General Description

• Understand and comply to all related operating processes.
• Co-ordinate and liaise with customers/ transporter on day to day issues, order planning to meet customer’s shipment delivery / collection requirements.
• Prepare data collection and submit accurate reports to the Operations Executive.
• Perform cycle count administration.
• Ensure all incoming (including exchange and returns) and outgoing shipments are completed in a timely and orderly manner.
• Ensure all shipment documentation are accurate and submitted timely.
• Perform process improvement initiatives and implementation.
• Report to the Operations Executive on all receiving non-conformances.
• Perform day-to-day roles of the Operations Executive during his/her absence.

Requirements

• Minimum 2 years of relevant experience
• IT savy, able to communicate in email and phone calls

Responsibilities

• Assist Operations Manager in overseeing the operations, which include warehousing and customer service functions.
• Ensure activities performed are adhere to ISO, GDPMDS, 5S standards.
• Lead a team of warehouse and administration personnel to ensure that services provided meet customer's requirements and expectations.
• Establish key performance indicators (KPIs) and monitoring to ensure program targets are met.
• Analyze performance and activity indicators to identify improvement opportunities.
• Control and manage purchases, headcount and overtime.
• Process mapping for new or changed business requirements.
• Drive for cost savings and productivity initiatives for customers.
• Identify and schedule training for warehouse and administration personnel.
• Ensure staff adhere strictly to operational procedures.

Qualifications

• Minimum 3 years of relevant experience in warehouse operations / customer service.
• Positive mindset, team player and high desire for learning.
• Detail oriented, analytical and innovative.
• Adaptable to fast-moving work environment.

Key Responsibilities:

• Assist in pastry, cake,  production.
• Refill and maintain buffet dessert displays.
• Support and operate live stations as required.
• Maintain cleanliness, hygiene, and food safety standards.
• Assist with daily kitchen operations and event setups.

Requirements
• 1–2 years of pastry, bakery, or hotel experience.
• Basic pastry production and food hygiene knowledge.
• Able to work shifts, weekends, and public holidays.
• Team player with a positive attitude.

Build the Future of Automotive with Us.

Vantage Automotive Limited, a proud member of Sime Motors Singapore, is the official distributor for BYD and Denza. We’re not just about cars—we’re about people, innovation, and service excellence. Our Quick Lane Service Centre delivers fast, reliable roadside assistance and aftersales care, backed by a team that puts customers first.

As part of Sime Group, ranked No. 25 in the Fortune Southeast Asia 500, we’re connected to a powerful network across nine markets in the Asia-Pacific region. With over 13,900 employees, Sime Motors is a leader in automotive assembly, importation, distribution, retail, and after-sales services.

What You’ll Be Doing

As a Brand Ambassador, you will represent the brand professionally, support daily showroom operations, and help build meaningful customer connections.

• Welcome customers warmly and create a comfortable, engaging showroom environment
• Represent the brand professionally through appearance, communication, and service
• Maintain showroom presentation, vehicle readiness, and displays according to brand standards
• Engage visitors proactively, understand their needs, and provide a positive customer experience
• Collect customer details and interests forfollow-up, and enter leads accurately into the CRM system
• Support brand awareness through compelling content creation, social media platforms, and other promotional activities
• Assist with daily showroom operations, including customer service, basic administration, and cashiering where required
• Help manage showroom supplies, promotional materials, and inventory items
• Gather customer feedback on their showroom experience and share insights with management
• Take part in training, marketing events, roadshows, and other duties assigned to support business needs

Who We’re Looking For

• This is a 12-Months contract role with working hours aligned to mall operating hours
• Minimum GCE ‘N’/‘O’ Level (or equivalent)
• Minimum 1 year experience in customer service or retail (customer-facing environment)
• Strong communication and interpersonal skills
• Good problem-solving ability and attention to detail
• Prior knowledge of the automotive industry, and familiarity with social media platforms and content creation would be advantageous
• Proficiency in multiple languages is an advantage to support communication with diverse customers

Why Join Us at Sime Motors?

• Be part of a trusted brand with a regional footprint
• Work with cutting-edge automotive technology
• Grow your career in a supportive, performance-driven culture
• Enjoy structured training, career progression, and employee benefits

Summary:

In this role, you will help ensure that vulnerabilities and exposures across our environment are identified, validated, and remediated in a timely manner. You will work closely with system owners and report findings, helping to keep our risk posture visible and well-managed.

Job Scope

Attack Surface Monitoring, Vulnerability Scanning, and Triage

• Monitor and triage findings surfaced by our Attack Surface Management (ASM) and Vulnerability Management tools
• Assess each finding for validity, severity, and exploitability before escalating or acting on it
• Distinguish genuine exposures from false positives and contextualise findings against our asset inventory
• Prioritise remediation efforts based on risk
• Remediation Workflow Management
• Work with system owners to follow up on outstanding findings
• Track remediation progress and ensure findings are resolved in a timely manner
• Manage exceptions and risk acceptance where remediation is not immediately feasible
• Communicate clearly with non-technical stakeholders, translating technical findings into actionable guidance

Reporting & Insights

• Consolidate vulnerability data and remediation metrics for reporting
• Identify trends and surface systemic issues across the organisation's attack surface and internal asset landscape
• Provide recommendations to improve our overall exposure management programme

Process Improvement

• Contribute to the refinement of ASM and vulnerability management processes, tooling configurations, and escalation playbooks over time
• Support the development and maintenance of vulnerability management policies, standards, and procedures in alignment with industry best practices

Prerequisites

• Bachelor’s Degree in Computer Science/Information Security or equivalent
• Professional certifications, including GWEB, OSCP, CRISC, CISA or other relevant certifications will be preferred
• Preferably 5 years of experience in a relevant cybersecurity function, such as vulnerability management, attack surface management, security operations, or IT risk
• Strong understanding of cybersecurity concepts, particularly around vulnerability management, patch management, common vulnerability scoring frameworks (eg CVSS), and external-facing attack surface risks
• Familiarity with ASM or vulnerability management tools (such as Tenable, Qualys, Censys, or similar)
• Proficiency in programming languages such as Python will be advantageous
• Strong analytical and judgement skills, with the ability to think critically and make sound recommendations
• Good communication and interpersonal skills, with the ability to multitask, prioritise, and translate technical findings
• Meticulous, with a high degree of integrity, initiative, and energy

About the Company

A well-established global financial services institution.

About the Job

• KYC Lifecycle Management: Handle, evaluate, and verify Know Your Customer (KYC) data and documentation for new client onboarding and regular account assessments.

• Stakeholder Collaboration: Coordinate closely with external clients and internal teams to gather necessary Customer Due Diligence (CDD) materials and tax forms, ensuring all account details align with compliance frameworks.

• AML Risk Evaluation: Execute comprehensive Anti-Money Laundering (AML) risk assessments during onboarding and routine reviews, which includes analyzing and validating Source of Wealth (SOW) and Source of Funds (SOF).

• Regulatory Compliance: Stay updated on evolving AML and Countering the Financing of Terrorism (CFT) regulations, applying internal Standard Operating Procedures to mitigate potential risks.

• Process Alignment: Maintain uniformity in team workflows and ensure daily operations consistently align with updated regulatory standards and internal policies.

• Quality Assurance & Deadlines: Engage in quality control checks for finalized KYC profiles while ensuring meticulous documentation and adherence to strict operational timelines.

• Project Support: Contribute to specialized regulatory assignments, operational enhancement projects, and administrative duties as directed by leadership.

Skills and Requirements

• Professional Experience: Proven background in managing KYC, CDD, and AML remediation processes within the financial sector.

• Analytical Skills: Strong ability to assess risk, verify complex financial documentation, and corroborate Source of Wealth/Funds.

• Regulatory Knowledge: Deep understanding of current compliance standards regarding AML, CFT, and international tax reporting requirements.

• Communication & Collaboration: Excellent interpersonal skills to effectively liaise with both internal business units and external clients.

• Detail-Oriented & Organized: High level of precision in documentation, with the ability to manage multiple deadlines and participate in quality assurance reviews.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

• Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
• Lead/support the implementation of planned commercial activities involving your department throughout the store.
• Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
• Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.

The project involves designing, developing, and maintaining robust Data pipelines and platforms to support analytics & reporting across business units. As we expand our data capabilities, this initiative plays a critical role in driving operational intelligence, improving forecasting, and supporting innovation through data-driven strategies.

• Assist in the design and implementation of data pipelines to collect, process, and store data from various sources.
• Write and optimize SQL queries to extract and manipulate data for reporting and analysis.
• Collaborate with data analysts and data scientists to understand data requirements and provide the necessary data support.
• Organize, build and maintain data stores of structured and unstructured data on a Cloud environment.
• Build data pipelines to enable scalable processing of large volumes of data. Develop scalable and high-performance application architectures using modern development frameworks. Work closely with business stakeholders and project leads to gather requirements and convert them into effective solutions.
• Document data processes, workflows, and data models to maintain clear communication within the team Maintain technical documentation related to application design, workflows, and deployment

Requirements:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 4+ years of experience in data engineering
• Strong knowledge in SQL, ETL Teradata, FSLDM, Hadoop, Python and experience with writing queries for data extraction and manipulation.
• Experience implementing complex ETL and data extraction projects from scratch.
• Fluency in Python, Spark, HIVE-QL, Hadoop eco-system, data-centric workflow management tools Unix/Linux/HDFS environments
• Proficiency in SQL and RDBMS Good working knowledge of Git and CI/CD pipelines
• Experience in Graph database desirable but not mandatory Thorough knowledge of data security, privacy, and compliance regulations

Interested candidates, who wish to apply for the above position, please send in your resume to: sasi.indurthi@persolapac.com

PERSOL Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R1331594 (Sasi Indurthi Venkata)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolapac.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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We are supporting a leading client in the financial services sector in their search for a Cash Operations Processing Analyst to join their CB & IB Operations and Controls team in Singapore. This is a 1-year contract role (with extension possibility) based fully onsite.

The Role

You will execute time-critical cash operations including GIRO, Standing Orders, DDA/DCA, and Cash Counter Services. Day-to-day, you'll be responsible for:

• Processing daily operations with high accuracy and adherence to established controls and escalation protocols
• Monitoring and resolving exceptions escalated from offshore governance support teams
• Maintaining and updating SOPs and procedures to reflect process or business changes
• Managing working relationships with Front Office, internal stakeholders, and external counterparties
• Ensuring all transactions are processed in line with SLAs, internal policies, and industry guidelines

What We're Looking For

• Minimum 3 years' experience in financial services, with exposure to Cash and Payments operations
• Sound understanding of cash operations processes across APAC, including offshore operating models
• Strong technical and commercial grasp of end-to-end operational processes
• Proven ability to analyse issues, take ownership, and drive resolution
• Ability to perform under tight deadlines in a fast-paced, time-critical environment
• Strong risk management mindset and control discipline
• Positive, collaborative team player

Fresh graduates from local universities (NUS, NTU, SMU) with strong academic backgrounds and relevant internship experience are welcome to apply. Prior Risk & Control experience is a plus.

We are looking for a detail-oriented and highly organized Project Coordinator to support the tracking, administration, and closure of Property Improvement Plan (PIP) items across designated hotel projects.

This role will play a key part in ensuring project timelines and records are kept current, communications are accurately documented, and stakeholders are aligned on the status and completion of PIP requirements.

You will liaise closely with internal and external stakeholders, including Brand Leaders, General Managers, owners, and internal Administration teams, ensuring timely follow-up, accurate record-keeping, and efficient closeout of outstanding PIP items within the internal system.

Status Tracking & Coordination

• Monitor and update the status of assigned Property Improvement Plan (PIP) items across multiple hotel projects.
• Maintain accurate and up-to-date project timelines, progress trackers, and supporting records in the system.
• Follow up proactively with relevant stakeholders to verify the implementation status of each PIP item.
• Ensure project documentation reflects the latest developments, actions taken, and pending next steps.
• Ensure all supporting reasons and approvals are properly documented and traceable.
• Ensure all closures and changes in status are accurately reflected in the system within agreed timelines.
• Support record audits and ensure completeness of project files and correspondence.

Stakeholder Communication

• Communicate professionally via email with Brand Leaders, General Managers, and owners to confirm the status of outstanding PIP items.
• Draft clear and concise status update emails, follow-up notes, and action reminders.
• Coordinate with stakeholders to obtain clarification, supporting details, or reasons for delays where required.
• Escalate issues, delays, or missing information appropriately to relevant internal teams.

Job Qualifications

• Diploma or degree with at least 2 years of experience in a project coordination, project administration, operations support, or similar role.
• Experience in hospitality, hotel development, property improvement planning, design/construction coordination, or corporate administration would be advantageous.
• Excellent coordination and stakeholder management skills across internal and external parties.
• Familiarity with document control, project records management, or compliance-related tracking is a plus.
• Good organizational skills with close attention to detail.
• Excellent written communication skills, particularly in drafting professional and clear email correspondence.
• Ability to manage multiple follow-ups and priorities within tight timelines.
• Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint.
• Experience in a fast-paced, matrixed corporate environment.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with carolyn.mendoza@manpower.com.sg | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• Assist in General Ledger and Reconciliation Team of Financial Accounting in daily accounting and reporting activities
• Post journal entries and validate systems generated entries.  Ensure timeliness, accuracy and completeness of daily financial close
• Perform Balance Sheet accounts reconciliations and ensure issues and discrepancies are timely resolved with other teams in the bank
• Provide analysis/explanation of PL accounts movement queries
• Perform daily bank statements reconciliation of all Nostro and Vostro accounts. Ensure reconciling items are timely resolved
• Prepare daily and monthly financial schedules supporting the financial statements
• Prepare client assistance packages and assist in auditor’s queries for yearly financial audit
• Provide responsive support to internal and external parties in day to day operations and advisory on accounting matters
• Other ad hoc assignments and projects as assigned
  

Interested candidates please email your resume to wendykhoo@recruitexpress.com.sg

Wendy Khoo Hui Wen
Recruit Express Pte Ltd EA
Licence No: 99C4599
CEI Registration Number: R1761665

• Deliver Service Operations support to both internal and external customers in alignment with contractual terms and established Service Level Agreements (SLAs).
• Maintain and ensure the optimal performance of all systems and products managed by the Service Operations team.
• Serve as the single point of contact (SPOC) for customers when required, coordinating with internal resolver teams, the Service Desk, and customers to ensure timely intervention and high-quality service resolution within defined SLAs.
• Provide top-tier incident and problem management support, coordinating resolutions with the appropriate technical teams.
• Minimize service restoration times by escalating issues to specialized resolver groups both within and outside the organization, in accordance with SLA and monitoring policies.
• Oversee the replacement of faulty equipment, ensuring the availability and timely replenishment of spare parts as per the defined sparing policy.
• Uphold the highest operational standards across the team by offering guidance, support, and hands-on management for incident and problem resolution.
• Proactively identify service and infrastructure issues, conduct diagnostics, and maintain ownership of service requests to ensure effective problem resolution.
• Assist senior team members in daily task coordination, reporting, and overall operational management.
• Follow installation standards and industry best practices to ensure high-quality service delivery and system operations.
• Utilize appropriate tools and equipment to perform installations, interventions, and repairs in line with operational guidelines.
• Escalate unresolved problems to higher support levels as needed.
• Conduct scheduled preventive and proactive maintenance, as well as monitoring of systems and services, to meet customer expectations.
• Execute Change Management, Configuration, Design, and Implementation tasks for supported systems and products.
• Manage local vendors to ensure consistent service delivery to the Service Operations centers, and report on vendor performance to management.
• Analyze, define, document, and test system and application enhancements.
• Provide on-site support to end-users during service cutovers.
• Continually identify, document, and share lessons learned, known errors, and operational insights to enhance service quality.
• Be available for escalations and support during off-hours and on-call standby as required.

Qualification:

• Diploma/Bachelor Degree in Computer Science, Electronic Engineering or equivalent Telecommunications in-country qualification.
• Unix / Linux Certification, VMWare Certification, ITIL Foundation v3 Certification
• At least 3 years IT experience in following technologies: Operating System: RHEL 7/8, RHEL HA ,Windows Data center 2016/2019 with clustering
• Hardware: HP DL360 Gen 9, DELL R430XD, DELL R730XD / equivalent
• Virtualization: ESXi, VMWare vsphere 7/8, VMware vCentre, VMware SRM Standard
• MQ: MQ v8/9, MQ IPT, MQ Clustering, IBM License Manager
• Web: Apache Web Server, Apache Tomcat Application Server
• Monitoring tools: NagiosXI, NagiosLog, eG Monitoring suite
• Firewall: Palo Alto 850 & PA-5220 (equivalent), Checkpoint Firewall (equivalent)
• Load Balancer: F5 BIG-IP LTM i2600
• Vulnerability Manager( IBM Qradar All-in-one console, Event collector), Waterfall MQ Agent (Waterfall for IBM Websphere MQ)
• CA Server Luna HSM, Aruba Clearpass,SafeNet Network HSM, SecurityToken, Nessus Manager, Nessus Security Centre, Mcafee Advanced Security Suite, Mcafee ePolicy Orchestrator
• Storage: DELL EMC Unity 400, 300
• Backup: EMC Data Domain with DD Boost & DD Replicator, DELL EMC Networker, Veritas System Recovery
• Other Technologies: RedHat Satellite/ Spacewalk, DHCP, TFTP, Mail, Squid (WEB Proxy),NFS, Active Directory,DNS,NTP,Yum repo, IPA, SysLog servers.

Experience / Skills:

• Provided application support including routine health checks, service restarts, error log analysis, fault reporting, and issue replication in staging environments.
• Administered monitoring tools to ensure system performance and availability.
• Handled Incident, Problem, and Change Management processes across hardware and software platforms.
• Managed application release processes and performed preventive maintenance activities.
• Conducted root cause analysis to identify and resolve recurring issues.
• Utilized Java debugging skills and scripting languages such as PERL, BASH, and PYTHON for automation and troubleshooting.
• Supported and maintained network and security infrastructure in compliance with IT security policies.
• Upgraded network and security devices with stable firmware versions to ensure optimal performance and security.
• Administered and supported Storage and Backup environments following organizational standards.
• Performed regular health checks, error log investigations, production issue resolutions, fault reporting, and issue replication in non-production environments for storage and backup systems.
• Monitored and reported on storage and backup performance metrics as needed.
• Executed on-demand system backups and recoveries when required.
• Collaborated with third-party vendors for hardware issue resolutions, including component replacements.
• Participated in data center (DC) failover testing exercises.
• Demonstrated strong organizational skills with the ability to take full ownership of issues through to resolution.

To apply, please visit www.gmprecruit.com and search for Job Reference: L3XW6W3W

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Responsibilities:

• Process claims accurately and ensure compliance with company policies and procedures
• Support administration and maintenance of claims system user accounts
• Assist staff with claims-related enquiries and support matters
• Process vendor invoices and perform account reconciliations
• Investigate and resolve discrepancies related to invoices, claims, and payments
• Prepare and post journal entries for finance transactions and accruals
• Support month-end closing activities and ensure accurate financial records
• Participate in finance system improvement and transformation projects
• Assist with data migration, testing, and implementation activities where required
• Perform other finance and administrative duties as assigned

Requirements:

• Diploma in Accounting or related qualification
• 2–3 years of relevant experience in finance, claims processing, or accounts payable
• Proficient in Microsoft Excel and/or Google Sheets
• Able to work independently and meet deadlines
• Team player with good organisational skills

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg
Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Mechanical Engineer (UPW / WWTP) – Semiconductor Industry

Job Description

We are seeking a Mechanical Engineer to support the execution of semiconductor Ultra-Pure Water (UPW) and Wastewater Treatment Plant (WWTP) projects. The successful candidate will be responsible for the technical review, inspection, coordination, and quality oversight of mechanical equipment including pumps, valves, pressure vessels, tanks, skids, and associated piping systems.

The role requires close collaboration with Project, Construction, Commissioning, Supply Chain, Engineering, and QA/QC teams to ensure equipment and project deliverables meet technical specifications, quality standards, and project requirements.

Key Responsibilities

• Manage technical matters relating to mechanical equipment including pumps, valves, pressure vessels, tanks, skids, piping systems, technical drawings, and P&IDs.
• Review equipment specifications, vendor documents, technical drawings, and P&IDs to ensure compliance with project requirements.
• Conduct receiving inspections of equipment and materials delivered to site and verify condition, completeness, and compliance with specifications.
• Support review of batch records, quality records, inspection reports, and related project documentation.
• Generate, maintain, and control document submittal registers, technical records, and project documentation.
• Ensure project quality and technical documents are prepared, approved, and maintained in accordance with contractual requirements.
• Review equipment and process logs to monitor performance, compliance, and operational requirements.
• Assist in troubleshooting equipment issues and provide technical recommendations to support project execution and product quality.
• Work closely with Project, Construction, Commissioning, Supply Chain, Engineering, and QA/QC teams to ensure successful equipment delivery and project completion.
• Support investigations into quality-related issues and participate in corrective and preventive action implementation.
• Coordinate with clients, suppliers, subcontractors, and third-party inspection bodies on technical and quality-related matters.
• Assess supplier and subcontractor compliance with project technical and quality requirements.
• Report inspection findings, technical concerns, non-conformances, and project issues to the Engineering Manager, QA/QC Manager, or Project Manager in a timely manner.

Requirements

• Diploma or Degree in Mechanical Engineering or a related engineering discipline.
• Minimum 3 years of relevant experience in the Semiconductor, Electronics, Ultra-Pure Water (UPW), Water Treatment Plant (WTP), or Wastewater Treatment Plant (WWTP) industries.
• Experience working with pumps, valves, pressure vessels, tanks, skids, piping systems, and mechanical equipment packages.
• Ability to read and interpret P&IDs, technical drawings, specifications, and engineering documents.
• Familiarity with equipment inspections, vendor documentation review, and project documentation control.
• Good understanding of quality requirements, equipment verification, and construction/commissioning activities.
• Strong analytical and problem-solving skills with the ability to evaluate technical issues and recommend practical solutions.
• Effective written and verbal communication skills.
• Ability to work independently and collaboratively within a multidisciplinary project environment.
• Positive attitude, self-motivated, and strong sense of accountability and ownership.

Preferred Qualifications

• Experience supporting semiconductor facility projects.
• Knowledge of Ultra-Pure Water (UPW) and Wastewater Treatment Plant (WWTP) systems.
• Exposure to commissioning, start-up, or equipment validation activities.
• Experience coordinating with suppliers, contractors, and inspection agencies.

Work Schedule

Monday to Saturday: 10am to 5pm (3 days a week, must work on Saturday)

JOB PURPOSE

The Tele-recruiter is the vital frontline voice of the National Blood Programme. You play a critical, life-saving role in maintaining national blood stock levels by proactively reaching out to donors, booking appointments, recalling donors during critical shortages, and delivering an exceptional, informative experience to every donor you speak with.

PRINCIPAL ACCOUNTABILITIES

1. Tele-Recruitment & Enquiries: Conduct high-volume outbound calls to recall lapsed donors and drive appointment bookings. Professionally handle inbound calls, assisting donors with eligibility criteria and general enquiries.

2. Donor Recognition Support: Proactively call milestone donors regarding upcoming recognition events or merchandise. On an ad-hoc basis, act as a frontline ambassador by conducting face-to-face merchandise handovers at Red Cross House.

3. Data Management & Reporting: Ensure accurate and timely data entry of donor call logs, appointments, and deferrals into the donor portal, and compile these metrics for the daily operational report.

JOB SPECIFICATION
Qualifications:

• GCE 'O' Level, NITEC, or equivalent. Current students and retirees are highly encouraged to apply.

Required Experience, Skills, And Knowledge:

• Communication: Exceptional verbal skills to engage diverse communities. The ability to speak conversational Mandarin, Malay, or Tamil is a strong added advantage.

• Resilience: Comfortable handling high-volume outbound calls, managing objections, and adapting to fast-paced priority shifts during national blood shortages.

• Professionalism: Maintains a warm, polished demeanour for both phone-based recruitment and ad-hoc face-to-face interactions.

• Technical & Admin: Proficient in basic computer functions, navigating donor portals, and detail-oriented data entry.

• Availability: Willingness to work on Saturdays to conduct weekend tele-recruitment and drive appointment bookings via phone.

Note: Previous experience in customer service, call centres, or administrative support is an added advantage.