Total 142 support analyst job vacancies in D26 Upper Thomson, Springleaf

Experience

▪At least 8 years’ experience in Financial Planning & Analysis

▪Good understanding of Core Finance processes: Record to Report, Procure to Pay, Order to Cash, Reporting and Analysis

▪Ability to deal with complexity and to handle multiple tasks concurrently.

▪Proven track record in planning, strategizing and supporting Finance and/or Procurement.

▪A "hands on" proactive and self-driven attitude is required, who enjoys challenges and thrives in a fast changing and demanding environment.

▪Excellent oral and written communication skills, with ability to interact and influence senior management level.

The Finance Business Analyst will be:

•Developing and maintains productive and collaborative relationships with Stakeholders.

•Budgeting and performing budgeting analysis for the Tech department with inputs from Tech and Business Stake Holders.

•Participating in Service Review with Business Units in area of Tech finance.

•Driving and provides support in Cost Optimization.

•Serves as the bridge between Tech and Business Units as a “trusted advisor "on all Tech cost, recharges and procurement matters.

•Collaborates with Tech team leads to resolve operational and project issues related to Finance/Procurement activities.

•Management reporting for the Tech and Operations department.

•Policy and procedure development for the Tech business planning department.

Role Attributes

▪Effective written and verbal communication skills.

▪The person in this role needs to be able to work independently on semi ambiguous tasks with limited supervision.

▪Team player and ability to work closely with internal Tech teams and Business Units counterparts.

▪The person in this role must also have an inquisitive mind and want to constantly innovate and improves tech business planning processes.

Key Responsibilities

▪Maintain productive relationship with Business Units on Tech cost, recharges and procurement matters.

▪Work closely with Finance & tech business units to select automation tools and agree/coordinate system improvement initiatives to improve department efficiency.

▪Ensure tech department cost are recharged in transparent manner and as per the agreement with the respective subsidiaries.

▪Develop and enhance internal reporting capabilities to establish and monitor tech actual spend versus budget.

▪Develop & improve tech business planning processes.

▪Closely monitor and report insights into tech output based on expense trends versus forecast and identify areas of cost reductions and over

Requirements

Key Decisions within the Role

▪Continuously improve processes for efficiency and effectiveness.

▪Coordinate with all HOFs to develop annual budgets for BAU activities.

▪Provide meaningful analysis of actual to budgeted financial results.

Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us!

The Associate Application Analyst will be part of the Digital and Information Technology team to implement, maintain and support IT systems in use at Thomson Medical Centre.

The IT systems primarily include Electronic Medical Record System and other clinical related management systems.

He/She will work closely with hospital and clinical business stakeholders to ensure that IT systems meet the business operational needs.

RESPONSIBILITIES

·       Work closely with business stakeholders to understand their business operation process and requirements

·       Work with the team to propose appropriate IT solutions that can streamline and improve business operations

·       Provide 24x7 production support, and assist in troubleshoot and resolve daily IT systems issues reported within SLA, working closely with vendors, key stakeholders and cross-functional team members

·       Prepare and maintain IT Systems documentation such as functional specification, design specification, test specification, operation and user guide

·       Manage, perform and support User Acceptance Testing

·       Good conversational skills and ability to conduct end user training

·       Covers duties of fellow colleagues in their absence

·       Performs any other job-related duties as assigned

·       Demonstrates a strong work ethic, embracing the demands of tight deadlines and high expectations

·       Strives to meet project timelines and objectives with dedication and efficiency

REQUIREMENTS

·      Recognized Professional Certificate/Diploma/Advance/Higher/Graduate Diploma

·       Good knowledge in process and workflow mapping and analysis, and good troubleshooting skills

·       Prior experience in IT systems implementation, preferably EMR, clinic/lab/radiology related systems or onboarding to NEHR for clinical systems preferred

·       Good skills in MS Office software such as MS Excel, MS Powerpoint and other job-related applications

·       Prior experience in conducting training and providing onsite IT support to users will be beneficial

·       Proficient in written and spoken English      

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If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent)for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas

• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users

• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement

• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality

• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems

• Ensure essential procedures are followed and help define operating standards and processes

• Serve as advisor or coach to new or lower level analysts

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience

• Experience in systems analysis and programming of software applications

• Experience in managing and implementing successful projects

• Working knowledge of consulting/project management techniques/methods

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience

Responsibilities:

• Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas

• Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users

• Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement

• Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality

• Consult with users/clients and other technology groups on issues, recommend advanced programming solutions, and install and assist customer exposure systems

• Ensure essential procedures are followed and help define operating standards and processes

• Serve as advisor or coach to new or lower level analysts

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience

• Experience in systems analysis and programming of software applications

• Experience in managing and implementing successful projects

• Working knowledge of consulting/project management techniques/methods

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Education:

• Bachelor’s degree/University degree or equivalent experience

Location: Raffles Place
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Salary: Up to $7,000 (commensurate with experience)

Overview

We are looking for a hands-on Application Support Engineer (Level 2) to support and enhance the exchange’s core business systems. This role combines production support and development work, offering exposure to mission-critical platforms. You will troubleshoot issues, implement improvements, and collaborate with business users to deliver reliable and scalable solutions. 

Key Responsibilities

• Provide Level 2 application support for mission-critical exchange systems
• Monitor daily production systems and ensure operational stability
• Investigate, troubleshoot, and resolve application and system issues
• Perform root cause analysis and implement permanent fixes
• Work closely with business users to analyse requirements and propose solutions
• Design, develop, and implement system enhancements where required
• Support deployment activities and release management
• Collaborate with development teams across the full software development lifecycle
• Prepare technical documentation and operational procedures
• Participate in incident management and production support activities
• Assist in performance tuning and system optimisation

Requirements

• 2+ years of experience in software development or application support
• Experience with at least one programming language: Java, JavaScript, or Python
• Strong understanding of object-oriented programming concepts
• Experience with relational database design and SQL
• Knowledge of networking fundamentals (HTTP, TCP, UDP)
• Experience working in Linux/Unix environment
• Strong shell scripting skills preferred
• Exposure to full software development lifecycle in large-scale systems
• Open to shift work/ work on public holiday (when required) 

Preferred

• Experience in financial services / trading / exchange environment
• Experience supporting mission-critical production systems
• Familiarity with incident management and SLA-driven support
• Knowledge of system monitoring tools

To apply, please click on “Apply Now” or email your latest resume to dorothy@recruitlync.com / WhatsApp 85017683.

Ooi Shi Hui Dorothy R1762852)
Recruit Lync Pte Ltd (22C1000)

Responsibilities

1. Gather, analyze, and document business requirements for Workday integration solutions.
2. Collaborate with HR, Finance, and IT stakeholders to define integration needs and data flows.
3. Design and support Workday integrations using tools such as Studio, EIB, PECI, WECI, and RaaS.
4. Translate business requirements into functional and technical specifications for development teams.
5. Analyze existing integration frameworks and recommend enhancements for efficiency and scalability.
6. Ensure data accuracy, integrity, and compliance across all Workday integrations.
7. Manage end-to-end integration lifecycle, including design, build, testing, deployment, and support.
8. Conduct impact analysis for system changes, upgrades, and new integration requirements.
9. Coordinate with cross-functional teams to troubleshoot integration issues and ensure timely resolution.
10. Support UAT, documentation, and post-implementation reviews to ensure successful delivery.

Requirements

1. Bachelor’s degree in Information Systems, Computer Science, Business, or related field.
2. Minimum 6+ years of experience in Workday integrations, including at least 2 full-cycle deployments.
3. Proven expertise in Workday Integration tools: Studio, EIB, PECI, WECI, and RaaS.
4. Strong understanding of integration patterns, data flows, APIs, and downstream system dependencies.
5. Excellent analytical, stakeholder management, and communication skills.

Clarence Khoh
R1552376

1 year contract under employment agency payroll

Work Location: Changi Business Park

Salary range: up to $4500 (company do not provide bonus)

Core Responsibilities:

• Requirements Gathering & Analysis: Collaborate with stakeholders to understand business needs and translate them into clear, actionable technical requirements
• Documentation: Create and maintain comprehensive business requirements documents (BRDs), functional specifications, user stories, and process flows
• Stakeholder Engagement: Facilitate meetings to gather insights and ensure alignment between business and technical teams
• Solution Design Support: Work with technical teams to evaluate solution options and ensure proposed designs meet business objectives
• API Documentation: Develop and maintain detailed API documentation to support integration and development efforts
• Testing & Quality Assurance: Support User Acceptance Testing (UAT) by creating test cases, coordinating testing activities, and validating that solutions meet requirements
• Data Analysis: Leverage SQL to extract, analyse, and interpret data to support decision-making and validate requirements
• Change Management: Assist in managing requirement changes and assessing their impact on project scope, timeline, and resources
• Continuous Improvement: Identify opportunities to streamline processes and enhance project delivery

What we are looking for:

• Locals (Need to clear client security clearance and pre-employment check)
• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field
• 2–3 years of relevant experience in business analysis, technical analysis, or a related role
• Technical Foundation: Strong foundational knowledge in Java (no need coding) and SQL
• API Expertise: Experience in utilizing and developing API documentation
• Attention to Detail: Demonstrates meticulous attention to detail in all aspects of work
• Analytical Thinking: Strong aptitude for grasping complex ideas and translating them into practical solutions
• Communication: Excellent written and verbal communication skills to engage with diverse stakeholders
• Problem-Solving: Ability to identify issues, analyse root causes, and propose effective solutions
• Agile Methodologies: Experience working in Scrum or other Agile frameworks
• API Testing: Hands-on experience with API testing tools and methodologies

ES Recruitment Pte Ltd (09C4235)

Hong Chiew Guat (R1219860)

Key Responsibilities:

• Gather, analyze, and document business and functional requirements from stakeholders
• Work closely with business, technology, and operations teams to deliver banking solutions
• Translate business needs into clear functional specifications and user stories
• Participate in solution design for corporate banking and payments platforms
• Support UAT, SIT, and production rollout activities
• Ensure compliance with banking regulations and internal standards
• Collaborate with cross-functional teams for end-to-end delivery
• Identify process improvements and optimization opportunities

Requirements:

• Proven experience in Corporate Internet Banking or Payments domain
• Strong knowledge of payment systems (e.g., SWIFT, RTGS, NEFT, FAST, etc.)
• Excellent stakeholder management and communication skills
• Experience with Agile/Scrum methodologies
• Ability to work in a fast-paced, client-facing environment

Key Responsibilities:

• Gather, analyze, and document business and functional requirements from stakeholders

• Work closely with business, technology, and operations teams to deliver banking solutions

• Translate business needs into clear functional specifications and user stories

• Participate in solution design for corporate banking and payments platforms

• Support UAT, SIT, and production rollout activities

• Ensure compliance with banking regulations and internal standards

• Collaborate with cross-functional teams for end-to-end delivery

• Identify process improvements and optimization opportunities

Requirements:

• Proven experience in the corporate internet banking or Payments domain

• Strong knowledge of payment systems (e.g., SWIFT, RTGS, NEFT, FAST, etc.)

• Excellent stakeholder management and communication skills

• Experience with Agile/Scrum methodologies

• Ability to work in a fast-paced, client-facing environment

Key Responsibilities:

• Gather, analyze, and document business and functional requirements from stakeholders

• Work closely with business, technology, and operations teams to deliver banking solutions

• Translate business needs into clear functional specifications and user stories

• Participate in solution design for corporate banking and payments platforms

• Support UAT, SIT, and production rollout activities

• Ensure compliance with banking regulations and internal standards

• Collaborate with cross-functional teams for end-to-end delivery

• Identify process improvements and optimization opportunities

Requirements:

• Proven experience in Corporate Internet Banking or Payments domain

• Strong knowledge of payment systems (e.g., SWIFT, RTGS, NEFT, FAST, etc.)

• Excellent stakeholder management and communication skills

• Experience with Agile/Scrum methodologies

• Ability to work in a fast-paced, client-facing environment

Location: Raffles Place
Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
Salary: Up to $7,000 (commensurate with experience)

Overview

We are looking for a hands-on Application Support Engineer (Level 2) to support and enhance the exchange’s core business systems. This role combines production support and development work, offering exposure to mission-critical platforms. You will troubleshoot issues, implement improvements, and collaborate with business users to deliver reliable and scalable solutions. 

Key Responsibilities

• Provide Level 2 application support for mission-critical exchange systems
• Monitor daily production systems and ensure operational stability
• Investigate, troubleshoot, and resolve application and system issues
• Perform root cause analysis and implement permanent fixes
• Work closely with business users to analyse requirements and propose solutions
• Design, develop, and implement system enhancements where required
• Support deployment activities and release management
• Collaborate with development teams across the full software development lifecycle
• Prepare technical documentation and operational procedures
• Participate in incident management and production support activities
• Assist in performance tuning and system optimisation

Requirements

• 2+ years of experience in software development or application support
• Experience with at least one programming language: Java, JavaScript, or Python
• Strong understanding of object-oriented programming concepts
• Experience with relational database design and SQL
• Knowledge of networking fundamentals (HTTP, TCP, UDP)
• Experience working in Linux/Unix environment
• Strong shell scripting skills preferred
• Exposure to full software development lifecycle in large-scale systems
• Open to shift work/ work on public holiday (when required) 

Preferred

• Experience in financial services / trading / exchange environment
• Experience supporting mission-critical production systems
• Familiarity with incident management and SLA-driven support
• Knowledge of system monitoring tools

To apply, please click on “Apply Now” or email your latest resume to dorothy@recruitlync.com / WhatsApp 85017683.

Ooi Shi Hui Dorothy R1762852)
Recruit Lync Pte Ltd (22C1000)

Responsibilities

1. Lead end-to-end business analysis activities across large-scale, complex projects in Agile, product-centric environments.
2. Engage stakeholders to elicit, analyse, and validate business and system requirements through workshops, interviews, and prototyping sessions.
3. Translate business needs into clear functional and non-functional requirements, user stories, and acceptance criteria.
4. Drive discovery phases, including problem framing, solution ideation, and rapid prototyping to validate concepts.
5. Collaborate closely with Product Owners, Developers, QA teams, and UX designers to ensure alignment and successful delivery.
6. Develop and maintain documentation using BPMN, UML diagrams, and enterprise architecture frameworks.
7. Support implementation within Microsoft Azure environments, ensuring compliance with standards.
8. Apply advanced data analysis techniques to generate insights and support strategic decision-making.
9. Integrate AI tools and concepts into business processes and solution designs where relevant.
10. Champion Agile testing practices (TDD, BDD, exploratory testing, shift-left) and ensure quality is embedded throughout the development lifecycle.

Requirements

1. Minimum 7 years of experience as a Business Analyst, preferably in Agile and product-driven environments.
2. Proven experience working with Microsoft Azure platforms.
3. Strong expertise in requirements elicitation, documentation, and management for large-scale systems.
4. Proficiency in BPMN, UML, enterprise architecture frameworks, and strong analytical/problem-solving skills.
5. Experience in data analysis, Agile testing methodologies (TDD, BDD), and working knowledge of AI tools and concepts.

Clarence Khoh
R1552376

Job Summary

We’re looking for a Senior Support Analyst to join our Global Support Team, supporting key applications across Corporate Services, IT Security, Human Resources, and other cross-functional domains.

Mandatory Skill-set

• Must have minimum 6 years of experience in application support or development roles;
• Strong technical foundation with hands-on exposure to application servers, and a good understanding of production environments and deployment pipelines;
• Working knowledge of database scripting and familiarity with scripting or programming languages;
• Experience in Corporate IT, IT Security, or other cross-functional domains;
• Excellent communication and presentation skills, with the ability to simplify technical concepts for non-technical users;
• Strong analytical thinking with a logical approach to problem-solving;
• ITIL certification is a must.

Desired Skill-set

• Cybersecurity certification is a plus;
• Proactive and adaptable team player with strong organizational skills, cultural awareness, and the ability to take initiative in dynamic environments.

Responsibilities

• Deliver L1 and L2 support for a wide range of enterprise applications across Corporate Services, IT Security, HR, and other shared functions;
• Mentor team members and ensure adherence to operational standards and best practices;
• Engage with users across multiple channels, ensuring timely and professional support;
• Take ownership of incidents, service requests, and problem resolution, with clear and structured documentation in JIRA;
• Work closely with cross-functional teams to drive quick and effective issue resolution;
• Act as a bridge between users, project teams, and infrastructure to ensure smooth request handling;
• Proactively monitor application health and perform readiness checks before business hours;
• Drive follow-ups and provide regular updates on critical or escalated issues;
• Flexible to work in rotational shifts, including on-call support, weekends, and public holidays.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

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