Analyst Manager
What We’re Looking For:
Are you ready to take on a dynamic leadership role as an Analyst Manager at Meltwater? We’re looking for a visionary leader to drive insights and analytics, leveraging your expertise to deliver recommendations that power client success. In this role, you will be at the intersection of media intelligence, consumer/audience insights, data-driven insights, and cross-functional collaboration, shaping the future of Meltwater’s offerings in the region.
Meltwater is more than just a job—it’s a career-defining journey. Join a team that thrives on innovation, personal development, and inclusive leadership. Work alongside experienced professionals and resilient leaders who are committed to helping you grow in both your career and as an individual.
By partnering with us, you’ll be part of a diverse, globally minded community that values your contributions and empowers you to excel.
What You’ll Do:
Your responsibilities will lay on three main Areas
People Management
Lead the Insights Team: Manage a team of analysts and project managers, guiding them to deliver high-quality insights and client outputs.
Develop & Mentor Talent: Support the growth and development of your team through regular feedback, coaching, and creating opportunities to build core skills in media analysis and insights.
Coach & Train: Identify development areas across your team and contribute to training initiatives, strengthening capabilities in consumer, audience, and market insights.
Operations & Delivery Excellence
Deliver Operational Excellence: Oversee day-to-day delivery across your portfolio, ensuring efficient workflows and consistent, high-quality outputs.
Drive Execution of Insights Work: Manage the production of curated newsletters, bespoke reports, and other professional services deliverables, ensuring accuracy, timeliness, and relevance.
Collaborate Across Teams: Partner with Sales, Client Success, and regional stakeholders to support client needs and ensure alignment on deliverables and priorities.
Ensure Quality Control: Maintain strong quality standards across all outputs, implementing checks and processes to ensure consistency and accuracy.
Manage Team Workload: Utilize internal tools to effectively allocate resources, monitor workload, and ensure balanced team capacity.
Client Delivery & Portfolio Management
Manage Client Portfolio: Oversee delivery for your client portfolio, ensuring high-quality, insight-led outputs that support client objectives and retention.
Understand Client Needs: Translate client requirements and business challenges into structured deliverables and actionable insights.
Support Client Engagement: Partner with senior stakeholders on client interactions, contributing to insight generation and storytelling.
Share Insights & Best Practices: Facilitate knowledge sharing across teams, including use cases, client learnings, and industry trends.
Build Market Expertise: Develop a strong understanding of media, consumer, and audience trends to support insight-driven work.
This role is not a quota-carrying sales position. Commercial responsibilities are centered on portfolio health, client retention, and insight-led growth in close partnership with Meltwater’s Sales organization.
What You’ll Bring:
Bachelor’s degree or higher in a related field (e.g., Marketing, Business, Social Sciences, Communications, Data Analytics).
8–10 years of experience across consumer insights, audience research, analytics, or strategy roles, with at least 5 years leading teams. Experience on the agency side (e.g., Ipsos, Kantar) or client side in brand/consumer insights is highly valued.
Proven leadership abilities with experience managing and mentoring teams of data analysts or strategists in a client-focused environment.
Deep understanding of the Southeast Asian market, with a strong grasp of digital trends, media, and consumer behavior in the region.
Advanced analytical skills, including expertise in data analysis, visualization, and reporting tools. Familiarity with Meltwater’s platform is a plus.
Client-facing experience, with the ability to translate complex data into actionable, strategic insights for both internal and external stakeholders.
Stakeholder Management: proven record of being able to: assert your ideas and proposals to internal and external stakeholders, ensure coordination of full life cycle projects are delivered within scope and meet client needs, mitigate conflicts for internal and external stakeholders
Excellent communication skills, both written and verbal, with the ability to communicate complex insights clearly and effectively to senior leadership and clients.
Strong project management skills, with the ability to manage multiple initiatives simultaneously while meeting deadlines and maintaining a high level of quality.
A proactive mindset, with a commitment to driving results and continuously improving processes and outcomes.
Language skills: Proficiency in English is required. Additional Southeast Asian languages are a plus, but not required.
Willingness to work in a hybrid model, with flexibility to work remotely and in the office 3 days a week (if applicable based on the location).
Eligibility to work in the country of hire.
What We Offer:
Enjoy flexible paid time off for enhanced work-life balance.
Comprehensive health insurance tailored for you, complete with an annual health check.
Special discount on selected restaurants/shops through our food delivery partner.
Employee assistance programs covering mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being.
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Benefit from our family leave program, which grows with your tenure at Meltwater.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Where You'll Work: 60 Anson Road
When You'll Join: Jan 2025
Our Story
The sky is the limit at Meltwater.
At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.
Our award-winning culture is our north star and drives everything we do – from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products — and making sure to celebrate our successes and have fun along the way.
We’re proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to reach your goals.
So, in a nutshell, that's Meltwater. We love working here, and we think you will too.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
