Total 17,285 Others process improvement manager job vacancies in The Philippines

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

We are currently seeking a high calibre professional to join our team as an Assistant Vice President, Process Improvement and Project.

In this role you will: 

• Serve as the key Subject Matter Expert (SME) for Distribution Compensation & Operations, covering core workflows, business requirements, test validation, and system implementation.
• Map and analyze current-state (“As-Is”) processes, and design future-state (“To-Be”) workflows to support target outcomes.
• Provide clear guidance to Transformation Business Analysts, IT developers, and QA teams to confirm business rules, logic, and end-to-end process intent.
• Review IT functional solutions to ensure full alignment with agreed business requirements and expected controls.
• Define, coordinate, and execute User Acceptance Testing (UAT) scenarios to ensure robust coverage of intended business outcomes and key use cases.
• Communicate system and process changes to business end-users ahead of implementation, including training materials (e.g., decks, user guides, and walkthroughs).
• Identify and recommend opportunities to enhance processes, workflows, and system usage based on delivery experience and stakeholder feedback.
• Support on ad hoc tasks and initiatives as assigned

To be successful you will need: 

• Strong Microsoft Office Skills, including Excel (Pivot Tables, Formula), Word, Visio, PowerPoint
• Experience in Distribution Compensation and Operations within the insurance industry would be a strong advantage
• Strong interpersonal skills and enjoy working in a team; with effective written and verbal communication to collaborate with a wide range of stakeholders
• Highly detail-oriented, with strong business analysis capability to ensure the accuracy and quality of deliverables.
• Demonstrates critical thinking, able to evaluate information objectively, challenge assumptions, and make sound, data-driven recommendations.
• Ability to manage multiple priorities effectively in a fast-paced environment, consistently meeting tight timelines.
• Resourceful and self-directed, with strong problem-solving skills and the ability to work independently when required.

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

https://www.youtube.com/embed/NIa2CodFG6E?si=sFOWeYmq5fs3vE5i%22

Job Responsibility :

Team and People Management

• Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

• Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

• Drive automation and continuous improvement initiatives to increase productivity within the team

• Work and communicate with various teams based around the region

Customer Management

• Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

• Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

• Identify opportunities to improve the operations, proactively reinforce and iterate on our processes and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes

• Work closely with internal and external stakeholders to support business growth and development.

• Optimize data/data flows and operational reporting

• Strategic planning based on forecast, especially on peak period.

• Responsible for analysing, mapping and documenting the current and future requirements and processes, as part of a defined standardization framework and alignment across the region.

• Assist in the preparation of the QBR decks.

• Working closely with implementation team for Project management and execution to ensure smooth on boarding process

• Well verse with overall APAC market updates and call out to customer with mitigation plan

• Ad hoc duties as required

Job Requirements

• Proven track record of operating independently, demonstrating creativity, maintaining organization, strong attention to detail, and managing multiple tasks simultaneously.

• Excellent communication skills, with a keen ability to synthesize crucial information to deliver to key stakeholders.

• Strong people skills and the ability to engage on all levels of the organization.

• Experience with creating organizational consensus and managing deadlines with a strong sense of urgency.

• Ability to identify inefficiencies and create process improvement through standardization and policies.

• Ability to work in a fast-paced environment and openness to working in ambiguity.

• Strong sense of problem solving and proactive approach.

. This role is require to communicate with client and counter part in China region

Working hours:

Mon to Fri 8.30pm - 6pm

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Core Responsibilities

• Define and implement business development strategies aligned with the company’s growth roadmap.
• Lead market entry initiatives, strategic alliances, and high-value commercial negotiations.
• Oversee company-wide operations, ensuring efficiency, governance, and performance control.
• Manage P&L accountability, budgeting, and financial forecasting.
• Establish operational structures, policies, and performance management frameworks.
• Lead senior managers and teams, fostering accountability and results-driven execution.
• Act as a key representative of the company with external partners, suppliers, and stakeholders.

Candidate Profile

• Extensive senior leadership experience in business development, general management, or operations leadership roles.
• Strong commercial judgement with proven ability to scale businesses and manage complexity.
• Solid background in retail, trading, distribution, or consumer-related industries preferred.
• Capable of strategic decision-making while remaining operationally hands-on.
• Excellent leadership, negotiation, and stakeholder communication skills.
• Formal academic qualifications are not mandatory; senior-level experience and results are prioritised.

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Manage and coordinate daily administrative activities and office operations.

Supervise and support administrative staff, including scheduling, training, and performance monitoring.

Develop and implement office policies, procedures, and systems.

Maintain office supplies, equipment, and vendor relationships.

Prepare reports, presentations, and correspondence for management.

Coordinate meetings, travel arrangements, and company events.

Monitor budgets, expenses, and administrative costs.

Ensure compliance with company policies, health and safety regulations, and legal requirements.

Responsible for structural site construction labour production, arrangement supervision of construction site safty quality and progress, ensure construction in a green and safe environment. Organize and plan activities to ensure smooth fabrication and construction of structures within the stipulated schedule. Review technical drawings and advise engineering of any discrepancies before commencement of fabrication works

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

• Working hours: Mon to Sat, 9am to 6pm
• Min 8 years experience in Wallpaper related business industry (strictly similar experience)
• You are consider as a Head and will be overall in charge in the daily operations, liaising with suppliers and manpower allocation
• Have at least 5 years hands on experience in Wallpaper installation and effect painting
• Possess own vehicle

SHE MUST BE ABLE TO TAKE UP ALL ROLES OF THE COMPANY IN CASE OF ABSENTEES. SHE MUST BE ABLE TO TAKE CHARGE OF THE PLACE IN THE ABSENCE OF THE DIRECTOR. SHE MUST BE LOYAL. SHE MUST BE ABLE TO CONNECT WITH THE STAFFS. SHE MUST BE HONEST. SHE MUST BE PUNCTUAL. SHE MUST BE ABLE TO COMMUNICATE WITH THE CUSTOMERS. WILL BE A PLUS POINT IF SHE HAS WORK AS A PERFORMING ARTISTE BEFORE.

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Work experience as a Hair Stylist, Hairdresser, Colorist or similar role.

Hands-on experience in Scissors cutting. (Experience in using Clippers).

Experience in different type of hair cuts and Advanced fade cuts.

Proficiency in different types of Beard Designing.

Proficiency in hair straightening and curling methods, using hot irons and curlers.

Experience in handling differnt skin and advising clients with suitable facials and skin care, hair care products.

Hands-on experience with various coloring techniques.

Knowledge of a wide range of haircuts, suitable for all hair lengths (e.g. braids and top knots).

Welcoming customers and identifying their preferences by asking pointed questions.

Recommending hairstyles and haircuts according to customers’ face shapes and tastes.

Washing, rinsing and drying clients’ hair using appropriate shampoos and conditioners (e.g. for oily hair or dry scalps).

Cut, trim and shave hair using professional equipment.

Apply a wide range of hair coloring techniques, like highlights, ombre and balayage.

Create hairstyles for formal events and everyday looks, including braids, ponytails and buns.

Apply hair treatment products, as needed (e.g. color protection creams and hydrating masks).

Form bonds with loyal customers and remember their hairstyle preferences.

Manage bookings and serve walk-ins.

Ensure tidiness of beauty stations and sterilize tools, as needed.

Cross-sell hair care products or services, when appropriate.

Up-to-date with industry trends.

Excellent communication skills.

Physical stamina to stand for long hours.

Flexibility to work in shifts.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.