business Analysis and Stakeholder Engagement

• Engage F&B operations, finance, and corporate stakeholders to gather and document business requirements
• Analyze end-to-end F&B processes including POS operations, inventory, procurement, sales reporting, and outlet workflows
• Translate business needs into clear functional specifications, user stories, and acceptance criteria

Systems and Operations Support

• Support F&B systems such as POS, inventory management, procurement, or back-office applications
• Work with IT and vendors to analyze issues, assess impact, and support resolution
• Validate system behavior and data accuracy to ensure alignment with operational requirements

Testing and Delivery

• Prepare test scenarios and support SIT and UAT activities
• Coordinate defect tracking, clarification, and resolution with development teams or vendors
• Support deployment readiness and post go-live stabilization for system changes

Documentation and Continuous Improvement

• Maintain clear documentation including process flows, requirements, and operational procedures
• Identify opportunities to streamline operations through system or process improvements
• Support standardization and best practices across outlets and corporate teams

Requirements

Experience and Skills

• Proven experience as a Business Analyst supporting enterprise or operational systems
• Prior exposure to the Food and Beverage, hospitality, retail, or multi-outlet environments
• Strong understanding of F&B operational processes such as sales, inventory, procurement, and reporting
• Experience working with POS or back-office systems is an advantage
• Familiarity with Agile or SDLC delivery methodologies

Professional Competencies

• Strong analytical and problem-solving skills with attention to operational detail
• Ability to communicate effectively with both business users and technical teams
• Comfortable operating in fast-paced, operationally driven environments
• Structured, delivery-focused mindset with strong ownership

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

We are looking for passionate and committed finance professionals who are keen to make an impact as healthcare finance leaders. In this role, you will have the opportunity to cover various spectrum of healthcare finance scope below, which will prepare you in becoming the next healthcare finance leader.

Job Responsibilities

• Institution Budget Planning, Forecasting and Reporting.

a. Prepares Institution’s annual budget and regular forecasts to Group for timely decision making.

b. Prepares financial reports and other financial information on a timely basis to assist management with timely intervention and decision making.

c. Support variance analysis for management review, e.g. actual performance versus budget and forecasts.

• Capital Investment

a. Support the Institution’s digital transformation projects through finance lens review.

b. Evaluate business cases and projects for risks and opportunities.

• Governance

a. Periodic reviews of Institution’s internal processes, systems, policies and procedures and put in recommendations to ensure business risks are minimised.

b. Multi-discipline/departments collaborations and initiatives to drive process improvements and controls.

• Stakeholder Management

c. Engage internal and external stakeholders to build collaborative relationships and ensure alignment with the strategic objectives of the Institution.

Requirement:

• Degree in Accountancy/profession accounting qualifications (e.g. Chartered Accountant) or degree in Business Administration (major in Accountancy or Finance) or equivalent with minimum 2-4 years of related working experience.

• Flexibility in resolving issues and addressing changing priorities.

• Strong team player with high level of integrity, responsibility and trustworthiness.

• Positive mindset for collaboration and strive for continuous improvement and optimization. Having a curious mind to challenge status quo and provide innovative solutions and different perspective.

• Ability to work well independently and able to multi-task.

• Excellent interpersonal, written and strong communication skills with positive, proactive and win-win attributes

• Knowledge in data analytics software, e.g. Tableau, PowerBI, will be advantageous.

If you are interested in exploring this roleor other current openings in the market, kindly email me at ashley.loo@recruitexpress.com.sg with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No.199601303W

Job Scope

• To monitor, manage and educate students serving in-house suspension.

• To monitor, manage and educate students under the reintegration programme.

• To monitor and manage students sent out from class for time-out, and to educate them through restorative processes and teachable moments.

• To conduct proactive patrolling within the school to monitor and engage at-risk students

• To implement targeted SEL Skill building modules with selected students during TSR and CCE periods.

• Crafting and producing SEL Skill building modules.

• Provide additional support for student management in high-needs classes and other school requirements.

Qualification

• Must come from a former uniformed service background (e.g., police, prison service).

• Should demonstrate a strong passion and disposition for working with at-risk students, along with a positive belief in their potential.

Contract duration:

• 29 June 2026 to 28 June 2027, or adjusted accordingly
• Option to extend: 29 June 2027 to 28 June 2028.

Working Arrangement:

• Monday to Friday: 8:00 am to 2:00 pm (subject to change by the School with prior notice)

• Minimum 4 hours engagement per day (subject to change by the School with prior notice)

• Working hours may vary depending on the school's operational needs and the number of students requiring intervention at any given time.

Location: Woodlands

Salary: $23 – $26 per hour (approx. $3,000 – $3,400/month)

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING

· Master's or Bachelor’s degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies) faculties.

·        Minimum 5 years of experience as a Calypso business analyst on Calypso back office.

· Experience with Calypso versions v14 to v17.

·        In-depth knowledge of Static Data, Workflows, scheduled tasks, Confirmations, settlements, messages / Swift messages, Positions, Accounting, corporate actions, filters, and reporting Framwork, Reconciliation features.

· Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.

· Experience with regulatory reporting HRF, NORIA, MMSR.

· Experience in interfacing Calypso with external systems.

· Hands-on experience in implementation projects.

·        AGILE track record.

· Experience in implementing NR scenarios.

Job Responsibilities

• Maintain and update payment-related websites.
• Upload documents, notices, and materials to payment websites when requested.
• Draft website content for approval by management/officers.
• Review and reconcile monthly SWIFT invoices against company records.
• Prepare and present invoice reconciliation reports.
• Monitor outstanding tasks and send reminders to relevant departments.
• Review membership categories of MEPS+ participants to ensure correct annual fee billing.
• Obtain banking license information from internal systems.
• Compare participant license types with MEPS+ membership categories.
• Prepare and submit reconciliation findings through the document management workflow system (DMS).
• Support day-to-day operational and administrative activities related to payment systems.

Requirements

• Degree in Business, Finance, Banking, Information Systems, or related fields.
• Strong attention to detail and accuracy in reviewing and reconciling data.
• Ability to prepare reports and present findings clearly.
• Proficient in Microsoft Office applications, especially Excel.
• Good written communication skills for drafting website content and reports.
• Experience in payment systems, banking operations, SWIFT, or financial services is an advantage.
• Familiarity with data reconciliation, invoice review, and workflow management systems is preferred.

• Elicit and document business requirements through stakeholder interviews, workshops, and analysis of existing specifications.
• Translate business needs into functional and non-functional specifications, user stories, or models like UML/BPMN for developers.
• Support solution design, testing (including UAT), and implementation by validating requirements against predefined scope.
• Manage changes to requirements throughout the project lifecycle, rigorously evaluating impacts on tender specifications before approval.
• Manage stakeholders actively to align expectations, specify requirements within the solution platform's capabilities, communicate progress, and prevent deviations from the tender-defined scope, minimizing scope creep.

Requirements:

• Must have experience in requirements engineering for Microsoft Dynamics CRM or similar.
• Must have more than 2 years of experience as a Business Analyst in IT/software projects, including requirement gathering and stakeholder management.
• Preferred: IIBA certifications (ECBA, CCBA, CBAP, or PMI-PBA).
• Preferred: Working experience in Government of Singapore projects.
• Preferred: Experience with data visualization tools (Power BI, Tableau) and scripting (Python/R).
• Preferred: Proficiency in technical skills like SQL, Excel, BPMN/UML modelling, and SDLC methodologies (Agile/Waterfall).

We are hiring a Business Analyst (80%) with Scrum Master responsibilities (20%) to support large-scale Singapore Government IT systems.

This is not a passive documentation role. We are looking for someone structured, decisive, and delivery-focused — able to operate confidently within strict governance, audit, and compliance environments.

Key Responsibilities

Business Analysis (Primary)

• Lead requirements gathering with business users, government officers, and vendors

• Produce BRD/FRD, user stories, process flows, interface specs

• Ensure traceability, governance compliance, and change control discipline

• Bridge business, technical, and SI/vendor teams

• Support SIT/UAT, integration, and production rollout

Scrum Master (Secondary)

• Facilitate Scrum ceremonies and ensure backlog readiness

• Drive sprint predictability and delivery discipline

• Remove impediments and highlight risks early

Requirements

• 5–8 years IT delivery experience

• 3+ years as Business Analyst in large-scale systems

• Experience in Singapore Government / Public Sector IT

• Strong Agile + SDLC (Waterfall/Hybrid) knowledge

• Experience with multi-vendor environments

• Hands-on Jira / Confluence / Azure DevOps

We are looking for a detail-oriented Payments Technical Analyst to support payment operations by investigating and resolving transaction discrepancies. The role involves analyzing transaction flows, reviewing backend system logs, performing root cause analysis, and working closely with internal teams to diagnose and resolve payment processing issues.

Responsibilities:

• Analyze backend application logs, transaction records and system-generated events to identify the root cause of payment and settlement issues.
• Perform root cause analysis on transaction issues and recommend corrective actions to prevent recurrence
• Investigate technical issues and support resolution of production incidents impacting payment processing.
• Monitor payment flows, operational dashboards, alerts, and system monitoring tools to identify exceptions, anomalies, and service disruptions.
• Liaise with internal teams (Operations, Technology, Compliance) and external stakeholders (banks, partners) to resolve issues promptly
• Ensure all investigations are completed within defined timelines and in line with service level agreements
• Maintain accurate records of investigations, resolutions, and audit trails
• Support reconciliation processes and ensure alignment between payment systems and records
• Escalate critical issues and risks in a timely manner to relevant stakeholders
• Ensure compliance with regulatory requirements, internal controls, and AML/CFT guidelines
• Participate in process improvement initiatives to enhance efficiency, accuracy, and control

Qualifications:

• Bachelor’s degree or diploma in Computer Science or a related field.
• 3–6 years of experience in payments, or settlement investigations, technical operations, production support, systems analysis, or a related function.
• Fresh graduates are welcome to apply.
• Ability to analyze application logs and troubleshoot transaction processing issues.
• Basic understanding of APIs, system integrations, databases, and transaction processing workflows.
• Familiarity with SQL or database querying for investigation and reconciliation purposes is advantageous.
• Exposure to production support, incident management, or technical troubleshooting environments is preferred.
• Strong communication skills and ability to work with cross-functional teams.

• Work closely with business users, operations, finance, technology, and other stakeholders to gather and analyze requirements.

• Understand banking business processes and map them effectively to SAP functional capabilities.
• Prepare and maintain business requirement documents, functional specifications, process flows, user stories, test scenarios, and other project documentation.
• Act as a bridge between business users and technical / SAP development teams.
• Support SAP functional configuration discussions, impact assessments, gap analysis, and solution validation.
• Coordinate with cross-functional teams to ensure timely delivery of project milestones.
• Perform around 20% project management activities, including planning, tracking, status reporting, risk / issue management, and stakeholder follow-ups.
• Take ownership of assigned deliverables and ensure completion within agreed timelines and quality standards.
• Support SIT, UAT, defect triage, user clarification, deployment, and post-implementation support.
• Ensure proper documentation, traceability, approvals, and governance throughout the project lifecycle.
• Proactively identify risks, dependencies, gaps, and improvement opportunities.
• Drive accountability across teams and ensure open items are followed through to closure.

Required Skills and Experience

• 6 to 9 years of experience as a SAP Functional BA / Functional Consultant / Business Analyst.
• Strong experience working in the Banking or Financial Services domain.
• Good understanding of SAP functional modules relevant to banking / finance operations.
• Experience in requirement gathering, functional documentation, process mapping, gap analysis, and solution validation.
• Exposure to project management activities such as status reporting, milestone tracking, risk and issue management.
• Strong stakeholder management and communication skills.
• Ability to work independently and take end-to-end ownership of assigned tasks.
• Experience working with Agile, Waterfall, or hybrid delivery models.
• Hands-on experience with tools such as Jira, Confluence, MS Project, Excel, PowerPoint, or similar tools.
• Strong analytical, problem-solving, and documentation skills.

Preferred Skills

• Experience in SAP Finance, Treasury, Payments, Loans, Trade Finance, Risk, Compliance, or Banking Operations.
• Prior experience working with banks or financial institutions on SAP implementation, enhancement, migration, or support projects.
• Knowledge of regulatory, finance, accounting, or operational processes in banking.
• Experience coordinating with offshore / onsite teams.
• Certification in SAP, Business Analysis, Agile, Scrum, or Project Management would be an advantage.

• Consolidate and summarize fuel consumption data across the entire fleet
• Support fuel saving initiatives and decarbonisation activities
• Conduct comprehensive analysis and reporting on fuel consumption and vessel performance
• Research and evaluate new vendors and emerging technologies for vessel modifications and efficiency upgrades
• Monitor the utilization for energy saving devices
• Maintain regular condition checks for D/G and Boilers to ensure optimal performance and early detection of abnormalities
• Conduct research and propose new technical solutions or vendors to enhance fleet efficiency.
• Support in any ad hoc tasks and projects as assigned

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Responsibilities

• Management reports and dashboards for leadership and governance (including ad hoc requests).

• Operational reporting with actionable insights.

• Governance dashboards and risk reduction plans.

• Compliance evidence (audit reports, remediation tracking, certification renewals).

• Security assessment reports and vulnerability test results.

• Lifecycle and obsolescence compliance validation.

• Procurement documentation and vendor performance tracking.

Requirements:

Core Skills & Competencies

• Operational Reporting: KPI design, data quality, dashboarding, storytelling with data.

• Risk & Controls: Control design/effectiveness, risk assessments, issue management.

• Audit Readiness: Evidence management, walkthroughs, remediation tracking, stakeholder coordination.

• Process Governance: SOP creation, standardization, continuous improvement.

• Vendor & Asset Management: Lifecycle planning, procurement coordination, third-party risk awareness.

• Stakeholder Management: Cross-functional orchestration, facilitation, conflict resolution.

• Tools: Power BI, Excel (advanced), Jira, SharePoint/Confluence.

Education:

• Bachelor’s degree in a relevant discipline (CS, IT, Info Systems, Cybersecurity, Engineering)

• Preferred: Enhanced Credentials: Industry-recognized certifications such as CISA, CISM, CISSP, etc)

[Summary]

 Support and grow the nickel trading business through execution of physical and derivatives trades, market analysis, and client relationship management. This role contributes to profitability, risk management, and business expansion in a dynamic trading environment.

[Job Role]

• Execute and support physical nickel and derivatives trades (hedging & position management)
• Assist in sourcing, pricing, and negotiating contracts
• Monitor market trends and identify trading opportunities
• Manage client and supplier relationships and support business development initiatives
• Oversee trade lifecycle, including documentation, shipment, and payments
• Monitor trading exposure and implement risk management strategies
• Prepare market updates, P&L, and internal reports
• Coordinate with internal teams and external counterparties for smooth execution

[Requirements]

• Bachelor’s degree in Business, Economics, Finance, or related field
• 3–5 years of experience in commodity trading (nickel or base metals preferred)
• Knowledge of derivatives/futures markets
• Experience with trading platforms and risk management tools
• Strong analytical, negotiation, and communication skills

We regret that only shortlisted candidates will be notified.

KINGFISHER RECRUITMENT (SINGAPORE) PTE. LTD.

https://www.kingfisherintl.com/

EA Reg. No.: R23114635 | EA License: 17C8713