Total 4,098 it specialist job vacancies

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Role Summary

The IT Service Governance, Quality and Improvement Manager is responsible for establishing and governing the operational control framework for IT support services across the project. This role primarily focuses on service quality assurance, governance excellence, and continuous improvement, with supporting oversight of IT asset lifecycle governance .

Acting as a key governance lead within the Centre of Excellence (CoE), the role drives consistency, visibility, and operational maturity across service delivery quality. The successful candidate will build structured processes from the ground up, define clear controls and accountabilities, and work closely with operational teams to strengthen process discipline, service quality, audit readiness, and continuous improvement across the environment.

Key Responsibilities

1) Governance Framework and Operational Control

• Establish and maintain an integrated governance framework covering IT service quality processes and operational controls.
• Define standards, controls, workflows, SOPs, and accountability models to ensure operational activities are executed consistently and in line with governance requirements.
• Align governance practices with ITIL standards, contract requirements, internal policies, SLAs, KPIs, and audit expectations.
• Serve as the central point of oversight for operational compliance, data integrity, and service assurance across support functions.
• Drive governance maturity through structured reviews, control assessments, and stakeholder alignment.

2) Service Quality Assurance and Compliance

• Develop and implement quality assurance controls across incident, service request, change, and problem management processes.
• Define audit and review mechanisms to assess process adherence, ticket quality, documentation standards, and operational discipline.
• Translate contractual SLAs and KPIs into measurable internal controls and performance indicators for proactive monitoring.
• Monitor service performance trends, identify risks to SLA achievement, and highlight areas requiring intervention or corrective action.
• Support the development of a quality culture across operational teams through structured governance, coaching, and clear quality expectations.
• Conduct regular quality reviews and audits to ensure service delivery meets contractual and operational standards.

3) Continuous Improvement and Risk Reduction

• Identify operational inefficiencies, process gaps, recurring issues, and control weaknesses across service management practices.
• Lead root cause analysis and drive corrective and preventive actions to improve compliance, efficiency, service quality, and user experience.
• Recommend and implement improvements in process design, reporting, automation, and controls to strengthen operational maturity.
• Partner with support teams and stakeholders to embed sustainable ways of working and improve overall service governance effectiveness.
• Champion a culture of continuous improvement through structured improvement initiatives, lessons learned, and best practice sharing.
• Track and measure the impact of improvement initiatives on service quality, efficiency, and client satisfaction.

4) Audit, Reporting and Performance Management

• Define and track governance metrics across service quality, including SLA/KPI compliance, audit findings, process adherence, and improvement progress.
• Prepare regular governance reports, dashboards, and management updates for stakeholders and governance forums.
• Support internal and external audits by providing evidence, documentation, process records, and remediation tracking.
• Ensure governance findings, risks, and improvement opportunities are clearly documented and followed through to closure.
• Provide insights and recommendations to leadership based on performance trends and governance metrics.

5) IT Asset Lifecycle Governance

• Provide governance oversight for IT asset lifecycle processes, including asset registration, tracking, reconciliation, and disposal.
• Support the maintenance of a centralized asset inventory repository as the single source of truth for customer IT assets.
• Monitor compliance with asset management procedures and identify discrepancies, duplicates, missing records, and control gaps.
• Define inventory ownership, verification requirements, and escalation paths to support governance and audit readiness.
• Collaborate with asset management teams to ensure asset data integrity and alignment with governance standards.

6) Stakeholder Engagement and Enablement (10%)

• Work closely with System Managers, System Administrators, Helpdesk, Service Desk teams, and other stakeholders to ensure alignment on governance processes and quality expectations.
• Facilitate communication between teams to improve workflow coordination, transparency, and accountability.
• Deliver training, guidance, and coaching on quality procedures, audit readiness, process compliance, and continuous improvement practices.
• Act as a trusted governance partner to operational teams by balancing control, support, and continuous improvement.

Qualifications

Requirements and Experience

• 5–8 years of relevant experience in IT governance, service assurance, quality management, operational compliance, or continuous improvement within IT infrastructure or managed services environments.
• Proven experience in establishing governance processes or quality frameworks from scratch, preferably in live operational environments.
• Strong working knowledge of ITIL processes, especially incident, request, change, and problem management.
• Experience in SLA/KPI monitoring, operational audits, reporting, and continuous improvement initiatives.
• Strong analytical and problem-solving skills, with the ability to identify trends, gaps, and practical improvement opportunities.
• Experience in conducting quality reviews, root cause analysis, and driving corrective actions.
• Strong stakeholder engagement, communication, documentation, and facilitation skills.
• Comfortable working with reporting and analysis tools such as Excel and Power BI.
• Diploma or Bachelor's degree in IT, Computer Science, Business Information Systems, or equivalent practical experience.
• ITIL Foundation certification (strongly recommended).
• Additional certifications in Quality Management, ISO 9001 Internal Audit, Lean Six Sigma, or related disciplines are an advantage.
• Experience in IT asset inventory governance, reconciliation, and lifecycle control is beneficial but not essential.

This role offers the opportunity to shape governance and quality practices within a dynamic IT services environment, driving meaningful improvements that enhance service delivery and client satisfaction.

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.

Our client is a Computer and Network Security Industry. Due to business needs, they are now recruiting a Business Development Executive to be part of their Team for ongoing transformation projects. They are located in the West - easily accessible.

About the Role:

Are you passionate about technology and eager to drive business growth in a fast-evolving field? We are looking for a proactive and ambitious Business Development professional to play a key role in expanding our cyber-security portfolio across Singapore and the APAC region.

Responsibilities:

• Spot, evaluate, and pursue new business opportunities in priority industries and markets across the region.
• Develop and implement go-to-market strategies to accelerate the adoption of our cyber-security solutions.
• Build strong, consultative relationships with customers and partners, collaborating with internal technical teams when needed.

Requirements:

• Min Degree Cybersecurity, Computer Science, or a related field.
• Minimum 1 year of experience in business development or sales 

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

Job Scope:

1. Responsible for the deployment and system operation of the autonomous driving fleet at the port site;

2. Complete the on-site function test of the autonomous driving system according to the needs of research and development or project, and output the test report;

3. Responsible for the troubleshooting, positioning and solution of on-site software and hardware system problems, and ensure the stable operation of the system and the normal use of daily basic equipment of the vehicle;

4. Assist or independently undertake technical communication and coordination with customers and related business parties.

Job requirements:

1. Proficient in using computer and office software

2. Excellent communication skills and customer service awareness, patience, good at communication and coordination, excellent pressure resistance;

3. Able to adapt to shift work (including night shifts, weekends and public holidays); (Allowance provided)
4. Training will be provided, no experience are welcomed.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Basic: $3000 - $3500
Mon - Fri: 9.00am - 6.00pm
Location: Sengkang
Permanent role + VB (up to 4 months) + 14 AL + Yearly Company Trips

Responsibilities

• Provided daily IT support and resolved hardware, software, and network issues for end users.
• Installed, configured, and maintained desktops, laptops, printers, and IT equipment.
• Managed servers, performed system updates, and monitored system health.
• Configured and supported network infrastructure, including firewalls, VPNs, switches, and connectivity.
• Administered Microsoft 365, including user accounts, email setup, and access management.
• Coordinated with vendors for IT procurement, technical support, and issue resolution.
• Supported cybersecurity operations, including antivirus management, monitoring, and policy compliance.
• Maintained IT documentation, standard operating procedures, and asset inventories.
• Managed Active Directory (AD), including user account administration and file/folder permissions.
• Provided technical troubleshooting and user support to ensure system availability and performance.
• Liaise with vendors for IT-related support and services.

Requirements

• Min 1 year of experience in end user support.
• Able to work in a fast-paced environment.
• Good understanding of networking concepts, including TCP/IP, VPNs, switches, and firewalls.

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

We are hiring 1 Year Senior Site Specialist, Robot Specialist to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities

• Completing and reviewing work assignments and adjusting workload and resources periodically with the team.

• Mentoring and cross-training staff with a standardized training program and documentation.

• Implementing required quality management systems to ensure customer work scope, results, and team performance meet approved SOPs and organization's safety and quality requirements.

• Participating in cost, quality, and efficiency improvement initiatives driven by the Team Lead.

• Coordinating and ensuring timely calibration of laboratory equipment.

• Maintaining good laboratory housekeeping with the team.

• Perfume compounding and material selection as per formulation.

• Updating compounding information in the Electronic Lab Notebook.

• Ensuring clean tools are used for weighing.

• Preparation for odor evaluations.

• Maintaining End-to-End (E2E) service of material management.

• Supporting the shipping of compounded materials with complete shipping documents.

• Operating and maintaining the Contexa robot.

Requirements:

• Diploma in Applied Chemistry/Perfumery and Cosmetic Sciences/Chemical Engineering.

• Minimum of 1-2 years of relevant working experience in a chemistry laboratory environment (preferred).

• Knowledge of "good laboratory practices" quality guidelines and regulations (cGMP).

• Good interpersonal and coordination skills to multi-task and meet deadlines.

• Independence, self-motivation, and adaptability in a multifaceted environment.

• Strong technical knowledge and hands-on demeanor with excellent problem-solving skills.

• Excellent written and oral communication skills.

• Mechanical experience with laboratory robots and good computational skills (desirable).

All Interested candidates are invited to email your resume in MS Word format to:

healthcare8@recruitexpress.com.sg

Please include your full working experience, education background, notice period, expected salary.

Trista Theseira

Outsourcing Team

Ref Code: #HGNT

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Responsibilities

• Provide technical assistance and support to end-users who are experiencing software or application related issues. 

• Ensure the smooth functioning of computer systems and addressing users' concerns promptly and effectively. 

• Resolve IT-related problems, improving user experience, and maintaining a high level of customer satisfaction. 

• Escalate and respond back to users on the outcome of their highlighted issues within the required KPI/SLAs.

Requirements

• Diploma in Computer Engineering or related discipline with 1 - 2 years of experience in a technical support or helpdesk role

• Experience in handling ticket management and escalations in a service desk environment

• Strong troubleshooting and problem-solving skills for application-related issues

• Hands-on experience with ServiceNow or similar ticketing systems

Good to have: 
a) Familiarity with ITIL processes (e.g., incident, problem, and service request management)

b) Experience working in SLA/KPI-driven support environments, with an understanding of service performance and reporting expectations

c) Experience in customer-facing or end-user support roles, with strong communication and user engagement skills

Licence no: 12C6060

Basic: $3000 - $3500
Mon - Fri: 9.00am - 6.00pm
Location: Sengkang
Permanent role + VB (up to 4 months) + 14 AL + Yearly Company Trips

Responsibilities

• Provided daily IT support and resolved hardware, software, and network issues for end users.
• Installed, configured, and maintained desktops, laptops, printers, and IT equipment.
• Managed servers, performed system updates, and monitored system health.
• Configured and supported network infrastructure, including firewalls, VPNs, switches, and connectivity.
• Administered Microsoft 365, including user accounts, email setup, and access management.
• Coordinated with vendors for IT procurement, technical support, and issue resolution.
• Supported cybersecurity operations, including antivirus management, monitoring, and policy compliance.
• Maintained IT documentation, standard operating procedures, and asset inventories.
• Managed Active Directory (AD), including user account administration and file/folder permissions.
• Provided technical troubleshooting and user support to ensure system availability and performance.
• Liaise with vendors for IT-related support and services.

Requirements

• Min 1 year of experience in end user support.
• Able to work in a fast-paced environment.
• Good understanding of networking concepts, including TCP/IP, VPNs, switches, and firewalls.

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

ITEngineer (Drone Manufacturing Company)

Job Overview

We are seeking a practical and hands-on Cyber SecurityManager to support and manage the company’s cybersecurity and IT securityoperations within a drone manufacturing environment. The role will focus onmaintaining secure day-to-day IT operations, protecting company systems andengineering data, implementing basic cybersecurity measures, and supportingoverall information security practices.

The ideal candidate should have a strong understanding ofcybersecurity fundamentals, network security, and IT infrastructure, with theability to independently manage operational cybersecurity matters in a small tomid-sized company environment.

Key Responsibilities

Cybersecurity & IT Security

• Maintain and monitor cybersecurity systems including antivirus, endpoint protection, firewalls, VPN access, and email security systems.
• Monitor company networks and systems for suspicious activities, security risks, and unauthorized access.
• Perform regular system updates, security patching, password management, and user access control administration.
• Support implementation of cybersecurity policies, procedures, and best practices across the company.
• Assist in conducting basic vulnerability checks and coordinate remediation of identified issues.
• Ensure company data, engineering files, and confidential information are securely stored and protected.

Incident Response & Compliance

• Assist in investigating and responding to cybersecurity incidents, malware infections, phishing attempts, or security breaches.
• Maintain cybersecurity logs, asset inventories, and security-related documentation.
• Support backup management and basic disaster recovery procedures.
• Assist in ensuring compliance with internal IT security requirements and operational procedures.

User Support & Awareness

• Provide basic cybersecurity guidance and support to employees on safe IT practices.
• Conduct cybersecurity awareness briefings and help enforce IT usage policies.
• Work closely with the IT team, engineering, and operations departments to address security-related concerns.

Vendor & System Coordination

• Coordinate with external IT vendors or cybersecurity service providers when required.
• Support setup and maintenance of secure systems for office and manufacturing operations.

Mandatory Requirements

Educational Background

• Diploma or Degree in Cybersecurity, Information Technology, Computer Science, or related field.

Mandatory Experience

• Minimum 3 years of relevant experience in cybersecurity, IT security, or IT infrastructure support.
• Experience with basic cybersecurity tools such as firewalls, antivirus systems, VPNs, endpoint protection, and access management.
• Familiarity with Windows-based IT environments, networking, and system administration.
• Basic understanding of cybersecurity risks, incident response, and security best practices.
• Due to security risks, only Singaporean Citizens may apply and high security clearance will be required.

• Location: Orchard - Mount Elizabeth
• Salary: $3500 - $5000
• Working Days & Hours: 5.5 Days (Mon-Fri – 9am – 6pm; Sat 9am – 1pm)

Job Descriptions:

• General Nursing duties.
• Responsible for smooth clinic operations.
• Assisting O&G doctor in consultation rooms.
• Assist doctor in Operation Theatre.
• Counselling patients on preparation for surgery & procedures.
• Assist in basic tests and clinical procedures in clinic. Maintain patient’s medical history, vital statistics, and information in medical records.
• Provide General administrative duties and ad-hoc duties as assigned.

Requirements:

• Diploma/ Degree in Nursing
• At least 2 years of nursing experience either in clinic/ hospital Must be registered with Singapore Nursing Board

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Details of the Division and Team

• The Institutional Client Group (ICG) is a global sales platform within Deutsche Bank’s Investment Bank covering a broad range of institutional clients, including hedge funds, insurance companies, asset managers, banks, central banks, sovereign wealth funds and private banks.

• We are looking for an Analyst or Associate to join the ICG Insurance coverage team in Singapore. The team is responsible for the distribution of financing and credit products to global insurance companies, with a particular focus on credit insurance. The role is a client facing role but also involves close collaboration with product teams across the origination, structuring, distribution and execution of transactions.

• The team is based in Singapore and is part of a broader global credit insurance platform working closely with colleagues in London. This provides cross-border collaboration and exposure to a global set of clients, products and transaction opportunities.

What we will offer you:         

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services

• Comprehensive leave benefits

• Gender Neutral Parental Leave

• Hybrid working arrangement

• 21 days of annual paid leave, plus public holiday

• A culture of continuous learning to aid progression

Your key responsibilities

• Develop relationships with global insurance companies, with a focus on credit insurance distribution

• Partner with regional financing and product teams to market and distribute structured financing opportunities to insurance clients

• Help manage transactions through the full deal lifecycle, from marketing and client engagement to execution and post-trade follow-up

• Coordinate with Legal, Trading, Operations and other internal stakeholders to support timely and well-controlled transaction execution

• Prepare client materials, support documentation review and contribute to the day-to-day management of the business pipeline

Your skills and experience

• 2 to 5 year relevant experience in credit, financing, or institutional sales

• Experience working with institutional clients, including banks, insurers, asset managers or other financial institutions

• Strong interest in structured financing products and credit insurance

• A genuine interest to learn about credit fundamentals

• An interest in financial markets and in particular in credit markets and macro economics

• Ability to manage multiple workstreams and transactions with strong attention to detail

• Strong communication and interpersonal skills, with a proactive and self-motivated approach

• A strong team focus

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity:
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

As a Senior IT Engineer , you will be responsible for managing and ensuring the stability, availability, and performance of the organization’s enterprise IT infrastructure, with a focus on systems, storage, backup, and disaster recovery operations.

• Manage and support enterprise IT infrastructure, including Windows/Linux servers and virtualization platforms (VMware / Hyper-V)
• Administer, configure, and maintain storage environments (SAN / NAS), including provisioning, monitoring, performance tuning, and capacity management
• Manage enterprise backup solutions such as Veeam, Commvault, or Veritas NetBackup
• Monitor backup jobs, investigate and resolve failures, and perform regular restore testing and recovery validation to ensure data integrity
• Support disaster recovery (DR) operations, including replication setup, failover/failback execution, and periodic DR drills/testing
• Ensure adherence to defined RPO (Recovery Point Objective) and RTO (Recovery Time Objective) targets, as well as data protection and compliance standards
• Perform proactive infrastructure monitoring, system health checks, patch management, and preventive maintenance activities
• Participate in incident management, troubleshoot infrastructure issues, and ensure timely resolution with minimal business impact
• Conduct root cause analysis (RCA) for major incidents and implement corrective and preventive actions (CAPA)
• Coordinate with internal IT teams, vendors, and external clients for support, escalation handling, and project implementation
• Maintain accurate and up-to-date technical documentation, operational runbooks, backup reports, and infrastructure records
• Support infrastructure optimization initiatives, including performance improvements, automation opportunities, and capacity planning
• Provide escalation support for complex technical issues beyond L2/L3 operational teams (Senior Engineer responsibility layer)

We are looking for individuals who enjoy interacting with people and building meaningful connections.

As a Customer Relations Specialist, you will play a key role in representing brand clients and creating positive experiences for customers.

Key responsibilities:
• Engage with customers and introduce brand campaigns
• Provide clear and confident communication about products or services
• Build rapport and positive customer relationships
• Support marketing initiatives and brand awareness campaigns

Requirements:
• Good communication skills
• Friendly and approachable personality
• Willingness to learn and grow professionally
• Team-oriented mindset

What we offer:
• Training and mentorship provided
• A collaborative team environment
• Exposure to marketing and sales campaigns
• Opportunities for growth and development

Apply here for more info.

Key Responsibilities

• Lead and perform end-to-end Software Development Life Cycle (SDLC) activities, including design, development, implementation, testing, deployment, maintenance, and documentation.
• Design, develop, and deliver high-quality, scalable, and secure software applications to meet business and operational requirements.
• Architect and implement robust backend systems, APIs, and microservices using modern frameworks and best practices.
• Manage the installation, configuration, customization, and deployment of enterprise applications, software services, and cloud-based platforms.
• Develop and optimize database schemas, queries, and integrations across multiple database systems.
• Ensure application performance, scalability, reliability, and security through code reviews, testing, and monitoring.
• Troubleshoot, debug, and resolve complex technical issues in development, testing, and production environments.
• Collaborate with cross-functional teams to gather, analyze, and refine user requirements and translate them into technical solutions.
• Drive and support DevOps practices, including CI/CD pipeline implementation, build and release automation, and environment management.
• Work in air-gapped or high-security environments, ensuring compliance with security and operational standards.
• Participate actively in Agile methodologies (e.g., Scrum), including sprint planning, stand-ups, and retrospectives.
• Mentor junior developers and contribute to technical leadership, best practices, and continuous improvement initiatives.

Requirements

• Minimum 6 years of relevant software development experience in enterprise or large-scale systems.
• Strong proficiency in programming languages: Java, JavaScript, SQL.
• Hands-on experience with backend frameworks such as Java Spring Boot and/or .NET / .NET Core.
• Solid experience with database technologies: MongoDB, MSSQL, Oracle (data modeling, performance tuning, query optimization).
• Experience in designing and developing RESTful APIs and microservices architectures.
• Practical knowledge of DevOps tools and collaboration platforms: GitHub, GitLab, Azure DevOps.
• Hands-on experience with containerization and orchestration tools such as Docker and Kubernetes.
• Familiarity with cloud platforms and deployment models.
• Experience working in Linux/Unix environments and scripting (e.g., Shell scripting).
• Knowledge of message queues and streaming platforms such as RabbitMQ or Apache Kafka is an advantage.
• Exposure to Big Data technologies (e.g., Hadoop) is a plus.
• Strong understanding of secure coding practices and application security principles.
• Experience working in Agile/Scrum environments.
• Excellent problem-solving, analytical, and communication skills.

Location: Tampines

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to kayla@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.