Total 148 support analyst job vacancies in D26 Upper Thomson, Springleaf

Ops Support Executive (EUC / Desktop Support)

The Business Analytics Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Gathers operational data from various cross functional stakeholders to examine past business performance

• Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.

• Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies

• May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis

• Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings

• Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities

• Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications:

• 6-10 years of experience

• Experience as an Operations Research Analyst, Analytics Manager, Strategic Business Analyst or related position performing quantitative analytics supporting financial services

• Experience analyzing large datasets; applying mathematical, statistical and quantitative analysis techniques to perform complex analyses and data mining

Education:

• Bachelors/University degree, Master’s degree preferred

Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us!

The Application Analyst will be part of the Digital and Information Technology team to implement, maintain and support IT systems in use at Thomson Medical Centre. The IT systems primarily include Electronic Medical Record System and other clinical related management systems. He/She will work closely with hospital and clinical business stakeholders to ensure that IT systems meet the business operational needs.

RESPONSIBILITIES

• Work closely with business stakeholders to understand their business operation process and requirements

• Work with the team to propose appropriate IT solutions that can streamline and improve business operations

• Accountable, troubleshoot and resolve daily IT systems issues reported within SLA, working closely with vendors, key stakeholders and cross-functional team members

• Prepare and maintain IT Systems documentation such as functional specification, design specification, test specification, operation and user guide

• Manage, perform and support User Acceptance Testing

• Good conversational skills and ability to conduct end user training

• Work closely and support Reporting Officer in the procurement, acquisition and implementation of IT systems

• Covers duties of fellow colleagues in their absence

• Performs any other job-related duties as assigned

• Demonstrates a strong work ethic, embracing the demands of tight deadlines and high expectations

• Strives to meet project timelines and objectives with dedication and efficiency

REQUIREMENTS

• Degree in IT or equivalent
• Min 3 years of working experience as an application analyst role in healthcare
• Good knowledge in process and workflow mapping and analysis
• Involved in IT systems implementation, preferably EMR or other clinic related systems implementation
• Good skills in MS Office software such as MS Excel, MS Powerpoint and other job-related applications
• Proficient in written and spoken English

------

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Technical Support Engineer (BESS / Power Electronics / Renewable Energy)

Job Summary

We are seeking a hands-on, customer-focused Technical Support Engineer to deliver remote and on-site troubleshooting, aftersales service, and technical issue resolution for energy storage and power electronics products. Collaborate with customers and internal teams to enhance product performance and service quality.

Responsibilities

• Provide remote and on-site technical support for product installation, commissioning, and troubleshooting
• Diagnose and resolve customer-reported technical issues promptly and systematically
• Collaborate with Product, R&D, Quality, and Service teams to resolve escalated cases and close issues
• Prepare clear service reports, troubleshooting guides, FAQs, and technical documentation
• Share field feedback and service trends to support product improvement initiatives
• Conduct product and troubleshooting training for internal teams, partners, and customers as needed
• Track, document, and analyze recurring service issues to enhance response efficiency and customer experience
• Support service operations and field activities, including occasional site visits

Required competencies and certifications

• Diploma or Degree in Electrical Engineering, Electronics, Mechatronics, Renewable Energy, Power Engineering, Automation, or related disciplines
• 1 to 5 years of experience in technical support, field service, aftersales, troubleshooting, commissioning, or applications support
• Strong understanding of electrical systems, power electronics, control systems, and troubleshooting methodologies
• Ability to read technical drawings, manuals, and basic electrical documentation
• Proficient communication skills in English, both written and spoken, to effectively liaise with customers and internal teams
• Willingness to travel occasionally for on-site technical support

Preferred competencies and qualifications

• Experience supporting battery energy storage systems (BESS), solar systems, inverters, or related products
• Familiarity with CRM, ticketing, or service management tools
• Experience in technical training, service documentation, or customer support processes
• Mandarin speaking ability to facilitate coordination and support for Mandarin-speaking stakeholders

Why Join Us

· Opportunity to join a fast-growing company in the renewable energy and energy storage sector

· Exposure to regional and international technical support operations

· Opportunity to work on real technical issues and build expertise in BESS and power electronics

· Cross-functional exposure with Product, Service, Quality, and Engineering teams

This is a contract role, ending on 26 Apr 2027.

Our client, a global fintech MNC is seeking a Data Analyst to support and execute data-driven marketing/campaign strategies to generate customer demand and deliver high-quality leads to sales teams across the APAC region.

Responsibilities:

• Execute day-to-day campaign lead rollouts, including targeting, segmentation, and operational tasks.
• Develop and run SQL and Python scripts to process and analyze campaign data.
• Upload and maintain lead data for sales teams and refine targeting based on feedback.
• Collaborate weekly with sales and internal teams to improve targeting and expand the potential customer base.
• Support long-term planning for campaign automation and operational efficiency.
• Maintain accurate data records and contribute to reporting for campaign performance.

Requirements:

• 2 years of experience in B2B marketing analytics, lead generation, or demand management.
• Strong SQL, Python or R programming language skills.
• Experience with structured and unstructured databases, and platforms such as Salesforce, Teradata, BigQuery, or notebooks.
• Ability to work collaboratively within a matrixed environment.
• Bachelor’s degree in Computer Science, Information Technology, or a related field; advanced quantitative degrees or MBA will be a plus.

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas

• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users

• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement

• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality

• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems

• Ensure essential procedures are followed and help define operating standards and processes

• Serve as advisor or coach to new or lower level analysts

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience

• Experience in systems analysis and programming of software applications

• Experience in managing and implementing successful projects

• Working knowledge of consulting/project management techniques/methods

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

The primary purposes of this role are:

• Regional Finance control tower support in area of accounts receivables and e-invoicing
• Billing SOP enhancement and continuous training
• Process improvement / report generation
• Primary regional eBill production support
• Improvement projects engagement as required

Key Tasks:

A. Resolution / reduction of invoicing exceptions:

• Participate in weekly conference calls with Schenker countries and billing control tower
• Monitor countries’ invoice fallouts through weekly reports from pre-audit company, identify root cause and provide guidance on the resolution of billing exceptions
• Consolidate country feedback on exceptions / weekly SOAs if required
• Support countries with transmission failures in eBill
• Trouble-shoot technical issues with IT and recommend remedial action
• Raise change requests to IT to amend / modify existing erroneous mapping
• Conduct training / re-training on billing SOP and ensure compliance on country level
• Develop and document processes to better manage invoicing exceptions e.g. standardize exception reasons from countries etc.
• Generate internal reports for monitoring as well as to management on demand

B.   Billing accuracy and timeliness:

• Track and monitor timely billing and submission of e-invoices against customer’s set targets
• Generate internal reports to tally customer’s monthly / quarterly rating on billing accuracy and timeliness
• Participate in monthly / quarterly business reviews with customer or billing control tower

Competencies:

• Initiative and maturity to work independently
• Analytical, attention to details and process oriented
• Proficient in English both oral and written is preferred
• Excellent interpersonal communication skills
• Proficient in IT and Microsoft office applications especially excel.  Macros skills would be an advantage
• Ability to working under pressure and multi-task

Experiences & Qualification:

• Ability to co-ordinate with countries, monitor compliance and communicate clearly on regional initiatives.
• 3 to 5 years relevant experience in the logistics / freight industry with finance background is an added advantage.

[Job ID: 1489526]

Responsibilities:

• Maintain and update pricing structures for OEM products.
• Analyse large datasets including material cost, overhead allocation, and cost changes to assess impact on pricing and margins.
• Develop proposals and strategies to support target achievement.
• Prepare business reports, dashboards, and performance analyses for management review.
• Ensure accuracy of pricing data in relevant systems to support approvals, revisions, and sales activities.
• Coordinate with export and import partners on HS codes and ensure FTA compliance for eligible parts.
• Support FTA utilisation and duty optimisation as part of overall cost management.

Requirements:

• Candidates without relevant experience are welcomed to apply.
• Advanced Excel skills, including financial modelling, Power Query, and Power Pivot.
• Knowledge of digitalisation and automation of data processes
• 2–3 years of experience in costing, pricing, or commercial analysis is an added advantage.
• Experience collaborating with overseas distributors or regional operations is an added advantage.

To Apply, please kindly email your updated resume to cv_estheryip@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Yip Yan Wen, Esther

EA Personnel Reg. no.: R25152371

EA License no.: 07C5771

At Citi, we are a global financial services leader, empowering individuals, institutions, governments, and corporations with a broad range of financial products and services. Our Markets business is at the forefront of global finance, and our Markets Quantitative Analytics team drives innovation through sophisticated modeling and analytical solutions. This role is integral to our commitment to delivering cutting-edge financial strategies and solutions across the APAC region.

As a Vice President, Quant Analyst within our Markets Quantitative Analytics team in Singapore, you will play a pivotal role in supporting the APAC Local Markets rates trading desk. This is an exciting opportunity to leverage your quantitative expertise to directly impact trading strategies and market performance. You will be responsible for developing advanced pricing models and analytical tools, providing critical insights, and contributing to the evolution of our algorithmic trading capabilities, all while operating in a dynamic and fast-paced environment.

Primary Responsibilities of the role

• Develop and implement sophisticated pricing models and analytical tools specifically for APAC Local Markets linear rates products.

• Provide comprehensive quantitative analysis and insights to support the APAC Local Markets rates trading desk in Singapore.

• Design, develop, and maintain algorithmic trading strategies and their underlying infrastructure.

• Collaborate closely with traders, sales, technology teams, and other quantitative analysts to deliver integrated and robust solutions.

• Conduct rigorous testing, validation, and documentation of all developed models and tools to ensure accuracy and compliance.

• Stay abreast of market trends, regulatory changes, and advancements in quantitative finance to continuously enhance our analytical capabilities.

What we need from you

• Advanced degree (Master's or Ph.D.) in a quantitative field such as Financial Engineering, Mathematics, Physics, Computer Science, or a related discipline.

• Extensive experience (typically 5+ years) in quantitative analysis, model development, or algorithmic trading within a front-office trading environment, with a strong focus on rates products.

• Exceptional programming skills in languages such as Python, C++, or Java, including experience with relevant quantitative libraries and frameworks.

• Deep understanding of financial markets, particularly APAC Local Markets rates, linear products, and their associated derivatives.

• Proven experience with the full lifecycle of algorithmic trading systems, from strategy conception to implementation and performance optimization.

• Strong analytical, problem-solving, and communication skills, with the ability to convey complex quantitative concepts clearly to non-specialists.

What Citi can offer you

Joining Citi in Singapore means becoming part of a diverse and inclusive global team that values innovation and excellence. We are committed to fostering a culture where every employee can thrive. You will receive competitive compensation and a comprehensive benefits package designed to support your overall well-being. We offer extensive professional development opportunities, including continuous learning programs, mentorship, and career advancement paths, enabling you to build a fulfilling and impactful career. Our supportive work environment encourages collaboration, creativity, and the pursuit of ambitious goals, making Citi an ideal place to grow your expertise and contribute to groundbreaking financial solutions.

we are a wine & spirits distribution Centre, located at 11 Changi South Street 3 #04-01 Singapore 486122.
Working hours : 9am -6pm
Monday to Friday

Probationary pay $2000, confirmation period 3 months.

Duties:

* Managing document control, data entry, filing systems, and maintaining organized records for smooth office operations.

* Coordinating schedules, meetings, and correspondence while supporting logistics teams and management with day-to-day administrative tasks.

* Handling documentation related to GST, GIRO arrangements, and CPF coordination in compliance with statutory requirements.

* Supporting MOM-related administrative applications through preparation of documents, tracking submissions, and ensuring proper workflow coordination.

The Real Estate Investment Analyst will provide data-driven insights and strategic analysis across the entire property lifecycle, supporting acquisition, development, operational performance, and divestment decisions. Key responsibilities include (but not limited to):

• Acquisition Analysis: Evaluate potential investment opportunities through financial modeling, market research, and scenario analysis to support acquisition decisions.
• Development Feasibility: Conduct cost-benefit and risk assessments for development projects, analyzing construction timelines, budgets, and projected returns.
• Operational Performance: Monitor and analyze property performance metrics, including occupancy rates, rental yields, and operating expenses, to optimize asset value.
• Marketing Data Analytics: Assess marketing campaign effectiveness, lead conversion rates, and tenant engagement data to inform leasing strategies and revenue growth.
• Portfolio Optimization: Identify underperforming assets and recommend strategies for improvement or divestment based on market trends and financial performance.
• Lifecycle Reporting: Develop dashboards and reports that provide senior stakeholders with actionable insights across acquisition, development, operations, and sale phases.
• Market Intelligence: Research macroeconomic trends, competitor activities, and regulatory changes impacting real estate investments.
• Data Governance: Ensure accuracy, integrity, and accessibility of all data used for investment analysis and decision-making.

Skills & Requirements

• Bachelor’s degree in Business Analytics, Data Science, Economics, Finance or related field.
• Minimum 3 years’ experience in data analytics, business intelligence, or market research (preferably in asset-heavy or construction industries).
• Proficiency in Excel and other data visualization platforms.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and stakeholder engagement abilities.
• Growth mindset, adaptability, and high personal integrity.

Job Description

You will be a member of the Group Information Security Team responsible for initiating, implementing, and maintaining security products and solutions to support enterprise security. This position is seconded to Scoot.

Key Responsibilities include:

• Subject matter expert (SME) for the security systems owned by the Information Security Team.
• Ensure security systems are utilized to their maximum capabilities.
• Recommend and drive cybersecurity solutions and initiatives to improve the cybersecurity of the organization.
• Prepare RFQ and evaluation criteria. Proof of concept (POC) during product evaluation. Liaising with vendors to implement security solutions.
• Provide security consultancy, technical guidance, expertise, solutions, and education.
• Identify and assess cyber risks in the IT infrastructure environment.
• Keep up to date on emerging security threats and vulnerabilities on new platforms adopted by the SIA Group and propose mitigating controls.
• This is an individual contributor role. Deliver tasks with minimal supervision.
• Provide support for AUDIT initiatives. Liaise with Internal and External Auditors from the Cyber team.
• Provide AUDIT support for ISO 27001, PCI-DSS, and Cyber Security Maturity Assessment.
• Any relevant ad-hoc duties. Manage individual project priorities, deadlines, and deliverables.
• Strong communication skills.
• Coordinate and deploy SIA Group IT cybersecurity initiatives in Scoot.

Requirements

• Degree in IT or related field, with at least 4-6 years in information security, especially in the cybersecurity space.
• Professional security certifications (CISSP, GPEN, OSCP, CEH, CISA, CRISC, CISM etc) preferred.
• Experience with Governance, Risk and Compliance (GRC) activities.
• Familiar with ISO 27001, PCI-DSS, PDPA, and GDPR requirements.
• Experience in security technologies, practices, application/network/systems architecture and design, test tools and processes.
• Knowledge of cyber security threats, vulnerabilities, hacking, and exploit methods etc.
• Strong oral, written, presentation and interpersonal skills.
• Possess a positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.
• Able to work independently and in a team-oriented, collaborative environment.

Join us for a 12-week internship program on a voluneer basis to gain experience on working with teens and adults with autism and other disabilities.

Are you passionate about making a meaningful impact in the lives of young adults with autism? Join us as a Special Needs Support Intern and gain hands-on experience in a dynamic and supportive learning environment.

In this role, you will work closely with our lead trainer to support intervention sessions for young adults (16 years and above) on the autism spectrum. This is a unique opportunity to step into a purposeful role where every session makes a difference.

What You'll Do:

• Assist the main trainer in facilitating group sessions and activities
• Support students in tasks engagement and social interaction
• Observe and learn various evidence-based strategies used in intervention

What You'll Gain:

• Hands-on experience working with individuals on the autism spectrum
• Exposure to therapeutic and educational strategies used in real sessions
• Development of communication, empathy, and interpersonal skills
• Insight into careers in Psychology, Special Education, Therapy, and Social Work

Who We're Looking For:

• Individuals who are patient, compassionate, and open to learning
• Those with an interest in Psychology, Inclusive Education, Social Work, or related fields
• No prior experience required, just a heart to learn and contribute
• Males preferred, as majority of the students are males
• Flexible work days/hours can be discussed.

For more Info on our STEP-UP Adult Centre, check
https://www.olive-tree.sg