Total 148 support analyst job vacancies in D26 Springleaf, Upper Thomson

Job Summary

We are looking for a Business Analyst with a keen interest in business processes and process re-engineering. The ideal candidate will be a part of IT Applications team to support the in-house applications.

Mandatory Skill-set

• Degree in Business Administration, Business Analytics, Information Technology, Computer Science;
• Must have 5 years of experience in a Business Analyst role in delivering and supporting IT applications;
• Must have experience in gathering requirements, performing gap analysis, and preparing documentation;
• Demonstrated understanding of business needs with a strong interest in business process analysis and re-engineering; 
• Foundational knowledge of SQL, including the ability to write and understand queries;
• Exceptional verbal and written communication skills for effective collaboration with stakeholders;
• Strong problem-solving abilities and the capacity to develop innovative solutions. 

Desired Skill-set

• CBAP (Certified Business Analysis Professional) certified.

Responsibilities

• Responsible for working with business users/product owners to gather business requirements, supporting multiple applications systems and platforms;
• Translate business needs to ensure that developers and business users have a common consent;
• Articulate business requirements and translate them into functional and technical specifications;
• Create and execute testing plans and coordinate User Acceptance Test (UAT);
• Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
• Proficient in concurrently supporting multiple application systems and platforms;
• Adhere to the organization and project standards & guidelines.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

St Joseph’s Institution International is a Catholic and Lasallian school that provides a quality international education to a diverse student body, rooted in the community of Singapore. We are seeking a proactive and enthusiastic team player with strong people skills and cultural sensitivity to join us as:

Application Support Specialist

Overview

To serve as a technical and administrative anchor for the school’s digital ecosystem. The Application Specialist ensures the stability and evolution of academic and administrative platforms through level 1 support, rigorous project testing, and disciplined operational management. By bridging the gap between technical complexity and user needs, this role ensures that the institution’s software investments are fiscally managed, accurately documented, and seamlessly integrated to support the mission of teaching and learning.

General responsibilities and duties

• Serve as the first-line support for academic and administrative software, providing high-quality technical assistance to faculty, staff, and parents.
• Manage the full lifecycle of support tickets, ensuring all user inquiries are addressed with speed, accuracy, and a high degree of customer service.
• Diagnose and resolve technical friction points within Student Information Systems (SIS), Learning Management Systems (LMS), internal platforms, and cross-system integrations.
• Facilitate the seamless escalation of high-complexity issues to the application manager or external technical teams while maintaining ownership of the user experience and communication.
• Assist in the successful launch and enhancement of new systems and reporting tools through technical configuration and environment setup.
• Act as a key bridge between the support team, Project Managers (PMs), and application stakeholders to ensure requirements are met.
• Coordinate User Acceptance Testing (UAT) cycles, and produce high-quality documentation for new deployments.
• Actively participate in the continuous improvement lifecycle, identifying opportunities to refine digital workflows for both staff and students.
• Oversee the end-to-end procurement workflow by preparing and submitting Purchase Requisitions (PR) for software licenses and application-specific needs.
• Conduct monthly audits and budget reconciliations to ensure all application-related expenses are accurate, optimized, and compliant.
• Develop and maintain a robust technical library, encompassing system configurations, internal process flows, and vendor coordination logs.
• Act as a point of contact for vendor support, ensuring that service-level agreements are met and system documentation remains current.
• Provide versatile administrative support to the IT department, contributing to broader team initiatives and ad-hoc office projects as required.

Requirements:

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related technical discipline (e.g., Information Systems, Software Engineering).
• Hands-on experience in application support or systems administration 
• Understanding of structured ticket management and service lifecycles
• Foundational certification in SQL or Tableau/Looker Studio datavisualization.
• Previous experience working within an educational setting or an organization with complex user-facing applications is a distinct advantage.
• Prior experience with relational databases (SQL) and cloud-based productivity suites Google Workspace.
• Demonstrated ability to perform data queries and basic data base administration using MS SQL or SQL.
• Proven experience in managing Google Workspace administration and a functional understanding of Active Directory (AD) and Single Sign-On(SSO) protocols.
• Hands-on exposure to (or a strong aptitude for) datavisualization tools such as Looker Studio and big-data platforms like BigQuery.
• Familiarity with AppSheet (or similar low-code platforms) and aconceptual understanding of the .NET framework for troubleshooting purposes.
• Strong ability to analyze complex organizational workflows and translate them into technical application requirements.
• A methodical approach to root-cause analysis and the ability to solve complex system discrepancies under pressure.
• Exceptional verbal and written communication skills, with theability to bridge the gap between technical teams and non-technicalstakeholders (teachers, parents, and staff).
• A self-starter mindset with the agility to learn and implementemerging educational technologies in a fast-paced environment.
• Ability to work effectively within a cross-functional project team while maintaining the discipline to manage independent tasks and deadlines.
• A dedicated "user-first" mentality focused on providing empathetic support and optimizing the end-user journey.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to his classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Please visit our website at https://www.sji-international.com.sg/about/careers for more details.

Interested parties please apply via mycareersfuture or JobStreet.

Only Singaporeans need apply.

We regret that only shortlisted candidates will be notified.

Company Overview

AAR is an independent provider of aviation services to commercial and government customers in over 100 countries. We deliver aftermarket expertise and award-winning solutions that help customers improve efficiency, reduce costs, and maintain high quality, service, and safety.

Job Summary

Support sales growth within the existing client base by collaborating with Regional Sales Managers, managing customer inquiries, and coordinating with internal teams to ensure timely order processing and issue resolution.

Responsibilities

• Supports sales growth within the existing client base.
• Working closely with Regional Sales Managers to achieve monthly and quarterly sales target.
• Provide timely updates to clients on the status of purchased parts and equipment.
• Handle customer requests and inquiries by coordinating with Sales, Product Lines, Quality Control, and Accounting Teams.
• Respond to queries related to sales orders, invoices, shipping details, and documentation.
• Identify and communicate potential business opportunities based on customer interactions and issue resolution.
• Monitor and track metrics for inquiries, orders, and backlog.
• Perform any other duties as assigned.

Requirements:

• Prior experience in customer service, sales, or marketing is an advantage.
• Strong customer service mindset with excellent communication and interpersonal skills.
• Proactive, self-motivated, and results oriented.
• Able to work both independently and collaboratively within a team

Benefits:

• Competitive salary commensurate with experience, with quarterly performance bonuses upon confirmation
• Comprehensive medical benefits, including coverage for dependants (children)
• Opportunities for career progression within the organization
• Training and development opportunities to support your growth
• Annual leave entitlement

Education and/or Experience:

• Minimum GCE “A” Level or Diploma qualification.
• At least 1 year of relevant experience in sales or customer support preferred.
• Aviation industry knowledge or experience is preferred.

Only candidates who do not require a work pass will be considered. Regret to advise that only shortlisted applicants will be notified.

Responsibilities:

• Reporting to the Sales Support Unit Head
• Provide and perform admin and / or co-ordination work duties
• Perform close and effective liaison and communication with our overseas network and customers on shipments
• Attend to customers’ enquiries pertaining to sales issues and requirements
• Provide general sales support roles
• Preparation of month-end reports, statistics, invoicing, etc

Requirements:

• GCE ‘O’ / ‘A’ Level, Diploma
• Good knowledge in both Computer and Statistics calculation
• Requires basic Freight Forwarding knowledge
• Fast worker with an initiative & a positive working attitude
• Able to work independently under minimal supervision
• Those who are able to start work within a short notice is an advantage

Competitive Salary will be offered to the right candidates.

• 5-days work week
• Annual and Medical Benefits
• Career advancement

Candidates who meet our requirements are invited to email their detailed CV (stating current & expected salary) with recent photograph to us at: sales-jobs@nnrsin.com.sg

We regret that only shortlisted candidates will be contacted for interview appointment.

Your role as a Business Support Executive (Claims) is to ensure accurate and timely submission of clinic claims and reconciliation of payment from the insurance companies.

To provide administrative and billing support to the patient, facilitate the smooth running of the clinic environment, and support the delivery of quality patient care.

Job Responsibilities

Claims Submission

• Managing patient’s insurance claims [e.g. enquiries, documentation, verifying patient’s eligibility and coverage for procedures/ treatments, obtaining pre-authorizations and letter of guarantee (LOG)

• Ensuring the completeness of bills and relevant insurance forms and supporting documents for local and global insurance

• Preparing, reviewing, and transmitting claims using the claim portal, including electronic and paper claim processing

Claims Management & Accounts Receivables

• Following up with insurance companies on unpaid claims, discrepancies in payment, appeals, and resubmissions (where needed)

• Following up with patients to facilitate billing, co-payment & deductibles, and closure of claims, and maintaining an effective recording system

• Reconciling all payments and transactions for the day

• Handling patient feedback: including escalation where needed

• Processing offline payment and communications with patients/ payees for payment

• Ad-hoc duties as assigned

Skills and Abilities

• Diploma or Degree holders with at least two years’ experience in the healthcare, insurance, or hospitality industry

• Proven experience as a Claim Specialist or similar role handling insurance or medical claims/ case assessment

• Pleasant and confident disposition and excellent customer service orientation

• Exceptional written and oral communication skills

• Meticulous with the ability to multitask and stay organized

• Ability to independently follow clinic procedures and job instructions and use good judgment in determining when assistance is needed

• Experience in Plato (clinical software) will be an advantage

• Computer literacy and good analytical skills

• High empathy with a passion for patient care

Working Hours

• Monday to Friday: 9 AM to 6 PM
• Saturday: 9 AM to 1 PM (Alternate)

JobDescription

We are looking for a Data Analyst to supportdata-driven decision-making through analysis, reporting, and dashboarddevelopment.

KeyResponsibilities

• Analyse datasets and generate actionable insights
• Develop dashboards using Power BI / Tableau
• Perform data cleaning and transformation
• Support reporting and business intelligence initiatives
• Work with stakeholders to understand data requirements

Requirements

• Degree in Data Analytics, IT, or related field
• 2–4 years of relevant experience
• Strong Excel skills (advanced level)
• Experience with Power BI / Tableau
• Basic knowledge of SQL

Preferred

• Experience in government or large enterprise environments

JobDescription

We are hiring an IT Support Engineer to provide technical support and ensure smooth IT operations for client environments.

KeyResponsibilities

• Provide desktop and technical support
• Troubleshoot hardware/software issues
• Manage user accounts and system access
• Support network and system maintenance
• Ensure timely resolution of IT issues

Requirements

• Diploma/Degree in IT or related field
• 2–4 years of IT support experience
• Knowledge of Windows systems, networks, and troubleshooting
• Strong problem-solving skills

Preferred

• Certifications (e.g. CompTIA, Microsoft)

• Reputable Organization

• Opportunities for Professional Development

• Competitive Remuneration Package

As a Senior Analyst, Controlling, you will be responsible for the following duties: 

• Review monthly, quarterly, and annual financial statements to ensure compliance with regulatory requirements, including SFRS and charity reporting standards.

• Approve journal entries and ensure the accuracy and integrity of financial records.

• Ensure timely delivery of financial reports, including variance analysis and commentary, and perform monthly revenue reconciliations.

• Perform monthly group consolidation and review audit schedules, as well as liaising with both internal and external auditors subjected to needs.

• Ensure compliance with financial and corporate tax filing requirements.

• Lead and guide analysts through daily operations and period closure.

• Support in driving continuous process, system improvements and new initiatives.

Requirements:

• Possess a Degree in Accounting, ACCA or equivalent professional qualification.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email: APPLY@ALLIEDSEARCH.COM.SG 

We regret to inform you that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

• Competitive Remuneration Package

• Great Career Exposure and Growth

• Convenient Working Location

As a Head, Psychosocial Support, you will be responsible for the following duties:

• Lead and oversee all psychosocial support services (social work, counseling, bereavement, spiritual collaboration).

• Ensure holistic, patient- and family-centered hospice care aligned with organizational standards.

• Supervise, mentor, and evaluate social workers and psychosocial team members.

• Manage recruitment, staffing, and professional development of the department.

• Oversee psychosocial assessments and individualized care plans.

• Provide consultation and crisis intervention for complex patient/family cases.

• Develop and enhance bereavement and caregiver support programs.

• Collaborate with the multidisciplinary team (physicians, nurses, chaplains) in care planning.

• Ensure compliance with hospice regulations, accreditation, and quality standards.

• Handle administrative duties including budgeting, reporting, KPI monitoring, and strategic planning.

Requirements:

• Master’s degree in Social Work, Counseling, Psychology, or related field.
  Experience in hospice, palliative care, or healthcare leadership.

• Strong knowledge of end-of-life care principles.
  

To apply, simply click on the “apply” button in the job advertisement or alternatively, you can send in your resume via email
Email Address: APPLY@ALLIEDSEARCH.COM.SG

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE :        19C9777

As a Finance Strategic Analyst, you will play a key role in driving data-informed decision-making and business growth. You will analyze financial performance, uncover strategic opportunities, and collaborate across teams to align financial planning with overall business objectives. This role requires strong analytical capabilities, commercial awareness, and the ability to thrive in a fast-paced, results-driven environment.
Act as a central point of coordination, managing communication between internal and external stakeholders across projects, tasks, and timelines.

Deliver actionable insights through data analysis and visualization using tools such as Excel, Power BI, and SAP.

Analyze market trends, financial performance, and operational data to identify growth opportunities and improve overall business performance.

Monitor and evaluate business performance across divisions to support the achievement of strategic targets.

Maintain and analyze historical data for business reviews, forecasting, and variance analysis against budgets.

Partner with commercial teams to develop strategic initiatives targeting high-value clients and align financial planning with sales strategies.

Review revenue, cost structures, and operational efficiency; identify trends or discrepancies and recommend cost optimization measures.

Develop and present dashboards and reports to track KPIs, profitability, and operational performance.

Lead and manage end-to-end project lifecycles, collaborating with cross-functional teams to drive process improvements.

Present financial insights and recommendations to senior stakeholders in a clear and compelling manner.

Build a strong understanding of business operations, products, and risk factors to provide relevant and impactful analysis.

Key Skills & Attributes

• Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Strong business acumen and ability to translate complex data into strategic insights.
• Proven ability to work independently and collaboratively in a fast-paced, cross-functional environment.
• High level of resourcefulness, initiative, and adaptability.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Comfortable working with financial and operational data, including revenue, cost analysis, and risk considerations.
• Experience in process improvement, project management, or digital transformation initiatives is a plus.

Job ID: 1498162

Job Summary:

Senior market intelligence role providing LNG market insights and pricing guidance to support trading decisions across regional markets.

Responsibilities:

• Conduct in-depth LNG market research to inform market direction, pricing strategies, and trading decisions.
• Develop and maintain core market intelligence outputs, including daily market wraps, weekly dashboards, and monthly outlooks.
• Establish a standardized pre-trade memorandum format to support material trading decisions.
• Support traders by collecting, validating, and analysing market and fundamental data based on business requirements.
• Prepare analytical spreadsheets, data visualisations, and price projection models to support transaction structuring and economic evaluation.
• Deliver primarily fundamental analysis with limited reliance on quantitative modelling.

Requirements:

• Minimum 10 years of experience in LNG market analysis or related market intelligence roles.
• Proven experience with market intelligence or consultancy firms (e.g. energy or commodities research providers) and trading companies; experience in both environments is an added advantage.
• Strong capability in fundamental market analysis, pricing assessment, and commercial evaluation.
• Advanced proficiency in data analysis and presentation using spreadsheets and graphical tools.
• Experience working with Japanese companies is an added advantage.
• Proficiency in Japanese or other Asian languages is an added advantage for liaising with Japanese- or Asian-language-speaking clients and stakeholders.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Yang Soon Meng

EA Personnel Reg. no.: R25157469

EA License no.: 07C5771

#SCR-william-yang

The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.

• Provides expertise in area and an advanced level of understanding of the principles of apps support.

• Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.

• Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.

• Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements

• Considers the implications of the application of technology to the current environment.

• Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.

• Acts as advisor or coach to new or lower level analysts; allocates work.

• Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.

• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.

• Persuades and influences others through strong and comprehensive communication and diplomacy skills

• Performs other duties and functions as assigned

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience

• Practical problem solving and strategic thinking skills

• Demonstrated leadership, interpersonal skills and relationship building skills

• Service oriented attitude

• Ability to work in a fast-paced environment

• Experience working or leading requirement gathering efforts for multiple large development projects at one-time

• Proficient using basic technical tools and systems

• Good interpersonal and communication skills

Education:

• Bachelor’s/University degree, Master’s degree preferred

Job Brief:

We're seeking a motivated and enthusiastic Sales Support Executive to join our dynamic team! As a Sales Support Executive, you'll be the first point of contact for our customers, providing top-notch support and ensuring their satisfaction with our products and services. If you are a fresh graduate looking to kick-start your career in sales support, we would love to hear from you!

Responsibilities:

• Answer incoming calls and respond to customer inquiries in a cheerful and professional manner
• Resolve customer complaints and issues promptly and efficiently
• Support our sales team by processing orders, maintaining customer records, and providing necessary data and reports
• Collaborate with the sales team to meet month-end goals
• Provide administrative support to the sales team, including coordinating sales meetings and making travel arrangements
• Create and issue sales tracking documentation as needed

Job Requirements:

• All fresh graduates are welcome.
• Excellent verbal and written communication skills
• Strong attention to detail and customer service skills
• Ability to work independently with a high degree of accuracy and efficiency
• Proficiency in MS Office (MS Word, Excel, PowerPoint)
• Good work attitudes

As a Business Analyst, you need to:

• Drive product outcomes by delivering actionable insights.

• Conduct market analyses to identify problem space and opportunity size.

• Evaluate existing solutions to identify unique opportunities or areas of synergies.

• Conduct user interviews and gather insights to inform formulation of problem statement.

• Define key success factors, identify relevant metrics, and build dashboards to track metrics.

• Analyse results post- release to identify areas of improvement.

• Analyse impact of requested changes, assess reasonableness of resource requirements.

EXPERIENCE AND SKILLS NEEDED

As a Business Analyst, you need to have:

• Proven record of collecting and synthesizing data to derive actionable insights.

• Excellent written and verbal communication skills to pitch ideas and influence stakeholders.

• End to end experience working with product team to build products.

• Ability to work effectively and independently under pressure and prioritize effectively to meet tight deadlines.

• Computer science, product management related degrees or diplomas are a plus