Total 1,683 Others it auditor job vacancies in The Philippines

Job Description & Requirements

Working Experience And Skill Requirement IT Programmer

a. Must be able to speak and write English proficiently;

b. Have at least three (3) years' post graduate experience working with Personal computers or compatibles;

c. Have at least three (3) years' post graduate experience using MS OS such as Windows 7 or higher and Microsoft Outlook;

d. Able to conduct unit, module, functional and volume testing; to analyze test results and to take corrective action.

For Java Requirement

The Programmer shall be required to:

a. Have three (3) years’ experience, within the past four (4) year’s timeframe, in each of the programming skills: - JSP,

- Servlet,

- Java Bean,

- Java Script,

- Session management

- JDBC, SQL

b. Have two (2) years’ experience, within the past three (3) year’s timeframe, in coding programs using each of the skills:

- HTML 5

- XHTML

- AJAX

- Web Services (REST API)

- JSON

- Java Server Faces

- EJB (session, entity & message, Service Locator, Business Delegate, Data Transfer Object, Data Access Object),

c. Preferably have hands on experience on the following: - IBM RAD9.0 or above or Eclipse or equivalent

- Portal and Portlet development

- n-Tier Architecture

- Java Web Security/LDAP

- JEE Security

- JEE Transaction

- XML

- Web Services (SOAP)

- JNDI

- UML diagrams

- Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flaws such as SQL injection, command injection; Race conditions; Improper error / exception handling, etc)

The Programmers shall be required to:

i. Code, modify, test, correct and document new and existing programs using assigned languages, tools and coding conventions;

ii. Prepare and document test data;

iii. Prepare and set up testing and production environment;

iv. Prepare and maintain program and system documentation;

v. Assist in establishing file structures and processing logic requirements;

vi. Produce deliverables according to group standards and procedures;

vii. Assist Project Leaders in the study and design of application systems and work coordination, project management and user training work;

viii. Troubleshooting and supporting end-users in the implementation and maintenance of application systems;

ix. Train other contract programmers in the relevant skills;

x. Participate in Disaster Recovery activities eg simulation exercise at Disaster Recovery sites;

xi. Learn / pick up new programming skills related to System Development and Maintenance as assigned by the supervisors;

xii. Any other tasks related to System Development and Maintenance as assigned by the supervisors.

Cybersecurity GRC Analyst (FI/ IT/ Attractive Bonus/ Central/ Permanent Role)

Responsibility:

• Develop and maintain security policies, standards, and procedures aligned with ISO 27001, NIST, and CIS.
• Ensure compliance with MAS TRMG and CCoP requirements.
• Support audits, security assessments, and remediation of control gaps.
• Perform risk assessments and maintain the security risk register.
• Manage third-party/vendor risk and compliance.
• Monitor emerging threats and support risk mitigation strategies.
• Contribute to business continuity and disaster recovery planning.
• Deliver security awareness training and promote best practices.

Requirement:

• Bachelor’s Degree in Cybersecurity, Information Security/ computer science/ Computer Engineering/ Information Security or related certifications.
• Minimum of 3 years of experience in Cybersecurity governance, risk, or compliance.
• Strong knowledge of regulatory standards such as MAS TRM, Cyber Hygiene Notice, TRM Guidelines, Outsourcing Guidelines, and the Cybersecurity Code of Practice (CCoP) will be advantageous.
• Experienced with applying frameworks like the NIST Cybersecurity Framework.
• Solid understanding of security frameworks such as NIST, ISO 27001, or CIS.
• Certifications (CISSP, CISA, CRISC) are a plus.

How to apply

Interested candidates who wish to apply for the post, you may click the Apply Now Button or send in your updated resume (in MS Word format) to jackyooi@careerally.com.sg

We regret to inform that only shortlisted candidates will be notified.

Careerally Pte Ltd | EA Licence: 24C2215

Ooi Chuan Yi (Jacky)| EA Registration No: R24122948

Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

·Entry level candidates are welcome. Candidates with more/ complexity of experience will be considered for a senior role.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to bianca@talentsis.com.sg for immediate processing.

(EA Reg No: 20C0312)

Position Objective

The IT Service Desk Specialist is a highly motivated professional with expertise in technical support, specialising in troubleshooting and analysis. This role is dedicated to delivering superior customer service and ensuring that unresolved issues and inquiries are escalated promptly in accordance with established protocols and Service Level Agreements (SLAs).

As an integral member of the IT Service Desk team, the specialist provides Level 0 and Level 1 support for IT incidents and service requests. They act as the primary point of contact for all user incidents, requests, and general communications.

Furthermore, the specialist is committed to enhancing user awareness of IT-related issues and promoting the appropriate utilisation of IT services and resources.

Responsibilities

Key duties and responsibilities are not limited to those listed below:

• Deliver exceptional customer service by promptly and professionally addressing customer needs and concerns.

• Manage IT service incidents reported by school users through the Service Desk Support Portal, specifically those related to personal computers, networks, platforms, and applications.

• Effectively resolve issues or provide alternative solutions to restore IT services to normal operation within the established Service Level Agreement (SLA).

• Escalate unresolved issues or additional support requests to the appropriate support team.

• Provide timely updates to customers regarding the status of outstanding issues in accordance with targeted service levels.

• Ensure accurate and comprehensive documentation of customer interactions and transactions within the IT Service Desk Management System.

• Provide end-user support for classroom technology to educators, assisting with IT and audio-visual equipment such as Interactive TVs, Apple TV, projectors, and associated applications to expedite the return to normal classroom activities.

• Oversee the life cycle management of IT assets, including the registration, tracking, and decommissioning of hardware devices and software licenses.

• Conduct upgrades to PC hardware and software, which includes regular maintenance and installation of service packs, patches, and applications.

• Remain updated on product knowledge, policies, and procedures to furnish customers with accurate and relevant information.

• Execute additional responsibilities as directed by the Head of IT Operations and Business Partnering, the Helpdesk Manager, or other designated personnel within the School.

Position Requirements

• Strong analytical and problem-solving skills are essential. The ability to think creatively and identify technical issues for effective resolution is important.

• Practical knowledge and experience in providing IT Service Desk support are required.

• A high standard of customer service skills is necessary.

• Demonstrated ability to work effectively in a team environment, coupled with excellent time management and organizational skills.

• Capable of handling multiple tasks at the same time.

• Proficiency in English, with clear and concise verbal and written communication skills, is important.

• A hands-on approach with the capacity to quickly learn and apply new systems in the work environment is essential.

• Proven ability to provide support for the following:

o Microsoft Windows 10 and later

o Apple iOS

o Apple macOS

o Microsoft Office 365 application suite

o Google Workspace (formerly G Suite)

o IT hardware support for both Apple and Windows devices

Qualifications

You have:

• A diploma or degree in an IT-related discipline.

• Minimum 1 year of Customer Service Experience in a Technical Service Desk environment preferred.

• Advantage if you have:

o ITIL-related certifications

o Microsoft-related certifications

o Apple-related certifications

Working hours:

Mon to Fri, 8am to 5pm

About the Company

Our client is an innovative financial services provider with a passion for purposeful living and exploration. They specialize in simplifying financial planning through intuitive, client-centric solutions that empower individuals to make informed decisions with confidence and agility.

Role Overview

As an IT Project Executive, you will be the bridge between technology and business—driving project coordination, ensuring seamless integration, and supporting end users throughout the system lifecycle. You’ll work closely with consultants, developers, and vendors to deliver solutions that meet business needs while keeping projects on track.

Key Responsibilities

• Project Coordination: Oversee day-to-day progress of IT projects, collaborating with internal teams and external vendors to meet deadlines and objectives.
• Integration Support: Maintain and update technical documentation for integration services and system interfaces.
• Issue Management: Troubleshoot and resolve integration or system-related issues, coordinating with relevant stakeholders for timely solutions.
• Testing & Quality Assurance: Lead and coordinate User Acceptance Testing (UAT) to ensure product quality and alignment with business requirements.
• Training & Documentation: Create and deliver user manuals, operational guides, and training sessions to support system adoption.
• Stakeholder Communication: Provide regular updates to project stakeholders, manage user expectations, and ensure alignment with project scope and timelines.
• Ad-Hoc Project Support: Participate in special projects and other operational tasks as assigned by management.

Ideal Candidate Profile

• Project Management or Fintech Experience: Background in IT project coordination or Fintech environments preferred. Familiarity with Agile methodologies is a plus.
• Strong Multitasking Skills: Able to manage multiple projects and timelines simultaneously with precision and calm under pressure.
• Technical Proficiency: Solid understanding of IT systems, integrations, and project lifecycle processes.
• Excellent Communication: Comfortable interacting with technical teams, business users, and senior stakeholders.
• Proactive & Detail-Oriented: Takes initiative, works independently, and maintains a high level of accuracy in documentation and coordination.

Why Join?

• Be part of a forward-thinking financial services team with a mission to simplify lives.
• Gain exposure to impactful projects across business and IT functions.
• Enjoy a collaborative and supportive work culture that values innovation and agility.

We regret to inform that only shortlisted candidates will be notified!

Salary: Up to SGD 6000 (Depending on overall skills and experience)

Location: Tuas / Jurong

Job Description

1. Responsible for Tech infrastructure, including hardware, software and networks for manufacturing sites.

2. Support and deliver Tech solution and project e.g. network/wireless upgrade, server deployment etc.

3. Ensure computer room, network devices, servers, all backend infrastructure are monitored and maintained in optimal health.

4. Troubleshoot, diagnose and resolve hardware, software, and other network and system problems.

5. Ensure Tech infrastructure projects and activities are delivered in compliance with DTMS (Digital & Tech Management System) process.

6. Tech infrastructure support across GSK sites/offices within Singapore.

7. Liaising with Tech teams within and above site to ensure systems, services and initiatives are deployed effectively to the site.

Qualifications / Requirements

1. Diploma or Degree in Information Technology.

2. Minimum 3 years experience in systems and network design, setup, maintenance and troubleshooting.

3. Good working knowledge of IT / OT architecture, networking, switching and routing (LAN, WAN, SD-WAN, VPN, Wireless and Firewalls).

4. Good working knowledge of Microsoft Server, AD, DNS, DHCP, TCP/IP and VoIP.

5. Experience in Cisco, Juniper, Palo Alto Panaroma, Nutanix, Azure Stack and Cloud technology.

6. Experience in computer room operation, maintenance and monitoring.

7. Familiar with network structured cabling and fibre optic connectivity.

8. Able to multi-tasks and work in a fast-paced environment in response to ad-hoc demand or incident.

9. Good team player in collaboration with various support team in troubleshooting complex network issue.

10. Good analytical skill in resolving complex network, hardware and software issue.

11. Good communication skills (technical writing and verbal communication/presentation).

12. Excellent interpersonal and effective communication skill with users from different hierarchical levels and functional areas.

13. Able to work independently, resourceful, willing to learn new skills, with good initiatives.

Additional Qualifications / Requirements

1. Must be able to work with minimal supervision. Ability to plan own work to meet objectives, and to work independently.

2. Preferably have knowledge and understanding of ITMS and GMP pharmaceutical production.

3. Any industry certification on network, cybersecurity or cloud e.g. CCNA, CISSP will be added advantage.

Best regards,
Kshama Warange

EA License Number: 23C2060 | EA Registration ID: R26161060

Quess Selection & Services, Singapore

Disclaimer: The company is committed to ensuring the privacy andsecurity of your information. By submitting this form, you consent to thecollection, processing, and retention of the information you provide. The datacollected (which may include your contact details, educational background, workexperience and skills) will be used solely for the purpose of evaluating yourqualifications for the position you're applying for. Your data will be storedsecurely and retained for the duration necessary to fulfill our hiring process.If you are not selected for the position, your data will be kept on file for alimited period in case future opportunities arise. You have the right toaccess, correct, or delete your data at any time by contacting us at QuessSingapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

This is in partnership with the Employment andEmployability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employersseeking employment and employability solutions. e2i serves as a bridge betweenworkers and employers, connecting with workers to offer job security throughjob-matching, career guidance and skills upgrading services, and partneringemployers to address their manpower needs through recruitment, training, andjob redesign solutions. e2i is a tripartite initiative of the National TradesUnion Congress set up to support nation-wide manpower and skills upgradinginitiatives. By applying for this role, you consent to QuesscorpSingapore’s PDPA and e2i’s PDPA.

Job Duties

• Ensuring a high level of quality in the services and deliverables provided by the company
• Involved in the quality assurance and service level agreement of maintenance projects
• Actively assisting maintenance customers to monitor issues, changes, and handle queries they have
• Work with the technical team to ensure that all fixes for maintenance projects are delivered on time
• Manage and ensure timely delivery of projects
• Liaising with clients to discuss and identify their project requirements
• Evaluate and resolve any discrepancies and problems that arises during project delivery
• Actively engaging customers to find out their level of satisfaction with the services provided
• Initiate processes to improve the service level provided by the company
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives
• Ensure project output consistently meets requirements and standards

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Preferably at least 3 years of experience in IT Software or related field.
• Certifications in Project Management are advantageous.
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

• Office hours, Monday - Friday, 8.30pm - 6pm

• Location: Toa Payoh

• To support new ERP/WMS system project transformation from old system

• Permanent

Our client is a China MNC well established entity in manufacturing and distribution of parts and components for Printed Circuit Boards (PCB)

Responsibilities:

• Responsible in providing applications support to end users (eg. MS Office, Windows, (Glovia etc)

• Assist in creating reports templates, customization in Glovia,

• Primary support for email administration, include user creation, password assignment and user training on email usage.

• Assist in assigning User ID and Passwords to determine the level of security to be attached to all applications.

• Provide secondary support to Helpdesk & End User support in PC, laptop, hardware and software,

• Responsible for problem troubleshooting and developing solution pertaining to problem encountered in applications

• Provide basic training to users for applications (eg, Glovia, Endpoint, VPN, O365, etc),

• Responsible for creation, liaising with vendors and managing vendors,

• Responsible for assisting IT Manager in Project Management, IT documentation, etc

• Responsible to complete ad hoc tasks as delegated by IT Manager,

Requirements:

• Hands on expert level experience with two or more of the following and strong understanding of the remaining technologies: OS Administration/Installation (Linux/Windows, etc), Microsoft Excel, Powerpoint, Word and etc, Virtualiaztion (VMware, Hypervisor etc), Basic knowledge Networking, security, infrastructure, ERP, MES

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R23116067

JobDescription:

The IT Support Specialist is to provide technical support to our enterprise customers.The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will be grown to lead a team if the performance is outstanding.

Responsibilities:

• Provide advanced support for Windows 11
• Manage device provisioning, configuration, imaging, and deployment for Windows environments.
• Perform break-fix support for hardware, software, and mobile devices.
• Troubleshoot and resolve:
• BitLocker / File vault encryption issues
• BSOD/crash diagnostics
• Administer Intune for device management  and deployment.
• Install, upgrade, and maintain operating systems, applications, and peripherals.
• Handle O365 support, including Word, Excel, Outlook, PowerPoint, and Access.
• Perform basic network troubleshooting, including switches, wired/wireless connectivity.
• Collaborate with internal IT teams to ensure seamless service delivery.
• Work within a ticketing system to manage multiple tasks in a fast-paced environment.

DesiredSkills & Experience:

• Minimum 1 year of IT support experience in enterprise environments.
• Strong knowledge of Windows 11, BitLocker, and imaging tools.
• Proficiency in troubleshooting hardware issues and replacing components.
• Familiarity with Microsoft Office Suite and O365 administration.
• Understanding of network fundamentals and connectivity troubleshooting.
• Excellent customer service and communication skills.
• Ability to work under pressure and manage multiple tickets simultaneously.

Education:

• 1+ years of work experience with Microsoft Intune

• 1+ years of work experience with Windows

*We regret that only shortlisted candidates will be notified.

Job Description

• Oversee the delivery of IT services, ensuring they meet established SLAs and service quality standards.
• Handle escalations and major incidents, ensuring timely resolution and effective communication with stakeholders. Investigate and escalate lapses or complaints relating to the Service Desk Engineers to the EDX team.
• Leads the team to perform service recovery in the event of issues.
• Manage daily manpower resourcing by overseeing both the Service Desk team and a pool of buffer Service Desk engineers to cover planned leaves/urgent leave/ medical leave.
• Mentor, provide guidance and support to the Service Desk team.
• Lead and develop the service desk team, including hiring, training, and performance evaluations.
• Ensure the team knows how to use the provided ESM tool (e.g.ServiceNow) effectively for ticket management and service delivery.
• Ensure the entire team is familiar with and kept up-to-date on the service desk processes and workflow.
• Identify and implement improvements along with updating of documentation for service desk processes and procedures.
• Foster a customer-centric culture within the team, emphasising excellent customer service.
• Attends regular meeting (weekly and monthly) with EDX Team and prepare weekly and monthly reports.
• Suggest and implement service improvement plans to enhance service delivery and employee satisfaction.
• Provide suggestions to the EDX team on what to update in the IT ServiceDesk playbook, ensuring it is comprehensive and current.
• Stay relevant with industry trends and best practices, integrating them into the service delivery strategy.
• Adhere to ITIL processes and frameworks, ensuring best practices in IT service management.

b. Education

• Degree in Computer Science, Information Technology, or a related field.

c. Certifications

• ITIL 4 Foundation Certification
• ITIL 4 Intermediate / Expert preferred
• Project Management Professional (PMP) or similar will be an added advantage.

d. Technical Skills

• Strong understanding of minimally end user computing devices, M365applications, network, endpoint protection and Video Conferencing/ AV solutions will be an advantage
• Proficiency in using ESM tools such as ServiceNow.

e. Experience

• Prior experience in a service delivery or IT management role within a corporate environment.
• Strong background in managing and leading IT Service Desk operations and teams for at least 3 years.

Your Role:
The IT Business Analyst will support the regional Business IT teams by analyzing business processes, gathering requirements, and assisting in the delivery of IT and digital solutions that enable reliable, efficient, and customer centric operations.

The role contributes to process standardization, data visibility, and technology enablement across the region, ensuring solutions are aligned with DHL global platforms, regional needs, and operational excellence objectives, while developing core business analysis capabilities.

Your Responsibilities:

Business & Requirements Analysis

• Support the documentation and validation of business and IT requirements
• Assist in translating business needs into functional requirements, user stories, or basic specifications
• Document business processes, workflows, and data requirements
• Maintain requirement traceability and documentation repositories

Data, Reporting & Analytics Support

• Assist in defining basic data and reporting requirements
• Support validation of data accuracy, consistency, and completeness
• Help maintain data definitions, metrics, and report documentation
• Support user acceptance testing (UAT) for reports, dashboards, and systems

Solution Delivery Support

• Work with IT, data, and development teams to clarify requirements
• Support testing activities, issue tracking, and resolution follow‑up
• Assist with rollout activities and transition of solutions into business-as-us]
• Ensure documentation is updated and maintained throughout delivery

Minimum Requirements

• Bachelor’s degree, preferably in Information Systems, Computer Science, Business, Data, Analytics, or a related discipline
• Relevant coursework or projects in business analysis, data analytics, or systems design is an advantage
• 0–2 years of experience in a business analysis, data analysis, IT, or related role, including internships or graduate programs
• Exposure to:
• Requirements documentation or process mapping
• Data, reporting, or dashboarding concepts
• Working with cross‑functional or regional teams (preferred)
• Experience in enterprise, regional, or multinational environments is an advantage

If the above role is a good fit for you, or if you know anyone whomight be good for the role, please get in touch with an updated CV and I'll bein touch!

EA Reg Number: R1660446

EA License Number: 07C3924 

Company Registration No: 200609504D

Job Description:

• Provide L1/L2 helpdesk support to resolve IT-related issues.
• Perform backup operations, system failure recovery, and related procedures.
• Maintain user accounts and environments in Microsoft Active Directory / Azure AD as needed.
• Regularly review server logs to identify server, network, and security issues.
• Install and maintain company-owned computers, networks, servers, network cabling, and related equipment; add, upgrade, and configure disk drives, printers, and other devices.
• Manage and troubleshoot network issues, including connectivity and security problems.
• Notify users promptly about maintenance and its impact on system and service availability.
• Assist in administering company IT security policies and procedures.
• Provide training and support to users on new systems and software.
• Maintain records of issues and solutions, and create documentation for IT processes and procedures.
• Contribute to, maintain, and update existing knowledge and established procedures.
• Perform other duties as assigned by management.

Requirements:

• Minimum Nitec, Higher Nitec, or Diploma in an IT-related field.
• 2-3 years of experience in technical support, desktop support, or a similar role preferred.
• Ability to troubleshoot and resolve issues in a Windows operating system environment.
• Experience with Microsoft Windows Server administration, Active Directory, and Group Policy Management.
• Knowledge of Cisco UC and Intune MDM administration is advantageous.
• Experience with Apple device management is desirable.
• System integrator experience is a plus.
• Strong written and verbal communication skills for customer handling and system documentation.
• Proactive team player with the ability to work independently and with minimal supervision.

Work Environment:

• Office Setting: Office environment.
• On-Call: IT support staff may need to be on-call to handle emergencies outside of regular working hours or for system maintenance.

We are looking for a strategic and hands-on IT Infrastructure Manager to lead our end-to-end technology operations. You will be responsible for the stability, security, and scalability of our entire stack—from desktop support and networking to hybrid cloud server environments. Your mission is to move beyond "keeping the lights on" by driving service excellence, robust governance, and continuous operational improvement.

Key Responsibilities

• Operational Leadership: Oversee comprehensive infrastructure and support operations, covering desktop, network, server (Windows/Linux), and AWS cloud environments.
• Service Governance: Define and manage SLAs, escalation workflows, and reporting cadences to ensure high service availability and user satisfaction.
• Strategic Roadmap: Develop and execute an operational improvement roadmap focused on standardizing systems and increasing infrastructure resilience.
• Vendor & Stakeholder Management: Act as the primary point of contact for external vendors and coordinate with internal application teams to resolve performance bottlenecks.
• Quality & Compliance: Drive the completion of technical documentation, including runbooks and disaster recovery plans, ensuring all systems meet security and quality standards.
• Resource Oversight: Lead and mentor the support team (L1/L2) to ensure professional development and efficient ticket resolution.

Required Skills & Experience

• Infrastructure Breadth: Deep technical understanding of M365, AWS, Networking, and Data Center operations.
• Governance Expertise: Proven experience establishing ITIL-based processes, SLAs, and incident management frameworks.
• Project Management: Ability to lead infrastructure projects, migrations, and standardization initiatives from conception to completion.
• Vendor Management: Strong track record of managing third-party service providers and contract performance.
• Leadership: Excellent communication skills with the ability to bridge the gap between technical teams and executive leadership.

Preferred Qualifications

• 7+ years of experience in IT Infrastructure, with at least 2 years in a leadership/management role.
• Certifications such as ITIL Foundation, PMP, or senior-level technical certs (AWS/Microsoft).
• Experience managing hybrid-cloud budgets and cost optimization.

Job Description:

-       Contribute to IT projects for Antaes clients

-       Provide support to internal and external customers in accordance with SLAs

-       Act as the Single Point of Contact (SPOC) for customers, coordinating with internal resolver groups and the Service Desk to resolve faults

-       Initiate timely escalations to specialized groups for complex issues

-       Proactively detect service-related problems, conduct diagnostics, and maintain ownership until resolution

-       Ensure correct functioning and maintenance of all internal and external systems

-       Perform Change Management, configuration, design, and implementation of supported products

-       Conduct analysis, definition, documentation, and testing of application and system enhancements

-       Carry out preventive and proactive maintenance and system monitoring

-       Install, repair, and maintain hardware: Desktop PCs, Office/ATI Printers, Switches, Routers, IP Phones, Servers, and WAN equipment (Modems/ISDN)

-       Manage equipment replacement and spare parts inventory replenishment

-       Perform cabling and hardware intervention at the component level

-       Provide onsite support to users during service cutovers

-       Manage local suppliers providing services to the Operations centers

-       Adhere to installation guidelines and industry best practices

-       Document lessons learned, known errors, and operational knowledge for continuous improvement

-       Work on a 24/7 shift rotation or on-call standby basis as required

-       Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

-       Diploma or Certificate in Computer Science, Electronic Engineering, or Telecommunications.

-       ITIL Foundation Certificate

-       Entry-level certifications such as CCNA, MCSA, MCTS, Linux/Oracle, or AIX Specialist

-       2–3 years in network, application, or system support

-       Direct experience managing external customers and delivering against strict SLAs

-       Knowledge of TCP/IP,LAN topologies, and basic Cisco configuration (assigning IPs, managing interfaces).

-       Installation and maintenance of Microsoft, Linux, and Unix environments.

-       Proficient in troubleshooting using PING, TRACEROUTE, and other diagnostic equipment

• Office hours, Monday - Friday, 8.30pm - 6pm

• Location: Toa Payoh

• To support new ERP/WMS system project transformation from old system

• Required to travel 50% to overseas branch and manufacturing plant for new system setup and implementation

• Permanent role

Our client is a China MNC well established entity in manufacturing and distribution of parts and components for Printed Circuit Boards (PCB)

Responsibilities:

• Implementation of all IT systems (ERP, SRM, OA, MES, QMS, WMS, APS) at all branch (offices/manufacturing plants)

• Setting up the Maintenance Schedules & Policies of all IT systems

• Supporting all sites and offices and functions for any requests on Data mining/extraction

• Involve in any escalation of issues from all sites & offices

• Improvement of all IT applications from time to time for User-friendly and efficiency through Automation

• Support Corporate PLC/Procurement Director for Yearly Costs Savings/Reductions on Maintenance Contracts

• Any other tasks assigned by Supervisor/Superiors

Requirements:

• Bachelor of Science (Information Technology/Computer Science) minimum

• Have implemented IT systems, such as ERP, APS, WMS, SRM, OA, etc

• Linux red hat and Oracle database

• Minimum 5 years of relevant experience

• May need to travel (about 50% or more of the time) during implementation of any IT system for first year only

• Need to travel occasionally (about 10% to 20% of the time) to all offices and sites for audits and review of all IT systems and support the businesses second year onward

HOW TO APPLY:
Interested applicants, please click on “Apply Now” or email to ref32@stafflink.com.sg to submit your resume.
We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Jason Bong Wee Kiat
EA Personnel Reg. No.: R23116067