Total 3,964 support analyst job vacancies in The Philippines

About Company:

Our client is a global provider of mechanical seals, sealing systems, and industrial components. Their core product lines include mechanical seals, bellows, cartridge seals, pump parts, industrial lubricants, and seismic isolation devices. They serve a wide range of industries.

Job Description:

- Data entry and database updates

- Document filing and record management

- General administrative support

- Logistics support

- Simple packing and preparation of products and materials

- Other ad-hoc administrative duties as assigned

Job Requirements:

- Basic computer literacy

- Proficiency in Microsoft Word and Excel

- Ability to perform accurate data entry

- Ability to follow instructions and work independently

- Previous administrative / data entry experience is a plus

- Detail-oriented and organized

- Team player with a positive attitude

- Able to commit to a short-term contract assignment

Compensation:

- Work Location: Pandan Loop

- Working Hours: 8:30 AM - 5:00 PM (Monday to Friday)

- Potential contract extension

- Actual transportation expenses will be reimbursed

Employer: Grace Orchard School
Grace Orchard School caters to students who have been diagnosed with MildIntellectual Disability (MID) and those with Mild Autism Spectrum Disorders(ASD). The school is specifically for students ranging from 7-18 years old whohave Intellectual Quotient (IQ) which falls within the range of 50-70. Theschool is a non profit organisation under the Presbyterian Community Services.We are looking for a resilient and motivated person who can be part of ourcorporate team to make a difference in the special education landscape.

Job Description
The Corporate Support Officer will report to the Manager (Admin and Finance) toprovide clerical and administrative support for the smooth and effectiveday-to-day operations of the school. You will be involved in various aspects ofthe school administration and operations such as frontline service,procurement, student affairs, as well as personnel matters.

Roles and Responsibilities:

• Assist with administrative and clerical duties including the management of the reception counter of the general office.
• Handle calls and enquiries, answer and/or transfer of phone calls and take down messages as required.
• Oversee and manage the key retrieval system.
• Attend to student’s needs at sick bay such as injuries and other safety/health-related matters.
• Facilitate & seek management’s approval for student’s early dismissal, update in Dismissal App.
• Update students’ class attendance for teachers who are not in school.
• Process students’ activity information and consent forms.
• Print circulars, letters, assessment papers and office memoranda.
• Prepare and verify correspondence and documents.
• Maintain and update a systematic filing system.
• Requisite, replenish and distribute stationery, first-aid and other supplies as required.
• Facilitate students’ annual dental & health check up with Health Promotion Board.
• Facilitate students’ photo taking for school smart cards, NRIC registration with ICA, National Service registration.
• Filing of students’ P-file.
• Process students’ School Smart Cards (SSC) and Developing Disability Register (DDR) card applications.
• Coordinate students’ booklists and uniforms.
• Schedule, prepare and set-up meetings, including buying refreshments for meetings.
• Perform other duties as assigned by the Administrative Manager or School Management.

Requirements:

• Minimum GCE 'O' levels or equivalent with competence in English and a second language.
• Good communication skills and the ability to work in a team, as well as independently.
• Relevant work experience in general administration, personnel, procurement, and training administration. Work experience in school administration will be favourable.
• Familiar with Microsoft Office applications and comfortable in using IT systems.

Job Overview

We are seeking an experienced Infrastructure Support Engineer to provide onsite support for enterprise IT infrastructure, ensuring the availability, security, and performance of network, server, storage, and security systems. The role involves daily operations, troubleshooting, maintenance, patch management, incident response, and vendor coordination in a production environment.

Key Responsibilities

Infrastructure Operations

• Monitor, maintain, and support network, server, storage, and security infrastructure.
• Perform health checks, preventive maintenance, and system monitoring activities.
• Support network devices including switches, routers, firewalls, VPNs, and related connectivity components.
• Assist in server administration, system recovery, hardware troubleshooting, and capacity monitoring.

Incident & Problem Management

• Investigate and resolve infrastructure incidents affecting service availability.
• Perform onsite troubleshooting and coordinate escalations with internal teams and vendors.
• Support service restoration activities within agreed response timelines.
• Participate in root cause analysis and issue resolution.

Change & Patch Management

• Execute approved infrastructure changes, upgrades, firmware updates, and patch deployments.
• Perform configuration backups, validation testing, and rollback procedures.
• Support vulnerability remediation and system hardening activities.

Documentation & Vendor Coordination

• Maintain infrastructure documentation, asset inventories, network diagrams, and operational records.
• Coordinate with hardware vendors, service providers, and project teams for troubleshooting and maintenance activities.
• Prepare operational reports and support audit and compliance requirements.

Requirements

Experience

• Diploma or Degree in Information Technology, Computer Engineering, or related discipline.
• Minimum 3 years of experience supporting enterprise IT infrastructure in a production environment.
• Experience in incident management, infrastructure operations, maintenance, and patch management.

Technical Skills

• Good understanding of TCP/IP, routing, switching, VLANs, DNS, DHCP, VPN, and firewall concepts.
• Experience supporting network devices, servers, and operating systems.
• Familiarity with Windows Server and/or Linux environments.
• Knowledge of infrastructure monitoring and troubleshooting tools.

Preferred Skills

• Experience with Cisco, Fortinet, Palo Alto, VMware, Dell, or HPE technologies.
• Exposure to storage systems, RAID, SNMP, Syslog, and infrastructure monitoring solutions.
• Experience supporting data centers, critical infrastructure, transportation, utilities, or industrial environments.

Other Requirements

• Willing to work onsite in Singapore.
• Able to support after-hours maintenance and emergency incidents when required.
• Strong problem-solving, communication, and stakeholder management skills.

Preferred Certifications

• CCNA
• Fortinet Associate / NSE
• ITIL Foundation
• VMware or equivalent infrastructure certifications

Responsibilities:

a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.

c) Duty Engineers on standby are to answer all incoming calls within 10 rings. In the event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.

d) Installation, re-installation, troubleshooting and reconfiguration of Bank’s standard processor (including but not limited to Intel, AMD, MAC) based desktops, notebooks, printers, iPads, scanners hardware components.

e) Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs.

f) Installation of Customer access and in-house applications. Facilitate assistance in Software Distribution services for Customer’s users.

g) Perform data removal from hard disk by following Customer’s Hard disk disposal procedures (eg. scrubbing, degaussing, and documentation of disposal list).

h) Manage (liaison for queries, escalation, problem determination and resolution, and MAC – move, add and change) 3rd party vendors.

i) Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.

j) Provide MAC (move, add and changes) for IT infrastructure services.

k) Provide desktop software support (to configure / troubleshoot Microsoft Office suite / in house application)

l) Provide desktop support for BCP and BCP exercises.

m) Printer Maintenance (Comprehensive includes Maintenance Kit)

- 1st level problem analysis and troubleshooting

- Repair and replacement of expandable mechanical parts (such as transfer & pickup rollers, swing blades, etc.).

1. Coordinate with the Vendor (warranty) and ensure that the printers are restored to working condition
2. Configuration and setup including print server
3. Yearly preventive maintenance

Requirements

a) Min 2.5 years of experience in administration and support of Desktop support.

b) Candidate needs to possess good communication skills.

c) Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow.

d) Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)

e) Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS

Get to Know the Team

The Integrity team is dedicated to safeguarding our users on Grab. We are building a centralized, unified Risk and Compliance technology platform using Grab's proven risk and compliance tech, GrabDefence. We use our datasets and advanced AI capabilities to address critical challenges, from ensuring safety and preventing fraud to achieving regulatory compliance. We are involved in the entire data lifecycle, including analyzing user behavior, identifying financial crime anomalies, and developing detection and prevention modules across user onboarding and transaction journeys.

Get to Know the Role

Reporting to the Senior Analytics Manager in the Integrity team, you will be a key analytics partner in operationalizing the Unified Risk Platform that manages risk across the Grab Ecosystem. You will conduct deep-dive analysis on user behaviors, product funnels, and transaction patterns to identify potential risks and new fraud typologies on our partner platforms. Your data-driven insights will directly guide the design of risk detection strategies, the optimization of shared AI/Machine Learning models, and the implementation of crucial risk controls to safeguard a diverse user base from multiple types of fraud and financial crime.

This role is based onsite in our Petaling Jaya office.

The Critical Tasks You Will Perform

• You will be the subject matter expert in using data to analyze fraud loss, business/product performance, and the effectiveness of risk controls across different Grab business verticals.
• You will lead the identification of new fraud and risk patterns, developing data-driven rules and strategies to address potential risks using advanced methods like Graph-Based Detection.
• You will conduct statistical analyses to ensure the accuracy and efficiency of detection systems, maintaining data and rule integrity.
• You will architect automated self-serve capabilities for stakeholders to monitor key risk metrics, attack patterns, and the efficiency of fraud/AML detection systems.
• You will collaborate with Grab business teams to support data extractions, audits, and compliance requirements, ensuring all necessary data is provided for assessments.
• You will conduct experiments to evaluate the effectiveness of risk controls and recommend improvements based on findings.

Key Accountabilities

• End-to-End Business Analyst Solution Ownership
• Own solution outcomes across the full lifecycle, including business analysis, solution design, delivery support, testing, implementation, and post-go-live validation.
• Maintain end-to-end requirements traceability, ensuring approved requirements are delivered as intended.
• Act as the functional authority for assigned initiatives, providing clarity, decision support, and issue resolution throughout delivery.
• Business Analysis & Regulatory Alignment
• Lead structured analysis of business needs, operational processes, and regulatory obligations.
• Translate complex business and compliance requirements into clear, complete, and testable functional and non-functional requirements, supported by high-quality, audit-ready documentation.
• Ensure solutions align with personal data protection, security, auditability, compliance, responsible gambling controls and regulatory reporting requirements.
• Facilitate stakeholder workshops and working sessions, independently or as part of a broader project team, to drive shared understanding and solution agreement.

COTS, Vendor & Tender Governance

• Contribute to tender / RFP preparation, development of evaluation criteria, and vendor assessment activities.
• Act as a key liaison with business users and vendors to ensure solutions meet contractual, regulatory, functional, and non-functional expectations.
• Delivery, Testing & Implementation Assurance
• Support Project Managers in scope control, risk mitigation, delivery readiness, and operational readiness.
• Ensure test strategies, test scenarios, and acceptance criteria comprehensively validate business, operational, and regulatory requirements.
• Actively participate in testing activities, including SIT, UAT, and ORT, and manage defect triage and resolution prioritisation.
• Support implementation, operational handover, and post-go-live validation to confirm solution effectiveness and compliance.

Required Qualifications
Experience & Profile

• Minimum 5+ years’ experience as an IT Business Analyst or equivalent.
• Proven experience working in regulated environments (e.g. gaming, financial services, government, or similar).
• Demonstrated involvement across business process analysis, solution selection, vendor engagement, tender processes, testing, and implementation.
• Experience within Casino, Integrated Resorts, Gaming, Hospitality, or E-commerce systems is advantageous.

Core Capabilities

• Advanced requirements engineering and documentation discipline.
• Solid understanding of SDLC methodologies (Agile, Waterfall, or hybrid).
• Effective stakeholder engagement across business, compliance, IT, and vendors.
• High attention to detail, resilience, and accountability in audit-heavy environments.
• Ability to work independently on assigned projects while collaborating effectively within multidisciplinary teams.

Certifications

• Certification of Capability in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP)
• Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO)

My client is looking for an incumbent with 1–2 years experience to support the Japan trading and sales activities from Singapore

Location: Singapore

Team: Japan Securities Settlements Operations

About the Team

The Japan Securities Settlements Operations team supports Tokyo-based trading and sales desks, ensuring seamless securities and cash exchanges. Though the business is Japan-focused, the team operates out of Singapore, offering a global perspective and collaborative culture.

The position involves ensuring timely transaction delivery, maintaining operational controls to mitigate operational risks.

• Daily functions include high volume and constant liaising with agent banks, brokers and counterparties throughout the Japan market hours via telephone and emails. Pre-matching and fail trade management abiding to strict market cut offs, report preparation and break resolution are also part of the scope.

As an Operations Analyst, you’ll play a key role in ensuring smooth and timely securities transactions. Your responsibilities will include:

• Managing high-volume trade settlements and ensuring timely delivery
• Liaising with agent banks, brokers, and counterparties during Japan market hours via phone and email
• Handling pre-matching, fail trade resolution, and strict market cut-off adherence
• Preparing reports and resolving trade breaks
• Maintaining robust operational controls to mitigate risk

What We’re Looking For

• 1–2 years of experience in operations, preferably in finance or securities settlements
• Strong analytical and problem-solving skills with sharp attention to detail
• Excellent communication and relationship-building abilities
• Self-starter with a collaborative mindset and ownership of tasks
• Ability to manage multiple priorities in a fast-paced environment
• This is a 6 month renewable contract

Preferred Qualifications

• Fluent in Japanese (spoken and written) – highly preferred but not mandatory
• Exposure to equity products or prior experience in settlements

• Consolidate and summarize fuel consumption data across the entire fleet
• Support fuel saving initiatives and decarbonisation activities
• Conduct comprehensive analysis and reporting on fuel consumption and vessel performance
• Research and evaluate new vendors and emerging technologies for vessel modifications and efficiency upgrades
• Monitor the utilization for energy saving devices
• Maintain regular condition checks for D/G and Boilers to ensure optimal performance and early detection of abnormalities
• Conduct research and propose new technical solutions or vendors to enhance fleet efficiency.
• Support in any ad hoc tasks and projects as assigned

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Role Summary

We are seeking an experienced and highly motivated Senior Business Analyst to join our banking transformation team. The successful candidate will act as a functional Business Analyst within project teams, focusing on wholesale banking credit origination and early credit warning initiatives. The role will also drive AI-enabled business transformation by identifying opportunities to leverage Artificial Intelligence (AI), ensuring successful implementation, governance, and realization of business value.

Key Responsibilities

Business & Functional Analysis

• Gather, analyze, and document business requirements for credit origination and early credit warning systems.
• Conduct detailed functional analysis and translate business requirements into clear functional specifications.
• Facilitate workshops, interviews, and discussions with business users and stakeholders.

AI & Digital Transformation

• Assess existing business processes and identify opportunities to leverage AI and advanced analytics.
• Work with business stakeholders and data science teams to define AI use cases and success criteria.
• Monitor AI initiative progress and ensure realization aligns with project objectives and business outcomes.

Data Analysis & Insights

• Perform exploratory data analysis to identify trends, anomalies, patterns, and business opportunities.
• Analyze large datasets to support business decision-making and process optimization.

Experience

• Minimum 8 years of experience in the banking and financial services industry.
• Strong experience working as a Business Analyst in banking transformation or digitalization projects.
• Proven experience in credit origination processes within wholesale banking environments.
• Experience working with AI, analytics, or data-driven initiatives is highly desirable.
• Hands-on experience throughout the Software Development Life Cycle (SDLC).

Technical Skills

• Good understanding of:Web-based applications and APIsDatabases and SQLData warehousing conceptsData visualization and reporting tools

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

https://www.linkedin.com/in/vijay-karanam-68462131/

Responsibilities:

• Manage product costing, standard cost updates, and inventory accounting activities to ensure accurate financial reporting.
• Analyze production and inventory variances, investigate discrepancies, and support cost control initiatives.
• Prepare monthly reports, KPI dashboards, forecasts, and operational analysis for management review.
• Partner with Production, Operations, and R&Dteams on inventory management, new product costing, and process improvements.
• Support month-end closing, inventory counts, BOM maintenance, audits, and other ad-hoc projects as assigned.

Requirements:

• Possess Degree in Finance/Accountancy
• Minimum 5 years of relevant experience
• Experience in manufacturing industry
• Excellent proficiency in PowerBI / MS Excel

Kindly email your resume in a comprehensive Word format to jacqueline.goh@talentvue.com.sg

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Jacqueline Goh

EA License Number: 22C1430

Registration Number: R1326664

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Microsystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Shape the Future with Us!At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.

Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.

Learn about the Danaher Business System which makes everything possible.

The Senior Supply Chain Analyst is responsible for ensuring timely and reliable material supply to Production while optimizing inventory performance and supplier delivery. This role plays a key part in driving supply chain stability, continuous improvement, and cross‑functional alignment within a low‑volume, high‑mix manufacturing environment.

This position reports to the Senior Purchasing Manager, is part of the Purchasing team, located in Singapore, and will be an on‑site role.

In this role, you will have the opportunity to:

• Ensure continuity of material supply to Production by proactively managing demand fluctuations, applying Kanban pull systems, and partnering with Planning, Order Fulfillment, and Manufacturing to balance assurance of supply with inventory optimization.

• Lead supplier performance management initiatives, including driving on‑time delivery improvements, maintaining agreed safety stock levels, conducting supplier audits, and collaborating with suppliers to address demand variability, open liabilities, and forecasting accuracy.

• Drive inventory performance and improvement by implementing strategies to achieve target inventory levels and turns, applying IMAG methodology at Gemba, analyzing root causes of stock‑outs, and deploying sustainable countermeasures.

• Execute and improve daily supply chain operations, including purchase order management through dynamic Kanban processes, timely communication of supply risks, upkeep of daily management boards, and resolution of blocked invoices and past‑due purchase orders.

• Champion continuous improvement using Lean principles, leading kaizen events, standardizing work processes, and ensuring compliance with Quality, Environment, Health & Safety requirements.

The essential requirements of the job include:

• Diploma or Degree in Supply Chain, Engineering, Business, or a related discipline.

• Multiple years of relevant experience in supply chain, purchasing, or manufacturing operations, with exposure to demand management, inventory control, and supplier coordination.

• Working knowledge of SAP or equivalent ERP systems for purchasing, material planning, and supplier data management.

• Hands‑on experience with Kanban systems and inventory management methodologies

• Proficiency in Microsoft Office tools, particularly Excel, for data analysis, reporting, and operational tracking.

It would be a plus if you also possess previous experience in:

• Application of Lean tools such as Kaizen, Daily Management Systems, or standard work deployment.

• Working in regulated manufacturing environments with Quality Management System (QMS) requirements.

• Working experience in a high‑mix low‑volume (HMLV) manufacturing environment.

Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

• Conduct user requirement analysis for the design, definition, development, implementation and enhancement of new or existing IT projects/systems.
• Liaise closely with business users, evaluate procedures and develop flow diagrams, use cases, as well as translating business functional requirements to technical requirements.
• Liaise closely with vendors in project implementation, integration, testing, application patches and upgrades.
• Be involved in various stages of the SDLC, and providing any application support, troubleshooting or liaison.
• Plan and coordinate end-user training for any IT system implementations or enhancements.

Requirements / Qualifications

• Bachelor's Degree in Information Systems, Computer Science, Computer Engineering or IT equivalent.
• Strong analytical and problem-solving skills as well as the ability to work independently.
• Meticulousness, Organized, Team player and as well as Good Articulation skills.

Please click "Apply Now" should you be interested to proceed with the job application.

Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

EAP Registration No: R1876670

About the Company

Premier financial organization focused on high-standard regulatory compliance and risk management.

About the Job

• Plausibility Verification: Critically evaluate the client’s Source of Wealth (SoW) narrative to ensure it is logical and consistent with their profile.

• Independent Corroboration: Cross-reference client declarations against third-party evidence, such as public registries, audited financial statements, and tax records.

• Risk Assessment: Focus on high-risk factors and material wealth components, ensuring all findings align with Enhanced Due Diligence (EDD) standards.

• Stakeholder Collaboration: Partner with Relationship Managers (RMs) and Front Office teams to clarify deficiencies in documentation and refine wealth write-ups.

• Audit Trail Management: Maintain meticulous records of the corroboration process, documenting the rationale for accepting or escalating specific wealth profiles.

• Continuous Monitoring: Support the ongoing review of client profiles, identifying material changes that may trigger a reassessment of risk levels.

Skills and Requirements

• Regulatory Expertise: In-depth understanding of AML/CFT frameworks (e.g., MAS guidelines, FATF standards) and SoW/SoF corroboration requirements.

• Analytical Mindset: Exceptional ability to synthesize complex financial data from multiple sources to detect inconsistencies or red flags.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

• 12 Month Contract with Global MNC
• Prestigious KYC / SOW Remediation Program
• Immediate Start can be Available and Preferred
• Source of Wealth investigation experience within a Banking environment is required.
• Salary to $7,000 per Month

Work you’ll do

Conduct client due diligence during onboarding and periodic reviews, ensuring compliance with AML/KYC obligations.

Validate and verify KYC information through comprehensive research and cross referencing internal and external databases.

Identify and escalate cases involving politically exposed persons and customers with medium to high AML risk.

Perform enhanced due diligence for customers with higher AML risk ratings, addressing complex compliance issues.

Conduct Source of Wealth review in accordance with regulatory and industry standards and advise on assessment and corroboration gaps; perform subsequent uplift to required standards.

Provide support to the Compliance function by handling ad hoc queries, evaluating sanctions alerts, and investigating transaction monitoring alerts for potential fraud.

Document the rationale for escalating or dismissing sanctions and transaction alerts, stay updated on AML regulations, and co-lead a team ensuring quality and efficiency.

Requirements

Undergraduate degree in a relevant field (e.g., accounting, law) and a professional certification is a plus.

5+ years of experience in KYC, SOW, AML, forensic accounting, fraud investigation, or related fields, ideally within consulting, financial, accounting, or legal institutions.

Basic understanding of KYC / AML regulations and money laundering schemes.

Experience providing financial crime consulting to various banking sectors and skills in analyzing, drafting, and presenting reports.

Strong team player with good communication, analytical, and report-writing skills, and a commitment to professional excellence

About the Role

We are seeking an experienced Business Analyst Lead to support strategic initiatives within Corporate & Investment Banking (CIB). The successful candidate will possess deep domain expertise across Transaction Banking, Trade Finance, Lending, Markets, and Financial Markets products, with the ability to drive business and operational transformation initiatives across the end-to-end product lifecycle.

This role requires a highly independent and self-driven individual who can engage stakeholders across front, middle, and back-office functions, identify root causes of business issues, and drive the implementation of operational frameworks and process improvements.

Key Responsibilities

• Lead business analysis activities across Corporate & Investment Banking initiatives.
• Engage stakeholders across Front Office, Middle Office, Operations, Risk, Compliance, Finance, and Technology teams to gather, analyse, and document business requirements.
• Develop a comprehensive understanding of end-to-end CIB product lifecycles, from client onboarding and prospecting through trade execution, settlement, servicing, billing, and reporting.
• Analyse complex business problems, identify root causes, and propose practical solutions to improve operational effectiveness.
• Drive business process improvements, governance frameworks, operating models, and control enhancements.
• Facilitate workshops, stakeholder discussions, and requirement gathering sessions across multiple business functions.
• Produce high-quality business requirements documents, process maps, gap analyses, impact assessments, and functional specifications.
• Support change management activities and ensure successful implementation of business initiatives.
• Collaborate with cross-functional teams to ensure alignment between business objectives and delivery outcomes.
• Act as a trusted advisor to senior stakeholders on CIB business processes and operational best practices.

Required Skills & Experience

• Bachelor's Degree in Business, Finance, Banking, Economics, Information Systems, or a related discipline.
• Minimum 15 years of Business Analysis experience within Corporate & Investment Banking.
• Strong domain expertise across:Transaction BankingTrade FinanceLendingMarkets / Financial MarketsCash ManagementCorporate Banking Operations
• Proven experience working across front-to-back office functions.
• Strong understanding of the complete CIB product lifecycle, including:Client onboarding and prospectingProduct setupTrade executionOperations processingSettlement and servicingBilling and revenue management
• Experience working with CIB platforms and processes, including Client Due Diligence (CDD), KYC, onboarding, and related operational workflows.
• Demonstrated ability to independently investigate issues, identify root causes, and drive resolution.
• Strong stakeholder management and communication skills with experience engaging senior business stakeholders.
• Experience leading operational transformation, process improvement, governance, and framework implementation initiatives.
• Ability to work independently with minimal supervision in a fast-paced banking environment.